Community service manager jobs
This is a leadership role within User Voice’s London team, managing two of our new flagship programmes focused on mentoring, volunteering, and community engagement for people with convictions. The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone with lived experience of the criminal justice system who is ready to take the next step in their career or is already leading complex projects and managing teams and partnerships.
Key Responsibilities
- Lead the delivery of two new flagship programmes, ensuring high-quality outcomes and alignment with User Voice’s mission.
- Build and maintain relationships with prisons, probation services, community organizations, and research partners.
- Lead on the recruitment, training, and supervision of volunteers, ensuring their meaningful involvement in project delivery.
- Lead on data collection, analysis, and reporting to demonstrate impact and inform continuous improvement.
- Manage project budgets and resources effectively.
- Contribute to organizational learning and development, identifying opportunities for innovation and growth.
- Collaborate with other teams and contribute to wider User Voice initiatives as needed.
Person Specification
Essential:
- · Personal lived experience of the criminal justice system.
- · Proven experience in project management
- · Experience using project management tools and software
- · Strong communication and relationship-building skills.
- · Experience of supporting and coordinating groups of volunteers.
- · Experience of supporting and managing staff.
- · Ability to manage competing priorities and meet deadlines.
- · Commitment to equity, diversity, and inclusion.
- · A proactive, solutions-focused approach.
Desirable:
- · Experience of working with children, young adults or families affected by the justice system.
- · Knowledge of social research methods and data analysis.
- · Familiarity with the charity sector and/or criminal justice system.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals. This role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.
The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers. The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs in order ensure the long-term health of the Philanthropy pipeline. They will do this by personally managing a portfolio of key individual relationships as well as line-managing the Philanthropy Officer to deliver against their targets. This role, together with Battersea’s other Philanthropy Managers, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 21st January 2026
Interview Date(s): Interviews will be taking place on a rolling basis. Early applications are encouraged, as the role will be closed once filled.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Mental Health Community Garden - Project Manager
Location: Bessels Green Baptist Church, Sevenoaks area
Salary: £38,500 - £46,500 per annum
Hours: Full time with flexibility. (See additional comments for details)
Contract: Permanent. 37.5 hours/week
Annual Leave: 25 days plus public holidays
Pension: Employer contribution 5%, Employee contribution 5%
About This Project: Bessels Green Baptist Church is thriving community of Christians who have recently received a substantial legacy gift of £1 million. Following extensive community consultation, we have decided to develop and launch a community garden/outdoor hub on a site that we have already secured. Our aim is to improve the mental well-being of people in Sevenoaks and the surrounding villages. The project will offer a range of horticultural, nature connection, exercise and other therapeutic activities available to all. We want it to give people a sense of belonging and responsibility in a safe space, while developing skills and emotional well-being that will support other parts of their lives. We want this to be a long-lasting, self-sustainable, inspiring project that will impact those in our community who are experiencing a vulnerable time in their lives.
About This Role
Reporting to: Trustees of Ash Platt Charitable Incorporated Organisation (CIO)
We are seeking an entrepreneurial and passionate Project Manager to help us design and deliver an exciting outdoor mental health project that will benefit our local community in significant ways. You will create a natural, nurturing, calm outdoor space to bring people together to support their wellbeing.
Initially you will work from home or with office space available at Bessels Green Baptist Church and will need to travel regularly to meetings and the garden site. Once launched, the role will require attendance at the garden several days per week.
Key Responsibilities
· You will build upon the findings of the Community Mental Health Scoping Exercise to develop a comprehensive project plan to launch the garden in the first half of 2026 – having designed the space in conjunction with the local community and experts who have related experience.
· You will promote the garden and its activities to potential beneficiaries and partners, establishing a marketing and communications strategy and building relationships with community leaders and stakeholder groups.
· You will create a programme of activities to support wellbeing and mental health, design effective ways to monitor and evaluate impact and ensure constant learning and improvement as the project develops.
- You will create a welcoming, positive, and inclusive environment where people from any background will feel valued and supported.
- You will develop the operations of the garden with volunteers and partners, taking responsibility for its maintenance, promoting health and safety standards and ensuring that volunteers have the tools, equipment and workwear to work safely and comfortably.
- You will manage a comprehensive programme of volunteering to support garden operations, identify pathways for volunteers to take on leadership roles. recruit and manage any future staff required and design training and support structures for all team members
- You will extend the reach of the original legacy gift by exploring a diverse range of funding opportunities, identify and pursue match funding and build partnerships with potential funders and supporting organisations
About You
Essential Requirements
- Educated to degree level or higher, or with equivalent work experience.
