Temporary Development Officer Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Starlight is the national charity transforming children’s health through play. We work
to ensure that every child can benefit from the incredible power of play, supporting
their mental and physical health during treatment and recovery from illness.
Play is not just a ‘nice to have’, without play, children can experience short, and
long-term problems. In fact, it’s so important, that being able to engage in play is
one of the human rights listed in the UN’s Convention on the Rights of the Child.
Without play, problems faced can range from anxiety around having blood tests
which could mean appointments being abandoned and rescheduled, to developing
PTSD and a fear around visiting hospitals and healthcare settings. It’s not
uncommon for health play specialists to have to meet children in the car park as
they are too scared to even set foot inside the hospital.
Each year, there are nearly 1.8 million child hospital admissions in the UK and
nearly three-quarters (71%) of NHS trusts and health boards do not have any
budget for play.
This is simply not good enough; we think that play in healthcare is non-negotiable.
Driven by our research and insights into what works best for them, we provide direct
services and resources for children and their families; and to the health
professionals working with them. We also advocate for more and better health play
services in public policy; and promote the full recognition of health play practitioners
as an integral component of the children’s health workforce.
Our Health Play Services Delivery team provide physical and digital materials and
resources which support the delivery of health play to practitioners and families.
These are informed by insight, evidence and evaluation from our Insight and Impact
Team.
Central to these materials and resources is our range of Boxes which contain toys
and activities specifically selected to help children relax, distract, and engage to
ensure their treatment can be carried out as quickly and effectively as possible with
minimal stress.
The current Health Play Services Delivery Manager is about to be seconded to a
new Commercial Development role, initially for 6-months, as we shape the
development of a new source of income for Starlight through paid for services.
There may be the possibility of an extension to this contract depending upon the
outcome of the secondment.
The Health Play Services Delivery Manager, reporting to our Head of Play leads the
end-to-end process of our services. You’ll need experience in the operational
management of service delivery and experience of working with the NHS and in
children’s services would be an advantage. You’ll work across all areas from
procurement through stock control to the logistics of delivery and you’ll build
relationships internally and externally to ensure efficient, effective, high quality
service delivery and excellent customer relationship management. Reporting
directly to the Head of Play, you’ll manage the Service Delivery Co-ordinator and
the Service Data Officer within the Hospital Services Team.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
Supporter Care is about inspiring people and giving them the opportunity to do something amazing. This role will suit you as an enthusiastic, adaptable and proactive team player. You’ll use your exceptional interpersonal skills to deliver a memorable experience to Crisis supporters and members of the public, adding value to every interaction.
As a key member of the Fundraising Department, you will handle inbound contacts with potential and existing supporters over multiple channels, delivering an exceptional quality of service to queries related to our new products and services including retail. And you’ll help to improve the supporter experience by identifying and helping to resolve issues in the supporter journey, particularly those relating to our website. This is an exciting time to join our team and contribute to us establishing how we can add real value to our engagement with supporters. We will work together to make sure the supporters' voices are heard and at the heart of our fundraising and decision-making.
This brand-new role is a brilliant opportunity for you to join a dynamic and ambitious team as we deliver a consistently excellent experience to our supporters.
Job title: Supporter Engagement Assistant (known internally as Supporter Care Assistant)
Contract: Fixed term for 5 months (Oct 2024 to February 2025)
About you
To be successful in this role you will have:
- Experience working in telephone and email-based roles in supporter care or customer service
- Ability to organise your workload and maintain a high level of output and accuracy even during busy times
- Ability to handle complaints and objections with confidence
- A proactive and collaborative approach to work
- Strong critical thinking and problem-solving skills
- Flexibility and ability to adapt quickly to changing priorities
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 22 September 2024 at 23:59
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Unlocked Graduates exists to break cycles of reoffending, with a particular focus on breaking the link between disadvantage and reoffending. Currently prison is not a place which successfully does this: the average prisoner has 16 previous convictions and 48 percent of prisoners reoffend within a year of release. This is the problem which Unlocked Graduates exists to fix.
Prison officers are the agent of change for many prisoners. Of all the staff in prisons, they spend the most time with prisoners, they set the prevailing culture in prison, and we know that the most effective prison officers have a hugely positive impact on prisoners. Unlocked Graduates develops outstanding individuals to lead rehabilitation, and in doing so raises the status of the prison officer and makes the frontline of prisons a place where cycles of reoffending can be broken.
We have successfully recruited, trained and placed six cohorts of over 750 high potential graduates into prisons across England and Wales. We are in the Times Top 100 Graduate programmes and feedback on our participants has been extremely positive: they are doing a great job. Over the next few years, we are planning further expansion. We want to do more work in the prisons we are in, and work with more prisoners in more prisons.
The Role
This role sits within the Unlocked Programme Team, which holds responsibility for designing and running training for our new cohorts as well as supporting them across their two years, to enable them to have the most impact possible.
We are looking for an outstanding candidate to support our Programme Team with a wide variety of tasks. The successful candidate will gain an insight into: delivery, curriculum, our work with our Ambassador community as well as the specific training required to become a prison officer.
Our main office is based in London (remote working may be able to be accommodated but this will be discussed with candidates on an individual basis). The programme is national and so some travel is required to Birmingham and Manchester.
Why work for Unlocked?
Unlocked offers the satisfaction of working for a high performing and exciting organisation which is actively making an impact on one of the most challenging social justice issues which exists in our society today.
In addition, all employees at Unlocked are offered the following core package of benefits.
- 27 days’ annual leave
- 10% employer pension contribution
- Employee Assistance Programme
- Discounted gym and fitness membership
- Development opportunities
For further details and to apply, please click the apply button to be re-directed to our jobs portal.
Closing date: 2 October 2024