Data delivery manager jobs
We are looking for an enthusiastic and dynamic marketing specialist to join our ambitious team of experienced fundraisers as World Horse Welfare approaches its centenary anniversary. You will be part of the Individual Giving team who is responsible for driving sustainable growth through donor engagement, stewardship and acquisition.
The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK, so the ability to travel occasionally is necessary.
Key responsibilities:
- Assist the Head of Individual Giving with the delivery of the annual fundraising and marketing strategy, focusing on regular giving products and the online shop.
- Plan and implement fundraising campaigns, ensuring alignment with KPIs and budgets.
- Create compelling marketing content and manage approvals across teams.
- Monitor donor recruitment and retention, producing reports for leadership and Trustees.
- Optimise the online shop and collaborate with corporate partners on new product lines.
- Work with Supporter Services and Finance to manage stock and analyse donor journeys.
- Coordinate fundraising activities at events and gather digital content for storytelling.
- Work collaboratively across teams to promote fundraising initiatives and drive income growth.
About you:
You’ll bring experience in marketing, ideally within charity fundraising, with a proven ability to grow income and deliver successful campaigns across multiple channels. You are skilled at crafting persuasive copy, using data to drive decisions and confident in managing projects, analysing trends, and leveraging social media for fundraising. Highly organised and solutions-focused, you thrive in a busy environment, collaborate effectively, and communicate clearly. Creativity, attention to detail, and proficiency with Microsoft Office and donor databases are essential in this role. A passion for our mission is key and knowledge of equines would be desirable.
What we offer:
- Generous pension scheme and cash health plan.
- Paid employee sickness absence scheme and compassionate leave.
- Death in service benefit of 4x annual salary.
- Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown)
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
About the role:
This is a hands-on role for someone who loves opening doors, building momentum and turning interest into long-term support. As Corporate Partnerships Officer, you’ll be right at the heart of our growing Fundraising team, actively identifying new corporate partners, starting meaningful conversations and shaping partnerships that genuinely add value. From first approach to signed agreement, you’ll play a key role in bringing businesses on board and inspiring them to stand alongside our work.
You’ll split your time between winning new partnerships and deepening existing ones. That means researching and targeting the right organisations, crafting and delivering engaging pitches, and managing a live pipeline of opportunities. Alongside this, you’ll steward a portfolio of corporate partners, building strong relationships with key contacts, coordinating activity, spotting opportunities to grow support and ensuring partnerships deliver real impact for both the business and Single Homeless Project.
You’ll quickly build a strong understanding of our services, values and priorities, using this insight to develop creative ways for businesses to get involved, from fundraising and campaigns to volunteering and events. You’ll track activity and performance through our CRM, using data and insight to strengthen relationships and retention. While your focus is corporate partnerships, you’ll work closely with colleagues across the organisation to support a joined-up, ambitious approach to income generation. If you’re proactive, curious and ready to make your mark, this role offers the chance to grow fast and make a visible difference at Single Homeless Project (SHP).
About you:
- You’re genuinely interested in why businesses choose to support charities and enjoy turning that curiosity into strong, meaningful partnerships.
- You’re confident building relationships, opening conversations and keeping partners engaged, whether you’re developing something new or growing what’s already there.
- You’re comfortable working towards targets and enjoy the sense of progress that comes from moving ideas into action.
- You can bring a story to life, creating and delivering pitches or presentations that connect with people and inspire them to get involved.
- You’re organised and proactive, happy using (or quickly learning) a CRM to keep things running smoothly and spot opportunities to do even better.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 25th January at midnight
Interview date: Tuesday 3rd February Online via Microsoft Teams
Shortlisted candidates will be asked to prepare a presentation (instructions will be given) for interview.
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We’re excited to be launching a brand-new partnership between Age UK Leicester Shire & Rutland, Age UK Coventry & Warwickshire and Age UK Northamptonshire, working together to take our legacy programme to the next level.
We are growing our legacy income to secure the future of our vital services, ensuring more older people can benefit from the support they need and deserve.
All partners stand alongside older people in their communities, ensuring they have the support, respect, and opportunities to live fulfilling lives. Each year, thousands turn to us for practical help, guidance, companionship, and care.
Across our three partner organisations, we are passionate about ensuring no one feels alone as they age. From advice and day centres to community support and charity shops, our services are made possible by the dedication of our staff, volunteers, and supporters.
That’s where you come in.
About the role
We’re looking for a passionate and motivated Legacy Partnership Manager to lead the development and delivery of our legacy marketing and engagement programme.
You’ll work closely with colleagues across the three partner charities to grow awareness and understanding of legacy giving, build meaningful relationships with supporters, and help ensure a sustainable future for our services.
This is a fantastic opportunity to shape a new, collaborative legacy initiative that can make a real and lasting difference in the lives of older people across the region.
About you
You’ll be an excellent communicator and relationship builder, confident in engaging with a wide range of people, from long-term supporters and volunteers to legal professionals and community partners.
You’ll bring a proactive, strategic approach to your work, with the ability to manage multiple priorities and see projects through from concept to completion.
We’re looking for someone who can combine empathy and sensitivity with creativity and ambition.