- A demonstrable experience of managing and launching complex projects of a similar nature and the ability to manage an outdoor space.
- A passion for working outdoors and awareness of the benefits to people's wellbeing of being outside in nature
- Practical experience of working alongside mental health services.
- Strong organisational skills, attention to detail and demonstrable competence in IT, data management and data protection.
- Strong budgetary and financial management skills
- Excellent interpersonal skills and the ability to be a team player who works collaboratively and takes a people oriented inclusive approach.
- Outstanding oral and written communication skills - equally confidently with senior leaders, partners and service users
- Self-motivated and self-directed with an entrepreneurial spirit and a high level of personal integrity
- Committed to making a tangible difference to the mental well-being of our local community
Desirable Requirements
- Experience of co-producing projects and services with the community and people with lived experience of mental ill health
- Experience of designing programmes of activities and of managing volunteers
- Understanding about delivering therapeutic activities to a wide range of beneficiaries and knowledge of social prescribing and linked referral pathways
- Experience of developing income streams or fundraising
Additional Notes
· Bessels Green Baptist Church is committed to equality of opportunity and welcomes applications from all sections of the community. We particularly encourage applications from people with lived experience of mental health challenges, as this perspective will be valuable to the role.
· The successful candidate must be sympathetic to the Christian faith, comfortable working in a faith-based environment, and committed to embodying our five core values: Love generously, Act justly, Forgive swiftly, Include selflessly, and Practice humility.
· We believe this job will require a full-time commitment, but we will try to be flexible depending on specific candidate situations. For example, it may be possible for this role to work as a job share between two individuals)
Please submit your CV and cover letter to: Rick Woodward - details below
With a substantial legacy gift of £1 million, we will develop a community garden/outdoor hub on a site that we have already secured.
The client requests no contact from agencies or media sales.
Home-based with regular travel across the region - South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire)
Ref: 20538
About us
Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement with volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.
To be successful, you must live within the area covered: South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire).
Some of the benefits
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Optional health and dental cash plan
Your role
As a Community Manager in South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire), you'll be at the heart of one of the most stunning coastal and inland areas in the UK, working within the incredible communities that make the RNLI so special. This is your chance to make a real impact by bringing people together and building strong connections that drive our lifesaving mission forward. You will be connected to the RNLI community in your area and the primary point of contact for all things engagement - fundraising, retail and visitor experience.
You will be responsible for:
- Being strongly connected to the RNLI community in your area, acting as the primary point of contact for all things engagement – from fundraising and retail to visitor experience
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing vital support for our cause
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
- Identifying and developing new income streams and partnership opportunities within your community
About you
You'll be a natural communicator, a true people person who thrives on building relationships, energising teams, and making things happen. Strategic and adaptable, you're just as comfortable leading from the front as you are working behind the scenes to get results.
You'll be:
- a confident and inspiring presence who is able to engage and empower a wide range of volunteers, branches, groups, individuals and businesses
- strategic and flexible in your approach to achieving goals and tackle challenges
- able to work as part of a high-performing team, but equally confident working independently, out and about in your area
- passionate about making a real difference for our volunteers and supporters and growing support for our cause
To be considered as the Community Manager, you will need:
- Proven significant experience of engaging supporters, volunteers and the general public
- Exceptional written and verbal communication skills
- People leadership experience, ideally in leading volunteers in a collaborative environment
- Experience of seeking out and implementing new opportunities for improved performance
- Experience of supporting and nurturing corporate or community partnerships
- Wales is a bilingual country, with both Welsh and English used routinely. Whilst the ability to speak and write in Welsh is not an essential requirement for the role, an understanding of the importance of Welsh language and culture is essential.
- This post requires a valid driving licence.
Please note this role requires a significant level of travel within the designated region of Wales, North West England, West Midlands and Isle of Man but will also require occasional travel to other RNLI assets including our support centre in Poole and occasional overnight stays.
For more information and to apply, please visit our jobs page.
Closing date: midnight on 13 January 2026.
Interview date: 22/23 January 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Rheolwr Cymuned - De Cymru a Thair Sir yn Lloegr
£34,893 - £41,050 + Buddion Rhagorol + Cerbyd
Gweithio gartref gan deithio'n rheolaidd ar draws y rhanbarth
Cyf: 20538
Amdanom ni
Achub pawb yw ein gweledigaeth ni. Mae’n bosibl y bydd yn cymryd amser hir i ni gyrraedd yno, ond mae modd atal pobl rhag boddi. Hyd yn oed os bydd un person yn boddi, mae hyn yn dal yn ormod. Rydyn ni i gyd yn gyfrifol am achub bywydau. Rydyn ni i gyd yn gyfrifol am godi arian. Ni sy’n gyfrifol.
