Complex needs support worker jobs

Looking for an experienced Communications Manager who can help enhance how we communicate with residents during a challenging and emotional time - someone who brings empathy, clarity, and confidence in crisis communications. Reporting to the Head of External Communications, you will lead the delivery of transparent and engaging communications across digital, print and community channels. You'll work closely with operational and building safety teams to maintain clear, accurate updates for residents, while also supporting wider engagement activity. This is a hands-on, fast-paced role where your work will directly impact residents' experiences and the organisation's reputation.

What you'll be doing

• Delivering a multi-channel resident communications strategy for relocated households.
• Producing weekly written updates and monitoring engagement and feedback.
• Maintaining accurate and up-to-date FAQs on our dedicated microsite.
• Organising and delivering resident engagement events, ensuring senior leaders are fully briefed.
• Creating and distributing communications materials - including digital content, print resources, video and social media assets.
• Ensuring communications reflect the diversity and varying needs of different resident groups.
• Working collaboratively across the organisation to ensure joined-up messaging.
• Supporting resident involvement, policy consultations and community engagement.
• Proactively protecting and promoting our reputation through all communication, internal and external.

The ideal candidate will be able to demonstrate: -

• A strong track record in customer/resident communications, ideally in complex or regulated environments.
• Experience leading incident or crisis communications in a public-facing setting.
• Excellent written, verbal and visual communication skills, with the ability to simplify complex or technical issues for diverse audiences.
• Confidence engaging senior stakeholders, as well as political or community figures (e.g., MPs, councillors).
• Proven ability to deliver effective engagement events.
• High attention to detail, accuracy and consistency.
• Ability to anticipate and manage reputational risks.
• Collaborative, organised, and motivated by making a meaningful difference.
• Digitally savvy, resilient and comfortable working in a fast-moving, high-profile environment.
• Experience of managing press, media and journalists
• You will have experience of working in a communications role in public services.
• Experience in housing is not essential - what matters is your ability to learn quickly and apply insights confidently.

If this role is of interest, please apply ASAP with a word version of your CV highlighting all your relevant experience. Do feel free to get in touch for more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for an Email Engagement Officer build on the success of our digital mobilisation strategy and supercharge our digital fundraising. This is a fun and rewarding role that will manage our email schedule, drive forward our email journeys and support our fundraising appeals and digital campaigns.

You’ll plan and produce engaging emails that inspire new and existing supporters to take action, such as making a financial gift, signing a petition or reading a blog on our website. With a keen eye for data and analysis, every week you’ll monitor results and make decisions on how to improve conversions.

This role is needed because we want to mobilise more of the public behind our mission. We need more people in the UK to care about global hunger and feel like – together - we can actually do something about it. The Email Engagement Officer is going to help us make that happen.  For more detailed information on the roles, please download the attached pdf Job descriptions.

Closing Date: 9-Mar-2026 23:30 Interview Date: w/c 23 March 2026

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Immigration Caseworker

We are seeking a motivated Immigration Caseworker to train to IAA Level 2 and provide high quality advice to people experiencing immigration issues.

Position: Immigration Caseworker
Salary: £27,089 to £28,783 per annum, dependent on experience
Location: Bournemouth, Christchurch and Poole
Hours: Full time, 37 hours per week
Contract: Fixed term, 12 months
Closing Date: Monday 2 March 2026, 9am

About the Role

This role has been created as part of a funded project to train two Immigration Caseworkers to IAA Level 2 and expand local immigration advice provision. Immigration advice is regulated and highly complex, so you will follow a structured training programme while managing an independent caseload with support from a specialist team.

Key responsibilities include:

• Working towards an agreed IAA qualification level with a personalised training plan
• Keeping accurate training and supervision records in line with regulatory requirements
• Providing face to face and remote immigration advice to local residents
• Managing a caseload and preparing applications, letters and supporting documentation
• Liaising with statutory and non statutory bodies on behalf of clients
• Maintaining clear, compliant and confidential case records
• Supporting colleagues with immigration related queries
• Keeping up to date with immigration law, policy and best practice
• Contributing to service development, reporting and quality assurance
• Representing the service at relevant meetings and with partner agencies

About You

You do not need previous experience as an Immigration Caseworker, but you must be able to demonstrate the potential to work in a regulated advice environment.

