Data insight manager jobs

Hybrid. Your work address will be our office in the Liverpool City Region. Regular in-person presence here or at partner sites, one to two days per week, is essential to this role.

As our Senior Service Designer you will lead and deliver place-based change work at Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design practice with design leadership.

You’ll be supporting the delivery of Fundamental Voices, a five-year system-change initiative from Capacity and the National Lottery Community Fund, designed to transform how children, young people and families influence the design and delivery of public services.

Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:

• Have strong hands-on user-centred design skills across the full design lifecycle, including discovery, definition, prototyping, and testing

• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate

• Support clients and partners to navigate uncertainty, identify strategic choices and make informed decisions in complex environments.

• Have experience supporting colleagues or partners to build confidence and capability in service design and co-production approaches.

See our job pack for a full job description.

What we need

• Strong hands-on service design skills across discovery, definition, prototyping, and testing, with the ability to

translate insight into tangible concepts.

• Ability to lead and communicate design strategy across teams, organisations, and portfolios, ensuring

alignment with organisational vision and system-change goals.

• Experience delivering design and co-production with children, young people, families, or other marginalised groups.

• Experience leading or influencing design practice across multiple projects or portfolios.

• Experience applying user-centred and participatory design methods to system-change initiatives.

See our job pack for a full person specification.

 The extras

• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.

• 2 Capacity bank holidays per annum.

• Flexible working (including majority working from home).

• Free eye-tests, vouchers for glasses.

• Scottish Widows Pension Scheme, matched up to 6%.

• Funded health support including counselling, physiotherapy etc.

• Holiday buy-back scheme (up to 5 per annum).

• Team days and socials. Free lunches (yes there is such a thing). 

• A great team to work with (but we would say that).

To Apply

For further information please visit our portal via the apply button, where you can download our job pack and apply! 

Closing date Midnight, Sunday 18th January 25. 

Location: Hybrid
Department: Finance and Operations directorate
Salary: £37,300- £41,000
Hours: Full Time (35 hours per week)
Contract Type: Permanent

Closing Date: 12th January 2026, 10.00am 

Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms

Overall Purpose

This role works as part of a flexible delivery team to support the development, delivery and management of initiatives that enable and demonstrate our members ability to transform the NHS.

It works across our transformational programmes to support and facilitate a structured approach to the implementation and delivery of complex initiatives aimed at transformation within the NHS, within the organisation and in partnership with external stakeholders.

The post holder will play an important role in helping the organisation understand the context, shape our initiatives and capture the progress we’re making towards the change we seek.

Overall Objectives

The postholder will work with and support cross functional team working in / across a number of initiatives, supporting the development and delivery of a range of approaches to driving social change.

It will be responsible for the practical capture and collation of shared learning and identifying interdependencies between programmes and the team and supporting the delivery of impact for NHS charity members, communities and beneficiaries.

This role would suit a proactive, highly organised individual who enjoys working in a team to deliver impact and who wants to work across a range of approaches to deliver transformation within the NHS.

Key Responsibilities

The main duties and responsibilities of the role holder are as outlined below:

Development and Delivery

• Working with Programme Leads and Project Managers, establish and maintain robust up-to-date project management documentation to drive the implementation of NHS Charities Together transformational programmes: including capturing impact and benefits management in line with our overall strategic goals, risk and issue logs, managing milestones, workstream plans.
• Support Project Managers and Programme Leads and where delegated lead processes to convene, capture and synthesise evidence, data and insight from external sources to support the development and design of initiatives.
• Proactively build knowledge and understanding in the subject areas in which we develop initiatives, bringing this to bear in the shaping of existing initiatives and the development of new, and support wider organisational learnings in these domains.
• To review and assess proposed partnerships to support the delivery of initiatives.
• Regularly review and monitor impact against our strategic goals, identifying whether the strategic benefits and impact we seek are being achieved, and presenting recommendations for what progress means for the future strategic direction of our initiatives
• Adhere to internal and external governance processes by coordinating formal papers for key governance, review panels and advisory groups.
• Support the Programme Teams data and impact coordination by monitoring the measures dashboard.
• Support and where delegated lead the procurement and management of external evaluations.
• Coordinate and where delegated lead the delivery of learning and insight activity, including events, data capture, analysis and dissemination of learning and insight from our project related work. Support the production of reports or insight documents.