Rydyn ni'n chwilio am y goreuon i fod yn rhan o griw'r RNLI. Mae hon yn rôl gyffrous sy'n canolbwyntio ar bobl, gan sicrhau bod ein bod yn gwneud i wirfoddolwyr a chefnogwyr deimlo eu bod yn aelodau o deulu'r RNLI drwy ein hymgysylltiad, a'u bod yn cael eu gwerthfawrogi a'u cefnogi ym mhopeth maen nhw'n ei wneud. Byddwch yn ein helpu i rymuso ein gwirfoddolwyr yn eu gweithgareddau ymgysylltu, gan gynnwys codi arian, creu profiadau ymwelwyr, datblygu ein darpariaeth manwerthu a chwilio am gynulleidfaoedd a chyfleoedd newydd.
I fod yn llwyddiannus, rhaid i chi fod yn byw yn un o’r ardaloedd canlynol: De Cymru (Gŵyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon).
Dyma rai o'r manteision
- Gweithio’n hyblyg
- 26 diwrnod o wyliau blynyddol a Gwyliau Banc
- Cynllun pensiwn cystadleuol
- Yswiriant bywyd
- Cynllun arian dewisol iechyd a deintyddol
Eich rôl chi
Fel Rheolwr Cymunedol yn Ne Cymru (Gwyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon), byddwch wrth galon un o ardaloedd arfordirol a mewndirol mwyaf trawiadol y DU, gan weithio yn y cymunedau anhygoel sy'n gwneud yr RNLI mor arbennig. Dyma eich cyfle chi i gael effaith wirioneddol drwy ddod â phobl at ei gilydd a meithrin cysylltiadau cryf sy'n gyrru ein cenhadaeth o achub bywydau yn ei blaen. Byddwch yn cael eich cysylltu â chymuned yr RNLI yn eich ardal a byddwch yn brif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - codi arian, manwerthu a phrofiad ymwelwyr.
Dyma beth fyddwch yn gyfrifol amdano:
- Bod â chysylltiad cryf â chymuned yr RNLI yn eich ardal chi, gan weithredu fel y prif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - gan gynnwys codi arian, manwerthu a phrofiad ymwelwyr
- Grymuso’r criw denu gwirfoddolwyr i gyflawni’r hyn maen nhw'n ei wneud orau, sef ymgysylltu â'r cyhoedd, rhannu gweledigaeth yr RNLI a datblygu cefnogaeth hanfodol i'n hachos
- Cefnogi’r criw denu gwirfoddolwyr i gyflawni nodau allweddol o ran incwm, sylw a chyswllt, a chwilio am ffyrdd o ymgysylltu â chynulleidfaoedd newydd
- Bod yn aelod o dîm rhanbarthol anhygoel, gan weithio ar y cyd i lunio dyfodol ymgysylltiad yr RNLI a darparu lefel ragorol o ofal i staff, gwirfoddolwyr a chefnogwyr
- Canfod a datblygu ffrydiau incwm newydd a chyfleoedd partneriaeth yn eich cymuned chi
Amdanoch chi
Byddwch yn gyfathrebwr naturiol, yn berson pobl sy'n ffynnu ar feithrin perthnasoedd, yn rhoi egni i dimau, ac yn gwneud i bethau ddigwydd. Byddwch yn strategol ac yn addasadwy, a byddwch yr un mor gyfforddus yn arwain o'r tu blaen ag ydych chi'n gweithio y tu ôl i'r llenni i gael canlyniadau.
