Client account manager jobs
Headway Gloucestershire was established in 1987 and since then we have been working to make a positive difference to the lives of adults with an acquired brain injury. We provide specialist recovery support and respite through our centre-based Day Service, and outreach support through our Community Hubs and Community Links Service. We provide group and one to one sessions to support individuals.
Open every weekday, Headway House is at the heart of Headway Gloucestershire. We provide a structured programme of activities for individuals to choose from. Our programme is designed to support participants to work toward their own recovery goals and gain insight into strategies that support individuals to manage the physical, cognitive, sensory, emotional and behavioural outcomes which can occur following an acquired brain injury. Peer group sessions enable us to harness the recovery benefits of peer contact and support.
The Day Lead will be responsible for the organisation, planning, development and delivery of Headway Gloucestershire’s programme of activities.
Responsibilities include:
- To deliver professional, impartial, enabling and outcome focused support to Individuals with acquired brain injury. To provide support for clients with complex needs to support their recovery, wellbeing, independence and autonomy.
- Work closely with the Strategic Enablement and Hub Manager to ensure successful delivery of services.
- Networking with community providers to enrich our offer to enable us to meet the needs of individuals with acquired brain injury in Gloucestershire.
- The Day Lead will be responsible for the organisation, planning, development and delivery of Headway Gloucestershire’s activity programme and centre-based service.
- Ensure that safeguarding training and understanding is kept current and that individuals are safeguarded.
- Collaborate with staff members and volunteers to provide Key-working to individuals: - to use an enabling approach to support individuals to plan and work toward their recovery goals ensuring that planned activities are delivered and support provided is tailored to meet the needs of individuals to maximise our contribution to their recovery.
Carrying out the role at Headway House, you will work to clearly established quality standards and annual milestones. You will be joining a motivated and dynamic team of staff and volunteers working to making a difference to individuals with acquired brain injury in Gloucestershire.
The successful candidate will demonstrate:
- A commitment to continuous improvement
- A person centred and collaborative approach
- Will be self-motivated and be able to independently carry out and manage tasks.
- Experience of leadership and supporting team members.
- Knowledge about the causes and outcomes of acquired brain injury, the recovery and rehabilitation pathway and the issues that individuals can experience.
- A commitment to inclusivity, participation and involvement of individuals accessing the service.
- Actively ensures individuals are safeguarded.
We welcome applications from candidates who have transferable skills and will provide full training.
Please see the job description for further information.
Closing date for applications – 5pm on Tuesday the 27th January 2026.
If you’re interested, please click the 'apply now' button!
We provide essential services across Gloucestershire for people with acquired brain injuries, their partners, families, friends and carers.

The client requests no contact from agencies or media sales.
About the role:
This is a hands-on role for someone who loves opening doors, building momentum and turning interest into long-term support. As Corporate Partnerships Officer, you’ll be right at the heart of our growing Fundraising team, actively identifying new corporate partners, starting meaningful conversations and shaping partnerships that genuinely add value. From first approach to signed agreement, you’ll play a key role in bringing businesses on board and inspiring them to stand alongside our work.
You’ll split your time between winning new partnerships and deepening existing ones. That means researching and targeting the right organisations, crafting and delivering engaging pitches, and managing a live pipeline of opportunities. Alongside this, you’ll steward a portfolio of corporate partners, building strong relationships with key contacts, coordinating activity, spotting opportunities to grow support and ensuring partnerships deliver real impact for both the business and Single Homeless Project.
You’ll quickly build a strong understanding of our services, values and priorities, using this insight to develop creative ways for businesses to get involved, from fundraising and campaigns to volunteering and events. You’ll track activity and performance through our CRM, using data and insight to strengthen relationships and retention. While your focus is corporate partnerships, you’ll work closely with colleagues across the organisation to support a joined-up, ambitious approach to income generation. If you’re proactive, curious and ready to make your mark, this role offers the chance to grow fast and make a visible difference at Single Homeless Project (SHP).
About you:
- You’re genuinely interested in why businesses choose to support charities and enjoy turning that curiosity into strong, meaningful partnerships.
- You’re confident building relationships, opening conversations and keeping partners engaged, whether you’re developing something new or growing what’s already there.
