Business operations manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Programmes / Programmes Director, Level Water
What we're building
Level Water exists to solve a problem that shouldn’t exist: too many disabled children are still missing out on high-quality swimming lessons.
We’ve built a delivery model that works. Families trust us. Pools want to work with us. Funders back us. We’re well-funded (80% unrestricted) and responding to growing demand.
Now we’re entering the next stage: scaling what works without losing quality, care, or joy. This role sits right at the heart of that mission - leading not just how our programmes are delivered, but how we define, measure, and grow our impact.
We’re Level Water - a founder-led charity solving unequal access to swimming for children with disabilities. We’re not a typical charity. We own our swim events and run them like a business, creating a sustainable income stream that directly funds our programmes. That model gives us the freedom to move fast, test ideas, and build something that doesn’t exist anywhere else.
Because we’re self-sustaining, we can make clear, confident decisions about our programme and impact direction. If you want to help tackle unequal access to sport - and shape how a modern charity designs, delivers, and measures programmes at scale - this is your chance.
The opportunity
This isn’t a “keep programmes running” role.
This is a build, lead, and scale a national delivery model role.
As Head of Programmes, you’ll own how Level Water’s programmes are designed, delivered, improved, and expanded. You’ll take a proven model, design for growth and help turn it into something category-defining - working at pace, making smart decisions, and setting the standard for what inclusive swimming can look like across the UK.
You’ll work closely with the CEO and senior team, lead our brilliant programme function (a Training and Excellence Manager and Programmes Officer), and bring energy and momentum to a part of the organisation that sits right at the heart of our impact.
If you’re excited by growth, complexity, and building something that really matters, you’ll thrive here.
If you’re looking for a role where you can play it safe, this probably isn’t it.
What you’ll actually own
Programme design, quality & scale
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You’ll own how Level Water’s programmes are designed, delivered, and grown - now and into the future.
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Set the strategic direction for our lesson delivery model, ensuring it scales without losing quality, care, or joy.
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Lead and develop the Programmes team, setting clear priorities, standards, and ways of working.
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Ensure programmes are safe, inclusive, effective, and consistently high-quality as delivery expands.
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Build the systems and processes that make great delivery easier at scale, not harder.
Impact, learning & continuous improvement
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You’ll define how we understand, measure, and improve our impact - and use learning to drive better delivery.
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Ensure we gather meaningful insight from families, swimmers, teachers, and partners.
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Turn data and feedback into clear learning that actively shapes programme decisions.
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Lead Level Water’s approach to impact reporting for funders, partners, Trustees, and the Board, alongside the Senior Leadership Team.
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Set clear success measures and use them to guide prioritisation, iteration, and growth.
Strategic partnerships, funding & sector influence
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You’ll build the relationships and credibility that enable sustainable programme growth and wider change.
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Build and manage strategic partnerships with national pool operators and delivery partners.
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Secure and manage national agreements that unlock scale and improve access.
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Work closely with Fundraising to shape strong, realistic programme content for grants and funding proposals.
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Own the programme side of grant-funded delivery, ensuring work is well planned, delivered to a high standard, and reported with clarity and confidence.
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Represent Level Water externally as a credible, influential voice in inclusive swimming, helping to shift culture and practice across the sector.
Who we’re looking for
We care far more about how you work than where you’ve worked or what sector you come from. You don’t need a background in swimming. You don’t need charity experience. What matters is how you think, how you lead, and the energy you bring.
People who thrive here have:
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Ambition for growth. You’re excited by the moment where something good needs to scale - and you want to help shape what comes next, not just maintain what already exists.
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Ownership and momentum. You take responsibility, spot opportunities, and move things forward. You don’t wait for perfect information or permission before acting.
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The ability to hold strategy and delivery together. You can zoom out to set direction and zoom in to make sure things actually work - and you know when each is needed.
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Confidence leading through change. You’ve helped programmes or services evolve through growth, complexity, or transformation, and you’re comfortable making decisions in imperfect conditions.
