Advice centre manager jobs
The successful candidate will work within an innovative tenant-led partnership called Ageing Well in Place in Hulme (AWiPiH) which includes tenants and community groups; local and national charities; GPs; housing providers; and support from a local university.
You will enable older and vulnerable people experiencing multiple disadvantage in high rise accommodation to 'age well in place' through one-to-one casework within a managed caseload and with supervisory support from a GP Fellow. You will work in collaboration with tenant committees; an Ageing Well Development Worker; the GP Fellow; and housing provider neighbourhood teams across two high-rise blocks. AWiPiH takes a preventative and proactive approach to wellbeing including health promotion, improved access to social care, housing adaptations, signposting on welfare rights, income maximisation and social participation. This role requires a person-centred and solution-focused approach to supporting people experiencing multiple and complex issues.
You will have a hybrid working arrangement including some working from home; some working based at a local GP practice; and on-site working across two neighbouring accommodation blocks in Hulme, central Manchester.
About You:
- You have a passion for enabling older/vulnerable people to live with dignity and independence in their own home.
- You are good at building trusting relationships with people while also maintaining boundaries and being mindful of your own levels of resilience.
- You are confident carrying out solution-oriented casework with people experiencing multiple-disadvantage amidst the current crisis in health and social care services.
- You are experienced in person-centred support planning and risk assessment.
- You are excited by the opportunity to work in collaboration with tenants, community groups, and charities, as well as with statutory service providers.
Please view our application pack and visit our website for more information.
@CommSaversCLASS bring people together to drive social change and reduce inequalities through practical, community-led solutions.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Legacy & In Memory Fundraiser who will be responsible for growing long-term income through legacy and in memory giving. This role leads on legacy marketing campaigns and manages the organisation’s in memory programme, including the flagship Heart of Oak Memory Tree project. The role also has oversight of legacy administration, working in partnership with our external agency Legacy Links to ensure high standards of supporter care, governance, and reporting
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will have a minimum of 2 years’ experience in Legacy Fundraising or a similar fundraising role, with experience with experience in planning and delivering multi-channel marketing campaigns, particularly those aimed at growing legacy and in memory income streams. A solid understanding of legacy fundraising principles, supporter journeys, and the sensitivities involved in discussing gifts in wills and bereavement-related giving is also important. Candidates should be confident managing projects end-to-end, from creative development through to evaluation, and comfortable collaborating with external agencies to ensure high-quality outputs.
In addition, the role requires excellent relationship-management skills, as it involves working closely with donors, families, colleagues, and partners such as Legacy Links to ensure compassionate and consistent supporter care. Strong organisational abilities are key for overseeing legacy administration, maintaining accurate reporting, and ensuring compliance with governance standards. Familiarity with CRM systems, data analysis, and reporting tools will support effective monitoring of income and campaign performance. A background in charity communications or stewardship, coupled with empathy, tact, and attention to detail, will ensure the fundraiser can successfully manage initiatives such as the Heart of Oak Memory Tree and continue to grow the organisation’s in memory programme.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The annual salary range for the post is between £29,000 up to £33,000 per annum, depending upon experience.
Benefits
6 weeks holiday plus bank holidays
Free on-site parking
Cycle to Work Scheme
Free Access to HMS Excellent Fitness Centre
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Individual Giving Lead who will manage our portfolio of online and offline direct marketing campaigns, leading the delivery of these from end to end. This will include our annual Big Give cash appeal and regular giving ‘Support the serving’ campaign along with line management of the Individual Giving Fundraiser.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will have a minimum of two years’ experience in Individual Giving, with strong expertise in both Individual and Regular Giving programme development. You will be confident designing and delivering multichannel fundraising campaigns across email, social media, the website, and direct mail, and skilled in managing a campaign calendar from initial planning through to delivery and evaluation. Strong project planning, organisational and prioritisation skills are essential, along with proven experience working collaboratively across teams, particularly with Marketing and Communications.