Essential skills and experience include:

• High level of written and spoken English
• Strong writing skills for reports, letters and submissions
• Ability to manage multiple tasks with excellent attention to detail
• Experience of working with vulnerable people in a sensitive and professional way
• Confidence using IT systems for case recording and document production
• Ability to follow procedures and maintain high standards
• Strong interpersonal and communication skills
• Commitment to equality, diversity and inclusive services

Applications are welcomed from people with lived experience of migration.

About the Organisation

The organisation provides free, independent and confidential advice to thousands of people each year across Bournemouth, Christchurch and Poole. Services include welfare, benefits, debt and specialist projects such as immigration and hate crime support. The organisation works locally while being part of a national advice network, using evidence from client work to improve services and influence change.

In Return

• Ongoing training and development
• Generous annual leave
• Access to online health and wellbeing resources
• Employee Assistance Programme
• Employer pension contributions
• Life leave policy, including an extra day’s leave for your birthday

Other roles you may have experience of could include: Immigration Adviser, Caseworker, Advice Worker, Support Worker, Welfare Adviser, Legal Support Officer, Client Adviser, Project Worker, #INDNFP

If you are organised, motivated and keen to build a career in immigration advice while supporting people at a critical time in their lives, this could be a great next step.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Robertson Bell is delighted to be exclusively partnering with Ibstock Place School in the search for a Head of Finance. Ibstock Place is a leading independent co-educational school known for its strong academic performance, inclusive ethos, and commitment to providing an outstanding educational environment.

With significant investment in facilities and a continued focus on operational excellence, the School is seeking a commercially minded finance leader to play a key role in supporting its long-term financial sustainability and strategic ambitions.

The Head of Finance is a senior leadership position, reporting to the Bursar and working closely with Governors and budget holders across the School. You will provide strategic and operational oversight of the finance function, ensuring robust financial management, high-quality reporting, and effective governance.

Key responsibilities include:

• Lead and manage the finance team, including performance management, development, and succession planning.
• Oversee budgeting, forecasting, and financial planning processes, ensuring alignment with the School’s strategic priorities.
• Produce timely, insightful management information with clear narrative to support decision-making.
• Lead the preparation of statutory returns and annual accounts, ensuring compliance with all regulatory and reporting requirements.
• Manage the year-end process and act as the primary contact for external auditors.
• Maintain strong cash flow oversight and prepare accurate cash forecasts.
• Ensure effective financial controls, policies, and procedures are in place and continuously improved.
• Oversee the financial systems environment, ensuring it remains fit for purpose and fully utilised.
• Support and guide budget holders, promoting financial accountability across the School.
• Deputise for the Bursar on financial matters as required.

Candidate Profile

We are seeking a proactive, collaborative, and technically strong finance professional who can operate both strategically and hands-on.

Essential experience and attributes:

• A recognised professional accountancy qualification (ACA, ACCA, CIMA or equivalent).
• Proven experience in a senior finance leadership or management role.
• Strong track record of budgeting, forecasting, and financial reporting.
• Experience working with Boards, Governors, or senior stakeholders.
• Excellent understanding of financial controls, compliance, and best practice.
• Demonstrated ability to lead and develop teams effectively.
• Strong communication skills with the ability to present complex financial information clearly.

Desirable:

• Experience within education, charity, or not-for-profit environments.

Why Join Ibstock Place School?

• Opportunity to play a pivotal role in a respected and well-established independent school.
• Broad and varied remit with genuine influence across the organisation.
• Collaborative leadership team and strong organisational values.
• Chance to contribute to the continued development of facilities, services, and financial strategy.

