Supporter Services Officer Jobs
Do you have knowledge and understanding of governance and democratic processes? Do you have demonstrable experience of working effectively on own initiative and experience of working effectively in a team?
We are looking for a Governance Administrator to provide administrative support to the Governance and Compliance team to ensure we are governed to exemplary standards. The Governance Administrator will be responsible for providing administrative support to our complaint, disciplinary and safeguarding processes and procedures. The successful candidate will develop and deliver administrative support to the wider team such as through servicing meetings, creating action logs and maintaining records.
This is a part time (0.6FTE) and permanent role.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Governance and Compliance Lead will be a key member of the organisation's senior management team, responsible for providing strategic advice and support to the Trust Board and the Chief Executive on governance matters, legal compliance, and risk management. This role will involve leading the development, implementation, and monitoring of organisation-wide policies, systems, and processes, including those related to human resources. The Governance and Compliance Lead will also support the Chief Executive with risk management policy and reporting.
We're seeking a candidate who possesses:
- Excellent organisational skills and attention to detail.
- Strong interpersonal skills to connect with various stakeholders.
- Confidence to provide advice at a senior level.
- Proficiency in planning, analysis, and evaluation.
- Ability to manage workload effectively, in consultation with the Chief Executive.
- A flexible, positive, and solution-focused attitude.
- Understanding of organizational governance principles.
- Familiarity with trust boards/governing bodies and their operations.
- Confident and proficient in Microsoft 365 (Excel, Word, Outlook, SharePoint, etc.), with a willingness to learn other applications as needed.
- Awareness of safeguarding concerns for organisations working with children and young people.
- All candidates must provide a DBS certificate (or undertake a check on appointment) and be part of the update service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are growing our counselling service and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction.
What You'll Do:
- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
- Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Land Use Policy Officer – Wales
Reference: APR20247327
Location: Flexible
Salary: £32,033.00 - £34,377.00 Per Annum
Contract: Permanent
Hours: Full Time, 37.5 Hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
RSPB Cymru’s vision is for sustainable land management, which is good for people, climate and nature. We want to see farming, forestry and other land management across Wales that:
- Sustains and restores biodiversity as well as producing safe, healthy food, timber and other commodities;
- Protects the natural resources of soil, air and water we all depend on; and
- Provides income and employment for workers in rural areas and contribute to a diverse rural economy.
To deliver our vision we need to work with others to change how land is managed. This includes ensuring farmers, foresters and other land managers have the right balance of support (financial and other) to enable them to deliver for nature in addition to providing food, other commodities and environmental goods and services. It’s also vital we engage wider society to support these changes and make nature/environmentally friendly choices in the way they eat and live.
We are looking for a Policy Officer to join our Wales Land and Sea Policy and Advocacy Team to develop and advocate RSPB Cymru policy positions and proposals on sustainable farming and land management, including the effective use of nature-based solutions. You will work with a range of stakeholders and advocates, particularly farmers, foresters, other land managers, and their representatives, environmental NGOs, statutory bodies and businesses to build, shape and advocate to the Welsh Government and the Senedd, to change the way we manage land to help save nature in Wales.
Key deliverables include:
- Developing policy positions in relation to:
- Future agriculture and sustainable land management in Wales, including influencing the design and delivery of Wales’ new Sustainable Farming Scheme.
- Land use/management’s response to climate change including peatland restoration and the use of nature-based solutions.
- Fresh water, in particular the impact of land use/management on water quality.
- Working with colleagues across the RSPB, and where appropriate, with other NGOs, to ensure key messages and policy positions are aligned.
- Working closely with sustainable farming and land management advocates, such as the Nature Friendly Farming Network, to develop a strong movement for change
- Working closely with staff delivering ‘on the ground’ activities, such as project and reserves teams, and farm advisors, to help showcase best practice and develop “learning” for future policy and advocacy.
- Working closely with staff delivering communications and public engagement to build public and political support for our land use and management policy priorities.
- Increasing public awareness about the connection between land use/management, farming, food and the dual nature and climate emergency.
We are looking for a professional, persuasive and engaging individual with an excellent understanding of current agricultural and land use policy as tools to ensure outcomes for nature, and credibility within relevant stakeholder communities. They should have the skills and personality to be able to bring together dynamic coalitions of interested stakeholders to build, shape and advocate for new policies to secure sustainable land management that is good for people and good for nature.