- You’re comfortable working towards targets and enjoy the sense of progress that comes from moving ideas into action.
- You can bring a story to life, creating and delivering pitches or presentations that connect with people and inspire them to get involved.
- You’re organised and proactive, happy using (or quickly learning) a CRM to keep things running smoothly and spot opportunities to do even better.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 25th January at midnight
Interview date: Tuesday 3rd February Online via Microsoft Teams
Shortlisted candidates will be asked to prepare a presentation (instructions will be given) for interview.
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Finance Manager is responsible for overseeing and managing complex, high-risk financial operations related to our partner's international grantmaking and emergency relief support. This role combines financial leadership with flexibility and responsiveness to needs in volatile contexts, particularly for grassroots movements and activist groups globally - managing overseas financial transactions, handling multi-currency payments, managing exchange rate risks.
Key Responsibilities
Grant Finance Oversight
- Lead all financial processes for international grants: budgeting, transfers, reconciliations, reporting.
- Manage multi-currency payments into high-risk regions; ensure compliance, mitigate fraud/diversion risk.
- Strengthen internal controls and financial systems for expanding global operations.
- Be agile to respond quickly to humanitarian needs.
Risk & Compliance
- Ensure due diligence (KYC, AML) and enhanced vetting particularly for overseas partners and informal/unincorporated networks.
- Comply with HMRC and UK banking rules, counter-terrorism finance regulations. Work with the Compliance, Risk & Innovation team to improve policies/procedures.
Client & Stakeholder Management
- Act as finance lead for philanthropic clients working in relief and grassroots activism.
- Provide advice on financial risk, best practices.
- Foster relationships with grassroots partners; ensure transparent, accessible reporting.
- Apply trauma-informed approaches in working with clients in conflict or activist settings.
Humanitarian & Global Finance Expertise
- Use knowledge of international finance especially in difficult contexts (e.g. unincorporated groups, sanctions, restricted jurisdictions) to design processes that satisfy both donors and grassroots partners.
- Monitor emerging risks globally and help shape responses.
Essential Experience & Knowledge
- Significant experience in finance, grantmaking or compliance in international/ humanitarian/ philanthropic settings.
- Experience in managing overseas financial transactions, handling multi-currency payments, managing exchange rate risks etc.
- Experience dealing with high-risk jurisdictions and partners, including unincorporated or grassroots networks.
- Familiarity with due diligence, risk frameworks, KYC/AML, UK charity and banking regulations.
Desirable
- Arabic (spoken/written) skills preferred
- Past work in NGOs, fiscal hosts, or international grant making.
- Experience with cryptocurrencies.
Skills & Ways of Working
- Strong interpersonal / stakeholder management skills. Cultural sensitivity.
- Ability to balance rigorous compliance with flexibility / urgency.
- Capacity to work in fast-paced, evolving environment; adapt priorities quickly.
- Alignment with our values: collaboration, curiosity, courage, creativity.
Terms & Benefits
- Salary: c.£45,000 per year.
- UK-based; London office with hybrid working (if you’re local, some office days; remote if elsewhere in UK)
- Occasional UK/European travel.
- Annual leave: 22 days + bank holidays, plus 3 extra days between Christmas & New Year.
- Pension: 3% employer contribution after 3 months.
- Additional paid time off for voluntary work / trusteeship etc.
- Wellbeing support (counselling, online resources), financial wellbeing benefits & discounts etc.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Finance Manager is responsible for overseeing and managing complex, high-risk financial operations related to our partner's international grantmaking and emergency relief support. This role combines financial leadership with flexibility and responsiveness to needs in volatile contexts, particularly for grassroots movements and activist groups globally - managing overseas financial transactions, handling multi-currency payments, managing exchange rate risks.
Key Responsibilities
Grant Finance Oversight
- Lead all financial processes for international grants: budgeting, transfers, reconciliations, reporting.
- Manage multi-currency payments into high-risk regions; ensure compliance, mitigate fraud/diversion risk.
- Strengthen internal controls and financial systems for expanding global operations.
- Be agile to respond quickly to humanitarian needs.
Risk & Compliance
- Ensure due diligence (KYC, AML) and enhanced vetting particularly for overseas partners and informal/unincorporated networks.
