Office Manager Jobs
Property Management & Resources Officer
The Vacancy
We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church in delivering its strategic plan to make the best use of its property portfolio in local communities across the country and centrally.
Working alongside the Director and colleagues within the Property Support team, you will be providing support and management to Connexional property, particularly focussing on the Connexional manse portfolio and its resident ministers. Alongside this, you will lead on the communications and resourcing to the District Property Officer network and other relevant networks, across the Connexion.
You will also be a central Property Support team member assisting team colleagues within their specific areas of expertise including Listed Buildings and the Church’s net zero strategy. This could be through the provision of proactive support of and input into, relevant forms of guidance, advice, communications, training and good practice.
You will also support the Director in the administration of property grants and application received for replacement Projects under Standing Order 973.
About You
We are looking for someone who wants to make a positive contribution to the work of the Property Support team and be equally comfortable collaborating in a team environment or under your own initiative. You will preferably have experience supporting a senior team within a property function and preferably have some experience in a property or project management type function.
As the role will underpin and contribute to supporting the team’s work with external colleagues, particularly the District Property Officer network, it is essential that you are comfortable in engaging with a range of stakeholders, and have excellent organisational skills, particularly in terms of resourcing and training.
The role will be very collaborative with team colleagues, and therefore experience and ability to plan, research and assimilate new information alongside the analysis and delivery of projects will be an essential quality.
We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 12 May 2024
Interview Date: 22 May 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
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We are seeking to appoint a PA to the Bishop of Edinburgh & the Dean of the Diocese to ensure that both the Bishop and the Dean are able to efficiently fulfil the objectives of their own roles.
We are looking for someone with strong administrative and organisational abilities, who has experience/understanding of a church/ecclesiastical context. As the front face of the Bishop’s office, we are seeking the right personality as well as someone with the necessary skills.
You should also:
- Have a professional but pastoral approach to work,
- Be able to work independently and flexibly, as part of a small office team,
- Have good written and verbal communication skills
- Possess good computer skills
We offer:
- a small and friendly team, working from an office near Haymarket
- a generous non-contributory pension
- support and development through our Annual Review process and training funds
The client requests no contact from agencies or media sales.
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This unique position will contribute to the strategic development of the charity, allowing the right individual to bring expertise from previous roles to expand external partnerships and influence. Keychange is a Christian Charity working in elderly social care and homeless communities. Keychange provides care, support, development, and well-being services across nine sites in England, consisting of seven residential Care Homes for older people and two Housing Communities for young people, with an additional housing site in development. Our office in London provides a support function of central services to our communities to enable them to operate at the most effective level with a focus on delivering quality care and support.
The Director of Strategic Partnerships reports to the CEO and is a part of the Senior Leadership Team (SLT) along with the Director of Finance, the Director of Operations and Facilities Business Manager. The SLT is responsible for the leadership, culture and oversight of Keychange in the Central Office and Community Sites.
Key focus of this role:
- Driving external partnership growth, including instigating national and local partnerships
- Advocacy and influence, including understanding local and national government and policy targets and sector themes and trajectories
- Maximising current impact and opportunities and developing new sites
- Communications, Marketing, and Fundraising
- Member of the Senior Leadership Team providing leadership in areas of vision, values, culture and mission.
Please refer to the job description for full remit and expectations for this role, together with essential experience and person specification, and outline how you fulfil these within your cover letter.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
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The Role
At HTB and its related entities, our vision is to play our part in the evangelisation of the nations, the revitalisation of the church and the transformation of society. Each member of our team plays a vital role in making our vision a reality. As a Christian organisation our faith is an integral part of our working culture.
This role is for someone who can support the Finance Systems Manager and Finance Systems Analyst to provide robust, reliable finance systems and applications for use by the organisation, ensuring the security and integrity of all financial data held. This role contributes to the Finance Systems Team vision to support and encourage an environment of continuous improvement. You will be responsible for routine tasks and the first point of contact in the team for non-Finance users’ support queries.
