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Service Manager – Helpline (Mental Health)
£35,802 per annum
Beechcroft Hub, Erdington, Birmingham
Full-Time
Permanent
Hours: 37.5 hours per week (to include some weekends/evenings)
Our client is the leading provider of mental health services in Birmingham and the West Midlands. Their vision is “Better mental health for all”.
We have an exciting opportunity for a Service Manager that is passionate about mental health to lead and manage a mental health Helpline providing advice, information and signposting to people experiencing mental health difficulties, their families, professionals and the wider public.
The Helpline was established in 2020 growing quickly to provide valuable support throughout the pandemic. The helpline now receives over 20,000 calls a year from individuals with a range of support needs across Birmingham and Solihull.
Are you a Service Manager with experience in managing a similar service?
Looking for a role that is varied, challenging and rewarding?
Their ideal candidate will have previous experience in a similar service, an excellent communicator comfortable with liaising with key stakeholders and partners. You will be resilient with the ability to find solutions to problems and think on your feet.
You will have solid experience in leading teams and delivering services.
You will harness your drive and commitment to focus on service quality, improvement and development. Working on a service that strives to be the centre of excellence in the delivery of mental health advice and information provision.
You will be comfortable managing a number of competing priorities, completing them within the timeframe to a high quality.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
The closing date for applications is Friday 10th April 2026
Interviews will take place on Wednesday 22nd April 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a fantastic charity to recruit for an Interim Fundraising Officer (IG and Campaigns) role. This contract opportunity offers a chance to contribute to impactful fundraising initiatives, supporting the organisation’s strategic aims through innovative campaigns and income generation.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £35,000 pro rata
6-month contract
Hybrid working- 2 days a week in office, central London
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Are you looking to add great value to an already successful finance team? Do you have a strong understanding of budgeting & forecasting? Are you looking for a new challenge? If so then read on….
My client is a leading Charity with a turnover of £100m+ seeking an interim FP&A Manager on an 3–6-month temporary basis.
The main responsibilities of the interim FP&A Manager are:
This is a great opportunity for an experienced, FP&A Manager to come in and hit the ground running with an already established finance team, with an opportunity for flexible working.
My client is looking for:
My client can offer flexible working throughout the duration of the contract and an expectation of 2 days a week in the office based in central London and the rest working remotely.
Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a Remote Role however candidates must be based in Scotland.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We’re looking for a Head of Scotland to become a senior ambassador and strategic leader for Mary’s Meals across the nation. As Head of Scotland, you will combine a deep understanding of fundraising in local communities – including the faith landscape, education system, and community networks – with strong strategic leadership. By building trusting, long‑term relationships, you will champion the charity’s vision and inspire people, churches, schools, businesses, and local partners to join us in feeding the next hungry child.
You will lead a small team, foster volunteer leadership, and collaborate with colleagues across MMUK so that national campaigns, storytelling, and supporter journeys land meaningfully within the local context.
You will be a highly visible presence across Scotland, spending considerable time externally to open doors, build alliances, and make confident, values‑led asks. You will guide how Mary’s Meals is seen, understood, and felt in Scotland – shaping our public profile, driving sustained income growth, and building the partnerships and grassroots energy needed to grow our movement.
Key responsibilities include
To apply for the role of Head of Scotland based at Mary’s Meals UK, please follow instructions on Charity Job.
Applicants must hold full right to work in the UK and be based in Scotland.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Friday, 3 April 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an ambitious Partnerships Executive to help drive income by supporting and building profitable, long-term partnerships with individuals and organisations. Working within the Philanthropy and Partnerships team, the role of the Partnerships Executive is to deliver excellent relationship management to maximise income revenues.
To thrive in this position, you’ll need to:
• Manage a portfolio of corporate supporters <£10k ensuring they meet their maximum giving and engagement potential.
• Provide excellent relationship management and customer service support across all key audiences in partnership with the account managers.
• Deliver event support for flagship fundraisers such as our annual Dragon Boat Race, Corporate Sports Day, in-hospital volunteering opportunities and innovative Christmas campaign.
• Create fundraising and marketing materials, in partnership with the marketing and communications team, to drive new supporters and support existing partners. Including leading on a regular external Philanthropy and Partnerships newsletter.
