Jobs

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-four centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.

The main duties of the role

To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.

• To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
• To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery. 
• To update and maintain IntoUniversity displays, publicity and resources.
• To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks. 
• To develop educational resources and worksheets for use across all IntoUniversity programmes. 
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act,  Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable  Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety. 
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide. 
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

Contract
Permanent, part-time

Start date

Tuesday 2nd September 2025 (in line with local school term)

Working hours

• 16 hours per week
• Monday, Thursday 14:00-18:00; Tues, Weds 13:30-17:30 
• Local school term-times only (excluding public holidays)

Days of employment (if term time only)
You will be employed 188 days (of 4 hours each) per year, made up as follows: 

• 164 days of work (inclusive of additional days below)
• 18 days of paid annual leave (to be taken outside of local school term times and on any bank holidays  occurring during term time). For the avoidance of doubt, non-working time during school holidays which is in excess of your holiday entitlement shall be unpaid.

Additional 32 hours (or 8 days of 4 hours each)

These will be agreed between you and your line-manager, and may include days during school holidays. They will typically include three whole team meetings, one delivery team meeting and the annual staff conference. These will be pro-rated based on when you join in the academic year.

Salary

Starting salary is £28,250 (pro-rata)
Pro-rated salary is £10,885 per annum for 16
hours per week.

Location
IntoUniversity Coventry

Staff benefits

• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments 
• Staff in FOCUS – rewards, competitions and prizes across the year 
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme 
• Employer pension contributions of 6% 
• Staff in FOCUS – rewards, competitions and prizes across the year

Are you passionate about leading and shaping an advice service dedicated to supporting and empowering Disabled people? Do you want to use your expertise to grow a small team into a leading provider of high-quality, accessible advice?

This role would suit someone already working in an advice role seeking career development OR someone with experience managing advice services. We particularly welcome applications from Disabled people with lived experience, in line with our commitment as a Disabled people’s user-led organisation. We also encourage strong non-disabled allies who share our values and dedication to disability justice to apply.

You already believe in the Social Model of Disability and are keen to deepen your understanding. Together, we will grow in how we communicate, make decisions, and approach our work, championing a radically inclusive world where society removes barriers rather than disables people.

You will have in-depth and up-to-date knowledge and recent experience of providing welfare benefits casework, with a willingness to undertake further training in housing and community care. We will consider applicants able to build their base welfare benefits knowledge through intensive training over a short period.

You will carry your own caseload while providing line management, mentoring, and support to one advisor. As the team grows, your caseload will reduce, allowing you to focus more on leadership, service development, and quality assurance.

A key part of the role is leading the organisation’s preparation for the Advice Quality Standard, including the recruitment, training, and support of volunteer advisors, as part of a collaborative team with the CEO and Operations Manager.

You will foster a positive and inclusive team environment where staff and volunteers feel valued and empowered to thrive. You will be proactive in developing the service, preparing information to support funding bids, and thinking creatively about how we meet the needs of Camden’s diverse Disabled community.

The role is advertised as hybrid as some in-person presence in the office will be essential at the Greenwood Centre in London NW5 1LB.

About Camden Disability Action (CDA)

At Camden Disability Action, we believe in a world where no one is disabled by society. As a Disabled people’s user-led organisation, our work is driven by the lived experience of Disabled people and grounded in the Social Model of Disability.

We don’t just support individuals to solve immediate problems; we proactively challenge the systems that create inequality and exclusion.

Our Advice Service is central to this mission. We see advice as more than form filling or casework. It is a powerful tool to support rights, autonomy, and independent living. Through advice, we help Disabled people navigate complex systems, claim their entitlements, and take action. We listen carefully to their experiences to reveal wider societal barriers. This insight helps us influence policy, push for change, and collaborate with partners to make services more inclusive.

We are a medium-sized and growing charity. Our Advice Service is small but ambitious. We currently have one full-time Advisor and deliver a specialist service for d/Deaf people in partnership with deafPLUS. The Advice Manager will lead the development of the service to better reflect and respond to Camden’s diverse disabled communities.

• £45,000 base salary + bonuses
• 4-day field week (Tues–Fri), Mondays work-from-home
• Full autonomy over team, site planning & logistics
• Work with leading UK & international charities

Ready to lead, inspire, and make a difference? Join Zen Fundraising as our London Manager — own your region, grow your team and drive results in street and private site fundraising.

