Contract Jobs

Kensington & Chelsea, London 

Ref SFC-241

Are you a proactive, compassionate and collaborative individual with a proven record of working and engaging positively with young offenders or other vulnerable groups?  Do you have strong experience of providing support, advice and advocacy?

If so, St Giles has an exciting opportunity for a Senior Caseworker to work on our pioneering SOS+ project, where you will provide vital support to 10-15 young women up to 25, who are involved in serious youth, violence, county lines, exploitation, and criminality.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will complete initial needs assessments with young women and support them to develop individual action plans and regularly review them to assess progress, plus undertake risk assessments and regular holistic needs assessments of each individual.  You will develop safety and care plans with each client and their families, ensuring that they are equipped to understand the factors which can make them vulnerable, put them at risk and know where to access support if they need to, while also delivering ongoing dynamic risk and contextual safeguarding assessments.

We will count on you to provide important advocacy and support to young people with regards to welfare and financial advice, housing options and/or how to sustain tenancies, rent arrears, access to suitable and affordable housing, and how to access education, employment, and training (ETE) opportunities, as well as facilitating access into positive activities to divert young people away from criminality, offending and harm.  Developing and maintaining relationships with referral and regional agencies, being responsible for two volunteers and participating and attending team and strategy meetings and child protection conferences, are also key aspects of the role.

What we are looking for

• To have worked on an offender-led support project, had personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of London 

• Experience in negotiation with partner agencies to establish links to further aims of the project

• Experience in working in local community-based projects

• To have a relevant qualification to a good standard, or be working towards one

• An understanding of the Government’s Prevent (anti extremism) programme

• Knowledge of services for offenders and patterns of offending in London borough/s

• Excellent interpersonal, relationship-building and communication skills, verbal and written 

• A flexible, collaborative and professional approach to your work.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply click the apply button. 

Closing date: 30 May 2024 @ 23:45

Interview date: 7th June 2024.

At Qube we are working in partnership to make a difference in Shropshire by providing volunteer brokerage and governance support to voluntary groups and organisations.

The role of the Volunteer and Infrastructure Officer is to support the Volunteer and Infrastructure Team Lead within the Voluntary and Community Support team providing high quality information, support and expertise in infrastructure support opportunities available to groups and organisations within Shropshire.

They will promote volunteering and encourage new volunteers to come forward for the benefit of Shropshire groups, organisations and communities. Provide governance advice, support, and guidance to local community/charitable groups and organisations, including support to staff/volunteer managers on volunteer recruitment and retention and develop working relationships with community led/based local groups to support future growth and sustainability.

They will also offer and make aware training opportunities and provision to support group and organisational compliance and safety.

This is currently a fixed term position until 31st March 2025 with extension possible dependent on further funding. 

About Us:

Coast and Vale Community Action is a registered charity and not for profit company primarily operating in the Scarborough and Ryedale areas of North Yorkshire.

Our vision is of thriving, connected and independent communities where local people are enabled to identify and act upon common issues, working together to improve quality of community life. We provide managed workspace, community facilities, community projects and services, as well as providing a means for local people to come together to identify and act upon matters of community importance.

About the role:

We are delighted to have been awarded funding from the National Lottery Community Fund to deliver an exciting four year initiative to further support and develop communities in our local area.  Street Action will co-develop a programme of work with communities in the Scarborough area which helps individuals and groups to celebrate the good things about where they live whilst also providing the support needed to enable them to work better together to tackle the common challenges.  This is a grassroots up approach, driven by communities themselves and the Project Officer will be key to its success.

The post holder will be expected to be out and about in communities, making themselves known, developing new contats and learning about what makes the area tick.  They will utilise a variety of community locations to learn about and work with local people.  They will identify individuals with vision and passion and help them with the practical steps needed to gather others around them to create community solutions.

About you:

We are looking for a motivated, confident and proactive individual who will have:

· Good knowledge of the local area (or the ability to quickly gain that knowledge)

· Excellent interpersonal skills

· Strong communication skills

· Energy and initiative

· Ability to motivate self and others

· The ability to work positively as part of the CaVCA team and work on own initiative towards the achievement of project outcomes

· Keen awareness of the role of the public sector, private sector and voluntary sector in the life of local communities

· An understanding of how marketing tools, including social media, can be used to reach key audiences

· Good working knowledge of IT systems

· Experiences of running community events

· Commitment to CaVCA’s mission

· Willingness to work outside of office hours where required

· Full driving licence and access to own transport, or the ability to travel independently throughout the project area

Prospectus are proud to be partnering with the inspiring organisation, Carers Hub, who work to improve carers’ lives in Lambeth through quality services and community engagement.  Carers Hub are an independent local charity, who work with carers aged five upwards. Whether financial, educational or otherwise, they seek to limit the challenges that carers face and achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy. They are now recruiting for a Hospital Carers’ Lead, to join their team, on a FTC basis, initially until March 2025.

As Hospital Carers’ Lead, you will develop and deliver a new service offer for Lambeth based carers, to increase identification of carers within local hospitals, and improve carer support during their hospital stay and following their discharge. Duties will include supporting unpaid carers while the person they care for is in hospital, via signposting and providing them with information about their rights, offering tailored short term 1 to 1 support, working collaboratively with partners to raise awareness of carers and increase identification and maximising support for carers through effective partnership working and improved referral pathways.

To be considered for this role you will have experience working and/or volunteering in Health and Social care setting and working in partnership with statutory services. You will also be comfortable working in a hospital setting, as well as a fast-paced environment. Candidates that have previous experience working for a hospital-based programme/hospital trust are highly encouraged to apply.

Please note, this is a part-time role, 21 hours p/w, spread across 3 days and you will be based on site at Kings College Hospital with occasion floating support required at St George’s. You will be required to undergo an Enhanced DBS for Adults and children and please only apply if you are available to start immediately or have a short notice period.

Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.  Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process. 

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.

Prospectus are proud to be partnering with the inspiring organisation, Carers Hub, who work to improve carers’ lives in Lambeth through quality services and community engagement.  Carers Hub are an independent local charity, who work with carers aged five upwards. Whether financial, educational or otherwise, they seek to limit the challenges that carers face and achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy. They are now recruiting for a Hospital Carers’ Lead, to join their team, on a FTC basis, initially until March 2025.

As Hospital Carers’ Lead, you will develop and deliver a new service offer for Lambeth based carers, to increase identification of carers within local hospitals, and improve carer support during their hospital stay and following their discharge. Duties will include supporting unpaid carers while the person they care for is in hospital, via signposting and providing them with information about their rights, offering tailored short term 1 to 1 support, working collaboratively with partners to raise awareness of carers and increase identification and maximising support for carers through effective partnership working and improved referral pathways.

To be considered for this role you will have experience working and/or volunteering in Health and Social care setting and working in partnership with statutory services. You will also be comfortable working in a hospital setting, as well as a fast-paced environment. Candidates that have previous experience working for a hospital-based programme/hospital trust are highly encouraged to apply.

Please note, this is a part-time role, 21 hours p/w, spread across 3 days and you will be based on site at St Thomas’ hospital with occasion floating support required at St George’s. You will be required to undergo an Enhanced DBS for Adults and children and please only apply if you are available to start immediately or have a short notice period.

Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.  Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process. 

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment for people living with hepatitis C. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C?

We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across Cornwall.

Working in partnership with hepatitis C clinical teams, drug and alcohol services, homeless service providers, primary care and community pharmacies, and targeting marginalised and disadvantaged communities, the post will coordinate delivery of educational workshops, hepatitis C testing and harm reduction interventions to ensure that service users are referred and supported through hepatitis C treatment and care. 

This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

We are looking for an experienced Youth Worker, to deliver training sessions and projects to young people through youth centres, community groups, schools, secure units and alternative provisions across South Wales and Bristol (including surrounding areas) and to ensure our programmes are fit for the future.

We are an award-winning national charity which trains over 9,000 young people affected by street violence each year in emergency first-aid through a team of 300 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors Youth Worker in the Region, you will deliver high quality training, develop new partnerships and maintain positive relationships.

The key areas of focus include:

• To deliver training sessions to young people and partners to required quantity and quality, and support the development, testing and implementation of new training content. 

• To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations. 

• To support the management of volunteers and provide the best volunteering experience possible.

At StreetDoctors we believe diversity supports  innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We particularly encourage applications from candidates who are currently underrepresented in our StreetDoctors staff team. These include people from Black, Asian and minority ethnic backgrounds, LGBTQI+ and disabled people.

We would also consider part time applicants for this role on request.

The Hepatitis C Trust develops projects nationally where peers use their lived experience of injecting drug use and hepatitis C, to provide education and training, increase hepatitis C awareness, and access to testing and treatment for people living with hepatitis C. 

Working with the South West Peninsula ODN, The Hepatitis C Trust are now expanding this commitment through the introduction of the HCC (Hepatocellular Carcinoma) surveillance and early liver disease detection programme.

