Communications Officer

Have you got a flair for writing, an eye for design and a passion for marketing and communications? Do you like being part of a great team that's fast-paced and where there's lots of support and laughter? Are you looking to develop your marketing and communications career? If so, then we want to hear from you!

At Prospect Hospice we provide vital end of life care to patients living with a life limiting illness. We also support their families and loved ones through their difficult journeys. The care we provide makes an immeasurable difference and it's all totally free of charge to patients. But, as a local charity, we need to promote ourselves, communicate what we do and fundraise in order to achieve that. And that's where this role comes in.

What is the role?

Reporting to the communications and marketing manager, you will be responsible for delivering high quality website content to drive an engaging and informative website. You will have experience of using a wide range of social media in the business environment and have written exciting copy for internal and external facing publications. You’ll also be able to amend printed material through Adobe’s InDesign software.

As a proactive member of the communications team, you’ll have a varied role working with teams across the hospice including our clinicians, fundraisers and volunteers to provide the required support to enable them to perform their roles to the highest standard.

You’ll be a pivotal member of the hospice team, building relationships internally to find the interesting stories that highlight our work and you’ll embrace innovate ways to encourage our supporters to engage with the charity.

About you:

• Strong written and spoken English, with excellent communications skills and the ability to tailor content to a wide variety of audiences

• Knowledge and experience of using social media in a business environment

• Excellent project management and problem-solving skills

• Excellent attention to detail

• Strong organisational and time management skills

• Good knowledge of MSOffice and Adobe software including InDesign, Photoshop and Illustrator

It would also be great if you have:

• Experience of communications planning and high-quality delivery

• Experience of working in a communications role using skills in content development, media relations, social media and the production of corporate communications materials

• Knowledge and experience of web content management systems

A little bit about us

We are an independent hospice charity supporting a community of 300,000 people in Swindon, Marlborough and north Wiltshire, and the villages of Lechlade and Fairford in Gloucestershire. We are the only dedicated provider of specialist end of life care services within the area. The hospice’s multi-professionals teams support people in the community, in care homes, at the Great Western Hospital and at the hospice in Wroughton. Support is also extended to the families, friends and carers of our patients.

What we offer

We are changing and growing. It’s an exciting time to join an independent local charity where everyone’s ideas are encouraged and staff participation is really important to us.

We’ll also provide you with a welcoming and supportive working environment, other benefits include:

• 27 days annual leave entitlement (pro rata for part-time)

• Contributory pension scheme (NHS transferrable)

• Employee Assistance Programme

• Family-friendly policies and practice

• Supportive induction, and training and development

• Free parking

Interviews will be held on Thursday March 12 2020

Equality and Diversity

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.

Unfortunately, due to the high volume of applications that we received, it is not possible to respond to everyone. If you have not heard from us within two weeks, following the closing date of this vacancy, your application will have been unsuccessful.

ABOUT US

Our purpose is to build a movement for responsible leadership. We were set up in response to growing concern about the deficit of public trust in significant institutions.We believe that if we can help create more sustainable, open and fair organisations, we will all win. That is our challenge.

We work closely with a group of 26 major organisations from across the private, public and social sectors (ranging from the Civil Service, Met Police and British Army to Tesco, easyJet, Barclays, BCG and Save the Children). Our Fellowship programme brings together a diverse group of exceptional senior leaders from these organisations to explore the principles and practices of responsible leadership, and the challenges facing business and society. 

We were certified as a B-Corporation in 2018 which ensures we practice what we preach and our team come from a range of different backgrounds, from a strategy consulting firm and innovation agency to a major bank and No 10 Downing Street.

THE ROLE

In our next phase of growth, we have a lot of activity planned to significantly boost our impact, launching new programmes to reach more senior leaders in the organisations in which we work. We recently launched an Exchange Programme, where senior leaders are paired with other leaders from a totally different sector. They spend two days being observed by their partner before reciprocating, offering unique windows into different worlds and styles of leadership. In mid-April we launch our community dinners programme, where we invite people doing amazing things in their local communities across London to host a dinner with small number of senior leaders from one of our partner organisations. Leaders will learn about their host and the work they’re doing on societal issues, often with limited access to resources. 

