Project Officer Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly motivated individual with excellent customer service and communication skills to join St Pauls Advice Centre as a Reception Administrator.
St Pauls Advice Centre aims to reduce poverty by delivering advice and advocacy services covering a range of social welfare law issues. Need has grown as the recession has increased poverty and reduced support services, and our work is now, more than ever, vital for ensuring access to justice for all.
The role involves working on reception greeting St Pauls Advice Centre clients and other visitors, helping to identify issues and dealing with requests for information. You will be responsible for answering incoming telephone calls, distributing post and messages and liaising with other team members as needed. The role also involves supporting other members of the staff with administrative tasks.
You will have strong communication and interpersonal skills and enjoy working in a diverse and challenging environment. You will also have the desire to help and support people and a willingness to get involved with the services SPAC provides.
We are looking for someone who has: excellent communication, organisational and analytical skills; is a strong team worker; speaks a community language and can demonstrate respect for diversity.
(Speaking a community language for the post of Reception Administrator is a Genuine Occupational Requirement (GOR) as per schedule 9 of the Equality Act 2010).
We are proud of our accreditation as a Living Wage employer and we offer flexible working and a generous benefits package:
- Salary: £20,095.20 actual (£25,119 full time equivalent)
- Working hours: 28 hours per week
- Permanent contract
- Annual Leave: 30 days per year plus bank holidays (pro rata)
- Extra 3 days annual leave between Christmas & New Year (pro rata)
- Pension Scheme: 5% employer’s contribution
- Flexible working hours
Closing Date: Monday 24th June 2024 (5 pm)
Interview Date: Wednesday 3rd July 2024
Full job description, person specification and details of how to apply are available on the SPAC website.
No CV’s or agencies please.
The client requests no contact from agencies or media sales.
Content Warning: We want to ensure that all candidates for this role are aware of potential triggers associated with the responsibilities of this position before they apply. Working in the Advice Service, you may encounter situations or discussions that could evoke strong emotional responses or discomfort for certain individuals.
As a Service, we often work with students facing complex and challenging circumstances and who may be in crisis. Students contact the Advice Service for support with a range of personal difficulties such as mental ill health, sexual violence, domestic abuse and financial hardship.
The job description below and the attached PDF will detail some of the topics that you may encounter. If you have any concerns or questions regarding the nature of this role and its potential triggers, please don't hesitate to reach out for clarification. The hiring manager and people team contacts are at the bottom of this page. There is support is available during the role for when difficult or sensitive topics may impact you.
Who are we?
We are Manchester Students’ Union, the biggest SU in the country, supporting over 40,000 students throughout their time at university. We help to make student life the best it can be by supporting students to campaign for change, creating opportunities to meet new people, providing employment opportunities, providing advice and support and being a safe place on campus.
We are a values-centred organisation that employs around 90 permanent, full-time members of staff. We recruit a wide range of roles throughout the year within all our departments from our Commercial team operating Manchester Academy Venues, 13 Media, Bar 532 & Kitchen and Corridor Coffee to our Student Activities, Student Engagement, Marketing and Communications, Finance, HR and Facilities teams. Our team of around 400 part-time, studying staff are instrumental in providing to support to all departments as well as leading major projects like Student Angels. When you join UMSU, you’ll be immersed in an environment that empowers staff to make great things happen and we're always on the lookout for innovative, passionate, and proactive people to join us.
Our staff team is led by our senior leadership team who are instrumental in driving our strategy at UMSU. It’s made up of our CEO, COO, 3 Directors and 2 Associate Directors. We are governed by our trustees and Exec Officers, you can find out more about that here. All our permanent, full-time roles are graded (Grade A-E) which means that there is a clear path to your development and progression whilst at UMSU.
Our values are really important to us and shape the work that we do every day. As part of our recruitment process, we want you to demonstrate how your experiences, behaviours and skills align with our values. Our values are
- We put students at the heart of what we do
- We provide a ‘great experience’ service
- We believe in improvement and progression
- We are a community
- We are open and transparent
- We are inclusive
You can find more detailed explanations of our values on our website.
About the role
Do you work in an information, advice, guidance, or a support setting? Are you passionate about welfare rights and supporting students? Do you love developing and coaching people. We’re looking for an Advice Service Manager to lead on the day to day management of our Advice Service and grow and develop our Advisors.
The Students’ Union Advice Service supports a student population of 50000 with case numbers averaging over 3000 per year. We’re here to empower students to exercise their rights and options if they encounter problems during their time at university. We offer one-to-one advice on academic issues, housing, money and student finance issues and student life.