You will bring experience in leading others, including setting SMART objectives, managing performance, and supporting staff development to enhance team capability. You will be able to lead a portfolio of individual and regular giving activities, ensuring targets are met and high-quality delivery is maintained. Your background will demonstrate a track record of guiding team members effectively, contributing to successful income generation and continuous improvement across fundraising programmes.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The annual salary range for the post is between £34,000 up to £37,000 per annum, depending upon experience.
Benefits
6 weeks holiday, plus bank holidays
Free on-site parking
Cycle to Work Scheme
Free Access to HMS Excellent Fitness Centre
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking a compassionate and proactive Housing First Worker to deliver tailored, trauma-informed support to people with complex needs who are experiencing multiple exclusion homelessness. In this role, you'll provide intensive wrap-around support to help individuals secure and maintain their own tenancies, build independence, and engage confidently with local services and community networks. You will collaborate with partner agencies, landlords, and support networks to ensure they have access to the resources they need while maintaining robust case records, conducting dynamic risk assessments, championing peer involvement and upholding safeguarding best practices. If this sounds like you, we'd love to hear from you!
About the role:
The Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.
Main Responsibilities Of The Job:
- Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
- Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information. • Liaise with other agencies to facilitate access to support.
- Regularly review the person-centred support plan to update, record and monitor progress of caseload.
- Build and maintain networks with staff from other agencies to ensure the Housing First pilot is widely known and promoted.
- Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
- Liaise with landlords to assist the person living in accommodation of their choice, including practical help with furniture, benefits advice and accompanied visits.
- Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
- Promote, and encourage peer involvement within the service.
- Complete dynamic risk assessments and maintain own safety by following lone working procedures.
- Comply with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Pennaeth Ariannol, gyda chyfrifoldeb penodol am stiwardiaeth ariannol yr Eglwys.
Oriau: 35 awr yr wythnos
Cytundeb: Parhaol
Cyflog: £47,660– £50,028 (pro rata) a £4200 o lwfansau
Lleoliad: Swyddfa'r Gymanfa ac adref, fodd bynnag efallai y bydd gofyn i chi wneud gwaith o leoliadau eraill o bryd i'w gilydd.
Disgwylir i ddeiliad y swydd fod yn Gristion o argyhoeddiad ac enw da mewn eglwys leol.
Dyddiad cau : Ionawr 12, 2026. 9.30 y bore
---
Head of Finance, with a particular responsibility for the financial stewardship of the Church.
Hours: 35 hours a week
Term: Permanent
Salary: £47,660– £50,028 (pro rata), plus £4200 allowances.
Location: Assembly Office and home, however you may be required to carry out work from other locations from time to time.
The postholder will be expected to be a Christian of conviction and a good reputation in a local church.
Closing Date: 12th of January 2026. 9.30 AM
The client requests no contact from agencies or media sales.
This is an exciting role leading our committed policy team leading the fight to end child poverty in the UK. The development and implementation of a UK-wide cross-government child poverty strategy means this is a great time to join CPAG as we look to influence policy makers to adopt our evidence-based policy solutions to child poverty.
We are looking for someone to take a lead role in developing evidence-based policy positions to support CPAG’s influencing and campaigns work. You will have knowledge of political processes and how external organisations can effect change. You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues. You will have experience of managing a small team and working collaboratively to identify policy issues and develop solutions with colleagues across the organisation, as well as externally.
The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, gathering and sharing analysis and expertise with the DWP as part of their review of universal credit, and monitoring the development of forthcoming changes to disability benefits.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
We welcome applications on a secondment basis.
For more information about this post and to apply download the Head of Policy job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process, please contact us.
Closing date for applications: Wednesday 14th January 2026 (midnight)
Interviews will take place: w/c 19th January 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Role
·Working in close partnership with Macmillan Cancer Support, we have developed the CRT Together initiative, which is dedicated to ensuring that no one faces cancer alone. This programme is designed to connect people who are living with or affected by cancer to the vital support services they need. Currently, CRT Together is active across the Cwm Taf Morgannwg Health Board and Aneurin Bevan University Health Board regions, supporting person-centred care by facilitating access to care, guidance, and a network of support.