- Comply with HMRC and UK banking rules, counter-terrorism finance regulations. Work with the Compliance, Risk & Innovation team to improve policies/procedures.
Client & Stakeholder Management
- Act as finance lead for philanthropic clients working in relief and grassroots activism.
- Provide advice on financial risk, best practices.
- Foster relationships with grassroots partners; ensure transparent, accessible reporting.
- Apply trauma-informed approaches in working with clients in conflict or activist settings.
Humanitarian & Global Finance Expertise
- Use knowledge of international finance especially in difficult contexts (e.g. unincorporated groups, sanctions, restricted jurisdictions) to design processes that satisfy both donors and grassroots partners.
- Monitor emerging risks globally and help shape responses.
Essential Experience & Knowledge
- Significant experience in finance, grantmaking or compliance in international/ humanitarian/ philanthropic settings.
- Experience in managing overseas financial transactions, handling multi-currency payments, managing exchange rate risks etc.
- Experience dealing with high-risk jurisdictions and partners, including unincorporated or grassroots networks.
- Familiarity with due diligence, risk frameworks, KYC/AML, UK charity and banking regulations.
Desirable
- Arabic (spoken/written) skills preferred
- Past work in NGOs, fiscal hosts, or international grant making.
- Experience with cryptocurrencies.
Skills & Ways of Working
- Strong interpersonal / stakeholder management skills. Cultural sensitivity.
- Ability to balance rigorous compliance with flexibility / urgency.
- Capacity to work in fast-paced, evolving environment; adapt priorities quickly.
- Alignment with our values: collaboration, curiosity, courage, creativity.
Terms & Benefits
- Salary: c.£45,000 per year.
- UK-based; London office with hybrid working (if you’re local, some office days; remote if elsewhere in UK)
- Occasional UK/European travel.
- Annual leave: 22 days + bank holidays, plus 3 extra days between Christmas & New Year.
- Pension: 3% employer contribution after 3 months.
- Additional paid time off for voluntary work / trusteeship etc.
- Wellbeing support (counselling, online resources), financial wellbeing benefits & discounts etc.
Are you an experienced professional with a passion for philanthropy and high-net-worth client management? Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Relationship Manager in order to manage a diverse portfolio of High-Net-Worth donors and Collective Fund accounts, overseeing the administration of their charitable giving.
You’ll apply your compliance and grant making expertise to support impactful philanthropy while working alongside a talented, entrepreneurial team. This role offers an exciting opportunity to influence wider organisational initiatives and grow your career in a fast paced, mission driven environment.
As a Senior Relationship Manager you will:
- Manage complex Donor Advised Fund and Collective Fund clients with a strong focus on client service.
- Handle financial administration, including bookkeeping, reconciliation, and payments.
- Ensure all activities comply with UK charity law and regulatory standards.
- Liaise effectively with clients, intermediaries, and third party providers.
- Support process improvements, team development, and external communications.
- Represent the organisation at events and networking opportunities.
To be successful, you must have experience:
- Significant experience in grant making and compliance within the charity sector.
- Proven track record in relationship management, ideally with HNW/UHNW clients.
- Exceptional communication and client stewardship skills.
- Strong organisational abilities and attention to detail.
- Proficient in Microsoft Office and comfortable handling sensitive data.
- Proactive, solution oriented, and able to thrive in a fast moving environment.
Salary: Starting salary £40,000+ bonus
Contract type:Full-time, permanent
Location- London, hybrid working
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
St. Bride Foundation is partnering with Robertson Bell to recruit a Part-Time Finance Manager (21 or 28 hours a week) on a permanent basis. Established in 1891 with a clear social and cultural purpose, St Bride Foundation is one of London’s hidden gems.
We are looking for a highly competent Part-Time Finance Manager to join our team who displays a passion for St Bride Foundation. Responsible for producing financial and management accounts and reports. Also providing effective and efficient financial and administration support to the Board of Trustees, Foundation Manager and Heads of Departments.
The key responsibilities of the Finance Manager include:
- Manage the Annual Report process and prepare statutory accounts for St Bride Foundation Trust Ltd, St Bride Foundation and Bridewell Centre Limited.
