Head of HR

Head of HR

New Horizon Youth Centre (NHYC)
London (NW1) - hybrid set up, typically 3 days per week in the office
Salary £48,204 - £53,560
Permanent
Full-time 35 hours per week (condensed or part-time hours considered, minimum 21-hours per week)
Excellent benefits including 30 days annual leave plus bank holidays, pension contribution, Employee Assistance Programme and generous training budget

Are you an experienced HR leader looking for an opportunity to shape and deliver a people strategy within a mission-driven charity?

Charity People is delighted to be partnering with New Horizon Youth Centre (NHYC), a London-based charity supporting young people experiencing homelessness, to recruit their new Head of HR.
New Horizon Youth Centre has been supporting 16-24-year-olds facing homelessness since 1967. Today, their multidisciplinary team supports thousands of young people each year, helping them find safety, improve wellbeing, and build the skills needed for independent living. At a time of increasing need, NHYC is focused on delivering high-quality, trauma-informed services whilst continuing to build a strong, inclusive and high-performing organisation.

The Head of HR is a newly created role, reflecting the organisation's growth and ambition. Working closely with the Chief Operating Officer, you will lead the development and delivery of NHYC's People Strategy, ensuring the charity is a supportive, effective and inspiring place to work for its 70+ staff team.
This is a varied and strategic role combining organisational development and hands-on HR leadership. You will act as the organisation's HR expert, supporting managers, advising on complex employee relations matters, and ensuring best practice across all people processes.

Key Responsibilities
Strategic HR Leadership:
Lead the development and implementation of NHYC's HR and People Strategy, working closely with the Chief Operating Officer and senior leadership team.

Employee Relations and HR Expertise:
Provide expert advice on complex HR matters, including disciplinaries, grievances, performance management and long-term absence, supporting robust and fair decision-making across the organisation.

Line Management Development:
Design and deliver training programmes to build the confidence and capability of line managers, ensuring they are equipped to effectively support their teams.

Organisational Development:
Drive organisational improvement by reviewing and enhancing performance management, learning and development, and staff engagement initiatives.

HR Operations and Compliance:
Ensure HR policies, procedures and systems are up to date, compliant with UK legislation, and aligned with best practice.

Data and Insight:
Analyse HR data including recruitment, retention and sickness trends, using insights to inform strategic decision-making and continuous improvement.

Governance and Reporting:
Support Board-level reporting, including contributing to the Diversity and Organisational Development Committee.

To be successful in this role, you will need to demonstrate the following essential experience:

• Significant experience in a senior HR management role
• Strong and up-to-date knowledge of UK employment law and HR best practice
• Experience managing complex employee relations cases
• A track record of delivering HR training, coaching or learning programmes
• Experience advising and influencing senior stakeholders
• Strong communication and relationship-building skills across all organisational levels
• Ability to use HR data and insights to inform decision-making
• Experience implementing HR systems or leading organisational change
• A proactive, solutions-focused approach with strong attention to detail
• A clear commitment to equity, diversity and inclusion

You will be a confident and credible HR professional with the ability to build trust across the organisation, challenge constructively where needed, and drive meaningful change in a fast-paced environment.

The role is based at New Horizon Youth Centre in King's Cross (NW1), with flexibility considered in line with organisational needs.

How to apply:
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Tatiana for further details about next steps. The closing date is 12 noon on Monday 6th July.
The interviews will take place in person on 16th July in London. It is hoped that the successful candidate will start the role by September.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.