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Strong relational leadership. You build trust quickly, bring people with you, and create credibility with partners, teams, and senior stakeholders.
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A solutions-first mindset. When things get complicated (and they will), you stay calm, pragmatic, and focused on what will move things forward.
Bonus points if:
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You’ve worked in a scale-up, start-up, or fast-growing organisation.
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You’ve built or reshaped delivery models, partnerships, or systems as things grew.
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You’re motivated by impact and inclusion, and want your work to genuinely change lives.
If this sounds like you - and you’re excited by the challenge of building something ambitious with real-world impact - we’d love to hear from you.
Why Level Water?
Our values - Bold, Driven, Personal, and Joyful - shape how this role shows up in practice. You’ll be expected to bring ambition, move with purpose, care deeply about people, and help build programmes that feel genuinely joyful to be part of.
Bold.
This isn’t a “run what already exists” role. You’ll challenge assumptions, set direction, and help shape the future of inclusive swimming. We want your judgement, your ideas, and your confidence to make clear calls.
Driven.
We’re growing fast, and programmes sit at the centre of that growth. If you’re ambitious about scale, impact, and building something that lasts, there's a real opportunity here to lead what comes next.
Personal.
We’re founder-led and people-first. You’ll work closely with families, partners, and colleagues, balancing high standards with empathy, clarity, and care.
Joyful.
Swimming should be positive, empowering, and fun - especially for children who’ve too often been excluded. You’ll help ensure our programmes don’t just deliver outcomes, but create experiences that build confidence, independence, and a lifelong love of the water.
Practical details:
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Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells, your choice.
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You'll attend weekend events throughout the summer.
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Some travel required to pools, partners, and events (including occasional weekends)
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Salary: Head of: £46k-57k (depending on experience)
How to apply
We want to hear from you in whatever way best shows us who you are and how you think.
Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Great. A video introduction? Awesome. Whatever format helps you shine and show us who you are.
Here's what we'd love to know:
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What’s the boldest change you’ve delivered that improved outcomes for the people your programme existed to serve - and what did you personally do to make it happen?
Before you apply:
If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Lucy Powell, Operations Director at Level Water, and I'd genuinely love to chat.
Deadline:
We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are.
We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us.
We're excited to meet you. Let's build something brilliant together.
We equip pools and leisure providers across the UK to deliver specialist swimming lessons for children with disabilities.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting a Peer IPS Employment Advisor to join our IPS service, you will be based in the borough of Newham, working 35 hours per week. Working Well Trust's services have previously been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
As a Peer IPS Employment Specialist you will play a vital role in helping people with mental health problems on their employment and recovery journey including using lived experience of recovery to support clients.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- Own personal lived experience of recovery from mental health difficulties
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
What we offer
- £31,277 per year
- 30 days annual leave plus public holidays, pro rata (FTE)
- Employer pension contribution of 6%
- Supportive environment within a small, dedicated team
- Meaningful, rewarding work supporting people into employment
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
- We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
- To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
- Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Closing date: Monday 19th of January 2026 (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.
Telephone interviews: 21st, 22nd and 23rd of January 2026
Final Stage interviews: 26th and 29th January, in person in Stratford, E15.
While we will aim to keep to the above dates, they can be subject to change.
Please upload and CV and answer the screening questions outlining how you meet the person specification. A cover letter in addition is optional.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
The client requests no contact from agencies or media sales.
The time commitment will be approximately 20 panel sessions per year, with a payment rate of £500 per panel, plus reasonable expenses incurred. Attendance at 2 training sessions per year is required and travel expenses will be covered. Panel sessions are held online.
PACT is one of the UK’s leading independent adoption charities, placing children with secure and loving families and supporting them with specialist therapeutic support.
Our external Adoption Panel Members play a vital role at PACT by carefully considering applications from those wishing to become adoptive parents. We are currently seeking an independent Adoption Panel Chair, to lead our online panel in making fair, informed recommendation outcomes to a high quality standard.