- Prepare monthly management accounts and supporting reports, ensuring timely and accurate financial information.
- Prepare month end journals and maintain robust supporting documentation.
- Maintain and reconcile all balance sheet accounts, including fixed assets.
- Manage the accounting system, including oversight of sales and purchase ledgers, cash book, bank reconciliations and debt collection.
- Lead the migration from Sage Line 50 to Xero, due for completion by March 2026.
- Manage payroll processing, RTI submissions and pension administration.
- Manage relationships with HMRC, prepare VAT returns and ensure VAT and Corporation Tax submissions are accurate and on time.
- Prepare the annual budget and work closely with budget holders to ensure forecasts are accurate and up to date.
- Prepare cash flow forecasts, manage working capital and produce periodic income and expenditure forecasts.
- Liaise with investment managers, reconciling income and ensuring appropriate information is received for financial reporting.
- Prepare financial papers for the Board and Finance Committee, including financial analysis and commentary.
- Maintain and update the Risk Register, working with senior stakeholders to identify and manage financial risks.
About St. Bride Foundation:
Housed in a beautiful Grade II listed Victorian building just off Fleet Street, the Foundation was originally created to serve the print and publishing trades. Today, it continues to thrive as a centre for print, design and the creative arts, welcoming new generations of designers, printmakers, typographers and researchers through its events, workshops and collections.
At its heart are our internationally renowned collections on printing, typography, graphic design and publishing. Alongside thousands of books and printing-related periodicals, the library holds one of the world’s most important collections of type specimens, as well as historic presses, punches, and matrices. Researchers, students and practitioners continue to draw inspiration from its unparalleled holdings.
The Bridewell Theatre, an intimate venue within the building, stages a lively year-round programme of drama, music, comedy and festivals, while the Bridewell Bar (once the laundry) provides a relaxed social space.
Through its blend of heritage, learning and performance, the St Bride Foundation remains a hub for London’s creative and cultural life—connecting past and present, tradition and innovation.
The successful candidate will:
- Have a background in, or strong passion for, the not-for-profit sector and a keen desire to give back to the local community in a fantastic organisation
- Be an experienced Accountant with an understanding of financial and management accounts
- Have great communication skills and have the ability to translate complex financial reports to non-financial stakeholders
- Ideally have experience with line management, however candidates eager to develop in this area will be considered
- Be willing to gain a knowledge of, or have experience of, fundraising and restricted funds
This opportunity is being offered on a hybrid basis with the expectation you can visit their Central London based office 50% of the time.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
Are you a seasoned finance professional who thrives on making a tangible difference? This is a rare opportunity to lead a critical finance transformation project for a well-established UK charity. My client needs an experienced Interim Senior Finance Project Manager who can bring clarity, structure and insight to complex financial processes while working closely with senior stakeholders.
This is a 6–9 month interim role, outside IR35, working 4 days per week (5 during peak periods), with one day a week in the office.
Key Responsibilities
- Lead end-to-end process mapping (primarily “to-be”) across invoicing, payments and income streams
- Deliver data and Excel-based financial analysis, including monthly management accounts
- Prepare concise financial summaries for ELT and Board/Committees
- Support budgeting and recharge reviews, improving templates and processes
- Provide hands-on finance administration and project support to senior leaders
Essential Skills & Experience
- Fully qualified accountant (ACA / ACCA / CIMA or equivalent)
- Strong Excel and financial data analysis skills
- Process mapping and documentation expertise
- Comfortable working in small teams with outsourced finance functions
Desirable
- Charity or not-for-profit experience
- Knowledge of grant funding and VAT
- Experience supporting finance transformation projects
Applications for this role are now under review and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!
About Us
VAST is a registered charity dedicated to supporting and empowering the Voluntary, Community, and Social Enterprise (VCSE) sector in Stoke-on-Trent. We aim to foster strong local networks, strengthen community engagement, and build the capacity of local community groups.
The Role
As Finance & Business Operations Director, you will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, and compliance with Health & Safety. You will oversee the efficient running and management of The Dudson Centre (a Grade II listed building), act as Company Secretary, and serve as the organisation’s Money Laundering Reporting Officer.