Stakeholder Management/ Internal and External Engagement

• Manage ongoing stakeholder relationships and partnerships across the breadth of the initiatives we operate, including help troubleshooting issues which may involve a degree of complexity
• Support colleagues in creating new resources and assisting in team planning and impact.
• Support with developing materials for and delivery of support our projects and their stakeholders including briefings, workshops, grant applications and reporting, case studies and training materials for different audiences.
• Work with the communications team to develop and deliver communications plans for programmes ensuring consistency and shared visions
• Coordinate project-specific engagements that are vital to the success of the programme, including with member NHS charities and other external partners.
• Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally, and bringing policy knowledge to bear to support their influencing in line with our strategic goals

Other duties

· Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
· Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
· Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
· Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.

This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.

REF-225 786

Salary: £38,999 - £43,105

Contract: Permanent contract

Reports to: Head of Digital Fundraising, UK for UNHCR 

Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model with at least 1 day in the office per week)

Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams

JOB PURPOSE

We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR’s testing and optimisation strategy to improve conversion rates and user experience online, including our donation pages, virtual gift shop, website and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products.

The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees.

An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms – playing a key part in UNHCR’s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life.

You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams.

Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. Thanks to our UK supporters, UNHCR teams in over 130 countries can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing support, such as education and healthcare, for families whose lives may remain in limbo for years. When it is safe to do so, UNHCR helps refugees return home voluntarily so they can rebuild their lives, homes and communities.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

Role Responsibilities  

• Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions.
• Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives.
• Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary.
• Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise.
• Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions.
• Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation.
• Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour.
• Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results.
• Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
• Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
• Share creative and insights with UK colleagues, global teams, and HQ.
• Participate in training seminars, workshops, and skill shares where applicable. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector.
• Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. 
• Experience of using digital channels for lead acquisition and conversion to grow income.
• Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic.
• Experience of working with external agencies and suppliers.

Essential Skills/Knowledge

• Experience of using Google Analytics or other web behavioural analytics tools.
• Experience with experimentation tools like Optimisely or similar.
• Strong project management and stakeholder management experience.
• Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
• Proven proficiency with design principles and tools (Canva/Adobe suite).
• Able to demonstrate flexibility and do what it takes to get the job done.
• Understanding of HTML and other coding languages.
• Able to juggle and prioritise multiple tasks and meeting programme deadlines.
• Strong presentation, communication (written and verbal) and interpersonal skills.
• Excellent stakeholder and relationship management.
• An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.

 Desirable Skills/Experience

• An understanding of digital fundraising practices and principles
• Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement
• Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
• Knowledge or experience working with Salesforce (or similar CRM platform).
• Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms).
• Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many ways, including flexible hours. Please don’t be afraid to speak to us about this during initial conversations, so we can explore what’s possible.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ annual leave per annum plus 8 bank holidays (pro-rata for part-time working).
• ‘WeCare’ Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more.
• Hybrid home-working model with dedicated Team Days in the office.
• Toothfairy dental app.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set-up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.
• Financial wellbeing support.

Development

• Comprehensive training and continuing development opportunities.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.

Closing date: Sunday, 18 January 2026

Shortlisted candidates will be invited to attend a virtual interview in the week of 26 January 2026.

Please contact us if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. We will make every effort to respond to your request for assistance as soon as possible.

 United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

In this role, you’ll lead major clinical research programmes, including a strategic clinical trial funding scheme, build strong partnerships across the research community, and oversee the UK Blood Cancer Research Network. You’ll help shape funding opportunities, ensure robust programme governance, and champion meaningful involvement of people affected by blood cancer to drive impactful, patient-centred research.