The Responsibilities
• Process regular Supplier updates following the completion of the Supplier Engagement Process
• Process regular Project and Cost Centre updates following the completion of the Project Maker App
• Produce Supplier reports to the teams for their action
• Process regular updates to the financial software (Dimensions) for the Financial Controllers (referred to as Mtab updates) and linking to the Power Apps for each Entity
• Checking, refreshing and syncing App Libraries – Checking that automated scripts have run and initiating others that are not covered by automation or other routine tasks
• Data cleansing associated with the above processes and other datasets
• Monitoring and triaging user support requests
• Diagnosing user support requests, allocating them to correct tasks and monitoring progress where needed.
• Monitoring and updating approval routes, financial data, supplier records, and SharePoint documents
• Setting up and maintaining users in the finance systems and applications
• Assisting users in navigating the finances systems and applications
• Training users in the finance induction and for ad hoc needs
• Provide support to the Processing Team with pay run queries and other controls
• Provide support to the Reporting Team (for example, journal processing, fixing reporting issues) as agreed with your line manager
• Assist the Finance Systems Team in tidying up SharePoint folders and structures
• Produce procedures in an accessible format for new staff in the Finance Team and for users outside of Finance
• Support the Finance Systems Manager in the administration and maintenance of all existing finance systems, processes, and online tools/applications
• Responsible under the supervision of the Finance Systems Manager for the management of financial data and its integrity
• Any adhoc or project related tasks requested by the Finance Systems Manager
The Right Candidate
• Excellent written and spoken communication skills in calls, emails and in person
• Strong analytical and numerical skills
• Good Excel skills
• Good Outlook and Microsoft Word skills
• A working knowledge of SharePoint and Office 365
• Experience with IT systems in a working environment for at least 2 years
• Educated to degree level
• Aptitude to learn new IT skills
• Accuracy and attention to detail
• Customer service oriented
• A team player
• Willing to take responsibility for specific tasks
• Ability to grasp and build on new concepts quickly
Working environment
We have a purposeful working environment where we strive for excellence in everything we do. Our workplace culture is shaped by our values which are AUGHT. They are Audacity, Unity, Generosity, Humility and Tenacity. We respect and value our colleagues, encourage and affirm often, challenge when necessary, supporting always. It is an inspiring and energising place to work where innovation and creativity is encouraged alongside passion and discipline. The staff community is warm and engaging, with lifelong friendships being built.
The client requests no contact from agencies or media sales.
The package also includes:
· 8% employer pension contribution
· 25 days annual leave, plus bank holidays and additional leave during the Christmas week pro rata
· Season Ticket Loan
About Us
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice.
About the Role
Reporting directly to the Director of Global Mission, this focal coordinating role within our Global Mission Team (GMT) will ensure the effective functioning of the GMT by offering:
• Administrative support to the Director
• Team-wide Coordination
• Programme Support for cross-regional initiatives
Due to the coordinating nature of this role, the post holder will need to work in close collaboration with other members of the Global Mission Team as well as effectively liaise with members of the Communications, Engagement and Fundraising (CEF) team as well as the Finance and Operations (FO) team.
About You
You are a highly organised administrator with excellent team coordination skills. You are confident and creative and can offer the necessary operational, administrative and programme support that can see things through from conception to full implementation.
As a focal part of the team, you will have significant awareness and appreciation of team dynamics. You will demonstrate considerable cross-cultural awareness and are able to demonstrate both an aptitude for collaborative teamwork as well as the ability to work independently on your own initiative. It is expected that the postholder will have considerable experience of working in the church/charity sector and a fair understanding of contemporary global challenges.
This is an ideal opportunity for someone with a track record of strengthening team efficiency through meticulous attention to detail, aptitude for operational oversight and demonstrated project coordination experience to exercise their gifts within the context of a global Anglican mission agency. This role involves preparing reports for management and trustees including relevant paperwork.
How to apply
Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Renata Rust.
Closing Date: 24th May 2024 at 12 noon
Interview Dates: Week beginning 3rd June 2024
The client requests no contact from agencies or media sales.
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District Secretary for Administration and Compliance
Do you have the skill, experience and vision to lead in building and maintaining good practice for a newly amalgamated District of the Methodist Church? We are a collaborative, justice-seeking family of churches, looking for a skilled senior administrator.
lf so, this post may be for you.
This is a senior leadership position in a merged organisation.
- Collaboration with the District Chair and the District Secretary for Ministries & Vocations in the leadership of the District, and promoting the values of the District in all work practice.
