Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job type: Full-time or part-time
Location: Centrally located, light and airy office with great views on Regent Street, London. Hybrid working possible, minimum 3 days per week in office.
Benefits: 25 days’ holiday allowance, flexible working, occasional 1-2 days extra holiday for Christmas period. Part-time holiday allowance will be pro-rated.
Reports to: Chief Project Officer at the Global Returns Project
Timetable: Candidates will be considered on a rolling basis
Preferred start date: 2nd June 2025
What we are looking for
We’re looking for a highly motivated individual to play a key role in helping us grow our supporter base, communicate our impact and keep our operations running smoothly.
You’ll be someone who enjoys writing and communicating clearly, whether that’s through social media posts, stakeholder newsletters or event invitations. You’ll be confident using digital tools and keen to learn how to manage and improve our new CRM system and website content.
You’ll be a highly organised multitasker who’s excited to contribute across a wide variety of projects – from events and fundraising campaigns to charity research and donor stewardship. You’ll thrive in a small team, taking initiative and juggling priorities in a fast-paced, mission-driven environment.
You’ll care deeply about climate and nature and be motivated to make a meaningful difference in this decisive decade for our planet. There will be opportunities to develop skills across all aspects of GRP’s work, with support from a collaborative and experienced team.
Skills required
- Undergraduate or post-graduate degree
- Excellent written and verbal communication skills
- Strong digital literacy and confidence using online tools
- Team-player with a collaborative working style
- Time management and self-organisation skills
- Ability to take initiative, identify problems, and solve them creatively
- Very high attention to detail
- Ability to conduct thorough, independent research
- Excellent understanding of, and passion to address, climate change and biodiversity loss
Skills preferred but not required
- 1+ years of professional experience
- Experience organising events or coordinating logistics
- Experience using a CRM platform (e.g., Beacon, Salesforce, etc.)
- Familiarity with website content management systems (e.g., WordPress, Squarespace)
- Basic data handling or analysis skills (e.g., Excel or Google Sheets)
Main duties and responsibilities
Communications (30% of work)
- Write and publish short regular newsletters for GRP’s stakeholders, including portfolio donors, wealth adviser partners and donors to operating costs.
- Manage and publish weekly content for GRP’s social media accounts, including LinkedIn and Instagram.
- Manage and curate content for GRP website, ensuring information is accurate, up-to-date and maximising opportunities to attract new donors and supporters.
- Coordinate with GRP’s third-party web developer on website maintenance and regularly re-evaluate site structure/functions to maximise its efficacy and usability.
Event planning (30% of work)
- Lead coordinator for in-person and virtual events, in line with events strategy devised by Strategic Relationships Manager.
- Lead event promotion and liaise with venues, speakers, catering, attendees, videographer, graphic designer, etc to ensure events are well-attended and well-run.
Research (20% of work)
- Drive ad-hoc research projects to support GRP’s partnership-building, core fundraising and portfolio selection/assessment efforts.
- Analyse potential sectors and charities for inclusion in GRP’s charity portfolio.
- Identify and research high-quality trust and foundation leads in line with core fundraising strategy.
- Identify and research high-quality leads for wealth adviser or other corporate partnerships.
Customer Relationship Management (CRM) (20% of work)
- Manage GRP’s new CRM system (Beacon) on behalf of team, ensuring the team uses the CRM system consistently, accurately, and effectively. No prior experience with CRMs required – training will be provided.
Applications without a cover letter will not be considered. Please include the name, email and phone number of a reference we can contact.
Registered Charity
1 - 5
Hope is here. We help individuals and businesses give to powerful charities protecting our planet.
The client requests no contact from agencies or media sales.
Thank you!
Position: Senior Designer (Digital and Content)
Hours: Full time (35 hours a week)
Contract: Fixed- term maternity cover until 31 July 2026
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’ve got a great opportunity for a Senior Designer to join our talented and creative Digital and Content Team.
Working closely with the Creative Content Lead and Brand team, your role will be key to elevating our visual presence and impact across digital and print.
You’ll be a team-player and a seasoned pro at responding to briefs of all shapes and sizes, from producing visual and creative content for our social media channels and digital platforms, to designing print assets for events.
Your role will be to champion user-centred design and high creative standards, working with teams and the MS community to produce and create content that is impactful and accessible.
You will be adept at managing your own workloads and production timelines, as well as possessing strong organisational skills.
