Supporter Services Officer Jobs
Do you have demonstrable experience of giving money and budgeting advice or support in a student facing environment or financial services setting? Do you have an understanding of issues facing students in Higher Education?
We are recruiting for a specialist Money & Budgeting Advisor into our Advice Service to provide money, budgeting and debt advice to our members, oversee the application processes for our expanded hardship funds and to run our new financial literacy programme. This role will work alongside another Money & Budgeting Advisor and with our wider Advice & Wellbeing team, supporting each other to achieve positive outcomes for our students. The post holder will provide accurate finance, debt and budgeting advice and information to students using the Advice Service including casework, support and advocacy.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support flexible working, with hybrid working for all staff.
Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
This role is a fixed term maternity cover role for 9 months (with possible extension).
The client requests no contact from agencies or media sales.
Role Title: OISC Level 2 Immigration Advisor
Shropshire Supports Refugees (SSR) is a charitable organisation dedicated to supporting refugees and marginalised migrants who have come to live in Shropshire.
Our mission is to create a welcoming and inclusive community by offering practical help, resources and emotional support to those in need. With a staff team of fifteen and fifty dedicated volunteers, we are committed to making a positive impact on the lives of those we serve.
Location: Shrewsbury and locations around Shropshire, Telford & Wrekin
Hours: 37.5 hrs per week
Reports to: CEO
Salary: £31,200 - 2yr fixed term contract
Main Responsibilities:
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Conduct initial consultations with clients to assess their immigration needs and eligibility
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Provide comprehensive advice on various immigration matters, including visa applications, settlement, asylum claims, and appeals within OISC level 2 guidelines
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Maintain accurate records and case files, ensuring compliance with data protection regulations
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Build and maintain strong relationships with clients
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Advocate on behalf of clients by telephone, letter and email with appropriate agencies
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Keep up-to-date with changes in immigration laws and policies and provide training to colleagues as necessary
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Attend training events relating to asylum and immigration
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To supervise OISC level 1 colleagues
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Undertake other tasks within the organisation as required
Person Specification:
Essential:
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OISC Level 2 accreditation is essential
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Previous experience working as an Immigration Advisor or similar role within the immigration sector
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In-depth knowledge of UK immigration laws, policies, and procedures
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Strong communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds
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Strong time management with the ability to work to strict deadlines
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Knowledge and understanding of the voluntary sector
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Excellent attention to detail and organisational skills
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Excellent communication skills, both written and oral
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Ability to work independently and manage a caseload effectively
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Proficiency in the Microsoft suite
Desirable:
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Fluency in additional languages
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Experience of Salesforce CRM
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Full driving licence
Our mission is to make people escaping war poverty and persecution feel welcome supported and help them to become their best selves
Citizens Advice is a long-established and trusted brand across the country that is known for helping and making a difference to those in need of support. Across England and Wales, the Citizens Advice service comprises Citizens Advice – the national charity with 6 national offices, and a network of approximately 300 independent, local Citizens Advice services that offer direct support to people in their areas.
The Citizens Advice service is independent and provides free, confidential, and impartial advice to everybody. All local Citizens Advice services share the same aims - to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or the service available to them or through an inability to express their needs effectively.
Formed in 1992, Citizens Advice St Helens was an amalgamation of Newton-le-Willows Citizens Advice Bureau and St Helens Citizens Advice Bureau. Aligned to the nationwide model, Citizens Advice St Helens provides free, independent, confidential, and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. Providing advice that people need for the problems they face, CASH also influences and improves the policies and practices that affect people’s lives in their local area. Their confidential, independent, and free advice is available across a wide range of topics including debt, benefits, housing, employment, consumerism, travel, education, health, and taxes.
The Role:
The Chief Officer will lead and manage Citizens Advice St Helens (CASH) while developing and implementing strategic and operational plans. Responsible for delivering strategic development through the effective management and development of services, the Chief Officer will build strong and sustainable relationships with key stakeholders at a strategic, national, regional, and local level.
They will work collaboratively with the staff team and board to ensure there is an inclusive, rights-based approach to work that also conforms with the requirements of the Charity Commission, Companies House and HMRC. The Chief Officer is responsible for the economic viability, financial welfare, and sustainability of the charity, as well as driving and nurturing the staff team to continue delivering quality standards across the organisation.