·Working collaboratively with partners across the health, social care, and third sector, you will ensure that individuals affected by cancer remain at the heart of the programme. Your leadership will be central to guiding a dedicated team to deliver a high-quality service, consistently monitoring progress and effectively communicating the impact of the programme. Through your efforts, the service will be shaped around the needs and experiences of those it supports, ensuring that outcomes are continually improved and the programme's story is clearly articulated to all stakeholders.
About You
· You have the leadership skills and drive necessary to build partnerships to reach marginalised communities and to meet participant need.
· Strong interpersonal skills and extremely resourceful you may have previous experience of leading health programmes.
· You are someone who can champion and influence change in inequality, in communities in greatest need of support.
· Compassionate and can demonstrate empathy based on people’s experiences.
· You use your excellent analytical skills to prioritise and implement effective and efficient ways of working.
· You want to contribute to the Coalfields Regeneration Trust’s key strategic theme of improving health and wellbeing of people in our former coal mining towns and villages.
Organisation Profile
The Coalfields Regeneration Trust (CRT) is the only community wealth building charity dedicated to the regeneration of Britain’s coalfield communities. For over 25 years, the CRT has worked with communities to deliver a breadth of projects creating opportunities for people, strengthening the role of community organisations and identifying place-based solutions responsive to the challenges still experienced in former coalmining towns and villages. To support delivery, the CRT has developed an innovative community wealth-building model generating sustainable income to deliver both social and economic value. Enabled by engaging key stakeholders, partners and, most importantly the communities, activities delivered are personalised to meet the needs of the people, the organisations and the place.
The client requests no contact from agencies or media sales.
We are seeking a dynamic Head of Care and Quality Standards to lead the strategic development and operation oversight of quality assurance across our six care homes and related services. This is a unique opportunity to influence policy, drive continuous improvement and make a lasting impact to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key responsibilities:
- As Head of Care and Quality Standards, you will lead strategic quality and compliance initiatives across all RBL care homes, ensuring regulatory readiness and best practice in care standards.
- Drive continuous improvement and governance, overseeing CQC inspections, internal audits, performance monitoring and embedding a culture of excellence, safety, and person centred-care.
- Provide operational leadership and support, guiding Home Managers and Quality Managers to improve practice and compliance. Lead investigations into serious incidents and complaints.
- Drive workforce development and engagement, collaborating with other teams to ensure staff training competency.
- Act as a key liaison with CQC, local authorities, health partners and beneficiaries’ families. Represent RBL in sector forums and policy discussions.
You will have:
- Proven experience in leading quality and compliance within health of social care settings.
- In-depth knowledge of regulatory frameworks, including CQC standards, safeguarding, and clinical governance.
- Strong leadership with the ability to influence and communicate at all levels.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Car Allowance Scheme - £4,743 per annum
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
About our Care Homes
The Royal British Legion operates six care homes across the UK, committed to providing exceptional residential, nursing, and dementia care to veterans and their families.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Details: Three stage recruitment process which will include virtual and face to face interviews
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £38,000 - £39,000 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About our Complex Needs & Community Services
The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.
About the role
The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.
As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.
Responsibilities of the post
- Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
- Build strong relationships and liaise with commissioners and partner organisations.
- Manage the Flourish and PCN contracts.
- Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- Support the development of services by promoting and being responsive to changing needs.
- Oversee the recruitment and management of client facing staff.
- Be a strong safeguarding level 3 champion and manage/support referrals.
- Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
- Monitor outcomes and evaluate the service, ensure all KPIs are met.
- Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
- Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
- Maintain and enhance service delivery standards and effectiveness.
- Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 9am on January 15th 2026.
Interviews to be held on Wednesday 28th of January 2026
N.B. Please quote reference number 313 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MDSC
Muscular Dystrophy Support Centre (MDSC) exists to ensure that people affected by muscle-wasting conditions are not just supported, but heard, connected and empowered. We are a growing, values-led charity rooted in lived experience, community connection and practical impact.