We’re currently going through a service transformation, and we want to lay the foundations for a thriving and sustainable Advice Service, able to meet growing demand and complexity of cases. We’re embedding a new staffing structure, and we’re looking for an Advice Service Manager who can support our staff to transition into the more senior roles available. You’ll lead on staff training and development so that we achieve our transformation plan.
As well as management, you’ll be taking on your own cases. You’ll enjoy this role if you’re interested in the law and getting to grips with regulations and policies and you’re passionate about helping people to understand their rights and challenge poor practice. As Advice Service Manager, you’ll also be using your expertise in this field to coach your team on managing their own caseload and delivering high quality advice. You’ll contribute to building strong relationships with our stakeholders. This role will really suit you enjoy speaking to people and networking. We want someone who can build positive working relationships for access to collaborative working and new opportunities for the Service.
You’ll be joining a supportive team and have access to regular one to ones as well as external restorative supervision. We are looking for someone who has experience of advice giving but you aren’t expected to come with knowledge of all our areas. Training will be given. We’ll want to hear about the knowledge and skills you have from previous roles and how you can bring the skills you’ve developed and apply them to this opportunity.
If you like a challenge, enjoy problem solving, working independently and thrive in a setting where no two days are the same, then this is the role for you, and we’d love to hear from you.
Salary: £30,450 - £33,600 (a cost of living award will be added from August)
Contract: Permanent
Hours: Full-Time (35 hours per week)
Location: This is a hybrid role with some opportunity for home working dependent on Service need. There is normally a requirement for office-based working at least 3 days per week to ensure Service needs are met. This can increase during busy periods, to cover short staffing and is subject to change dependent on business need.
Please read the full job description and person specification before applying, as well as our guide to recruitment. These are attached on our role on our website.
Our Staff Benefits
You'll get access to our great staff benefits;
- 30 days of annual leave + bank holidays + Christmas close
- Training and development opportunities, including access to our eLearning platform
- Flexible working and hybrid working opportunities
- Free NUS 1-year student card
- Free Manchester Academy gig tickets
- Contribution to eyecare such as glasses and contact lenses (for roles where you are using a computer screen)
- Access to our employee assistance programme, including 6 free counselling sessions
- 25% discount in our onsite bar and café - 532 Bar & Kitchen and Corridor Coffee
- Access to our cosy staff Community Space which has free breakfast and lunch for you whilst you are in the office
- Cheap on-site parking
Recruitment Guide
We have a guide that explains our full recruitment process. We recommend reading through this before beginning an application.
If you are invited to interview with us, we will share our interview questions in advance so you can prepare your responses. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as prepared as possible.
Inclusivity and Accessibility
We are committed to equality of opportunity, and we work hard to ensure we appoint based on merit.
We particularly encourage applications from Disabled or Black, Black British, Black Welsh, Caribbean or African candidates as these groups are currently underrepresented in our staff team.
If you have any accessibility requirements or require adjustments to support you to apply to work with us, please get in touch. We can offer reasonable adjustments at all stages of our recruitment process.
Recruitment Timeline
Applications opened: 24th May 2024
Applications close: 17th June 2024
Interviews: 10th July 2024
Role Commencing: August 2024
The client requests no contact from agencies or media sales.
Family Futures is seeking an Independent Person to play a pivotal role in ensuring the excellence of our adoption services.
Family Futures is a not for profit, voluntary adoption agency, independent fostering agency and therapy centre nestled in the heart of Finsbury Park, North London. Recognised as ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time, we specialise in providing assessment and treatment services for children who are traumatised or have attachment difficulties, alongside support for adoptive parents, special guardians, kinship carers and foster carers.
What you’ll do
As our Independent Person, you will be tasked with assessing adherence to national standards, legislation, and best practices through bi-annual inspections. Your insights will be invaluable in upholding the highest standards of service delivery.
Enjoy the flexibility of remote work with the ability to collaborate using tools like Microsoft Teams.
Why Family Futures?
- Make a real difference in the lives of children by ensuring safe and ethical adoption practices.
- Work independently with the support of a dedicated team.
We are looking for someone with:
- Strong knowledge of adoption legislation, national standards, and best practices.
- Experience conducting independent inspections and audits.
- Excellent analytical and problem-solving skills.
- The ability to work independently and manage your time effectively.
If you're passionate about child welfare and want to contribute to a rewarding cause, we encourage you to apply!
Please note: This role offers remote work with occasional in-office visits for inspection preparations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Rough Sleeper Practitioner will be the forefront of a critical support system for people experiencing homelessness. You will be working with people with mental health needs, offering wellbeing support to rough sleepers identified in the borough.
What You'll Do:
- Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision. well as other local agencies/organisations to effectively support young people transitioning from services.
- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
Why Join Us:
• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
Together, we can build a brighter, healthier future for Swindon. Your contribution can make all the difference.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.