Accounts payable administrator jobs
Reports to: Senior Grants & Commissioning Manager
Line Manages: No direct reports (subject to change)
Salary: £43,120 - £47,659 (Professional Level 3)
Location: Central London or Hybrid
Contract: 1-year fixed term – potential to extend
Interview dates: Week Commencing 16th March 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence.
We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works
and working for change - scaling and spreading the practices that make a difference.
One of the most important things we do is make sure our commissioning and procurement processes run smoothly and efficiently. We manage complex grant agreements and partnerships that support projects designed to create real impact. To do this well, we need accurate data, clear processes and strong coordination across teams and partners. The Delivery Operations Manager role is critical to making that happen. Reporting to the Senior Grants and Commissioning Manager, you’ll be the central point for operational delivery; drafting and managing grant agreements, maintaining data integrity in Salesforce and ensuring payments and requirements are processed correctly.
You’ll onboard partners, resolve issues quickly and keep everything organised so our teams can focus on delivering change. By supporting operations and improvements, you’ll help us maximise the impact of every pound we invest.
Key Responsibilities
Your role would be essential to keeping our commissioning and procurement processes running smoothly and efficiently. By ensuring consistency, accuracy and timely communication, you’ll help our teams work brilliantly and enable the organisation to deliver funding that makes a real difference. A detailed list of your key responsibilities on how you’ll do this is given below:
Manage grant agreements and contract administration in response to the needs of each team:
o Draft, prepare and execute initial grant agreements and subsequent variations, using Adobe e-Sign where required.
o Accurately input and maintain all project data in Salesforce, including requirements, financial commitments, payment schedules and supporting documents.
o Process adjustments to grant commitments, payment schedules and requirements promptly and accurately.
o Conduct regular data accuracy spot checks in Salesforce to maintain data integrity.
Coordinate grantees and partners
o Onboarding new grantees, evaluators and researchers onto our designated community platform when they are approved by each team.
o Act as a main point of contact for Programmes, Evaluation, Change and Evidence teams to resolve payment approval issues and discrepancies when they come up.
o Chase external partners for outstanding invoices and ensure timely resolution of payment-related queries.
Provide directorate-specific support
o For the Programmes team: Manage the team inbox, allocate new
applications to assessors, set up interviews and provide GEM administrative support when required.
o For the Evaluation team: Maintain an evaluation report tracking system to monitor deadlines and ensure timely submissions.
o Ensure data archiving is completed and shared with ONS/DfE as required.
Support process improvements and system integrity
o Assist the Senior Grants and Commissioning Manager and Assistant Director of Finance and Operations in implementing improvements to commissioning and procurement processes.
o Provide backup technical support for Salesforce during periods when the Senior Grants and Commissioning Manager is unavailable or requires assistance.
o Identify and suggest process enhancements to drive efficiency and consistency across commissioning operations.
Enable effective communication and reporting
o Serve as the main point of contact for initial commissioning and procurement requests when they arise, ensuring streamlined processes and avoiding duplication.
o Provide timely responses and clear communication to internal teams to improve stakeholder experience.
o Keep senior leadership informed with forward plans, dashboards and progress updates to support better strategic decisions.
Please visit our website for the full 'About you' information.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
To Apply
Please send a CV, your answers to the two questions below and complete the monitoring form by clicking on "Apply for this" button by 12pm on Sunday, 8th March 2026. When applying for this role, please ensure that your cover letter can answer, within a maximum of 400 words per answer, the following questions below:
1. Please provide an example of when you’ve supported a team to develop a new process or system. What did you do, what impact did it have, and what did you learn?
2. Please provide an example of when you’ve had to quickly learn a new operational process or system and put it to immediate use. How did you go about it and what challenges did you face.
You’ll be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interviews will take place in the week commencing the 16th March 2026.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area
We exist to prevent children and young people becoming involved in violence.