This role sits at the heart of that mission.
The Role
This is not a tick-box participation post.
As our Service User Participation Worker, you’ll make sure service-user voice actively shapes our culture, communications and service design. You’ll build community connection, run meaningful participation activities, and capture powerful lived-experience insight that directly influences decision-making, storytelling and strategy.
You’ll work closely with colleagues across communications, therapy, fundraising and leadership — translating real experiences into real change.
What You’ll Be Doing
Building community & connection
- Designing and delivering inclusive activities, groups and events
- Creating both in-person and digital opportunities for peer support
- Supporting service users to become ambassadors and contributors
Leading meaningful participation
- Developing and embedding a clear participation and co-production model
- Facilitating forums, feedback sessions and co-production activities
- Making sure insight feeds directly into communications and service improvement
Capturing lived experience
- Safely and ethically collecting stories, feedback and content
- Working with the Communications team to create authentic, non-tokenistic content
- Ensuring consent, safeguarding and dignity are always front and centre
Advocacy & individual voice
- Supporting service users to share experiences and influence decisions
- Acting as a trusted point of contact
- Escalating safeguarding concerns where appropriate
Learning & impact
- Tracking engagement and participation outcomes
- Producing insight summaries and reports
- Closing the loop — showing people how their voice leads to change
About You
You’ll be organised, empathetic and confident working with people from all walks of life. You’re comfortable facilitating groups, handling sensitive information and balancing structure with warmth. You believe participation should be meaningful, not performative.
Experience of working with disabled people, health settings, charities or co-production models is an advantage — but mindset matters just as much as background.
What We Offer
- A role with genuine influence and visibility
- A supportive, values-driven team
- Strong commitment to training and development
- Employee Assistance Programme
- Pension contribution
- Generous annual leave (pro rata)
Safeguarding
This role is subject to a probationary period and an enhanced Disclosure and Barring Service (DBS) check.
We work together to support people affected Muscular Dystrophy, creating an environment where full potential and optimal well-being can be achieved, t

About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Human Resources team sits within the Operations Directorate, led by the Chief Operating Officer (COO). This role reports directly to the Head of People & Culture, who is a member of the Senior Management Team (SMT) and ensures that people, culture, and inclusion are embedded at the heart of the charity’s strategic and operational priorities.
The Human Resources team plays a crucial role in supporting the charity’s mission, ensuring that we attract, develop, and retain talented and committed staff, foster a positive and inclusive workplace culture, and maintain compliance with employment law and best practice.
Job purpose
This role partners closely with the Head of People & Culture, and senior stakeholders to lead the transformation of Toynbee Hall’s people strategy and implement its EDI strategy. It focuses on championing values-based leadership, shaping organisational culture, and embedding trauma-informed HR practices to ensure the workforce is supported, empowered, and engaged.
Through strategic influence and partnership, this role drives initiatives that promote inclusivity, high performance, and wellbeing across the organisation, ensuring all people and culture activities are fully aligned with Toynbee Hall’s mission and organisational goals
Scope of role
The People & Culture Partner will provide expert support across the full employee lifecycle from attraction and recruitment, to onboarding, development, performance management, and exit. This role will support senior leaders in driving values-based leadership, building, HR capability, and fostering a culture of performance, inclusion, and wellbeing.
In addition, the People & Culture Partner will play a key role in workforce planning, leveraging data and insights to inform decision-making, and ensuring that HR processes are effective, compliant, and centred on the needs and experiences of people.
The key focus for this role will be to support all employee relations case load with the guidance of the Head of People & Culture.
Key Responsibilities
- Strategic HR & Culture
- Employee Relations
- Recruitment & Onboarding
- Payroll & HR Operations
- Performance, Learning & Development
- Wellbeing, EDI & Engagement
Essential Criteria:
- CIPD Level 5 minimum.