Dyma beth fydd angen i chi ei wneud:
- Bod yn bresenoldeb hyderus ac ysbrydoledig sy'n gallu ymgysylltu a grymuso amrywiaeth eang o wirfoddolwyr, canghennau, grwpiau, unigolion a busnesau
- Bod yn strategol a hyblyg yn eich dull o gyflawni nodau a mynd i'r afael â heriau
- Gallu gweithio fel aelod o dîm sy'n perfformio'n dda, ond yr un mor hyderus wrth weithio'n annibynnol allan yn eich ardal
- Bod yn frwd dros wneud gwahaniaeth gwirioneddol i'n gwirfoddolwyr a'n cefnogwyr, a chynyddu'r gefnogaeth i'n hachos
Er mwyn cael eich ystyried i fod yn Rheolwr Cymunedol, bydd angen i chi feddu ar y canlynol:
- Profiad sylweddol amlwg o ymgysylltu â chefnogwyr, gwirfoddolwyr a'r cyhoedd
- Sgiliau cyfathrebu ardderchog ar lafar ac ar bapur
- Profiad o arwain pobl, yn ddelfrydol o arwain gwirfoddolwyr mewn amgylchedd cydweithredol
- Profiad o chwilio am gyfleoedd newydd i wella perfformiad a'u rhoi ar waith
- Profiad o gefnogi a meithrin partneriaethau corfforaethol neu gymunedol
- Mae Cymru'n wlad ddwyieithog, gyda'r Gymraeg a'r Saesneg yn cael eu defnyddio'n rheolaidd. Er nad yw'r gallu i siarad ac ysgrifennu yn Gymraeg yn ofyniad hanfodol ar gyfer y rôl, mae’n hanfodol meddu ar ddealltwriaeth o bwysigrwydd y Gymraeg a'i diwylliant
- Mae angen trwydded yrru ddilys ar gyfer y rôl hon
Sylwch fod y rôl hon yn gofyn am lefel sylweddol o deithio yn rhanbarth dynodedig Cymru, Gogledd Orllewin Lloegr, Gorllewin Canolbarth Lloegr ac Ynys Manaw, ond bydd hefyd yn golygu teithio'n achlysurol i asedau RNLI eraill gan gynnwys ein canolfan gymorth yn Poole ac aros dros nos o bryd i'w gilydd.
I gael rhagor o wybodaeth ac i wneud cais, ewch i’n tudalen swyddi.
Dyddiad cau: hanner nos ar 13 Ionawr 2026.
Dyddiad cyfweliad: 22/23 Ionawr 2026
Mae'r RNLI wedi ymrwymo i ddiogelu; diogelu iechyd, llesiant a hawliau dynol unigolyn, gan ei alluogi i fyw heb niwed, camdriniaeth ac esgeulustod. Rydyn ni’n disgwyl i bob gweithiwr a gwirfoddolwr rannu'r ymrwymiad hwn ac arddel agwedd dim goddefgarwch. Bydd addasrwydd pob darpar weithiwr a gwirfoddolwr yn cael ei asesu yn ystod y broses recriwtio yn unol â'r ymrwymiad hwn. Bydd hyn yn cynnwys cynnal gwiriadau cofnodion troseddol perthnasol yn dibynnu ar gymhwysedd y rôl. (Cymru a Lloegr; gwiriad DBS, yr Alban; Disclosure Scotland PVG, Gogledd Iwerddon; Access NI, Gweriniaeth Iwerddon; Garda Vetting, Rhyngwladol; proses Tystysgrif Amddiffyn Plant Rhyngwladol).
Mae ein staff a'n gwirfoddolwyr wedi bod yn achub bywydau ar y môr heb ragfarn ers 200 mlynedd. Rydyn ni’n parchu ac yn gwerthfawrogi cefndiroedd, sgiliau a safbwyntiau amrywiol yn ein timau, ac rydyn ni’n credu bod hyn yn hanfodol er mwyn ein helpu i ddarparu gwasanaeth achub bywyd o'r radd flaenaf. Rydyn ni’n sefydliad cynhwysol ac yn croesawu ceisiadau gan bawb. Yn ogystal â meddu ar y sgiliau sydd eu hangen ar gyfer y rôl, rydyn ni hefyd yn chwilio am ymgeiswyr sy'n rhannu ein hymrwymiad i wireddu ein gwerthoedd RNLI (gonest, dewr, anhunanol a dibynadwy), a'n helpu i weithio tuag at Ein Gweledigaeth: Achub Pawb.
We’re recruiting an experienced and creative Youth Campaign & Programme Manager to lead the delivery of our national youth strategy and flagship Fearless campaigns. This is a pivotal role overseeing engaging, youth-led programmes that reach young people, parents, guardians and professionals across the UK.
You’ll manage high-impact national and regional campaigns, develop innovative digital and social media content, and ensure our brand, resources and website remain credible, engaging and relevant for young audiences. Working closely with Regional Managers, Outreach Workers and our volunteer Youth Panel, you’ll ensure young people’s voices are at the heart of everything we do.
This role suits a highly organised, strategic thinker with strong project management skills, experience leading teams, and a passion for improving outcomes for young people through creative campaigning.
Please find the full job pack here; have a read before submitting your CV and covering letter.
