Based service manager jobs
Generalist Adviser
Department:
Advice Services
Reports to:
Team Leader
Working hours:
37 hours per week
About us
Citizens Advice Cardiff & Vale is an independent charity and member of the Local Citizens Advice network. We help people resolve their legal, money and other problems by providing free, independent, impartial and confidential advice on a range of issues. We are funded to provide services to people in the local area as well as across England and Wales.
Role overview
You will be part of one of our generalist adviser teams, delivering advice on welfare benefits, debt, housing, employment, immigration, discrimination, family, and social welfare issues. Our teams are diverse, with a range of experiences, and work together in our Barry office, delivering advice to clients via face-to-face appointments, telephone, email and webchat. Face-to-face appointments also take place in our Cardiff office and at our community locations.
For more information, please read our job description.
During your training you will work 9am to 5pm. Because our telephone lines are open to clients between 8am and 7pm, once you have completed your training, you will work your weekly hours on a shift pattern of either 8am to 4pm, 9am to 5pm or 11am to 7pm. We will give you plenty of notice of your shift. On occasion, you will also be required to work from home on Saturdays from 9am to 1pm, for which you can claim TOIL.
We welcome applications in the Welsh language.
Equity, Diversity & Inclusion (EDI)
Our ambition is to work together to promote a more inclusive environment that attracts everybody with the right skills and experience and signals our commitment to celebrating and promoting diversity.
We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.
Please note that we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.
Disability Confident
We are a Disability Confident employer. Disability Confident is a government initiative to encourage employers to recruit and retain disabled people and those with health conditions. It is voluntary and has been developed by employers and disabled people’s representatives. Being a Disability Confident employer means that we commit to:
- All of the actions to be a Disability Confident employer
- Offering at least one activity to get the right people for our organisation
- At least one activity to keep and develop our people
- Successfully completing the Disability Confident self-assessment
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Interview date:
Wednesday 21 and Friday 23 January 2026
Start date:
Monday, 23 February 2026
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and dynamic marketing specialist to join our ambitious team of experienced fundraisers as World Horse Welfare approaches its centenary anniversary. You will be part of the Individual Giving team who is responsible for driving sustainable growth through donor engagement, stewardship and acquisition.
The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK, so the ability to travel occasionally is necessary.
Key responsibilities:
- Assist the Head of Individual Giving with the delivery of the annual fundraising and marketing strategy, focusing on regular giving products and the online shop.
- Plan and implement fundraising campaigns, ensuring alignment with KPIs and budgets.
- Create compelling marketing content and manage approvals across teams.
- Monitor donor recruitment and retention, producing reports for leadership and Trustees.
- Optimise the online shop and collaborate with corporate partners on new product lines.
- Work with Supporter Services and Finance to manage stock and analyse donor journeys.
- Coordinate fundraising activities at events and gather digital content for storytelling.
- Work collaboratively across teams to promote fundraising initiatives and drive income growth.
About you:
You’ll bring experience in marketing, ideally within charity fundraising, with a proven ability to grow income and deliver successful campaigns across multiple channels. You are skilled at crafting persuasive copy, using data to drive decisions and confident in managing projects, analysing trends, and leveraging social media for fundraising. Highly organised and solutions-focused, you thrive in a busy environment, collaborate effectively, and communicate clearly. Creativity, attention to detail, and proficiency with Microsoft Office and donor databases are essential in this role. A passion for our mission is key and knowledge of equines would be desirable.
What we offer:
- Generous pension scheme and cash health plan.
- Paid employee sickness absence scheme and compassionate leave.
- Death in service benefit of 4x annual salary.
- Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown)
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
About Us
Freeways and Freeways Trust are linked local charities that supports adults with learning disabilities.
Freeways is a highly regarded provider offering a range of social care support services and Freeways Trust owns and manages a portfolio of properties which support the work of Freeways. Both charities are passionate about helping people to become as independent as possible by supporting them to make choices, learn new skills, and make links with their local community.
About the Role
The Finance Director will play a pivotal role in shaping the strategic direction of both Freeways and Freeways Trust and will be responsible for developing and delivering financial strategies that align with the charities' objectives while maintaining financial sustainability. This position also involves overseeing financial management, ensuring compliance and leading the finance team to achieve operational excellence.
Key Responsibilities
- Strategic Leadership and Financial Planning: Collaborate with the Senior Leadership Team to set strategic direction and develop financial strategies and budgets. Develop the financial strategy and five-year budget plan, including capital investment plans and cashflow forecasts that align with strategic priorities and operational plans.
- Financial Management and Control: Oversee finance operations, ensure timely reporting, and lead the annual audit process. Maintain, review, and update internal financial controls across the finance function, identifying, assessing, and mitigating financial risks. Be responsible for the review and audit of financial processes across the organisation including for the people we support.
- Organisational Performance: Manage budget-setting and performance tracking, providing insightful analysis to stakeholders.
- Governance: Act as Company Secretary, ensuring compliance with charity law and maintaining essential records with the Charity Commission and Companies House.
