Jobs in Birmingham

The main responsibilities of the of Diocesan Housing Surveyor are:

• Inspect Clergy houses and assess repairs and improvements necessary in compliance with Coventry Diocese Clergy Housing Standards.
• Implement the recommendations of the property reports.
• Arrange property inspections and implement the required works with the agreement of the Property Manager.
• Address reactive repairs and ensure works are undertaken and completed in accordance with the Housing Standards.
• Prepare schedules of work and cost budgets, agree these with the Property Manager before tendering to approved contractors.

What we are looking for in a Diocesan Housing Surveyor:

· Driving Licence with access to own car

· Previous experience of managing small works contracts

· Working knowledge of residential building defects and their resolution

· Proven awareness of health and safety with regard to building management and works contracts.

· Being responsible for the day-to-day maintenance of properties whilst remaining within budgetary and time constraints

· Degree Level or relevant experience commensurate to the role

· Evidence for continuing professional development.

· Familiarity using a modern Property Management software package

This post reports to the Property Manager and is based in the Diocesan Offices in Coventry.

Diversity, Equity and Inclusion

In the Diocesan offices we are committed to work with determination towards a fuller representation of the social, cultural and ethnic diversity which accurately reflects the people we serve in the Diocese of Coventry. We expect all employees to promote and model equity, diversity and inclusion in their working practices and relationships and to uphold principles of equality of opportunity in accordance with our legal and theological obligations as written in Galatians 3:28 which says, “There is neither Jew nor Gentile, neither slave nor free, nor is there male and female, for you are all one in Christ Jesus”.

If you have a disability, long-term illness or are neurodiverse, and you feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you.

As an equal opportunities employer, we particularly welcome applications from United Kingdom Minority Ethnic / Global Majority Heritage (UKME/GMH) candidates who are currently underrepresented in our organisation. All appointments will be made on merit of skill and experience relative to the role.

All employees undertake mandatory Diversity, Equity and Inclusion training during their employment with us.

To see more details about this role and how to apply, please click on the "apply" link and it will take you to our website. 

Purpose and Scope of the Role

To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence. 

Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.

There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients. 

Main duties and responsibilities 

Manage a caseload of clients/households:

· Provide initial reception and orientation at client’s homes and within their local community settings 

· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.

· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs. 

· To be the lead contact for all agencies and responsible for coordinating support for your key clients.

· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.

· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements

· Where possible deliver the service in a community language

· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to: 

· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.  

Welcoming families upon arrival

· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services; 

· Working with Social Services to ensure all special needs are addressed; 

· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.

· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.

· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.

· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.

· Ensuring that refugees understand their financial rights and responsibilities

· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.

· Support refugees with mandatory reconsiderations as required.

· Support with access to individual grants if required.

· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services; 

· Registering and supporting children with local schools; 

· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults; 

· Signposting and assisting in training, education and employment to ensure long term independence

· Refer into other provision as provided by third party organisations

· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.

· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.

· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users. 

· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees. 

· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services. 

· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.

· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.

· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes. 

· To keep full, accurate and up-to-date case records. 

· To provide written and oral reports as required. 

· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries

· To carry out monitoring and evaluation processes as appropriate 

For the Charity 

· To play an active role in one or more RMC’s working groups as required. 

· To liaise with other teams in RMC as appropriate. 

· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork. 

· To participate in supervision, appraisal and training as agreed with the Manager. 

· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database). 

· To carry out other duties consistent with the nature of the post, and in furtherance of the project. 

· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities. 

The above duties will be prioritised by the Head of Services in consultation with the post-holder.  The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time.  This would be done in a way consistent with the purposes of the post and in consultation with the post-holder. 

A DBS check will be carried out for this post.

Flexibility

To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Person Specification

Experience and Skills

Desirable

Essential

Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement. 

X

Experience of comprehensively assessing need and creating risk management plans for multiple individuals. 

X

Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process. 

X

Experience of working with a wide range of professionals to access needs led intervention. 

X

Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients. 

X

Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement. 

X

An understanding of the issues facing refugees during integration to a new community. 

X

Good knowledge of the services available to support refugees. 

X

Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.

X

Good organisational and monitoring skills, with the ability to prioritise. 

X

Excellent administrative skills including good computing skills and the ability to use I.T. applications. 

X

Understanding and a commitment to diversity and equality, with demonstrable cultural competence. 

X

Ability to lone work and complete delegated task with own initiative. 

X

Ability to be flexible to the needs of the organisation. 

X

Enthusiasm and willingness to agile working and outreach activities.

X

Ability to speak a community language

X

Good local knowledge

X

OISC (Office of Immigration Services Commission) regulated 

X

Experience of providing outreach support to families in their home and in community settings

X

Car driver 

X

The RSCM is on a mission to enable the flourishing of church music, and in particular to get children singing.

Working across the whole charity, you will work to sell existing products, courses and events, as well as membership subscriptions. With a passion for the power of singing and music, you will persuade musicians, teachers and members of church communities of the value of RSCM’s offerings. You will build and leverage a network of advocates to help spread the word, accelerating take-up and growing the RSCM’s reach in churches and schools.

The post holder will be expected to work to actively drive sales of RSCM products such as ‘Hymnpact!’ (a singing resource aimed at encouraging singing in primary schools), sales of events such as singing courses, and membership subscriptions; and in some instances voluntary giving. Some of the work will be in support of RSCM Enterprises, RSCM’s wholly owned trading subsidiary.

The sales plan will be delivered with some assistance of external contractors (e.g. social media), and with input from individuals across the organisation.

The post holder is responsible for selling to individuals, corporate customers (such as school federations) and organisations (e.g. choral societies) including through appropriate organisational networks. The holder will play an active part in suggesting, agreeing and delivering agreed KPIs and sales targets, monitoring and adjusting activities as necessary to improve results. The successful candidate will play a key role in ensuring the long-term financial viability of the charity and whilst we have a comprehensive product offer, we welcome innovation. The post holder will be expected to make suggestions and recommendations for NPD (new product development) and changes to our strategy that could make the products more attractive to parallel markets.

Sounds exciting? See the full job description and person specification 

Location: remote or working out of our Salisbury office.

Closing date: 17th May 2024

Youth Engagement Officer
Location: Hybrid from our office in Stroud, Gloucestershire or remote based
Salary: £23,000 to £26,000 per annum (depending on experience)
Hours: 21 hours per week
Contract: Fixed term, 12 months
Closing Date: 28 May 2024

We are looking for a Youth Engagement Officer to become an integral part of the Meningitis Now Communications and Fundraising team.

Young people are a key audience for Meningitis Now – and one where cases of meningitis are increasing. This role will be key in engaging with and raising awareness amongst young people across the UK. You will be responsible for developing content for our new TikTok channel, as well as moderating and finding ways to grow our audience. You will also play a key role in engaging young audiences with fundraising for Meningitis Now, helping to create new campaigns and explore new products to help us develop relationships with this important audience.

About the job

Duties and Responsibilities

• To create content for TikTok and other social channels, working to our social media strategy.
• Report on social media performance and use this to inform future content.
• Create and manage paid advertising campaigns on TikTok.
• Community management of our TikTok channel, signposting to further information or support where necessary.
• Engage with our Believe & Achieve team and Volunteering team to collaborate with young people to create social content.
• Engage and build relationships with potential influencers/ambassadors who can help amplify our voice and messages.
• Keep up to date with industry trends and identify opportunities for Meningitis Now to engage with trends.
• Work closely with digital colleagues managing Meningitis Now’s other social platforms, to plan relevant content and ensure a joined-up approach.
• Identify and develop youth audience fundraising opportunities.
• Work with our Fundraisers to develop new products that appeal to young people.
• Increase Meningitis Now’s profile and support the delivery of the charity’s strategic aims.

What we're looking for

Skills and Experience

• Experience in marketing or social media.
• Experience creating content for social platforms, particularly TikTok.
• Experience using Canva and CapCut.
• Excellent written and verbal communication skills.
• Creativity.
• Attention to detail.
• Excellent interpersonal skills and ability to work with different teams.
• Empathy, often working with individuals who have been affected by meningitis.
• Competency in Microsoft Office.

Desirable Selection Criteria

• Experience in the charity sector.
• Experience using Adobe Creative Cloud.

Other Requirements

• Commitment to the goals and values of Meningitis Now.
• Occasional out of hours travel and attendance at events, when required.
• Other requirements as determined by the organisation.

Ready to apply?

Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.