Job Title: Finance Officer
Reports to: Financial Controller
Line reports: n/a
Contract terms: Permanent 35 hours per week
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
You’ll support the day-to-day running of the charity’s finance function—ensuring income and expenditure are processed accurately, reconciliations are completed on time, strong controls are maintained, and colleagues receive responsive support. You’ll also act as the key finance contact for payroll administration delivered via an external provider (providing inputs, checking outputs, and ensuring accurate postings into Xero).
Key responsibilities
1) Accounts payable (supplier invoices & payments)
- Process supplier invoices end-to-end: query resolution, correct coding (including VAT), approvals, posting to Xero, and maintaining an audit trail.
- Prepare and run supplier payment batches in line with controls and delegated authorities.
- Maintain supplier records and support efficient, professional supplier query handling.
2) Expenses & corporate cards (Payhawk) and posting to Xero
- Administer Payhawk expenses and card transactions: ensure receipts are submitted, policy rules are followed, and transactions are coded accurately.
- Configure and maintain Payhawk mappings (chart of accounts, VAT rates, tracking categories) to support clean exports into Xero.
- Export approved expenses/payments to Xero and support reconciliation between Payhawk activity, Xero postings, and bank/feeds.
3) Income processing and reconciliations (including donations)
- Raise sales invoices (where required), allocate receipts, and support routine credit control as appropriate.
- Reconcile income from bank, donation platforms, and other sources; ensure accurate allocation to the correct funds/projects (including restricted funding where relevant).
- Support Gift Aid record-keeping and processes (where applicable).
4) Payroll support (external payroll provider)
- Act as the key liaison with the external payroll provider to deliver monthly payroll accurately and on schedule.
- Collate and submit monthly inputs by agreed cut-offs (e.g., starters/leavers, salary changes, contractual changes, statutory leave, pension changes and other agreed adjustments).
- Review payroll reports for accuracy and reasonableness (e.g., gross-to-net checks, variance checks vs prior month, starters/leavers reflected correctly).
- Coordinate payroll approvals internally and confirm release of payroll payments in line with controls.
- Ensure payroll-related payments (e.g., pensions and statutory deductions as applicable) are scheduled/processed accurately and on time.
- Post payroll journals into Xero, maintain supporting documentation, and reconcile payroll control accounts.
- Respond to staff payroll queries sensitively and confidentially, escalating complex items to the provider or Financial Controller as appropriate.
5) Month-end support & reporting
- Support month-end processes (journals, accruals/prepayments, reconciliations) and help produce routine finance reports (e.g., budget monitoring, cash, aged creditors/debtors).
- Assist with audit preparation and information requests; maintain clear documentation and controls.
6) Continuous improvement, controls and compliance
- Help improve finance processes (especially around expenses, coding consistency, and reconciliation routines).
- Contribute to maintaining robust financial controls and good practice across the organisation.
The list of duties and responsibilities is not exhaustive, and the post holder may be required to undertake other duties as appropriate. The post holder is expected to comply with all policies and procedures of the College and their variations.
Person Specification
- Experience in a finance operations role covering transactional processing and reconciliations.
- Practical knowledge of Xero and confidence completing bank reconciliations and day-to-day postings.
- Strong working knowledge of Excel (comfortable with data checks and reconciliations).
- Excellent attention to detail, ability to meet deadlines, and sound judgement with confidential information.
- Clear communication skills and confidence working with non-finance colleagues.
- Experience supporting payroll delivered by an external provider (inputs, checks, journals, reconciliations) and/or acting as a payroll liaison.
- Experience with Payhawk (or similar spend/expense platform) and exporting/syncing to Xero.
- Charity finance experience (e.g., restricted funds, Gift Aid awareness, donor/grant reporting).
- Familiarity with consolidations (Trading Subsidiary)
- AAT qualified (Level 3/4) or qualified by experience.
The client requests no contact from agencies or media sales.
Join the Iona Community as our Financial Administration Team Leader, a pivotal role overseeing the day-to-day operations of our finance department. You will ensure accuracy, compliance, and timely financial processes, supporting the wider organisation and reporting directly to the Head of Community Resources.