Permanent | Hybrid (Head Office-based) | £39,000–£41,000 | DBS required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Exciting oppprtunity for a Senior Fundraiser, with a proven track record, to lead and inspire our fundraising team, personally focussing on trusts, grants and major donors. Your success will mean we can provide the "best possible support for anyone affected by MS in our community"
Who we are:
BMSTC's mission is "to support the physical health and mental wellbeing of local people living with Multiple Sclerosis", not just now but for the rest of their lives.
We provide practical help - including neuro-physiotherapy, oxygen therapy, footcare, counselling and a range of complementary therapies to help manage symptoms. We also run very popular "live" online exercise and mindfulness sessions.
We are not just about therapies - we also offer a friendly, supportive space where members, families and carers can socialise, share information and take more control over their lives. Understanding that MS impacts not just the person diagnosed.
Our purpose-built Therapy Centre in central Reading serves and strengthens the MS community across Berkshire and nearby counties. As a self-funded charity, we receive neither NHS or government support and must raise £700,000 annually to continue making a difference to local families affected by MS. This year, we delivered over 15,000 treatments to more than 400 families and were honoured to receive a King's Award for Voluntary Service, equivalent to an MBE, in recognition of our service to the community.
The role
You will:
- Develop the Charity's income generation capability as we seek to drive income growth
- Identify funding prospects and prioritise team effort to make the best use of resource
- Regularly monitor progress and inspire the team to reach targets and goals.
- Manage excellent donor stewardship and raise our profile with potential major donors
Personal qualities:
- Drive, enthusiasm and resilience.
- The ability to lead, motivate and inspire others.
- Tenacious and creative, possessing the ability to think "outside the box".
- Team player, ready to deputise or help in other areas of the Charity as necessary.
Skills
The successful candidate will have:
- A good level of secondary education and societal awareness
- Ability to meet (and ideally exceed) pre-agreed targets, manage multiple priorities and work independently.
- Ability to analyse financial and impact data.
- Strong interpersonal skills, emotional intelligence.
- Excellent written and verbal communication skills.
- Confident with IT and proficient in MS Office: Word, Excel and Outlook.
- Able to work outside office hours and occasionally attend local events (time off in lieu will be given).
Desirable skills:
- Experience of using a charity-based CRM system e.g. Beacon,
- Experience of working in a health charity/knowledge of Multiple Sclerosis.
- Understanding of the local funding community.
- A driving license and access to a car to attend events if necessary.
Benefits:
- Competitive salary and flexible, hybrid working conditions.
- 25 days paid annual leave plus statutory and national holidays (pro-rata), increasing to 30 days after 5 years.
- Company pension scheme.
- Free car parking
Why join us?
- Be part of an innovative mission-led organisation that makes a real practical difference to people’s lives.
- Work collaboratively with Finance and Trustees, to build long-term sustainability.
- Enjoy a flexible, supportive working environment where your ideas and leadership will be valued.
We will be shortlisting and interviewing as applications are received, so early applications are encouraged. Apply today to be part of something truly special!
Your covering letter should be brief a explanation in your own words, of why you would like to work for us and how you meet the personal requirements of the post.
If you have any questions before applying, please contact the Centre Manager, Pippa Vincent-Cooke.
We encourage applications from all parts of the community, irrespective of gender, race, colour, age, sexual orientation or disability. The successful applicant will be selected purely on merit.
Please note:
You will need proof that you have the right to work in the UK
This role is subject to a full DBS check and a probationary period of 6 months
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Bermondsey, near Surrey Quays station. This location has step free and lift access.
Salary: £33,200
Shift Pattern: 37.5 hours per week Monday to Friday working between 08:00 - 16:00, 09:00 - 17:00 and 14:00 - 22:00. You may be required to work flexibly around these hours due to service and resident requirements, including evening work and taking part in the out of hours on call rota for managers.
About the Role
We're seeking a Deputy Service Manager to join our new service which is opening based in Bermondsey, an Independent Approved Premises (IAP) commissioned by Criminal Justice Services (CJS). The service works with residents who have recently been released from prison and helps them to reintegrate into the community, and restart their journey to independence. The team identify resident needs alongside any licensing restrictions, and will create tailored, person centred support plans including housing support, activities, and personal journey outcomes to help them to reintegrate. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners, with a focus on risk management and public protection.
As a Deputy Service Manager, you will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will support the Service Manager in driving service outcomes in line with our contractual requirements, ensuring quality, consistency, within a trauma informed setting.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle.