Location & Working Pattern

The role is based on site at the School in Roehampton, South West London, with on-site presence expected to support close collaboration with stakeholders.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary: £23,000 - £27,000 (calculated on a pro rata basis)

Location: Hampshire

Contract:  Fixed Term until 31st March 2027

Hours p/w: 17.5 Hours per week 

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Hampshire area.

How to apply:

Please apply with a cover letter and an up to date copy of your CV via our careers site.

• Closing date for applications: 5th March 2026

• Interviews will take place on the 12th and 13th March 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please contact the talent team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Your new company

A leading London-based university is seeking an HR Advisor to join its collaborative HR Business Partnering team. You'll play an important role in delivering high-quality, customer-focused HR services during a period of positive change and improvement.

Your new roleAs HR Advisor, you will provide practical HR guidance and support to managers and staff across a wide range of operational areas, including:

• Absence management and family-friendly cases
• ER support for disciplinary, grievance and capability matters
• Recruitment coordination, job description reviews and pre-employment checks
• Managing Certificates of Sponsorship where required
• Supporting job evaluation panels and general HR administration
• Ensuring compliance with UKVI, right-to-work, DBS and GDPR requirements
• Contributing to HR projects, policy updates and process improvements

You will work closely with colleagues across HR to ensure consistent, timely and high-quality HR service delivery.
What you'll need to succeed

• Experience in a generalist HR role, ideally within a complex organisation
• Strong understanding of HR policies, procedures and UK employment law
• Experience managing ER cases, absence, and recruitment processes
• Confident communication skills and the ability to build strong relationships
• A proactive mindset, high attention to detail and commitment to continuous learning

What you'll get in return

• Opportunity to join a supportive and values-driven HR team
• Exposure to varied HR activities and transformational work
• Professional development and learning opportunities
• A collaborative environment focused on service excellence

If you are interested, please apply now!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

Main Responsibilities

We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.

The Programme Officer will lead our work in Yorkshire and Humber support our Managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK.

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work.

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign.

Feed into the LWF strategy and objectives development.

Living Wage Accreditation:

Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation.

Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers.

With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries.

Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability.

Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered.

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure.

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy.

Deliver personal work targets on time and to standard:

Respond to telephone and web-based enquiries by providing advice and support to employers and supporters.

Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals.

Maintain LWF data on systems, incl. Salesforce employer database.

Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans.

Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions.

Learning & expertise

Keep abreast of new developments in the accreditation space.

Apply new learning to work and respond effectively to feedback.

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.

Develop and manage external relationships

Effectively develop and support a range of external relationships.

Respond effectively to queries or requests from stakeholders.

Engage with a diverse range of external stakeholders to support and develop projects as required.

Communications

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know.

Represent the LWF coherently in writing and verbally.

Events and Communications.

Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics

Represent and speak on behalf of the LWF at internal and external meetings and events.

Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides.

Develop and manage internal relationships

Work effectively with colleagues across Citizens UK.

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders.

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources.

Personal Specification

(D) Desirable, (E) Essential

EXPERIENCE:

Comprehensive experience in an administrative role (E)

Experience of building positive relationships (E)

Experience of managing and updating Salesforce or similar databases (D)

Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)

KEY SKILLS AND KNOWLEDGE

Excellent time management skills with the ability to juggle a wide range of competing demands (E)

Understanding of database and systems management (E)

Ability to take in and interpret information and present in a succinct manner (E)

Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)

Ability to act on own initiative to introduce and develop new systems as appropriate (E)

Strong attention to detail  (E)

Strong IT skills to include MS Office and database software (E)

Understanding of the policy and campaign landscape in the UK (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in Leeds, week commencing 30th March.

About the Role

A leading university in South East London is seeking an experienced HR Business Partner to join their People & Culture team on an interim basis. This is a broad and impactful role, ideal for someone who thrives in a dynamic environment and can build strong, credible relationships across academic and professional services.

The focus of the position will centre around workforce planning, supporting senior leaders to shape future capability, optimise organisational design, and ensure people strategies align with long-term institutional priorities. Leading redundancy processes, including settlement agreements.