We’re looking for a bright new team member to sit at the heart of our organisation and drive positive impact by creating efficient systems and delivering exceptional administrative support. The role will work across teams and programmes, meaning you’ll be learning fast in an entrepreneurial environment and collaborating with a number ofthe team. Your responsibilities will include, but won’t be limited to:

Programme support

• Supporting our range of exchange programmes – working alongside our Exchange Programme Manager, help coordinate venue bookings and catering arrangements, drive proactive written and verbal communication with participants, prepare supporting documentation 
• Supporting the successful launch of our community dinners programme – help research, recruit and onboard new dinner hosts, coordinate logistics and handle communications between participants and hosts, map programme dates and timetables, create information packs and supporting paperwork, ensure clear communication with all involved. Our ambition is for this programme to grow and for you have the opportunity tobe part of creating it
• Supporting our Fellowship programme – your support may involve event organisation, editing biographies, short essays and reports, proofing communication, coordinating the printing of collateral, follow up emails
• Handling programme registrations, last minute cancellations, queries and questions
• Reviewing and using feedback to drive improvements in our programmes

General administrative support

• Supporting with the preparation and delivery of workshops and events as required, this may include setting up rooms, printing handouts, coordinating catering and venue bookings, greeting participants
• Taking a lead on generally improving the efficiency of our processes
• Supporting the team with any ad hoc projects

We don’t expect the person we hire to have ALL the following but hopefully this gives you a sense of what would enable you to thrive in this role and in our team:

APPLY IF…

• You would like a varied role that covers a number of aspects of working within a growing, entrepreneurial business, where you roll up your sleeves and get stuck in 
• You are attentive to detail and highly organised, confident in your ability to co-ordinate multiple tasks, manage competing priorities and work to tight deadlines
• You are a quick learner, proactive and like to be hands-on and get things done 
• You can think and plan ahead, and like to get stuck into a range of different jobs
• You have strong written skills and are happy to pick up the phone, building relationships with people quickly
• You are adaptable and able to manage competing priorities. Our priorities regularly change and so you must be comfortable with being flexible to respond to that, whilst not losing focus on your longer-term projects
• You would love to learn about running a successful social enterprise with big ambitions to have a meaningful impact on the world, and are excited by the prospect of joining our journey
• You are interested in how people learn, both in terms of the work we do, and supporting the training and development of our internal team
• You are comfortable working to tight deadlines, and you thrive under pressure

YOU’LL LOVE IT HERE IF YOU…

Are passionate about being efficient, resourceful, creative and a great problem solver

• Have a strong collaborative work ethic, are optimistic, bring warmth and good humour to work, and positive intent to every situation 
• Are fascinated by different organisations and sectors, and would enjoy working with some of the UK’s most influential institutions
• Have a curious mind and are always open to the insights and perspectives of others
• Love the idea of working for an organisation where people share your values and are fully focused on making a meaningful impact on the world
• Would enjoy working in a fast-paced environment, are happy to work without a big support structure around you, and would like to grow with a small but ambitious organisation as it develops over time

BENEFITS

• Working for an organisation where we take our values and purpose seriously, and work hard to practice what we ‘preach’
• An intense but fun working environment, where everyone is enthusiastic about their job (as well as things outside it) 
• Private health insurance with Vitality (which also provides discounted gym membership, after passing probation)
• Pension allowance (5% matched contribution)
• A book allowance to build the Forward Institute library 
• Generous opportunities for Training & Development
• Generous holiday allowance – and a sensible approach to flexible working

It is envisaged that this will be a full-time role, but it would be possible to structure it as 4 days a week for the right candidate.

TO APPLY

Please submit your application by 10am on Monday 9thMarch

First round interviews will take place on Thursday 12th and Friday 13th March, and second round interviews on Wednesday 25th March. Please state if you envisage this being a problem.