Essential skills, knowledge and experience:
- Experience of working in a policy or advocacy role to influence the development of government policy.
- Experience of advocating policy effectively to external audiences (including government, relevant businesses, NGOs) to further specific policy and advocacy objectives.
- Knowledge of biodiversity and climate policy and policy drivers at international, EU, UK and Wales level
- Knowledge of EU, UK and Wales institutions relevant to the role
- Ability to monitor external policy developments and horizon scan for relevant issues and opportunities
- Excellent understanding of agriculture and related land use, nature and climate policy and policy drivers in a European, UK and specifically Wales context.
- Ability to write reports, consultation responses and concise policy briefings to support advocacy efforts.
- Excellent communication, writing and negotiation skills.
- Ability to develop policy positions and to communicate effectively to a range of audiences, including politicians, farmers and other land managers and the public.
- Ability to communicate complex ideas and proposals to a variety of audiences in a concise and clear way
- Ability to work as part of a team to deliver a project and achieve shared objectives and outcomes.
- Experience of working with others to develop and deliver a shared vision or set of proposals
- Proven ability to build and maintain effective relationships with external stakeholders
- Full UK Driving Licence
Desirable skills:
- The ability to communicate in Welsh (written and spoken).
Additional Information:
- This is a full-time, permanent position working 37.5 hours per week.
- The post holder will be working within the RSPB Cymru Policy and Advocacy Team.
- This position will be home based, within Wales (or close to for commuting) e.g. Bristol, Chester, Hereford, Shrewsbury etc.
- The role requires regular travel within Wales for site/farm visits, policy events and advocacy, and Team meetings.
Closing date: 23:59, Tuesday 21st May 2024
We look forward to receiving your application.
Please note: We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to complete an application form to evidence of how you meet the skills, knowledge, and experience requested.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why Join Us:
·Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
·Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
·Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
What You'll Do:
-Quality Advice and Guidance: Provide high quality support to managers and staff for all HR related matters.
-Effective Communication: Work collaboratively and ensure effective and appropriate communication with and between staff, managers and the Senior Leadership Team
-Innovation and Engagement: Channel your passion for employee engagement and contribute and promote a positive employee relations climate
HR Generalist Support
· Provide high quality professional support to managers and staff for all HR related matters.
· Undertake general HR tasks as required and appropriate to the role.
· Support employment-related enquiries from staff and mangers.
· Carry out administrative tasks including general HR administration as and when required.
· Work closely with core infrastructure roles, including aspects of finance and recruitment.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Our client, a leading London University, is currently looking to recruit a full-time (35 hours per week) Senior Assessments and Faculty Liaison Officer. The post is to start as soon as possible and is a 1 year fixed-term contract. The post will be hybrid working of 1 day per week on site (Wednesday), and the rest remote.
Key responsibilities for this post will include:
- Collaborating with faculties and central teams to maintain accurate, up-to-date assessment records using the Student Records Management System (SITS)
- Importing student assessment data
- Liaising between faculties and central services to provide guidance on the university’s processes, procedures, and regulations
- Supporting the production and issue of all official university certificates and transcripts, and issue of all replacement certificates
- Managing the authentication of degree certificates and transcripts, and the HEDD (education verification) process
To be considered for this role you will have:
- Worked in a similar post previously, ideally from within a higher education setting
- Good working knowledge of the student management system SITS, and processes surrounding this, which can be from areas including: Programme Administration/Student Records/Assessments/Examinations.
- Excellent administrative skills
- Excellent IT skills, including MS Office suite of products and the ability to use bespoke systems
- Knowledge and understanding of GDPR practices regarding confidentiality of personal information
As this post is to start as soon as possible, preference will be for applications with immediate availability, or a short notice. If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
Are you looking to develop your skills and experience while working for a leading housing and homelessness charity?
We are looking for 2 people to join the dynamic and friendly Rent Service Team in Assistant Rent Service Partner roles.
This busy team processes Housing Benefit payments from 55 local authorities in the UK for up to 4000 St Mungo’s residents; and collect over £45 million in rent and service charge plays a key role in the organisation to support clients to rebuild their lives. In this role you will:
- Provide administrative support to the Rent Service Team to facilitate early intervention of rent arrears overall.
