Jobs

Café and Visitor Centre Assistant

Do you have a flair for hospitality and excellent people skills?

Join an award-winning visitor centre that tells the story of a young Welsh girl changed the lives of millions!

Set on the edge of Llyn Tegid, the centre tells Mary Jones’s story through multimedia and interactive displays in a Grade 2-listed building. Complete with a picnic area, café and children’s playground, Mary Jones Pilgrim Centre offers a great time out for children and adults alike.

Position: Café and Visitor Centre Assistant

Location: Bala, North Wales

Hours: Full-time role 9 am – 5 pm Wednesday to Sundays plus Bank Holidays Part-time or job share arrangements will be considered

Salary: £25,100 per annum

Contract: Permanent

Closing Date: 30th June 2025. We are actively recruiting for this role and will be reviewing applications as they are received. Early applications are encouraged, as the position may be filled before the advert closes. If you're interested, please apply as soon as possible. 

The Role

We’re looking for people with a flair for hospitality and excellent interpersonal skills. Working as part of a team, you’ll assist in the day-to-day running of Mary Jones Pilgrim Centre. From preparing and serving fresh food in the café, to inspiring visitors with the story of Mary Jones in the visitor centre, you’ll provide guests with a first-class visitor experience.

If you want a really interesting role, set in a beautiful location… then apply today!

About You

You will have:

• Experience of dealing with members of the public, perhaps in the retail or hospitality sector
• Experience of handling money, giving customers change and cashing up the till at the end of the day

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Café, Restaurant, Visitor Centre, Café Assistant, Visitor Assistant, Retail Assistant, Shop Assistant, Hospitality Assistant, Waiter, Waitress, Front of House, Kitchen Assistant.

Cynorthwyydd Caffi a Chanolfan Ymwelwyr

Oes gen ti ddawn am letygarwch, ynghyd â sgiliau da gyda phobl?

Ymunwch â chanolfan sydd wedi ennill gwobrau am ddweud stori merch ifanc Gymreig a newidiodd fywydau miliynau!

Wedi ei leoli wrth ymyl Llyn Tegid, mae'r ganolfan yn adrodd stori Mary Jones trwy gyflwyniadau aml-gyfrwng a rhyngweithiol mewn adeilad cofrestredig Gradd 2. Gyda safle picnic, caffi a pharc chwarae i blant, mae Canolfan Pererin Mary Jones yn cynnig amser gwych i blant ac oedolion.

Rôl: Cynorthwyydd Caffi a Chanolfan Ymwelwyr

Lleoliad: Bala, gogledd Cymru

Oriau: Llawn-amser o 9yb-5yp Dydd Mercher I Ddydd Sul, gan gynnwys dyddiau G yl y Banc. Wnawn ystyried rhan-amser neu rannu swydd.

Cyflog: £25,100 y flwyddyn

Contract: Parhaol

Dyddiad Cau: Mehefin 30, 2025. Rydym yn recriwtio’n weithredol ar gyfer y rôl hon ac fe fyddwn ni’n adolygu ceisiadau pan gânt eu derbyn. Anogir ceisiadau cynnar, gan y gall y swydd gael ei llenwi cyn i’r hysbyseb ddod i ben. Os oes gennych ddiddordeb, plîs gwnewch gais cyn gynted â phosibl.

Y Rôl:

Rydym yn chwilio am bobl sydd â dawn am letygarwch. a sgiliau rhyngbersonol rhagorol. Gan weithio fel rhan o dîm, byddwch yn helpi i redeg y Ganolfan o ddydd i ddydd. O baratoi a gweini bwyd ffres yn y caffi, hyd at ysbrydoli ymwelwyr gyda stori Mary Jones yn y ganolfan ymwelwyr, byddwch yn darparu profiad a chroeso o'r radd flaenaf i'r ymwelwyr.

Os ydych am rôl wirioneddol ddiddorol, wedi'i lleoli mewn lle hardd... yna gwna gais heddiw!

Amdanat ti

Bydd gennych:

• Profiad o ddelio â’r cyhoedd, efallai yn y sector manwerthu a lletygarwch
• Profiad o ddelio â phres, rhoi newid i gwsmeriaid a chyllido'r til ar ddiwedd y dydd.

Dylech ddarparu eich CV a datganiad o 250 gair sy'n amlinellu eich diddordeb a'ch addasrwydd ar gyfer y swydd hon.

Mae'r elusen yn falch o fod yn Gyflogwr Cyfartal sy’n gwerthfawrogi amrywiaeth ac yn dymuno adlewyrchu hyn yn ei gweithleoedd. Croesawir ceisiadau gan bobl sy'n cynrychioli pob rhan o'r gymuned.

Efallai hefyd y bydd gennych brofiad mewn meysydd fel Café, Bwyty, Canolfan Ymwelwyr, Cynorthwyydd Café, Cynorthwyydd Canolfan Ymwelwyr, Cynorthwyydd Manwerthu, Cynorthwyydd Siop, Cynorthwyydd Gwesty, Gweinydd, Gweinyddes, Cynorthwyydd Cegin.

This is an exciting opportunity for a compassionate and skilled Complementary Therapist who is looking to make a real difference in the lives of bereaved families. Edward’s Trust is seeking a dedicated Complementary Therapist to provide vital support to adults who have experienced the loss of a child, as well as parents and carers of bereaved children and young people. In this role you will offer tailored wellbeing interventions, including individual and group support, while helping shape and develop our service to reach those who need it most. 

As part of our multi-disciplinary team, you will play a key role in delivering high-quality wellbeing support, working collaboratively to ensure we offer the highest-quality, holistic care. If you are passionate about holistic bereavement care and want to contribute to a supportive and dynamic charity, we would love to hear from you.

Package Description:

Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

We have a rewarding opportunity to for four Positive Behaviour Support Workers (PBS) to join our new and expanding service supporting children, young people with autism and learning disabilities. This role would be supporting families across Manchester. 

Working therapeutically within a person-centred PBS model the role will focus on enabling young people to access education, community activities and enabling families to have a better quality of life.  

The service is based in Wythenshawe, Manchester however you will work across Manchester supporting several families. 

Starting salary is £24,700 per annum (£12.67ph) based on working 37.5 hours per week.

Weekend shifts paid at 25% extra per hour

 As a specialist service there is a comprehensive package of training and support either internally within the Trust’s Learning & Development Team or externally with our professional partners (which include social services and CAHMS).

The role includes:

• Travelling throughout the Manchester local authority area, you will visit a variety of settings that meets the young person’s needs.  
• Provide a caring, safe, secure and accepting environment that meets the physical, health, social needs and rights of the young people.  
• Assist with the assessments of need and formulation of plans which includes working in partnership with other agencies.
• Maximise educational opportunities and achievements for the young people looked after within the unit by assisting in identifying, establishing, and supporting educational provision and contributing to educational reviews.
• Undertake individual work that is designed to meet the young person’s needs as identified within the care plan, enabling them to reach full their potential.  
• Under close supervision take responsibility for key working a case load of families.

What can you bring to the service 

We are looking for Positive Behaviour Support workers with strong values and an enthusiastic approach, to support young people and their families.

Do you have the skill set to support young people with a diagnosis of autism, supporting them within the community and achieving positive outcomes. Do you have the skills to support families with Positive Behaviour Support strategies within their family environment.

Are you able to work independently or as part of a team, maintaining and encouraging open and honest lines of communication?  Can you undertake the full range of tasks, in a well-planned way that respects and values children and their families? 

Benefits include:

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online.
• Access to our Employee Assistance Programme for you and adults at your home.

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now. If you have any questions relating to the role, please get in touch. We would love to hear from you!

This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.

We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.

We are a Real Living Wage employer.

Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

"

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them, and we work together for change. 

Whether that’s helping people to live independently, or creating spaces to learn, work and play, you’ll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities. 

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support. 

We are seeking 6 Community Support Workers to join our growing Newbridge day service in Stockport, which supports adults with Learning Disabilities, Autism and Complex Needs. The Senior Community Support Worker will also work flexibly across two other services based at Newbridge – an evening Youth Club and a Saturday Club for children with complex health needs.

The purpose of the role is to provide high-quality, person-centred support that meets the individuals’ needs with physical, health, emotional and social needs.  You will assist in the development and maintenance of their support plans as required, along with developing positive and engaging interactions.

Safeguarding vulnerable adults is a priority for all employees within the Trust.

We are recruiting for six positions as the Newbridge Day Service is going through a period of expansion.

32.5 hours per week  worked flexibly over five days. Weekend working will be required.

Starting Salary £21,406.67 per year (£12.67ph) with biennial increments. 

Weekends paid at 25% premium on the hourly rate (£15.83ph)

Location – Newbridge Centre, Cromer Street, off Newbridge Lane, Stockport SK1.

What can you bring to the service...?

• Can you undertake the range of tasks required, in a well-planned way that respects and values service users as individuals?
• We are seeking someone with experience of working with individuals with disabilities/Autism Spectrum Conditions and an awareness of their rights and needs.
• Do you have experience of working in community-based projects/activities for individuals?
• Can you show experience of working with families?
• Can you manage difficult and challenging situations whilst maintaining high standards of care and support?
• Can you make a direct positive impact on the lives of the adults, children, and their families we support?

Help us make a change to the people we support.

Benefits

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years (in this case the holiday allowance will be pro-rated to 32.5 hours)
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

To discover the full details of this rewarding role within the Together Trust look at our Job Description.

Visit our website -

If this sounds like the place for you and you think you have the relevant skills and experience, we are looking for, apply now.  If you have any questions relating to this role, please get in touch at [email protected].  

We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged. 

We’re looking for a Customer Service Specialist to join our busy Membership Team. You will develop relationships and engage with our key demographic – parents, guardians, schools and children – to provide outstanding customer service and increase membership sales, as well as supporting our charitable initiatives, processing bookings, dealing with payments, following up on concerns and ensuring we deliver on all our customer expectations.

Key Responsibilities

1. Prepare

a. Understand all aspects of Kings Active Foundation’s mission, our values and strategy

b. Understand our processes and policies to represent the organisation and deliver exceptional customer service

c. Become fully orientated in Kings Camps booking and Membership services

d. Understand and deliver departmental sales and service targets

e. Monitor performance of current initiatives and support the development of new initiatives to improve the customer experience and membership sales.

2. Sell

a. Provide excellent customer service to both new enquiries and existing members

b. Maximise bookings from potential and existing members

c. Proactive outbound communication to members to encourage bookings and gather feedback

d. Represent the Kings Camps brand and values consistently in all interactions

3. Service

a. Provide timely and appropriate response to enquiries, questions and complaints

b. Provide requested information to members via phone, email, socials, post or other means

c. Seek and support the delivery of our charitable initiatives, group and business bookings in line with pre-agreed targets

d. Ensure all child details are accurate, updated and provided to relevant staff

e. Respond to online and external feedback through multiple platforms

f. Provide other support for Membership or other departments as requested 

Benefits

Based at Sheffield Head Office

• Salary £24,000+ per annum dependant on experience

• 37.5 hours per week (Mon-Fri) within 8am-6pm but flexible to optimise maximum engagement (Our work involves extended hours and weekend work at peak times of the year)

• Hybrid working model between our Sheffield Head Office and home-working

• 20+ days annual holiday (increasing up to 25 days during length of service) plus statutory and additional discretionary holidays

• Auto-enrolment company pension with employer contributions

• Subsidised school holiday childcare provision (for 5-15 years)

• Secure, free onsite parking at Sheffield Office

• Report directly to Membership Manager with monthly 1:1 meetings

• Annual performance review 

Ideal Personal Specification

• 1-2 years’ experience in a customer service role

• Highly personable and a proactive team player

• Experience of working cross-departmentally and/or with external organisations

• High level of verbal and written communication with attention to detail

• Experience of compiling reports and data analysis

• Excellent digital and computing skills

• Motivated by; and supportive of; the mission and values of Kings Active Foundation

About Us

Established in 1991, Kings Active Foundation is a UK registered charity with a vision of a world where children love being active, and a mission to get children active, having fun and learning together. We are experts in using active games, sport and fun to connect with children via our activity programmes and we equip, enable, and inspire others to deliver activity programmes. We are a small team doing big things. We have a passion for our work and a desire to get more children active and improving their physical and mental wellbeing.

Our Safeguarding Promise

We are committed to safeguarding and promoting the welfare of children and young people. Safer recruitment is central to the way we work, and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.