You will need to hold any relevant Visas/Work Permits

It's a really exciting time for our communications team as we are a rapidly growing charity. As Communications Assistant you will have the opportunity to work within a busy department and gain a great understanding of all aspects of marketing and communications, including PR, brand, merchandising, design and content creation. The Communications Assistant is an integral role, essential to the smooth running of the team, and well known around the entire charity. You will also have the opportunity to work with a number of different teams, gaining insight and experience in working alongside Clinical Services, Community and Challenge Event Fundraising and Individual Giving.

We offer a supportive environment across the team and charity, with plenty of opportunity for development and training. There is scope here for development and mentoring in any aspects of communications and marketing that appeals to you. This is a busy role within a busy team, requiring and rewarding an ‘all hands to the pump’ attitude. This role is a great opportunity for someone motivated and enthusiastic who wants to join a growing charity and develop their career in communications in the third sector.

For further information please dowload the Job Description.

Please not only applications including a CV, covering letter and responses to the questions will be considered for interview.

Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.
We are currently seeking eight call centre staff who will be responsible for outbound calls to donors to raise awareness about, and fundraise for, our worldwide projects.
The Role:
The role: We are recruiting customer service advisors to contact our existing donors to raise awareness of our projects and to raise funds for these projects. Duties include, but are not limited to, making outbound calls, answering incoming calls and handling callers’ inquiries whenever possible.
Key Responsibilities:
- Making outbound calls and responding to emails
- Handling donor inquiries by phone and email
- Researching required information, using available resources, about Islamic Help’s projects
- Managing and resolving donor complaints
- Providing donors with information about Islamic Help’s projects
- Entering new donor information on to IT systems if required
- Updating existing donor information where required
- Identifying and escalating priority issues or concerns from donors
- Following up donor calls where necessary
- Documenting all call information according to standard operating procedures
- Completing call logs
- Producing call reports
- Identifying and overcome objections.
Attributes:
Candidates will be required to show:
- good telephone skills
- good verbal communication skills
- familiarity with Microsoft Office
- computer literate a basic test will be conducted during interview
- professionalism
- customer focus
- ability to handle pressure, stress tolerance and resilience
- ability to carry out multiple tasks
- problem analysis and problem solving
- organisational skills
- attention to detail
- judgment
- adaptability (working as an individual and as part of a team)
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.

About the SCYJ

The Standing Committee for Youth Justice is an alliance of over 60 non-profit organisations working together to improve the youth justice system in England and Wales. The diverse membership ranges from large national charities to numerous smaller grassroots and community organisations. SCYJ also provides a forum for members to exchange ideas, network and facilitates a community of practice.

SCYJ has built an impressive track record as the most influential group campaigning for improvements to the youth justice system. Work focuses on influencing policy, legislation and practice to address issues affecting young people caught up in crime - from prevention and policing to custody and resettlement.

About the role

This is a key post in our small policy and communications team. The role will support the work of the busy organisation with communication, research and administration duties, and have the opportunity to gain experience of policy work and parliamentary campaigning. The purposes of the job are:

• To be a champion of the rights and wellbeing of all children and young people involved with the youth justice system
• To bring ideas and creative communications skills to SCYJ’s policy and communications work
• To engage with our members and the wider sector, including children and young people themselves, to inform our work and share practice
• To help SCYJ stay up to date with policies and practices that affect children involved with the justice system
• To be part of the SCYJ team and collaborate with the SCYJ Board and members

Who we're looking for

We welcome applications from people who have:

• Commitment to social justice and bringing about positive change for children and young people
• A genuine interest and understanding of the issues affecting children involved in the youth justice system
• Good interpersonal skills, with the ability to engage with people from a range of backgrounds and develop collaborative working relationships
• Persuasive and creative written and visual communications skills, and experience of producing written materials for different audiences 
• Familiar with digital media, including using social media channels and ability to produce content for website and use survey software
• Experience in MS Office including Outlook, Word and Excel
• Ability to explore and understand large amounts of information
• Strong administrative, organisational, time management and prioritisation skills

Further details about the SCYJ and the role can be found in the attached recruitment pack.