- Leadership, Management and Culture: Build strong relationships with key stakeholders and lead the finance team to achieve operational excellence and foster a positive organisational culture.
About You
You will be a qualified and experienced finance professional with strong leadership skills and a commitment to improving financial processes. Your strategic thinking and exceptional communication skills will allow you to explain complex financial information to various audiences and help them understand the impact on the wider charity and the potential future options. You will also possess a solid understanding of financial management, compliance, and governance, along with the ability to lead and develop a team.
Benefits
- 35 days (pro-rata) annual leave entitlement (including public holidays)
- Company sick pay
- Company pension scheme
- Life assurance cover of twice your annual salary (subject to rules of the scheme)
- Free parking on site
- Family-friendly/work-life balance policies
- Free DBS check every 3 years
- Occupational health provision
- Employee Assistance Programme – 24-hour access to a counselling and legal helpline
We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to an Enhanced DBS and Adult Barred List check.
Supporting adults with learning disabilities across Bristol, North Somerset, South Gloucestershire and B&NES


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking a compassionate and proactive Housing First Worker to deliver tailored, trauma-informed support to people with complex needs who are experiencing multiple exclusion homelessness. In this role, you'll provide intensive wrap-around support to help individuals secure and maintain their own tenancies, build independence, and engage confidently with local services and community networks. You will collaborate with partner agencies, landlords, and support networks to ensure they have access to the resources they need while maintaining robust case records, conducting dynamic risk assessments, championing peer involvement and upholding safeguarding best practices. If this sounds like you, we'd love to hear from you!
About the role:
The Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.
Main Responsibilities Of The Job:
- Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
- Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information. • Liaise with other agencies to facilitate access to support.
- Regularly review the person-centred support plan to update, record and monitor progress of caseload.
- Build and maintain networks with staff from other agencies to ensure the Housing First pilot is widely known and promoted.
- Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
- Liaise with landlords to assist the person living in accommodation of their choice, including practical help with furniture, benefits advice and accompanied visits.
- Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
- Promote, and encourage peer involvement within the service.
- Complete dynamic risk assessments and maintain own safety by following lone working procedures.
- Comply with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Home-based with regular travel across the region - South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire)
Ref: 20538
About us
Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement with volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.
To be successful, you must live within the area covered: South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire).
Some of the benefits
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Optional health and dental cash plan
Your role
As a Community Manager in South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire), you'll be at the heart of one of the most stunning coastal and inland areas in the UK, working within the incredible communities that make the RNLI so special. This is your chance to make a real impact by bringing people together and building strong connections that drive our lifesaving mission forward. You will be connected to the RNLI community in your area and the primary point of contact for all things engagement - fundraising, retail and visitor experience.
You will be responsible for:
- Being strongly connected to the RNLI community in your area, acting as the primary point of contact for all things engagement – from fundraising and retail to visitor experience
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing vital support for our cause
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
- Identifying and developing new income streams and partnership opportunities within your community
About you
You'll be a natural communicator, a true people person who thrives on building relationships, energising teams, and making things happen. Strategic and adaptable, you're just as comfortable leading from the front as you are working behind the scenes to get results.
You'll be:
- a confident and inspiring presence who is able to engage and empower a wide range of volunteers, branches, groups, individuals and businesses
- strategic and flexible in your approach to achieving goals and tackle challenges
- able to work as part of a high-performing team, but equally confident working independently, out and about in your area
- passionate about making a real difference for our volunteers and supporters and growing support for our cause
To be considered as the Community Manager, you will need:
- Proven significant experience of engaging supporters, volunteers and the general public
- Exceptional written and verbal communication skills
- People leadership experience, ideally in leading volunteers in a collaborative environment
- Experience of seeking out and implementing new opportunities for improved performance
- Experience of supporting and nurturing corporate or community partnerships
- Wales is a bilingual country, with both Welsh and English used routinely. Whilst the ability to speak and write in Welsh is not an essential requirement for the role, an understanding of the importance of Welsh language and culture is essential.
- This post requires a valid driving licence.
Please note this role requires a significant level of travel within the designated region of Wales, North West England, West Midlands and Isle of Man but will also require occasional travel to other RNLI assets including our support centre in Poole and occasional overnight stays.
For more information and to apply, please visit our jobs page.
Closing date: midnight on 13 January 2026.
Interview date: 22/23 January 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Rheolwr Cymuned - De Cymru a Thair Sir yn Lloegr
£34,893 - £41,050 + Buddion Rhagorol + Cerbyd
Gweithio gartref gan deithio'n rheolaidd ar draws y rhanbarth
Cyf: 20538
Amdanom ni
Achub pawb yw ein gweledigaeth ni. Mae’n bosibl y bydd yn cymryd amser hir i ni gyrraedd yno, ond mae modd atal pobl rhag boddi. Hyd yn oed os bydd un person yn boddi, mae hyn yn dal yn ormod. Rydyn ni i gyd yn gyfrifol am achub bywydau. Rydyn ni i gyd yn gyfrifol am godi arian. Ni sy’n gyfrifol.