You will bring an understanding of the adoption process, gained from professional or personal experience, and will be competently skilled in chairing complex meetings. You’ll be capable of facilitating active participation and ensure the panel operates within a clear regulatory and policy framework.
With an awareness of the richness of different kinds of families and their potential for meeting children/s needs, we would love to hear from you if you can bring different experiences, knowledge and perspectives to our panel member group.
We are actively working to ensure that equality and inclusion is embedded in everything that we do. It is central to our work with vulnerable children and families, and championed by our community. However, we know there is more we can do. We want to do all we can for our service users, and we want everyone at PACT to feel a sense of belonging. To support this aim, we are working proactively to develop a panel member group that it is representative of our diverse service users (both current and prospective), volunteer community and our wider eco-system. We also know the value of having panel members who champion inclusive values and bring a wide variety of perspectives to our organisation. We welcome people of all ages, backgrounds, cultures and experience to apply for this role.
If you would like to arrange an informal discussion about the role, please visit our website to find contact details for our Panel Advisor.
If you believe you can contribute to the skills and diversity of our panel as Independent Adoption Panel Chair, then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date for applications: 9am, Fri 30 January 2026
Interviews will be held on: Wednesday 18 February 2026
Other roles you may have experience of could include: Independent Adoption Panel, Adoption Panel Member, Adoption Panel Representative, Adoption Panel Chair, Adoption Panel Vice Chair, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting a IPS Employment Advisor to join our IPS service part time, you will be based in the borough of Newham, working 17.5 hours per week. Working Well Trust's services have previously been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
What we offer
- £31,277 per year
- 30 days annual leave plus public holidays, pro rata (FTE)
- Employer pension contribution of 6%
- Supportive environment within a small, dedicated team
- Meaningful, rewarding work supporting people into employment
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
- We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
- To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
- Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Closing date: Monday 19th of January 2026 (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.
Telephone interviews: 21st, 22nd and 23rd of January 2026
Final Stage interviews: 26th and 29th January, in person in Stratford, E15.
While we will aim to keep to the above dates, they can be subject to change.
To apply, please upload your CV and answer our screening questions outlining how you meet the person specification. You can also add an optional cover letter.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
The client requests no contact from agencies or media sales.
Chief Finance Officer
We are seeking a Chief Finance Officer who will provide strategic financial leadership, playing a pivotal role in securing the long-term sustainability of this nationally significant Cathedral.
Position: Chief Finance Officer
Location: Chichester/Hybrid
Hours: Part-time (21 hours per week)
Salary: £60,000 pro rata
Contract: Permanent
Benefits: Pension contribution, pro rata of 34 days’ leave including bank holidays, Employee Assistance Programme, free onsite parking, and flexible working opportunities
Closing Date: Monday 2 February 2026
Interviews: First interviews will take place in person in Chichester on Tuesday 10 February
The Role
This is a pivotal senior leadership role with responsibility for the overall financial health, sustainability and strategic direction of the Cathedral. Working closely with the Chief Operating Officer, Chapter and senior colleagues, you will provide robust financial leadership while supporting income generation, investment planning and effective use of resources across a complex charity operation.
Key responsibilities include:
- Leading financial strategy, planning, budgeting, forecasting and reporting across all Cathedral entities
- Overseeing monthly management accounts, statutory reporting and audit processes
- Managing financial risk, cash flow forecasting and investment of liquid funds
- Supporting and advising trustees and committees with clear financial analysis
- Identifying and developing new income streams including commercial activity, grants and fundraising
- Providing financial oversight for new projects and strategic initiatives
- Ensuring compliance with Charity Commission and Church of England financial requirements
- Managing and developing the finance team
- Overseeing IT strategy and third party service providers to ensure value for money
A copy of the job description is available once you click to apply.
About You
You will be a qualified accountant with senior level experience and the confidence to operate both strategically and hands on within a values led organisation.