To be considered for the Chief Officer role at CASH, you must be a proven leader and manager with experience working within a senior management team. This role will require someone with a demonstrable track record of innovation and success in business development and income generation, able to engage funding bodies and donors, as well as creating strong and successful content for winning contracts/grants. Your experience will be underpinned by excellent communication skills at both a strategic level within and outside the organisation, coupled with excellent resourcing methods.
In a senior leadership role, it's typical to hold budgetary responsibility and possess broad financial management experience. Considering the nature of Citizens Advice St Helens' work, we expect you to have a comprehensive understanding of the advice sector and experience with equity, diversity, and inclusion best practices. Additionally, you must demonstrate an awareness and understanding of the issues faced by residents in St Helens, such as poverty, unemployment, and health challenges. These issues are not unique to St Helens but are encountered across the UK, and we welcome applications from individuals with experience addressing similar issues in other regions.
If you believe you can drive positive change and have a successful track record of working with a Board of Trustees, we would love to hear from you about how you would contribute to the success of Citizens Advice St Helens and the quality of advice it provides for its local people.
How To Apply
Closing Date:Wednesday 8th May
Interview Date: Wednesday 22nd May
This search is being conducted exclusively for Citizens Advice Bureau St Helens by BTA (Bruce Tait Associates). Our leadership team have all worked in the voluntary sector and we use this experience to match organisations and individuals to create great appointments.
We are committed to building and sustaining an inclusive and equitable working environment for all staff. Qualified applicants will receive consideration for employment without regard to age; ethnicity; gender; gender identity and expression; nationality; parental status; physical, mental, and developmental abilities; race; religion; sexual orientation; skin colour; socioeconomic status; and human styles.
Do you have experience of working in the UK Parliament, in an in-house public affairs team or within a public affairs consultancy? Are you looking to drive change to help tackle one of the UK’s biggest killers?
If so, you may be the Public Affairs Officer we’re looking for!
About the role
Our Policy and Public Affairs team exists to build support amongst key decision makers so that we can fund lifesaving research into heart disease. We develop the British Heart Foundation’s (BHF) position, engaging and influencing stakeholders to help ensure the UK remains a global leader in heart and circulatory research while advocating for the 7.6 million people living with heart and circulatory diseases across the UK.
We have an exciting opportunity for a Public Affairs Officer to join our award winning and high impact team during a very exciting time in politics. You’ll be engaging with Parliamentarians to promote our work at Westminster and in their individual constituencies, while proactively spotting opportunities to build relationships and advance the interests of BHF. You’ll deliver a programme of activity and engagement that contributes to our wider Hearts Need More campaign, which aims to make heart and circulatory diseases a key priority for political parties ahead of the next general election.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
With an interest in, and understanding of the external political environment, you'll have a good understanding of the workings of the UK Government and parliamentary procedure. You'll have an understanding of the role of BHF and other health and medical research charities in general, and particularly in the political arena.
You'll have experience of working in the UK Parliament or within a public affairs in-house team or consultancy, and have excellent communication skills. Having previously engaged with political stakeholders, you'll be able to build strong relationships with key internal and external colleagues.
With a proven ability to write clearly, concisely and persuasively for political audiences in a variety of formats, you’ll be able to summarise complex information swiftly and accurately for a variety of audiences. You'll also have strong organisational skills, including experience of coordinating events.
This is an opportunity to make a profound impact for our patients, their families, and our supporters at an exciting time in the electoral cycle.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
Interviews will be held virtually via MS Teams during week commencing 20th May 2024
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Hampton Trust is a leading domestic abuse charity with a focus on tackling the root cause of domestic abuse and criminal behaviour. We pride ourselves on being innovators in our field, highlighting gaps in service and testing new approaches.
Job Title: Caring Dads Practitioner
Hours: 22.5 hours per week across 3 days.
Salary: £16,200 per annum (£27,000.00 Full Time Equivalent)
Base: Ashurst / Colocation venues, Southampton
Contract: Part Time - 12 months Fixed Term Contract (extension subject to funding)
Caring Dads exists to change current practice to better include fathers in efforts to enhance the safety and well-being of their children. The practitioner will work directly with fathers with an aim to improve relationships with their children, families, and co-parents/carers. This will include promoting the service to a range of teams across Hampshire and Southampton, to generate programme referrals. You will work closely with Hampton Trust domestic abuse perpetrator service to identify client suitability for the Caring Dads programme.
As the Caring Dads Practitioner, you will be required to deliver the Caring Dads and Accredited Domestic Abuse Prevention Training (ADAPT) Programme. This includes one to one support and group work. Groups are delivered on weekday evenings; you will be required to deliver one group work sessions per week.
