Advocacy Jobs

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Warwickshire and Coventry on a fixed term contract until March 2025. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Warwickshire and Coventry. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata for part time employees
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; midnight on 2nd June, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy Qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training.  VoiceAbility will fund this training.

The Ocean Conservation Trust is a charity with a mission of ‘Connecting us with our Ocean’.

We are committed to conserving the marine environment and inspiring others to do the same. The Discovery and Learning Team at the Ocean Conservation Trust are looking to recruit new members to join our team of Ocean Discovery Rangers at Levels 1, 2 and 3.

As an Ocean Discovery Ranger you will interact with the public and communities both at our hub the National Marine Aquarium and through our many ocean discovery activities and events. Your main aim will be to contribute to our behaviour change programme promoting ocean conservation action though fun and engaging experiences. Some evening shifts will be required to run our public engagement evenings.

The essential criteria below applies to all Ocean Discovery Rangers at all 3 levels of responsibilities. Additional criteria for the Level 2 and 3 roles is separated and set out below. Strong applicants who meet the essential criteria and additional criteria for Levels 2 and 3 will be invited for interview.

ESSENTIAL

• Interest and enthusiasm for/knowledge of marine wildlife and conservation.

• Excellent communication and interpersonal skills.

• Ability to work as part of a team.

• Excellent organisation and time management skills.

• Able to demonstrate flexibility in work pattern.

• Experience working with children, young people and/or adults in an informal or formal educational setting.

DESIRABLE

• Relevant background (marine biology, conservation, environment, education).

• Experience of environmental education sessions and activities.

• Full driver’s license

LEVEL 1 ROLE – Ocean Discovery Ranger - Entry level

You will be required to work 24 hours across seven days, usually rota’d at approx  6 hour shifts. The rate of pay is £11.44 per hour.

LEVEL 2 ROLE  - Ocean Discovery Ranger

As a Level 2 Ranger there will be the extra responsibly of assisting with either:

· Ocean Squad programme of activities, planning and delivering the programme to meet its 5 year goals.

· Snorkelling programme of activities, planning and delivering the programme to meet its 5 year goals

You will be required to work 26 hours across seven days, usually rota’d at approx 6 hour shifts. The rate of pay is £12.00 per hour.

LEVEL 3 ROLE  - Ocean Discovery Ranger - Volunteer Officer

As a Level 3 Ocean Discovery Ranger, you will be lead on the coordination of the Ocean engagement volunteer programme, including recruitment, induction and training of our volunteers. Volunteers within the team support the programme by increasing engagement throughout the building through busking, games, 1:1 conversation, mini talks, greeting people as they start their journey. All these activities contribute to visitor satisfaction, return visits, increased engagement numbers, increase in GLO scores. In addition to this, volunteers boost OCT ambassador numbers and increase engagement with our advocacy programme such as the #thinkOcean Challenge, membership, driving donations and newsletter sign ups.

There is a need to expand the volunteer programme, to continue driving the work of the OCT. To expand successfully, more time needs to be focused on recruitment, training and retaining volunteers. Retention is particularly important as it allows us to maintain a high standard of delivery within the programme. There is also a desire to diversify our volunteer programme which will take considerable time investment to connect with local communities and explore different recruitment avenues.

ESSENTIAL

• Relevant background (marine biology, conservation, environment, education).

• Experience supporting volunteer based activities and/or leading a group of people.

You will be required to work 30 hours across seven days. The rate of pay is £12.43 per hour.  

To apply: Please select 'Apply' this will take you to our website which will give you specific instructions on how to apply for each role, interview dates, job descriptions and person specifications.

Closing Date for all applications: 9am on Monday 3rd June 2024.

In line with current legislation all applicants must be eligible to live and work in the UK.  As part of the recruitment process you will be asked to provide documented evidence of eligibility in the form of a passport or birth certificate. 

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit.  All applications will be judged solely on merit; however, we particularly welcome applications from groups currently under represented in the workforce.

Only candidates invited for interview will be contacted.

Are you passionate about empowering and supporting carers?