Qualifications & Knowledge
· Understanding of legacy fundraising and individual giving principles
Knowledge of fundraising regulations and GDPR compliance in relation to donor communications
· Understanding of marketing, fundraising, or a related field
· Knowledge of the charity and voluntary sector
Experience
· Proven track record of delivering successful projects or campaigns
· Experience in donor stewardship and supporter engagement
· Experience developing and delivering multi-channel campaigns. You will need to be confident and highly experienced using social media and digital platforms to connect with audiences, tell powerful stories, and grow awareness of legacy giving in creative and authentic ways.
· Experience working with external partners, agencies, or suppliers
· Experience within a charity environment is preferred but not essential
· Experience in developing annual plans or strategies to grow income
· Experience within a legal setting is desired but not essential
Skills & Abilities
· Excellent written and verbal communication skills with the ability to convey messages with sensitivity and clarity
· Strong project management and organisational skills, with the ability to manage multiple priorities
· Analytical mindset with the ability to evaluate campaign performance and adapt tactics
· Confident using CRM systems, marketing platforms, and Microsoft Office
· Ability to work both independently and collaboratively as part of a team
· Strong interpersonal skills to build positive relationships with supporters, colleagues, and external partners
· Sound copywriting and proofreading skills
Other
· Travel to all three areas/locations, having your own vehicle with a full clean driving licence, along with the ability to gain business insurance, is essential
· Flexible approach to meet the needs of the project
· You will report on an operational day-to-day basis to the Corporate Partnership Manager
· You will also maintain a reporting line to the Chief Operating Officers, within Age UK Leicester Shire & Rutland, Age UK Coventry & Warwickshire & Age UK Northamptonshire.
Why join us?
- Be part of a trusted, local charity network making a real difference every day
- Play a key role in shaping the future of legacy fundraising across three Age UK partners
- 25 days of annual leave plus bank holidays
- Competitive salary
- Cash health care plan
- Company pension scheme
- Charity discounts
- Free onsite parking
- Employee assistance program
How to apply
Please send your CV and a cover letter outlining your experience and why you would be a great fit for this role.
Hours : 37 hours Monday – Friday 8.30am – 4.30pm with a 30 minute unpaid break
Salary : £33,000 per annum
Contract: Fixed term for 24 months
Closing Date: 30 January 2026
Interview Date: TBC
Location: You will be required to cover Leicester & Leicestershire, Coventry & Warwickshire & Northamptonshire. Being a resident within these regions is highly preferred to enable easy travel, build strong local relationships, and fully engage with the communities we support.
All three partner organisations, Age UK Leicestershire & Rutland, Age UK Coventry & Warwickshire, and Age UK Northamptonshire, are equal opportunity employers. We celebrate diversity and are dedicated to fostering an inclusive and welcoming environment for everyone.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is responsible for managing and developing the Charity’s portfolio of corporate partnerships. This includes researching potential new corporate supporters, prospecting, engaging and stewarding to secure significant gifts, and growing the long-term potential of this portfolio. The successful candidate will be expected to work closely with the Head of Philanthropy and RDA Senior Leadership team, to build and develop compelling cases for support to help fund our much-needed work.
The successful candidate will utilise their relationship building expertise to identify, engage and maintain sustainable corporate relationships. Building relationships with a wide range of audiences is key, as is inspiring them to support core activities and projects across the RDA UK network.
We are looking for a dynamic, and ambitious fundraiser for this role, who is able to demonstrate enthusiasm for the projects and services we are seeking funds to support.
Key Responsibilities
- Meet or exceed the corporate income/expenditure budgets in line with agreed KPI’s
- Manage existing corporate relationships with a view to deepen engagement and develop levels of support.
- Develop and implement an effective process and programme to identify and secure the support of new businesses donors.
- To lead on high level stewardship and engagement with committed partnerships
- Work collaboratively to ensure relationships are maximised, using innovative tactics to keep partner employees of all levels engaged.
- To foster loyalty and continued commitment to RDA, which will be measured by KPI’s focussed on longevity and depth of partnership.
- To work collaboratively with the RDA Senior Leadership team to identify new business opportunities to pitch, present and acquire new partnerships.
- Proactive management of partnerships, including regular touch points to ensure fundraising targets are met or exceeded and active plans are in place.
- Create cultivation and engagement plans for the corporate partners senior leadership
- Working with the Head of Philanthropy, utilise existing mechanisms and develop new products to create a best practice supporter experience e.g. Ambassador programs, networking events, bespoke events (treks, quizzes, adrenaline events)
- Develop and grow strategies and programmes for relationship building and stewardship of existing corporate supporters.
- Create and deliver compelling proposals and pitches to prospective new corporate supporters.
RDA is committed to creating a workplace where everyone belongs. We welcome applications from talented candidates of all backgrounds, abilities, and experiences, and celebrate the diversity that makes our team stronger.
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.
Details:
Salary: £50,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, our expectation is that you will come to London 1 day each week for team, project or stakeholder meetings. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below.
Closing date for applications: Midnight on Sunday 11 January 2026.
