Stoke-on-Trent (On-site)
£30,709
Full-time
Permanent
Job description

Would you like to make a difference to the lives of people and communities in need? Do you have strong organisational and interpersonal skills? Are you passionate about personal development and transformation? If the answer to these questions is yes, you should consider joining Citizens Advice North Staffordshire, one of the largest and most dynamic advice charities in the country. We are the People’s Champion.

Citizens Advice North Staffordshire is looking to recruit a new Executive Support Officer. This is an exciting opportunity to join an established and nationally respected charity at a time of genuine transformation, following our recent move to a modern, bright new office space, inspired by our Senior Management Team and CEO.

As Executive Support Officer, you will assist the CEO and Senior Management Team:

  • with strategic developments in the delivery of advice and advice services
  • developing new services designed to support hard-to-reach client groups
  • uphold relevant quality standards and help to achieve our Corporate Plan objectives

Reporting to the Facilities & finance Manager, the Executive Support Officer will support the CEO and Senior Management Team on a daily basis. Ideally, you will have experience of providing executive-level support, have strong interpersonal skills and be comfortable speaking to partner representatives.

The ability to demonstrate an empathy with and understanding of the needs of vulnerable clients would be a distinct advantage.

Benefits

  • 25 days annual leave plus bank holidays
  • Birthday leave, after 3 months service
  • Flexible working arrangements
  • Pension salary sacrifice scheme
  • Health & Wellbeing programme
  • Employer funded cash Health plan
  • Employee discounts through Perkbox
  • Employee Assistance Programme
Organisation
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 25 February 2026
Closing date: 27 March 2026 at 23:30
Tags: Administration, Advice / Information, Delivery