Closing date for applications: 9am Tuesday 28 May 2024*
Interviews: Week commencing 3 and 10 June 2024

*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

Every childhood is worth fighting for. This is our belief. It drives us. And it inspires our Communications team to drive the NSPCC to be a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. Join us as a Data Selections Officer and help us make a contribution that makes a difference.

This is an exciting role supporting the Supporter Experience team in delivering an extensive portfolio of campaign selections and supporter journeys across the NSPCC. The team, which sits within the Communications division, is responsible for managing communications with warm supporters. The team works with Campaign Managers to use data effectively in supporter communications, ensuring supporters receive an excellent experience of the NSPCC.

This role will be responsible for planning and delivering supporter journeys and data selections for NSPCC campaigns, based on briefs developed with Campaign Managers and internal teams. This will primarily use FastStats, PeopleStage and Adestra, as well as the Microsoft Office suite.

The successful candidate will have experience of mailing selections and automated journey creation, as well as an understanding of how data can be applied to create complex and tailored supporter journeys using dynamic content, journey logic, personalisation and reporting. The successful candidate will also have strong interpersonal skills and be experienced in developing and maintaining working relationships across various teams.

Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The salary is in line with the BITC job framework - minimum of £22,770 per annum regional and £25,875 per annum London office based. 

The location is flexible - across the UK - homebased or based out of a BITC office with a hybrid approach.

The responsibilities include: 

• Undertaking project management, including coordinating the team
• Tracking, monitoring and evaluating engagement with our inclusion campaigns via internal systems including Salesforce and Power BI
• Supporting the team with primary research, literature reviews of secondary sources and analysis of numerical data
• Developing content such as toolkits, factsheets, blogs, slide decks, case studies and other knowledge-based content to support businesses to engage with and implement campaign asks
• Managing internal and external stakeholder relationships
• Managing the Employment and Skills Twitter channels, posting content and driving engagement
• Using your own initiative to anticipate and vary the effort needed to meet internal and external deadlines
• Supporting on all aspects of delivering events, including occasional presenting

The successful candidate must be willing to undertake some travel within the UK, up to once a month.

Closing date - Sunday 19 May 2024 at midnight 

Interviews on Tuesday 28 May 2024 

Support and Development Officer – East and West Midlands

• Salary of £23,634 per annum 
• 3-year fixed term contract 
• 35 hours per week
• Home based (within the East or West Midlands) 

Reporting to the welcome team manager and sitting within the service delivery team, we’re looking for some who is: 

• Committed to engaging and empowering volunteers and older people. 
• Experienced in using a CRM system to capture, store, and retrieve information on all stakeholders. 
• Solution focused and committed to using technology to find solutions and to improve performance. 
• A skilled and confident communicator able to engage on the phone with people of all ages. 
• Familiar with working in a fast-paced environment with experience of working to deadlines and meeting performance related targets. 

Key responsibilities 

• Supporting volunteer and older people applicants in your region through the onboarding process.  
• Leading online group volunteer inductions, checking references, and conducting ID checks.  
• Conducting informal calls with older people applicants, ensuring that our services meet their needs.  
• Collaborating with colleagues to identify applicants for volunteer roles or older people referrals.  
• You’ll also be part of the team which responds to phone and email enquiries and that provides high quality support to older people and volunteers.  

We put the safeguarding of our older people, volunteers, and colleagues at the heart of everything we do and as such, this role will be subject to an enhanced criminal record check.

About you

Essential 

• Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems.  
• Enthusiastic about using technology to improve the volunteer and older person experience and to improve performance. 
• Excellent interpersonal, written, and verbal communications skills. 
• A desire to learn, adjust and adapt to constructive feedback. 
• Organised with a methodical approach to work and excellent time management.  
• Initiative-taking, able to take responsibility for own performance and to demonstrate the ability to work with minimal supervision and under pressure to meet targets.
• Strong understanding of the importance of record-keeping and CRM systems.  
• Strong understanding of the importance of brand and commitment to the brand guidelines.    
• Clear understanding of safeguarding systems and processes, confidentiality, and GDPR implications when working with volunteers and older people. 

About Re-engage

We are positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation. 

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable -  and of our ethos of bringing generations together.  These guide our day-to-day work, alongside our commitment to harnessing technology.    