You will undertake treatment and risk assessments of individuals causing harm in their relationships; this includes active case/risk management of families living with domestic abuse. Although this position is based in Ashurst, you will be co-located into social work teams across Hampshire three days per week, with an aim to providing support and advice in identifying suitable families for the Caring Dads and ADAPT programme.
Please see application pack for a full job description and persons specification.
We encourage growth and self-awareness within this post.
Rewards and Benefits of working for Hampton Trust
To ensure equality of treatment and opportunity for all employees, Hampton Trust have a competitive salary banding structure. New starters will start on the minimum point of the relevant pay band advertised, salary increases within the band and promotions are awarded based on annual performance reviews.
Benefits:
- Casual dress
- Contribution pension scheme - NEST with 3% company contribution.
- Sick pay
- Free onsite parking
- 25 days annual leave - increasing to 3 days after 3 years and an additional 2 days after 5 years
- 8 Days Bank Holiday
- Additional leave for your birthday
- Ongoing training and development
- Free flue jabs
- Access to free clinical supervision sessions
- Free DBS checks
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.
Closing: Position will remain open until filled.
Interviews: To be scheduled – Please note, successful candidates will be asked to attend an in-person interview at our office in Ashurst, Southampton.
All posts are subject to Enhanced DBS checks & satisfactory references.
Next steps:
For a recruitment pack including a full job description and further information on how to apply, please visit our website.
In your application please include:
· A cover letter explaining your motivation for applying and outlining how you meet the criteria detailed within the person specification
· A full CV including education, professional qualifications and full employment history showing responsibilities and relevant achievements.
*********Please note CV's without a cover letter will not be accepted*********
Hampton Trust is committed to improving and finding ways of creating a more diverse workforce and we welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.
Safeguarding Officer
Specific Responsibilities
To provide ongoing strategic development, support and administration for effective safeguarding in RDA by way of:
- developing and delivering the action plan and ongoing objectives from the BEF Audit/ Framework Plan and RDA Safeguarding strategy
- continuous improvement and relevance of all Safeguarding materials and resources, to ensure RDA UK’s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings
- handling communication of Safeguarding reports, concerns and requests for guidance from the RDA UK network
- Safeguarding Case Management support to Membership Services Manager and other RDA UK Safeguarding staff, as appropriate
- working collaboratively with the RDA UK Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network
- liaising with and advising other members of the RDA UK team and working groups on Safeguarding best practice, policies and requirements, including specific projects or events
- dealing promptly with enquiries received from RDA Groups about policies, procedures and training requirements/ needs and responding to any feedback given
- maintenance of the Safeguarding content on the MyRDA website, to ensure that it is current, clear and relevant
- providing RDA Groups around the UK with guidance, and signposting them to relevant providers of Disclosure Checks; ensuring policies and resources are kept up to date
- coordinating the delivery of regular accredited training courses (both in person and virtual) and training/workshops, in conjunction with regional trainers and relevant external bodies
- developing, maintaining and administering Safeguarding e-learning courses and materials
- provision of accurate data analysis, recommendations, updates and case management report statistics, for RDA UK Board
- acting as Safeguarding Lead at RDA National Championships and other key events, including responsibility for the duty phone
- acting as Safeguarding Lead at RDA National Training Centre
- ensuring related policies are adhered to including Health & Safety, GDPR/ Data Protection, Equality, Diversity & Inclusion etc.