This is a senior leadership role, contributing to strategic planning and organisational development while supporting VAST’s day-to-day delivery. It’s an exciting opportunity for someone who combines financial expertise with operational leadership and a commitment to community impact.
What We’re Looking For
- Qualified accountant (ACA, ACCA, CIMA, etc)
Significant experience in financial management and business operations in the VCSE sector. - Strong leadership and strategic planning skills
Knowledge of charity finance, governance, and compliance. - Excellent communication and problem-solving abilities.
- Ability to travel locally and work occasional evenings/weekends.
Why join us
At VAST, we offer more than just a job. You’ll be part of a team committed to helping communities thrive. We believe in equal opportunities and strive to create an inclusive work environment where everyone can succeed.
You will also have access to a range of wellbeing perks, including:
- Mortgage and pension advice.
- Virtual GP appointments and second medical opinions.
- Comprehensive mental health support
- Wellbeing programmes to support a healthy lifestyle.
To apply
Applications are accepted by CV and covering lettter only.
Closing date for applications is Midnight on Friday 30th January 2026.
Interviews will be held during February 2026
VAST is an equal opportunity employer and welcomes applications from all individuals, regardless of gender, race, ethnicity, religion, marital status, sexual orientation, age, or disability.
The client requests no contact from agencies or media sales.
Prospectus is excited to be supporting our client, a UK children's charity, with their search for a Corporate Relationship Manager.
The organisation runs over 1,000 UK projects that transform the lives of almost 300,000 children and young people every year. They believe they can bring out the best in every child regardless of the issues they face. Their work supports children living in poverty, children that have been sexually exploited, children living with a disability, children living with domestic violence, and young carers who look after an ill parent or relative.
This is a full-time, permanent role paying a salary of between £35,000 and £45,000 per annum dependent on experience. The position is remote with regular travel across the UK for client and team meetings.
As the Corporate Relationship Manager, you will manage high value existing and new business partnerships to deliver on partnership objectives and maximise income, support and awareness for the organisation. You will also develop plans and assist colleagues in the development of Partnership plans to deliver on partnership objectives ensuring the organisation can deliver as agreed
The successful candidate will have proven experience of managing profitable donor relationships within large and complex organisations. You will have a proven track record in implementing and managing account plans and delivering financial targets.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Jessica Stoddart at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Senior Property Manager
Location: Birmingham, B15 - Hybrid + Travel
Salary: £57,433 per annum
Hours: 35 hours per week
Contract: Permanent
Shape the future of third-party housing management at Midland Heart.
Midland Heart is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. We're creating a new specialist role to strengthen oversight of our third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate.
This role will suit a commercially minded property professional who enjoys operating as the intelligent client — setting expectations, challenging delivery and holding partners to account.
Why this role is different
This isn't a business-as-usual housing management role. As our Senior Property Manager (known internally as Third Party Agency Manager), you'll:
- Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000–2,500 residential and commercial properties dispersed over the East and West Midlands.
- Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement.
- Lead and develop a newly formed specialist team.
- Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures.
Our ideal candidate? We're seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate:
- ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management.
- Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework.
- Experience of leading, managing and developing a geographically dispersed operational team.
- Commercial acumen, with experience managing budgets and delivering value for money.
- A track record of improving services and customer satisfaction.
- The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships.
As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs.
Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Closing Date: Thursday 15 January 2026
Assessments for the role are planned to take place in January 26 at our Birmingham, Bath Row office.
Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Salary: £35,624-£45,803
Contract: Permanent, Full-time
Location: Remote with occasional office presence in London
Closing date: January 11th
Benefits: 26 days annual leave (rising with service), generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more
We are working with a renowned national children's charity to recruit a new Corporate Relationship Manager. This is a new role that is being introduced to help the long-term growth of their Corporate Fundraising Team.
As Corporate Relationship Manager, you will manage a portfolio of high-value corporate partnerships, delivering exceptional account management to maximise income, engagement, and awareness.
To be successful in this role, you will need:
- Experience managing profitable donor or client relationships in a corporate or fundraising environment
- A proven track record of delivering against financial targets and partnership objectives
- Strong communication and relationship-building skills, with the ability to influence stakeholders at all levels
- Commercial awareness and the ability to think creatively to develop new opportunities
If you’re passionate about making a difference for children and young people, and thrive in a collaborative, purpose-driven environment, we’d love to hear from you.