About Zen
We’re a family-run, market leader in face-to-face fundraising. Trusted by top national and international charities, we deliver exceptional results and long-term donor support. Our team is experienced, ethical, and dedicated to helping you grow.

 Why Zen?

• Strong bonus structure for quality-focused performance
• ·Short, high-energy field days (just 5 hours/day)
• Clear progression and dedicated support from a hands-on HQ team
• All transport logistics and costs covered — including a Railcard (18–30)
• Culture built on ethics, development and real work/life balance

Your Role

• Lead, train & motivate your team in the field
• Plan weekly site allocations, transport and team logistics
• Ensure smooth daily operations and strong compliance
• Foster high morale, retention and consistent results
• Hit team targets for donor quantity and quality

What You Bring

• 6+ months in face-to-face fundraising or direct sales management
• ·Experience on the street or in private sites (e.g., shopping centres)
• Strong leadership, planning and interpersonal skills
• A driven, proactive attitude with a passion for impact

Additional Benefits

• Signing bonus + referral bonuses
• ·Company pension, paid sick leave & volunteer days
• Casual dress & regular team socials
• Free/subsidised food & mentoring programme
• No weekends — ever

The application deadline is Friday 25th July at 6pm.

Harris Hill is delighted to be working with a fantastic UK charity to recruit a Digital Communications Manager, based in Leatherhead, Surrey.

This is an exciting opportunity to take ownership of digital strategy and delivery at a long-standing, social welafre charity supporting a niche but vital profession. You’ll lead on digital campaigns, drive web traffic, and ensure strong visibility and engagement across SEO, PPC, social media, and email marketing.

You will join a growing, innovative team, and collaborative team, who are at the start of a clear 5-year strategy.

Reporting to the new Head of Marketing, you'll:

• Develop and deliver integrated digital campaigns
• Manage website content and performance (GA4, SEO, CMS)
• Oversee email marketing and social media strategy
• Work with internal teams and external agencies to grow online presence
• Use data insights to inform and improve digital activity

About you:

• Experience in digital communications or marketing
• Skilled in CMS platforms, SEO tools, GA4, and email platforms (e.g., Mailchimp)
• Confident managing digital campaigns from strategy to delivery
• Strong copywriting and stakeholder engagement skills
• Third sector or digital fundraising experience is a bonus

This charity offers a supportive and flexible working culture, generous benefits, and the chance to make a real difference to people’s lives.

• Based in Leatherhead, Surrey, 5 days a week in the office
• Full-time, permanent
• Salary £38,000 per annum
• Some of their benefits include 25 days holiday, plus closure over Christmas, and holiday increases with service. Bupa health insurance.

Get in touch to find out more and have an informal conversation, applications will be reviewed on a rolling basis, so apply now to avoid disappointment.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Why work for us?

This role is dynamic and challenging, offering a chance to leverage your technical expertise in a way that makes a real difference. You'll be at the forefront of our IT ServiceDesk, ensuring seamless and efficient use of O365 across the organization.

It’s an excellent move for your career development. You’ll have the opportunity to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for our mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly.

If you’re passionate about technology and looking to take your career to the next level while making a meaningful impact, this is the role for you!

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

The candidate should possess a strong technical background with extensive hands-on experience in managing and supporting Office 365 environments. They should be proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial.

We are also looking for someone with excellent communication skills, both written and verbal, as they will need to interact with various stakeholders and provide clear, concise support. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.

By focusing on these key attributes, we can ensure that we find the right individual who will thrive in this position and contribute positively to our team.

About the role

The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware/software faults and solve technical application problems, either in person or via remote connections.

It is therefore essential that applicant is aware this role requires wide range of O365, systems and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.

The main areas of responsibility will be:

· O365 Apps

· SharePoint and Teams administration and support

· Azure and Active Directory maintenance

· Service Desk and General IT support

· Cyber awareness and action

· Documentation and Governance

· Automated deployment of software applications, security patch management and end-point         

         configuration.

· Business system implementations

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here). 

