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Closing in 4 days
Citizens Advice Hertsmere, Multiple Locations (On-site)
£27,040 - £28,121 pro rata plus 6% pension contribution
Posted 3 weeks ago Quick Apply
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NJC Scale Point 23 £32,076 FTE (actual £19,245.60)
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£33,800 per year. This will rise to £35,500 from 1st September 2024
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NFP People on behalf of Stroke Association, Remote
Circa £26,700 pa for full time hours, pro rata for part time hours
Posted 2 weeks ago
NFP People on behalf of Stroke Association, Multiple Locations (Hybrid)
£21,391 per year
Posted 2 weeks ago
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Circa £17,189 per annum (FTE circa £26,700 per annum)
Posted 5 days ago
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IntoUniversity, Brixton (On-site)
£36,000 per annum (inclusive of £2,200 London contribution). This will rise to £38,100 (inclusive of £2,600 London contribution) from 1st September 2024.
Posted 1 week ago
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£33,800 per annum This will rise to £35,500 from 1st September 2024.
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PSPA, MK9, Milton Keynes (Hybrid)
£28,544 per year
Are you a motivated & confident person who can deliver a high-quality professional service, to work on our helpline?
Posted 1 week ago Quick Apply
Page 6 of 7
Citizens Advice Hertsmere
Hertfordshire (On-site)
Elstree, Hertfordshire
£27,040 - £28,121 pro rata plus 6% pension contribution
Part-time (30 hours per week)
Permanent

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

Citizens Advice Hertsmere is a great place to work, with a friendly and supportive team. We are looking to take on a Debt Caseworker to join our small debt advice team. You will be providing advice to clients supporting them through the debt advice process, including dealing with emergencies, income maximisation, budgeting advice and ultimately helping with a debt strategy. 

You will need to:

  1. Prepare and present cases to the appropriate statutory bodies
  2. Negotiate with third parties in writing and on the telephone
  3. Act for clients where necessary by calculating, negotiating, drafting or writing letters and telephoning
  4. Be numerate and able to analyse data and draw conclusions
  5. Have good communication and IT skills

Role purpose

To deliver an excellent quality debt advice service to clients, with due regard to the aims, policies and procedures of the organisation and service, working within a client focussed and responsive team.

About Us

Citizens Advice Hertsmere (CAH) is an independent local charity and a member of the national Citizens Advice network. We deliver high-quality advice across Hertsmere and campaign on issues that matter to residents. Our primary office is in Elstree with outreach locations in Bushey and Potters Bar.

Our staff and volunteers supported clients with a wide range of issues including benefits, debt, employment, housing, relationship, and consumer issues. We provide our advice face to face, telephone, and email.

We are a forward-thinking organisation, committed to continually improving, expanding, and developing our services to better serve our local community.

We are a friendly, supportive team, and we are looking for another person to strengthen our debt team. There are opportunities for progression within our service and we encourage and support our staff to achieve their potential. We believe that what we do matters.

Application resources
Posted on: 23 April 2024
Closing date: 22 May 2024 at 12:00
Tags: Advice, Information,Finance,Social Care/Development,Advocacy