Individual Giving Officer

Team: Individual Giving 

Location: Homebased with occasional travel for meetings 

Work pattern: 35 hours per week, Monday to Friday 

Salary: Up to £36,327.99 per annum 

Contract: Fixed term until 30th June 2027 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Individual Giving Officer: 

• The successful candidate will be responsible for leading on projects across multiple communication channels to recruit and steward our wonderful supporters. This includes everything from leading creative development, building engaging and thoughtful supporter journeys, and project managing campaigns – all of which feature cats at the heart, of course!  

• You will work closely with agencies to ensure projects are delivered on time and on budget, and monitor and report on campaign performance.   

About the Individual Giving Team: 

• We sit within the Marketing & Income Generation directorate 

• Our team is responsible for the recruitment and retention of individual supporters to generate over £21 million each year and provide leads for the other teams in the directorate 

• We currently have a team of 14 working across Acquisition and Retention on our Cash Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Telemarketing, Face to Face, DRTV, email, Digital, Social and other paid media 

What we’re looking for in our Individual Giving Officer: 

• Experience in an Individual Giving role or similar, ideally working with agencies in the third sector   

• Proven track record of achieving income against agreed financial targets  

• Experience in leading projects and managing schedules 

• Proven ability to multi-task and work on own initiative, accurately and under pressure   

•  A good working knowledge of transaction and contact databases   

What we can offer you: 

• Health and wellbeing support to help you stay well while working remotely  

• Flexible working options to support a healthy work–life balance   

• Ongoing learning and development to help you build your skills and grow your career   

• 26 days’ annual leave plus bank holidays, increasing with service   

• A competitive contributory pension scheme and life assurance for peace of mind  

• Financial wellbeing support, including access to Salary Finance   

• Access to discounted pet insurance to help care for your pet’s health   

• Learn more about our full reward package:  

Interested? Here’s how to apply: 

Application closing date: 27th September 2026 

Virtual interview date: 5th & 6th October 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey