Business analyst lead jobs
Section 20 Specialist
We are seeking an experienced Section 20 Specialist to lead statutory consultations and ensure full compliance across major works programmes.
Position: Section 20 Specialist
Salary: £35,951 per annum London weighted or £32,188 per annum Regional
Location: London Stratford or Manchester Trafford with hybrid working 20 to 40 percent office based
Hours: 35 hours per week, full time
Contract: Permanent
Closing Date: 25 February 2026
Interview Date: To be confirmed
Early applications are encouraged as the advert may close ahead of the stated date.
About the Role
This is a specialist position within a growing Service Charge team, focused on managing the full Section 20 statutory consultation process. You will take ownership of consultations from start to finish, ensuring all notices, communications and documentation meet legislative requirements.
Key responsibilities include:
- Leading Section 20 statutory consultation processes in line with Landlord and Tenant Act 1985 and Commonhold and Leasehold Reform Act 2002
- Issuing notices, logging follow ups and responding to observations within required timeframes
- Reconciling final major works costs and communicating outcomes to residents within statutory deadlines
- Issuing invoices for works within the 18 month recovery period
- Managing resident queries and providing clear guidance on legal requirements
- Working closely with Homeownership, Technical Services, Procurement, Estate Services, Finance and Service Charge teams
- Identifying non recoverable costs and escalating potential risks
- Maintaining accurate records on internal systems and supporting financial reconciliations
You will play a vital role in protecting income recovery while ensuring residents are fully consulted and informed.
About You
You will bring:
- Experience of Section 20 consultation processes, compliance and service charge administration
- Strong knowledge of leasehold legislation including Landlord and Tenant Act 1985 and Commonhold and Leasehold Reform Act 2002
- Understanding of First tier Tribunal applications relating to dispensation and service charge disputes
- Excellent numerical skills with high levels of accuracy and attention to detail
- Strong communication skills with the ability to engage a wide range of stakeholders
- A logical and methodical approach to problem solving
- Good organisational skills with the ability to manage competing deadlines
- Proficiency in Microsoft Office including Excel, Word and Outlook
Benefits Include
- Excellent pension plan with up to 6% double contribution
- 28 days annual leave plus bank holidays, rising to 31 days with service
- Westfield Health Cash Plan
- Non contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits and Employee Assistance Programme
- And many more
About the Organisation
One of the UK’s leading housing associations and developers, founded on the belief that high quality housing is vital for people’s health, happiness and security. Over 250,000 people call our properties home and we serve diverse communities across London, the South East and the North West.
People are at the heart of everything we do and our success depends on employing and supporting the very best people. We are proud to be a Disability Confident Leader and committed to creating an inclusive workplace where everyone feels welcome.
Other roles you may have experience of could include Service Charge Officer, Leasehold Officer, Major Works Officer, Service Charge Analyst, Homeownership Officer or Compliance Officer.
Apply now to join a growing specialist team where your expertise will make a real difference.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.
The role
As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.
You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.
Key responsibilities include:
- Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
- Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
- Holding accountability for regulatory compliance, quality assurance and service improvement
- Driving operational excellence, innovation and efficiency through effective systems and processes
- Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
- Developing, coaching and inspiring senior managers and leaders to perform at their best
This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.
About you
We are looking for a values-led, strategic and credible leader who brings:
- Senior leadership experience within social care, housing, homelessness or a closely related sector
- A proven track record of leading multi-site services and managing senior operational leaders
- Strong experience of working within regulated environments and delivering high-quality, compliant services
- Sound financial and commercial awareness, with experience of managing budgets and resources of a similar scale to Keychange (250 staff across 10 sites)
- A passion for developing people, culture and values-driven practice
- A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)
You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.
What we offer
This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England with flexibility around base location.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Job DescriptionJoin Us in Making a Difference at Marie Curie
Marie Curie is looking for a dynamic Senior Data Insights Manager to supercharge our insight capability during an exciting period of transformation. If you’re a strategic thinker, a confident influencer, and a hands-on analytics leader who loves turning data into action.
In this pivotal role, you’ll lead our insight function while the Head of Fundraising Analysis, Insight & Selections supports a major CRM replacement project. You’ll set the direction for analysis across Fundraising & Retail and Marketing & Comms deliver high-quality insight that drives decision-making, and mentor a talented team of analysts to push boundaries and explore new techniques.
This is a role for someone who thrives in a fast-paced, collaborative environment someone who can partner with senior leaders, challenge thinking, and champion an insight-led culture across the organisation.
What you will deliver
- Shape and embed best-practice approaches to data analysis, visualisation and storytelling.
- You’ll play a key role in strengthening our analytical capability coaching and developing 5 analysts at all levels, nurturing technical growth, and shaping a supportive, curious, insight-driven team culture.
- Deliver actionable insights that influence strategy, performance and supporter engagement.
- Work closely with senior stakeholders, translating business needs into analytical solutions.
- Improve and evolve reporting capabilities, including Power BI self-serve dashboards.
- Build new reporting functionality from data set creation to visualisation.
- Enhance the organisation’s data assets by identifying and integrating new internal and external data sources.
- Lead on model development, testing and implementation to support fundraising growth.
- Champion insight adoption across the directorate, building data confidence and capability.
- Act as a trusted advisor to senior leadership, supporting forecasting, budgeting and strategic planning.
- Stay ahead of industry trends, exploring new tools, technologies and analytical methods.
What You’ll Need
- Strong analytical expertise across a range of techniques, with hands-on experience in Power BI, SQL and modern data tools.
- Proven experience leading and line-managing analysts, with a passion for developing people.
- Exceptional stakeholder management skills confident influencing senior leaders and shaping decisions.
- Proven ability to build and nurture collaborative teams, fostering a culture of growth, learning and shared success.
- A strategic mindset with the ability to step back, challenge assumptions and identify the real questions behind the brief.
- Excellent data storytelling skills able to turn complex analysis into clear, compelling insight.
- Experience improving reporting systems, building dashboards and enabling self-serve insight.
- A track record of working collaboratively across multiple teams and functions.
- Curiosity, creativity and a drive to innovate always looking for better ways to use data.
To view the job description, please click
Application Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. (As we’re expecting strong interest, this role may close ahead of the advertised deadline so please get your application in)
Close date for applications: Sunday 1st March 2026
Salary: £40,000 pro rata
Contract: 12 month contract, 28 hours per week (can be split across 3-5 days, open to flexibility in days)
Based: Home-based role (1 day monthly travel required across all of Marie Curie offices and hospices)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments
Additional InformationAt Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Harris Hill is thrilled to partner with Christian Aid, to hire their new Digital Performance Advisor, to work in either London, Cardiff, Edinburgh or Warrington. The Digital Performance Advisor will be the driving force behind understanding and improving their online performance. This role is central to how they use data and insight to make impactful decisions across digital, fundraising, campaigning and supporter engagement.
This is a specialist analyst role and the organisation’s subject matter expert in Google Analytics 4 (GA4).
Your essential skills and experience:
- Proven expertise in digital analysis and insight, with experience producing data-driven reports and actionable recommendations
- Experience working for a charity or non-profit
- Advanced GA4 knowledge, including funnels, segmentation, lifecycle reporting and (where relevant) e-commerce tracking. Strong understanding of the transition from Universal Analytics (GA3) to GA4 and its implications
- Experience using tools such as Looker Studio, Power BI, and behavioural analytics tools (e.g. Hotjar, Contentsquare)
- Ability to interpret A/B testing and experimentation results to inform optimisation decisions
- Experience managing tracking requirements, tag management and integrating digital data with CRM systems
Why this role is unique:
- True GA4 ownership: You will be Christian Aid’s subject matter expert in Google Analytics 4, with real responsibility for how GA4 is used, developed and embedded across the organisation. This is not a shared or junior analytics role — your expertise will shape best practice.
- Strategy over button-pushing: This role focuses on insight, interpretation and influence, not day-to-day campaign optimisation. You’ll answer the “why” behind performance and help teams make better decisions, rather than simply reporting metrics.
- Built, not starting from scratch: GA4 is already implemented, giving you a strong foundation to improve structure, governance and reporting, and to unlock deeper value from existing data.
Do you want a voice at the table? Your analysis will directly inform strategic decisions, helping colleagues across the organisation understand users, test improvements and optimise digital experiences.
- Salary and location- £46,666 - £54,527 in London (Waterloo). £41,783- £49,644 in Cardiff, Edinburgh, Warrington.
- Hybrid working- 2 days in the office, 3 days working from home.
- Full-time, permanent.
- Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service.
Closing date- ASAP. The charity is reviewing applications on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary up to £25,989.60 depending on experience
22.5 hours per week
Location: Stevenage Office with Hybrid working, Carers in Peterborough and Essex
We have a fantastic opportunity to join our team and a growing fostering service in the Eastern Region where you will be able to contribute to achieving positive results for young people.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK.We have a passionate commitment to our young people, placing them at the centre of everything we do.We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the Role
As a Supervising Social Worker, you will play a key role in the growth and development of St Christopher’s fostering services. You will be responsible for the recruitment, training and assessment of foster carers, building positive relationships with placing authorities, and providing high-quality supervision and support to foster carers to enable them to deliver the best possible outcomes for children and young people.
Applicants should have:
·CQSW, DipSW, BA Social Work or equivalent professional qualification, and registration with the Health and Care Professions Care Council (HCPC).
·Experience of working in fostering or adoption.
·Knowledge of relevant child care legislation.
·Ability to manage your caseload effectively and to plan and priorities work to meet deadlines.
·Excellent communication, motivation and team work skills.
·Ability to travel independently to all areas required by job responsibilities.
·Passion for building brighter futures for vulnerable young people and delivering the highest quality services possible.
What you should expect from us:
·Salary up to £25.989.60 depending on experience.
·Competitive pay and reward structure offering salary progression based on performance.
·A friendly working environment, a fun, open and honest culture.
·25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
·Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
·Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
·BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
·UK Life Assurance (Death in service) to the value of 3 times your annual salary.
·Cycle to work scheme.
·Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
·Discretionary Funded Training Programs.
·Employee Awards based on performance and length of service.
·Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification.
For the full Job Description and Person Specification please visit our website. CVs will not be accepted.
Closing date: 3rd March 2026
We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the closing date.
It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
Please note this post has a minimum age restriction of 21 for roles working directly with children and young people in our residential and semi-independent Homes in line with the Equality Act ‘occupational requirement’.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