You will bring:
- A recognised accounting qualification such as ACA, ACCA, CIMA or CIPFA
- Recent senior financial leadership experience, ideally within a charity or heritage setting
- Strong commercial awareness and experience of income generation
- Proven expertise in budgeting, forecasting and financial planning
- Experience of financial risk management and investment decision making
- Excellent communication skills and the ability to influence a wide range of stakeholders
- A collaborative leadership style with strong people management skills
- The ability to manage competing priorities and multiple projects effectively
- Experience of Xero or the ability to learn new systems quickly
You do not need to be a member of the Church of England but should be in sympathy with the organisation’s mission and values.
About the Organisation
The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries. It is the Mother Church of the Diocese, which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year. Staff do not have to be Christian, but you should understand the Christian mission.
You may also have experience in areas such as CFO, Chief Finance Officer, COO, Director of Finance, Finance Manager, Financial Controller, Director of Corporate Services, Corporate Services Director, Head of Finance, Head of Resources.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Salvation Army is recruiting a Head of Data Insight. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Data Insight who will be responsible for ensuring internal teams have the knowledge at their fingertips to make informed fundraising decisions and improvements across the supporter experience.
As Head of Data Insight you will lead your team to provide essential audience and financial insights, underpinning marketing and fundraising activities, with a key focus on building frameworks to monitor effectiveness, support financial reconciliation and foster a high degree of trust within the data function. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a data insight strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values.
To be successful in this role you will have;
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Substantial experience of delivering data insight within a complex organisation
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A confident people leader and collaborator
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Ability to influence at a senior level and inspire and motivate colleagues.
This is an exciting time to join The Salvation Army. If you are an ambitious experienced data insight expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
To apply:
To find out more and to progress an application, please download the Candidate Pack and email us to arrange a chat with the THINK Recruitment team. All suitable candidates will be required to undertake the selection process outlined in the Candidate Pack including those who express interest directly through the TSA website.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Location:
The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. We require the post-holder to work a minimum of 2 days per week from THQ.
Timeframes:
Role closing: midnight Tuesday 27th January – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date
1st Stage interviews (virtual): Wednesday 4th February
2nd Stage interviews (in person): Thursday 12th February
Head of People
We are delighted to share this new and exciting opportunity for a Head of People to join a values-driven and dynamic organisation.
Position: Head of People
Location: Manchester
Salary: £48,985 per annum (pro rata to 21 hours – £29,391)
Hours: Part-time, 3 days per week (21 hours)
Contract: Permanent
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office
Closing Date: Midnight, Friday 16 January 2026
Interviews: Tuesday 27 January 2026, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.
About the role:
As Head of People, you will lead all people-related activity across the organisation, providing practical and professional HR leadership. Reporting to the Shared Services Lead, you will drive the delivery of the People Plan, ensuring people practices reflect co-operative values and support strategic goals.
This role offers the opportunity to shape organisational culture, support senior leaders and help create an inclusive, engaging workplace where people can thrive.
Key responsibilities:
HR leadership and delivery
- To lead the organisation’s HR function, managing internal HR resource and external providers where required.
- To support the CEO, Shared Services Lead and Leadership Team in developing and delivering the People Plan, ensuring practical implementation and measurable progress.
- To advise and support the Leadership Team on workforce planning, recruitment, learning and development, performance and wellbeing.
- To develop and maintain fair, transparent and financially sustainable pay, grading and reward structures aligned with organisational values.
- To prepare and present HR reports and papers to the Leadership Team, Board and Committees, including the Remuneration Committee.
- To support the Remuneration Committee with expert HR advice, including the development of appraisal processes for senior roles.
Policy, compliance and governance
- To ensure HR policies are up to date, legally compliant and aligned with co-operative values.
- To support effective HR governance, including reporting, risk management and equality impact assessments.
- To lead regular policy reviews and staff consultation, ensuring consistent and fair application across the organisation.
Organisational development and culture
- To work closely with the Shared Services Lead and Leadership Team to foster a positive, collaborative and values-led culture.