- Be responsible for a caseload of up to 750 residents; working proactively to support clients in prevention of rent arrears within your designated caseload.
- Use your sound influencing skills in the recovery of former tenant rent arrears.
- Communicate effectively to provide high levels of customer service to internal and external stakeholders.
In this role you will be required to work for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week, from home.
About you
We think these roles offer a great opportunity for proactive people looking to develop the skills required for future career progression. We encourage you to apply if you can provide excellent customer service and demonstrate the below:
- Some knowledge, and experience of tenancy management, income and arrears collection, or a willingness to develop these skills.
- An understanding of general benefit legislation and its effects on vulnerably housed people and people experiencing homelessness.
- The ability to work as part of a team with good communication skills to communicate effectively, both verbally and in writing with a variety of different people.
- Strong administration skills, attention to detail and the ability to use different IT packages including Microsoft Office.
- Good organisation and the ability to effectively prioritise your own time and workload.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 3 June 2024
Interview and assessments on: 12-14 June 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The purpose of this role is to offer an information, advice, and casework service on a range of cost-of-living issues for disabled people with complex needs. The post-holder will also deliver training on welfare benefits to other organisations and their helpline staff. You will be responsible for ensuring the service is delivered to the highest standard, accessible, and quality assured.
You will provide a person-centred information, advice, and casework to disabled people with complex needs on cost-of-living support, welfare benefits and to access small grants.
As the lead welfare benefits worker within the organisation, you will work with relevant staff and organisations to provide an accessible welfare benefits service, across the borough, with flexible hours and access routes to meet the needs of the client base i.e., internet, phone, email.
Working with the User Involvement Officer, you will ensure the service is user-led and people with complex needs are supported to be involved in the development of the project.
For further information and to apply, please visit our website via the ‘Apply’ button.
Closing date: 12.00pm on Friday 24th May 2024.
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for an Income Processing Executive to join our Data Import Team. This role who will be vital in ensuring our regular giving income continues to grow and help to fund our research to stop prostate cancer killing men.
You’ll be responsible for the day to day running and upkeep of our regular giving customers’ details in our CRM, and for the preparation and submission of weekly payment files to our payment partner. This requires handling data effectively, promptly and above all accurately in line with our business priorities while ensuring best practice and compliance.
You’ll proactively engage regularly with other teams ensuring that our supporters are given an excellent service, that meets the business objectives of Prostate Cancer UK.
This role will take responsibility for checking that incoming data matches uploaded data, investigate and resolve discrepancies, and adjust gift data in our CRM, Raiser’s Edge, when required.
What we want from you
We're looking for someone with a high attention to detail. You’ll understand the foundations of information architecture, and how data structures underpin real-world actions.
Being a natural problem solver, you’ll use your initiative to find, address and resolve issues as and when they arise. You’ll thrive when working solo yet possess the ability to adapt within a friendly team environment and collaborate when needed.
It will be hugely beneficial if you can demonstrate strong prioritisation and decision-making skills and are able to work to tight deadlines with changing priorities.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 19th May 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 3rd June 2023.
HYBRID/REMOTE/MANCHESTER CONTRACT: MATERNITY COVER UNTIL 31ST JULY 2025
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 31/05/2024 AT 10AM
About Us
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
About the job
Salary: £29,287 per annum
Hours: 37.5 hours per week
CONTRACT: Maternity cover until 31st July 2025
We are seeking a Payroll & Finance Administrator to assist the Executive Director: Finance and Resources with completing administration and payroll tasks to ensure a smooth running Finance Team.
You will administer aspects of donations and income, post donations received into our CRM system liaising with the Director of Fundraising, conduct Gift Aid claims, generate reports and utilise the CDS system to ensure all data is correctly entered and support given to all administrators.
You will administer the payroll and receipt system. Additionally, you will reconcile all costs, generate invoices and check that timesheets, holidays and absence are recorded correctly. This role requires you to work Monday to Friday but you must be willing to be flexible as and when required.
You must have a minimum of five A*-C GCSE passes, including Mathematics and English (or equivalent). Additionally, good IT skills, especially in Excel and administrative, recording and reporting skills are essential for this role.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
Closing Date: Friday, 31 May 2024 at 10 A.M.
Interview Date : Monday, 10 June 2024 or Tuesday, 11 June 2024
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This position is subject to a satisfactory Basic Disclosure & Barring Service check.
