Advice, Information Jobs in Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: 37.5 Full Time (part time may be considered)
Location: Various locations in the London Borough of Hounslow
Closing date: On an on-going basis until filled – we reserve the right to withdraw this job opportunity early if this vacancy is filled
Interview date: To be arranged directly with shortlisted candidates.
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. We want to expand our capacity for face to face and telephone advice; hence we are looking for an experienced generalist Adviser with the ability to provide advice in person as well as on the phone through our dedicated helplines.
In particular, the role requires you to:
- conduct a thorough holistic exploration of the problem(s) to gain an accurate picture of the client’s situation
- do a benefit calculation as standard for clients
- give full advice and support to clients to resolve their issues
- where necessary, make a referral or signpost clients
- write up case notes to Citizens Advice national standards
For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification.
We might consider strong trainee advisers who have completed the adviser training and have been exposed to sufficient practical generalist work (about to achieve the adviser certificate or an equivalent qualification).
Please note: We can only respond to successful applicants. If you do not hear from us within three weeks from receipt of your application, please assume that it has been unsuccessful.
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Closing Date: 5 May 2024
Ref 6622
In this Senior Technical Lead - Entrepreneurship role, you will use your deep expertise in innovative finance and enterprise development to lead and support the delivery of enterprise development programmes, both existing and upcoming, across various countries.
You will help shape SCUK's commercial strategies by providing strategic and commercial insights, guide existing initiatives, and sharing through best practice.
You will be instrumental to achieve the Innovation Hive's system change goals for entrepreneurship as a means to delivering impact, influencing not just the Save the Children movement, but also the broader NGO sector and beyond.
The Innovation Hive are a team focussed on achieving transformative, systemic, change for children, for our organisation, for our sector and beyond. To do this we run a corporate venturing function at SCUK backing innovation projects that will help us maximise the impact potential of existing and new resources, and increase funding directed towards Save the Children's mission. Our purpose is clear: to transform, build and champion new growth opportunities and business models, moving at pace and collaborating inside and outside of or organisation to do this.
Key Accountabilities include:
Technical
- Use deep technical expertise and proven experience on innovative finance and delivering enterprise development programmes to lead on the delivery and/or support of existing (eg. 3 Ukraine, Kumwe Hub) and upcoming (eg Turkey, Nigeria, Ethiopia) Enterprise Development programmes to exit point.
- Use proven commercial experience to support the development and delivery of the strategy to explore SCUK's commercial opportunities such as shared value partnerships.
- Provide guidance and advice on existing SCUK commercial initiatives.
- Work on the development of a “best-practice” advisory service for SCUK to support Enterprise Development programmes for local contexts.
- Working collaboratively across SCUK, Save the Children International, LIFT Lab, Save the Children Global Ventures, Kumwe Hub and Country Offices and others to design and support the implementation of those projects.
- Lead all aspects of an end-to-end opportunity, including origination, due diligence, design, committee approval, go-to-market strategy and oversight of delivery.
- Contribute commercial acumen to project design, delivery and evaluation.
- Provide strategic and analytical insight through the generation of accurate and compelling reports and presentations, including for internal and external stakeholders.
Thought Leadership
- Achieve the Innovation Hive's system change goals for entrepreneurship, influencing not just the Save the Children movement, but also the broader NGO sector and beyond.
- Influence and engage senior leaders with gravitas to build high-level buy-in for and understanding of your work.
- Be an active leader in relevant community of practices (or creating those that not yet exist) that bring together stakeholders, including donors, investors, and beneficiaries, to drive the adoption of enterprise development and innovative finance mechanisms.
- Lead and build essential partnerships with organisations and industry experts to ensure the delivery of strategic projects. Including specifically in the impact finance and social enterprise space, confidently representing Save the Children at key external events and building our presence.
Learning and Organisational Development
- Responsible for bringing best practice into Save the Children – and embedding your technical knowledge and learning across the organisation, specifically regarding innovative finance and enterprise development, to build organisational capacity.
- Draft and preparation of proposals, pitch decks, and associated materials to engage diverse client groups (e.g. the Innovation Hive's Investment Committee and relevant board steering committees) to ensure the Hive's activities are communicated highly effectively and strategically.
About You
To be successful, it is important that you have the following skills and experience:
- Knowledge and proven multi-year experience on the strategic implementation and operationalization of Enterprise Development programmes.
- In-depth knowledge of current best practices in enterprise development and innovative finance, combined with established connections with industry experts and relevant networks, enabling the leveraging of these relationships for strategic advantage and collaborative opportunities.