Rydyn ni'n chwilio am y goreuon i fod yn rhan o griw'r RNLI. Mae hon yn rôl gyffrous sy'n canolbwyntio ar bobl, gan sicrhau bod ein bod yn gwneud i wirfoddolwyr a chefnogwyr deimlo eu bod yn aelodau o deulu'r RNLI drwy ein hymgysylltiad, a'u bod yn cael eu gwerthfawrogi a'u cefnogi ym mhopeth maen nhw'n ei wneud. Byddwch yn ein helpu i rymuso ein gwirfoddolwyr yn eu gweithgareddau ymgysylltu, gan gynnwys codi arian, creu profiadau ymwelwyr, datblygu ein darpariaeth manwerthu a chwilio am gynulleidfaoedd a chyfleoedd newydd.
I fod yn llwyddiannus, rhaid i chi fod yn byw yn un o’r ardaloedd canlynol: De Cymru (Gŵyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon).
Dyma rai o'r manteision
- Gweithio’n hyblyg
- 26 diwrnod o wyliau blynyddol a Gwyliau Banc
- Cynllun pensiwn cystadleuol
- Yswiriant bywyd
- Cynllun arian dewisol iechyd a deintyddol
Eich rôl chi
Fel Rheolwr Cymunedol yn Ne Cymru (Gwyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon), byddwch wrth galon un o ardaloedd arfordirol a mewndirol mwyaf trawiadol y DU, gan weithio yn y cymunedau anhygoel sy'n gwneud yr RNLI mor arbennig. Dyma eich cyfle chi i gael effaith wirioneddol drwy ddod â phobl at ei gilydd a meithrin cysylltiadau cryf sy'n gyrru ein cenhadaeth o achub bywydau yn ei blaen. Byddwch yn cael eich cysylltu â chymuned yr RNLI yn eich ardal a byddwch yn brif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - codi arian, manwerthu a phrofiad ymwelwyr.
Dyma beth fyddwch yn gyfrifol amdano:
- Bod â chysylltiad cryf â chymuned yr RNLI yn eich ardal chi, gan weithredu fel y prif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - gan gynnwys codi arian, manwerthu a phrofiad ymwelwyr
- Grymuso’r criw denu gwirfoddolwyr i gyflawni’r hyn maen nhw'n ei wneud orau, sef ymgysylltu â'r cyhoedd, rhannu gweledigaeth yr RNLI a datblygu cefnogaeth hanfodol i'n hachos
- Cefnogi’r criw denu gwirfoddolwyr i gyflawni nodau allweddol o ran incwm, sylw a chyswllt, a chwilio am ffyrdd o ymgysylltu â chynulleidfaoedd newydd
- Bod yn aelod o dîm rhanbarthol anhygoel, gan weithio ar y cyd i lunio dyfodol ymgysylltiad yr RNLI a darparu lefel ragorol o ofal i staff, gwirfoddolwyr a chefnogwyr
- Canfod a datblygu ffrydiau incwm newydd a chyfleoedd partneriaeth yn eich cymuned chi
Amdanoch chi
Byddwch yn gyfathrebwr naturiol, yn berson pobl sy'n ffynnu ar feithrin perthnasoedd, yn rhoi egni i dimau, ac yn gwneud i bethau ddigwydd. Byddwch yn strategol ac yn addasadwy, a byddwch yr un mor gyfforddus yn arwain o'r tu blaen ag ydych chi'n gweithio y tu ôl i'r llenni i gael canlyniadau.
Dyma beth fydd angen i chi ei wneud:
- Bod yn bresenoldeb hyderus ac ysbrydoledig sy'n gallu ymgysylltu a grymuso amrywiaeth eang o wirfoddolwyr, canghennau, grwpiau, unigolion a busnesau
- Bod yn strategol a hyblyg yn eich dull o gyflawni nodau a mynd i'r afael â heriau
- Gallu gweithio fel aelod o dîm sy'n perfformio'n dda, ond yr un mor hyderus wrth weithio'n annibynnol allan yn eich ardal
- Bod yn frwd dros wneud gwahaniaeth gwirioneddol i'n gwirfoddolwyr a'n cefnogwyr, a chynyddu'r gefnogaeth i'n hachos
Er mwyn cael eich ystyried i fod yn Rheolwr Cymunedol, bydd angen i chi feddu ar y canlynol:
- Profiad sylweddol amlwg o ymgysylltu â chefnogwyr, gwirfoddolwyr a'r cyhoedd
- Sgiliau cyfathrebu ardderchog ar lafar ac ar bapur
- Profiad o arwain pobl, yn ddelfrydol o arwain gwirfoddolwyr mewn amgylchedd cydweithredol
- Profiad o chwilio am gyfleoedd newydd i wella perfformiad a'u rhoi ar waith
- Profiad o gefnogi a meithrin partneriaethau corfforaethol neu gymunedol
- Mae Cymru'n wlad ddwyieithog, gyda'r Gymraeg a'r Saesneg yn cael eu defnyddio'n rheolaidd. Er nad yw'r gallu i siarad ac ysgrifennu yn Gymraeg yn ofyniad hanfodol ar gyfer y rôl, mae’n hanfodol meddu ar ddealltwriaeth o bwysigrwydd y Gymraeg a'i diwylliant
- Mae angen trwydded yrru ddilys ar gyfer y rôl hon
Sylwch fod y rôl hon yn gofyn am lefel sylweddol o deithio yn rhanbarth dynodedig Cymru, Gogledd Orllewin Lloegr, Gorllewin Canolbarth Lloegr ac Ynys Manaw, ond bydd hefyd yn golygu teithio'n achlysurol i asedau RNLI eraill gan gynnwys ein canolfan gymorth yn Poole ac aros dros nos o bryd i'w gilydd.