Key Responsibilities

• Partner with senior leaders to deliver proactive, strategic workforce planning across designated faculties and departments.
• Provide trusted HR advice on organisational design, resourcing models, talent planning and capability frameworks.
• Support change initiatives, including restructures and service redesign, ensuring effective consultation and communication.
• Analyse workforce data and trends to inform decision-making and future workforce requirements.
• Build strong, influential relationships with stakeholders, including managers, trade unions and internal HR teams.
• Coach and support managers on complex employee relations matters, performance management and people development.
• Contribute to wider People & Culture projects as needed to support institutional priorities.

About You

• Proven experience as an HR Business Partner, ideally within Higher Education.
• Strong background in leading redundancy processes, including settlement agreements.
• Strong background in workforce planning, organisational change, or strategic transformation work.
• Confident working with senior stakeholders and able to influence at all levels.
• Sound understanding of employee relations and UK employment legislation.
• Comfortable operating in a fast-paced environment with the ability to hit the ground running.
• CIPD qualified (or equivalent experience).

Why Join?This is an excellent opportunity to play a key role within a respected university, shaping how the organisation supports its people now and in the future. You'll work alongside a collaborative HR leadership team with the autonomy to make a meaningful impact.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Right now, millions of people across the UK are living with financial insecurity. Parents are choosing between heating and food. People who fall ill find themselves unable to work and without support. Countless others lie awake at night worrying about bills they cannot pay. At Turn2us, we believe none of us should have to face these challenges alone - and we exist to change the systems that allow them to persist.

Turn2us is working towards a future where everyone in the UK has financial security so they can thrive. We combine direct support and innovative digital tools, such as our online Benefits Calculator and PIP Helper, with influencing, policy and systems change. Across our organisation, colleagues bring deep expertise, compassion and ambition, united by a shared belief that financial hardship is not a personal failing, but a systemic issue that can and must be changed.

The Income & External Affairs Directorate plays a critical role in making this vision a reality. Through relationship-led fundraising, commercial partnerships, communications, and policy and influencing work, the directorate ensures Turn2us has the resources, profile and voice needed to maximise our impact. It connects our work with the people, organisations and institutions that can help drive lasting change. While we have built strong momentum and significant partnerships in recent years, we know there is far more potential to realise.

As Director of Income & External Affairs, you will be a key member of our Leadership Team, working closely with colleagues across the charity and with our Board. You will lead the growth of sustainable income, develop powerful and values-led partnerships, strengthen our public voice, and help shape a policy and advocacy agenda grounded in the experiences of people facing financial hardship. You will also play a vital role in building trust, credibility and influence across sectors to help shift the systems that keep people locked in financial insecurity.

We are looking for an exceptional and values-driven leader with a strong track record in relationship-based income generation, partnerships and influence. This experience may come from the charity sector or a commercial environment. We are not seeking a specific career path or background; instead, we actively welcome applications from people who bring new perspectives, transferable skills and different ways of thinking. What matters most is a deep commitment to our purpose, a willingness to learn and the confidence to lead with curiosity and humility.

This role calls for persuasive leadership, emotional intelligence and the ability to build trust across diverse teams and stakeholders. You will thrive if you enjoy working collaboratively, sharing power and leading in a way that is inclusive, supportive and ambitious.

This is a genuinely exciting and critical role - for our staff, our partners, and most importantly, for the people we exist to serve. We are particularly keen to hear from people with lived experience of financial insecurity. If you share our values and feel inspired by our vision of a more just and financially secure society, we would love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

As Deputy Clinical Lead, you will be responsible for providing the leadership, operational management, supervision, training and support of the senior HI CBT therapists, LI CBT therapists and counselors in Mind in Bexley IAPT working closely with the Head of Psychological Therapies and Clinical Lead and Service Lead in delivering the objectives of the service.

You are required to work autonomously within professional guidelines and exercise responsibility for the systematic governance of psychological practice within the service/team. In addition, to utilize research skills for audit, policy and service development and to propose and implement policy changes within the area served by the team/service.