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 22/08/2025

Interview date: 01/09/2025

Finance Business Partner (Part Time)
Reference: JUL20254982
Location: RSPB UKHQ - The Lodge, Sandy SG19 – Hybrid + Travel
Contract: Permanent
Hours: Part-time, 22.5 hours per week
Salary: £47,313.00 - £50,309.00 Per Annum, Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 Days Annual Leave

The RSPB is one of the UK’s most respected conservation charities for the conservation of birds and nature. We bring people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. As an RSPB employee, you will be helping to save nature every time you come to work. There’s never been a more important time to protect our wildlife and wild places.

We are looking for a part time qualified accountant to join our Financial Planning and Reporting team, as Finance Business Partners, supporting our Digital Technology and Communications directorate.

As a Finance Business Partner you will work proactively with senior colleagues to provide an added-value service of financial support to our Directorates. In addition to a strong management accounting background, you will understand the difference that can be made through strong business partnering relationships and be confident in building those relationships. You will gain the respect and confidence of the colleagues you support through strong communication skills (written and oral) and your ability to constructively challenge ideas and plans. You will add value through gaining an intimate understanding of the Directorate that you partner, together with contributing to business performance and the requirements of the finance function with the charity's need.

You will be a fully qualified accountant with up-to-date technical knowledge and a desire to progress in your profession. We will want the successful candidate to influence change and use their skill set to further drive the organisation's objectives forward. You will also be comfortable working under pressure, to tight deadlines, and interacting with people at all levels within the RSPB.

Essential skills, knowledge and experience:

• CIMA or equivalent qualification.
• Sound knowledge of technical accounting legislation
• Ability to act as a critical-friend to senior management balancing challenge and support. Develop effective working relationships that influence and challenge senior management teams, so that the role of the Finance Business Partner is an integral and valued part of the organisation.
• Ability to influence decision makers through sound logic, diplomacy and assertiveness.
• Ability to evaluate incomplete and complex financial information, to develop and consider a range of possible options and make a judgement as to the recommended course of action.
• Ability to convey appropriate financial messages to various audiences.
• Sound coaching, mentoring, presentation and training skills.
• Ability to ascertain financial trends and calculate the impact of them on the organisation under various scenarios.
• Working in cross-functional teams to provide transformational advice on new initiatives, investment appraisals/organisational restructures/matters of risk and control in order to support effective decision making.
• Build capability and knowledge in managers so that they can effectively manage their budgets through effective financial information, support and advice.
• Identify financial risks and work in collaboration with managers to design effective mitigation strategies.
• Identify, research, design, gain approval and successfully implement new Finance initiatives and ideas for change based on business analytics and expert knowledge of client areas.
• Work with the Finance Management Team and contribute to the development of the wider Finance Department Strategy to make the service best in class.
• Working with the all finance teams, ensuring the highest level of customer service and procedures are continuously reviewed so that the service is business focused in the delivery of objectives

Desirable skills, knowledge and experience:

• Experience of forecasting and planning in a dynamic environment
• Experience of delivering transformation change
• Delivery of coaching and training of financial matters to non financial colleagues
• Experience of annual accounts preparation
• Knowledge of charity finance matters

Please note: The role is a hybrid position that will require travel in the UK including to the UKHQ Finance Department in Sandy, Bedfordshire, and to attend meetings in the support of your directorate.

Closing date: 23:59, Monday 4th August 2025
We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying.
Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. 

The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application you will be asked to provide a copy of your CV and complete a short form with cover letter. Please use the cover letter section to explain how you meet the criteria set above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Harris Hill is thrilled to be working with a leading international development/children charity to appoint their new Information Security Officer. This is a permanent, full-time position with flexibility around hybrid working arrangements.

You will be at the heart of a modern, cloud-first technology environment, working across functions to ensure the charity’s security standards are embedded, understood and continuously enhanced. This is a key leadership role in the Technology Team, reporting directly to the Chief Information Officer and influencing strategic decisions across the organisation.

You will be responsible for overseeing cybersecurity frameworks, monitoring risk, and ensuring ongoing compliance with standards such as Cyber Essentials Plus and CIS. In a charity where public trust is essential, you will play a pivotal role in protecting hardware, software, and data while cultivating a culture of security awareness. From managing incidents and auditing third-party suppliers to shaping policies and delivering training, your work will directly support the integrity and resilience of one of the UK's most high-profile charities.