Joining our team means making a tangible impact on the lives of older people while enjoying a supportive and inclusive work environment. Although we operate remotely, we encourage teamwork and wellbeing through many and varied interest groups and virtual networking and social activities.  We also offer periodic opportunities for face-to face collaboration. 

How we recruit 

Diversity and inclusion are important to us.  We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.  We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.

The closing date is 5pm on Monday 13 May 2024, however, you should note that we reserve the right to close the vacancy early if we receive sufficient applications. Therefore, if you’re interested in this role and in working for Re-engage, we would encourage you to apply ASAP. Interviews will be held on Wednesday 22 May via Teams.   

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role

You’ll mobilise people to become part of a growing community, taking action to improve the lives of everyone affected by Parkinson's. You’ll lead collaboration, joint planning, shared ownership and delivery of area plans to develop a people powered movement, uniting everyone behind a common vision. 

You’ll be responsible for driving forward the charity’s strategic plans, working with the vision of the community in a designated geographical area.  You’ll grow, facilitate and inspire a movement of people that is supported to have a positive impact and is reflective of the local community.

What you’ll do

• Be accountable for developing, overseeing delivery and evaluation of the local community development plan
• Create an inclusive model of feedback and collaboration that increases participation and involvement across diverse communities 
• Source and analyse validated data and local intelligence to support the  community to make informed decisions about priorities and evaluate interventions
• Build and develop local partnerships, collaborations, coalitions in order to achieve innovative and creative responses with positive outcomes that will meet identified needs

What you’ll bring

• Experience of people (staff and volunteer) management as well as a commitment to working collaboratively with volunteers, and demonstrable experience of engaging and maintaining relationships with stakeholders including those from diverse communities
• Experience of engaging and inspiring internal and external stakeholders to support and deliver organisational objectives
• Experience of facilitating and modelling a collaborative and transparent approach, which promotes trust, mutual respect, ownership, reflection and a sense of responsibility 
• Knowledge and/or experience of appropriate health, social care structures and services relevant to Parkinson’s and of the principles of influencing and campaigning 

This is an exciting time for Parkinson’s UK and we would love you to join us!

The successful candidates will be required to 

• have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn
• live in the area covered by the post and be able to travel when needed within the area and occasionally further afield

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

From this investment we’re looking for someone to provide a high quality, local volunteer support service in region. Volunteers are vital to Parkinson’s UK; they provide highly valued support and services through local branches, groups, and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s.

About the role: 

You’ll act as the main point of contact and support for volunteers in local branches, groups, and cafes. As part of an integrated regional team you’ll contribute to shared plans and priorities. 

Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community. 

What you’ll bring:

• Strong volunteer support skills and an ability to work in a user-focused and inclusive way 
• Experience of volunteer recruitment, induction and training 
• Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers 
• Proven ability to take a solution focused approach, supporting with queries raised by volunteers 
• Ability to confidently support group volunteers with budgeting, forecasting and financial reporting 

This is an exciting time for Parkinson’s UK and we would love you to join us!

The successful candidates will be required to 

• have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn
• live in the area covered by the post and be able to travel when needed within the area and occasionally further afield

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Wellbeing Hub Navigator - Mental Health

Birmingham

£23,400 FTE (£18,720 pro rata)  

Hours: 30 hours per week

Contract: 9 months Fixed term 

Are you an empathic individual, who can listen to people’s concerns and help to provide support? 

Are you respectful, mindful and trustful?

Are you ready to make a difference? 

It takes a special kind of person to be a Wellbeing Navigator with our client; someone who has patience and an empathic nature, who is reliable and dedicated and above all, has a desire to help others.

Over the past couple of years, we have all started to understand mental health and, as an organisation, are proud of the essential work that they do and appreciate the extra mile that their staff go to.

As one of their valuable Bullring Wellbeing Hub Navigators, you will be on-hand to provide advice and signposting and offer an important listening service to those in need. You’ll create and deliver a variety of informative and enjoyable sessions and events that support wellbeing and encourage people to join relevant groups. You’ll love meeting new people, providing a welcoming atmosphere for those who attend the Hub and will be able to identify if there are events / groups that would be beneficial to support visitors. You’ll be part of a small, friendly team who ensure the public have access to vital information and that it reaches the most vulnerable people, many who wouldn’t usually reach out for support or help for mental health support. They’re looking for a communicative and confident individual, who feels at ease liaising with external community partnerships. 