Closing date for applications: 9:00 am on Friday 16 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
About Us
Advocacy Support Cymru (ASC) is a registered charity with offices in Cardiff and Swansea. We provide Independent Mental Health and Mental Capacity Advocacy Services across most of South Wales, employing 44 employees.
About the role
The post holder will provide support to clients who lack capacity and to implement the safeguards of the Mental Capacity Act 2005 or the Deprivation of Liberty Safeguards. They will provide non-instructed advocacy (NIA) support to people who lack capacity to make specific decisions and who have no-one else to support them. The successful candidate will travel efficiently and effectively within the Advocacy Support Cymru area of operation.
This role will operate within the Hywel Dda University Health Board Area.
About you
You will have experience working with vulnerable adults and/or children, either within health or social care setting, or indirectly, for example as a carer. You will understand and have experience of working effectively in an intra-agency context with Health and Social Care Professionals. Knowledge of the role of the Independent Mental Capacity Advocate as defined in the Mental Capacity Act 2005 is essential.
Previous direct experience in the role would be preferred but training will be provided.
Essential Information
The salary band for the role is £24,725 to £29,202, based on a 37 hour week.
This post is for 37 hours a week.
All successful candidates will require an enhanced DBS check.
Closing Date: 5pm, 16 May 2025.
Only successful candidates will be contacted for interview. Interviews will be conducted in English.
Please download a copy of the full Job Description and Person Specification before finalising your application.
Thank you!
About Us
Advocacy Support Cymru (ASC) is a registered charity with offices in Cardiff and Swansea. We provide Independent Mental Health and Mental Capacity Advocacy Services across most of South Wales, employing 44 employees.
About the role
The post holder will provide support to clients who lack capacity and to implement the safeguards of the Mental Capacity Act 2005 or the Deprivation of Liberty Safeguards. They will provide non-instructed advocacy (NIA) support to people who lack capacity to make specific decisions and who have no-one else to support them. The successful candidate will travel efficiently and effectively within the Advocacy Support Cymru area of operation.
This role will operate within the Hywel Dda University Health Board Area.
About you
You will have experience working with vulnerable adults and/or children, either within health or social care setting, or indirectly, for example as a carer. You will understand and have experience of working effectively in an intra-agency context with Health and Social Care Professionals. Knowledge of the role of the Independent Mental Capacity Advocate as defined in the Mental Capacity Act 2005 is essential.
Previous direct experience in the role would be preferred but training will be provided.
Essential Information
The salary band for the role is £20,047 to £23,677, based on a 30 hour week.
This post is for 30 hours a week.
All successful candidates will require an enhanced DBS check.
Closing Date: 5pm, 16 May 2025.
Only successful candidates will be contacted for interview. Interviews will be conducted in English.
Thank you!
Job Title: Health Advocate Educator
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time,Permament
Hours: 37.5 hours per week
This is an opportunity to join Refuge as an Health Advocate Educator supporting women and children who are impacted by domestic violence.
The Health Advocate Educator will train and provide ongoing support to GP practices and other health professionals to enable primary and secondary care staff to be able to effectively talk to their patients about domestic violence and abuse (DVA), provide early identification and offer appropriate care pathways for female, male and non-binary survivors of domestic violence and abuse, aged 16 years and over and their children.
The post holder will work in partnership with the local ICB and the service manager to proactively develop and maintain links with health providers in the local area.The post-holder will work within a defined locality, either Stratford-upon-Avon District; North Warwickshire and Nuneaton and Bedworth, or Warwick District and Rugby borough; building links with health professionals and support agencies.
Travel around Warwickshire for client appointments essential to role, therefore use of a car essential.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 26 May 2025
Interview Date: 2 June 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Thank you!
Location: Sheffield
Salary: £31,133 plus £802 essential car user allowance per annum pro rata
Hours: Part time –27 per week
Contract: Fixed term until end of April 2026
Closing date: Sunday 18th May 2025 at 11.30pm
Do you have a demonstrable interest and knowledge of homelessness and housing legislation and welfare benefits, plus a real desire to help others? Then join Shelter as a Support Worker in our Homeless Prevention and Resettlement Service and you could soon be playing a vital role in standing up to the housing emergency.