Interview dates: We expect to hold interviews over Teams on Monday 19 to Wednesday 21 January 2026.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
At Hospice UK, we believe data can help ensure that hospice care is available to all, for now and forever. This is an exciting time to join us. In this role, you’ll be able to shape how we collect, connect and use insight across our charity and the wider hospice community, so decisions are smarter, services are fairer, and our impact is clear.
You’ll be our leading technical voice for data, shaping and delivering our Data Strategy, guiding colleagues, and ensuring modern, effective ways of working with data. You’ll work with internal systems and sector datasets (plus third‑party sources like population data) to build the reporting that helps hospices compare services, reach underserved communities, and make better decisions.
We’ve recently invested in modern Microsoft data tools and updated our key systems to provide the foundations for the future. This is a chance to define how we use data for the long term, from engineering robust pipelines to creating the dashboards leaders rely on every day.
In the short term, your focus will be:
- Overseeing the introduction of a new member data collection portal being developed by a third-party organisation.
- Developing, deploying and improving our internal performance reporting and hospice sector reporting using Power BI and related Microsoft tools.
You’ll be passionate about data and using it to improve decision making and operational processes. You’ll be able to engage with colleagues at all levels to understand their needs, champion good data management and reporting practices, and provide technical advice and guidance.
You’ll join a high performing ICT and Data team of 8 colleagues.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).
How to apply:
To apply for this role, please send us the following documents by midnight on Sunday 11 January 2026:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by midnight on Sunday 11 January 2026.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
We represent and champion the community of 200+ hospices across the UK.



What is a Fixing Factory?
Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others.
The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 and we currently have three operational sites across London in Camden, Haringey and Hackney.
Each new Fixing Factory site grows and nurtures a community of repairers, is strongly linked with local residents and stakeholders, and is driven by engaged teams of volunteers. There is a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory on every high street’.
About the role
Passionate about repair? Love working in the community to help people embrace low-waste lifestyles? Ready to manage a team of volunteers to get our latest Fixing Factory locations up and running? We want to hear from you!
As one of our Fixing Factory workshop managers, you’ll be responsible for the day-to-day operations of our two newest Fixing Factory sites, helping members of the public to fix their broken items, and managing a successful team of volunteers and freelancers to support along the way.
You’ll deliver a programme of activities to teach people the basics of repair and change their mindset around electronic waste. The two new sites will be trialling a scaled-back Fixing Factory model compared to our other three sites, so you’ll be a key part of developing and iterating a new way of delivering a Fixing Factory.
The two new sites will be in shared spaces with other community organisations. A key part of this role will be to build and maintain positive relationships with others managing and using the spaces.
You will split your time between the two new Fixing Factory locations, working remotely with a passionate Fixing Factory team, including workshop managers for other sites, and a central development and project management team. You’ll also work closely with Possible, our partner on the Fixing Factories project.
If you’re a fixer with the skills and enthusiasm to manage a welcoming, safe, and impactful repair hub, this is the role for you!
Key responsibilities
Activity and delivery
- Take responsibility for overseeing on-site repairs at the two Fixing Factory locations, ensuring they are completed safely, effectively, and to a consistent standard.
- Deliver a regular programme of activities at the two sites, including community drop-in repair sessions, workshops for the general public, and sessions for volunteers to repair damaged electronic goods.
- Work with the Fixing Factory Lead to make changes in response to feedback and project needs.
- Participate in the necessary training needed for the role.
- Take responsibility for ensuring health and safety, safeguarding, and first aid protocols are implemented and adhered to at the two sites at all times.
- Ensure activities provide an inclusive and pleasant environment for staff, volunteers, and members of the public.
- Implement processes to manage the inventory of equipment, consumables, spares, and repaired items at the Fixing Factory.
- Ensure workshop, tools, and equipment are maintained and well organised.
Volunteer management
- Help build a volunteer community at both sites that feels empowered to take the lead on the delivery of some of the core Fixing Factory activities.
- Supervise Fixing Factory volunteers and freelancers, including leading volunteer inductions, regular work and wellbeing check-ins, volunteer team meetings, and celebrations with support from the Fixing Factory Lead.
- Create an open, welcoming, inclusive environment for volunteers, whilst encouraging collaboration and skill sharing.
- Ensure there is a sufficient and growing pipeline of volunteers and freelancers, including leading recruitment for specific roles to run core Fixing Factory activities.
Relationship management
- Build and maintain positive relationships with local stakeholders, including the managers and users of both shared sites, members of the public, local repair businesses, local authorities, volunteers, and community fixing initiatives, with support from the Fixing Factory Lead.
- Maintain an open and honest line of communication with the Fixing Factory Lead, other workshop managers, operational group, and Possible colleagues.
Monitoring and evaluation
- Collect and train volunteers to collect monitoring and evaluation data related to the Fixing Factories with support from the Fixing Factory Lead.
Income generation
- Work with the Fixing Factory Lead to track and grow onsite income-generating activities to ensure that the shop meets its objectives for financial sustainability. This includes overseeing:
- Paid workshops and training sessions, including generating bookings from the public
- Potential for small-scale sales of refurbished items
- Encouraging donations during the delivery of core activities
Finance management
- Follow agreed Fixing Factory finance processes, including correct and timely categorisation of regular project income and expenditure (training will be provided) with support from Fixing Factory Lead.
- Manage your Fixing Factory locations' day-to-day site finances: petty cash, buying materials, workshop consumables, and reimbursing volunteers' expenses.
Communications
- Respond to enquiries about your Fixing Factory sites via email with support from the Fixing Factory Lead.
- Update the Fixing Factory website, Eventbrite, and Ticket Tailor booking systems for events with support from the Fixing Factory Lead and Possible comms team (training will be provided if needed).
- Publicise workshop activities and off-site events locally with support from the Fixing Factory Lead.
- Respond to press and comms requests when needed (for example, providing quotes or facilitating visits from journalists). This does not necessitate acting as a ‘live’ press spokesperson unless you are comfortable with this.
- Where requested, facilitate comms team interactions with your Fixing Factory volunteers, including requests for interviews and comms training requirements, with support from the Fixing Factory Lead when needed.
Organisational and partner involvement
- Attend monthly workshop manager meetings, weekly team meetings, monthly 1:1s, local partners group meetings, and any other meetings requested that contribute to the effective running of Fixing Factories.
- Represent Restart at public events and meetings where appropriate.
- Participate in organisational strategy development and reviews.
- Be a team player: skill sharing, chipping in on communal tasks, and helping each other out.
Person Specification
Essential Criteria
- You are able to repair electrical items independently, confidently, safely, and quickly, or you demonstrate an understanding of electrical knowledge with the ability to learn how to repair electrical items quickly - this will include changing plugs and repairing items such as toasters, kettles, and power leads
- You have a strong commitment to safety and wellbeing - we have some golden rules to keep everyone healthy and safe - especially around electricity - you will be the guardian of these and be able to recognise and call out when you spot unsafe working practices
- Passion for teaching others how to repair - you have experience teaching others to repair, or you are keen to learn
- Proven excellent time and task management - you’re highly organised, enjoy implementing processes and systems to maximise efficiency, and are target-driven
- Proven to be focused and meticulous when recording information - you’re a stickler for detail and understand the importance of keeping accurate records up to date on a timely basis for successful project delivery
- Experience working in and with the community, including outside of normal working hours - you find this more rewarding than challenging, making time for whoever walks through the door, as well as being able to work regular weekend and evening hours
- Demonstrable excellent in-person communication skills - and the ability to interact with and manage members of the public, volunteers, and other stakeholders in a variety of practical scenarios
- Experience and ability to work well as a team member and respond well to feedback - both in person, onsite, and through contributions to the wider Fixing Factories partnership development. This project is going to be heavily influenced by the needs of the local community, so you need to be open to receiving regular feedback
- Demonstrated ability to work independently and use own initiative - as well as being part of a team and working to a project plan, you have the ability to put your own mark on the new Fixing Factories
- Commitment to The Restart Project’s mission and an interest in sustainability or technology
Great-to-haves
- Experience overseeing a site-based project - this could be anything from a community garden to managing elements of a charity shop
- Experience facilitating successful volunteer-based projects - and an understanding of how to retain and strengthen volunteer engagement in community initiatives
- Experience leading a group to deliver an activity
- Excellent written communication skills - you will have some experience of responding to email enquiries and be able to provide short quotes and copy for promoting Fixing Factory activities locally
What We Offer
- Employer pension contributions of 8%
- 28 days paid holiday (pro-rata) plus bank holidays, and additional days between Christmas and the New Year when the office is closed
- A shorter working week, in which employees work 90% of their paid hours, once probation is passed. This is reviewed on an annual basis.
- Scope to take real ownership and drive the project forward
- A commitment to professional development with training opportunities
- We provide the chance to make a difference in a fun, eclectic, and creative atmosphere, where work can move quickly and not be hampered by bureaucracy.
Role funded by The National Lottery Community Fund
The client requests no contact from agencies or media sales.
The Head of Delivery leads Home-Start Camden & Islington’s family support services, delivering high-quality, responsive support that puts children and families at the heart of everything we do.
The role brings together strategic leadership, operational management and frontline oversight, ensuring services are safe, effective and responsive to the diverse needs of local families. The Head of Delivery will lead and support a team of staff and volunteers, foster a culture of learning and reflective practice, and build strong partnerships with local organisations, health professionals and statutory agencies to improve outcomes for families.
With extensive experience of working in and leading services for children and families, the postholder will ensure robust safeguarding, quality assurance and impact monitoring across services, using evidence and feedback to drive continuous improvement. They will play a key role in shaping the future of Home-Start’s services in Camden & Islington, championing the organisation’s values and its commitment to equality, diversity and inclusion in everything we do.
Key Responsibilities
Leadership and Management
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Lead, motivate, and support a diverse team of staff and volunteers, fostering a culture of learning, reflective practice, and high-quality service delivery.
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Line manage Family Liaison Managers and the Community Project Manager, providing supervision, performance management, professional development, and wellbeing support.
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Oversee volunteer recruitment and management processes, ensuring they are effective and aligned with organisational standards.
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Act as deputy to the CEO, providing leadership and oversight in their absence and supporting strategic decision-making.
Service Delivery Oversight
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Ensure the delivery of family support services meets organisational standards, safeguarding requirements, and the needs of local families.