To provide specific Membership Services support and administration, within the Membership Services Team, by way of:
- providing additional support for the Membership Services Team via the main enquiry line
- Supporting with the coordination of the RDA UK Group Annual Return process in conjunction with Communications Team and Membership Services Administrators and providing ongoing related support and guidance to the RDA Groups
- taking the lead on Group Mergers/Closures/Incorporations and providing support and signposting for advice to any new groups in the process of opening, or enquiries from those interested in setting up a new group
- annual membership and insurance payments/renewals process in March/April each year and giving interim support and guidance
- supporting delivery of the Membership Services Survey
- assisting with wider policy review/development and standardisation/tracking, both on an expected annual and as-needed basis during the year
To be pro-active in communicating with RDA groups
- Listen to the achievements and / or concerns of individual groups
- Explain the ways in which National Office can support and enable each group to flourish and meet RDA UK and wider policies and requirements
- Visit groups to build and enhance relationships with RDA volunteers, to celebrate achievements, listen to feedback and encourage good practice
- Seek to promote more widely the best of what is achieved and recognise best practice
General
- To undertake such other duties as the line manager shall from time to time determine
- To be flexible in working from other offices in the UK as required for the effective delivery of the role
- To demonstrate the values and cultural aspirations of RDA in all work that is undertaken
- To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities undertaken
- To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself
Person specification
Essential Criteria
- Proven experience of implementing and delivering safeguarding policies and resources within a comparable environment (e.g. social care, education, youth or community work with young people/adults at risk)
- Proven experience of case management process from initial report/concern to conclusion
- Familiarity with Disclosure Check processes and requirements
- Experience of delivering and implementing safeguarding training and development
- Proven experience of working in a safeguarding advisory capacity. Experience of promoting the welfare of children and adults at risk, and/or holding a recognised Safeguarding qualification e.g. Designated Safeguarding Lead (DSL)
- Able to work independently with confidence
- Able to use initiative without close supervision, and able to effectively and proactively manage own workload
- Able to meet deadlines
- Ability to manage difficult, emotive and complex situations and cases
- Excellent planning and organisational skills
- Positive and calm approach and outlook
- Assertive
- Reliable and trustworthy
- Observes absolute confidentiality at all times
- Commitment to Equality, Diversity and Inclusion
- Desire to continuously improve own knowledge, awareness and training, and to support others in the same
- Excellent listening and empathy skills
- Ability to build trust and to motivate and enthuse others
- Excellent written and verbal communication skills, including a professional telephone manner
- Excellent interpersonal skills
- Ability to establish, sustain and disengage from relationships during case management, as necessary
- Presents and promotes a non-judgmental and ethical approach
- Empathy with aims and values of RDA
- Experience of working with volunteers
Desirable Criteria
- Up to date knowledge of current UK law and legislation regarding safeguarding of children and adults at risk, and related, recognised Safeguarding qualifications
- Good working knowledge of MyConcern case management software or similar
- Good working knowledge of MS SharePoint
- Use of databases
- Customer service experience
- Enjoys building professional relationships
- Some knowledge of equestrian world
- Knowledge of RDA structure
- Safeguarding Officer - Fixed Term Contract - one year
- To provide focused development and ongoing review of the RDA UK Safeguarding Strategy, in liaison with the RDA UK Board and relevant internal and external stakeholders, and to administer the ongoing development and delivery of safeguarding policies, resources and training to support RDA Groups and RDA UK staff in meeting statutory requirements.
Location: RDA National Office (Lowlands Equestrian Centre, Warwickshire)
Contract: Fixed Term Contract, Full time
Salary: £30,000 per annum
Contract: Full time - 37 hours per week
Benefits: Competitive
Closing date: 09-05-2024
REF-213 731
You will be working with children and families to provide trauma informed support with the aim of reducing trauma symptoms and rebuild relationships.
KEY RESPONSIBILITY
To work with children (aged 5 – 16) and their families to provide trauma informed support with the aim of reducing trauma symptoms, rebuilding relationships fractured by domestic abuse and helping the non-abusive parent to understand the impact of domestic abuse on their children so they are better able to support them.
DIRECT WORK WITH CHILDREN AND THEIR FAMILIES
- To understand and assess the needs of children and families and devise a child-focused support plan
- To utilise evidence-based approaches to strengthen attachments and rebuilt relationships with the non-abusive parent that have been fractured as a result of domestic abuse
- To utilise trauma informed ways of working to reduce trauma symptoms and distress in children
- To work with families in order increase stability and reduce risk 5
- To assist the non-abusive parent / carer in their understanding of the impact of domestic abuse so that they can respond appropriately to the emotional needs of the children
- To attend and initiate mutli-agency meetings where required
- To ensure that children and families receive holistic support that is appropriate to their needs, including advocacy and referring to other services
- To deliver programmes of child-focused group work
- To understand risk and safeguarding issues and act appropriately in relation to risk at all times.
- To work within national, county and ESDAS guidelines, particularly in relation to good practice regarding children
- To provide written reports and case studies to senior management as and when required.
You will receive support and training and a competitive starting salary of £20,000 for a 28 hour week. Reduced hours may be possible by agreement. This is a two-year fixed term post with the possibility of becoming permanent after two years.
We are looking for someone who will work with professionalism, empathy and kindness, have knowledge of working with children and families who have experienced trauma due to abuse and have a trauma informed, child focused approach. Experience of working with complex family situations where there are safeguarding concerns with the ability to assess risk is required.
You will be based at our office in Redhill and you must be able to reliably commute to the office.