We’re looking for someone with experience delivering research funding programmes, strong knowledge of UK clinical research, and excellent communication and relationship-building skills. You’ll be confident managing multiple projects, using data and technology, and working with diverse stakeholders. A relevant science background and ability to improve systems and processes will help you thrive.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Please note, we may close this ad early at our discretion.

Volunteering Development Senior Officer (Learning and Development)
 
Type: Full-time (35 hours per week), Permanent
Location: Office-based in London, with flexibility to work remotely (Hybrid)
Salary: £33,044 per annum, increasing to £35,109 after 6 months’ service and satisfactory performance, and to £37,174 after a further 6 months
Closing date: Please send all applications in one batch by Sunday 4th January 2026
 
Make a real impact in volunteer development!
 
Are you passionate about empowering volunteers and creating innovative learning experiences? We’re looking for a Volunteering Development Senior Officer to lead the design, delivery and evaluation of learning solutions for over 3,000 volunteers and volunteer managers. This is a unique opportunity to shape the future of volunteering development and foster a culture of continuous learning.
 
What you’ll do:

• Design, implement and evaluate engaging learning programmes for volunteers and managers.
• Deliver induction sessions and training that inspire confidence and capability.
• Collaborate with teams across the organisation to embed best practice in volunteer learning and development.
• Analyse data and insights to continuously improve resources and processes.
• Support community hubs and local teams to deliver training programmes.

What we’re looking for:

• Experience with virtual learning environments or learning management systems.
• Proven ability to develop and co-produce learning solutions, including eLearning and online activities.
• Strong understanding of volunteering and volunteer management.
• Excellent communication and collaboration skills, with a proactive and innovative approach.
• Tech-savvy and confident using digital tools to deliver learning.

Why apply?
 
You’ll play a key role in ensuring volunteers feel supported, confident and equipped to make a difference. This is more than a job - it’s an opportunity to create meaningful change and support volunteers who change lives every day.
 
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
 
We look forward to receiving your application.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Director of Development

Contract: Permanent
Function/Team: Development
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: CEO

Salary: £54,649 - £61,726

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

As a core member of the Executive Team, the Director of Development will lead on organisational income generation and operational development. Working closely with the CEO, Presidents, this role will oversee all fundraising, partnerships, communications, and internal operations, ensuring STT is financially strong, strategically aligned, and operationally effective.

Leadership & Team Management

· Work closely with the CEO to deliver the organisation’s strategic plan, focusing on sustainable growth, financial health, and operational excellence.

· Work with the Presidents to grow funding and pro-bono support to scale organisational capacity for impact.

· Create and deliver a three-year development strategy, with a focus on diverse and sustainable income.

· Line manage and lead head of, manager, and project officer roles.

Fundraising & Partnerships

· Provide strategic advice to the Head of Development & Communications.

· Support on the management of our STT Prevention Ambassador Network, which should generate philanthropy and donation opportunities.

· Identify new strategic partnerships and funders to nurture, with a focus on growing our philanthropy stream.

· Oversee and grow income across trusts and foundations, philanthropy, individual giving, and corporate partnerships.

Finance

· Oversee financial strategy and operations, ensuring sound financial management withregular reporting to Senior Leadership and the Board of Trustees.

· Oversee budgeting and financial planning with support from manager roles and Oasis Charitable Trust.

Communications & Brand

· Oversee our brand and storytelling, ensuring a consistent, impactful voice across audiences.

· Support external representation of STOP THE TRAFFIK, including speaking engagements, donor presentations, and media opportunities.

Governance & Impact Measurement

· Support the CEO and Board of Trustees through accurate reporting and transparent communication on performance.

· Manage the Senior Leadership Team meetings ensuring alignment to strategy.

· Lead cross-organisational improvement projects to strengthen operational efficiency and impact measurement.

· Lead how we measure our prevention-focused impact, strengthening our theory of change, monitoring & evaluation processes, and overseeing our annual impact report with support from our Communications Managers.

Benefits:

· A friendly, supportive team environment.

· Opportunities to collaborate with global partners and experts.