- Support the Service Manager in leading the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
About You
We're seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be a keen leader, with the ability to motivate and empower a team to drive excellence as individuals and as a team. You will be knowledgeable of the Criminal Justice System and able to provide advice and guidance to the team to deliver outcomes within a residential setting. We're looking for someone who can build rapport, trust, and a psychologically informed environment for residents, staff, and relevant stakeholders.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for second week of January 2026.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us directly.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.
Role Summary
This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.
You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.
As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.
Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.
Please see the full job description and Person specification.
The client requests no contact from agencies or media sales.
Job Title: Service Manager (CoramIAC)
Contract: Permanent
Hours: 35 hours per week
Salary: From £65,000 per annum
Location: Coram Campus (with flexibility for hybrid working)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramIAC
CoramIAC is a Voluntary Adoption Agency which specialises in Intercountry Adoptions. This position is a member of the Leadership Team and will have a pivotal role in leading, developing and managing a range of operational adoptions services, ensuring that they meet the needs of children we are providing services for, including all legal, policies, guidelines, and internal standards. They will play a key role in helping to develop new services and where appropriate will take operational control of these.
About the Role
The Service Manager post holder will take the lead responsibility (under Ofsted registration) as the Registered Manager of CoramIAC. They will ensure the ongoing delivery of an outstanding VAA that is fully compliant with national minimum standards and regulations; and ensuring high quality adoption support and a sufficient supply of adopters that reflects the diversity of the countries they are adopting from.
Applying to adopt in the UK is open to anyone already in the process with CoramIAC but we do not actively recruit domestic adopters like other VAAs. Approved Intercountry Adopters may however request to change their approval advice to the UK if they are considered a suitable match for children available and waiting for permanence through Adoption in the UK.
CoramIAC predominantly serve prospective adopters from the global majority and as such recruit and train a highly diverse and skilled group of adopters to enable the best outcomes for children whilst also offering adopter and sector diversity for potentially harder to place children. This includes family groups and older children. Our offer to RAAs via our domestic program therefore delivers families for children who often wait the longest in the care system.
Please note, the successful candidate must have a degree in Social Work or equivalent. They must also have significant post qualification experience at a Team Manager level in Adoption services, and a demonstrated passion for working in the adoption, children and families sector.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Monday 26th January 2026 at 9am
Interview Date: TBC - Please note that interviews will take place in-person and will include a written test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No: 1067313
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Fundraising team supported by an incredible team of volunteers, stewards some of our most dedicated supporters, who organise events and bring their networks together to raise up to six figure sums. We build long lasting relationships with individuals as well as community groups, schools and corporate organisations to raise millions for the Charity every year.
As Senior Community Fundraising Manager you will lead a team to grow income raised through community supporters, including individuals, local groups, schools and corporate organisations. and manage our volunteering programme.
You’ll be a highly skilled relationship manager and will play a key role in strengthening stewardship within the Community Fundraising team. You will also deliver first class stewardship to some of our most dedicated community fundraising supporters and engage with new supporters to raise five and six figure sums.
You will be a high performing fundraiser with experience of delivering income growth through effective relationship management. You will be driven and dynamic and relish the opportunity to help achieve our ambitious goals.
What we offer
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Hybrid working between home and Sutton with occasional travel to Chelsea.
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Flexible working around our core hours of 10am to 4pm
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27 days annual leave rising with length of service
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Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
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Training, support and development opportunities
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Access to the blue light discount scheme and other discounts opportunities
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Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
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Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please apply with a CV and cover letter of no more than two pages, setting out how you meet the criteria in the person specification.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to join a growing and dynamic children's charity and make a real difference? This varied and rewarding role could be for you!
A little about us
We are one of the largest providers of mental health services to schools in London. We also provide early years education and family support, including offering emergency assistance for families in crisis. This work makes a real difference to thousands of children and families each year.
Our values
We work with children and families of all backgrounds and of all faiths and none; our sole aim is to help those in greatest need so they can overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.
About the role
This is an exciting opportunity to join our friendly team and use your fundraising experience to make a difference to the lives of vulnerable children and families. As Fundraising Manager, your role will focus on developing relationships and generating income from charitable trusts, statutory sources, individuals, schools and parishes.
This is a diverse and rewarding role where you can work closely with our project teams and see the direct impact of your efforts. The fundraising team is also actively involved in service delivery. This role will be instrumental in helping to distribute gifts and food to hundreds of disadvantaged families at Christmas, as well as helping families in crisis by assessing Crisis Fund applications and approving grants.