For further information (including a full Job Description and Person Specification) please read the Candidate Pack.
We follow NSPCC safer recruitment guidelines and we do not accept CVs, please complete the application form within the candidate pack
The client requests no contact from agencies or media sales.
A new opportunity for a Funding Officer working with The Phoenix Way Partners (TPW). This is a national collaborative partnership created during the Covid-19 pandemic as a response to the structural inequalities which Black and Ethnic Minority communities and community-led organisations face in relation to influencing and accessing grant funding in the UK.
This Funding Officer position is looking after the North East and Cumbria region within a wider team of eight people across England, and reporting into a Funding Manager.
In your role you will:
- Assess requests for funding and manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making.
- Share learning from your conversations, project visits, grant holder reports and evaluations with other colleagues so that we can maximise our impact.
- Ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
- Manage your own caseload, liaise with grant holders, partners, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact
- Have a passion for equitable grant making and be part of an inclusive team. You will be able to demonstrate a “can do” attitude and a solution focused approach.
You will ideally live in or near the geographic area listed that this role will cover or have excellent knowledge of the area. Being responsible for supporting local people and communities you will have a strong knowledge of the challenges and opportunities for the Black and Ethnic Minority communities and community-led organisations in that area.
You’ll also need to work within the Fund’s policies and procedures and the necessary legislation, and in a way that is in line with our vision and principles.
Interview Date: 27th May, Online - Competency based questions
Location: North East and Cumbria
On application, please align your supporting statement to the criteria below:
Essential criteria:
- Strong understanding and experience of working with and for the Black and Ethnic-minority led voluntary and community sector and/or targeted funding programmes
- Communication skills: Strong listening, written and verbal communication with an emphasis on written communication for assessment purposes.
- Relational skills: Ability to nurture, develop and promote effective relationships and communication with colleagues, community organisations and partners, with a strong commitment to equity and inclusion
- Organisational skills: Ability to use your initiative and manage your own workload with minimal supervision, dealing with competing priorities and deadlines and demonstrating strong self-organisation and prioritisation skills.
Desirable Criteria:
- Able to identify opportunities to share learning, knowledge and information, and make improvements by working with colleagues and partners
- Sound IT skills and the ability to learn detailed processes.
- Analytical skills: Ability to assess a high volume of applications, make good judgements, challenge when appropriate and manage risk.
- Experience in working collaboratively within a team
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service use
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the 34 year history of the Service Personal Support & Social Work Service and hear from a colleague at RAF St Mawgan on our careers page.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Sunday 12 May 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting new opportunity for a Social Prescriber to join our team in Merton.
The Merton Social Prescribing service is one of the most established and mature services in the UK and is celebrating its 7th anniversary this year. We are seeking an individual to join our successful service in Southwest London. This role will help to strengthen the links between Primary Care, voluntary and public services to improve patients’ health and wellbeing.
You will support patients within Primary Care GP practices in Merton, and you will support each patient to access appropriate services provided by voluntary and community organisations and other agencies. We expand the options available in Primary Care by creating a ‘managed’ way for referrals of patients with social, emotional and/or practical needs to a variety of local non-clinical services in the community. These include leisure, social activities, education, welfare, housing and employment advice and support.
About The Role | How to Apply:
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35 hrs per week
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six months fixed term contract initially with possible extension
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£31,395 per annum plus 5% pension, includes Outer London Weighting
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Closing date for applications: Monday 13th May 2024 (midnight)
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Please ensure that you fill in your application using the job specification headlines. Applications may close before the deadline, so please apply early to avoid disappointment.
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Formal interviews will be held on Monday 20th May 2024
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The starting day will be in June 2024
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Applicants will be notified by telephone if they are to be invited for interview
The client requests no contact from agencies or media sales.
We are looking for someone who can enable effective delivery and growth of Bishops Castle and Leominster Youth Hubs across the Clun Forest, Pontesbury, Leominster and Kington & Weobley Deanery areas.
To ensure effective local research and evaluation in partnership with The Cinnamon Trust and Church Army Research Unit and learning opportunities in collaboration with the Church of England Vision & Strategy Team.
Youth Hubs will have a focus on:
- Reaching young people with the Gospel
- Developing new young active disciples
- Forming of New Worshipping Communities
- Growing Young Leaders
- Developing new volunteer leaders and teams
35 Hours per week Monday to Friday, with some evening and weekend work
If you are excited about this opportunity and sense God is calling you to serve young people in rural Herefordshire and South Shropshire, we would love to hear from you and talk more!
