Dementia Navigator

About The Role

Every person living with dementia has a story. A lifetime of memories, relationships, routines and hopes for the future. A diagnosis does not change that story, but it does change the path ahead.

As a Dementia Navigator with Alzheimer’s Society, you will walk alongside people at one of the most vulnerable points in their lives. You will listen carefully. You will help them make sense of what is happening. You will support them to plan, adapt and stay connected to the things that matter most.
 
Working in close partnership with the NHS across Bristol, you will be part of a multi disciplinary team committed to helping people live well after diagnosis. This is not simply a signposting role. It is about building trusted relationships over time, understanding each person’s unique journey and ensuring they feel informed, confident and in control.

What the role involves

You will manage your own caseload of people newly diagnosed with dementia, alongside those who need ongoing support as their needs change. Through face to face reviews, telephone conversations and collaborative planning, you will provide structured post diagnostic support tailored to each individual.

You will develop personalised Wellbeing Plans that reflect a person’s history, strengths and future wishes. You will work closely with memory clinics, GPs and other health and social care professionals to ensure the right support is in place at the right time.

You will also:

- Facilitate peer support groups and education sessions for carers
- Build strong networks with community and voluntary organisations
- Identify safeguarding concerns and act confidently and appropriately
- Maintain accurate and confidential case records in line with service standards
- Contribute to community awareness and help more people feel able to access support

This role offers autonomy and responsibility. You will plan your own diary, manage competing priorities and use your professional judgement every day.
What you will bring

- Experience providing information, guidance, advice or support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- A commitment to person centred support, with an interest in understanding the impact dementia can have on individuals and their carers.
- The ability to build trusted relationships and communicate clearly and compassionately with individuals, families and professionals.
- Organisational skills, with confidence managing your own caseload and maintaining accurate, confidential records.
- A collaborative approach, with confidence working alongside NHS colleagues, community partners and within safeguarding frameworks.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Interviews will be face to face, week commencing 7th April at 53 Filwood Road, Bristol BS16 3RY.