- To coordinate and deliver learning and development programmes that build organisational capability.
- To support internal communications and engagement activity that strengthens trust and collaboration.
Employee relations and HR operations
- To line manage the HR Coordinator, ensuring delivery against organisational priorities.
- To provide professional HR advice to managers on employee relations, recruitment and performance matters, seeking legal advice where appropriate.
- To maintain constructive relationships with recognised trade unions, ensuring effective consultation.
- To oversee recruitment, onboarding and exit processes, ensuring a positive and inclusive employee experience.
- To ensure accurate HR records are maintained and confidential information is handled appropriately.
About you:
To be successful in this role, you will be passionate about people, values-driven leadership, and creating inclusive and supportive workplaces.
You will bring:
- A Level 7 CIPD qualification or equivalent experience
- Proven experience as an HR Manager or similar senior HR role, ideally within a values-led or membership organisation
- Strong knowledge of UK employment law and HR best practice
- Experience developing and delivering people strategies that support organisational growth
- Excellent communication and influencing skills
- The ability to manage sensitive issues with professionalism and discretion
About the organisation:
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Head of HR, HR Manager, People and Culture Lead, Senior HR Business Partner, Director of People, or HR Lead.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job title: Head of Fundraising and Communications
Salary: £45,000
Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).
Contract: Permanent
Hours: 35 hours per week
Reporting to: CEO
Direct Reports: Fundraising Manager, Senior Campaigns Manager
Indirect Reports: Communications Officer
Job Description
About the role
The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.
This role is first and foremost a fundraising leadership role. As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.
While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.
This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.
As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.
Key Responsibilities
Fundraising
- Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
- Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
- Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
- Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
- Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
- Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.
Senior Leadership Team
- Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
- Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
- Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.
Communications and Marketing
- Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
- Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
- Oversee the charity’s external communications and brand, ensuring all public-facing content is high quality, consistent and strengthens the charity’s reputation.
- Lead the charity’s digital communications, including the website, social media, online campaigns and paid advertising; to grow awareness, engagement and support.
- Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
- Use data and insight to evaluate effectiveness and inform future strategy.
Finance
- Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
This role is first and foremost a fundraising leadership role, with strategic communications as a closely linked responsibility. While we’ve set out the skills and experience we’re looking for, we know that no one will bring everything. If you have significant fundraising experience and are confident leading strategy, with experience of communications or a willingness to further develop in this area, we would really encourage you to apply. Please feel free to get in touch for a friendly conversation about the role and your application.
Experience
- Significant experience in a senior fundraising role, with a demonstrable track record of developing and delivering successful multi-stream income generation strategies.
- Experience overseeing complex high-value fundraising applications and partnerships across a broad funder base, such as trusts and foundations, corporate sponsors, major donors and public-facing campaigns.
- Leadership and team management experience, with the ability to motivate and develop others.
- Experience managing budgets and working closely with finance colleagues on planning and forecasting.
- Experience in leading or contributing to strategic communications, engagement or PR activity within a charity, campaigning or mission-led organisation.
- Experience of working with a CEO, Senior Leadership Team and/or Board of Trustees to support organisational growth, strategic planning and decision-making.
- Experience of developing or contributing to monitoring, evaluation and reporting frameworks to assess fundraising and communications performance and impact
Skills and Knowledge
- Written communication and editing skills, with the ability to produce clear, accessible and persuasive content for fundraising applications, donor communications, campaigns and public-facing materials.
- A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
- Strategic thinking skills, with the ability to translate organisational priorities into clear, deliverable fundraising and communications plans.
- Organised, systematic, and process-oriented; with the ability to design, implement and manage effective systems for project management, pipeline tracking, KPIs and reporting.
- Project management skills, with the ability to manage multiple priorities and deadlines with a calm and methodical approach.
- Confident in the use of digital and cloud-based systems (such as CRMs, project management tools and analytics platforms) to inform decision making and continuous improvement.