I gael rhagor o wybodaeth ac i wneud cais, ewch i’n tudalen swyddi.
Dyddiad cau: hanner nos ar 13 Ionawr 2026.
Dyddiad cyfweliad: 22/23 Ionawr 2026
Mae'r RNLI wedi ymrwymo i ddiogelu; diogelu iechyd, llesiant a hawliau dynol unigolyn, gan ei alluogi i fyw heb niwed, camdriniaeth ac esgeulustod. Rydyn ni’n disgwyl i bob gweithiwr a gwirfoddolwr rannu'r ymrwymiad hwn ac arddel agwedd dim goddefgarwch. Bydd addasrwydd pob darpar weithiwr a gwirfoddolwr yn cael ei asesu yn ystod y broses recriwtio yn unol â'r ymrwymiad hwn. Bydd hyn yn cynnwys cynnal gwiriadau cofnodion troseddol perthnasol yn dibynnu ar gymhwysedd y rôl. (Cymru a Lloegr; gwiriad DBS, yr Alban; Disclosure Scotland PVG, Gogledd Iwerddon; Access NI, Gweriniaeth Iwerddon; Garda Vetting, Rhyngwladol; proses Tystysgrif Amddiffyn Plant Rhyngwladol).
Mae ein staff a'n gwirfoddolwyr wedi bod yn achub bywydau ar y môr heb ragfarn ers 200 mlynedd. Rydyn ni’n parchu ac yn gwerthfawrogi cefndiroedd, sgiliau a safbwyntiau amrywiol yn ein timau, ac rydyn ni’n credu bod hyn yn hanfodol er mwyn ein helpu i ddarparu gwasanaeth achub bywyd o'r radd flaenaf. Rydyn ni’n sefydliad cynhwysol ac yn croesawu ceisiadau gan bawb. Yn ogystal â meddu ar y sgiliau sydd eu hangen ar gyfer y rôl, rydyn ni hefyd yn chwilio am ymgeiswyr sy'n rhannu ein hymrwymiad i wireddu ein gwerthoedd RNLI (gonest, dewr, anhunanol a dibynadwy), a'n helpu i weithio tuag at Ein Gweledigaeth: Achub Pawb.
Job Title: Floating Support Worker
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.
The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 28 January 2026
Interview Date: 16 February 2026
The client requests no contact from agencies or media sales.
Contract: Fixed Term: Six Months
Hours: 21 per week
Location: London centre: Finsbury Park
Starting salary: £31,111
Closing date: 16 January 2026
Expected date of interviews: 22 January 2026
Job ref: CS 42
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for an Administrator to join our Legal Advice and Welfare Service.
Would you like to join our award-winning organisation?
About the role
The post holder will be responsible for developing and maintaining effective administrative systems and supporting the successful running of Freedom from Torture’s Legal Advice and Welfare Service.
The LAWs team has immigration and welfare advisors in Freedom from Torture’s London and Glasgow. Whilst this role is based in the London centre, the post-holder will provide support to LAWS advisors in both centres.
About you
You will have experience of working in an administrative role, and experience of developing and maintaining effective administrative systems. You will have excellent attention to detail and effectively proof-read reports, manage spreadsheets and collate and report on complex data. As well as effective communication skills, you will be proactive, organised and able to prioritise. An understanding of the issues affecting asylum seekers, refugees and/or survivors of torture, and experience in working in a legal, clinical or medical setting would be an advantage.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement (pro-rata), and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £31,111 - £36,089.
To view the Job Description and Person Specification, please find the attached JD.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
OVERALL PURPOSE OF THE POST
This strategic and outward-facing role will be instrumental in expanding the School’s network of supporters and maximising philanthropic income as we celebrate our Centenary in 2026. The postholder will take a leading role in identifying, cultivating, and securing new major donor relationships - building a strong and sustainable pipeline of prospects capable of making transformational gifts to support the School’s vision and long-term priorities as it seeks to uphold its global standing as a centre of performance excellence in classical dance from London base.