- Demonstrated commercial expertise with a strong ability to guide and enhance commercial initiatives, leveraging a comprehensive understanding of market trends and business strategies to maximize impact and sustainability.
- Experience in senior leadership roles within a development, management consulting environment or equivalent.
- Significant experience with impact measurement, and management frameworks.
- An excellent stakeholder manager with demonstrated networking and influencing skills at all levels.
- Ability to adapt financial mechanisms to humanitarian and/or development contexts.
- Proven track record of project delivery.
- Creative and strategic in problem-solving, effectively involving multiple stakeholders with empathy and open-mindedness.
- Capable of handling complexity and uncertainty with a clear and organized thought process.
- Organized self-starter with an entrepreneurial mindset, eager to challenge the status quo.
- Quick at understanding new markets/products and passionate about impact, technology, and entrepreneurship, with a strong drive for personal and organizational growth.
- Focused on achieving targets aligned with organizational strategies and appreciative of the complexities in a global international organization.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where every one and every community thrives. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.
We are looking for a passionate and experienced programme manager to lead our social prescribing team. In this role, you will be responsible for managing and developing a programme of work that builds on people’s strengths, and draws on the strengths of their communities, to:
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Build individual, family and community resilience
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Support empowerment and independence
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Reduce social isolation and loneliness
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Increase choice and control
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Facilitate inclusion and connectedness
Through gathering insight and data, you will also play an important role in supporting the development of local plans and priorities, helping to ensure that they meet the needs and aspirations of local people.
The successful candidate will be passionate about the power and potential of communities. You will bring previous experience of asset-based community development and a track record of managing and developing impactful projects.
Please note that this role can be offered on a hybrid basis, with a minimum of 3 days a week in the office.
What it’s like to work at Community Action Redbridge
We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive, and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, an employee discount scheme, and a travel loan and cycle to work scheme.
How to apply
Please download the application pack on our website and return your completed application via email by 11.59pm on Sunday 5th May 2024.
Interviews are expected to take place the week commencing 13th May 2024.
The client requests no contact from agencies or media sales.
The Waterways Ombudsman Scheme is in place to ensure the independent handling of complaints made against the Canal & River Trust and other navigation authorities. The Waterways Ombudsman is appointed by the Waterways Ombudsman Committee who oversee the working of the Scheme and the remuneration of the Ombudsman on an independent basis. The Waterways Ombudsman is a certified Alternative Dispute Resolution entity and a full voting member of the Ombudsman Association.
The Waterways Ombudsman Committee is recruiting for a new Waterways Ombudsman. We are aiming for a July 2024 start date.
Waterways Ombudsman
Working part-time and in a location of your choosing, you will take responsibility for all aspects of the ombudsman scheme. This includes handling complaints from initial enquiry through to resolution, as well as managing relationships with, the Committee, and the Canal & River Trust and other navigation authorities, waterway organisations and the media. You will also be responsible for administrative elements of the scheme, such as managing the website and preparing the annual report. The job involves working flexibly around four to five days over a month at a rate of £600 per day, which is paid through the independent Waterways Ombudsman Committee.
We’re looking for someone with a solid understanding of how public or private sector ombudsman schemes work. If you haven’t gained direct experience within one already, then you will certainly have worked at a senior level within a legal environment, dispute resolution system or similar. Sound judgment and integrity are important, as are strong analytical, problem-solving and negotiating skills. You must also be able to work alone and in a highly autonomous way.
For more information about the role and the scheme please visit the Waterways Ombudsman website.
First and second stage virtual interviews will be held by the Waterways Ombudsman Committee from mid to late May with a view to final appointment
The client requests no contact from agencies or media sales.
Closing Date: 5 May 2024
Ref 6707
Save the Children UK has an exciting opportunity for a collaborative and enthusiastic individual with extensive Policy & Advocacy Adviser experience to join us as our Senior Health Officer: Knowledge Management and Communication where you will work within the Health Policy, Advocacy and Research Team.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Senior Health Officer: Knowledge Management and Communication, you will be responsible for the knowledge management and MEAL functions for the health team. This will include collection, collation and dissemination of learning and evidence from across key country and donor markets. You will also be responsible for the dissemination and communication through various platforms, social media outlets. Within this role you will play a key role in highlighting both internally and externally the health team's achievements and keep the Movement updated on the impact they have had both in the UK and globally, while also reporting on all active grants and partnerships. You will get to work closely with all technical advisors and play an important role in the production of the team's publications as well as in organising policy advocacy events at the UK parliamentary and global levels.