· Autonomy to take initiative and propose process improvements.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on our website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. We will be reviewing applications and conducting interviews for this role on a rolling basis.

We cannot sponsor applicants at this time.

Registered Charity No. 1127321

Digital Marketing Officer
£36,000–£40,000 (dependent on experience)
Chiswick, London (three days a week in their office)
Full-time, permanent
37.5 hours per week (Monday–Friday)
Closing date: 29th January
 
This health charity is looking for a talented Digital Marketing Officer to help raise awareness of their life-saving work and inspire people across the UK to take action. This role plays a key part in growing digital engagement, improving website performance, and using data and insight to drive continuous improvement across campaigns.
 
Working as part of a supportive and ambitious Marketing & Communications team, you’ll deliver and optimise digital activity across web, email, social media and paid channels, helping to increase registrations, supporters and fundraising income.
 
Key responsibilities:

• Deliver digital marketing activity across website, email, social media, paid campaigns and SEO/SEM, aligned with the wider marketing strategy
• Manage and regularly update website content using a CMS, ensuring content is engaging, accurate and conversion focused
• Plan, deliver and analyse email newsletters and mailings, including data handling and performance reporting
• Monitor and report on digital performance using tools such as Google Analytics or Piwik Pro, providing clear insights and recommendations
• Support the ongoing development and improvement of the website, working with internal teams and international colleagues
• Produce regular KPI reports and present findings to colleagues and senior leaders
• Work closely with data, IT and CRM teams to ensure accurate reporting, compliance and effective integration
• Keep up to date with digital marketing trends and share learning across the team
• Champion a culture of measurement, learning and continuous improvement

 
The appointed candidate will have:

• At least two years’ experience in digital marketing, with a proven track record of delivering results
• Strong written and verbal communication skills
• Experience using a CMS and CRM system, with basic HTML or coding knowledge
• Solid analytical skills and experience using digital analytics tools
• Hands-on experience with SEO, PPC and paid digital campaigns
• Confidence managing multiple projects, prioritising workloads and meeting deadlines
• Experience working with external suppliers or agencies
• A proactive, collaborative and flexible approach

 
If you would like to hear more about this role please send me your updated CV to [email protected].

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

A new and exciting opportunity has arisen for a Digital Marketing Officer (0.6 FTE / 22.5hrs per week) with strong digital marketing skills and passion for engaging content.

You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to people’s lives and livelihoods.

Working closely with the External Relations team on our award-winning campaigns, communications, content and marketing, you will deliver paid and organic social media campaigns - creating strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content and email marketing.

We are looking for someone with solid marketing and copywriting skills, a focus on using data to find out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous experience in the charity sector is not necessary.

National Numeracy is based in Brighton, and while office-based work is available, we also offer remote, hybrid and flexible working. This role will include occasional UK travel.

An exciting opportunity to join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.

About Us:

Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.

Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.

The Role:

We are seeking an exceptional, creative fundraising leader who can bring their knowledge and skills to build on a successful fundraising programme to deliver long-term transformation for a truly unique cause and organisation.

As we move closer towards assisted dying law change across the UK, this role presents an exciting opportunity to be part of a high-profile campaign and sister charity. It is critical for us to develop our Individual Giving, Membership, In Memory and Legacy programmes, ensuring they are audience-led and can deliver the income growth that our future organizations will need. 

This role is integral to achieving our aims – leading the strategic development and management of all our individual giving income streams.

To succeed in this role, you will understand the power of data and insight to help us improve our understanding of our audiences, develop new products - and increase income from individual giving and legacies. You will work collaboratively with senior leaders across the organisation on strategic cross-organisational projects, at the same time helping to build a culture that recognises and reflects the importance of fundraising for long-term and sustainable income. You’ll also inspire and lead a busy, fast-paced cross-organisational team (finance, operations and database, digital and social media) to meet targets; and set, monitor and report on team budgets.

This role offers an opportunity for a highly experienced and ambitious fundraising leader to join a supportive team, within a purpose-driven and focused organisation. As we reach a pivotal point in our campaign, we're looking for someone who brings innovative thinking and can adapt confidently to a fast-evolving environment.

Key Responsibilities:

• Lead the strategic direction of the Individual Giving and Legacy programme in line with the wider organisational strategy and continually monitor results and insights to assess performance against targets, proactively managing risks and providing accurate reporting

• Embed innovation and technology into strategic planning, adopting forward-thinking tools and approaches.

• Lead on budgeting for Individual Giving and Legacies, setting budgets, mapping out activity, reforecasting quarterly and reporting monthly on income and expenditure.

• Plan and deliver individual giving and legacy campaigns end-to-end, working with colleagues on content creation, marketing, supporter journeys, stewardship and thanking.

• Work closely with the Development Lead to build a robust mid-value programme to increase supporter life time value, and support prospecting of major donors.

• Work closely with the Director of Fundraising and campaigns, digital and media colleagues on cross-organisational projects to increase net income, supporter reach and team efficiencies.

• Build and nurture your external network and strategic external partnerships that actively shape planning and decision-making for your specialism and the wider organisation.

• Ensure all Individual Giving and Legacy campaigns, appeals and products are fully compliant and be a proactive leader in understanding and applying all fundraising compliance requirements including data compliance, the fundraising code of practice etc

Person Specification

Experience

• Proven success as a leader in individual giving and legacy fundraising, responsible for building and delivering fundraising strategies resulting in income growth

• Strong knowledge of a range of Individual Giving fundraising techniques, including acquisition and retention in digital, direct mail, in memory, legacy

• Experience of using data and insight to innovate new products and build stewardship journeys designed to maximise audience engagement

• Experience of building and sustaining successful relationships with internal and external stakeholders

• Proven track record of building a successful and high achieving team

Skills and abilities

• Highly skilled at understanding and analysing complex data and utilising internal and external insights to make changes and improvements to strategy and programmes

• Proven ability of building and managing complex budgets and regular reporting of income and expenditure

• Proven ability of developing over-arching plans for multi-channel (especially digital) marketing campaigns and supporter journeys

• Ability to successfully collaborate with data teams to make strategic decisions and evaluate work

• Competent user of databases and analysis software

Personal Qualities & Attributes

• Proactive and able to prioritise and manage a cross-team’s workload

• Enjoy working in a fast-paced environment with a test and learn attitude

• A confident communicator, both written and verbally

• Be committed to learning and developing your own skills to grow both themselves and the organisations capabilities.

Values:

• Commitment to Dignity in Dying’s vision and mission and organisational behaviours.
• Commitment to Compassion in Dying’s vision and mission and organisational behaviours.

Organisational Behaviours:

Leading by example

You lead by example through your behaviours and motivate others through your professional approach to work.

Trust and respect others

You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.

Proactive and supportive team member

You work with others to reach a common goal by sharing information and supporting colleagues.

Strive to be the best

With a positive attitude, you work to a high standard to meet personal and organisational expectations.

Responsibility and initiative

You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.

THE DEADLINE FOR THIS ROLE HAS BEEN EXTENDED TO 10AM, 12TH JANUARY 2026.

£42,000 – £58,000 pa + generous benefits

12-month fixed term / 35 hours per week

This is a remote role involving regular national travel, including to the Capacity office in Liverpool, Local Trust office in London, and 3ni work across the country as needed. Out of hours travel and stays away from home are therefore a key feature of the role.

As our Senior Neighbourhood Designer and Doer you will lead and deliver Capacity’s work through 3ni, the national network for neighbourhood improvement. You will focus on a distinct portfolio of work centred on neighbourhood working and community-led regeneration, supporting local government and public sector partners to strengthen social infrastructure and tackle place based challenges alongside communities.

3ni is a partnership between Capacity and Local Trust, two organisations committed to rethinking how public services and community regeneration work. Together, we’re bringing fresh ideas, practical tools, and hands-on support to help local government and public sector partners make real, lasting change in the places that need it most.