With experience of working in the mental health field, you’ll know how to help people be in control of their lives and will treat everyone with dignity and respect. You’ll have a good understanding of the Equality Act and will be able to demonstrate a positive attitude to those who have experienced mental health difficulties.

With patience and compassion, you’ll be making a difference in people’s lives; it’s not everyone that can say their work has a positive impact on individuals and the community. This is a rewarding opportunity with a great team, and we can’t wait to see you succeed and help others to grow! 

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

Their people are key to the success of the organisation, and they are recognised as both Mindful Employer as well as achieving gold standard success in Investors in People. 

They welcome applications from people who have experienced mental health difficulties. 

Closing date for applications: Sunday 19 May 2024 

Interviews to take place on Tuesday 28 and Wednesday 29 May 2024 

Job Title: Administrator/Receptionist

Salary: £22,011

Hours: Full-time or Part-time (We are open to job-shares)

Location: Tyseley, Birmingham

About this role

This role is a pivotal one in Central England Law Centre as we strive to deliver excellent service to our wide range of clients from the local community in Birmingham.

The receptionist/administrator is the first point of contact for all clients whether they visit in person, send an email or contact us by phone.  The person will also be responsible for providing administrative support to our caseworkers whilst overseeing all aspects of the management of the office from coordinating IT equipment, ordering office supplies and ensuring all building maintenance is up-to-date.

The successful candidate will be subject to a basic DBS check.

Responsibilities

• Provide an excellent client focused reception service in person, by email and phone
• When required, provide general signposting information to clients
• Ensure that all records are kept up to date and files are maintained to a high standard
• Provide reports from Law Centre data sources as required
• Maintain asset logs of Law Centre equipment and identify equipment needs
• Coordinate IT issues with our external IT support
• Ensure building maintenance is up to date

Person Specification

Essential

• A demonstrable commitment to social justice and a commitment to and understanding of the aims and objectives of the Law Centre.
• The ability to work sympathetically and effectively with a wide variety of staff, volunteers, partners, and clients
• A non-judgemental attitude 
• The ability to communicate effectively and sensitively
• An understanding of the importance of confidentiality
• The ability to get on with people and be polite under pressure and to work co-operatively as part of a team

Desirable

• Knowledge of the work of Central England Law Centre or similar social justice organisations
• Experience of case management systems
• Experience of operating a telephone switchboard
• Experience of working with the public and in a busy and demanding environment

About CELC:

A fairer, more just society in which an understanding of rights and their power is embedded within communities.

Central England Law Centre is the UK’s largest Law Centre. Our size enables us to provide legal expertise across eight different areas of social welfare law including: discrimination; employment; health and social care; housing; immigration and asylum; public law; and welfare benefits. This means that we can offer services that can address all of the interconnected problems people face in their everyday lives.

What we offer: 

•  37-hour working week;
•  Flexible working hours and a hybrid working arrangement;
•  28 days holiday (rising by 1 day per year of service to 35 days after 5 years of service) plus 8 statutory days;
•  Pension scheme membership;
•  Access to an employee assistance programme;

We invite interested candidates to download our Recruitment Pack for this role from our website.

Closing date: 12pm on the 17th May 2024

Interviews will be held in week commencing: 20th or 27th May 2024

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the 34 year history of the Service Personal Support & Social Work Service.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on 12 May 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: TBC.

JOB TITLE: Communications and Events Officer

SALARY: £25,000+ per annum (FTE)  

LOCATION: Homebase (Preferably Lincolnshire / Notts based, or centrally located in England to attend team meetings, but applicants outside this area will be considered)

HOURS: Part-time of full-time depending on candidate preference, 33 – 37.5 hours per week, flexible working

CONTRACT: Permanent or FTC

Are you an energetic and motivated individual with a passion for communications and events who is looking for their next step? Would you like to join a dynamic organisation that’s truly making a difference? 

The Jon Egging Trust is seeking an exceptional Communications and Events Officer to support our small and close-knit Communications and Fundraising Team to create outstanding, inspiring outward-facing communications and deliver our established calendar of fundraising events. You will be joining a fantastically motivated and committed team of home-workers who are passionate about improving the lives of young people through our long-term youth programmes. 

The successful candidate will be a meticulously organised and brilliant team-player with extremely strong written communications and proofreading skills and a track record of working in a professional comms or events environment.