We're looking for someone with solid experience in managing ICT security services, a strong technical grounding, and a people-first mindset. You will be able to share technical information with non-specialist audiences, communicating complex security matters in a clear, confident and pragmatic way. You will have hands-on experience across security operations in a SaaS or hybrid environment and bring a solid grasp of tools like Microsoft 365 and Defender, alongside familiarity with frameworks like ISO 27001 or NIST. Relevant certifications such as AZ-500, CISSP, or CISM are highly desirable.

To apply, please submit your up-to-date CV by the 7th of August 2025 at 5.00 PM. Cover letters are not required.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Ivy Rock are supporting King’s College London on the search for an experienced and proactive Senior Finance Systems Analyst to support and develop the enterprise finance system (Unit4 Business World), ensuring it underpins financial management across the institution.

Working within the Finance Systems Team, you’ll play a crucial role in maintaining system integrity, resolving operational issues, driving process improvement, and enabling smarter use of data for financial decision-making.

This is a fantastic opportunity for someone with both technical expertise and stakeholder engagement experience to contribute to meaningful change in a collaborative environment.

Key Responsibilities

• Ensure daily system integrity, troubleshoot issues, and liaise with IT and vendors (Unit4)
• Provide system support and training to Finance users and Business Partners
• Drive continuous improvement of processes and reporting within the finance systems landscape
• Lead and support on business analysis activities (e.g. process mapping, data analysis)
• Manage and develop a Finance Systems Analyst, supporting team capability and development
• Support transformation projects and contribute to enhancing financial data quality

About You:

• You will bring a mix of system expertise, analytical skill, and a passion for service excellence. The ideal candidate will have:
• Solid experience working at a Senior Analyst level in a finance systems environment
• Strong SQL and report writing skills
• Excellent communication and stakeholder engagement capabilities
• A proactive approach to problem-solving and continuous improvement
• Intermediate proficiency in Microsoft Office Suite
• Desirable: experience with Unit4 Business World, prior work in the university sector, and project/process management exposure

Various locations across Liverpool

About the Role

• Work with a team of welfare benefit advisers to ensure effective support, supervision and appraisal

• Maintain effective admin systems and records, work cooperatively with colleagues, encourage good teamwork and clear lines of communication.

• Provide specialist welfare benefits advice in person and via digital channels to a small number of clients to support the team target and continuous development.

• Make home/outreach visits as necessary inc Torus Foundation and Citizens Advice buildings.

• Act for the client where necessary by calculating, negotiating, drafting or writing letters, negotiating with third parties as appropriate.

• Prepare and present welfare benefits cases to the appropriate statutory bodies, tribunals and courts as appropriate, up to and including level 2 tribunal.

• Provide advice and assistance to colleagues across the whole range of welfare issues.

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation.

• Carry out Quality of Advice Assessments and file reviews in accordance with agreed Advice quality standards and procedures

• Assist with social policy, providing information to inform CAL Senior Leadership Team

• Keep up to date with legislation, case law, policies and procedures relating to welfare and undertake appropriate training.

General

• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff perform optimally.

• Ensure that all work meets quality standards and the requirements of the funder

• Attend relevant internal and external meetings as agreed with the line manager.

• Assist with initiatives for the improvement of services.

• Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed.

• Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.

• Identify own learning and development needs and take steps to address these with your Line Manager

• Key holder responsibility, opening and closing the building where necessary.

• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

Requirements

1. Minimum of two years experience in welfare rights advice work

2. Extensive knowledge and experience of welfare benefits legislation.

3. Effective oral communication skills with particular emphasis on negotiating and representing.

4. Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.

5. Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.

6. Ability to prioritise own work, meet deadlines and manage caseload.

7. Ability to use ICT in the provision of advice and the preparation of reports and submissions.

8. Ability to motivate and line manage staff

9. Ability to monitor and maintain own standards.

10. Demonstrate understanding of social policy trends and their implications for clients and service provision.

11. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

About us

Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.

The Project Supervisor is responsible for supervising and overseeing the delivery of a Welfare Benefits Advisory Service. The supervisor will provide guidance, support, and leadership to a team of Welfare Benefits Caseworkers, ensuring the provision of high-quality welfare benefits advice to individuals and families in need. The role requires strong supervisory, communication, and organisational skills to effectively support the management of the project, monitor caseworkers' performance and adviser consultancy. The project supervisor will also be required to take on some casework for clients who require specialist advice regarding the review/appeals process, prepare clients for appeals tribunals and to represent at hearings where appropriate.