- Interpersonal and influencing skills, with the ability to build trusted relationships with donors, partners, colleagues and senior stakeholders.
- Familiarity with issues relating to youth violence, education, or social justice.
- An understanding of knife crime, youth violence, and other key current issues affecting young people.
- Ability to work independently, with initiative, and manage multiple priorities and projects effectively.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Enhanced sick policy
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid with 1 - 2 days per week in London (Camberwell) and some occasional travel
Ref: EDCR-261
Join Us as Executive Director of Corporate Resources
We are seeking an exceptional leader to join us as Executive Director of Corporate Resources. In this pivotal role, you will provide strategic leadership and operational management for our Finance, IT, Central Services (including property & facilities, Health and Safety, and Office Management), Data Protection/Information Security, procurement, and contract management functions.
About the Role
As Executive Director of Corporate Resources, you will play a key role in supporting the CEO, Board, and Leadership Team to deliver our vision and strategic aims, with a primary emphasis on financial leadership. You will act as a trusted advisor, lead critical projects and programmes, and ensure the smooth running of essential organisational services.
Key Responsibilities
- Advise the CEO and Board on policy and strategic decisions relating to Corporate Resources
- Lead, manage, and develop the Finance function, ensuring robust financial planning, management, reporting, and compliance
- Oversee IT strategy and provision, ensuring technology meets organisational needs and information security standards
- Lead Central Services, including property and facilities management, procurement, health & safety, and administration
- Provide timely, accurate financial information and analysis to support decision-making
- Develop a culture of business partnering, customer focus, and continuous improvement
- Lead major projects and financial sustainability initiatives
About You
We’re looking for someone who:
- Qualified accountant (e.g., ACA, ACCA, CIMA)
- Significant experience managing finance teams in a complex organisation (ideally charity/public sector, £20m+ income)
- Proven track record of leading corporate services (finance, IT, property, facilities, admin)
- Experience managing multiple income streams and ensuring effective cost recovery
- Strong understanding of property management, health & safety, and risk
- Experience in strategic project and programme management
- Able to influence and advise senior colleagues and Boards
Role Details
- Location: Flexible/Hybrid with national travel
- Hours: Full-time, 35 hours per week
- Salary: £89,000 pa (inclusive of London weighting if applicable)
- Holiday: 30 days + bank holidays
- DBS: Basic DBS check required
Recruitment Timeline
- Application Deadline: 9:00am on 26 January 2026
- Interview Date: 4 February 2026
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Title: Software Development Team Lead
Location: Gilwell Park, E4 7QW (with Hybrid working), minimum once a month for team meeting
Salary: £82,000 per annum (Band I)
Contract: Permanent
Hours: Full-time (35 hours per week)
The Role
We work in a culture where people are trusted to use their expertise, encouraged to grow, and supported to try new things. Collaboration is at the heart of how we operate — our architects, business analysts, UX designers, product and delivery managers work together to solve real problems for real users.
This is a brand-new senior engineering leadership role within Technology & Digital. You’ll play a key part in shaping our software development capability, continually improving digital tools that thousands of volunteers rely on every day.
Shape the future. Transform the movement.
As our Software Development Team Lead, the key responsibilities are:
- Build and lead a software development team, including back-end and/or full-stack engineers
- Provide day-to-day technical leadership, coaching and line management
- Remain hands-on in software development, code reviews, and technical problem-solving
- Lead the design, build, integration and operation of volunteer-facing digital platforms
- Own engineering quality: code standards, testing, CI/CD, security, performance and reliability
- Work closely with Architecture, Product and Delivery to make pragmatic technical decisions
What we are looking for in our Software Development Team Lead:
- Significant experience as a software engineer, with time spent writing and maintaining production code
- Proven experience leading or mentoring developers in a delivery environment
- Comfortable balancing hands-on technical work with people leadership
- Strong understanding of modern software engineering practices (e.g. version control, testing, CI/CD, cloud-hosted services)
- Experience working in agile, product-centred teams
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Sunday 1st February 2026
There will be a 2-stage interview. Technical Interview and Competency-Based Interviews. Date for these, TBC at a later date.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £31,800 per annum
Hours: 35 hours per week
Closing date: Tuesday 13 January 2026 at 10.00am
Interview date: Wednesday 21 January 2026
This is a 6-month fixed-term maternity cover.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for an enthusiastic and motivated Corporate Partnerships Officer to help us build on this momentum.
