Head Of Development Jobs in Europe
We are looking for confident, customer-focused individuals with great interpersonal skills for this busy Repairs role. If this is you, come and join us at ISHA as one of our Repairs and Maintenance Advisors.
Repairs and Maintenance Advisor (x3)
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £30,886
Contract: Permanent
This is an exciting opportunity for an experienced Repairs and Maintenance Advisor who understands customer needs and has a positive customer output and able to work in our small, but supportive, Housing & Neighbourhoods Team working on all aspects of Repairs. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing an excellent customer outcome across ISHA’s portfolio and help keep our residents safe in their homes, and someone who wants to add value within an organisation.
You will bring your knowledge and experience by providing advice and support to various stake holders, staff and residents by keeping CRM up to date and be able to demonstrate excellent customer service is being provided. You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing.
You will work closely with the Repairs Manager to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Manage and respond to inbound calls
- Problem solving and working with other departments to obtain a resolution for the best customer outcome
- Listening carefully to customer’s requirements
- Ensure the highest standards of customer care at all times
- Share best practice knowledge with colleagues to promote continuous improvement
You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused repairs service to residents, employees and senior leaders.
This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in delivering our repairs service.
Working closely with our key internal and external stakeholders, you will continue to work in a way that has the customer’s needs at the forefront of everything that you do. Providing a first-class service is a high importance of ISHA. You will be required to multitask on a daily basis and have a real desire to make a difference.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
Other information
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00am 25 June 2024
Interview: Monday 1 July 2024 in person at 102 Blackstock road.
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.
No agencies please.
Thank you!
Arts Emergency has been supporting young people through our mentoring programme since 2011. During this time, we've seen a huge community of mentors from across the UK's creative industries come together to support nearly 2,000 underrepresented young people to pursue higher education, creativity and careers.
As the London Mentoring Officer, you will work as part of a small team to recruit, match and support mentoring pairs across London. This is a busy, fun, and rewarding role where you'll get to work independently while being supported by the Mentoring team, and the wider Arts Emergency team around the country.
The ideal candidate will be passionate and driven to make a positive impact on the world. They will have the self-discipline to work independently and the confidence to communicate proactively with the wider team.
The role can be home or office-based, or hybrid but regular travel across London is essential as part of programme delivery.
Qualifications
No specific qualifications are required for this role
Experience
- Experience working with young people aged 16-18
- Experience of project management within a service delivery context
- Experience of managing relationships with partner organisations and/or skilled volunteers
- Experience of programme delivery in a related field (e.g. youth work, arts and culture, education)
Skills & Abilities
- Excellent interpersonal and relationship-building skills with diverse stakeholders
- Good presentation skills and confident at public speaking
- Good administrative and organisational skills
- Time management skills - the ability to work to deadlines, and under pressure, balancing several priorities at once
- Capability in using standard office programmes, web-based apps, and databases
Knowledge
- Knowledge of the context and issues affecting young people in London aged 16-18
- Knowledge of the creative and cultural industries in London
- Knowledge of the education system
Job Responsibilities
- Recruit and maintain a network of volunteer mentors, in collaboration with the wider Mentoring and Arts Emergency team
- Organise mentor training events and carry out necessary safeguarding measures, including enhanced checks with the Disclosure and Barring Service (DBS) for volunteers
- Manage existing relationships and develop new ones with schools, colleges, and other referral partners
- Manage application and onboarding processes effectively
- Ensure the best possible mentor matches for young people and provide high-quality support throughout their mentoring relationship
- Develop value-added opportunities for mentees to gain first-hand knowledge and experience in their fields of interest, and to achieve their personal goals.
- Monitor the programme and share updates proactively with the Mentoring Manager, including reviewing and responding to mentor reports
- Ensure compliance with all relevant policies and procedures, flagging causes for concern with the Designated Safeguarding Office
To apply:
1. visit the Arts Emergency website
2. download and read the Job Pack thoroughly
3. follow the instructions on how to apply stated in this document
4. Deadline to apply: 1 July 2024, 10am
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As a Project Coordinator you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.
We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.
If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.
Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.
Find out more about the role, and hear from our Chief Executive about our charity's ambitions.
Person specification
We are looking for someone who:
* Has a passion for our cause.
* Is fully committed to equality, diversity, and inclusion.
* Is self-motivated.
* Has excellent attention to detail.
* Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
* Has a flair for developing great relationships, particularly with schools and colleges.
* Is proactive and tenacious, able to seek out new opportunities and remain resilient.
* Is creative and likes coming up with new ideas.
* Is ambitious for themselves and for the charity.
* Has high computer literacy.
While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across the UK face today.
The client requests no contact from agencies or media sales.
Thank you!
Are you ready to be at the heart of an organization that’s revolutionizing music education in the UK? Dalcroze UK is on an exhilarating journey of growth and transformation, and we're on the lookout for a proactive and enthusiastic Administrator to join our team! No need to worry if you’re new to some of the tasks – we provide full training to ensure you succeed!
What You'll Do:
As our new Administrator, you'll be the backbone of our operations, supporting our mission to spread the magic of Dalcroze Eurhythmics across the country. Your role will be diverse and dynamic, including:
- Event Management: Assist in organizing our inspiring courses, events, and exams, ensuring every detail is perfect.