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Monitor operational processes, including referrals, caseload management, and community project delivery, ensuring staff and systems operate effectively and efficiently.
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Oversee projects and community events, ensuring they are delivered successfully and aligned with organisational priorities.
Safeguarding, Quality, and Impact
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Maintain robust safeguarding policies and procedures across all services, ensuring staff are trained and supported in safeguarding responsibilities.
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Implement and oversee quality assurance and impact monitoring systems, using data, feedback, and evaluation to inform decision making and continuous improvement.
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Ensure compliance with statutory and organisational standards, including legislation relating to children, families, and volunteer management.
Partnerships and Stakeholder Engagement
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Develop and maintain collaborative relationships with local services, health professionals, statutory agencies, and voluntary sector organisations to strengthen outcomes for families.
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Represent Home-Start Camden & Islington externally at meetings, networks, and partnership forums.
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Advocate for the needs of families in Camden & Islington and contribute to service development informed by local community needs.
Strategic Contribution
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Contribute to organisational strategy, planning, and policy development, ensuring operational delivery aligns with Home-Start Camden & Islington’s goals.
The client requests no contact from agencies or media sales.
Role outline and purpose
The Senior Individual Giving Manager is responsible for driving forward our Individual Giving Programme, engaging and recruiting supporters across cash, regular giving, and legacy to Trussell through compelling direct marketing activity and stewardship communications across a range of online and offline channels. Responsible for leading on our major appeals, this role sits within a team of fundraising experts and works collaboratively with colleagues across the Together with Trussell programme to create integrated and powerful fundraising campaigns, working to retain and uplift supporters over time to enhance their lifetime value.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.
Role responsibilities
· Working with the Head of Individual Giving and key stakeholders from across the Together with Trussell programme team, to proactively plan a programme of integrated activities to engage and attract new supporters to Trussel, growing our supporter base and our long-term organisational income.
· To implement that plan across a range of integrated offline and online direct marketing channels.
· Own acquisition KPIs around new cash and RG donors, including mid value recruitment; and legacy lead generation.
· Ensuring that all activity is based within and optimised through high quality marketing and audience insight along with performance data and tracking. To ensure all new supporters are effectively welcomed to the organisation through strong on-boarding journeys and then subsequently and seamlessly stewarded.
· To provide expertise on direct marketing and supporter engagement to the wider programme team and organisation, and to maintain a contemporary and deep knowledge of this field.
· Line management and budget responsibility, ensuring the associated new supporter recruitment budget is effectively spent and controlled.
Person Specification
Technical skills and minimum knowledge:
· Proven and broad experience of direct marketing; online, offline and DRTV
· A strong understanding of GDPR, data protection and fundraising regulation and compliance
· Demonstrates outstanding written and verbal communication skills and ability to analyse complex data and budgets
· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives
· Ability to work through challenges in positive and effective ways
· Exceptional relationships management skills, working with senior leadership and collaboratively across multiple stakeholders and teams
· Strong excel skills and experience of working with CRM, ideally Salesforce, website and analytics, payment gateway and email marketing systems. Experienced in landing page CRO, dashboards and experimentation frameworks
· Leadership experience and line management, including experience of dealing with performance issues
Behaviours and competencies:
· Works collaboratively to maximise integration and effectiveness of activities
· Takes a holistic view of supporter engagement and thinks beyond solely financial supporters and initial supporter recruitment
· Is tenacious, proactive and seeks continuous improvement though test and learn approach
· Demonstrates a commitment to the values of Trussell
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid/London (Camberwell) with occasional travel
Ref: TCG-261
We are looking for a skilled and values-driven Contracts & Compliance Manager to join our Corporate Resources team. This is a key role providing oversight of contracts, compliance, and procurement across St Giles.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Role
You will ensure the organisation maintains robust management of all funding and supplier contracts, meets its contractual and reporting obligations, and operates strong, compliant procurement processes. Acting as a vital link between fundraising, service delivery, and finance, you will support colleagues across the organisation to manage risk, ensure compliance, and achieve best value.
This role is part-time, with flexibility to work 3 or 4 days per week, and will be mostly hybrid, with Camberwell as the base location.
Key Responsibilities
- Review all new funding contracts prior to signing, identifying key terms, risks, and obligations
- Support Fundraising and Services teams to assess bid conditions and identify contractual or compliance risks
- Manage the contract approval and signing process, including trustee approvals where required
- Maintain accurate and up-to-date databases of all funding and supplier contracts, including variations and extensions
- Act as a key point of contact for fundraising and services teams on funder reporting requirements and deadlines
- Work with the Fundraising team to maximise the use of CRM systems to support effective contract management
- Review supplier contracts for goods and services prior to signing
- Own and oversee the organisation’s procurement processes
- Support service delivery and finance teams to ensure procurement procedures are followed
- Support tender processes to ensure best practice, value for money, and compliance
- Ensure confidentiality and information security in line with data protection and IT policies
- Promote sustainable working practices and reduce the environmental impact of St Giles’ operations
- Demonstrate commitment to equality, diversity, inclusion, and St Giles’ lived experience approach
About You
You will be an organised, collaborative professional with strong experience in contract management and compliance, ideally within the charity, public, or not-for-profit sector. You will be confident working across teams, managing competing priorities, and improving processes.