In this role, you will:
- Lead on the learning, reporting and communications for the health team, including on the various advocacy projects, grants and workstreams.
- Play a leading role in editing the health team's reports and policy briefing documents, including any research, fact-checking or writing that is required.
- Lead on updating and maintaining the health team's web pages. While maintaining brand requirements.
- Deliver high-quality editorial content for a wide range of planned key corporate communications, in line with the organisation's priorities and brand, implementing Save the Children's editorial style and standards.
- Ensure health team develop quality materials, blogs and thought pieces, while implementing our brand positioning, communications guidelines, and house style.
About you
To be successful, it is important that you have:
- Demonstrable experience of high-quality health policy advocacy work, including writing and editorial skills.
- Experience of working with a range of partners to engage key policy stakeholders.
- Ability to write compelling, imaginative copy tailored for different audiences, explain complex issues in accessible and motivating language.
- Ability to research, absorb and retain information accurately and to lead publication projects where necessary.
- Experience of writing for the internet and other digital outlets. Understanding of basic web processes and ability to perform basic alterations to our website where necessary or liaise with developers to progress these.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Age UK and its network of local and national partners across the UK deliver a wide range of services to millions of older people every year. We want to ensure that those services are of a high quality and of real value to the people who receive them. A key component of this is the Network Quality & Compliance Team, which oversees Age UK's Quality Assurance Framework of quality standards, assessments, and processes for dealing with non-compliance.
We have an exciting part-time opportunity for a Service Quality Adviser to join our Network Quality & Compliance Team. This role is part of the team that supports Age UK and its network of local and national partners to provide consistent, high-quality services to the public. The team is responsible for ensuring that training and guidance is available on how to run high quality services and supports individual network members with quality challenges and non-compliance.
The provision of Information and Advice (I&A) and our quality standards for these services, are a key element of this role. The successful post holder will have demonstrable experience of managing or supervising an I&A service and ideally, a broader understanding or experience of quality assurance and delivering services to older people.
This is a part-time, home-based opportunity, working 21 hours per week. Salary advertised is FTE. (Actual salary range for 21 hours per week - Actual £20,406 - £22,554)
Please note:
* You will be required to travel throughout the UK.
* You will be required to attend meetings in London, possibly as frequently as one a month. Travel expenses are paid to the London office and other Age UK locations.
* You should have a commitment to equality and diversity, social justice and giving people a voice.
Must haves:
* Experience of the provision of a range of services (including information and advice) to quality standards (including legal and regulatory) in a not-for-profit organisation or other relevant context.
* Experience of managing or supervising the delivery of services (including information and advice).
* Excellent oral and written communication skills, with the ability to communicate with staff in different locations, write reports and training materials.
* A wide range of influencing skills, including the ability to build and maintain relationships with internal and external partners in order to meet objectives.
* Strong project management skills, with the ability to work flexibly and autonomously, managing individual projects to meet organisational objectives and achieve deadlines.
* Proven ability to work as part of a flexible team including remote staff.
* Good IT skills including an ability to use Microsoft Office (including Excel) effectively in preparing reports, presentations and in managing email communication. Experience of using CRM databases and other data management systems to manage client information is desirable. Experience of using online training and communication resources such as Teams or Zoom.
Great to haves:
* Experience of community development, working with volunteers and/or supporting small local voluntary organisations.
* Experience of delivering services to contracts and / or consortium working.
* Knowledge of public policy and practice issues in the delivery of services to older people.
* Proven ability to evaluate services and projects, interpret data and report on findings.
* Creativity and innovation including the ability to identify solutions and resolve complex issues.
What we offer in return
- Competitive salary, 26 days annual leave (pro rata) + bank holidays
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Tech scheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Location: Islington Head Office & Hybrid
Salary: (Salary band 4.1) £35,022.58 - £36,590.75 per annum, pro rata.
(Please note, successful candidates are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contracts until November 2024 (maternity cover)
Closing Date: 6th May 2024 at 12 noon
Virtual Interview Date: 13th May 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Clinical Lead/Counselling Manager at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service:
Counselling service provides one-to-one counselling up to 16 sessions to survivors of VAWG. The Counselling Service provides support to survivors across London in the community, as well as through refuge-based CYP and adult counselling services.
