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Closing tomorrow
Worldwide Cancer Research, Edinburgh, Edinburgh (Hybrid)
£27,154
Posted 1 week ago Quick Apply
1625 Independent People, Bristol (Hybrid)
£28,282 - £29,777 per year
Posted 1 week ago
Closing in 7 days
VoiceAbility, Dundee (Hybrid)
£22,500 - £29,500 per year. Potential to earn up to £29,500 pro-rata based on advocacy qualification held.
Posted 4 days ago
Closing in 7 days
VoiceAbility, Multiple Locations (Hybrid)
£22,500 - £29,500 per year. Potential to earn up to £29,500 based on advocacy qualification held.
Posted 1 week ago
Closing in 7 days
VoiceAbility, Multiple Locations (Hybrid)
£22,500 - £29,500 per year. Potential to earn up to £29,500 based on advocacy qualification held.
Posted 1 week ago
Closing in 7 days
Voiceability, Multiple Locations (Hybrid)
£22,500 - £29,500 per year. Potential to earn up to £29,500 dependent on advocacy qualification held.
Posted 4 days ago
Closing in 7 days
VoiceAbility, Multiple Locations (Hybrid)
£22,500 - £29,500 per year. Potential to earn up to £29,500 pro-rata based on advocacy qualification held.
Posted 1 week ago
Closing in 2 days
Blue Skies Hospitals Fund, Blackpool, Blackpool (Hybrid)
£28,407 - £34,581 per year pro rata
The Grants Officer will work within the Blue Skies team at Blackpool Teaching Hospitals NHS Foundation Trust
Posted 5 days ago
VoiceAbility, Manchester (On-site)
£22,500 - £29,500 per year, pro-rata. Potential to earn up to £29,500 pro-rata based on advocacy qualification held.
Posted 3 days ago
Torch Trust for the Blind, Market Harborough (Hybrid)
£24,301 (FTE)
Posted 3 days ago
Page 3 of 3
Edinburgh, Edinburgh (Hybrid)
£27,154
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.

Job description

We’re looking for a Customer Care Executive to join our team, this role will be known internally as Supporter Care Executive.

Salary: £27,154

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am – 6pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. 

Benefits: 10% employer pension contribution; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks fully remote working/year; three paid carer days/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the Supporter Care Executive role and why we need you

We are looking for a Supporter Care Executive to join a team delivering a sector-leading service to our supporters, who are known as Curestarters.  The Supporter Care Team builds lasting relationships through honest and respectful conversation; you will drive supporter loyalty through excellent stewardship and fundraising assistance, whether by phone, email or mail.  You will also carry out administrative tasks to assist in the smooth running of the Supporter Care Team. 

As the first point of contact for all Worldwide Cancer Research Curestarters, you can make an impact every day with our team by maximising fundraising income and supporter engagement.  Everyone in the charity plays their part in curestarting and demonstrates our values in their day-to-day work.

The charity’s values are Curious, United, Real, Entrepreneurial and Spirited, which you can readily demonstrate day to day. You will be an advocate for our vision and act as a role model for the charity when in touch with prospects. We consistently offer opportunities for employee voice, our cross-team diversity and inclusion group is open to all, we have recently introduced a nine-day fortnight and we review our benefits annually.

Who are we?  

At Worldwide Cancer Research, we start new cures. Cancer is still one of the leading causes of death worldwide, but cutting-edge science can give us hope. Discovery research seeks to uncover new knowledge that could change the way we think about cancer. It reveals new ways to prevent, diagnose, and treat cancer that can save lives.

We actively seek unconventional and imaginative ideas from scientists at all stages of their career, across the globe. In some cases, we are the only organisation that will fund a scientist’s idea. We take an unbiased approach to research funding by focusing on supporting only the best ideas for new cures. By having a diverse research portfolio, we increase our chances of finding breakthroughs.

Our vision is of a day when no life is cut short by cancer, and we believe we can achieve this by starting the life-saving advances of the future by sowing the seeds of discoveries. Anyone that helps bring forward breakthroughs – including our staff, our supporters, and the researchers we fund – is a Curestarter.

As a charity, we are committed to opportunity without barriers, and we are striving to seek, value and learn from different perspectives and experiences. We want Worldwide Cancer Research to be an inclusive organisation – where everyone can be themselves and feel valued – as diverse as the scientific community we fund and the families whose lives we impact.

We are committed to ensuring that we provide equal opportunities to every applicant regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We aim to ensure that our recruitment process is unbiased and that everyone is treated equitably. In support of this, we have pledged to ‘Show the Salary’ for our roles and we are a registered Disability Confident Committed Employer, because our team members are at the heart of everything we do.

To help start new cancer cures around the world and fund discovery cancer research, we are looking for a Supporter Care Executive to join our busy Marketing and Supporter Experience team.

Application resources
Posted by
Worldwide Cancer Research View profile Company size Size: 21 - 50
Posted on: 16 April 2024
Closing date: 29 April 2024 at 23:59
Job ref: SCE
Tags: Admin,Fundraising

The client requests no contact from agencies or media sales.