About the role
You will help clients to maintain independence and to thrive, by offering practical assistance, support both in the home and in the community. Providing advice, advocacy, coaching and encouragement to enable households to resettle and to prevent homelessness. All our Support Workers hold a ‘caseload’ of households and are responsible for developing outcome focused support plans, managing any risks and continually assessing need. Shelter staff are highly knowledgeable and capable and we provide our staff with a range of training opportunities, in subjects such as: housing and homeless legislation; benefits and welfare; safeguarding and risk management.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You will need a relevant background that includes experience of housing, homelessness and welfare benefits law and supporting people who are vulnerable and/or have multiple and complex needs. Through this you will have a good working knowledge of safeguarding frameworks. Proficiency using a range of IT tools to carry out your work, including Microsoft Office applications is important too. If you have experience of using case managements systems this is an advantage, but not essential. The role will need you to visit clients in their homes so you will need a valid driving licence and be willing to use your vehicle for work purposes - for which an essential car user allowance will be paid.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
We specialise in emergency homelessness work, intensive support to children and families and people experiencing domestic abuse, and/or multiple disadvantage and have been providing housing advice and support to the people of Sheffield for over 20 years. We take a holistic approach to help people to deal with interrelated issues that can impact their ability to get and keep a home, so they can thrive within the community. These include high intensity support, legal representation, practical DIY assistance and specialist housing, employment training and welfare benefits advice. The clients we help have a range of issues include physical and mental health conditions, drug and alcohol use, income and money management and domestic abuse.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:
- We work together to achieve our shared purpose
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Senior Accessibility Specialist
Reference: APR20257021
Location: Flexible in UK
Salary: £44,315.00 - £47,312.00 Per Annum
Contract: Permanent
Hours: Full Time, 37.5 hours a week – Flexible working pattens to be discussed
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Whilst we have a huge presence and influence in the conservation sector we recognise that our work is not reaching everyone. We need to enable more, and more diverse people to engage with and act for nature.
Recognising that people are at the heart of delivering our ambitions, we have an exciting opportunity for a talented person to join as Senior Accessibility Specialist.
What’s the job about?
Our 2030 strategy commits the RSPB to becoming more relevant to the communities and supporters we work with by involving a more diverse range of people. Recognising that people are at the heart of delivering our ambitions, we have an exciting opportunity for a talented person to join as Senior Accessibility Specialist. Reporting to the Head of EDI, and as part of the EDI leadership team, you’ll hold close relationships with a wide range of stakeholders across the organisation. You’ll work collaboratively to support the transformation in behaviours and skills needed to make the RSPB a more accessible and equitable place for all.
The role does have flexibility to shape and innovate but will be focused on the continuation and delivery of two main priorities:
- Working with our nature reserve teams to implement accessibility improvements that make our spaces more inclusive for Staff, Volunteers and Visitors
- Working with Communications and Learning and Development teams, internal networks and other stakeholders, to deliver better experiences for our disabled workforce from the point they apply for a role.
Essentials:
- Experienced in delivering strategic accessibility interventions and influencing positive change at all levels of a large and complex organisation and the wider sector
- Personal commitment to making a tangible difference to accessibility with a focus on physical disability, sensory disabilities and neurodiverse people and communities.
- An advocate and practitioner of accessible design and clear communication
- Background and confidence in working with people with lived experience of access barriers and providing support and advice to organisations around accessibility.
- Comfortable to proactively challenge internal policy, practices and communications to better include marginalised groups.
- Expertise on accessible communications, with experience working to improve standards of internal communications and co-designing engaging content for external communication
- Excellent interpersonal and influencing skills to role model and drive behaviour change across all areas of accessibility
- In depth knowledge of accessibility standards and best practise within the UK. Including: WCAG, social model of disability, universal design principles, access to work, reasonable adjustments and working application of the Equality Act 2010
- Significant experience of designing and delivering resources and training around accessibility in a range of formats to meet learner needs
- Strong internal and external stakeholder management skills, ability to recognise a build key relationships and influence at a sector level
- Sound understanding of intersectionality of disability and other protected characteristics and a good generalist EDI knowledge to inform specialist advice and guidance
- Strong and effective communication skills, with ability to influence leaders and mobilise other teams to act
- Strong written communication and digital presentations skills to communicate accessibility and disability inclusion to a wide range of audiences
- Analytical evaluation to inform and report on areas of focus and impact
- Awareness of project and process management to enable work to be planned and delivered to a high quality, on time and within resource capacity
Desirable:
- Experience or interest in accessibility in the Conservation section, nature or climate emergency
- Understanding of the intersectional context of race and gender equity within accessibility
- Practical experience supporting accessibility changes at visitor attractions
- Experience working in the Voluntary sector or in volunteering
- Experience of movement building or membership organisations
Additional Information
This role is available full time and permanently for 37.5 hours a week, but we welcome applications for those looking for different working patterns and are happy to discuss further with interested candidates.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
Closing date: 23:59, Wednesday 21st May 2025
Interviews will take place around the 18th and 19th of June.