This is an exciting opportunity to work for a Queen’s Award winning charity supporting unpaid carers in the London borough of Redbridge.  You will give advice and information to carers and work closely with them to develop person centred support plans.  You will work within a Community Support Team to deliver peer support groups, wellbeing activities, advice surgeries, outreach and events across the borough.

If you have experience of 1-1 support work and of providing advice and information, particularly around welfare benefits, this could be the perfect role for you.  We are looking for someone with an understanding of carers issues and experience of working with people from diverse communities.  This is a varied and demanding role requiring good communication and time management skills and a common sense approach to helping others.  Your skills and experience will make a positive difference to the lives of carers and their families.

This is a part time 21 hour per week post mainly based in Ilford with some community outreach and home working.

Please read the Job Description/Person Specification before completing the application.

Failure to address the requirements of the Person Specification may result in applications not being shortlisted.

Do you have experience of outbound calling in a call centre environment? Do you thrive on connecting with people and making a difference?

Look no further! Join our team as a fundraising call centre agent and contribute to world free from the fear of heart and circulatory diseases. A world without heartbreak.

About the role

As a valued member of our Customer Engagement team, your role will be pivotal in driving our support and fundraising efforts through outbound calling. Your mission is to connect with our British Heart Foundation (BHF) supporters, who are the lifeblood of our organisation.

Here’s how you’ll make a difference:

• Supporter Engagement Specialist: Connecting with our BHF supporters through outbound calls. 
• Fundraising Event Advocate: Promoting major fundraising events like the London Marathon and the London to Brighton Bike Ride. 
• Customer Experience Ambassador: Enhancing satisfaction and relationships through social media and stewardship activities. 

We are looking to start someone in the this role on 24th July 2024.

About you

• Outbound Calling Experience: You’ve honed your skills in a call centre environment, where you’ve built strong relationships over the phone. You can use your experience in this environment to enhance our customer experience and drive fundraising revenue.
• Exceptional Communication Skills: Your written and spoken English is impeccable. You’ve previously experience engaging with customers via social media.
• Tech Proficiency: Your computer literacy is top-notch, you have experience with Microsoft Office, CRM systems, and data entry.
• Outstanding Customer Service: World-class customer service is your mantra. Your empathy and enthusiasm radiate, and your skills enable you to facilitate informative and engaging customer interactions.
• Attention to Detail: You’re meticulous. Whether it’s accurately recording data or ensuring smooth operations, your administrative skills shine through.

Working arrangements

Working hours are between 09:00am – 07:00pm, subject to business needs. Normal working hours are 09:00am to 05:00pm - Monday to Friday, with flexibility to work 11:00am - 07:00pm during peak event season. 

This is a blended role, where your work will be dual located between your home and our Birmingham office (B37 7YE).

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.   At the moment, the team typically go into the office once a week on a Wednesday. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.   

What can we offer you?
 
Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. We have a strong culture of internal progression and will actively support you to develop your career within the Customer Services team and the wider organisation. 
 
Our generous staff benefits include: 
• 30 days annual leave plus bank holidays 
• Private medical insurance 
• Dental health cover 
• Contribution towards gym membership 
• Pension with employer contribution up to 10% 
• Life assurance 

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

What is the interview process?  
 
We are planning first stage interviews to be a telephone interview Q&A and role play. The second interview will be an assessment centre at Birmingham Office (B37 7YE).

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Hospital Mental Health Outreach Worker – Serious Violence (Bounce Back)
Reference Number: 209
Reports to: Bounce Back Team Leader
Contract: Permanent
Hours: 37.5 hours per week (Full Time, Monday – Friday)
Salary: £25,000 - £26,00 per annum depending on skills and experience inclusive of Outer London Weighting (OLW) per annum
Based: Letchworth Wellbeing Centre + Lister Hospital Outreach

We have a vacancy for a Hospital Mental Health Outreach Worker to join our team. This is a full-time position.

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in hospitals across Hertfordshire.