- Collaboration with the Mission Area Leads to facilitate support of the circuits in relation to the responsibilities of administration and compliance issues.
- Responsibility for compliance with all relevant legal, financial, and governance matters, including compliance with the relevant parts of The Constitutional Practice and Disicipline of the Methodist Church, including:
- budget and accounting, in partnership with the District Treasurer;
- data protection;
- lay employment processes;
- safeguarding.
- Working with the District Safeguarding Officers, the District Safeguarding Group and others to ensure safeguarding processes for the District are robust and effective.
- Responsibility, together with relevant District officers and bodies, for strategy for property and finance across the District, and for its implementation.
- Enabling the District Property Consents group to fulfil their responsibilities regarding property matters within the District.
- Coordinating the District Grants Policy and its implementation through the District Grants Committee.
- Ensuring that the District’s responsibilities for Reconciliation and Complaints are fulfilled, including liaising with the other District Leaders and ensuring the appointment and functioning of the District Local Complaints Officer and District Reconciliation and Complaints Support Group(s).
- Collaboration with the District Chair and others to ensure good practice in internal and external communication, including through the District Communications Officer.
- Engagement with the District Policy Committee and the District Scrutiny Group processes and meetings.
- Fostering good and collaborative working relationships with holders of relevant district volunteer posts.
- Other areas of responsibility as agreed and assigned by the Trustees.
The client requests no contact from agencies or media sales.
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The role of the Head of Fundraising and Partnerships is to work alongside the Director of Operations in developing the day-to-day sustainable income strategy to fund the New Wine Trust's day-to-day operations.
Partnerships
· You will be responsible for developing our relationship with key ministry partners. This includes negotiating contracts with sponsors, partners, and delivery partners. It will include but not be limited to:
o Developing Event Sponsorship and Exhibitor offerings at New Wine Events
o Growing Annual Partnerships with key partners
Fundraising
· In partnership with the Director of Operations, National Leadership and Trustees, you will also be responsible for creating and delivering a New Wine Fundraising Strategy. This will include:
o Working alongside the Marketing and Communications team to develop supporter engagement communications.
o Developing plans that feed into the New Wine Fundraising strategy to increase engagement from high net-worth individuals and cultivate new high-value donors.
o To manage the major donor income and expenditure budgets, ensuring all activity meets income targets.
o Championing the use of our CRM for supporter engagement.
o Reviewing, writing and submitting proposals for grant applications.
o Overseeing the delivery of the charity’s fundraising events.
Business Development
· Identifying new revenue generation opportunities, such as
o New Wine Online
o New Wine Resources (Books, Music and Merch Sales)
o Cafes and Concessions at Events
The above list of job deliverables is open and partial, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Person Specification:
Required skills and qualifications:
· Demonstrates emotional intelligence.
· Responsible self-starter who is highly organised and takes initiative.
· Excellent interpersonal skills.
· Excellent written and verbal communication.
· High level of discretion and wisdom.
· An inherent desire to achieve exceptional results.
· Ability to perform and prioritise multiple tasks with excellent attention to detail.
· Flexible team player, willing to adapt to changes and unafraid of challenges.
· Strong time-management skills and an ability to coordinate multiple projects and deadlines.
· Knowledge and experience in using Microsoft 365 and social media.
· Commitment to the mission and values of New Wine.
· Commitment to the values of Holy, Healthy and Humble Leaders.
Preferred skills and qualifications
· Experience in overseeing budgets and expenses.
· Experience in people management.
· Previous experience within the New Wine network and the events industry.
· Knowledge and experience of ChurchSuite and Hubspot.
Role Particulars
Working Pattern: Full time working hours, including weekly in-person team meetings in London: monthly all-staff meetings on Tuesdays twice a month, and weekly on Wednesdays twice a month. The nature of this role means that some travel and working away from home will be required, as agreed in advance. Specifically, the Head of Fundraising and Partnerships must be available for the annual leadership conference and some or all of the New Wine annual summer festival (on-site or remote support).
Places of work: This role is eligible for hybrid and flexible working, with a minimum of 1 day in the London office a week.
Supervision: The post holder will receive regular supervision from their line manager.
Role review: There is a three-month probationary period for this role. The post holder will then receive a quarterly rolling review of performance, the role, job description, terms and package.