- Proven track record in HR/People roles, including managing complex employee relations cases (grievance, disciplinary, absence and performance management) providing guidance to managers and supporting individuals through processes.
- Experience managing payroll processes, either directly or through outsourced providers, with a high level of accuracy and attention to detail.
- Proven experience leading end-to-end recruitment, including role scoping, advertising, shortlisting, interviewing, and selection.
- Experience designing and delivering onboarding and induction programmes that support new staff to integrate effectively and feel engaged from the outset.
- Experience of drafting HR policies and procedures and conducting gap analysis on HR systems.
- Experience supporting managers and advising through consultation processes such as TUPE and/or redundancy.
- Strong organisational, communication, and conflict resolution skills.
- Understanding of trauma-informed approaches and a commitment to developing organisational culture to ensure inclusion and diversity.
- Experience working in a unionised environment and demonstrate a high level of discretion and confidentiality.
- Experience working in a similar role within the charity or non-profit sector is preferred.
- Strong verbal and written communication skills, including active listening, with the ability to determine business goals and suggest ways to achieve them through HR initiatives.
- Alignment with Toynbee Hall’s mission and strategy.
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
- Understanding of safeguarding and willingness to further develop this knowledge.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Hospital Mental Health Outreach Worker (Bounce Back)
Reference Number: 323
Reports to: Team Lead (Bounce Back)
Contract: One Year
Hours: 37.5 hours per week (Full time, Monday – Friday)
Based: Watford General Hospital / Watford Wellbeing Centre
Salary: £26,000 - £27,000 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
We have a vacancy for a Bounce Back Worker to join our team.
The Bounce Back service forms an integral part of Hertfordshire Mind Network’s Complex Needs Community Services. The service provides one-to-one outreach support to facilitate a smooth, timely and supportive discharge from hospital back in to the community.
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in hospitals across Hertfordshire.
There is an emergency department arm of the project and will be based at Watford General Hospital working in A&E departments, with the Mental Health Liaison Team, and hospital wards facilitating hospital discharge for people with a mental health and/or drugs and alcohol need.
About the Role:
The Bounce Back Worker will be based at Watford General Hospital and HMN Centres, promoting joint working between Watford A&E, creating a seamless pathway into community support for clients recovering from mental ill health.
The aims of the Bounce Back service are to provide up to 16 sessions of emotional and practical support and advice & information to patients. We will visit patients on the ward and continue the sessions in the local community and in patient’s homes once discharged. We will facilitate a smooth and timely hospital discharge.
Key Responsibilities
The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes. The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity. To work with hospital staff to ensure patients are offered advice, information, and holistic support.
The post holder will need to:
- Provide practical and emotional support to encourage patients to develop their independence within their local community.
- Facilitate a smooth discharge from hospital back to the community.
- Have a solid understanding on the dual effect of mental health and drugs and alcohol.
- Monitor outcomes and evaluate the service.
- Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
- Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Wednesday 4th February at 5pm.
Interviews to be held on Thursday 12th February at our Watford Wellbeing Centre.
N.B: Please quote reference number 320 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Chief Executive Officer - The Brain Charity
Location: Liverpool-based - occasional travel across Merseyside and the UK
Salary: £75,000 per annum + 10% company pension
Contract: permanent, full-time
Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?
The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Founded in 1993 by neurologists at The Walton Centre, we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do: more than half of our staff and many of our volunteers have lived experience of neurological conditions.
As our next Chief Executive, you will:
- Strategic leadership: Develop and deliver a 3–5 year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
- Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
- Growth & income diversification: Lead development of diverse income streams — fundraising, legacies and commercial activity — to strengthen financial resilience.
- Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
- Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
- People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
- Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.
Who you are:
- An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
- Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
- Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
- Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
- A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.
Why The Brain Charity?
- Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
- A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
- Liverpool-based centre with hybrid working and national reach — a chance to influence neuro-health practice and commissioning across the UK.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 19th January 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across North England
One in 20 adults in the UK has never learnt to read at all. This can have a serious impact on their confidence and wellbeing, limiting access to training, employment, and everyday opportunities that many take for granted. Being unable to read as an adult can be isolating and dangerous, reinforces social inequality, restricts economic growth, and worsens intergenerational disadvantage - but it is never too late to learn.