Various locations across the Liverpool area

About the Role

Responsibilities:

1. Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.

2. Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.

3. Complying with systems for monitoring and reporting purposes.

4. Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

5. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keeping up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances.

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice QualityStandard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.

5. The ability to understand the needs of others and to empower clients to take actionfor themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

Requirements

1. To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.

You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.

● OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.

2. Experience ofachieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral and written communication skills.

5. Numerate to the level required by the tasks.

6. IT literatewith the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

7. Ability and willingness to work as part of a team.

About us

The Energy Debt Specialist will provide a high-quality inbound telephone debt advice service to clients as part of our brand new Consumer Energy Debt Advice project. This project is for clients who have energy debt (amongst others) and is intended to reduce the impact of personal debt by providing them with debt solutions.

Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in nearly 100 countries working in partnership to end child marriage.

Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.

INTRODUCTION TO THE ROLE

This is an exciting time to join Girls Not Brides as we are currently in the process of reviewing our strategy for the next 5 years. The Senior Officer- Executive Office plays a vital role in providing high-level strategic, operational and administrative support to the Chief Executive Officer. This position is central to the smooth functioning of the CEO’s office, enabling the CEO to focus on leading the organisation effectively and with impact. The ideal candidate will be proactive, exceptionally organised, discreet, and able to anticipate needs in a fast-paced and dynamic environment.

In addition to supporting the CEO directly, the Senior Officer- Executive Office will also play a key role in facilitating the CEO’s engagement with the Senior Leadership Team and the Board of Trustees. This includes contributing to strategic planning, project coordination, internal communications, and leadership governance processes.

ABOUT YOU

We are seeking a Senior Officer- Executive Office with strong experience supporting CEOs, senior leaders and Boards. You will be proactive and independent: an instinctive problem-solver with experience in designing and deploying easy-to-use systems and processes to support effective communication and project delivery within and beyond senior leadership, the Board, and wider team members.

You will support leadership to prioritise projects and tasks in a complex, fast-paced environment.  This role requires sound judgement, excellent communication skills, and the ability to manage sensitive information with professionalism and confidence. You will be motivated by the mission of Girls Not Brides and dedicated to working within a diverse team.

The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.

Fluency in English is essential for this role.

KEY RESPONSIBILITIES

Strategic and Project Management

• Assist the CEO in tracking strategic priorities and ensuring deadlines are met.
• Support key projects or initiatives driven by the CEO and the SLT office, including special assignments or donor/stakeholder engagement for example supporting development and coordination of end child marriage Global leaders Forum.
• Provide oversight of internal and external communications requiring the CEO's input or signature.

External Engagement and Relationship Management

• Work closely with the External Engagement team to support and enhance the CEO’s external profile, including media, public appearances, keynotes, and thought leadership opportunities.
• Manage and update the CEO’s social media handles (e.g., LinkedIn, Twitter/X), in coordination with the Communications team, to reflect the strategic positioning of the organisation.
• Monitor media and public engagement metrics related to the CEO and propose content ideas aligned with organisational goals.
• Represent the CEO’s office in internal and external engagements with professionalism and confidentiality.
• Support the CEO’s participation in global forums, strategic partnerships, and high-level convenings.

Governance and Leadership Coordination

• In close collaboration with the Director of Operations and Finance, support the Board recruitment process, including conducting due diligence, managing conflict of interest declarations, and ensuring robust compliance and documentation.
• Lead the planning and coordination of induction and onboarding for new Board members, including the facilitation of any required training such as safeguarding, governance responsibilities, and organisational policies.
• Support the review and update of the organisation’s Articles of Association, working in liaison with legal counsel to ensure compliance with regulatory requirements and alignment with organisational priorities
• Liaise with SLT members to ensure the effective delivery of Board and Committee meetings, including preparing high-quality papers and presentations, maintaining records, tracking actions, and supporting timely follow-up.
• Provide executive support to the CEO, including coordinating AMT, SLT and Board meetings, minute-taking, managing follow-ups, and ensuring team-wide communication flows smoothly.