This post is subject to an occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 of the Equality Act 2010.
This job description is intended to summarise the primary responsibilities and qualifications for this position. The job description is intended to include only some duties an individual in this position might be asked to perform or all qualifications that may be required now or in the future. New Wine reserves the right to revise the duties outlined in this job description at its discretion.
Application process
Closing date: 11th May 2024.
Particulars: Please apply with a CV and cover letter.
If the right candidate has been found before this time, applications will be closed.
The client requests no contact from agencies or media sales.
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Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We are looking for a capable and creative individual to join the leadership of Resurgo, with oversight of strategy development and implementation, finance and governance. As a strong leader and people manager with experience across strategy and finance, you will have an ability to lead projects with multiple complex priorities through to completion, be a confident decision maker and communicator, and be passionate about social transformation.
The important stuff
Salary: from £70,000 with significant flexibility
Contract: Interim
Hours: 5 days per week (4 considered), 9.30am – 5.30pm, with occasional evening work for events such as our Spear Celebrations.
Location: Hammersmith, London – we are an office-based organisation with some work at home possible in agreement with the line manager
Closing date: Friday 17th May, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Interviews: We anticipate interviews to commence from w/c 6th May.
Application Pack: Have a look at our application pack for more information.
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and a demonstrated commitment to social impact and our mission to play a meaningful part in the repair of our social fabric
- Strong strategic thinking and business and financial acumen – experience in a management consulting or financial management role is essential
- Self-motivated forward planner with the ability to navigate complex fast-moving environments, adapt to changing circumstances, and exercise initiative, with a track record of driving growth and achieving results
- Financially literate, with experience overseeing strategic financial processes, e.g., budgeting, financial management and resource allocation
- Good IT skills with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook and PowerPoint. An awareness of charity regulatory and compliance requirements is beneficial
- Strong proven leadership skills and the ability to relate confidently to a range of audiences
- Relational team player with high emotional intelligence, a sense of humour and fun, and the ability to inspire and motivate diverse teams
Key Responsibilities
Strategy Development and Implementation
- Leading the organisation through the iterative development and implementation of strategic projects to serve the ambition of Resurgo, to “inspire and equip organisations to deliver ambitious and sustainable social change”
- Provide direction and support to Heads of Department, setting them up to succeed in the implementation of ambitious plans
- Line management of the Strategy Managaer, who project manages and drives the delivery of annual departmental targets and strategic projects across the organisation.
Finance
- Line management of Head of Finance, providing strategic leadership in the development of the finance function and oversight of organisational financial management
- Lead the annual planning process, working with the Head of Finance and Director of People, Culture & Operations to shape and deliver annual financial planning
Oversight of Governance, Risk and Opportunity
- Executive Chair of the Strategy, Finance and Risk steering group, owning the most significant risks and opportunities facing Resurgo at an organisational level, ensuring actions are taken to mitigate risks and that we are set up to maximise opportunity
- Responsible for overseeing governance structures and ensuring they are fit for purpose as the organisation develops and grows
- Supporting the Executive Assistant to the CEO in the facilitation of the effective running of the Boards of Resurgo Trust and Resurgo Consulting, including planning and overseeing Board and key Steering Group meetings.
Active Participation in and Support for Resurgo’s team and mission
- Help build and develop Resurgo’s ethos and Christian life as a team member, including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
The client requests no contact from agencies or media sales.
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We are a faith-based charity, creating safe homes and communities for over 100 homeless men & women across South Yorkshire and North Derbyshire
Applicants must be flexible to work at any of our project sites in Rotherham, Chesterfield and Shirebrook areas although preferences will be considered if regular shift patterns are available.
Day, night and weekend shifts are available on a relief, holiday cover basis.
Do you want to work alongside people with complex needs and do you have a heart for the vulnerable? Candidates' ethics and values must be in keeping with the Christian faith.
If this is you, then we would like to hear more about you.
The client requests no contact from agencies or media sales.
The Door is a Christian youth charity based in Gloucestershire, established in 1991 for the benefit of all young people aged 11 to 25 and their families. It’s a place where every young person and their parents can feel safe, happy and valued, with the best possible opportunity to reach their potential.