How to apply

Please complete the attached application form and send to us via email by midnight on Sunday 8th March 2020.

SCYJ select all candidates for interview based on their skills, qualifications, experience and ability to do the role, as outlined in the person specification. Completing the application form is your opportunity to tell us how you meet the criteria in the person specification and to give examples where possible.

You are welcome to attach a CV to your application if you wish, but this is not a requirement of the application process. Applications will not be considered without a completed application form.

The deadline for applying is 8th March 2020. We will invite successful candidates for interviews on Friday 20th March 2020 in central London. We hope the new appointee will start in early April, though we can be flexible on start date.

About Tempo

Tempo is a rapidly-growing social enterprise with huge ambition. Our work builds strong, resilient communities and gives people the tools to make real, lasting changes in their lives.

Tempo works to enable more people to volunteer in their communities, because giving your time and feeling valued improves health, happiness and future prospects. We do this with Time Credits, one of the world’s largest time-based community currencies. People earn Time Credits when they give their time and spend them on a wide range of activities they choose. Over 56,000 people have earned over 900,000 Time Credits so far, and we partner with over 1500 community organisations, public services and businesses.

Tempo are on a journey to becoming a nationwide organisation, enabling people from any community to get involved in Time Credits, share their talents and access new opportunities. We’ve just reached an epic milestone of 1 million Time Credits earned since Tempo started out in the Welsh Valleys in 2008.  By 2023, we aim to have reached 250,000 people across England and Wales and see 2.5m Time Credits earned and spent.

About You

We are looking for a key individual to join us on our journey and grow our impact and reach.  This is an exciting and challenging role for a professional with significant experience in both marketing strategy and implementation and with the drive to shape the future of Tempo’s communications.

The ideal candidate must have the ability to creatively develop and deliver innovative and effective marketing and campaign strategies. A team player, you are comfortable working on a social media account or writing copy, alongside contributing to strategic discussions and developing campaigns. You need to be organised, able to work under pressure, pro-active, a self-starter, and have a track record of achievement within a similar role.

You will drive and coordinate communications across the organisation in order to raise our profile with key audiences and support the organisational scaling strategy. You will work closely with others to develop our communications and marketing strategy and content; manage key communications channels including our website, newsletters and social media; and coordinate with network teams to generate content and quality assure communications across the organisation.

You will be able to communicate effectively about the work of Tempo, build relationships quickly and work collaboratively with a range of team members to achieve a goal. You are target driven, with the ability to stay on top of a varied and demanding workload.

You are passionate about developing communities and about creating positive, lasting societal change. This role would suit someone looking to move from corporate communications and marketing into the charity sector or someone already working in the sector and seeking a new challenge.

Overview

We’re ZSL, an international conservation charity. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. Through the work of our pioneering scientists, our dedicated conservationists and our unrivalled animal experts in our two zoos, we guide and enable others in the UK and all across the world. Inspiring, informing, empowering – working for wildlife.

Role Profile

ZSL is looking to hire three separate Supporter Services Coordinator positions to join our busy Supporter Services and Membership Team, based at ZSL London Zoo. The Supporter Services team is a single point of contact for general enquiries, members and donors, as well as being the portal through which other ZSL products and experiences can be sold and booked. Contact with supporters will be made via inbound and outbound phone calls, email and face-to-face in order to maximize revenue for ZSL.

These roles will be 30 hours a week and will involve working every other weekend. 

Main Duties and Responsibilities

• Handle customer contact effectively and in line with service level agreements (phone/email/chat/visits/mail/admin).
• Respond to reviews across key external websites such as trip advisor / Google reviews.
• Maximise ZSL revenue through the sale and promotion of tickets, memberships, membership upgrades etc. 
• Accurate and effective data capture and CRM utilisation.
• Process and handle sensitive financial information and take payments ensuring that all regulatory requirements are adhered to.
• Undertake several administrative tasks to support the work of the wider team e.g.  reporting, posting, processing direct debit payments etc.