About the role
We are looking for a Clinical Lead to join our counselling service that provides one-to-one counselling to survivors of VAWG. The Clinical Lead provides line management support to a team of CYP Therapists and supports with clinical decision making across the counselling service. The Clinical Lead will work from a trauma-informed perspective and use multi-modal interventions considering the needs of a diverse group of survivors of VAWG.
About you
The ideal candidate will offer a trauma-informed perspective to therapeutic intervention and clinical decision making. The ideal candidate will have great organisational skills, good communication skills (both written and verbal), and an ability to manage their own workload. The successful candidate will be able to balance competing priorities and support the wider counselling team to deliver a high-quality service to the survivors accessing support.
Previous management experience is a plus, but not essential. If you hold a recognised professional counselling qualification to Diploma level or equivalent with 2 years’ post-qualification experience, and are passionate about ending VAWG, we would love to hear from you.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Location: Enfield, Haringey, (workers would be expected to work across 1 or 2 boroughs)
Salary: 2.3
£30,765.38 - £32,887.12 per annum, pro rata.
(Please note, successful candidates are usually appointed at the bottom of the relevant band)
Qualified applicants (with an accredited VAWG /domestic abuse qualification) dependent on experience
Hours: 37.5 hours per week
Contract: 12 Months Fixed Term Contract
Closing Date: 6th May 2024 at 12 noon
Remote or in person Interview Date: 16th May 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Multiple Disadvantage Refuge Worker at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Multiple Disadvantage role is aimed at providing specialist support services to women living in refuge with multiple needs, who have experienced domestic, or sexual violence and who have mental illness or use substances problematically. You will liaise with partner agencies ensuring services delivered are of the highest standard in line with the organisation aims and objectives.
About the Role
You will work with women living in refuge within 7 Pan London boroughs, to devise a support plan that meets their immediate practical and emotional needs and start the process of recovery, linking women into more specialist support services where required. The Multiple Disadvantage Worker will undertake risk assessments, safety plans and identify support needs of women such as accessing benefits, budgeting, and explore re settlement pathways from the refuge. You will promote social inclusion, encourage independence and development of personal resilience. You will build up support network for women, promoting and enabling engagement with other services.
About You
Relevant experience and direct work within specialist support services to women/families with multiple needs. Case work experience, providing proactive and emotional support to women who have experienced domestic abuse and provide the support to enable them to recover and rebuild their lives. Relevant experience around working multi agency and being proactive in relation to multi agency working, with a professional manner.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Location: Bexley
Salary: (Salary Band 2.1/ 2.2)
Qualified applicants (with an accredited VAWG /domestic abuse qualification): £29,174.06 - £31,826.25 per annum.
Unqualified applicants £27,582.75 – £29,174.06 per annum. In house training to attain qualified band is available after successful completion of probation period.
(Please note successful applicants are usually appointed at bottom of relevant band).
Hours: 37.5 Hours per Week
Contract: Fixed term contract until September 2024
Closing Date: 6th May at 12 noon
We reserve the right to close this vacancy earlier if the position is filled.
Virtual Interview Date: 13th May 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Refuge Case Workers at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Our refuges provide emergency accommodation to women and children fleeing domestic abuse and sexual violence, last year nearly 1000 women and children found a safe place to stay in one of our refuges. Refuge Case workers provide emotional and practical support this can include housing support, legal options, reporting to the police, benefits, financial matters and accessing therapeutic support services.
About the Role
You will be a keyworker for a caseload of (on average 6-10 women) living in or moving on from the refuge. You will be with them from the start of their journey to the end, welcoming and helping them settle when they arrive to when they are ready to move on to their next home. This includes carrying out risk and needs assessments and developing support plans. Your work with service users will ensure their practical needs as well as emotional needs are taken care of. You also provide a vital role in keeping the service a safe and secure environment for the women and children who now call the refuge home. It is a face paced, target driven role.
About You
Key to this role is experience of working/volunteering with anyone who has experienced any form of social disadvantage. A knowledge of domestic abuse and its impact on women and their children is important as well as an ability to build supportive and empowering relationships. You must be open and willing to learn new skills which will build on your working practice with service users to co-develop and deliver support planning, risk assessment & linking in with other agencies where needed.
Knowledge and experience of risk assessing, case management and legal remedies, housing and welfare benefits is ideal however not required as we are confident that we can train around these.
As women we know that we don’t always apply for jobs unless we meet all of the criteria. If this applies to you, we ask that you consider using the supporting statement to show us how you believe your experience and skills will enable you to do the role, and how you think we might support you to develop in the role.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in London Borough of Richmond upon Thames.
Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.
As Young Carers Support Worker you will be part of a small, dedicated team which directly deliver a range of services for young carers, including information and advice, emotional support and mentoring, promoting awareness of young carers and delivering a wide selection of group activities, both term-time and in the school holiday programme. Using all your skills, you will work with the young carers’ team to deliver, review, and continually develop services for young carers to best meet their identified needs.
With your proven knowledge of working with children and young people, families, carers or other vulnerable groups on an individual and/or group basis, you will recognise the importance of being client focused and have a commitment to enhance the lives of young carers and their families, including knowledge and awareness of sibling young carers and vulnerable families. You will be able to demonstrate a broad knowledge of young carer’s needs, a wide range of skills in relation to service delivery to support young carers and have a sound understanding of social care provision in both statutory and voluntary sector environments.
You will be self-motivated and positive in your approach to working with both young carers, their families and team members, and have a willingness to embrace our organisational values. Being innovative and creative, you will identify and implement a range of support mechanisms for young carers, enhancing their wellbeing and supporting them to achieve identified goals. Strong administrative, time management, IT and organisational skills are essential. Your ability and willingness to regularly work outside normal working hours is required.
In return, we offer regular supervision, training and professional development for this rewarding position, along with generous annual leave, work-based pension or employer’s contribution to your pension scheme and above all, a supportive and friendly working environment.
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Staff retention grant to support with wellbeing
- Access to shared resources and training opportunities
- Supportive and friendly working environment
Closing date: Midnight on Monday 6th May 2024
Shortlisting week commencing: Monday 13th May 2024
Interviews with Richmond Carers Centre scheduled: Monday 20th May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
C4WS Welfare Coordinator Advert 2024:
C4WS Homeless Project (registered charity, no 1189622) which provides support to people experiencing homelessness year-round, through a well-established winter night shelter in Camden, a lunchtime club, Jobs Club, mentoring scheme, hosting scheme and various other activities. We are passionate about helping people rebuild their lives after homelessness and working towards living independently.
What We Do:
Every winter, we work with a number of churches in the London Borough of Camden who offer their venues to us to run a night shelter. We operate from a different venue every night of the week, and run one circuit, accommodating 16 guests.
We provide camp beds and offer a hot evening meal. Our guests leave in the morning after a hot breakfast, ready to attend activities and meetings in our offices in Euston.
Advice and Support
Whilst the shelter operates seasonally, every winter, our team works year round, dedicated to offering advice, advocacy and practical support. This can be accessed by former night shelter guests, and via our weekly drop in, Friday Club. Guests can also access other services provided by C4WS including lunch, laundry and showers.
The Role:
Our small, dedicated team is looking for a Welfare Coordinator, to deliver holistic welfare support to all those who access our services. You will work alongside another member of the team to ensure that guests are supported both during and after their stay in the C4WS night shelter to ensure the stability of their move on.
You will possess a passion for working in the homeless sector, supporting those experiencing homelessness to rebuild their lives and ideally have direct and relevant experience of working with this demographic, or similarly vulnerable and/or disadvantaged groups.
As well as providing Welfare Support, you will also be a presence at the shelter for up to two evenings a week during the shelter season (November – March) including weekends, and you will need to lead a team of volunteers to ensure the safe running of the shelter on those occasions.
C4WS is a small charity, that delivers an outstanding service to those who access our support. It is thanks to a wide network of referral partners, corporate and individual volunteers, plus the support of several religious communities in Camden, who we have worked with over the last 20 years, that we can have such a positive impact on a person’s life. You will become part of that network, and learn more about the sector, as well as being focused on the current landscape of homelessness in the Borough of Camden.
Essential:
• Experience of working with and supporting homeless people, or similarly vulnerable and/or disadvantaged groups.
• Highly organised, the ability to prioritise workload and work efficiently to deadlines.
• Strong interpersonal skills: the ability to listen to and work effectively alongside shelter guests, volunteers, staff, trustees and partner agencies.
• Experience of assessing risks both formally and ongoing, and at putting appropriate measures In place.
• Experience of managing challenging behaviour, incidents and emergencies.
• Good oral and written communication skills.
• The ability to take initiative when appropriate and work unsupervised, including being punctual and reliable.
• Good office-based administrative skills including computer literacy.
• Ability to work flexibly and collaboratively.
• The willingness to undertake any training, as deemed appropriate by C4WS.