We are looking for a highly experienced clinician with exceptional interpersonal and communication skills, who will provide clinical supervision, management and leadership to the senior clinicians and ensures that the service operates in accordance with NICE guidelines.

The post involves being able to work flexibly and to be able to work at least one evening session (i.e. 12am – 8pm one day).

Main responsibilities

• · Oversee clinical caseloads of clinical staff and report findings in management meetings as requested.
• · Support the Step 2 and Step 3 leads within the office and staff working remotely in ensuring the safe and clinically effective case management of cases, including the oversee of duty supervision.
• · Ensure that the fidelity of treatment across the service is upheld and any issues reported
• · Ensure the consistency of supervision decisions across the service and to escalate any reported problems
• · Ensure that staff are regularly informed of any chances to service policies and adhere to protocols.
• · Provide a specialist psychological advice, guidance, and consultation to staff in primary care, contributing directly to client’s formulation and treatment. This will include assessment, individual and group interventions, risk management and referral on to other mental health services as required.
• · Provide specialist advice on psychological aspects of risk assessment and risk management and including liaising with staff across all sectors of care (for example primary care, secondary care and specialist/tertiary services). This will include support for all staff at Mind in Bexley when present in the office.
• · Support the Head of Psychological Therapies IAPT and Clinical Lead and Service Lead with service performance responsibilities and representing the service at the external meetings, e.g. with G.P’s and ICB commissioners and other meetings as needed.
• · Support the Safeguarding Lead with Safeguarding staff queries across the organisation with documentation and management. This includes regular attendance at the local safeguarding meetings as required.
• · Support the Head of Psychological Therapies as a senior clinician, manager and leader for a team of psychologists, psychological therapists and trainees. This will include governance responsibilities, creating and implementing polices, service development, recruitment, performance reviews etc.
• · Working closely with the Head of Psychological Therapies IAPT and the Service Lead to maintain electronic systems for referrals, appointments, activity and outcome monitoring for performance management, including continuous audit and evaluation of service. Ensure appropriate use and administration of such systems by other members of staff within the service and provide support when needed.
• Communicate across language and cultural barriers, including working for sustained periods of time by communicating with patients, carers or groups through professional interpreters or advocates.
• · Be responsible for recording, monitoring and reporting on clinical work and communicating in a skilled and sensitive manner, highly complex, sensitive or contentious information concerning the assessment, formulation, treatment plans and progress of patients in both verbal and written formats.
• · Support the implementation of national standards for competencies in CBT and Counselling practice across primary care teams by ensuring that team members make use of appropriate supervision, training and outcomes monitoring.
• · Work closely with the Head of Psychological Therapies and Clinical Lead in motivating, evaluating and developing high and low intensity services and counselling services.
• · To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.
• · Employ a broad theoretical knowledge of psychology and specialist clinical skills to develop and support the psychological skills of others (including graduate mental health workers, trainee and qualified psychologists, and members of other staff groups) through the development and delivery of teaching, training and supervision programmes.
• · Ensure that all members of multidisciplinary teams have access to a psychologically based framework for the understanding and care of patients and families/carers referred to the service, through the provision of advice and consultation and the dissemination of psychological research and theory.
• · Work closely with The Head of Psychological Therapies on developing service areas, including development of referral pathways, delivery of group and individual interventions and systematic governance of psychological practice within the service.
• · Ensure the development and articulation of best practice in psychology within the service area and contribute across the service by exercising the skills of a reflective and reflective scientist practitioner, taking part in regular clinical and professional supervision and appraisal and maintaining an active engagement with current developments in the field of clinical psychology and related disciplines.
• · Contribute to departmental governance and service management activities such as data collection and reporting of outcomes within community services, commissioners and other stakeholders as appropriate.
• · To contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the post holder’s professional and service managers in the field of IAPT and related disciplines.

Person specification 

Education/Qualifications 

Essential 

• Doctoral level training in Clinical or Counselling Psychology plus further post graduate level diploma qualification training in a psychological therapy which may be CBT or another IAPT appropriate evidence based therapy (i.e. IPT) and/or Qualification from High Intensity IAPT Course or equivalent of BABCP accredited Post Graduate CBT training course.