The role would ideally suit someone seeking their second job after graduation, or someone who is returning to the workforce or seeking a change in pace, but if you can convince us that you are the perfect candidate then we will happily consider other applicants.

We are looking for someone who is comfortable working autonomously and able to prioritise multiple workloads, and who is endlessly curious and wanting to bring fresh ideas and perspectives to the table. 

If this sounds like you, we want to hear from you!

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 40,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up. 

Our benefits package includes:

· Flexible working 

· Enhanced annual leave

· Homeworking allowance

· Occupational pension scheme

· Occupational sickness scheme

· Special paid leave provision

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

Please complete our online application form. Communications and Events Officer job - Homebase (Preferably Lincolnshire / Notts based, or centrally located in England to attend team meetings, but applicants outside this area will be considered) - Jon Egging Trust

The closing date is Thursday 9th May 2024 at 23:30. We encourage applicants to apply right away and not wait for the closing date as we reserve the right to close the process early if we garner high levels of applications and will be shortlisting as we go along.

Interviews to be held week commencing 20th May 2024.

Questions?

Contact us through our website. 

Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK and a satisfactory DBS check.

About the opportunity
As our Digital Marketing Officer, you will play a pivotal role in supporting the Marketing Manager and broader team in volunteer and school recruitment efforts, while managing our social media presence. Your primary responsibilities will include managing and curating content for Action Tutoring's social media platforms, including Facebook, Instagram, LinkedIn, X, and TikTok.

In addition to social media management, you will contribute to the creation of diverse content, such as graphics, videos, and photography, with occasional visits to our school programmes and events. You will also monitor and report on the impact of our social media campaigns, staying abreast of industry trends to optimise our digital presence.

If you're creative, passionate about education, and thrive in community engagement, we'd love to have you on board.

Closing date: Sunday 19th May 2024
Interviews: 28th and 29th May 2024
Start date: June 2024

Location: This role is remote. The candidate can be based anywhere in the UK. Occasional travel to London is required.

We use anonymised applications for our shortlisting process.

Duties and responsibilities
• Responsibility for managing Action Tutoring’s social media channels (Facebook, Instagram, LinkedIn, X, TikTok and YouTube). Plan content (in collaboration with wider Marketing and Communications team) in line with the charity’s wider campaigns, volunteer recruitment rounds and key messages, ensuring regular diverse posting.
• Work with the Marketing Manager to develop engaging content which encourages the recruitment of high quality volunteer tutors, enquiries from potential partner schools and raises awareness of the charity to potential fundraisers, donors and employees.
• Promote the breadth of Action Tutoring’s activities and projects on social media, working across the whole team to gather content to raise brand awareness (including Programme, Philanthropy, Operations, Policy and Impact).
• Contribute to the development of content for social media channels including graphics, video and photography, with the occasional visit to school programmes and other charity events.
• Regularly analyse and report on the impact of Action Tutoring’s social media content through weekly analysis, quarterly reporting and campaign analysis.
• Monitor social media trends and industry developments to ensure we’re maximising content across all channels.
• Lead on blogger, influencer and community outreach (e.g. Facebook community groups, Next Door) to help raise awareness of Action Tutoring's volunteering opportunities and encourage applications.
• Manage our national digital adverts (such as Indeed, CharityJobs, Do-It). Respond to any direct enquiries sent through these and other digital platforms, including the Volunteer Facebook Group and Google business.
• Identify national digital advertising opportunities for volunteer and school marketing, and support with content for regional adverts. Work with the Marketing Manager to analyse impact and decide where our budget is best spent.
• Support the day to day management of Action Tutoring’s website, editing content with updates upon request. Support with creating high quality, engaging content for the Action Tutoring website to ensure it’s optimised.
• Create external marketing materials on request and support with ad-hoc visual design work.
• Support with the attendance at volunteering promotion events, mainly university fairs.
• Any other duties deemed reasonable by the Chief Executive Officer.

Person specification

Qualifications criteria:
• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, X, and TikTok.
• Copywriting skills: able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves representing our brand on various channels and you will need to be able to adapt your communication style to different audiences and inspire them to engage with the charity.
• Able to work independently and use initiative in a range of situations.
• Able to think creatively and generate content to effectively convey messages and motivate audiences.
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.