Read Easy helps adults transform their lives by learning to read. It does this by supporting its growing network of locally run, volunteer-led affiliated groups that offer free, confidential, one-to-one reading coaching—both in person and online to adults - aged from 18-88.
With its free, flexible, confidential approach, Read Easy encourages people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.
There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.
As our North Regional Adviser, your role would be to provide strategic leadership, guidance, and oversight to ensure that all volunteer groups in your region consistently deliver high-quality services aligned with Read Easy UK’s strategy.
You will support local volunteer leaders to strengthen group performance, and foster collaboration across affiliated groups, so that that they deliver coaching to Readers with consistent quality, and a positive and worthwhile experience is had by all.
You will also find volunteers to ‘pioneer’ four new groups in the counties where there is no Read Easy presence and provide them and our 17 existing groups and pioneers in the region, with high-quality support. Your quality support will ensure that they provide the same for their volunteers and new Readers. From meeting (mostly online) with Team Leaders to provide one to one support, and hosting online and annual in-person volunteer forums, to delivering presentations and occasional training for small groups of volunteers, this is a dynamic and rewarding role.
This is a home-based post requiring flexibility, some early evening working and occasional travel to visit groups. The role is available on a part time basis (22.5 hours p/w, 60% of 37.5 hours p/w FTE).
The successful candidate will be expected to:
- Live within one of the following areas: York, South Yorkshire, West Yorkshire or Greater Manchester (Due to the location of our groups in the region, and to ensure efficient travel);
- have been employed to work with volunteers for at least two years;
- have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.
Salary & Benefits
- Annual Salary £17,770 (60% of -£29,500 FTE)
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave (upon completion of probationary period) – pro-rata for part time roles
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period)
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
- Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals
- Training and Development opportunities and resources – we are developing personal plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application, please contact us,
The closing date for this post is 10:00 Tuesday 3rd February 2026. Should you be shortlisted, the first round of interviews will take place online on Tuesday 10th February, with in-person interviews, being held in Birmingham , on Tuesday 24th February 2026.
The client requests no contact from agencies or media sales.
Position: Community Fundraising Manager Scotland & North England
Type: Full-time (35 hours a week), permanent
Location: Homebased (Covering Scotland & North England will be expected to travel widely within this area as part of the role)
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £33,044* per annum, increasing to £35,109* after 6 months service and satisfactory performance and to £37,174* after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you a strategic thinker with a passion for fundraising and building strong community connections?
Do you thrive on leading teams, driving innovation, and achieving ambitious targets?
If so, we’d love to hear from you! We’re looking for a Community Fundraising Manager to lead our regional fundraising team across Scotland and North England.
In this role, you’ll develop and deliver innovative fundraising strategies, inspire and motivate your team, and build lasting relationships with supporters, businesses, and community partners to secure sustainable income.
What you’ll be doing:
- Leading and motivating a regional team to deliver income growth and operational excellence.
- Developing and implementing regional fundraising strategies and budgets.
- Building strong relationships with donors, volunteers, and community partners.
- Identifying and securing new fundraising opportunities across multiple income streams.
- Ensuring compliance with fundraising standards and managing budgets effectively.
- Collaborating with internal teams to align fundraising activities with organisational goals.
Wha we’re looking for:
- Proven success in income generation and community fundraising.
- Strong leadership and team development experience.
- Excellent communication and stakeholder engagement skills.
- Financial management expertise and ability to deliver against targets.
- Competent in Microsoft Office and CRM systems, with a valid driving licence.
Why join us?
You’ll be part of a passionate team committed to making a real difference for people affected by MS. We offer flexible working, professional development opportunities, and the chance to lead innovative fundraising initiatives that change lives.
Closing date for applications: 09:00 on Friday 12 January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS