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This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.
The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.
The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.
Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.
Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.
Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.
Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.
Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Registered Charity
101 - 500
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Children's Domestic Violence Advocate (CHIDVA)
Location: Warwickshire (North and Rugby). Travel required across Warwickshire, predominantly North Warwickshire and Rugby. Use of a car is essential to the role.
Salary: £25,857.12 per annum
Contract type: Fixed Term (Until September 2026), Full Time
Hours: 37.5 hours
We are recruiting for two CHIDVA who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
The job involves providing support to children and young people who are living in Warwickshire and have witnessed/experienced domestic abuse. The post holder will support children and young people from the age of 4 – 17 years old who have been affected by domestic abuse, including teenage relationship abuse.
The post holder will support children and young people from the point of crisis to ensure their short term and long-term safety; reduce risk; enable them to access community support services and achieve their goals. You will also be responsible for increasing the ability of partner agencies including schools to recognise and respond appropriately and safely to young people affected by domestic abuse.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
A driving license and access to a car is essential to the role as travel is required across Warwickshire, predominantly North Warwickshire and Rugby. Use of a car is essential to the role.
Closing Date: 09:00 am 10 March 2026
Interview date: 19 March 2026
The client requests no contact from agencies or media sales.