You will bring:
- Proven experience drafting, reviewing, and managing funding and supplier contracts
- Significant experience managing statutory funding contracts and funder reporting requirements
- Experience maintaining contract registers or databases with a high level of accuracy
- Strong understanding of contract law, compliance obligations, and risk management
- Experience establishing or improving procurement processes and supporting tender activity
- Ability to work effectively with fundraising, finance, and service delivery teams
- Understanding of governance requirements, including delegated authorities and trustee approvals
- Knowledge of CRM systems and their use in contract or funding management
Our Values
We are looking for someone who reflects and lives our values:
- Empowering and enabling others
- Supportive and persistent
- Creative and flexible
- Empathic and proactive
- Inclusive and collaborative
- Clear and open in communication
Recruitment Timeline
Closing date: 21st January 2026. Interviews will take place on: 28 January 2026
Candidates should ensure availability on this date when applying.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Job Advert
JOB TITLE: Strategic Projects Coordinator
SALARY: £30,900 - £34,352
LOCATION: LSE Students’ Union, Central London Office
WORKING HOURS: Full time, 37 hours per week
CONTRACT TYPE: Fixed term, until 31st December 2026
This brand-new role is all about turning ideas into action. As our Strategic Projects Coordinator, you’ll be the driving force behind the successful delivery of high-impact projects and campaigns led by our elected Sabbatical Officers. You’ll work closely with the Officer team to plan, manage, and evaluate projects that shape the student experience – from defining objectives and establishing clear timelines to coordinating resources and mitigating risks. You can expect to navigate complex and politically sensitive environments, balancing the different priorities of our Officer team.
Your work will include developing clear project roadmaps, implementing effective communication strategies to engage the student community, and supporting our Officers to engage with national campaigns that impact student wellbeing. You’ll also play a key role in advising Officers on policy changes, gathering data and insights to inform evidence-based initiatives, and reporting back on progress to senior leadership and trustees.
Beyond project delivery, you’ll provide training and coaching to help Officers develop strong leadership and project management skills, and you’ll coordinate flagship events such as handovers, inductions, and residentials. This is a fast-paced, varied role where your ability to research, organise and innovate will make a tangible difference to thousands of students.
Who are we?
LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering.
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect.
Who are we looking for?
We’re looking for a confident and adaptable project professional who thrives in a fast-paced environment. You’ll be highly organised, with the ability to juggle multiple priorities while keeping a clear focus on outcomes. Collaboration is key as you’ll need to build strong relationships with students, staff, and external partners in order to deliver projects successfully.
You’ll bring a proven track record in managing projects from start to finish. Your communication skills will set you apart – whether you’re drafting reports, presenting updates, or facilitating training, we are looking for someone who will do so with clarity and impact. You’ll also be comfortable interpreting data and feedback to inform decisions and improve processes.
We’d love to see experience in delivering training or coaching, as you’ll play a vital role in developing the leadership and project management skills of our Sabbatical Officers. Knowledge of the Higher Education sector and issues affecting students is essential, and a recognised project management qualification would be a bonus.
Why apply?
As our Strategic Projects Coordinator, you will have a chance to make a real impact on student life at one of the world’s leading universities. You’ll work in a collaborative, values-driven environment, supporting passionate student leaders and shaping initiatives that matter. We offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership
- Opportunities for professional development and growth.
- Access to TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
How to apply
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Want to apply?
To apply for this role, please complete an online application.
Job Application Timeline
Closing date: Monday 26th January 2026 at 10am
Intended interview dates: 5th / 6th February 2026
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are thrilled to be working in partnership with Spurgeons, who believe in creating brighter futures for children, young people, and families. As one of the UK's leading children's charities, firmly supported by Christian beliefs and values, Spurgeons helps vulnerable children and their families by delivering projects that support them and their communities to find long-lasting solutions to the challenges they face.
We are seeking a Supporter Engagement Manager to play a pivotal role in creating and nurturing meaningful connections that make Spurgeons' frontline services possible. Through building strong relationships with individuals, churches, and community partners, you'll inspire generosity and collaboration that lead to lasting impact.
As a member of the fundraising management team, you'll contribute to shaping and delivering the Fundraising and Engagement strategy while providing leadership and development for the Supporter Engagement Lead. You'll lead the implementation of Individual Giving and Church Engagement strategies to achieve agreed KPIs for income growth and supporter retention, while managing operational delivery of fundraising processes including supporter-centric donation platforms, thanking, banking, and Gift Aid compliance.
Working in collaboration with the wider team and marketing manager, you'll develop and deliver an annual programme of donor acquisition campaigns and donor-led appeals. You'll build and grow the Spurgeons Church Network, oversee the creation of resources and organisation of events to equip churches for prayer, giving, and community engagement, and research church denominations and networks to inform engagement activities. Managing budgets and reporting for individual and church engagement activity, you'll ensure cost-effective delivery and clear ROI.
The successful candidate must be able to demonstrate:
- Track record in fundraising and supporter engagement, delivering measurable income and retention growth
- Experience developing and implementing fundraising strategies, donor journeys and stewardship programmes
- Managing campaigns and appeals from planning to evaluation, using CRM systems to track KPIs and donor trends
- Strong understanding of individual giving, donor acquisition, retention and stewardship.