We are looking for someone self-motivated, flexible, and able to work independently and as part of a team, experienced in using Xero, with strong organisational skills, attention to detail, and effective time management.
Key Responsibilities include
- Lead the daily operations of the finance administration function
- Support weekly, monthly and year-end processing and reports
- Support for annual audit, respond to queries and collate documentation
- Assist with annual budgeting and provide budget spend reports to senior managers
- Oversee processing of sales ledger, purchase ledger, expenses and monthly journal inputs
- Assist in filing financial, regulatory and legal information with statutory bodies as and when required
- Supervisory responsibility for the Finance Administration Assistant.
Why Join Us?
- Generous holiday allowance — 37 days pro-rata, including public holidays.
- Membership for NEST pension scheme.
- Home working with regular meetings in Govan, Glasgow and occasional meetings on Iona.
- The opportunity to develop our systems
- Friendly colleagues.
We believe in the transformational power of community to change lives and that work for justice, peace and an equitable society is a matter of urgency



The client requests no contact from agencies or media sales.
Role Title: Finance Officer
Pay: £25-£28k per annum, depending upon experience. PIPs pension, bonus scheme, generous holiday allowance and private healthcare.
Contract: Full-time, permanent
Reports to: Finance Manager
Direct reports: None
Location: Hybrid working. We offer a blend of remote and office-based working. Attendance when required at our London office is expected to support collaboration, team activities, and member engagement. (Office base: Black Bull Yard, 24–28 Hatton Wall, London EC1N 8JH)
About Ukie
Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them to create some of the world’s most exciting games.
We are seeking a proactive, motivated and organised individual to join the team. The role is a great opportunity for someone who wants to learn, be involved in a wide range of activities and develop their finance skills alongside an experienced Finance Manager.
About you
You will be a proactive, motivated person who enjoys building positive working relationships across a small, busy team and who wants to develop their understanding of how finance works in a trade association with a national profile.
Ideally, you will bring:
· The ability to work quickly and accurately, with an excellent eye for detail
· The ability to manage and meet deadlines
· The ability to work alongside budget holders to ensure good financial control
· A willingness to learn new procedures and ways of working
· A reasonable degree of financial literacy, with some experience of reading and understanding financial reports
· Strong transferable computer skills, including some experience with SAGE financial systems
You do not need to hold a financial or accounting qualification to apply for this role. We are looking for candidates with a willingness to learn and the ability to work well across a diverse team. Ukie may be willing to support training towards a qualification for a suitable candidate.
What you’ll be doing
This role is an exciting opportunity to learn how finance works in a busy and ambitious trade association. You can expect a combination of regular tasks and a significant amount of variety as you get involved in different aspects of our work.
Your day is likely to involve:
· Building relationships with our busy staff team, answering questions and helping them make use of financial information to support their work
· Providing support during audits to ensure compliance with financial regulations
· Assisting in the preparation of financial statements, reports, forecasts and budgets
· Working with the Finance Manager to find ways to reduce financial risk for the company
· Performing data entry and ensuring accurate recording of financial transactions.
· Supporting our accounts payable and receivable functions
· Processing invoices and payments (including membership fees)
· Supporting day-to-day transactional processing and banking
· Maintaining accurate financial records and documentation.
Qualifications and experience required for this role: Previous finance experience is required. An accounting qualification is not necessary, as full on-the-job training will be provided. Ukie may also support further training toward a relevant qualification for the right candidate.
Hours of Work:
· Monday to Friday – 9.00am to 5.30pm
· Expectation that some evening and weekend work may be required to attend events as the business requires
This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.
Our commitment to inclusion
Ukie is committed to being an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences, and we believe that a diverse workforce makes us stronger. If you need any adjustments during the recruitment process, please let us know.
The client requests no contact from agencies or media sales.