Are you looking for a new and exciting challenge? Do you have experience of working within health services and with volunteers? Have you been affected by liver disease or supported those at higher risk of developing liver disease? 

We are looking for a self-motivated individual who can work on their own, engage with stakeholders and have a desire to make a difference in promoting liver screening in community settings, and by increasing access to specialist care services.

Working in partnership with local hospital and community outreach clinics, the post holder will ensure that patients are supported through initial liver assessment and ongoing surveillance as required. The post will coordinate delivery of educational and awareness workshops and promote the delivery of liver screening in community settings 

Working under the guidance of the South West Peninsula Peer Programme Manager, the post-holder will work alongside other identified partners to help develop a community outreach liver surveillance program and carry out HCC early detection activity and interventions across Plymouth.

We require a good standard of education, willingness to travel and welcome creativity and innovation in all our work. We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel. 

We are recruiting for two Peer Support Leads: 

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C, or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Alongside a growing team, these posts will continue the development and delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Bristol, and also Bath, Weston, and surrounding areas. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care. 

These posts will require extensive travel across the region and it’s desirable the postholders have a clean driving licence and have their own vehicle for work related travel. 

If you would like to apply, please visit our website.

We are recruiting a part time Advice Worker – Asylum Support, £37,616 pro rata, hybrid working,

We are seeking an experienced Asylum Support Advice Worker to help deliver our new maternity health justice partnership targeting refugee and asylum seeking women in Greater Manchester and East Cheshire.

About Maternity Action

Established in 2008, Maternity Action protects and strengthens the rights of pregnant women and new parents to employment, social security and healthcare, irrespective of migration status.

We employ specialist employment and asylum/immigration lawyers who represent women who experience maternity discrimination at work, difficulties in accessing maternity pay and benefits or are wrongly charged for their NHS maternity care. We provide second tier advice to NGOs on housing and subsistence for refugee, asylum seeking and migrant women. We support strategic litigation within our areas of expertise. Our policy and campaigning work is driven by the injustice we see from our advice services. We prioritise issues affecting low income and marginalised women, including migrant and asylum seeking women.

Maternity Action has grown over the past four years and we are now a team of 26. We are passionate about our work, but we are committed to our staff having a genuine work life balance. The majority of our employees have some form of caring responsibilities and Maternity Action is a genuinely flexible employer. 22 of our 26 staff work part time and staff are located across the UK. We have recently expanded our operations and have developed two Health Justice Partnerships with NHS Trusts.  We are funded by a variety of large charitable funders, smaller grant making organisations and unions.

About the role

We have secured funding for a 12 month pilot maternity health justice partnership targeting refugee and asylum seeking women in Greater Manchester and East Cheshire.  This is the first UK maternity health justice partnership targeting this group of women.  We have an existing maternity health justice partnership in Greater Manchester and East Cheshire which advises on employment rights, maternity pay and mainstream benefits.

You will deliver advice to pregnant women and new mothers on Home Office support and healthcare entitlements and provide ongoing advice and support where needed.  You will also refer to other support services as needed, including food banks, baby banks and community groups.  You will deliver outreach and engagement sessions to maternity services and voluntary organisations, working with our Outreach and Engagement Officer.  You will also contribute to the development, monitoring and evaluation of the pilot. The role will keep up to date with asylum support and related developments.

This role forms part of our Immigration and Asylum Advice team, which is led by our Senior Legal Officer.  The team consists of a Legal Officer, Senior Project Officer and Casework Support Officer.  The role will coordinate with the advice and outreach workers delivering our employment and benefits maternity health justice partnership in the region.

About you

We are looking for an experienced adviser with a thorough knowledge of asylum support and experience of liaising with the Home Office and Migrant Help.  You will have experience of delivering complex advice, preferably by telephone, of advocating on behalf of vulnerable client groups and working with interpreters.  You will have an excellent phone manner and the ability to deal with discussions of sensitive health issues.

We particularly welcome applications from Black and minoritised ethnic candidates and from people with lived experience of pregnancy or parenting, low income or migration.  We welcome applications from people returning from a career break.

Working arrangements

The post is 21 hours per week.  There is a core day (Thursday) and we are otherwise flexible about start/finish time and days worked, within normal business hours. 

The post can be delivered through a mix of home and office based working and will involve outreach sessions.  Office location is likely to be in Hulme, Manchester.  You must be based in the North West.

Salary is £37,616 pro rata plus 8% pension.