Please note: We reserve the right to close this advert at any time.
Open briefings
If this sounds like the role for you and you'd like more information on what the day-to-day responsibilities are, or a chance to ask questions, please get un touch with EDI at RSPB to enquire about one of our open briefings.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Registered Charity
More than 1000
The RSPB brings people together – people like you – to protect the things that matter to us all.
Thank you!
Job Title: People & Recruitment Officer
Contract: Fixed Term 12 months
Salary: £28,100 Per Annum
Hours: Full time (36 hours per week)
Reporting To: Senior People Officer
Manages: N/a
Location: Remote (Occasional travel to the Leicester Head Office and other UK locations as necessary)
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
The People & Recruitment Officer will be responsible for overseeing the day-to-day People activities, including being the first point of contact for queries and advice. You will also lead on recruitment throughout the organisation, ensuring that the organisation has the right people in the right roles to drive its success and growth. The officer will collaborate closely with hiring managers and other members of the People team to develop effective recruitment strategies, foster a positive candidate experience, and contribute to the overall employee lifecycle management.
We are a flexible and family-friendly employer with genuine commitment to building equity, diversity and inclusion. If there are any ways we can make this opportunity more accessible for you to apply or to be successful, please do reach out for a conversation.
If this sounds like your type of challenge we’d love to receive your application.
Closing date for applications is Thursday 15th May, 4pm.
Interviews will take place virtually on the 29th and 30th May 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.
Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.
No agencies please.
Thank you!
We are looking to welcome an approachable, enthusiastic, and knowledgeable Community-based Dementia Adviser who will focus on supporting people affected by Dementia across the Birmingham & Solihull area.
Your role will include:
- Supporting people to access vital services.
- Improving people’s sense of well-being, enabling them to have more control over their lives.
- Assisting with the identification of needs and providing information and access to relevant services
- Promoting our amazing service and building relationships with a range of health and social care professionals
Interviews will be held on the 28th May.
You will have:
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
- A solid and compassionate understanding of the needs of people affected by dementia.
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially.
- Great communication skills, adapting your approach to ensure understanding at all levels.
- Effective networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure.
- Good IT skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across the Birmingham & Solihull area independently when required.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Thank you!
We are recruiting for a IGVA to join our team in Barking & Dagenham; the scope on this job involves….
Job Title: IGVA
Location: Barking & Dagenham
Salary: £28,857.12 per annum
Contract type: Full-time, Fixed term (until 3 March 2026)
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Duty Worker to provide high quality practical and emotional support to survivors of domestic violence and their children seeking support from the community advocacy support service.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 21 May 2025
Interview date: 28 May 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Thank you!
Job Title: Customer Service Advisor (Income)
Hours: 35 hours (Full Time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £30,425 Per Annum, or if you are CIH qualified Salary: £31,175 Per Annum
Contract: Permanent
Are you ready to grow your career in a dynamic, fast-paced environment? At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Customer Service Advisor in the Income Team. This is an exciting opportunity to be part of a thriving organisation, where you will be at the heart of delivering outstanding service and making a real difference in the lives of our residents.
Ideally you may have a background in income, understanding the importance of supporting our resident so sustain their tenancy.
We are looking for someone who has a passion for delivering excellent customer service, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.
About You
You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders, and staff. You will act as the first point of contact for our customers, providing exceptional support and guidance, manage queries and requests efficiently, ensuring all issues are resolved with professionalism and care. You will work closely with our housing teams to ensure our services are delivered to the highest standards.
This role will play a key role in enhancing our customer journey, offering creative solutions, and driving continuous improvement.
If you are a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do submit an application.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00am on Tuesday 13 May 2025
Interview: To be confirmed
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Interested?
Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
Please apply with your CV and a covering letter telling us: -
(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Advocacy and Mobility Services Manager
Reporting To: Executive Director of Services
Salary: £46,335 pro rata
Hours: 21 or 28 hours per week
Location: Hybrid with one day in the office in Kings Cross N1 9LG
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of Job
AFK is a national charity helping young disabled people develop their independence and find employment. Our vision is a world where all people living with a disability get to lead the life they choose. As part of this we provide bespoke employment skills training and organise work placements across North London.
At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25. The Advocacy and Mobility Services Manager leads this service.