This position offers an exceptional opportunity for an experienced development professional to play a pivotal part in shaping the School’s next chapter. Working closely with senior leadership, the postholder will design and deliver innovative engagement strategies to attract new supporters, deepen relationships with key prospects, and communicate the School’s impact and ambitions with clarity and passion. The role requires a proactive and strategic relationship-builder with the confidence to engage high-level individuals and the insight to convert interest into enduring philanthropic partnerships in support of the future of the performing arts at the highest level.
CONTRACT TERMS
Hours: 35 hours per week, Monday - Friday
Salary: £45,000 per annum
Location: Upper School, Covent Garden
Start Date: March/April 2026
Annual Leave: 30 days per annum
MAIN DUTIES
Donor Cultivation and Relationship Management
- Build and nurture strong, long-term relationships with new and existing supporters through personalised engagement strategies informed by the Head of Development
- Represent the School at meetings, events, presentations and functions to cultivate connections with prospective donors
- Collaborate with senior leadership and the Donor Relations Team to ensure high-level donors are onboarded seamlessly and receive tailored stewardship and recognition.
Strategic Fundraising Planning
- Develop and implement strategies to attract new major donors, aligning with the School’s fundraising priorities for UK in-year activity, as well as USA and Asia development
- Work with senior leadership to set fundraising targets, track progress, and report on performance across each giving level prioritising annual donations of £50k+ per annum.
Proposal Preparation
- Collaborate with content, communications and marketing team colleagues to create compelling materials that articulate the School’s mission and strategic priorities
- Contribute to the planning and delivery of fundraising campaigns, events, and initiatives to engage, cultivate and convert prospective supporters.
Prospect Research and Identification
- Maintain and update the active prospects pipeline, ensuring all opportunities are tracked and appropriately prioritized with touchpoints and assigned relationship leads
- Contribute to the invitations tracker to ensure all prospects are engaged with in a systemised and relevant way according to location, interest, propensity to give.
Monitoring, Reporting, and Analysis
- Maintain accurate records of donor engagement and interactions in the CRM system improving and refining systems and processes as part of a growing department
- Monitor progress against fundraising targets, providing regular reports and insights to senior leadership on pipeline value from identification to stewardship stages
- Analyse donor trends, sector insights and curate feedback to refine engagement strategies.
Team Collaboration and Leadership
- Work closely with colleagues across Development and the Senior Leadership Team as well as Artistic and Academic staff to refine the propositions and align fundraising priorities
- Host year-round events with the Development Team to enable all prospect engagement
- Mentor and support junior staff involved in development activities where appropriate.
PERSON SPECIFICATION
Essential Criteria:
- Proven experience in donor cultivation and relationship management - Demonstrated success in building and sustaining 5 and 6 figure annual relationships with major donors and key stakeholders.
- Strong organisational and project management skills - Capacity to manage multiple donor relationships, events/projects, and fundraising initiatives simultaneously, while maintaining attention to detail in a dynamic office environment.
- Strong strategic fundraising expertise - Ability to design, implement, and evaluate fundraising strategies that align with institutional priorities and deliver measurable outcomes.
- Excellent communication and interpersonal skills - Skilled at engaging and influencing diverse audiences through persuasive written and verbal communication, including at senior levels.
- Proficiency in proposal and campaign development - Experience preparing compelling fundraising proposals, campaign materials, and event strategies that inspire donor support.
- Analytical and reporting skills - Ability to monitor, interpret, and report on fundraising performance, donor trends, and engagement metrics using CRM and data analysis tools.
- Collaborative teamwork - Proven ability to work effectively across departments and with senior leadership, collaborating with colleagues to achieve shared goals.
- Ethical commitment and alignment with institutional values - Demonstrated integrity, discretion, and commitment to advancing the mission and values of the School through responsible fundraising practices.
Desirable Criteria:
- A knowledge and appreciation of ballet, the arts, performance, elite sport
- Understanding of 501c3 and Endowment Fund structures
- Previous experience of using Salesforce.
SAFEGUARDING DUTIES & RESPONSIBILITIES:
The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:
- To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
- To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
- To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
- To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.
This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes.
We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.
The client requests no contact from agencies or media sales.
Are you a confident communicator with a sharp eye for detail and a heart for social impact? Join HENRY as our new Business Development Manager and play a key role in growing our work with families across the UK.
HENRY is a national charity supporting babies and young children to get the best start in life. We work in partnership with local authorities, health services and early years settings, tackling health inequalities and building healthier, happier family lives.
We're looking for someone experienced in business development or contract management who can strengthen our relationships with commissioners, manage contracts and licences, and help shape our future growth.
About the Role
As Business Development Manager, you’ll join our small, friendly Business Development team and take the lead on managing contracts, licences and relationships with local commissioners.
You’ll work closely with colleagues in Finance, Delivery, and Marketing to shape clear, compelling offers for local areas and ensure we meet our commitments with confidence.