As a proactive and creative fundraiser, you will also help to shape the department’s overall fundraising strategy and play an important role in ensuring that many more disadvantaged children and families can access the support they need and have hope of a better future.
What we are looking for
We are looking for someone with strong fundraising experience who is keen to use their skills to help CCS grow our income. A proactive and flexible approach is also a must! The successful candidate will have:
- At least four years’ experience or working as a charity fundraiser
- A proven track record of personally securing income in excess of £200,000 p.a.
- Excellent interpersonal skills and the ability to develop strong working relationships with colleagues and supporters.
What you will get in return
- Generous annual leave allowance of 30 days p.a. plus bank holidays
- 11% employer pension contribution
- Access to a staff Health Plan and Employee Assistance Programme
- Funding to undertake a Diploma in Fundraising with the Chartered Institute of Fundraising after one year.
- The opportunity to wake up each morning and feel you are making a positive difference!
Location
Lovely office at 73 St Charles Square, London. W10 6EJ (private off-street parking is available for staff). Hybrid working options considered, with the expectation staff attend the office at least two or three days per week.
Application process
We are actively interviewing for this role so please submit your CV and covering letter as soon as possible.
Please ensure you include a concise cover letter that clearly sets out why your skills and experience make you suitable for this role and what motivated you to apply.
Further information
CCS is an inclusive employer and we aim to have a workforce that reflects the rich diversity of the communities we service. There is no requirement for our staff to be Catholic and we encourage applications from candidates from diverse backgrounds. We are committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
Charity No. 210920
Please ensure you include a concise cover letter that clearly sets out why your skills and experience make you suitable for this role and what motivated you to apply.
The client requests no contact from agencies or media sales.
Role description:
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our legacy and in-memory manager to help shape our legacy development programme and in-memory strategy.
The role will involve leading on the operational delivery of both legacy and in-memory marketing and legacy case management. The postholder will implement donor-centric approaches to legacy and in-memory campaigns and events, case management, and supporter stewardship.
We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact.
Main responsibilities
Legacies
- Develop and implement a comprehensive legacy strategy, identifying new opportunities, products, and campaigns to increase engagement, consideration, and pledger numbers.
- Work across the Charity to ensure legacies are integrated across relevant channels to reach key audiences.
- Build a portfolio of case studies to showcase how legacy giving has had a transformative impact across our hospitals.
- Build and nurture relationships with legacy pledgers and prospects, organising legacy information and engagement events to position the Charity prominently in legator consideration.
- Responsible for legacy case management and be the main contact for our legacy consultancy partner, ensuring all processes are compliant, efficient, and deliver for the Charity and for its supporters.
- Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
- Work with the director of operations & resources on disputes and contested legacies, to ensure these are handled appropriately and sensitively.
- Work with the director of finance to ensure all information is recorded appropriately to ensure correct accounting and accrual of legacy income.
- Support the director of finance on legacy matters relating to the Charity’s annual external audit.
In-Memory
- Support with the development and management of stewardship programmes for in-memory donors, ensuring journeys are sensitive, supportive, and effective.
- Have responsibility for the efficient use of all in-memory payment platforms, ensuring that they are utilised correctly, report accurately, and are employed as part of a strong stewardship programme.
- Work closely with the hospital engagement team for the promotion of in-memory giving opportunities
- Working with the marketing & campaigns manager, develop and implement relevant campaigns, including within our hospitals, to increase awareness of in-memory giving
- Support the events & community fundraising officer with events organised by families and friends in memory of loved ones, ensuring appropriate stewardship processes are put into place.
- Look for new opportunities for developing in-memory products, developing cases for support and implementation plans to ensure the Charity’s in-memory programme is at the forefront of new practice.
- Work closely with the grants manager to ensure restricted and tribute funds are able to have an impact in the areas donors wish to see.
- Develop and cultivate strong relationships with supporters by offering suitable opportunities to remember someone special.
- Working with the marketing and communications team, source and develop case stories for use across the in-memory programme and charity.
Knowledge and experience
- Proven experience in legacy administration within the charity sector
- Certificate in Charity Legacy Administration (ILM) is desirable
- Proven experience in developing and delivering legacy, in-memory, and/or individual giving strategies and campaigns across multiple channels.
- Extensive experience in donor stewardship, fine-tuning supporter journeys, and delivering excellence in supporter care.
Personal qualities
- Curiosity, with an ability and willingness to explore issues and opportunities to their fullest potential
- Commitment to learning and developing knowledge and understanding of the Charity and how it operates
- Desire to improve things– dissatisfaction with inefficiency
- Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations.