Overall Job Purpose
To develop and manage AFK’s Mobility Service including overseeing the progress of funding applications for mobility equipment, managing the waiting list and ensuring a quality service to our beneficiaries. The Advocacy and Mobility Services Manager will be responsible for providing advocacy support, enabling applicants to secure equipment from statutory services, where appropriate. They will also manage the maintenance and reallocation of AFK-owned powerchairs.
Working Conditions
The post is 21 or 28 hours a week, normally between 9am and 5pm. (We are Hybrid working organisation with 1 core day in the office and 2-3 days working from home, with core hours between 10am and 4pm).
The post holder may be expected to work some evenings and weekends as required by the job.
AFK operates a No Smoking policy.
Working Relationships
Line Manager to the Fundraising and Mobility Officer
Close working relationships with mobility equipment suppliers
On a day-to-day basis there will be regular contact with beneficiaries and their families, mobility equipment suppliers and health professionals, as well as Service Delivery and Fundraising Managers.
On-going contact with grant giving organisations and associated bodies.
Principal Responsibilities
1. To develop policies to support the direction of AFK’s Mobility Services, in relation to criteria for funding equipment, guidance on managing the waiting lists and the provision of loaned/ beneficiary owned equipment etc.
2. To identify applicants for mobility funding who could access statutory funds. To provide advocacy support to those families including submitting formal letters of complaint to NHS Trusts and/or taking legal advice. To monitor savings to the Mobility budget, as a direct result of advocacy intervention.
3. To ensure the mobility equipment budget is spent appropriately by developing and implementing funding criteria, negotiating competitive rates with suppliers, encouraging families to consider a range of options for high end equipment and ensuring statutory services support funding where appropriate.
4. To line manage the Fundraising and Mobility Officer to enable her/him to progress applications for mobility grants, from initial enquiry to order and delivery of equipment.
5. To provide AFK’s Fundraising and Communications teams with data and feedback from families and to identify potential case studies.
6. To support selected applicants with individual fundraising, including applying to Trusts and charities and writing to businesses.
7. To monitor the funds raised by AFK’s individual fundraising activity.
8. To keep abreast of changes in the field for example: developments among competitors and pricing in the market; progress of the NHS England wheelchair campaign; and changes to Clinical Commissioning Groups’ criteria.
9. To provide families with information to enable them to make a decision about whether to apply for funding.
10. To liaise with other grant giving charities to keep up-to-date with changes in the field and to ensure part funding is provided effectively.
11. To ensure AFK’s equipment grant application form is clear and up-to-date and that the process is managed in a timely and efficient way.
12. To oversee the development and maintenance of systems for recording the grant application process.
13. To manage the maintenance and repair of loaned powerchairs, developing procedures for reallocating chairs and/or passing ownership on to beneficiaries.
14. To supervise the Fundraising and Mobility Officer to develop systems for monitoring and reporting on maintenance expenditure.
15. To undertake other relevant responsibilities as required by the Executive Director of Services.
First Interviews: Friday 23rd May (also Thursday 22nd May, if necessary) online
Second Interviews: Tuesday 3rd June in person
Please see Job Pack for Person Specification and further details
Registered Charity
21 - 50
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
The client requests no contact from agencies or media sales.
Thank you!
Are you motivated by empowering and assisting others? Could you help us achieve our goal of helping everyone find a way forward, whatever problem they face?
North Yorkshire Citizens Advice & Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to their community. The role is office based only – this can be in any one of the following North Yorkshire offices: Northallerton, Scarborough or Selby.
As an Advice Trainee you will learn about all aspects of our service and develop skills to deliver high quality advice on debt, welfare rights, employment, housing, family and other legal issues. This will be delivered mainly via telephone but also via email and face to face.
The successful applicant will have a positive attitude and desire to learn, excellent IT skills, and strong communication skills. You will need to have the ability to work on your own initiative and as part of a team.
This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Advice experience is not essential and full training will be provided. Trainees usually become proficient in their roles within 12-18 months.
*We reserve the right to close this vacancy early, so please submit your application as soon as possible.
Thank you!
Are you able to build excellent relationships with supporters? Are you keen to get stuck in and support the team? Can you adapt your communications to a wide range of audiences?
Then we might have the perfect job for you!
Supporter Engagement Assistant
Covering: Bath and North East Somerset/North Somerset
Based: Bristol office base: BS3 2JH)
Terms: Full-time (35hrs per week - part-time working considered)
Salary: £23,157.98 (FTE)
At Great Western Air Ambulance Charity, we’re looking for a new Supporter Engagement Assistant to serve B&NES and North Somerset. This job involves being the first point of contact for supporters and working as part of the Supporter Engagement Team to build excellent relationships across the area we serve. It requires a lot of passion - for our cause, for the people we help and most importantly for the people who help us save lives.