We are currently looking for a dedicated and enthusiastic Bid Coordinator to join our Fundraising Team. Within the team you’d be responsible for generating income from The Door’s fundraising portfolio to meet our budgeted current and future service delivery needs, and specifically for raising income from grants and tender bids. You’d coordinate the end-to-end process of bid submission, from researching funding opportunities to writing compelling bids to ensuring the timely delivery of reports to funders.
You’ll be an excellent written communicator, with the ability to compose accurate, concise and persuasive prose, strong administrative and relationship management skills, experience of working with budgets and a good eye for detail. You should have experience of writing successful funding bids and reports. A detailed understanding of the wider funding environment in the voluntary sector is also highly desirable.
This role is home-based and ideal for a skilled bid writer who needs flexible hours. Occasional travel to our office in Stroud, Gloucestershire will be required. Applicants must be UK-based and eligible to work in the UK.
The client requests no contact from agencies or media sales.
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Grant Proposal and Contract Bid Lead
Salary: £36,576 pa + good range of benefits
Contract: Permanent – 36.5 hours per week
Based: Milton Keynes – Hybrid (UK-based applicants only)
My client is World Vision UK, an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.
Through long-term development projects, emergency responses and advocacy they have helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything they do is motivated by faith as they strive to reflect God’s unconditional love.
I have the very real privilege of assisting World Vision UK to recruit an outstanding candidate for the role of Grant Proposal and Contract Bid Lead within the Policy & Programmes team. Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.
Do you thrive on fostering relationships, leading coordination efforts, and ensuring high level technical standards? If so, in this pivotal role, you'll drive excellence in proposal submissions, meeting donor policies while collaborating with key stakeholders. If you're ready to make a difference and lead impactful initiatives, we want to hear from you!
About You…
As WVUK’s Grant Proposal & Contract Bid Lead, you'll be at the helm of a rewarding opportunity, helping to steer the submission process to fulfill WVUK’s Institutional Funding income requirements. Here's a glimpse into the key responsibilities:
- Mastermind Coordination: Lead, manage, and orchestrate the submission process, collaborating with multiple stakeholders to craft compelling grant proposals. You'll craft a meticulous plan, ensure timely delivery of inputs, and hold everyone accountable for their contributions.
- Relationship Maestro: Dive into a world of relationship building! You'll nurture and manage connections crucial for submission success, liaising with stakeholders from National Offices, consortium partners, and WVUK's specialized teams. Your expertise will position WV as an esteemed grant contender, fostering early engagement with partners and streamlining processes seamlessly.
- Champion of Quality: Your pursuit of excellence will drive the delivery of high-quality submissions, meeting win-rate targets and industry standards. You'll craft proposals that align with donor policies, contextual needs, and WV's strategic vision. Mitigating risks, ensuring compliance, and harnessing valuable lessons learned will be your forte.
- Continuous Innovation: Your hunger for knowledge will fuel the continuous enhancement of WVUK's submissions. Engage with sector experts, tap into WVI networks, and stay abreast of evolving programming approaches. Your insights will not only strengthen submissions but also elevate the team’s collective expertise.
Essential Criteria
- Expertise in Multi-Sector Program Management: Demonstrated proficiency in assessing, designing, and managing projects across diverse sectors within complex settings. A track record of navigating the project cycle successfully and securing institutional funding from bilateral and multilateral donors.
- Exceptional Project Management Skills: Proven ability to excel in managing multifaceted tasks within challenging timelines. Prioritization prowess is key, consistently meeting deadlines amidst competing demands.
- Donor Relationship Management: Extensive experience cultivating and sustaining relations with institutional donors such as DFID/FCDO, EU/ECHO, and UN bodies. Adept at analysing funding requirements and adeptly navigating varied worldviews. Skilled in fostering, managing, and evolving relationships within consortium partnerships.
- Proactive Innovation and Process Improvement: A proactive and creative approach to refining existing processes and devising new strategies for enhanced efficiency and efficacy. Strong emphasis on knowledge management within a high-pressure team environment.
- Team Leadership and Financial Acumen: Proven track record in assembling and nurturing project teams. Proficiency in linking financial aspects with operational requirements to ensure seamless project execution.
Are you ready to spearhead impactful initiatives, shape exceptional submissions, and propel WVUK's mission forward? Join us and be the architect of transformational change!
In addition to the salary indicated, WVUK provides good benefits including pension, generous holiday entitlement and free parking (MK only).
As an active *Christian (*Permitted under Schedule 9, Part 1 of The Equality Act 2010), this role allows you to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
To apply, please send full CV and covering letter stating how you meet the essential criteria provided above to WVUK’s Advising Consultant – contact details in the apply link.
Closing date for applications: 8th May 2024 (preferably sooner!)
We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.
**Please note that holding Right to work in the UK documentation is required for this role as it is not sponsored.**
World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.
As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice.
No agencies please.
Please send CV and covering letter to the Advising Consultant.
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BRF Ministries is a Christian charity. We are the home of Anna Chaplaincy. Living Faith, Messy Church and Parenting for Faith. We resource both the spiritual journey of individuals and the mission and ministry of local churches. Our vision - Inspiring, equipping and supporting people of all ages to grow in Christian faith. This is at the heart of what we are committed to do at BRF Ministries.
• Inspiring because we’re all looking for new ways to explore and embrace Jesus.
• People of all ages because it’s never too late and never too early to find faith.
• Grow because life is all about moving forwards.
• Christian faith because we’re truly proud to be doing God’s work. We work with and through churches to see more people, whatever their age, wherever they are on the journey towards God…
• growing in understanding of the Bible
• encountering God and experiencing vibrant Christian faith
• equipped to exercise gifts in leadership and ministry.
Want to be part of a close-knit team that inspires, equips and supports people of all ages to grow in Christian faith? We are looking for someone with a passion for our mission who can provide high level service to customers and supporters as part of the Supporter Services team based at the BRF offices in Abingdon. This full time role involves processing orders from online, phone and post and answering queries.
As part of the Supporter Services team:
- Respond to customer queries received by telephone, letter, and email, always providing a high standard of customer service.
- Process books, subscriptions and events orders received by post, telephone and online.
- Pack and post orders that require sending from the office.
- Process donations received by all forms, including web donations.
- Allocate payments received by BACS, cheque, or credit card.
- Conduct sales ledger reconciliations.
- Open and distribute the post.
- Assist in credit control.
- Manage office stock levels.
- Assist in processing of renewals and subscription releases.
- Order office and event stock.
- Circulate advance copies.
- Assist finance team with statements to account.
- Administrative support to the Operations team as required.
Skills and Experience
- Previous experience delivering high levels of customer service.
- Excellent communication and interpersonal skills, high degree of confident on the phone.
- Proficiency in using Microsoft Office, order processing and accounts packages.
- Ability to work well under pressure and to multi-task.
- Excellent literacy and numeracy skills with a high level of accuracy and attention to detail.
- Reliable and consistent.
- Ability to work in a team with a flexible and positive attitude towards sharing tasks and workloads.
- Strong commitment to the aims of the organisation.
Benefits
- 25 days holiday per annum, plus bank holidays (increasing to 30 days plus bank holidays after five full years' service)
- Additional three days off between Christmas and the New Year
- Auto enrolment pension scheme (8% employer contribution, 3% employee contribution)
- Private health insurance (after successful completion of probationary period)
- Generous flexitime scheme allowing employees to accrue time and earn additional days leave
- Employee Assistance Programme with access to financial advice, career coaching and counselling
- Staff discount scheme
- Learning and development opportunities
- Regular opportunities to connect with colleagues at our weekly briefing and virtual coffee break, and regular team in-person gatherings.
- BRF is proud to be an accredited Living Wage employer
We welcome applicants from all backgrounds and communities, in particular those that are currently under-represented within our staff team. This includes, but is not limited to, people from Black, Asian and other ethnic groups, especially within our leadership roles.
Inspiring,equipping & supporting people of all ages to grow in Christian faith.Home of Messy Church, Parenting for Faith, Anna Chaplaincy&Living Faith
The client requests no contact from agencies or media sales.
Souster Youth is an exciting Christian youth work organisation in the east Northamptonshire area. We transform the social, emotional, and spiritual wellbeing of young people in our area through our work in schools and the local community. Based at Souster Youth Trust, Thrapston, Northamptonshire, the Director leads a team of 4 staff and over 20 volunteers.