Our vision, which is “to proclaim Christ and grow disciples”, underpinned by our three behaviour values: Prayerful, Christlike and Engaged.
The client requests no contact from agencies or media sales.
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the 34 year history of the Service Personal Support & Social Work Service.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 12 May 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional well-being in our community. We believe in empowering individuals with opportunities for a richer life.
What You'll Do: -
Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision for people and their families, as well as other local agencies/organisations to effectively support people transitioning from services.
Innovation and Empowerment: Channel your passion into providing evidence-based interventions, becoming key in shaping this role as the service develops as well as providing support to the core Access Community Mental Health team.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Job Title: Project Officer
Position Type: Paid/Full time
Reports to: Programme Manager
Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD
Working Hours: 5 days a week, 9am-5pm (some flexibility required to attend breakfast and after school clubs)
Salary: £31,138 FTE
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during school holidays
Pension: School Food Matters matches pension contributions at 5% of pensionable earnings
Contract: Temporary – 18 months
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
Healthy Zones programme
Healthy Zones supports primary, secondary and special schools to create a food environment that puts young people's health centre stage. We are working with schools to develop food policies and to improve the food served in their breakfast and after school clubs. The programme uses a whole school approach through hands-on engagement with students, staff, kitchen teams, governors and parents.
Job Purpose
· To promote, develop and deliver the Healthy Zones programme across schools in Southwark and Lambeth
· Support with the expansion of the Healthy Zones programme across other regions in England
Key Tasks include:
- Recruit schools to take part in Healthy Zones
- Complete food audits in schools looking across the whole school day (training provided)
- Develop and deliver healthy after school club and breakfast club modules (convene working groups in schools, run simple food preparation engagement sessions (training provided), empower student voice, build relationships with the after-school club staff)
- Develop food policy improvements in schools in our six key areas by building relationships with staff, and engaging students, parents and governors
- Build relationships and work closely / maintain relationships with teachers, teaching assistants, cooks and senior leaders in primary and secondary schools in Lambeth and Southwark to improve the food they offer their students
- Build and support relationships with contacts in partner organisations/LAs, and deliver training where necessary
- Collecting data and maintaining accurate records relating to the programme in Airtable
- Work closely with our Evaluation Manager to complete all monitoring and evaluation
- Gather content for our website and social media platforms
- Keep Programme Manager fully updated on progress
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Keeping up to date with safeguarding requirements and reporting procedures
- Contribute to the smooth-running of SFM at this time of growth
- Maintaining the ethos of the charity and positively promoting our work at all times
- The Project Officer will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person specification
Essential
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Experience of building relationships with partner organisations and individuals
· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops
· Ability to work in a team, and seek help when needed
· Self-motivated and optimistic with a can-do attitude
Desirable
·Experience of working for a charity or not for profit organisation
·Experience of working in education
· An interest in food education and children’s health
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
Permanent, part time, 28 hours a week
(Monday – Friday, however flexibility will be required due to some evening and weekend work).
Location: Scope Leeds Community Hub, 3 Brewery Wharf Leeds, LS10 1NE with regional travel and occasional national travel
Please note: The successful candidates will be subject to an enhanced DBS check.
The role
You will:
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Provide expert support, guidance, and information on cerebral palsy particularly within the context of Scope’s Strategy, to disabled people, families, professionals, Scope colleagues and members of the public.
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Be Scope’s representative within the region on cerebral palsy, joining existing CP forums and groups, helping the CP community to come together, and sharing Scope’s work within communities.
For more information about the role’s responsibilities and the skills and experience required please use the link to the Scope website.
About you
You will:
- Have an in-depth knowledge of cerebral palsy, its causes, health implications, therapies, and available support due to a personal lived experience.
- Have experience and up to date knowledge of current issues that affect disabled people and those around them, specifically people with cerebral palsy.
- Have at least two years’ experience working in a customer focused environment.
- Have excellent communication skills with an understanding of different needs and being able to respond to these accordingly.
- Have a strong ability to convey complex information in an accessible way and engage diverse audiences.
- Be an excellent communicator who demonstrates effective person-centred listening, empathy, and probing skills to respond to underlying issues and assist customers to make informed choices.
- Be highly organised with the capacity to prioritise workloads effectively by using your own initiative. Ability to engage groups of people and individuals on the subject of cerebral palsy and disability.
- Have direct experience of the barriers that society creates for disabled people. Bringing drive and enthusiasm to the role, demonstrating that you care passionately about improving the lives of disabled people.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.