Your responsibilities will include:
- Managing contracts and licences from start to finish
- Building strong, long-term commissioner relationships
- Leading renewal conversations and reducing risk
- Supporting pricing, costings and business proposals
- Working across teams to keep HENRY’s offers clear and competitive
This role is perfect for someone who enjoys balancing detail with people, thrives on collaboration, and wants to make a real impact behind the scenes.
Benefits package:
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30 days’ annual leave per year plus bank holidays
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Enhanced charity sick pay and parental leave
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Access to a pension scheme with a matched employer contribution of up to 6%
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Hybrid working with flexible start and end times between 8am and 6pm
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Employee Assistance Programme, giving free and confidential access to a variety of wellbeing support services.
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Opportunity for pay progression through annual performance related increments.
Work base and travel:
Hybrid, with a minimum of 1-2 days a month at National Support Office (NSO) in Eynsham, Oxfordshire, with occasional travel expected to meet colleagues in local teams
Hours: This is a full-time role of 37.5 hours per week. Employees can take advantage of our flexitime hours, choosing when to work their hours between 8am – 6pm each day.
Job description:
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Building a clear business offer for localities wanting to deliver HENRY
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Contract Development, management and compliance
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Organisational support and alignment
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Attitudes, behaviour and values
1. Business Offer development for HENRY
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With colleagues in Business Development, ensure HENRY has a clear, costed and attractive offer for localities wanting to deliver HENRY in partnership.
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Lead an annual review of costs and prices of our training, programmes and licensing to remain cost-effective, competitive and value for money.
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As part of Business Development team, work with team members and Finance to ensure timely and clear understanding of income through license fees, training commissions and resource sales.
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Remain abreast of the needs of commissioners to ensure HENRY remains agile and relevant in its offer in supporting babies, children and families lead healthy, happy lives
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Work with colleagues in Development to help plan training and development needs as appropriate.
2. Contract Development, Management and Compliance
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Oversee the full lifecycle of contracts and licenses, from drafting and negotiation to execution and renewal in line with legal, regulatory and organisational policies.
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Take responsibility for establishing contracts when a new local area is onboarded, working closely with the Partnerships & Commissioning Manager and Head of Business Development.
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Ensure data sharing agreements are in place, reviewed and adhered to, working closely with the data protection leads.
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Manage ongoing relationships, additional services (such as training commissions) and renewal discussions with existing HENRY areas, monitoring compliance with contractual obligations and taking appropriate action where commitments are not being met.
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Collaborate with local Service Managers and National Family Support Lead in direct delivery areas to manage commissioner relationships and ensure service commitments are met and proactively identifying opportunities for contract extensions or expanded services.
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Review and analyse contracts to identify risks, opportunities and improvements.
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Work with colleagues in Family Support and Data and Evaluation Team to ensure reporting is timely, accurate and aligned with contractual obligations.
3. Organisational Support and Alignment
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Maintain organised and accessible records of all contracts, amendments and key dates.
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Provide guidance, advice and training to staff on contract-related issues, interpretation and compliance, promoting consistent and confident practice across HENRY.
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Work closely with Finance, Training and Development teams to ensure contracts align with budgetary and service delivery requirements.
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Contribute to the development of organisational policies and procedures relating to contract management.
4. Attitudes, behaviour and values
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Build respectful relationships, understanding the impact of your behaviour on others and being willing to adapt it when necessary
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Work effectively as a member of the team by consulting and sharing information with colleagues, managing your time to meet deadlines and preparing for meetings
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Maintain clear and accurate records
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Communicate effectively with partners and stakeholders at all levels
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Comply with all organisational policies and procedures
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Model HENRY values
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Support own development through on-going reading, research and supervision
HENRY is a safeguarding organisation, all job offers are subject to safer recruitment checks, including DBS.
The client requests no contact from agencies or media sales.
Are you passionate about helping people with long-term health conditions build confidence and independence?
We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.
What You’ll Do:
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Lead the Long-Term Health Conditions team, including line management and reporting.
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Develop and deliver lifestyle self-management workshops for over 200 adults each year.
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Support behaviour change by helping individuals build knowledge, skills, and confidence.
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Work closely with partners to ensure seamless signposting and cross-referrals.
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Manage outreach to hard-to-reach groups, including global majority communities.
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Track progress, maintain accurate records, and shape future delivery through client feedback.
Why You’ll Love Working Here:
At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Speaker Network and Education Manager
Contract: Permanent, Full Time
Salary: £44,168 - £46,493 with excellent benefits
Location: London, UK.
Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in the London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
Do you want to use your skills in managing, leading, and supporting a network of volunteers to make a real difference in the world? You’ll be managing a highly successful and long-standing volunteer Speaker Network, which has been engaging and educating communities for over 20 years.
At WaterAid, we work to make clean water, decent toilets, and good hygiene accessible to everyone, everywhere. We are looking for passionate, creative, and dedicated people who are eager to make an impact. In return, you will be encouraged and empowered to bring your best self to work every day. Together, we can achieve far more.