If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Jake.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, we reserve the right to close the application period early.
Job Reference: 2805JP
The Bristol North West Foodbank is looking to employ a part-time Senior Administrator to cover Maternity leave for one year. You will work within, and support, our Foodbank team, based at our Social Justice Hub in Avonmouth Village, and occasionally at our other Foodbank outlets/venues.You will be responsible for the administrative functions of the Foodbank; maintaining and developing day-to-day processes and playing a key role in Seasonal projects. The foodbank is a highly collaborative and fast-paced environment, so you will need to be willing to work in a flexible and responsive way according to changing priorities.
The Bristol North West Foodbank is a Christian-ethos charity, linked to Trussell.
Senior Administrator role:
General Administration
·Processing email in, ensuring team action
·Processing and posting mail out
·First port of call for telephone calls, face to face enquiries and ensuring appropriate action and record keeping
·Photocopying, printing and filing
·Taking of team meeting minutes and subsequent circulation
·Keeping databases up to date
Foodbank outlets and events
·Liaison with voucher holders, churches, individuals and businesses
·Processing requests for new voucher holders
·Overseeing the Harvest Collections with the Foodbank Manager
·Allocating & Co-ordinating admin team volunteers
Accounts
Ensuring the:
·Maintenance of Gift log, including preparation for banking
·Keeping the treasurer informed of payments received
·Filing expenses and invoices
·Organising money to bank
·Sending out standing orders/gift aid forms
·Creating invoices
·Sending thankyou letters
In addition to the basic administrative and logistical tasks of the foodbank you will;
·be the first point of contact for the Foodbank, being able to answer a wide range of enquiries and anticipate the impact of changing logistics for the van teams
·be required to develop communications with the foodbank team, volunteers, referrers, foodbank clients and other stakeholders
·be responsible for data-inputting and data-capture, both directly and by supervising others
·have a key role, as part of the team, in determining and communicating guidance and decisions to foodbank clients
·lead on the administrative functions of the foodbank’s seasonal projects eg Harvest, Christmas Hampers and summer treat boxes
·manage the bookings for the Eat Well Spend Less Cookery course & liaise with the cookery course trainers
·develop records, resources, social media content and office procedures in response to the changing needs of the foodbank service.
·Be responsible for maintaining the foodbank website and maintenance of referrer details on the Trussell Database
General
·Wear the name badge at all times, and uniform when required
·Maintaining the high standards of conduct and behaviour expected by the charity
·Maintain & comply with health and safety, safeguarding and data protection policies and procedures.
·Adhere to the company’s policy on the misuse of drugs or alcohol in the workplace
·Report to your manager any personal difficulties that might affect the work or the company’s reputation
·Be accountable to the Foodbank Manager and Board of Trustees
Together with any other reasonable duties as specified by the Assistant Manager, Foodbank Manager and Trustees to support the work of the Charity.
Person Specification
Essential skills:
·A proven track record of excellent administrative skills and experience
·Maths and English GCSE 5-9 (A-C) or equivalent
·Confident in using IT, including email, completing online forms, searching for information online, creating Microsoft Word and Excel documents.
·Excellent written and verbal communication (eg written skills, person to person and on the telephone), demonstrating confidence and sensitivity in dealing with people in distress.
·Excellent organisational skills and attention to detail
·An ability to work with complete discretion and confidentiality
·Keenness to problem solve
·Proven track record of being able to work well both in an unsupervised environment and as part of a team
·Willingness to work empathetically, but in a boundaried manner, when faced with challenging situations.
·Effective supervision of volunteers/support staff
·Experience of editing websites, posting on social media and creating content.
Desirable skills:
·Experience of working within a Church and/or Charity environment
·A good understanding of the work of Foodbanks across the UK
·Experience of creating posters and leaflets on Canva or similar package.
Personal Attributes
·Someone who is supportive of the Christian ethos of the Charity
·Enthusiasm and reliability
·Honesty and Integrity
·Flexible, approachable and adaptable
·Kindness, compassion and empathy for the people the Foodbank serves
·To be able to identify personal limitations and ask for help when needed
To alleviate food poverty and provide support to address the drivers causing that poverty.
The client requests no contact from agencies or media sales.
Our client funds pioneering solutions and robust research to inform and improve humanitarian response. The organisation partners with a global community of humanitarian actors, researchers, and innovators to improve the quality of humanitarian action and deliver better outcomes for people affected by crises.
Prospectus are proud to be supporting our client with their search for a Management Accountant at a time of change for the organisation. The Management Accountant plays a key role in delivering timely, accurate financial forecasts, management accounts, and donor reporting to support strong financial management and effective cross-programme operations. The postholder contributes to annual budgeting and statutory audits, continuously improving financial systems, policies, and processes to ensure alignment with the organisation's strategic objectives. The postholder acts as a primary finance contact and trusted finance partner for internal teams, external stakeholders, the post provides expert guidance, manages financial queries, and oversees a Finance Officer to ensure efficient, compliant financial operations across the organisation.
The successful candidate will be a proactive individual who is a Qualified Accountant (CIMA, ACCA, ACA, CIPFA or equivalent). The postholder will have proven experience in management accounting, ideally within the charity or not-for-profit sector, with strong expertise in managing complex budgets and multiple funding streams. The postholder will have experience in grant financial management and compliance, and in supporting grantee financial management and compliance. The postholder will have knowledge of Agresso/Navision accounting software and Microsoft Excel and experience in line management.
The postholder will also have strong attention to detail with the ability to meet tight deadlines under pressure. The postholder will have strong analytical skills, and an understanding of risk and audit principles. The postholder will have excellent communication skills, able to engage and support both finance and non-finance stakeholders.
Desirably, you will have financial experience within an international humanitarian context or similar, including knowledge and experience of IATI reporting. In addition to this, knowledge of charity accounting and tax issues, including the Charities SORP.
Elrha are a remote first organisation and as such this role can be based from home, anywhere within the UK. There are also offices available for those who would like to spend time in the office. This role is full-time (35 hours a week) and initially on an interim basis, funded until September 2026.
To apply for this role, please submit an up-to-date CV, along with a cover letter to detail your relevant experience for the role by using the job description.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for a Senior Service Manager to oversee safe houses based in the Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.
In the role you will:
- Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
- Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
- Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
- Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.
What we are looking for:
- Proven experience in team management and compliance within a care or support setting.
- Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
- Excellent communication, organisational, and IT skills.
- Experience in modern slavery support is desirable, but not essential as training will be provided.
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Interview Date: TBC
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
About the role:
Dennis Handfield House is a 39-bed service within the Camden adult pathway, supporting men and women with multiple and complex needs. We’re recruiting two Project Workers to join a skilled, multidisciplinary team including Complex Needs Workers, a Specialist Worker, Day Concierge, Night Team, and access to a Work and Learning Worker and Psychotherapist shared across SHP. Together, the team creates a supportive, purposeful environment where people are given the time, consistency and respect needed to move forward.
As a Project Worker, you’ll be a steady and trusted presence for people navigating mental and physical health challenges, substance use and experiences of the criminal justice system. You’ll hold a caseload, build meaningful relationships and deliver strengths-based, psychologically informed support that helps people sustain accommodation, access services and develop the confidence and skills to shape their own next steps. Your work will sit at the heart of the service, turning plans into progress and potential into real change.
This role is for someone who shows up with compassion, grit and belief in people’s potential, even on the hardest days. You’ll be trusted to use your judgement, work creatively and contribute your voice within a team that values learning and collaboration. In return, you’ll gain rich professional experience, clear development opportunities and the chance to be part of work that truly matters, preventing homelessness and supporting lasting change, right at the heart of it.
About you:
- A good understanding of substance use is essential and an awareness of harm minimisation strategies and an understanding of a Strengths and Recovery model is desirable; a good understanding of the Cycle of Change.
- An understanding of the principles of risk and needs assessment, planning, goal setting, and reviewing.
- The sensitivity and flexibility to find ways to work with clients who may have a low level of engagement with the service.
- A level of numeracy, literacy and comprehension to do welfare benefit, rent and petty cash calculations, write letters, and analyse and extrapolate from written information.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 11th January at midnight
Interview Date: Tuesday 20th and Weds 21st January online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.