Person Specification

The ideal candidate will:

• Be educated to ‘A’ level standard or equivalent and a qualification in customer service would be desirable.
• Have a good working knowledge of a customer relationship management system within a charity or commercial environment; a good working knowledge of SR04 would be advantageous.
• Be comfortable speaking to people over the telephone dealing with queries.
• Have excellent numerical, written and oral skills, as well as excellent interpersonal and customer care skills too; experience working in a customer service department within a charity would be an advantage.
• Be objective and target driven; highly organized and able to work well under pressure
• Have an understanding of Bankers Automated Clearing Systems (BACS) and HM Revenue & Customers (HMRC) in regard to Gift Aid.
• If you have the imagination to not only problem solve but to create new opportunities to support the key departments within ZSL, then we would love to hear from you.

To Apply

Applicants will need to upload their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) by clicking the "Apply for this job online" button. If you have any queries regarding this position or when applying through the system please contact Human Resources.

Closing date for applications: Midnight Sunday 1st March 2020

The Zoological Society of London is a charity registered in England and Wales: no. 208728.

ZSL kindly requests no contact from agencies or media sales please regarding this position.

Overview

We’re ZSL, an international conservation charity. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. Through the work of our pioneering scientists, our dedicated conservationists and our unrivalled animal experts in our two zoos, we guide and enable others in the UK and all across the world. Inspiring, informing, empowering – working for wildlife.

Role Profile

We have a vacancy for a CRM Marketing Executive who will manage the day to day email marketing programme, working with teams across the organisation to produce engaging and relevant content. Based at Regent’s Park, you will be working within the marketing team and will use your copywriting skills to produce targeted communications to help to grow customer value and commitment.

Main Duties and Responsibilities

• Manage the day to day email marketing programme ensuring delivery of campaign KPIs
• Produce quality, engaging content and proofread any copy that needs reviewing
• Ensure each audience segmentation receives appropriate communications paying particular attention to the quality and frequency of messaging
• Run A/B tests to establish the most effective campaigns
• Build, develop and maintain customer journeys through campaign automation
• Track and report on email campaign performance to guide improvements
• Manage the email marketing calendar and work with the CRM Marketing Manager to produce annual campaign plans
• Work closely with colleagues across the organisation to ensure that key messages are communicated via email marketing at the right times
• Recommend customer and data acquisition programmes that ensure the customer database continues to grow.

Person Specification

• Degree in relevant area or equivalent experience
• Prior experience of managing email marketing campaigns
• Excellent copy writing skills are essential
• Excellent interpersonal communication skills
• Working knowledge of email service provider platforms and delivery of email marketing programmes
• Proven knowledge of the General Data Protection Regulation and how this applies to customer data

Please find a full copy of the job description here. 

To Apply

Applicants will need to upload their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) and can do this by clicking the "Apply for this job online" button. If you have any queries regarding these positions or when applying through the system please contact Human Resources/

Closing date for applications: Midnight Sunday 1st March

The Zoological Society of London is a charity registered in England and Wales: no. 208728.

An exciting opportunity has arisen for a commercially-minded Marketing Officer to join the marketing team to help us maximise sales of Girlguiding products. The role will involve working closely with our Trading team to promote uniform, clothing, gifts and resources to key audiences and identify and develop new product opportunities.

The successful applicant will be a product marketer with extensive experience of successfully creating and delivering audience-focused marketing and communications plans. They will write persuasive copy for different channels and have excellent interpersonal skills, being able to build strong working relationships with colleagues at all levels.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Title: Head of Communications

Contract: 10-12 month fixed term contract

Office location: UK, Haywards Heath

Salary: £44,300 per annum

Sightsavers has an opportunity for a tenacious, collaborative, committed and experienced communications professional to provide maternity cover for 10-12 months leading our communications team for neglected tropical diseases (NTDs).