• Provide operational support to the philanthropy and partnerships team, including desk based research and database management and reporting.
• Respond to fundraising queries (email and telephone) promptly and efficiently.
• Manage the philanthropy and partnerships teams’ presence on social media, including creating content which helps to promote impact, the charity and supporters.
• Support the team to deliver remarkable stewardship of all donors, including the management of our banking and thanking process and helping to create bespoke impact reports and materials.
• Ensure accurate and up-to-date records of activities and communications are captured on our CRM database (Salesforce) along with regular reporting.
• Provide general administrative support to the philanthropy and partnerships team as and when required.
• Build and maintain records of recognition milestones for supporters providing monthly reports to wider team for stewardship activity.
What we offer:
Flexible and hybrid working to support work-life balance
Generous annual leave entitlement with additional leave for long service
Enhanced sick pay
Enhanced Maternity Pay
Employee Assistance Program and Lifestyle Savings
Free flu jabs
Cycle to work scheme
Charity events throughout the year
Employer enhanced auto-enrolment pension scheme with 8% employer contribution
Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
We will be interviewing for this role on Thursday 16th April at our Charity Office based in Birmingham City Centre.
Making A Difference

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a brilliant Fundraising Manager to devise and deliver strategies to raise money, including for Global’s annual Make Some Noise Appeal. This exciting, project-led role spans mass-participation initiatives, high-profile presenter challenges, events, delivering partnership content, innovation – and lots more. You will be working across some of the UK’s best-loved radio and media brands, including Heart, Capital, Smooth, Classic FM, LBC and Radio X.
A strong background in events, content creation or project management is essential. You do not necessarily need to have prior charity experience.
As a Fundraising Manager, you will:
Lead fundraising projects and events across Global’s and Make Some Noise’s platforms, creating compelling, income-generating content.
Account manage stakeholders at Global and externally through their fundraising plans.
Be equally at home coming up with creative ideas and using mass data to spot patterns and look for opportunities.
Key Responsibilities
Project Leadership (60%):
Manage key relationships with stakeholders e.g. radio programming leadership.
Develop a range of fundraising campaigns, ensuring seamless execution and strong ROI.
Lead the delivery of fundraising projects across radio and other platforms through clear communication, strong collaboration and excellent stakeholder management.
Innovate new fundraising methods aligned with Global’s platforms and charity objectives.
Work with our partnerships and marketing teams to develop and implement community and corporate fundraising content across Global’s and Make Some Noise’s platforms
Operational Management (40%):
Ensure compliance with guidelines and best practices in all money-raising initiatives.
Set up fundraising mechanisms and input data as needed to support campaigns
Recruit and line manage staff as needed during peak periods.
What You’ll Love About This Role
Think Big: Work with some of the UK’s biggest media brands and famous presenters.
Own It: Take responsibility for creating exceptional campaigns that raise money and make an impact in communities across the UK.
Keep It Simple: Streamlining processes for efficiency and effectiveness in fundraising operations.
Better Together: Collaborate with a passionate, knowledgeable, and supportive team.
What Success Looks Like
In your first few months, you’ll have:
Understood the status of current fundraising activities and built strong stakeholder relationships.
Developed project delivery strategies and proposed innovative approaches.
Analysed fundraising systems and implemented improvements to enhance efficiency.
Monitored income, updated budget forecasts, and delivered insight-driven recommendations.
Represented Make Some Noise through meeting supported charities.
What You’ll Need
Project Management Expertise: At least three years’ experience managing projects in a charity, media, or events context.
Data Insight: Strong working knowledge of Excel or similar and a track record of using data for actionable insights.
Creativity & Innovation: A knack for developing unique fundraising ideas backed by robust processes.
Leadership Skills: Proven experience as a strong manager, inspiring and supporting team members.
Agility & Organisation: Ability to meet demanding deadlines and adapt plans to changing circumstances.
Multi-Platform Experience: Comfortable collaborating across audio, digital, social, and video platforms.
Passion for Radio: A deep understanding of editorial values and enthusiasm for the medium.
Resilience & Positivity: An ability to come up with solutions and think quickly to take advantage of opportunities.