The client requests no contact from agencies or media sales.
Workwhile is an innovative not-for-profit initiative, with a mission to create a more equitable world of work. We work with employers to create more good work, and to ensure everyone can access it – from creating high-quality apprenticeships to boosting line management quality. We’re incubated by IPPR, a charity working towards a fairer, greener, and more prosperous society – and we’re on an exciting journey towards becoming an independent charity over the next 12 months.
We are seeking a talented Business Engagement Officer to deliver Workwhile’s support offer to small- and medium-sized businesses. You’ll be comfortable delivering high-quality advice and guidance to businesses across a range of sectors, and excited about building this support service as Workwhile develops. Whilst this will currently focus primarily on supporting business to create apprenticeships, you’ll also work on issues across the ‘good work’ agenda. You’ll be determined to deliver results, whilst being flexible and empathetic to the challenges facing small SMEs. Alongside this, you’ll ensure we’re collecting the data we need from SMEs and other partners, to monitor our impact and report to our funders.
To be successful in this role, you’ll need outstanding relationship-building skills and a clear and persuasive communication style, bringing an ambitious and entrepreneurial approach to our work. You’ll be comfortable working at pace and navigating uncertainty as we build Workwhile’s future. And of course, you’ll be driven by our mission to create a more equitable world of work.
This is a unique chance to contribute your expertise to an exciting early-stage not-for-profit, and to work with a talented and committed team. We bring a wide range of previous experience and diverse backgrounds to the team, and we’re all committed to diversity, inclusion and social mobility.
Workwhile and IPPR are committed to equality of opportunity and welcome applications from all sections of the community, and from applicants with a range of professional and lived experiences. We value the creativity and range of perspectives that a diverse team can provide.
As part of our commitment to flexible working we will consider a range of options for the successful applicant to fill the post including secondment. All options can be discussed at interview stage.
Requests for part-time or flexible working arrangements are welcomed
Closing date for receipt of completed applications is 9am on Monday 20th May 2024
Interviews will be held w/c 27 May 2024
The client requests no contact from agencies or media sales.
- Closing date - 31 May 2024
- Interview date - 11 June 2024 (first stage)
- Salary - £30-33,000 per annum (dependent on experience)
- Contract - 12-month fixed term contract
- Hours - Full-time, working 40-hours per week
- Department - Public Engagement
- Location - Aviva Studios
The Young People Programme Manager will work with the Creative Learning team at Factory International to develop, deliver and manage programmes of work with young people between the ages of 14 and 30. This role will be responsible for the delivery of key strategic partnerships with commercial brands, as well as developing new streams of work with a focus on sharing power through curatorial programme decision making, programming and youth governance.
Creative Learning develop and deliver learning programs with young people and children from Cradle to Creative (the age of 0 through to 30) with a focus on underrepresented children, young people and artists. All of our programmes have a social and emotional learning outcome and focus on improving mental health, wellbeing and resilience. Learning programmes are linked to Factory International artistic commissions with wider curatorial themes drawn out to align with social and emotional frameworks.
In the last 12 months, the team has worked with over 25,000 children and young people across Greater Manchester and the North.
Young People Programme Manager Responsibilities;
- Develop and deliver innovative, ambitious and transformational programmes for young people with a focus on wellbeing, mental health, and social/emotional learning
- Work with young people to develop their ideas into world class artistic productions
- Manage key strategic relationships, advocate and widen networks for our work across sectors including commercial, creative, educational, cultural and charitable
- Locate, recruit and manage some of the most exciting artists working locally, nationally and internationally to deliver on programmes, with a focus on artists that are underrepresented
- Manage resources for the delivery of programmes including financial and human
- Develop and manage sustained relationships with schools, colleges, universities, youth zones and informal education providers across Greater Manchester/North of England
- Keep abreast of the local, national and international artistic commissions, policy and landscape for young audiences and represent FI on appropriate forums, meetings and events
- Manage monitoring and evaluation processes from the beginning to the end of the cycle of a project embedding learning from the outset to completion
- Contribute to Factory International’s strategies for creative learning more broadly, specifically the engagement of young people in areas of low cultural engagement.