2020 is set to be a big year for NTDs with the expected launch of a new NTD Roadmap by the World Health Organization (WHO), the inauguration of a new World NTD Day and the expansion of Sightsavers work on NTDs.

As the Head of Communications you will develop and deliver communications strategies that will drive forward the business plan of the NTD Directorate and organisation-wide objectives, and provide overall strategic direction for all of the communications connected to Sightsavers NTD work, including £200M of current programmatic funding. You will identify opportunities to position Sightsavers as a trusted partner and leader in the NTD field, raise awareness of Sightsavers through traditional and new communication channels and trends, as well as work with the Director of News and other colleagues to mitigate reputational risks.

Further responsibilities as the Head of Communications include;

• Lead on the design and management of high-profile integrated communication campaigns
• Advise on the development of realistic timelines, milestones and budgets for communications activities
• Provide line management and strategic direction to the NTD communications team and expertise to the NTD directorate
• Ensure coherence of NTD messaging to audiences and ensure materials are engaging and impactful
• Seek out and build solid partnerships with key external stakeholders
• Manage relationships with communications counterparts at funding organisations such as the UK Government’s Department for International Development, Virgin Unite, the Bill and Melinda Gates Foundation, ELMA Foundation and the Children’s Investment Fund Foundation

As the successful candidate you will have significant experience of working in a charitable or international communications team, possess a degree (or equivalent) or related experience in this area, have a background in project managing a diverse range of communications projects to deliver short and long-term communications objectives. You will have knowledge of current trends, tools and best practice for communication, including digital strategies, and some knowledge of international development policy, particularly health, and preferably with some understanding of NTDs.

This is not an exhaustive list of duties or required professional skills, please read the complete Job Description for further details.

Closing date: 8th March 2020

Interviews: Week commencing 16th March 2020

Please be advised that CV’s and Cover Letters will not be considered in the application process.

As an equal opportunities employer we actively encourage applications from all sections of the community.  Qualified people living with a disability are particularly encouraged to apply.

About the Role

This is a great opportunity for an experienced Internal Comms Assistant looking for more responsibility; the IC team play a vital role in engaging with thousands of employees and volunteers across the nation.

From managing the IC inbox and monitoring and measuring our comms channels, to writing copy for our intranet and creating e-bulletins, posters and copy for internal social media... this is a really varied role.

You'll also get involved in comms planning and implementation for specific projects. We're looking ahead to the next chapter for St John Ambulance, so you’ll be joining the charity at the start of an exciting year.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

You will be engaging and passionate about the delivery of quality internal communications to enable our organisation to function effectively, you will have some experience in copywriting and editing as well as having provided support in a communications environment.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive;

• Competitive salary & pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - Access to financial, health and wellbeing guidance and support.
• Discounts - Blue Light, NHS Discounts and SJA discounts including discounts on mobile phone, gym membership, cinema, restaurants, holidays and shopping-including your weekly food shop.

Interview Date: 17/03/2020

Application Review Date: 03/03/2020

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

Agency Account Manager needed ASAP for two months initially to work at north London charity-specialist agency.

Account Manager - Up to £200 per day - Freelance - London

THE COMPANY
This agency works with some of the world's best loved charities. They have a broad offering from strategic insight and direct marketing to innovative new products and groundbreaking digital campaigns. This agency is a fantastic place to work with a supportive, fun and 'people first' culture and the chance to learn from the best.

THE ROLE
As Account Manager, you'll be the go to person for clients, planners and creatives so the agency can deliver exceptional fundraising campaigns.

You'll be developing and managing schedules, booking resource, invoicing, devising briefs and ensuring creative stays true to them. You'll keep track of budgets and ensure that work is delivered on time.

You'll also test, learn and report back on key findings.

Key to this role is providing exemplary client management, keeping in regular contact with the client, scheduling meetings, providing agendas and ensuring all client requests are met.