About the Speaker Network
The Speaker Network is a vibrant community of volunteers who educate audiences about WASH (Water, Sanitation, and Hygiene). The Speaker Network and Education Manager oversees volunteer Speakers, coordinating talks and workshops delivered face-to-face and online. These sessions engage community groups such as schools, faith groups, and youth organisations, reaching thousands annually, raising awareness of WASH and inspiring support for WaterAid’s fundraising and campaigning work.
About the Role
As our committed and experienced Speaker Network and Education Manager,
you will:
- Manage the day-to-day running of the Speaker Network and volunteer Speakers and overseeing Administrators who coordinate and process Speaker requests.
- Lead and manage the Speaker Network, recruiting volunteers and training them to deliver high-quality talks and workshops.
- Develop, deliver, and maintain educational resources, including Key Stage WASH curriculum materials, ensuring best practice in language, design, and child-friendly visuals.
- Manage operational processes and systems, embedding best practice in volunteer management, GDPR compliance, and safeguarding.
- Monitor performance, manage budgets and KPIs, and contribute to reporting, evaluation, and future planning.
- Lead on strategic initiatives, contributing to the development of a unified volunteer stewardship journey across WaterAid.
Person Specification / To be successful, you’ll need:
We are looking for an enthusiastic, proactive, and people-focused individual who can inspire and support volunteers. You will have:
- 5+ years’ experience recruiting, developing, and managing volunteers, ideally in education or community engagement.
- Strong knowledge of GDPR, safeguarding, and volunteer best practice.
- A natural ability to inspire, motivate, and support volunteers to deliver high-quality talks and workshops.
- Experience developing and delivering training and/or educational resources.
- Strong organisational, planning, and evaluation skills, including monitoring, reporting, and process improvement.
- Proven ability to build and maintain relationships at all levels.
- Experience managing Key Stage educational resources and/or working with freelance educators or writers.
- Understanding of WASH programmes, policy, and campaigning.
- Ability to identify practical opportunities to strengthen the Speaker Network and increase volunteer engagement.
Closing date: Applications close 12:00 PM UK time on 19th January 2026. 1st interview via Teams, Thursday 22 January, 2nd interview face to face at our Canary Wharf office on Thursday 29 January
How to Apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Digital Hub is a critical new initiative to strengthen collaboration, knowledge-sharing and access to resources involving many organisations. It aims to be a thriving community of key actors in the child poverty space in London.
In its first launch phase at the start of 2026, the Hub will primarily target and engage London charities, including The Childhood Trust’s charity partner network.
This one-year role builds on the creation of the Digital Hub in 2025. This role is managing the implementation, testing and optimisation of the Hub in January and February 2026, before launching to an external test user group in March for a period of a month.
This role is critical to establishing the Hub’s purpose and value, and focusing on driving signs ups, engagement and re-engagement.
The role will be to oversee the resolution of any technical or user issues, especially in the first few months of the launch, supporting senior management in measuring and reporting the success of the Hub against set KPIs for the first year, ensuring content remains relevant to the needs of users, and beginning to embed the Hub as a core component of our wider Thrive Together programme of support, partnerships and collaboration.
The Project Manager will report to the Head of Communications and Marketing and work closely with several internal team members, as well as external stakeholders and be the primary contact for the digital agency responsible for developing the Hub.
Applications close Monday 12th January 2026 at 11pm.
Interviews will be held in person at The Childhood Trust Offices in Victoria, London late January / early February 2026.
We use Charity Jobs Anonymous Recruitment as part of our recruitment process.
The client requests no contact from agencies or media sales.
Location: This role offers flexibility for the successful candidate to be based anywhere in the South-West. This is a Hybrid working role with the option of working predominately from home and attending the workplace (the hospice closest to your location - Charlton Farm (Bristol), Little Bridge House (Barnstaple), or Little Harbour (St Austell)) as required for meetings. There will also be a need for occasional travel to other hospice sites.
Salary: £41,837 - £47,849 per annum (pro rata if part time)
Hours: Full-time (part time hours may be considered for the right candidate, if applying for part-time working, please add this to your supporting statement)
Are you a finance professional looking for a role that combines technical expertise with real impact? Join us as a Management Accountant and play a key role in shaping financial strategy and supporting decision-making at every level.
Why You Will Love This Role:
• Strategic Influence: Work closely with the Senior Management Team to prepare annual budgets, forecasts, and performance reports that drive organisational success.
• Variety & Challenge: From producing monthly management accounts and KPI reporting to leading on restricted fund administration and investment analysis, no two days are the same.
• Collaboration: Build strong relationships with budget holders, guiding them through financial principles and creating bespoke reporting solutions.
• Professional Growth: Opportunities to act up as Head of Finance, contribute to statutory accounts, and develop innovative processes that enhance efficiency.
What We’re Looking For:
• A accountancy professional (CIMA, CIPFA) with strong analytical skills and a proactive mindset. Consideration may be given for a part qualified accountant - in which case salary would be adjusted based on level of qualification.