We’re looking for someone who is dedicated to doing their best; a person who can work independently but can collaborate within and beyond their team; someone who is compassionate for our supporters and everyone involved in the charity; and someone who is curious about exploring new approaches and keen to learn and develop.
Whilst having some experience of working with a charity would be beneficial, it is not essential. We are looking for someone who would like to build a career in the charity sector and become a long-term member of our team. We are keen to support professional development, so you may be a career changer or fancy a new challenge - the most important thing is your ability to build relationships and work as part of a team.
GWAAC is a great cause to fundraise for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team – at GWAAC we know that we are contributing to saving local lives every week.
GWAAC is actively committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.
Closing date: 9am on Tuesday 20th May.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Thank you!
Community Rail Development Officer
At Oxfordshire Community Rail Partnership (OxCRP), we're looking for a friendly and dynamic Community Rail Development Officer to join our team. This vital role will focus on empowering Oxfordshire communities through our travel confidence programs, connecting people with rail and sustainable travel whilst improving access to opportunities across the region.
This role offers an exciting opportunity to join a growing organisation and help empower better connectivity and travel confidence, with the scope to develop the role using your own insight and input.
Position: Community Rail Development Officer
Location: Outreach across Oxfordshire, with some office and home-based working. Our office is in Gloucester
Hours: Part-time (25 hours/week, 0.67 FTE)
Salary: £24,450 - £28,750 per annum, pro rata
Contract: Fixed Term Contract July 25 – July 26
Closing Date: 9am on Monday the 26th May
Interview Dates: 28th / 29th May
Intended Start Date: 1st July 2025
The Role
This role offers an exciting opportunity to join our team at Oxfordshire Community Rail Partnership (OxCRP) and make a meaningful difference to communities across Oxfordshire. You'll deliver our travel confidence programs, connecting people with rail and sustainable travel whilst improving access to opportunities across the region.
Key responsibilities include:
· Delivering supported rail trips for diverse community groups, focusing on those facing barriers to public transport
· Strengthening our relationships with station adoption groups and community organisations across Oxfordshire
· Working with young people and diverse communities to understand their transport needs and barriers
· Implementing outreach activities that build travel confidence among underrepresented groups
· Organising and facilitating engaging community events that promote sustainable travel
· Delivering initiatives that connect rail with active travel opportunities
· Representing OxCRP at community events and stakeholder meetings
About You
This role is ideal for a self-starter who's people-focused, enthusiastic about public transport, and passionate about building inclusive, grass-roots initiatives that promote equity, community wellbeing, and environmental sustainability.
We're looking for someone who is:
· Passionate about sustainable transport and community engagement
· Experienced in working with diverse communities
· A confident user and advocate of public transport
· A creative self-starter who thrives in a dynamic environment
· Committed to making transport more accessible and inclusive for all
Join us in making a real difference throughtravel confidence. If you're passionate about accessibility, community engagement, and sustainable transport then apply today!
To apply, please submit your CV and a cover letter explaining how your skills match the criteria and why you're interested in this role.
To ensure our application process is accessible to all, we accept supporting statements in written format, short film format, or voice recordings. All applications will be considered equally. Whatever your method, please ensure that you demonstrate your skills, experience, and suitability – and why you want the job.
About the organisation
This Community Interest Company is part of the growing grassroots Community Rail movement across Britain, dedicated to improving access to sustainable travel, with a particular focus on engaging underrepresented groups. With a holistic approach that extends beyond railways and stations that emphasises health, wellbeing, and community connectivity through rail.
Benefits include:
· Flexible working
· Hybrid working
· Pension scheme
· Employee rewards
· Employee assistance programme
· Career opportunities
· Programme based travel expenses covered
· A warm and friendly team environment
Equal Opportunities
The organisation is committed to creating a diverse and fair workplace. No formal qualification is necessary if you can demonstrate relevant skills, experience, and drive. We welcome applications from people of all backgrounds, identities, and abilities.
You may also have experience in areas such as Community, Community Outreach, Community Travel, Community Rail, Inclusion, Inclusion Community, Community Officer, Community Outreach Officer, Community Travel Officer, Community Rail Officer, Inclusion Officer, Inclusion Community Officer, Community Development and Outreach, Community Development Travel, Community Rai Development, Inclusion Development, Inclusion Community Development.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