About the role
We are excited to be recruiting a Finance Coordinator to support the Finance team to fulfil day-to-day objectives and help the wider organisation to deliver the goals set out in Join the Club 2021-2026 and beyond.
The Finance Coordinator position will report to the Finance Manager. The role will manage a varied workload that includes checking and approving expenses, bank reconciliations, purchase invoices, maintaining purchase orders, support credit control, managing the Finance inbox and phone, responding to staff and supplier queries and supporting the Finance team with the departmental targets. The role requires an enthusiastic individual with an eye for detail and good interpersonal skills.
The successful candidate will champion the charity’s values and embody them in interactions with colleagues and external stakeholders. To ensure excellent working relationships are maintained, they will be effective communicators with staff and external stakeholders. They will continually improve in their areas of responsibility, looking at how the Finance department can be more efficient and implementing new ideas. They will be positive and proactive, with a commitment to delivering excellent standards.
While this role can be based in our London or Leeds offices, some travel will be required to London for events and to attend in-person meetings.
About you
The role will best suit someone who
- Has experience in a similar finance role
- Has good knowledge of Microsoft Excel
- Is proactive and adaptable with a can-do attitude
- Is able to work to tight deadlines and prioritise work appropriately
- Can communicate effectively with staff and stakeholders
- Has experience of using accounting systems
- Adheres to information security policies included in the charity’s ISO 27001 manual and complete information security training
- Has a demonstrable passion for furthering The Brilliant Club’s mission
- Has or is working towards accounting qualifications e.g. AAT, part qualified CIMA etc (desirable)
We support less advantaged students to access the most competitive universities and succeed when they get there.



The client requests no contact from agencies or media sales.
The Senior Finance and Payroll Officer provides day-to-day financial management, reporting and business partnering support across the Royal Court Theatre (English Stage Company Ltd or ESC), a charity with two commercial companies. The role works closely with the Finance Manager, Finance Director and Bar and Kitchen General Manager as well as other departmental managers to ensure financial information is accurate, timely and fit for purpose.
A key focus will be the Catering Company. You will support robust financial controls, deliver key payroll and banking processes, and help maintain an effective operational link between the Catering subsidiary and charity, enabling informed decision-making and strong financial stewardship.
Keeping up to date with finance and payroll software advances and integrations, the Senior Finance and Payroll Officer will also review and report on efficiencies and improvements across our finance functions.
The successful candidate will:
- Strong working knowledge of payroll processes, including pensions, PAYE, NI and statutory compliance.
- Proactive and solutions-focused, with the confidence to identify and suggest process improvements
- Experience of using accounting systems such as Xero and related finance tools
- Collaborative approach, with the ability to build positive working relationships across teams
Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.
To note, your personal statement can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment inbox.
If you have any questions about the role, please contact us via the email on our website.
The client requests no contact from agencies or media sales.
Are you driven by using financial insight to influence decision and strategy?
Join a growing business for good, that supports charities access high‑quality finance and operations support. As they expand their London presence, they're looking for an experienced Finance Business Partner to lead financial delivery for a portfolio of charity clients. This is a role with real autonomy, variety, and influence.
About the Role
This is a genuine business partnering position where you’ll take ownership of the end-to-end finance function for your portfolio, acting as the primary financial contact and trusted advisor to senior charity leaders. Based in their Westminster hub and connected to the wider team remotely, you’ll play a key role in strengthening financial resilience across multiple impactful organisations.
You will:
· Prepare and present monthly management accounts with clear insight
· Lead budgeting, forecasting and long-term financial planning
· Present financial updates to Executive Teams and Boards, offering constructive challenge
· Support funding bids and donor reporting with strong financial modelling
· Produce year-end accounts and manage auditor/examiner relationships
· Support and line-manage at least one Finance Assistant,
Every day, you’ll help charities make confident, data-informed decisions that protect their mission and future.
About You
We’re looking for a confident, commercially minded finance professional who enjoys variety, responsibility and building meaningful relationships.