By month 3, you'll have audited current Individual Giving and Church engagement processes, delivered your first supporter email, and developed a 12-month roadmap for Individual Giving, Church engagement, and events. By month 6, you'll have launched the annual Christmas appeal and one community fundraising initiative, developed the regular giving programme and church engagement resources, and presented a 6-month review with data-driven recommendations. By month 12, you'll have fully embedded Individual Giving and Church engagement strategies, achieved agreed KPIs for income growth, and demonstrated improved donor retention through metrics.
This is an exciting opportunity to join a team that isn't just goal-driven, but fuelled by creativity, passion, and a love for bold ideas to drive positive change! You'll be part of a team that celebrates successes and believes in fostering a positive and supportive environment where everyone feels valued and inspired to do their best work.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Home based
Closing date: Sunday 1st February 2026
Charisma vetting interviews must be completed by Tuesday 3rd February 2026
1st round interviews with Spurgeons: w/c 9th February 2026
Final round interviews with Spurgeons: w/c 16th February 2026
We create family hubs where we’re needed most, so, when a family member needs support, turn to us.



About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
About the role
You will be responsible for offering infant feeding support for parents within Hackney borough community, within Family Hub settings, on the phone as well as in Homerton Hospital.
Some of the key responsibilities of the role include:
- Providing breastfeeding support to families within Family Hubs settings within Hackney, on the phone and on the wards at Homerton hospital.
- Support in delivering inductions for volunteer peer supporters.
- To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.?
- To attend regular supervision/support sessions.
- Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.
- Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
About you
You will:
- You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
- Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders.
- It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.
- The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at family hubs setting across Hackney borough as well as in Homerton Hospital.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suit your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Cycle to work scheme to support sustainable commuting
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
How to apply
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria. Visit our website to apply.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The client requests no contact from agencies or media sales.
Caribbean Programme Manager
Reference: DEC20259290
Location: Flexible in the Caribbean
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Salary: £44,315.00 - £47,312.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Introduction
We are looking for an exceptional fundraising Programme Manager to join and lead our Caribbean UK Overseas Territories (UKOTs) team. Based in the region the Caribbean UKOTs Programme Manager will work closely with regional management teams and our excellent external partners to develop and oversee a pipeline of high impact conservation projects across the Caribbean UKOTs.
What's the role about?
In a time of constrained funding the primary responsibilities for this role include a significant focus on helping to identify and develop fundraising opportunities, supporting our various partners to build their own organisational fundraising capacity, and working to secure financing to deliver against a range of national and regional environmental priorities.
The Programme Manager will in addition lead and oversee several Caribbean-based RSPB project managers to ensure successful delivery of projects within the region and ensure that these contribute to impactful outcomes for species and habitats and delivery of the Strategic Outcomes of both the RSPB and our partners.
Essential skills, knowledge and experience:
- Knowledge of Caribbean conservation issues, species and habitats.
- Innovation and adaptation in fundraising practices and approaches.
- Knowledge of project / programme management principles and their application.
- Programmatic working and project development as a member of multi-disciplinary project teams.
- Demonstrate experience and ability to engage, persuade, influence and work with a wide range of organisations, prospective donors/funders, and stakeholder groups, both internally and externally.
- Proven experience of delivering structured training, mentorship and capacity development within teams and across partner and peer organisations.
- Ability to work collaboratively with external and internal teams to identify and manage the development of donor relationships and funding proposals.
- Excellent written and verbal communication skills, including representation of data and income trends, and ability to present, influence and represent RSPB and partner priorities to a wide variety of audiences.
- Excellent problem-solving skills and an ability to find creative solutions to complex issues.
- An understanding and sensitivity to the diverse cultural perspectives and identities held in the Caribbean.
- Logical, methodical, and analytical approach to working with proven time management and organizational skills and a good eye for detail.
- Proven experience in successful large-scale fundraising from a range of sources (corporate, philanthropic, high-net worth, etc.) within the Caribbean region.
- Experience forming, leading and managing multidisciplinary teams, overseeing workloads, and evaluating programmes/projects.
- Demonstrable experience of developing and working effectively in cross-disciplinary partnerships to achieve shared outcomes.
- Knowledge and experience of working with and advocating to Government and other authorities to deliver change.
- Experience in cost and budget management, with a track record of working with complex financial systems, developing and managing budgets, overseeing financial reporting of partners and direct reporting for diverse funding streams.
Desirable skills, knowledge and experience:
- Knowledge of relevant environmental management activities such as habitat creation and/or restoration, biosecurity and eradication, species recovery.
- A good technical background on island and species conservation.
- Direct experience using MS Project, or similar project management software packages and fundraising databases (e.g. Raisers Edge, Care or Salesforce).
Additional Information:
- This is a Permanent role for 37.5 hours per week.
- The role is Caribbean based and only open to those with existing rights to live and work in the region. The position is home based with frequent travel to support partners across the Caribbean UKOTs.