Budgeting, Reporting & Compliance Savvy: You will know how to draw up a budget for events, assess ROI, report progress and ensure that Ts&Cs and rules are followed.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking 2 x confident, organised, Team Leaders to lead our Witness Service Referral and Information Centre (RIC), the first point of contact for witnesses and professionals within the criminal justice system (CJS). You will play a pivotal role in ensuring that victims and witnesses receive high-quality, timely, and compassionate contact at their entry into the witness journey.
We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead Triage and Early Intervention Officers, contacting and providing information to clients and working closely with the Witness Care Unit (WCU) to ensure our Witness Service meets initial contractual and quality standards.
There are 2 roles that are full-time working 37.5 hours per week and are both home-based with occasional travel.
If you're motivated by service excellence, partnership working, and empowering people to perform at their best, we would love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
About the Role
As the Team Leader - Witness Service (RIC),
You will:
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
Additional Information
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Help secure the future of a 120-year-old youth charity At The Shewsy, we support over 100 children and young people every day in one of the most deprived communities in the UK. Founded in 1903, we provide meals, mentoring, and a safe space, but more importantly, we build relationships that change lives. Our motto is “People Matter More Than Things".
We are now looking for a brilliant Fundraising & Engagement Manager to help us take the next step in building a stronger, more sustainable funding base so we can reach even more young people.
Salary: £40,000 per annum
Hours: 37 hours per week (flexible working available and could offer 0.8)
Contract type: Permanent
Benefits:
Employee Assistance Programme (EAP)
NEST Pension
Benefits & Discount Portal
22 days annual leave plus Bank Holidays
Professional Training & Development
The Role (and why it matters) This isn’t just about writing bids behind a desk. It’s about being a visible, energetic advocate for The Shewsy. You will champion our work face-to-face, engaging our local Everton community while nurturing our historic, vital ties with Shrewsbury School and the Old Salopian network. You will balance persuasive in-person communication with high-quality grant writing to unlock new opportunities and bring ideas to life.
What you’ll be doing
Building Relationships & Community Engagement
Actively network and build face-to-face relationships with local businesses, community members, and potential corporate partners.
Nurture and expand our vital relationship with the Shrewsbury School community and Old Salopians to encourage legacy giving, regular donations, and matched-giving support.
Champion and support community fundraising events and campaigns, including our highly successful Big Give Christmas Challenge.
Securing Grant Funding
Build and manage a £200,000+ annual funding pipeline by researching and applying for grants from trusts and foundations.
Write high-quality, compelling, and tailored funding applications.
Maintain a live pipeline of funders, tracking applications, success rates, and deadlines.
Telling Our Story Powerfully
Turn powerful frontline youth work into compelling narratives for both written bids and in-person presentations.
Work with staff to capture impact, stories, and data to strengthen how we evidence our outcomes.
What success looks like (Year 1)
Strong, active relationships established with the Shrewsbury School community, Old Salopians, and local Everton stakeholders.
A £200k+ funding pipeline established and actively managed.
Consistent monthly/quarterly bid submissions balancing quick wins with strategic applications.
Increased repeat funding, multi-year grants, and diversified community income.
Who we’re looking for You might already be a community fundraiser, a bid writer looking to step out from behind the screen, or someone ready to step up.
Essential
Exceptional in-person communication and presentation skills, with the ability to engage diverse audiences from local residents to major donors.
Experience writing successful grant applications in the charity sector.
A track record of securing funding from trusts, foundations, or major donors.
Highly organised, able to balance desk-based bid writing with out-and-about relationship building.
Ability to work independently and make things happen.
Desirable
Experience in youth, community, or social impact organisations.
Knowledge of the Liverpool funding landscape.
Experience with community campaigns or matched-funding appeals (e.g., the Big Give).
The kind of person who thrives here
You care deeply about young people and social impact.
You are proactive, outgoing, and don’t wait to be told what to do.
You spot opportunities others miss and can turn a conversation into a compelling bid or a new partnership.
You want your work to actually make a difference.