An experienced corporate fundraiser or business to business sales professional, you will have generated income from partnerships before in similar roles. You will be target focused and able to use a wide range of corporate and commercial products to secure, retain, develop and grow long term income generating partnerships. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
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working in fundraising or experience of working in an income generating position in a client facing role
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developing relationships with key clients and individuals
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managing multiple client accounts in a commercial and/or charity setting and maximising income from these through proactive stewardship
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researching and developing new business opportunities
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the development and delivery of compelling proposals, presentations and pitches
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MSF UK
Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, accountable and sustainable.
MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. As MSF UK enters a new strategic period to 2031, with ambitious plans to grow income further and increase our impact for patients, the strength, resilience and integrity of our financial foundations have never been more important.
The Role
The Financial Controller plays a critical role in safeguarding MSF UK’s resources so they can be used where they are needed most.
You will lead the financial accounting function, ensuring MSF UK’s finances are accurate, compliant and well-controlled, while also driving continuous improvement in systems and processes. Building on strong existing foundations, you will help modernise and streamline financial operations so they remain fit for a growing and increasingly complex organisation.
Working closely with the Director of Finance & Services, the Head of Financial Planning & Analysis and colleagues across MSF UK and the wider MSF movement, you will ensure that financial stewardship actively supports humanitarian impact.
What You’ll Do
You will lead MSF UK’s financial accounting function, balancing rigour, efficiency and service. This includes:
- Ensuring strong financial stewardship: leading statutory accounts, audit, tax compliance and regulatory reporting, including to MSF International.
- Maintaining robust controls: safeguarding MSF UK’s assets through effective internal controls, risk management and reserves oversight.
- Overseeing core financial operations: ensuring accurate, timely processing of transactions, payments and financial records.
- Managing funds and grants: overseeing restricted and unrestricted funds and MSF grant flows, ensuring donor and organisational requirements are met.
- Leading systems and process improvement: driving automation, system enhancements and improvement projects to improve efficiency and user experience.
- Leading and developing the team: managing and supporting a high-performing financial accounting team and fostering a collaborative, improvement-focused culture.
- Trusted technical advisor: providing clear assurance and expert accounting and tax advice to senior leaders, trustees and colleagues.
About You
You are a fully qualified accountant (ACA, ACCA or equivalent) with significant experience leading a financial accounting function in a complex organisation. You bring strong technical expertise, sound judgement and a commitment to integrity and transparency.
You are:
- Confident leading statutory reporting, audit and tax compliance.
- Experienced in improving systems and processes, including through technology and automation.
- A collaborative leader who values developing people and building strong relationships.
- Motivated by purpose, with a desire to use your skills to support a mission that matters.
Experience in the charity sector, managing complex VAT environments or working within international organisations is desirable.
Why Join MSF UK?
You’ll join a values-driven organisation where strong financial control is seen as fundamental to humanitarian impact. You’ll be trusted to lead, improve and innovate — ensuring MSF UK remains accountable, resilient and able to respond to the needs of patients around the world.
If you are motivated by MSF’s mission and want your financial leadership to make a meaningful difference, we would love to hear from you.
Recruitment timetable
Application deadline: Sunday 25th January
Shortlisting:week of 26th January
First stage interviews: week of 2nd February
Second stage interviews: week of 9th February
How to apply:
Please send your CV and letter of motivation via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Digital Product Specialist’ on a permanent, full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
Job Purpose:
- Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates in an optimal manner.
- Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.
- Ensure all development projects have well considered user interfaces and provide an optimal user experience.
- Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms.