- Personable with excellent manner and ability to engage stakeholders.
- Flexible approach to working hours to meet the needs of the role.
Skills
- Excellent stakeholder engagement and relationship management skills, with the ability to work collaboratively across teams and externally with agencies and solicitors.
- Strong organisational and project management skills, with the ability to manage multiple campaigns and priorities, and deliver to deadlines.
- Ability to analyse campaign data and insights, applying learning to improve activity and outcomes.
- Working knowledge and experience of budget management, forecasting, and reporting.
- Strong IT skills including Microsoft word, Excel, as well as bespoke systems
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Havant
Salary: £35,482 - £38,224
Hours per week: 37
Contract Type: Full Time/Permanent
Reference Number: STOPDA811
Main Purpose and Scope of the Job:
This is an exciting role in an ambitious and growing charity that supports all people affected by domestic abuse.
Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs
Participate in the development of Stop Domestic Abuse’s fundraising strategy and lead on the implementation and delivery of fundraising ensuring all fundraising objectives and KPI’s are met.
Identify and cultivate relationships with new, corporate partners, individual donors, major donors, foundations, and other potential supporters, increasing their awareness of SDA.
Create, launch and manage supporter stewardship and recognition programmes to ensure corporate donors and partners feel valued and engaged with the organisation, you will be key in maintaining long-term relationships.
Develop and maintain a portfolio of potential corporate and high net worth supporters through regular research and networking and attend events and meetings with potential donors.
Expand current fundraising activity to create new opportunities by promoting Stop Domestic Abuse.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
The client requests no contact from agencies or media sales.
Location: Home Based with travel as per role requirements
Contract Type: Permanent
Hours: 37.5 Location
Salary: £29,745.85 £320 monthly car allowance
Job Purpose
To deliver community and university fundraising activity, achieving ambitious income targets through high-quality relationship management, excellent supporter and volunteer experiences and effective delivery of fundraising initiatives.
The role will focus university fundraising and wider community fundraising, working within strategic direction set by the Community Fundraising Manager. The post-holder will be responsible for day-to-day delivery, supporter stewardship and event activity, contributing insight and learning to improve future fundraising approaches.
Responsible For
• Delivering day-to-day fundraising activity across university and community fundraising portfolios, in line with agreed plans, targets and priorities.
• Building and managing positive relationships with supporters, students, volunteers, university staff, community groups and service contacts.
• Supporting the delivery of community fundraising events and university-based fundraising activity, ensuring a positive supporter and volunteer experience.
• Working directly with Hft services to support and enable service-related fundraising activity, following agreed guidance and processes.
• Recruiting, motivating and supporting volunteers involved in community and university fundraising activity.
• Contributing ideas, insight and feedback to support the innovation and continuous improvement of fundraising products and initiatives.
• Ensuring supporter, volunteer and activity data is accurately recorded on the CRM.
Key Accountabilities
• Fundraising Delivery
• Supporter, Volunteer and Student Experience
• Quality, Compliance and Data
• Protect and promote Hft’s brand and values at all times.
• Collaboration and Internal Working
• Financial Sustainability and Administration
Person specification
Essential
• Experience of working in a fundraising, charity, community engagement, sales or customer-focused role.
• Experience of delivering income targets or other performance-related objectives.
• Experience of building and maintaining positive relationships with a wide range of stakeholders.
• Strong interpersonal and communication skills, with confidence engaging supporters, students and volunteers.
• Ability to work independently while contributing effectively as part of a team.
• Good IT skills, including CRM systems, Microsoft Office and digital communication tools.
• Highly organised, with strong attention to detail and accurate record keeping.
• Willingness and ability to travel, including evenings and weekends as required.
Desirable
• Experience of working with universities, students or education settings.
• Experience of supporting or delivering fundraising events.
• Experience of recruiting or supporting volunteers.
• Knowledge of digital fundraising.
Our Values and Behaviours
Diverse
We appreciate that everyone is unique, so we champion equity, diversity and inclusion.
Kind
Our compassion shines through everything we do.
Positive
We focus on finding solutions, partnering up for progress and getting others involved.
Visionary
We are proud to paint a picture of what the best life possible could look like
You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc.
REF-225 930
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.
The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.
This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
- Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
- Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
- Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
- Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
- Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
- Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
- Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
- Project management skills.
Desirable
- Experience within the charity sector, especially in fundraising or supporter engagement.
- Experience working with finance teams on reconciliation and Gift Aid processes.
- Qualification in data protection, data analysis, or a related discipline.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.