• Accredited as a cognitive behavioural psychotherapist by the British Association of Cognitive & Behavioural Psychotherapies (BABCP) or nearing completion of accreditation process. 

• Minimum four years post qualification and significant experience working as a fully qualified psychological therapy practitioner and demonstrating the competences as required.

• Significant experience of working within primary care psychology and/ or Talking Therapy service 

• Formal training in supervision and experience of training and supervising qualified and pre -qualification psychologists, and/or high intensity and low intensity CBT therapists and counsellors. 

• Experience of exercising full clinical responsibility for patients’ psychological care and treatment, both as a clinician, supervisor and team coordinator.

• Experience of work in a multi -cultural setting, including working with interpreters. 

• Managerial experience and experience in leading a team of therapists and counsellors 

• Evidence of continuing professional development. 

Desirable 

• Managerial qualification 

• Experience of teaching prequalification psychological therapists and other NHS staff. 

• Knowledge of key service development issues including mental health and primary care mental health/ IAPT 

• Counselling, EMDR and top up LTC training 

Skills and Abilities 

Essential 

• Able to lead a team and make decisions and judgements about the best possible way forward in a complex work environment where the evidence base is evolving. 

• Extensive experience of providing CBT to clients with a wide range of mental health problems across the whole life course and presenting with the full range of clinical severity in primary care, including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse. 

• Computer literate, able to use Word and Excel, ability to use of IAPTus 

Lead Public Affairs Adviser

Job reference: REQ004620

£37,861 a year

London Office/Remote Worker

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Scope’s Public Affairs team is growing. We are building stronger links with Parliament and other political groups. We want to make sure disabled people’s voices are heard loud and clear. We are looking for a Lead Public Affairs Adviser to help us do that.

Permanent, Full time (35 hours a week)

Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

About the role

In this role, you will help Scope speak up for disabled people in Parliament and across UK politics. The role builds strong relationships with MPs, peers and other political groups. It also helps Scope share clear messages about what needs to change for disabled people.

You will work closely with teams across Scope. Ideas, stories and evidence from these teams help shape important political decisions.

You will:

· Help plan and run Scope’s engagement with Parliament.

· Look for chances to raise key issues, such as during debates and questions.

· Build and keep strong relationships with political stakeholders.

· Share clear information and briefings with political audiences.

· Work with Scope’s policy team to turn ideas into strong messages for politicians.

· Help write responses to Government plans and consultations.

· Help plan and run events in Parliament.

· Provide political guidance and advice internally.

· Represent Scope at political conferences.

· Work closely with disabled people to make sure their experiences guide everything we do.

About you

We are looking for someone who understands how politics works and enjoys building good relationships. You will need to feel confident speaking to senior people and explaining complex ideas in a simple way.

You should have:

· Experience planning and leading political influencing work.

· Good knowledge of how Parliament and Government work.

· Experience working with MPs and political teams.

· Strong writing and speaking skills.

· Good judgement and confidence in busy situations.

· Experience managing different tasks at the same time.

· A strong belief in disability equality and the social model of disability.

It would be great if you also have:

· Lived experience of disability.

· Experience working in Parliament or on disability issues.

· Experience running political events.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email via our website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website and apply online

Application closing date - 02/03/2026

Pattern Church was launched in December 2018 by the Diocese of Bristol as a Revitalisation Trust Resource Church with a vision of inviting people into family to serve Swindon. Since then, the church has grown rapidly, planted two new churches (The Well and The Light Church), and become a hub of mission and community life across the town.

The Director of Operations is part of the leadership of the church, providing the organisational, financial, and strategic backbone that enables mission and ministry to flourish. They will work closely with the Senior Leader, Trustees, and wider staff team to turn strategic vision into practical reality, ensuring strong governance, robust systems, sound stewardship, and an effective, faith-filled culture across all areas of church life.