We have two existing arms of the project – one based at Kingfisher Court and Albany Lodge facilitating discharge to the community from inpatient settings, and the other based at Watford General Hospital & Lister Hospital supporting those who have attended A&E in mental health crisis and have a dual diagnosis.

This is a new arm of the project focused on serious violence, with one worker based at Watford General Hospital and one worker based at Lister Hospital working in A&E departments and wards facilitating discharge for people aged 16 - 25 who have been admitted to hospital due to being a victim of serious violence.

About the Role:

The aims of the Bounce Back service are: to provide up to 16 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patients homes once discharged. We will facilitate a smooth and timely hospital discharge and focus on re-integration back into the local community.

The Bounce Back Worker will work with the HMN Community Outreach Teams and the hospital staff to ensure patients are offered advice, information, and holistic support. The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes.

The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.

Key Responsibilities

• Provide practical and emotional support to encourage patients to develop their independence within their local community.
• Facilitate a smooth discharge from hospital back to the community.
• Have a solid understanding on the impact of serious violence on an individual’s mental health.
• Have a working knowledge on the areas of serious violence including knife crime, cuckooing and county lines.
• Monitor outcomes and evaluate the service.
• Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
• Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date: Closing date for receipt of applications is Monday 3rd June at 5pm.
Interview date: Interviews will be held on a rolling basis at the Letchworth Wellbeing Centre.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Hours: 37 hours 

Location:The post holder will work primarily from Whitehawk and/ Hollingdean Food banks, as well as CABH offices in Hove.

Contract: Fixed term until September 2025 with possibility of extension

Application deadline: 5th June 2024 at 9am

Expected interview date: 12th June 2024 

Job outline:

Citizens Advice Brighton & Hove is seeking a dedicated adviser to establish and deliver our outreach project with Trussell Trust Partners Whitehawk and Hollingdean food banks.  The postholder will be primarily based within the two food banks providing drop in services and one-to-one one-to-one appointments for advice on income maximisation. They will need to deliver services in line with funder requirements, maintain our high quality of advice and make sure clients get the best advice and outcomes available.

We are looking for an experienced benefits adviser with a commitment to tackling food poverty. The ideal candidate will also be trained to deliver full debt casework to FCA standards. We will provide training to fully equip the adviser to deliver high quality advice and casework, as well as an ongoing focus on continual professional development.

For more details about this rewarding opportunity and how to apply, please read the full job information pack, application form and guidance notes on our website via the apply button.

Appointment to this role will be subject to successful references and a  basic DBS check. 

WE ARE LOOKING FOR AN INTERVENTIONS AND WOMEN’S CENTRE COORDINATOR TO WORK WITH OUR MINERVA TEAM ON THE DELIVERY OF A NEW SERVICE ACROSS KENT

Salary:               £22,000 - £24,000 (pro- rata)

Location:             Canterbury (Kent)

Hours:                  21 Hours per week

Contract:             Until March 2025

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.   We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.  

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies. 

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

The project:

We are in the process of expanding our service beyond our London footprint to Bedfordshire, Essex, Hampshire, Hertfordshire and Kent, along with Thames Valley, providing one-to-one advocacy and specialist work including workshops and group activities delivered by Advance in partnership with voluntary organisations.

This role plays a critical part in coordinating the group offering for women accessing our services, as well as providing administration support across the region.

In short you will:

•    Be the first point of contact for clients coming to the Women’s Centre; offering a warm welcome and trauma informed approach. 

•    Hold responsibility for the Minerva telephone number and email account in your region. 

•    Assist in researching additional resources and events for service users; both within the Centre and across the region. 

•    Contribute to creating and lead on updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria.  

•    Assist the Service Manager in managing the smooth running of the Women’s Centre in your region, including managing the group workshops timetable, arranging meetings and booking external venues for client groups or training events.

•    Manage administration for the Kent Minerva team

•    Assist the Service Manager with the quality assurance and collation of data and information as required, including for funder reports.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Wednesday 5 June 2024@ 23:59
• Interviews are taking place on a rolling basis 

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

 **************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing. 

GMHAN Lived Experience Coordinator 

Do you have a personal understanding of how lived experience of homelessness can impact individuals? And a passion to help people share their experiences of homelessness so that we can come together and improve the system?