We create a safe, welcoming space where young people and our community can grow in confidence, skills and ambition.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Crisis Alternative Service in Redbridge.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures. This role requires you to work from 5pm -11pm, including weekends.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, with a strong understanding of a range of mental health conditions, crisis management, and how to communicate with dignity and respect. You will be knowledgeable in relevant mental health legislation, including CPA processes, and committed to recovery-focused approaches. Able to work both independently and as part of a team, you will support and induct peer staff and volunteers while working effectively with statutory services such as the NHS. You will have a good awareness of health and safety and safeguarding responsibilities, alongside strong IT, literacy, and numeracy skills to maintain clear and accurate records. Flexibility is essential, as the role requires working across a shift pattern to include weekends.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
The Work Rights Centre is looking for a motivated solicitor or barrister to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.
This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break.
The role
You’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver impactful training to both advisers and employers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' claims, while contributing to systemic change.
About you
We seek a qualified solicitor or barrister who shares our commitment to employment justice, and who has:
● Two years+ of experience practising employment law in the UK;
● Excellent analytical skills with ability to conduct legal research
● Excellent case management skills
● Excellent client management skills, including courtesy, professionalism, an ability to set realistic expectations and keep the client informed of case progress;
● Experience in developing and delivering training or professional development materials - desirable
● Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.
To apply pease download the job description for full responsibilities and complete person specifications. Please send your CV and Cover Letter by Sunday, 19th April 2026and don’t hesitate to reach out with any queries about this opportunity.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
Business and Human Rights Manager
Are you an experienced human rights & business professional able to engage and drive impact with businesses from a variety of sectors to drive continuous improvement on embedding responsible recruitment, fair work and tackling modern slavery?
Do you have technical subject matter expertise and experience sharing insights with a variety of audiences? And do you enjoy training and supporting businesses and developing new business opportunities?
Then this could be the position for you.
We are looking for an experienced Business and Human Rights Manager to join our committed team as a maternity cover, who will hit the ground running.
The role is diverse including developing and delivering training and services with a variety of businesses, with opportunities to generate new funding to drive impact and sustainability, to project manage a collaborative programme and to try out new ideas. You will work remotely, but in close cooperation with the Co-CEO, Head of Business Development, and rest of our committed team across the world.
Key tasks and responsibilities:
Who we are:
Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.
Who you are:
What we can offer you:
How to apply:
Please click the link to redirect to our website.
Timeline:
SWS Taskforce and UK Programme Co-ordinator
Are you an experienced administration and customer service professional looking to apply your organisational and customer service skills to an impact-driven programme, committed to safeguarding seasonal workers’ rights and supporting an ethical and sustainable UK horticultural sector?
Then this could be the position for you.
We are looking for an experienced administrator to provide programme co-ordination support as a key member of the Seasonal Worker Scheme (SWS) Taskforce Secretariat team in Stronger Together to ensure that Taskforce governance and programme activities are appropriately coordinated and excellent customer service is provided.
In this varied role you’ll be involved in supporting the organisation of webinars and face-to-face events, providing secretariat support to governance meetings – including minute taking – you’ll ensure programme impact data is accurately captured and reported, and distribute a range of internal and external communications for the Taskforce.
You’ll also provide effective and efficient administrative support to Stronger Together’s other UK programmes on specific projects and operational processes.
You will be UK-based with eligibility to work in the UK. You’ll work from home and join a friendly, supportive, and committed global team, and contribute towards creating systemic change.
Who we are:
Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.
The Seasonal Worker Scheme (SWS) Taskforce brings together over 50 industry trade bodies, retailers, growers, recruiters and non-profits to ‘work collaboratively to develop and implement tangible actions to help safeguard and ensure access to workers’ rights in the UK Seasonal Worker Scheme and wider UK horticulture.
What we can offer you:
How to apply:
Please use the link above to visit our website.
Timeline:
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Policy and Public Affairs Officer at the British Liver Trust
Communications Team
Building momentum, Changing lives
The British Liver Trust is the UK’s leading charity supporting children and adults affected by liver disease and liver cancer. We advocate for improved prevention, early detection, and equitable access to care for all people affected by liver conditions across the UK. Liver disease is a public health emergency – it is the third leading cause of premature death in the UK, with deaths increasing by 400% over the past two generations.