Our team culture is shaped by GRACE—we are Growing, Reliant, All-in, Championing, and Expectant. Everyone gets involved. There is a clear sense of what we’re trying to achieve together in serving God and helping people find and grow in faith in Jesus. 

We are living in a moment of remarkable spiritual opportunity. Research shows a sharp rise in openness to faith among younger generations, something we see reflected in our own ministry and growth. The opportunities before us are significant, and the Operations Director will play a pivotal role in enabling us to step into this season with confidence and clarity.

For a full job description and information about how to apply, please head to the Pattern Church website.

Closing date: March 10th

Interviews w/c March 16th

To apply please send a CV and a cover letter by email. In your cover letter please highlight how your experience and skills relate to the job description and essential skills.

Job title: Safeguarding Lead

Reports to: Head of Bereavement Services

Salary: £33,120

Location: Hybrid working with 2 days a week in the office depending on location.

Hours: Full Time, 37.5 hours, Monday-Friday.

Post No: 2WSFT01

Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

We are looking for a strong leader to manage the bereavement service including the operational delivery of immediate support and counselling and therapeutic support services, this includes the line management of the staff responsible for delivering this service.

We are proud of what we have achieved in Wales and the excellent service provided everyday by the support team. We are looking for a nurturer with experience of managing projects and service delivery with the ability and drive to motivate and support a varied and talented team.

Main duties:

Safeguarding Leadership & Case Management

• Act as the first point of contact for all safeguarding concerns raised internally or externally.
• Assess, triage, and respond to safeguarding concerns involving vulnerable bereaved parents, carers, siblings, or young people.
• Maintain accurate and confidential records in line with GDPR and 2wish policies.
• Liaise with statutory agencies (Social Services, Police, Health, Education) to ensure appropriate information‑sharing and coordinated responses.
• Ensure timely escalation of high‑risk cases to the senior leadership team.

Support to Families & Vulnerable Individuals

• Provide trauma‑informed safeguarding guidance to staff supporting families in crisis or acute grief.
• Monitor risks associated with complex family dynamics (e.g., domestic abuse, substance misuse, mental health crises, self‑harm, suicidal ideation).
• Offer safeguarding input into family support plans, therapeutic work, and follow‑up services.
• Contribute to safer engagement strategies for young people attending support sessions or activities.

Safeguarding at Events

• Work closely with the Events Team to ensure risk assessments for fundraising events account for vulnerable beneficiaries in attendance.
• Provide on‑the‑day safeguarding cover at key events when required.
• Support staff and volunteers in managing disclosures or concerns arising during events.

Policy, Procedure & Compliance

• Support the development, review, and implementation of safeguarding policies in line with national legislation, regulatory guidance, and best practice.
• Ensure compliance with Charity Commission safeguarding expectations.
• Conduct audits and spot checks to assess safeguarding practice across 2wish services.
• Contribute to risk assessments, incident reviews, and continuous improvement processes.

Training & Capacity Building

• Deliver safeguarding training and briefings to staff, trustees, volunteers, and sessional workers.
• Promote a confident safeguarding culture where concerns are recognised early and raised promptly.
• Support onboarding processes to ensure all staff and volunteers understand their safeguarding responsibilities.

Partnership Working

• Build strong relationships with safeguarding boards, local authorities, health boards, schools, and referral partners.
• Represent 2wish multi‑agency meetings, strategy discussions, and case conferences.

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality,
• Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

The postholder must uphold 2wish values: Compassion, Boldness, Excellence and Community.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent and full-time

Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable.

Additional benefits for our employees:

• An ‘Employee Assistance Programme, ‘ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Free tickets to UK 2wish events, discounts for family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing Date: 13 March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The Director of Programmes & Learning (DPL) provides strategic, technical, and operational leadership for Amna’s programmes across all geographies, partners, and ecosystem levels. The DPL champions a culture of learning, quality, and continuous improvement, ensuring that all programme strategies and initiatives are designed to advance Amna’s global mission.

Please note that compensation will be benchmarked and weighted according to the cost of living and market standards in the country where the candidate currently resides