You will bring:
· Professional qualification (ACA/ACCA/CIMA) or equivalent experience
· Strong experience producing management accounts and external reporting
· Confidence presenting financial information to senior leaders and Boards
· Experience with SME accounting systems (Xero and/or QuickBooks ideal)
· Strong organisational skills and the ability to manage multiple clients
· Aptitude for working autonomously and making sound decisions
· Excellent communication skills, able to translate numbers for non-financial colleagues
· Experience in or alongside the charity sector (desirable but not essential)
You’ll thrive if you enjoy problem‑solving, autonomy, and being a steady, trusted presence for purpose‑driven organisations.
Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The SHM Foundation is a forward-looking philanthropic organisation working globally to drive positive social change in the areas of mental health and wellbeing, education and livelihoods, and the arts.
Our mission is to support people, communities and organisations in developing solutions to the challenges they face, in the ways that work for them. We work with them to improve their mental health and wellbeing; gain new skills, knowledge and employment opportunities; and access excellent artistic experiences that enrich their lives.
We design and implement our own initiatives, conduct participatory research and provide grants to other organisations and projects through our Ember Fund. Ember finds, mentors and funds excellent community-based initiatives in low-resource settings. Our mission is to partner with and support a diverse, inclusive ecosystem of mental health care to grow and thrive worldwide, so that everyone can access the help they need, where they are, in ways that work for them.
Based in the UK but with a fantastic global team, we have offices in London and Nairobi, and work with partners in over 20 countries. We have a long history of work in Africa, and in 2025 we set up SHM Foundation Africa whose work helps communities access tertiary education and mental health support, unlock creativity through an arts-based economic model and enriching artistic experiences and gain new skills, knowledge and employment opportunities. We believe firmly that ripple effects are felt in communities when people feel supported, cared for and able to exercise agency in their own lives.
We are looking for an Assistant Accountant for the SHM Foundation. The Foundation has grown considerably over the past few years, and we are now at a stage that we need someone dedicated to the role of Accounts to develop and support the finances of the Foundation as the Foundation continues to grow. This is an exciting and dynamic role; the Foundation has a pioneering approach to philanthropy, and we are looking to continue to be innovative in our approach and the way we support communities across the globe.
Overview of Role
Job Title
Assistant Accountant
Contract detail
Full-Time Permanent, 6-month probation
Line Manager
Head of Finance
Role Summary
A role with the opportunity to develop and grow. The role is integral to the success of Finance at SHM.
Core Responsibilities
· Accounts Payable and receivable functions
· Assist with the production of monthly management accounts,
· Posting accruals and prepayments
· Bank Reconciliations
· Managing the suppliers’ payments
· Assist with internal and external audit
· Assist with annua budgets and regular reforecasts.
· Restricted funding administration
· Ensure costs are recorded accurately against projects
· Accounts Reconciliations
· Assist in the month end process.
· Assist with preparation of weekly, monthly and year end reports
· Liaising on accounting transactions with SHM Foundation Africa Treasurer
· Assist in developing budgets for fundraising projects and grants
Additional Activities
· General finance administrative tasks
Direct Reports
N/A
Relevant Skills
The successful candidate will:
· Have an eye for quality and real attention to detail, applying high levels of rigour and attention to detail to their work and being willing to look at their own work critically
· Strong communication skills both verbal and written.
· A problem-solving attitude and a proactive mindset.
· Feel comfortable working and developing expertise in a fast-paced environment
· Have technical competence in the Microsoft Office suite including advanced competency in Microsoft Excel
· Knowledge of Sage would be required
· Always acting discreetly, you value integrity and accountability in your interactions with stakeholders, team members and customers
· Hard working with can-do-attitude, organised, able to meet deadlines, eager to learn
Qualifications & Experience
· ACCA/CIMA part qualified who is proactively working on completing their qualification.
· Intermediate to advance excel
· Knowledge of SORP (desirable)
· Understanding of fund accounting and Restricted grants reporting
· At least 24 months’ experience working in a finance department.
