People and Culture Administrator

Role Purpose

To provide administrative support for the People and Culture team ensuring efficient and effective HR and volunteer processes from onboarding right through to exit. This role requires excellent internal customer service skills and a willingness to help, support and find answers to staff and volunteer queries and questions.

Main Responsibilities

·         To provide administrative support to the People and Culture Team in the recruitment of staff and volunteers.

·        To assist with the onboarding of staff and volunteers.

·        To carry out routine and ad hoc administrative duties to support HR and volunteer processes.

·        To issue letters and documentation to staff and volunteers, ensuring copies are filed in relevant online files.

·        To update HR and volunteer systems ensuring data is accurate and up to date

·        To assist in monitoring and updating HR and volunteer records such as training, DBS checks or health and safety.

·        To monitor HR and volunteer e-mail in-boxes and calendars responding to queries where relevant and sending meeting invites where necessary.

·        To run reports from HR/volunteers systems as and when required.

·        To attend HR/volunteer meetings as and when required which may include occasional out of hours work for volunteer training sessions or social events.

·        To be pro-active and responsive to volunteer and staff queries.

·        To carry out any other reasonable tasks as discussed and agreed with your line manager.

Person Specification

Essential

·        Located within commutable distance from our office in central Gloucester.

·        A team player who works flexibly to meet the needs of the organisation.

·        Excellent organisational and time-management skills, with the ability to prioritise work and meet tight deadlines.

·        Strong written and verbal communication skills.

·        Ability to work quickly and accurately with data.

·        Excellent interpersonal skills.

·        Strong IT skills.

·        Ability to use own initiative.

Desirable

·        Driver, with access to own vehicle.

·        Previous experience of working in a charity or HR.

We are willing to consider full or part-time working for this role.

Benefits

·        28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

·        TOIL for our hours work.

·        Contributory pension scheme.

·        Company sick pay.

·        Employee Assistance Programme.

·        Life assurance.

·        Training loans.

·        Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 12th July 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.