- Financial Admin: Help us keep our financial records in top shape, supporting our financial health and transparency. Basic bookkeeping skills would be helpful, but full training will be given.
- Digital Mastery: Manage and enhance our website, making it a go-to resource for our community, and keep our followers updated through our social media platforms.
- Trustee and Member Support: Provide crucial support to our Trustees and members, helping to foster a vibrant and engaged community.
Work Environment:
- Remote Flexibility: Work from the comfort of your home while staying connected with our team via phone, email, and Zoom.
- Travel Opportunities: Attend exciting events and meetings across the UK (with travel and accommodation fully reimbursed).
Key Events:
- Intensive Training Weekend Courses: Be a vital part of our high-energy training weekends.
- Spring Course in Manchester: Join us over the Easter break to support our innovative Spring Course.
- Summer Course in Cardiff (2024): From 4th to 10th August, immerse yourself in our biggest event of the year, held in vibrant Cardiff.
Additional Responsibilities:
- Annual Board Meeting in London: Attend our in-person board meeting each year and ensure accurate minute-taking.
Why This Role Is Special:
This isn't just a job; it’s a chance to be part of an exciting period of growth. Your contributions will be essential to the smooth running of our charity and the nurturing of a positive, engaged Dalcroze community. If you're looking for a role where you can make a real impact and be part of something truly special, this is it!
Ready to join our journey? Apply now and let’s make a difference together!
To apply, send your CV and a cover letter explaining how you fit the role by 23rd June 2024.
Interviews will be held w/c 8th July over Zoom.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About the role
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the office, grants and programmes administrator your role is to help make this a reality through the day-to-day support of our work. You’ll help to ensure our programmes run smoothly, and that the staff have the administrative support they need to provide a quality service to people accessing our programmes.
Your role will evolve over time, to reflect the changing needs of the charity, but will primarily involve office tasks (post, inboxes, phone calls), as well as the administration of our various programmes (letter writing, updating the database, record keeping). You will share an office with our office volunteers and one of our programme managers, and you will work closely with the broader team via online meetings.
You'll be based at our Waterloo office, a few minutes walk from Waterloo station. Hours can be flexible.
About you
With an enthusiasm for our mission, you will be well-organised, motivated and eager to support those we are here to serve. As the first point of contact for anyone calling or emailing the charity, you will be responsive, and have good customer service and communication skills. You'll be proactive, solution-focused, and enjoy helping to keep the charity organised. You'll be happy working on your own, and also alongside others. You'll be at any stage in your career, but with a positive mindset and eagerness to develop and grow as the charity develops and grows.
About us
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Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
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Our vision: A future where everyone can achieve their potential within and beyond prison.
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Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Read more in the attached person specification and job description
Please submit a CV and cover letter outlining how your skills and abilities match those within the person specification and job description
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fourth Monkey is seeking a dedicated and enthusiastic individual to join our team as a full-time Academic Administrator to join a dynamic staff team based in the North London training centre. The successful candidate will play a vital role in helping Fourth Monkey achieve its organisational objectives, including providing essential support to the Director of Training and the Senior Management team managing compliance and best practice in the coordination of student attainment and assessment and compliance with OfS regulations.
The job pack contains full details in relation to the job role and the job specification. We ask candidates to please read all the information carefully before applying.
Fourth Monkey is committed to creating a diverse and inclusive environment in which everyone can thrive. The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.
This role is about supporting student success.
The client requests no contact from agencies or media sales.
Thank you!
Are you considering entering a career in law, having a strong passion for social justice? We are recruiting a Legal Assistant to provide administrative and legal support to PILC’s Gypsy and Traveller Legal Advice project which aims to defend and promote the rights of gypsies and travellers to pursue a nomadic way of life. You will assist our Supervising Solicitor, an expert in gypsy and traveller law, who has represented this underprivileged community over the last 15 years. As well as working on client files, you will liaise with the Legal Aid Agency to ensure their cases receive public funding, making sure documentation is prepared for court hearings, and arranging for experts and other participants to take part in proceedings.
Ideally you will be available to join us from the beginning of September to benefit from a full introduction by the incumbent.
Since becoming independent in 2019, PILC has gone from strength to strength by carefully expanding our strategic priorities and project areas. Our team is growing and currently made up of 17 staff working from our modern offices in Cambridge Heath, E2.
Size: 11 - 20
PILC exists to challenge systemic injustice through legal representation, strategic litigation, research and legal education.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in ensuring excellent relationships with fundraisers and donors while supporting the administrative functions of the fundraising team.
Role Overview:
- Responding to Supporter Enquiries: Handle emails, calls, and postal enquiries, providing high standards of customer service.
- Fundraising Stewardship: Thank supporters and acknowledge key events.
- Platform Management: Manage Just Giving, Go Cardless, and other online payment platforms, ensuring accurate record-keeping and reporting.
- Financial Records: Maintain up-to-date financial records and donor databases.
- Event Support: Assist with the planning and execution of fundraising events.
- Communications Support: Aid in producing marketing materials and distributing them to SCT shops.
Salary: £24,324 pa FTE
Benefits: 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent), 5% employer contribution pension, BUPA Employee Assistance Programme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Hours: 21 hours per week
The client requests no contact from agencies or media sales.