• Experience in management accounting, budgeting, and financial reporting.
• Excellent Excel skills and familiarity with finance systems, experience of Xledger would be advantageous.
• A collaborative communicator who can translate complex financial data into actionable insights.
• A positive and supportive team member who has the confidence and ability to use initiative.
What we offer:
We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• A supportive and inclusive environment
• a chance to make a real difference
How to Apply:
If you’re ready to bring your financial acumen to a role that matters, we’d love to hear from you.
Closing Date: 25/01/2026
Interview Date: 04/02/2026
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number 1003314
You may also have experience in the following: Management Accountant, Senior Management Accountant, Finance Manager, Assistant Finance Manager, Financial Accountant, Finance Business Partner, Commercial Accountant, Budgeting & Forecasting Accountant, Part Qualified Management Accountant, CIMA Accountant, CIPFA Accountant, Finance Analyst, Charity / Not-for-Profit Accountant, Deputy Head of Finance
REF-225 857
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we’d love to hear from you.
About Us
The Society for Endocrinology is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions.
We empower healthcare professionals and researchers to stay at the cutting edge of science and patient care. We also support other national and international endocrine organisations (our clients) to deliver their own impactful work.
As a medium-sized charity with a friendly, supportive and flexible culture, we work collaboratively to make a big difference and build a strong global endocrine community. We are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work.
The role is full-time, but please let us know if you would like us to consider part-time.
The Role
Are you passionate about combining data expertise with exceptional customer service? We’re looking for a Membership and CRM Officer who loves data as much as people—combining advanced Excel skills and database expertise with outstanding communication and administrative skills.
You will independently manage membership subscription processes and grants administration, respond to member queries and ensure our CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation.
What You’ll Do
· Administer membership applications, renewals, and payments
· Provide excellent support to members and delegates and respond to enquiries
· Maintain, troubleshoot and optimise multiple CRM systems, ensuring data accuracy and compliance
· Develop and generate reports and insights to inform decision-making
· Support grants administration and committee processes
· Collaborate across teams to improve systems and member engagement
Please see full job description for more details.
What We’re Looking For
· Customer service skills and professional written and verbal communication
· Proficiency with Microsoft suite
· Advanced Excel skills (Power BI experience is a bonus)
· Proven experience managing CRM systems and complex databases
· Strong organisational skills and attention to detail
· Customer- and solutions-focused mindset with the ability to build positive relationships
· Experience in membership/subscription administration or similar is desirable
Why Join Us?
· Hybrid working - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed)
· Flexitime system
· 26 days annual leave minimum, plus bank holidays
· Health and Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more
· Salary Extras scheme
· Refer a friend scheme
· Employee Assistance Programme
· Be part of a charity that makes a difference in healthcare
· Collaborative and supportive team environment
We aim to conduct first-round interviews via Teams call week commencing 2 February. In-person interviews will follow before the successful candidate is selected.
We are happy to answer your questions prior to application.
We bring together the global endocrine community to share ideas and advance hormone science and practice
The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
Are you passionate about supporting young people and shaping education-based interventions? We are looking for a Senior Practitioner – Education & Partnerships to lead strategic engagement with schools, colleges, and community partners across Buckinghamshire. This is a unique opportunity to combine frontline expertise with leadership in developing targeted education programmes and partnership work.
Where: Buckinghamshire (Countywide)
Full Time Hours: 37.5 per week
Full Time Salary Range: £32,002.35- £34,214.20*
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
Key Responsibilities
- Act as a practice lead within our Children & Young People’s Service, working with young people with complex needs.
- Drive the development and delivery of substance misuse prevention and early intervention programmes in educational settings.
- Build strong relationships with schools, PRUs, youth services, and voluntary organisations.
- Represent the service at education forums, safeguarding panels, and partnership boards.
- Line manage the Targeted Intervention Coordinator and oversee the Youth Ambassadors programme.
- Provide training and consultation to professionals on issues facing young people around substance misuse.
- Deliver high-quality interventions for young people with complex needs, including assessments, care planning, and psychosocial support.
- Lead education-focused initiatives such as targeted ter 2 workshops and interventions.
- Develop resources and toolkits for schools and youth settings.
- Ensure accurate data collection and reporting for educational interventions.
- Support the Team Leader with case management, audits, and service development.
- Champion safeguarding and trauma-informed practice across all activities.
About You
We’re looking for someone who is:
- Experienced in multi-agency working and building strong partnerships.
- Knowledgeable about young people’s substance misuse, safeguarding, and harm reduction.
- Skilled in delivering education programmes and managing staff or volunteers.
- Qualified to Level 3 in Health & Social Care (or equivalent).
- You will need to work flexibly countywide across Buckinghamshire so must hold a full UK driving license and have access to a car.
What we Offer
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- Opportunity to lead and shape a vital service alongside a friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 28 to 30 (£32,002.35 - £34,214.20)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
23/1/2026
Closing Date
12/1/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.