Executive Support

• Act as both a gatekeeper and gateway to the CEO, exercising sound judgment in managing access and prioritising engagements, while nurturing trusted relationships with internal and external stakeholders to ensure alignment, efficiency, and strategic connectivity.
• Ensure the CEO is well-prepared for meetings by providing timely and accurate briefings, agendas,  relevant materials.
• Liaise with internal teams and external stakeholders to coordinate meetings, events, and engagements involving the CEO.
• Manage the CEO’s global travel, events and calendars.
• Manage CEO expenses and budget-related documentation and ensure accurate financial tracking for the CEO’s office.

Internal communications

• Lead on the delivery of internal communications to all team members, gathering inputs and updates from all teams and producing a regular internal staff newsletter
• Working with other teams, support the coordination and delivery of team-wide convenings and events.

PERSON SPECIFICATION

 Essential experience

• A minimum of 7 years extensive professional experience in a similar role working directly with a high-performing leadership team and Board.
• Significant experience managing Board and governance processes, documentation, and communication flows.
• Strong track record in internal communications processes for diverse, multi-cultural teams.
• Advanced level in Word, Excel, PowerPoint and Outlook.
• Exceptional and demonstratable experience with or knowledge of project management tools/ software and management systems and procedures.
• Strong ability to be proactive and take initiative.

Essential skills and knowledge

• High level of professionalism, integrity and confidentiality in handling sensitive information and in compliance with GDPR.
• Exceptional interpersonal and written communication skills, with strong copyediting and an ability to write concisely for diverse audiences.
• Highly organised, with excellent time management, strong work ethic and attention to detail in order to meet deadlines.
• Strong problem-solving skills, an instinct to assist others, and the ability to work proactively and independently.
• Proven ability to work calmly and flexibly within a busy environment, multitask, and to adjust quickly when priorities change.
• Strong knowledge of UK Charity Commission guidance and requirements for non-profit Boards and governance.

Please see our website for the full job description.

Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.

The closing date for this role is 23:59 GMT on 10th August 2025.

Interviews will commence on 19th and 20th August.

To apply, please click on the 'Apply now' button on the job page and submit your CV and a brief cover letter, clearly demonstrating how you meet the criteria.

We encourage all candidates to apply as soon as possible, as we may close this vacancy early if we receive a very high number of applications and won't be able to accept further submissions.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

This critical role will drive our social media activity at a national and local level. This will be achieved through ensuring targeted messaging is of a high quality, is insight-led and will inspire action as well as support the people we help and attract new audiences. You will have:

• Experience of developing engaging content for owned social media, driving channel growth, measuring key metrics to inform performance and innovation.
• Experience of working with defined budgets to create paid plans and strategies. Reaching defined target audiences driving new people to our owned channels.
• Experience of moderating user generated content that can at times be challenging from the perspective of its unpleasant nature and in volume.

Hours: Full-time, 35 hours per week.

Contract: Permanent.

Location: Remote with a need to travel as the role requires.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 5 August 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Various locations across Liverpool

About the Role

• Provide welfare benefits advice in person and via digital channels

• Provide outreach advice in Torus Foundation, Citizens Advice buildings and home visits

• Provide advice and case updates to Torus Foundation staff members via a staff helpline

• Attend Torus Foundation and community events as appropriate

• Research and explore options and implications so that clients can make informed decisions using Citizens Advice resources

• Act for the client where necessary using appropriate communication skills and channels.

• Complete benefits checks when appropriate and deal with benefit advice issues covering welfare benefits applications including initial claims and complete any relevant assessment forms, challenging decisions including mandatory reconsiderations, appeals up to and including representation at tribunal hearings and complaints and queries

• Assist with relevant general advice queries, referring internally or to other specialist agencies as appropriate.

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

• Ensure that all work meets quality standards and the requirements of the funder

• Meet individual performance targets and engage positively in discussions with line manage to maintain required levels.

• Keep up to date with legislation, policies and procedures and undertake appropriate training

• Support our research and campaigns work through various channels including case studies, data collection and client consent

• To work as part of the Torus Foundation project team and contribute to effective service provision.

General

• Attend relevant internal and external meetings as agreed with the line manager

• Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed.

• Ensure that work reflects and supports the Citizens Advice service's equality, diversity and inclusion strategy.

• Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.