The successful candidate must have:
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
- Experience of managing web development projects
- Experience of working with internal clients and diverse teams
- Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
- An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
- A comprehensive knowledge of CMSs, preferably WordPress
- Working knowledge of PHP, HTML, CSS, SQL and JavaScript and version controlling with Git
- Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
- In-depth understanding of UX and UI in the context of web design
- Knowledge and understanding of implementing technical SEO
- Commercially aware, with good understanding of budget management
- Ability to communicate technical information and requirements to non-technical management and internal stakeholders
- Experienced in working from wireframes and written design briefs to build mobile responsive solutions
- An aptitude for managing short-term projects effectively
- An understanding of marketing trends and the charity market
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. Therefore, we may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Arnold House was founded in 1905 in St John’s Wood. It is an independent preparatory school located in London, NW8, for boys from 3 to 13, and a member of IAPS (Independent Association of Prep Schools). In our recent EQI ISI inspection it was reported that pupils’ academic achievement and personal development are both excellent.
Role
The role of Clerk to Governors presents an ideal opportunity for a highly organised professional, with previous experience of clerking, to play a key role at the heart of the School. The role would suit someone with legal or para-legal experience. As Clerk to Governors you will be a trusted partner ensuring the seamless operation of the Governing Body.
The Clerk to Governors is responsible to the Chair of Governors.
Key Responsibilities
1. Governance and Board Administration
- Develop, maintain, and manage a comprehensive annual Board and Committee calendar across all Board, and Finance and Remuneration Committee meetings.
- Ensure timely and efficient production and distribution of papers, including agendas, reports, and minutes.
- Accurately record meeting minutes, track actions, and ensure follow-up is completed.
2. Board & Committee Support
- Maintain and periodically review Terms of Reference (ToRs) for the Board and all Committees.
- Support the Chairs of each Committee and the Board with scheduling, coordination, and documentation.
- Advise the Board on governance best practice and procedural compliance.
- Organise agreed and appropriate training for all governors and record such training.
3. Statutory & Regulatory Compliance
- Ensure timely filings and updates with relevant bodies, including:
o Companies House
o Charity Commission
- Maintain accurate registers, including:
o Register of Interests
o Register of Gifts and Hospitality
o Register of Conflicts of Interest
4. Policy Oversight & Governance Framework
- Develop and manage a comprehensive Board Manual, including:
oDelegation of authority framework
oCode of conduct
o Trustee induction and evaluation framework
- Advise on and coordinate Board-owned policy reviews (e.g., Conflict of Interest, Whistleblowing).
5. Risk Management & Compliance
- Support implementation and oversight of a risk management framework including a defined risk appetite statement and committee-level accountability.
- Assist with periodic review and consolidation of the risk register for Board-level analysis.
- Coordinate annual reviews of business continuity and disaster recovery plans.
6. Strategy and Business Planning Support
- Play a coordinating role in the strategic planning and delivery oversight, ensuring alignment between the Executive and governance structures.
- Support progress monitoring and reporting against the School Development Plan / Strategic Business Plan.
7. Board Development and Succession
- Oversee Trustee induction, training and recruitment, including skills audits.
- Organise Board evaluations and effectiveness reviews, including governance development plans and external reviews.
- Support recruitment aligned to strategic needs.
Key Documents to Maintain and Oversee
- Board Manual
- Board & Committee ToRs
- Annual Calendar and Forward Plan
- Risk Management Framework
- Delegation of Authority Document
- Register of Interests, Gifts & Conflicts
- Induction and Trustee Evaluation Documentation
- Governance Policies (e.g., Whistleblowing, Conflicts)
We offer a competitive salary and pension, a friendly work environment, and free lunches during term time. This is a part-time role (hours to be discussed at interview), and includes the ability to work from home for the majority of the time. Some evening work will be required to cover meetings.
Our school is known for its family ethos and being a great place to work. We are committed to promoting and protecting the mental and physical health of all our staff.
The client requests no contact from agencies or media sales.