We work globally to drive positive social change in the areas of mental health and wellbeing, education and the arts
The client requests no contact from agencies or media sales.
This role is central to the financial and operational delivery of
Cumbria Youth Alliance. It combines hands-on financial
management with day-to-day coordination of internal systems,
funder compliance, and back-office operations. Working in
partnership with the HR and Operations Manager and reporting
to the COO, the postholder helps keep the organisation’s
infrastructure running effectively and efficiently. They will also
collaborate with the wider Senior Leadership Team (SLT) to
ensure financial processes, reporting, and systems meet the
needs of staff, funders, and trustees. The role supports audit
preparation, VAT returns, funder reporting, and internal
systems development, with scope to grow as the organisation’s
operational and strategic needs evolve.
The postholder will also provide administrative and
coordination support to the SLT as needed, helping ensure
operational continuity and organisational effectiveness. They
may also provide line management for junior or administrative
staff, depending on the structure and capacity of the team.
The client requests no contact from agencies or media sales.
Help power life-changing support through excellent financial operations
Future Dreams is a pioneering UK charity providing psychological, practical, and emotional support to people diagnosed with breast cancer. We also champion early detection through breast health masterclasses and fund vital research into secondary breast cancer.
Based at Future Dreams House in King’s Cross — our welcoming breast cancer support centre — we deliver a vibrant programme of in-person and online services, community activities, and one-to-one support with specialist nurses, counsellors, and therapists. Everything we do is driven by one clear belief: nobody should face breast cancer alone, or without hope.
We are now looking for a Finance Assistant to join our growing team and play a key role in strengthening our in-house finance function.
About the role
This is a fantastic opportunity for an organised, detail-driven finance professional who wants to develop their career within a purpose-led charity.
Working closely with the Finance Manager, you will support the smooth day-to-day running of our finance operations, ensuring transactions are processed accurately and on time, records are well maintained, and financial controls are consistently applied. You’ll contribute to reliable reporting, support audit and compliance activity, and help build efficient processes that enable the charity to operate effectively.
You will also work collaboratively with colleagues across the organisation and liaise with suppliers and external stakeholders, becoming a trusted part of a friendly, supportive team that values accuracy, integrity, and continuous improvement.
What we offer
- Salary of £30,000 – £35,000 per annum (depending on experience)
- 25 days annual leave plus bank holidays
- Additional one-week paid shutdown over Christmas and New Year
- Hybrid working (a mix of office-based and remote working)
- Free weekly yoga sessions
- A warm, inclusive working environment in a mission-driven organisation
To apply, candidates should download and complete our application form and submit it along with an up to date CV.
The client requests no contact from agencies or media sales.
Job title: Safeguarding Lead
Reports to: Head of Bereavement Services
Salary: £33,120
Location: Hybrid working with 2 days a week in the office depending on location.
Hours: Full Time, 37.5 hours, Monday-Friday.
Post No: 2WSFT01
Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
We are looking for a strong leader to manage the bereavement service including the operational delivery of immediate support and counselling and therapeutic support services, this includes the line management of the staff responsible for delivering this service.
We are proud of what we have achieved in Wales and the excellent service provided everyday by the support team. We are looking for a nurturer with experience of managing projects and service delivery with the ability and drive to motivate and support a varied and talented team.
Main duties:
Safeguarding Leadership & Case Management
- Act as the first point of contact for all safeguarding concerns raised internally or externally.
- Assess, triage, and respond to safeguarding concerns involving vulnerable bereaved parents, carers, siblings, or young people.
- Maintain accurate and confidential records in line with GDPR and 2wish policies.
- Liaise with statutory agencies (Social Services, Police, Health, Education) to ensure appropriate information‑sharing and coordinated responses.
- Ensure timely escalation of high‑risk cases to the senior leadership team.
Support to Families & Vulnerable Individuals
- Provide trauma‑informed safeguarding guidance to staff supporting families in crisis or acute grief.