This is a 12 month post with the possibility of extension

How to apply

Please send us your CV and an application of no more than two sides of A4 outlining how you meet the selection criteria.

The closing date for applications is 5 June 2024.  Interviews will be held remotely on 13 June 2024.

Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.    

Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.

Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.

Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first. 

Kinship have been awarded funding from the Department for Education to deliver the first ever national training programme to support kinship carers in their caring role. We are at the start of that journey.

About the role:

Kinship are seeking to recruit experienced event co-ordinators with a whole range of skills and great energy to join our brand-new training team. They will be responsible for delivering this first ever programme of its type supporting kinship carers across England in their caring role. 

As a pivotal part of the team, you’ll be supporting delivery of high-quality in-person and online training events across England. You’ll be the first point of contact for the team and be experienced and responsive in dealing with enquiries. You’ll be used to working with suppliers and have proven experience of planning, co-ordinating and supporting the delivery of large events. You’ll bring significant working experience of using Microsoft tools, and other platforms and technology including Zoom. You’ll have a positive, can-do approach and the ability to work with initiative, being curious and always thinking ahead to anticipate need and deal with issues.

Collaboration will be key to your approach, and you’ll be detail orientated and be great at managing your time and priorities, and working to consistently high standards. You’ll plan, co-ordinate and support the successful delivery of all our online and in-person events, including being available and involved as needed on site. 

In this role, you’ll travel across England and may have overnight stays from time to time. We offer training and support to enable you to be successful in your role and we’re happy to discuss requirements if you have kinship caring responsibilities. 

Please see the attached Training Officer job pack for more information, a full job description and details of our application process. Please note that Kinship reserves the right to close a recruitment campaign earlier than the advertised date where we have received sufficient applications. 

If you think you can make a difference for kinship carers, have the experience and skills we seek and the drive and positive approach to succeed then we would love to hear from you!

Key responsibilities include:

• Providing highly effective project management and administrative support to the training programme, including supplier communication, coordinating programme logistics and delivery of all relevant general and financial administration tasks, e.g. scheduling meetings, providing agendas, writing briefings, minute-taking, monitoring expenditure and organising events, training and workshops.
• Being the first point of contact for the team, for both internal and external purposes, communicating effectively with kinship carers, internal training team, external delivery partners and other stakeholders to coordinate and confirm all training activity.

Essential requirements include:

• Proven experience in event planning and management. You will need previous experience being responsible for organising large events (over 50 people). 
• Experience of developing and implementing administrative systems and processes that enable team effectiveness. You will need a minimum of 1 year’s administration experience. 

​Key dates:

• Closing date: Tuesday 28 May, 9am   
• Interviews: w/c 10 June 

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.     

Want to play your part in transforming society?

You’re in the right place.

Alive Church is a diverse community gathered from across Gateshead, Newcastle and the North East with a vision to see individuals, the church and communities across our region Come Alive in Jesus name. As part of the HTB network, they belong to a wider family. Together they are playing their part in the re-evangelisation of the nation, the revitalisation of the church and the transformation of society.

Whilst the North-East is an amazing place to live, there are still challenges, with large disparities between Gateshead’s wealthier and poorer areas, and 23,600 people live in areas described as having deep deprivation. With this comes all the associated issues that poverty causes, including 1 in 4 children growing up in poverty and one of the worst levels of social mobility in the country.

In Gateshead, Resurgo is partnering with Alive Church – Spear Gateshead will be a key part of Alive Church’s mission to change the culture of the city by bringing hope to unemployed young people. In joining the Spear Gateshead team, you will be part of the social outreach programme at Alive Church.

The important stuff 

Salary: £26,000, pro rata (£20,800)

Hours: 9.00am – 5.00pm, Monday –Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Location: Alive Church Gateshead

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate.

Application: Please apply through the Alive Church Gateshead website - We will not process application through this page.

Download the application pack below for more information.

Personal qualities we’re looking for

• An active Christian, able to personally represent the values and beliefs of Resurgo and Alive Church, and a commitment to grow and learn spiritually and as a Christian leader
• A dynamic and engaging coach with an enthusiasm for and direct experience of coaching and training techniques
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
• An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity
• Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload
• Excellent communication and interpersonal skills, with a confidence in group facilitation, high emotional intelligence, and a sense of fun!

Key Responsibilities

Partnership liaison and relationship management

• Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective
• Maintain and develop relationships with local partners to form a strong referral network.

Oversight of Spear Programme

• As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work
• Prepare and coach group and 1-1 sessions with the Spear Coach
• Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education.