Desirable
• Knowledge of welfare benefits process
• Experience of representing an organisation publicly i.e. via the media and at events
• Knowledge of Camden
Salary: £30,000 per annum
Contract: 1 year contract subject to review and extension based on performance
Application deadline: Tuesday 7th May at 12pm (midday)
Interviews: Week of 13th May 2024
Please send your CV alongside a covering letter detailing why you are the right candidate for the role.
C4WS is an equal opportunities employer.
At Parkinson’s UK we are developing and expanding our data team. This is an exciting opportunity for an experienced Data Analyst to join an evolving team in a new role and be part of a critical area of the charity that supports and underpins the key work of Parkinson’s UK.
We’re looking for someone with proven experience of working effectively in data manipulation, analysis, reporting and insight with strong attention to detail, and an inquisitive approach and critical thinking.
About the role
You’ll take a leading role, working with a wide range of stakeholders, in delivering high-quality analysis of existing data, and collecting data from new sources, to evidence our impact - enabling the charity’s Community Directorate to make more data- and evidence-based decisions.
Our Community team leads our work supporting people with Parkinson’s, their families and carers, ensuring that everyone has access to the best care and support from health services and from us. They deliver services to individuals and communities across the four nations including information and support, community development, volunteer support, and local group support.
What you’ll do:
- Work closely with stakeholders from across the Community Directorate to identify opportunities for data and insights to support their work, and gain a deep understanding of the initiatives delivered and supported across the four nations of the UK and review the use of data and insight.
- Work with colleagues in the Data and Tech teams to design and establish new data capture approaches, ensuring data is of high quality and fit for purpose, and collaborate with Analytics & Insight team colleagues to build intuitive, engaging dashboards that enable stakeholders to self-serve for insights
- Conduct high-quality analysis projects that deliver impact through the use of robust techniques and appropriate tools
- Present compelling project outputs and recommendations to internal and external decision makers, using insight to drive positive action for the charity
What you’ll bring:
- Strong numerical skills, SQL knowledge, and report writing skills
- Ability to talk about data in plain English to people from diverse backgrounds and at different levels of seniority, with experience building rapport and relationships with multiple stakeholders across different teams
- Curiosity about Parkinson’s UK and how we can better support people living with Parkinson’s
- Empathy with the aims, goals and values of the charity, and a commitment to work towards achieving these
This is an exciting time for Parkinson’s UK and we would love you to join us!
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and is due to go live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing.
As an Adviser (Health Social Care and Housing) you will be responsible for providing specialist support to older people, their families and carers through our advice service with their housing and social care enquiries as well as providing generalist level support on a range of issues through our duty service.
You should have in depth, specialist level knowledge of Health and Social Care or Housing (ideally both) as they relate to older people, experience of working within a high volume advice setting and advice supervision framework such as the AQS framework
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Salary information:
Hybrid working in London: £32,682 per year, increasing to £33,600 after 6 months and £34,493 after 12 months Pro-rata if part-time
Homebased (with regular travel to London): £29,453 per year, increasing to £30,267 after 6 months and £31,054 after 12 months. Pro-rata if part-time.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A basic DBS Certificate will be required for this role.
Closing Date: 6th May
Interview Dates:
First Round: 15th or 16th or, Second Round: 21st May
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an Advice Session Superviser or experienced Generalist Adviser with at least 2 years’ experience looking for a development opportunity to join our dynamic team.
The successful candidate will join our team of Supervisers and contribute to the support and development of our excellent staff and volunteers.
Together with our Senior Management Team and Quality Performance Manager, you will help to ensure that we continue to provide a high quality advice service within the London Borough of Bromley.
If you are a team player, committed to supporting others, and want a job that makes a difference in people’s lives this could be the job for you.
Closing date: Monday 6th May 2024 at Midnight
Interview date: Wednesday 8 th May 2024
Citizens Advice Bromley values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and is due to go live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing.
As a Generalist Adviser you will be responsible for supporting older people, their families and carers through our duty service with their welfare benefits and housing and other issues relating to financial hardship in later life.
You should have a good level of knowledge of welfare benefits, social care and housing as well as experience of working within a high-volume advice service, ideally a telephone-based service.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Salary information:
Hybrid working in London: £32,682 per year, increasing to £33,600 after 6 months and £34,493 after 12 months Pro-rata if part-time
Homebased (with regular travel to London): £29,453 per year, increasing to £30,267 after 6 months and £31,054 after 12 months. Pro-rata if part-time.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A basic DBS Certificate will be required for this role.
Closing Date: 6th May
Interview Dates:
First Round: 15th or 16th May, Second Round: 22nd May
The client requests no contact from agencies or media sales.