Closing date: 23:59, Monday, 9th February 2026
We are looking to conduct interviews for this position from 25th February 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community in the North East and North Cumbria.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll mobilise people to become part of a growing community, taking action to improve the lives of everyone affected by Parkinson's. You’ll lead collaboration, joint planning, shared ownership and delivery of area plans to develop a people powered movement, uniting everyone behind a common vision.
You’ll be responsible for driving forward the charity’s strategic plans, working with the vision of the country/community in a designated geographical area. You’ll grow, facilitate and inspire a movement of people that is supported to have a positive impact locally and nationally.
What you’ll do:
-
Facilitate collaboration and communication between staff, volunteers, other strategic partners and people affected by Parkinson’s
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Be accountable for developing, overseeing delivery and evaluation of the country/ local community (development) plan
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Create an inclusive model of feedback and collaboration that increases participation and involvement across diverse communities
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Source and analyse validated data and local intelligence to support the England/ community to make informed decisions about priorities and evaluate interventions
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Build and develop local partnerships, collaborations, coalitions in order to achieve innovative and creative responses with positive outcomes that will meet identified needs
What you’ll bring:
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Demonstrable experience of engaging and maintaining relationships with stakeholders including those from diverse communities
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Experience of people (staff and volunteer) management as well as a commitment to working collaboratively with volunteers
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Experience of facilitating and modelling a collaborative and transparent approach, which promotes trust, mutual respect, ownership, reflection and a sense of responsibility
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Knowledge and/ or experience of appropriate health, social care structures and services relevant to Parkinson’s and of the principles of influencing and campaigning
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Experience of data sourcing and analysis to provide reports and information for a range of audiences
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held 2nd February 2026 in Newcastle.
The successful candidate will be required to
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live in the area specified (North East and North Cumbria) and be able to travel freely and flexibly around the area the role covers, and occasionally further afield without reliance on public transport
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provide their own broadband service with a minimum download speed of 2Mb
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have a confidential space in which to work
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
We are looking for someone who is energised and gains fulfilment from helping others, you will be the first voice that people hear when they call us and we want that person to be enthusiastic, pleasant, and helpful.
This role brings together office admin tasks which are steady and predictable, with handling calls, emails, and texts which mean every day can be a little different.
The ideal candidate will use quieter periods to prepare for busier times, helping the team respond to changes in demand. They will play a central role in supporting the team and improving how we work, helping to ensure people’s voices are heard in health and social care.
If you are a genuine ‘people person’ who wants to make a difference and support an excellent team to flourish, this may be the role for you.
Details
Title: Business Support Officer
Location: The Plex, 15 Margaret Street, Wakefield WF1 2DQ and Wakefield District
Reports to: Chief Officer
Type: Fixed Term 12 months
Working Hours: Part-time, 25 hours per week
Base: Office based over 4 to 5 days per week
Salary: £25,000 per annum (pro-rata - actual salary will be less as it is 25 hours)
Pension: 5% employer contribution
Office Location: The Plex, 15 Margaret Street, WF1 2DQ
Benefits include 28 days holiday per annum not including Bank Holidays (pro rata), access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities.
Job description
Purpose
The Business Support Officer plays a key role in keeping the organisation running smoothly day to day.
They provide high-quality administrative and operational support, act as a first point of contact for members of the public, and support the team with admin tasks, data, reporting, and general office coordination.
This is a varied role suited to someone who is organised, approachable, and happy to support a small team by pitching in where needed.
Main duties and responsibilities
Administration and organisational support
· Provide efficient and reliable administrative support to the organisation.
· Maintain accurate online records, filing systems, and databases.
· Support meeting, panel and event organisation and administration, including scheduling, refreshments, agenda preparation, note-taking, and follow-up actions.
· Produce emails, letters, reports and spreadsheets, following Healthwatch branding guidelines.
· Manage stationery and office equipment, including ordering, stock keeping and maintaining register of assets.
· Provide an office management function for the organisation, including the day-to-day management of suppliers. This includes ensuring office supplies and stationery levels are maintained at appropriate levels.
First point of contact and signposting
· Act as the first point of contact for people contacting the organisation by phone and email.
· Respond to enquiries in a professional, empathetic, and timely manner.
· Carry out initial triage and signposting for people seeking advocacy support or general information about health and social care services.
· Ensure enquiries are accurately recorded and passed on appropriately in line with internal processes.
Data and reporting
· Use internal databases and systems confidently to input, maintain, and retrieve information.
· Provide support for the organisation to input and draw information from relevant CRM and data sharing systems – for example, CiviCRM, and Microsoft Excel.
· Run simple reports from databases and spreadsheets, including regular monthly engagement or activity reports.
· Support data quality by ensuring records are accurate, complete, and up to date
· Assist with basic monitoring and reporting requirements for internal and external purposes.
Team support and collaboration
· Work collaboratively with colleagues to support delivery across the organisation.
· Be willing to support across different areas of work during busy periods or staff absence.
· Contribute positively to team culture, sharing information and helping colleagues where needed.
· Communicate effectively with internal and external stakeholders including commissioners, colleagues, Trustees and members of the public.
· Uphold organisational values, policies, and confidentiality at all times.
See attached application pack for more details and person spec.
Your local health and social care champion