We believe that liver disease and liver cancer are at a tipping point. By taking bold action ourselves and with others, we will start to shift that balance and seize this moment. We are looking for an experienced policy officer to support us on this journey and to directly contribute to change.
This is an exciting time for the Trust as liver disease is increasingly being recognised as a priority by the NHS and we have recently launched our new organisation strategy.
We are seeking a policy and public affairs professional to support existing work and support our advocacy with key stakeholders across the UK and to help improve outcomes and care for all liver disease patients.
The role
Run the Secretariat for the All-Party Parliamentary Group on Liver Disease and Liver Cancer
Support our policy development, including supporting our consultation responses
Help secure parliamentary debates and speakers, and provide tailored and impactful briefings
Coordinate political outreach to grow our pool of supportive MPs
Monitor and horizon scanning
Represent the Trust at external meetings to amplify our profile and policy messaging
Work closely with colleagues in the communications, outreach, roadshow and fundraising teams to ensure policy is embedded across the Trust’s work.
The postholder will have the opportunity to influence change and improve outcomes and services for liver disease and liver cancer patients.
Policy and Public Affairs Officer
Salary £32,000 – £35,500 per annum
Full time 35 hours per week
Home-based with regular access to London and occasional visits to Winchester (HQ).
We offer a range of benefits for our employees, including:
Life assurance 4x your salary starting from date of employment
5% employer pension contribution, rising to 7.5% at 15 months and 10% at 27 months service (optional on contribution increase)
Holiday buy-back scheme (up to 3 days per annum)
25 days paid annual leave (FTE)
BUPA health cash-back scheme; money back on everyday healthcare costs, 24/7 health advice line, employee assist programme, mental health support & wellbeing resources
Cycle-to-work scheme
Contractual sick pay offering up to five weeks’ full pay, dependant on length of service to support employee wellbeing
3 days additional gifted leave between Christmas and New Year
If you would like to apply for the role, please send:
a covering letter explaining how your experience, skills and knowledge make you suitable for the role, with particular relevance to the Job Description
an up-to-date CV, including two referees
Closing date: 5pm on Friday the 10th of April
Interviews: to be held on Tuesday the 21st of April
Transforming liver health through increased awareness, prevention, improved care and support



The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office, E1, with the requirement to travel as needed. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.
Contract: Permanent
About the role
This is an exciting opportunity to play a vital role in helping Crisis secure the income needed to end homelessness. Working across a portfolio of new and existing grant funders, the postholder will build strong, strategic relationships that lead to five and six figure gifts and long-term support. It is a role that calls for someone bold in pursuing new opportunities, confident in communicating the complexity of homelessness, and motivated by the chance to turn insight and evidence into funding that makes a real difference. Alongside managing relationships, the postholder will develop compelling proposals and reports of a high standard, ensuring every approach is aligned with Crisis’s long-term goals and grounded in the impact our work can achieve.
The role is also deeply collaborative and equitable in scope. Success will depend on working closely with colleagues across Crisis, including service heads and frontline teams, to identify funding opportunities, gather robust information and shape cases for support that reflect the realities of homelessness and the voices of people with lived experience. The postholder will help create a rewarding and respectful experience for supporters and bring a thoughtful, inclusive approach to relationship management and decision-making. In this way, the role combines income generation with partnership-building, high standards with accountability, and day-to-day fundraising with Crisis’s wider commitment to fairness, co-production and lasting systemic change.
About you
· An experienced and collaborative fundraiser with a track record of securing gifts at the five- or six-figure level – ideally from charitable trusts, foundations, or statutory funders.
· You thrive on researching and engaging prospects and building tailored, strategic relationships that grow into long-term partnerships.
· You’re a persuasive communicator, able to craft compelling proposals that resonate with funders and trustees.
· You’re able to use data and insight to guide your approach, measure progress, and refine your strategy.
· Above all, you’re motivated by Crisis’ mission and values — committed to equality, inclusion, and the belief that together, we can end homelessness for good.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 13th April 2026 23:59
Interview process: Panel interview with competency and values-based questions
Interview date and location: Thursday 23rd April 2026, in person at our offices located in E1
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.