YOU
To be considered for this role, we are looking for candidates with:
- excellent client servicing and account management skills, gained in an agency setting
- a track record of delivering fully integrated campaigns for a range of clients
- understanding of Direct Marketing techniques and practice - on and offline
- fundraising experience is a distinct advantage
- experience of or at least a passion for the charity sector
- demonstrable project management experience and the ability to make sure what needs to be done, gets done!

If this sounds like you, please get in touch today,

Account Manager - Up to £200 per day - Freelance - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

Title: Content Executive

Contract: Permanent

Office location: UK, Haywards Heath

Salary: £26,000 - £31,000 per annum – Dependent on experience

Across the organisation, incredible life-changing activities and achievements take place every day. The Content Team’s purpose is to capture these stories and make them available to everyone who needs them, with a focus on fundraising and communications needs. We’re responsible for sourcing stories, visual content, news and information, as well as developing and maintaining the systems which help people access content.

As the Content Executive you will drive the flow of news and information throughout Sightsavers, you will manage content to ensure it is readily available to those who need it and increase awareness and usage of systems and content.

The Content Executive will play an important role in inspiring staff with available content, keep teams up to date with important information necessary for effective communications and fundraising, work with our country office staff, technical experts and all teams that produce relevant materials and evidence to ensure the information is shared centrally. As the post holder you will act as the eyes and ears of the Content Team by building relationships that help the team stay well informed about activities and news from across the organisation.

As the successful candidate you will have;

• Experience of managing a digital asset library
  • Experience of working with IMS (Thirdlight) (preferred)
• Experience of intranets and internal communications
  • Strong working knowledge of Microsoft Sharepoint (preferred)
• A background of working with stories and visual content
• Previous experience of working for an NGO
• An understanding of information useful to communications and fundraising and of content ethics.

This is not an exhaustive list of duties or required professional skills, please read the complete Job Description for further details.

Closing date: 16th February 2020

Interviews: Week commencing 24th February 2020

Please be advised that we are happy to accept CV’s and Cover Letters, therefore only the mandatory sections of the application form need completion. For sections such as current role, education, previous experience, etc, please state 'refer to CV/Cover letter'

As an equal opportunities employer we actively encourage applications from all sections of the community.  Qualified people living with a disability are particularly encouraged to apply.

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Supporter Insight Manager to bring their talents to help establish the engagement insight function and ensure that data and insights support our Engagement Strategy to help us increase income and improve the way we engage with supporters.

Title:Supporter Insight Manager

Salary:£38,000 - £42,000 per annum

Contract: Permanent

Hours:35 hours per week (part-time would be considered)

Location:Hampstead, North London (home-based would be considered)

As the Supporter Insight Manager, you will play a pivotal role in supporting the delivery of Anthony Nolan’s Engagement Strategy. You will lead and champion our goal to become even more data and insight driven in the way we engage with supporters.

You will work closely with peers in the Supporter Operations Department and across the Engagement Division to ensure that we are using data and analysis to draw actionable insight that will inform future activities. In order to do so you will make use of best in class technologies, such as Alteryx and Tableau online. Your communication and negotiation skills will help to ensure that insights are taken forward and are shared across the organisation at all levels.

With your extensive statistical modelling skills, the strategic insights you produce will help support Anthony Nolan’s ambitious goals to build deeper relationships with existing supporters and will help to identify opportunities to recruit new supporters.

You will also play an important role in the delivery of our ambitious transformation programme to launch a new website, improve out CRM offering and deliver better experience to the people who support our work and who we support.

*This vacancy may close early, so please don’t delay submitting your application.

Please make sure to check out the candidate pack, available on our website when you click to apply.

What’s in it for you?

Financial

• Pension (employer 6% when you contribute 6% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

Together, we can save lives. Join our team and give someone a chance of life.

Anthony Nolan is an equal opportunities & living wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.

You may have experience of the following: Supporter Insight, Engagement, Fundraising, Third Sector, Voluntary Sector, Not for Profit, NFP etc