• Identify own learning and development needs and take steps to address these with your Line Manager, including engaging in team meetings and supervision sessions.

• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

Requirements

1. Knowledge and experience of the benefits systems, including minimum of 12 months experience of carrying out welfare benefits advice

2. Basic knowledge of multiple general enquiry areas to aid with identifying emergencies and making referrals where appropriate

3. Experience of providing multi-channel advice

4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them

5. Ability to interpret complex information and convey it in a way that is understandable to clients.

6. Good ICT knowledge with an ability to support clients with their online claim application

7. Ability to develop and maintain positive working relationships with a range of partnership organisations to support Torus Foundation tenants.

8. Assist with research and campaigns works by providing information about clients’ circumstances

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

10. Ability to meet high targets and excel against objectives.

11. Ability and willingness to work both on own initiative and as part of a team.

About us

Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.

The Welfare Benefits Caseworker is responsible for delivering a comprehensive Welfare Benefits Advisory Service to individuals and families in need. The caseworker will provide support and guidance to clients in understanding and accessing welfare benefits, ensuring they receive the appropriate financial assistance and support, including support with welfare benefits mandatory considerations, and appeals. The role requires a thorough understanding of welfare benefits regulations and policies, excellent communication and advocacy skills, and a strong commitment to improving the well-being of individuals and communities.

Join Portraits of Recovery (PORe) as Operations and Finance Manager and Drive Social Change with Art

Portraits of Recovery (PORe) is a pioneering visual arts charity based in Manchester and is the UK’s only visual arts charity inspiring and supporting people affected by and in recovery from substance use. Dedicated to fostering inclusion and systemic change for individuals and communities in recovery from substance use.

Through the transformative power of contemporary visual art, we collaborate with leading artists and Recoverists to challenge stigma, open new conversations about addiction and recovery, and empower marginalised communities. As the UK’s only contemporary visual arts organisation working within this field, we are committed to ensuring that recovery is recognised as a health, social, and cultural issue, driving change through creativity and engagement.

As Operations and Finance Manager, you will play a critical leadership role in shaping PORe’s future, ensuring our long-term sustainability, and driving impactful organisational development. You will work closely with the Director & CEO to enhance our operations, administration, and financial management while leading a small team to support the delivery of our Business Plan. This position offers a unique opportunity to shape strategic business processes, support PORe’s artistic programming, and play an integral role in our fundraising efforts. If you’re passionate about activism and believe in the power of art to change lives, we invite you to be part of this transformative movement.

You’ll be looking after a small team, and the administrative, and financial aspects of the organisation. You’ll also be inputting into funding bids, helping with data collection, and coming up with creative income generating opportunities to help us grow. As a small company, this role would be perfect for someone ambitious, looking to help shape and grow our organisation even further.

Key Responsibilities:

• Support the Director & CEO in strategic, financial, and organisational development.
• Play a senior management role, overseeing operations, administration, financial processes, and governance.
• Manage and support a small team to effectively deliver PORe’s Business Plan.
• Ensure efficient business activities, including HR and data collection processes.
• Oversee financial management, including budget control, reporting, and compliance.
• Support delivery of public programming and contribute to project development.
• Collaborate on fundraising initiatives, including bid writing.
• Represent PORe in meetings with funders, stakeholders, and key partners.
• Manage organisational governance, including trustee meetings and board development.
• Lead risk management, policy updates, safeguarding, health & safety, and diversity initiatives.
• Oversee IT systems, digital security, and business continuity planning.
• Drive internal communication, staff recruitment, training, and performance reviews.
• Ensure compliance with charity and company law, funding agreements, and legal obligations.

At PORe, we value diversity and inclusivity. We actively encourage applications from individuals of all backgrounds, including those with lived experience of recovery. If you meet even half of the requirements, we strongly encourage you to apply. Your unique perspective and skills could contribute significantly to our mission.

We are committed to promoting equality, diversity, and inclusion in our recruitment process. We seek to build a team that reflects the communities we serve, ensuring a welcoming and supportive environment for all. Applications will be reviewed on an ongoing basis, and we encourage early submissions. Join us in shaping a future where art and recovery intersect to create lasting impact.

• Application deadline: Friday, 15 August
• Interview notification: Friday, 22 August
• Planned interview date: Monday, 1 September
• Planned start date (subject to satisfactory references): TBC