As Director, you will be motivated by your Christian faith to inspire hope in the lives of young people. You will have vision and strategic ability to lead Souster Youth. With excellent interpersonal and communication skills, you will inspire young people, the staff team, volunteers, and a range of external organisations. You will be empathetic to different views and confident presenting and discussing theological and cultural issues. You will be well organised, a good time-manager, motivated, proactive, and creative in approach.
Key Responsibilities
1. To lead the development and implementation of the vision and strategy of Souster Youth Trust.
2. To develop and promote the trust as a leading, innovative, and valued charity, supported by young people, schools, churches and the wider community.
3. To lead the staff team and volunteers, ensuring safe recruitment, management and appraisals, support, training and development.
4. To work closely with secondary schools, ensuring the continuous improvement of the service provided to them in response to emerging needs and opportunities.
5. To maintain and grow networks and partnerships with churches, relevant organisations, funders and other stakeholders.
6. To mentor and support the staff team by working alongside them directly with young people to model good practice.
7. To enable the voice of young people to be heard in decision-making and shaping of strategy and priorities.
8. To ensure compliance with legislation and champion best practice, with particular regard to Safeguarding, Health and Safety and other policies.
9. To oversee the administration and financial systems.
10. To actively manage the budget and fundraising, working towards the financial sustainability of the trust.
11. To work with the Board of Trustees, providing advice and reports as required.
12. To engage with regular line management, annual review, and commit to continuing professional development.
To inspire hope. Motivated by our Christian faith we help young people discover a person to become, a unique way to contribute, and a place to belong.
The client requests no contact from agencies or media sales.
Internal Communications Officer
Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2 days in the office, and 3 days remote.
About the Role
We are looking to appoint an Internal Communications Officer who will play a critical role in developing and shaping the organisation’s internal communications for the staff of the Connexional Team.
The post holder will work closely with Senior Managers to ensure that the Team’s values, mission and updates are effectively communicated to all Team members working across several sites and from home, to foster a cohesive and motivated work environment.
The successful applicant will strive to create an environment where communication
fosters a sense of community, aligned with the Church’s mission and values to create an engaged and informed Connexional Team.
In this crucial role, the Internal Communications Officer will be responsible for establishing and managing channels for staff feedback to leadership, producing engaging content for various channels, and organising and delivering internal events.
The successful applicant will also provide support and training for staff on communication tools and practices, encourage staff to be ambassadors of the Church, and plan and approve regular communications to be sent out to employees including staff newsletters and newsletters from Team members.
About You
The post holder will have at least three years’ experience of working with an internal communications context within an organisation and will have the ability to develop and implement comprehensive internal communications strategies that align with the organisation’s values.
You will be able to articulate messages clearly and effectively, both in writing and verbally, that are tailored to various internal audiences. Exceptional writing, editing and proof-reading skills for a range of communication channels are a must for this role.
You will also have strong organisational skills with the ability to lead projects, work collaboratively and be proficient in digital communication tools and platforms.
The successful applicant will have strong interpersonal and listening skills with experience in building relationships with key internal stakeholders.
You will also have the ability to develop a deep understanding of the Methodist Church’s mission, values, and objectives to ensure alignment in all communications.
If you have the skills, abilities and experience contained in the role description, we are keen to hear from you.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you require reasonable adjustments to be made at any stage of the recruitment process, please email our HR team (contact details available on our website).
Closing date: 13 May 2024
Interviews will be in London on 30 May 2024
N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
Safeguarding is of fundamental importance to the work of the RSCM at every level, so this is a vital role which involves working collaboratively with staff and volunteers across the UK to ensure safeguarding policies and procedures are implemented and kept under review, keeping up to date with legislation and best practice.
You will act as the RSCM's Lead Recruiter through 31:8 for processing DBS applications, receiving updates and deciding levels of clearance required for staff and volunteers including for events and courses.
Thee will be a high degree of liaison with Trustees, management and staff as well as the need to network with other agencies as appropriate.
For a full job description see the attachment.
RSCM works to positively promote the importance of effective safeguarding, holding to the Christian belief of valuing each person as someone who bears the image of God and is loved equally by God, and therefore should be protected from harm.
The client requests no contact from agencies or media sales.