Young People Programme Manager Person Specification;
ESSENTIAL
- Drive and imagination to create impactful, curatorial driven, youth led and person centred programmes that match the ambition of Factory International
- Growth mindset, humility and willingness to get things wrong
- Experience facilitating with young people, including consensus building and/or co-creation
- Experience in programming, creative direction or curating
- Experience in developing and delivering a range of creative projects, including experience developing programmes/projects from an idea into a reality
- Experience of successfully managing resources including logistical, human and financial
- Knowledge and experience of mental health and wellbeing work with young people
- Broad knowledge and network in the creative, commercial and youth landscape
- Ability to communicate and build trust with a diverse range of stakeholders and demonstrate excellent communication skills
- Ability to work under minimal supervision, organise multiple programmes of work effectively and efficiently with high levels of accuracy and attention to detail
- Commitment to championing representation and inclusion at every level of the organisation with a knowledge of cultural competency including a broad understanding of the challenges people and communities across Manchester face
- Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)
DESIRABLE
- Knowledge of and enthusiasm for a wide range of arts and cultural products
- Knowledge and experience funding landscape for youth projects
- Knowledge and experience working with a social and emotional learning framework
- Facilitation experience in non-traditional education settings – Youth Zones, PRUs
- Leadership experience within an organization and/or as a freelancer, this could be board, trustee or any type of leadership.
The client requests no contact from agencies or media sales.
Volunteer Development Officer
Reference: APR20246930
Location: Flexible in UK
Salary: £26,379.00 - £28,319.00 Per Annum, Pro Rata
Contract: Permanent
Hours: Part-time, 30 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
Nature is in Crisis, and here at the RSPB we are working across the UK and overseas to save it. As the UK's largest nature conservation charity, with a workforce of over 14,000 employees and volunteers, we have an ambitious programme of work to revolutionise our volunteering approach and deepen the impact volunteers have as individuals and collectively.
The Volunteer Development Officer (Assemble) will work within the Volunteering Development Department to deliver the volunteering elements of our new corporate strategy, which has a focus on increasing people powered conservation, focussing on diversity and raising our internal people capabilities.
Assemble is our volunteering management system and this role will be the lead contact, champion and be the system expert from the RSPB business perspective (volunteering) for Assemble – ensuring volunteering and volunteers get the best from Assemble.
The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands.
You can be based anywhere in the UK, and we are very supportive of flexible working. We value and understand the importance of different voices, experiences, perspectives and backgrounds within our workforce and strongly encourage applications from all sections of the community.
What's the role about?
The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands.
As the Volunteer Management System (Assemble) lead, this role will:
- Proactively make changes to Assemble (through the System Administrator) as required to support, improve and develop business operations.
- Document RSPB Business processes linked to Assemble
- Assist in developing and delivering training and other resources such as promotional talks, intranet articles and team presentations, to promote uptake of the system and support users in getting the best from Assemble
- With the System Administrator (in our Digital team) ensure Assemble functionality (existing and new), work as required for users and the RSPB
- Provide excellent Customer Care and support to all Assemble Users resolving issues and challenges within our service level agreement.
- Ensure data and metrics from Assemble are available to meet business need, funding bid requirements and our annual reporting requirements internally and externally Identify and champion opportunities to get even more from Assemble to meet our volunteering strategy and improve and enhance our support for volunteers and the user experience on Assemble.
- This role would have an individual specialism but with the ability to be flexible to cover the priorities required across the department and the UK wide needs.
Essential skills, knowledge and experience:
- Comprehensive understanding and knowledge of volunteering innovation, best practice and sector standards.
- Demonstrable track record of having successfully and effectively developed a range of volunteering roles and schemes across an organisation.
- Experience of providing operational advice and guidance on volunteer involvement to people at all levels and building effective stakeholder relationships.
- Experience of working in a customer-focused environment.
- Excellent communication and interpersonal skills, successfully influencing, persuading, guiding, listening to, and negotiating with others, constructively challenging thinking where appropriate.
- Strong skills in identifying and analysing problems, issues and areas of improvement, working collaboratively to develop creative strategies and solutions.
- Ability to be proactive, use initiative and work independently.
- Excellent planning and organisational skills; ability to manage and deliver a diverse portfolio of work and to balance the priorities and needs of multiple stakeholders.