Line Management and training

• Manage the Spear Coach, using a coaching approach to invest in their growth and development
• Be line managed by Resurgo to support with the set-up and ongoing operations of the centre and report back on KPIs.

Church Community

• The Spear Centre Manager is directly employed by Alive Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community
• You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members and help the Spear Coach to establish a strong presence at the church to build a network of supporters for the Spear programme
• Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.

Site management and set-up

• Work with the Church to set up the training room and IT infrastructure for the new Spear Centre in advance of opening
• Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.

About the Role

An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.

Role Purpose

To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.

Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.

2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.

3. Support to champion future skills – Competition portfolio reviews and audit:

• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.

4. Operational Impact:

• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.

5. To work with internal or external stakeholders at all:

• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.

6. General

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:

• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]

Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]

Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]

Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].

How to apply: Please view the attached supporting document for full details on how to submit an application.

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Cymraeg:

Rydym yn Cyflogi: Swyddog Gweithrediadau

Mae hwn yn gyfle cyffrous i chwarae rhan allweddol wrth symud Cymdeithas Ddysgedig Cymru ymlaen: a sicrhau ein bod ni’n gweithredu ar ein gorau - fel sefydliad effeithiol, proffesiynol, sydd wedi'i lywodraethu'n dda - fel y gallwn gyflawni ein strategaeth pum mlynedd uchelgeisiol newydd er budd Cymru. Mae ein Swyddog Gweithrediadau yn chwarae rhan annatod wrth sicrhau bod ein sefydliad yn cael ei redeg yn esmwyth. Byddai'r swydd hon yn addas i unigolyn rhagweithiol a threfnus a fyddai'n mwynhau rôl amrywiol yn cefnogi ac yn bod yn rhan o dîm deinamig.

Mae Cymdeithas Ddysgedig Cymru yn cefnogi dysgwyr Cymraeg gweithredol ar bob lefel. Nid yw rhuglder yn y Gymraeg yn un o ofynion y swydd hon, ond mae'r gallu i gyfathrebu yn Gymraeg yn ddymunol, ac mae bod yn barod i ddysgu yn hanfodol.

Ynghylch y rôl

Fel y Swyddog Gweithrediadau, byddwch yn chwarae rhan annatod wrth sicrhau bod ein sefydliad yn cael ei redeg yn esmwyth. Eich prif gyfrifoldeb fydd cyflawni datblygu, gweithredu a dogfennu prosesau busnes effeithiol, yn bennaf trwy gefnogi ein Cyngor a'r gwahanol Bwyllgorau a ddisgrifir uchod. Fel cydweithredwr ystwyth a threfnus, byddwch yn cyfathrebu'n effeithiol gyda’n tîm cyfan, tra'n talu sylw rhagorol i fanylion. Bydd eich ffordd ragweithiol o weithio yn sbarduno effeithlonrwydd a gwelliant parhaus yn ein gweithrediadau.

Byddwch yn rheoli’r broses o weithredu ein prosesau a'n polisïau llywodraethu o dan arweiniad y Clerc. Yn ogystal, byddwch yn darparu cymorth busnes hanfodol i'n tîm a'n Pwyllgor Gweithredol sy'n tyfu, ac yn sicrhau y gallwn weithredu'n effeithiol a ffynnu fel sefydliad.

English:

We Are Hiring: Operations Officer - The Learned Society of Wales

This is an exciting opportunity to play a key role in taking the Learned Society of Wales forward: ensuring we are operating at our very best - as an effective, well-governed and professional organisation - so that we can deliver our ambitious new five year strategy to benefit Wales. Our Operations Officer plays an integral role in ensuring the smooth running of our organisation. This post would suit a proactive and organised person who would enjoy a varied role supporting, and being part of, a dynamic team.

LSW supports active Welsh learners at all levels. Fluency in Welsh is not a requirement of this post, but the ability to communicate in Welsh is desirable and a willingness to learn is essential.

About the role

As the Operations Officer, you will play an integral role in ensuring the smooth running of our organisation. Your main responsibility will be to deliver the development, implementation, and documentation of effective business processes, primarily through supporting our Council and the various Committees described above. As an agile and organised collaborator, you will effectively communicate with our entire team while maintaining excellent attention to detail. Your proactive approach will drive efficiency and continuous improvement within our operations.

You will manage the implementation of our governance processes and policies under the guidance of the Clerk. Additionally, you will provide crucial business support to our growing team and Executive, ensuring that we can operate effectively and thrive as an organisation.