Then join the Greater Manchester Homelessness Action Network as our new Lived Experience Coordinator.

We are looking for someone who:

• Has personally experienced homelessness or housing problems.
• Is good at talking to people and knowing how to communicate in different situations.
• Is willing and able to listen and help others share their stories and opinions.
• Is committed to working together with others to change things for the better.
• Can build good relationships with different people and groups.
• Can work both on your own and as part of a team.

Interested? Visit our website to download the information pack and find out more.

To apply, you’ll need to send us a CV and cover letter (either in written or video form) by 12 noon on Thursday 6th June 2024.

If you have any questions or need any help with your application, we’re running two drop-in support sessions:

Thursday 23rd May 3.30pm – 5.30pm

Online: visit our website for Zoom details 

Wednesday 29th May, 2pm – 4pm

In Person at Methodist Central Hall (Oldham Street, Manchester M1 1JQ)

If you need any other support with your application, or have any questions about applying, then please get in touch. 

Deadline for applications: 12 noon on Thursday 6th June 2024

Interviews: Tuesday 11th June 2024

Your own experience of managing mental health problems and recovery means that you’re good at engaging with, and supporting, others who are experiencing similar difficulties. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Peer Support Worker.

Opening in April 2021, Crawley Crisis Café is a partnership between Richmond Fellowship and Sussex Partnership NHS Foundation Trust (SPFT). The café will provide support for individuals experiencing a mental health crisis and will be open Monday to Friday 5pm – 11pm and Saturday and Sunday 3pm to 11pm. As Peer Support Coordinator your challenge will be to recruit and induct, with the Service Manager, the volunteers.

The volunteers will work alongside Recovery Support Workers and the Community Psychiatric Nurse to ensure positive outcomes for individuals that have come to the crisis café for support. And, when it comes to contributing to the development of organisational policies and procedures or attending networking events and community meetings to promote the service, recruiting volunteers and compiling a monthly rota for the volunteers again, we’ll rely on you.

To succeed, you’ll need a good understanding of the recovery and personalisation agenda and the principles and practice on which mental health services are run. You must be able to, liaise and work collaboratively with a team of colleagues. You will be well-organised and self-motivated; good problem-solving and decision-making skills are essential, as is an innate ability to cope with personal stress.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a fixed term role that will end on 29 May 2025.

This is a part time post at 18 hours per week and whilst it is expected that a large proportion of the hours would be between the café’s operating hours, there may be times when the post holder will be required to attend meetings or presentations outside of the operating hours.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

The closing date for applications is 7 June 2024, however we reserve the right to close this vacancy earlier than the advertised date if a sufficient applications are received prior.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

School & Corporate Engagement Coordinator

This vital role involves outreach to schools’ corporates and other entities to incorporate our transformative workshops into their educational or training programmes.

The ideal candidate will have a strong background in sales and/or educational programme development, combined with a passion for social change and the ability to effectively communicate the importance of these issues. 

This position requires a proactive approach to building relationships, a strategic mindset for developing new business opportunities, and a deep commitment to making a lasting impact in communities through education and awareness.

Key skills include strategic planning, relationship building, and negotiation, combined with a passionate commitment to social change. Experience in managing complex sales cycles and a track record of successful stakeholder engagement are also essential. If you are a driven individual looking to contribute to meaningful change through educational initiatives, we invite you to apply and join our mission. Excellent excel, word and PowerPoint skills.

Understanding of EDI is essential as the charity works within diverse communities.

Job Title             North East Community Engagement Officer

Hours                   35 hours per week, term time only, permanent

(Some elements of this role will likely require out of hours working) 

Reports to           Head of Membership

Remuneration£21,000 Salary + £2,557 holiday pay + £234 Tax Free WFH Allowance (FTE equivalent £28,000)

Background                                                             

Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.

During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.

At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.