Closing date: 23:59, Friday 24th May 2024
We are looking to conduct interviews for this position from week commencing 10th June 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
This role plays a vital part in ensuring the efficiency of our HR operations and the smooth running of our office. You will provide administrative support across the full spectrum of the HR employee life cycle, from recruitment through to retirement, and ensure our office is a professional and welcoming space for staff and visitors.
Key responsibilities of the role include:
- Administration duties related to day to day operations of the HR function; including recruitment, new starter onboarding, staff development support and training coordination.
- Maintaining employment records and updating internal databases.
- Monitor and maintaining stationery stock levels, office stock and kitchen supplies.
- Serving as the initial point of contact for all employee-related queries.
The ideal candidate
To be considered for this role you should meet the following criteria:
- Have a clear understanding of the role HR plays within an organisation; specific HR experience is desirable but is not essential if you can meet all other requirements.
- Skilled in prioritising workload, managing time efficiently, and adeptly handling
conflicting priorities to meet deadlines. - Detail orientated; able to ensure accuracy and precision in all tasks and
documentation. - Strong communicator - able to clearly communicate and have good listening skills.
- Able to sensitively and carefully manage confidential information.
- Demonstrate a positive, proactive 'can do' attitude, addressing challenges and seeking opportunities for improvement.
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification by the closing date.
Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for a passionate and driven individual with excellent organisational skills to join our UK-wide Membership Venues Team, who are vital to the success of our Membership Fundraisers and helps the RSPB to raise the funds it needs to reach our ambitious goals to save nature.
Membership Venues Officers
Reference: APR20249075
Location: Flexible in UK - Home-based
Salary: £26,379.00 - £28,319.00 pro rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
3 full time vacancies are available with various hours and various contract lengths. If a particular contract is of interest, please indicate on your application form.
1 x Fixed term/Full-Time (37.5 hours p/w) - Maternity cover (12 months with possible extension)
1 x Fixed term/Full-Time (37.5 hours p/w) - Secondment cover (12 months with possible extension)
1 x Permanent/Full-Time (37.5 hours p/w)
About the role
You will be responsible for planning and organising a calendar of events for our team to attend, from shopping centres to country shows, high streets to our reserves, and everything in between, so that they can inspire members of the public to become members of the RSPB.
Our aim is to inspire external partners about our attendance at their events or venues. We are looking for someone who is a confident relationship builder with excellent telephone and email manners and communication and negotiation skills. You must have impeccable organisational skills, a keen eye for detail, and be able to manage several tasks at once, recording all key details on our CRM database system daily to ensure that our team of Membership Fundraisers have everything they need to attend their events and venues.
You will be part of a successful and energetic team covering the whole UK. You will work collaboratively with colleagues across the country. This position can be conducted from home, however, occasional travel, including to a local office, reserve or elsewhere in the United Kingdom, will be required.
Benefits:
- 34 days’ annual leave (including BH, which can be worked if desired to get that time back);
- Life Assurance scheme – 5x yearly salary;
- Pension matched up to 7% contribution;
- Confidential assistance programme with a qualified counsellor;
- Sabbatical once every 5 years – up to 4 weeks with an RSPB-approved scheme;
- Annual employee volunteer day – get paid to volunteer with a charity of your choosing;
- Opportunities for career development within various directorates.
What we need from you
Essential skills, knowledge and experience:
- Strong communication and negotiation skills, including customer service skills.
- Effective planning and decision-making skills.
- Geographical understanding of the United Kingdom.
- Solutions focused approach with the ability to overcome setbacks and last-minute changes to get the best outcome for the RSPB.
- Competent in the use of Microsoft Excel, Word, and Outlook.
- Confident in learning about and using new software (eg, CRM database and Fundraising Portal). Training will be provided.
Desirable skills, knowledge and experience:
- Understanding of fundraising and what makes a good fundraising venue.
- Knowledge of potential fundraising venues.
- Experience of relationship development, particularly through cold contacting potential clients and suppliers.
Additional Information
The RSPB reserves the right to extend or make these roles permanent without further advertising.
Closing date: 23:59, Sunday, 2nd June 2024
We will interview as and when applications come in and reserve the right to close the advert once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to complete a full application form, including evidence of how you meet the skills, knowledge, and experience listed above.
Please do get in contact should you require any reasonable adjustments at the application/interview stage.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their whole selves. To achieve our vision of creating a world richer in nature, we need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
No agencies please.