- Monitor risks associated with complex family dynamics (e.g., domestic abuse, substance misuse, mental health crises, self‑harm, suicidal ideation).
- Offer safeguarding input into family support plans, therapeutic work, and follow‑up services.
- Contribute to safer engagement strategies for young people attending support sessions or activities.
Safeguarding at Events
- Work closely with the Events Team to ensure risk assessments for fundraising events account for vulnerable beneficiaries in attendance.
- Provide on‑the‑day safeguarding cover at key events when required.
- Support staff and volunteers in managing disclosures or concerns arising during events.
Policy, Procedure & Compliance
- Support the development, review, and implementation of safeguarding policies in line with national legislation, regulatory guidance, and best practice.
- Ensure compliance with Charity Commission safeguarding expectations.
- Conduct audits and spot checks to assess safeguarding practice across 2wish services.
- Contribute to risk assessments, incident reviews, and continuous improvement processes.
Training & Capacity Building
- Deliver safeguarding training and briefings to staff, trustees, volunteers, and sessional workers.
- Promote a confident safeguarding culture where concerns are recognised early and raised promptly.
- Support onboarding processes to ensure all staff and volunteers understand their safeguarding responsibilities.
Partnership Working
- Build strong relationships with safeguarding boards, local authorities, health boards, schools, and referral partners.
- Represent 2wish multi‑agency meetings, strategy discussions, and case conferences.
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality,
- Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
The postholder must uphold 2wish values: Compassion, Boldness, Excellence and Community.
This role is subject to a DBS check.
What we do for you:
Contract type: Permanent and full-time
Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable.
Additional benefits for our employees:
- An ‘Employee Assistance Programme, ‘ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Free tickets to UK 2wish events, discounts for family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing Date: 13 March 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are seeking a dedicated Site Manager to join our service based in Basildon, Essex. The service engages young people in learning through vocational teamwork and social development, focusing on KS3 and KS4, with a person-centred approach that celebrates individuality and uses humour, patience and support to get meaningful outcomes for our students. We work with we work with a wide range of young people, the majority with additional needs (SEN, SEMH, EBSA), helping them to achieve L1 BTEC qualifications in order to avoid NEET outcomes.
As the Circles Study and Salon Site Manager, you will be responsible for overall leadership of the service, day to day operations and development of the future provision. In this role you will lead the tutors, empowering and enabling them to deliver high quality support for our students by setting high standards for work and reflecting this to our external partners through effective communication, evidencing outcomes that are in line with, and exceed, contractual requirements. Additionally, you will complete all time critical evidencing for the site and monitor and feedback on the supporting documentation from tutors and students, while actively promoting diversity, inclusion, and equality, fostering a safe and supportive learning environment in which all individuals feel valued and respected.
Key responsibilities
- Oversee the daily running of the site
- Liaising with external organisations and stakeholders
- Recruitment of new members
- Management of staff, through regular appraisals and by setting SMART goals
- Maintain accurate records of performance, evidencing completion of contracted targets
- Manage and monitor site and project budgets,
- Develop the site and service, maintaining and improving our offer and standards
- Motivate & inspire staff and students
- Create a safe, supportive, and inclusive environment
Person Specification
- Strong leadership skills to motivate, support, and manage staff effectively
- Experience in an education/alternative provision setting, ideally as a DDSL
- Ability to set clear goals and support staff development
- Excellent organisational skills
- Strong time-management and ability to prioritise
- Clear and confident verbal and written communicator with good attention to detail
- Financial and budgeting planning skills
- Current understanding of equality, diversity, and inclusion principles
- Confidence in handling challenges calmly and professionally, with previous experience in conflict resolution
- Competent in the use of Microsoft Word, Excel, and email
As part of our process, we complete an enhanced DBS check and some roles may require further vetting. Please make sure that the application form is completed along with a cover letter, to ensure that your application is reviewed.
The client requests no contact from agencies or media sales.