Main purpose and scope of Role

This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:

PTA Programme

• Growing our network of PTAs.
• Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
• Organising gatherings of PTAs to enhance the PTA community.
• Providing training and awareness sessions for PTAs.
• Providing community support to PTAs during peak activity periods online or by phone.
• Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
• Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available. 

Parent Programme

• Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
• Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
• Organising events for parents as part of our Parent Programme.
• Building relationships with regional stakeholders to support Parent Programme activities.

Other Programmes/Services

• Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
• Identifying and engaging with local and regional partners for our range of programmes.
• Feeding into programme design.

Wider Stakeholder Engagement:

• Attending appropriate conferences and educational meetings across the region. 
• Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
• Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
• Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.

Organisational Effectiveness: 

• Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
• Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
• Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.

General

• To keep abreast of relevant educational policy and legislation affecting our key audiences.
• To be flexible within the broad remit of the post.
• To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
• To be self-servicing.
• To attend and participate in our performance, development, and training programmes.
• To abide by organisational policies, codes of conduct and practices.
• To be responsible for the health, safety, welfare of self, and other colleagues.
• Participating in and, as necessary, assisting with our national events and conferences.
• Supporting activities in other regions where a regional colleague is unappointed or unavailable.

Diversity at our core

Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.

The Application Process

Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools. 

We will be interviewing on a rolling basis, so please apply as soon as possible.

Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.

If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.

You have great administrative and data entry skills, a flexible approach and lots enthusiasm. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius Drug and Alcohol Team in Northampton as an Administration and Data Worker.

Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we’re looking for someone like you to join our team in Aylesbury who support service users facing drug and / or alcohol related issues. You will provide the vital administrative, data entry and reporting and reception support the service needs to run smoothly. This is a substance misuse service that works with adults aged 18+ and is run in partnership with Inclusion (MPFT NHS Trust), Aquarius, Connections Support and Build on Belief.

As well as GCSE English and Maths at Grade C or above (or equivalent), you have experience of data entry, manipulation and reporting. We’ll also be looking for a background in an admin role where you dealt with people from a wide range of backgrounds, both over the phone and face-to-face. There is a requirement in the role to generate, print and record prescriptions. Familiar with all aspects of electronic communication such as email, diaries and the intranet, you have a good knowledge of Microsoft Office applications and Windows files and folders too. What’s more, you have lots of initiative, are great at multi-tasking, work well within a team and under direction from others.

We have 2 permanent full-time roles requiring the post-holders to work 37 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.

Our family support workers will work as an integral part of our team supporting children, young people and families as they prepare for, or following a bereavement.

The work involves directly supporting beneficiaires through their journey's of loss and grief, as well as ensuring they are signposted and have access to support which impacts on ther ability to improve emtional well-being. It's not as sad as it might seem. We also spend a lot of time building positive memories and there can be a lot of laughter too.

Full training and on-going support will be offered to the right candidate where the right attitude and aptitude is as important as youe experience and qualifications. Whether a role to work around other commitments, or a step into a career within the bereavement sector, working within a charity; or to develop skills for work within Health and social care, our family suport workers will certainly enjoy a breadth of work to keep them engaged and with plenty of scope for development.

Are you looking for a new challenge? Do you have at least 6 months’ experience giving advice on a broad range of subjects such as money, benefits and housing? Are you an excellent communicator and willing to take the lead? If so, this could be the perfect opportunity for you! 

North Yorkshire Citizens Advice & Law Centre is an independent charity providing free, confidential and impartial information and advice on a range of issues. We have 8 offices throughout North Yorkshire and help over 25,000 people every year. We are seeking an Advice Session Supervisor who will be responsible for providing support and supervision to staff and volunteers in our Harrogate and Skipton offices, as well as team members working remotely or at outreach settings. The successful candidate will be willing and able to work within and travel between both offices. 

The role involves managing the practicalities of advice sessions and supporting staff and volunteers to ensure we are consistently providing high quality advice. We are seeking someone who works well within a team and who has the ability to adapt the level of support to each individual whilst giving appropriate encouragement and challenging constructively when necessary.

Applications closing date: 10 June 2024 (9.00am)
Reserved interview dates: 13 – 17 June 2024