Leading in a in a relational, inclusive, and developmental way, as Senior Neighbourhood Designer and Doer you will:

• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate.

• Support clients and partners to navigate uncertainty, identify strategic choices,

and make informed decisions in complex environments.

• Lead the delivery of complex programmes and portfolios of work, ensuring

clarity of purpose, appropriate pace, and strong coordination across projects.

See our job pack for a full job description.

What we need

• Deep understanding of neighbourhood-level public service delivery, local authority structures, and community dynamics.

• Ability to work collaboratively with local authorities, community organisations, and residents to co-produce solutions at the neighbourhood level.

• Ability to balance creativity and innovation with commercial and operational feasibility, ensuring solutions are viable, sustainable, and deliverable

• Experience building trust and effective relationships with clients, partners, stakeholders, and communities

• Experience working on place-based programmes or initiatives that strengthen local social infrastructure or tackle neighbourhood-level challenges.

See our job pack for a full person specification.

 The extras

• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.

• 2 Capacity bank holidays per annum.

• Flexible working (including majority working from home).

• Free eye-tests, vouchers for glasses.

• Scottish Widows Pension Scheme, matched up to 6%.

• Funded health support including counselling, physiotherapy etc.

• Holiday buy-back scheme (up to 5 per annum).

• Team days and socials. Free lunches (yes there is such a thing). 

• A great team to work with (but we would say that).

To Apply

For further information please visit our portal via the apply button, where you can download our job pack and apply! 

Closing date Midnight, Sunday 18th January 25. 

Role: Head of Communications, Marketing, & Digital

Location:Home-based, with regular attendance (at least monthly) of meetings in London.

Salary:£45-50,000 depending on experience

Type: Permanent, full time (37.5  hours per week) or flexible to at
least 0.8 FTE

Responsible to: Director of Fundraising & Communications

Responsible for: Digital Marketing Manager, Communications & Engagement Manager, Communications Administrator (indirectly), Podcast Manager (indirectly)

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

 

About the role

Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.

Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible.

Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends? Overcoming MS is at a crucial point in our strategy, where we are ready to significantly expand our reach and let everyone affected by MS know about the support that is available for them to live well. We are ready to own the lifestyle and MS space, to offer hope, positivity and choices to all, and we’re looking for the right person to drive awareness of our brand profile as well as the wider importance of healthy lifestyle and MS.

Job summary:

The Head of Communications, Marketing & Digital is responsible for shaping, delivering, and evaluating the charity’s communications, brand, digital engagement, and marketing activity.

Reporting to the Director of Fundraising & Communications, the postholder plays a pivotal role in growing the charity’s profile, strengthening engagement, and ensuring all communication channels, platforms and content are effective, accessible, and aligned with organisational goals.

In a small charity, this is both a strategic and hands-on role, requiring creativity, strong digital skills, excellent communication, and the ability to manage multiple projects simultaneously.

Key responsibilities and duties:

1. Communications & brand

• Lead the delivery of the charity’s communications strategy to increase visibility, trust and engagement.
• Manage and protect the charity’s brand, ensuring consistency of messaging, tone, and visual identity.
• Oversee and produce high-quality content for website, newsletters, reports, blogs, case studies, and information materials.
• Support the Director in developing campaigns that unite messaging, fundraising, marketing, and advocacy.

2. Marketing & supporter engagement

• Lead marketing activity to grow audiences, increase engagement, increase participation in our services, and support fundraising objectives.
• Work closely with colleagues to create compelling campaign assets, supporter journeys, and integrated marketing plans.
• Develop marketing materials, key messages, and digital assets that support awareness, engagement, service numbers and income growth.

3. Digital leadership

• Oversee the charity’s digital ecosystem, including website, email marketing, social media and CRM integrations.
• Ensure digital content is accessible, user-focused, streamlined and optimised for engagement and conversion.
• Fully review website development and maintenance, including UX improvements, analytics, SEO, and content.
• Oversee data-led insights and dashboards to measure digital performance and inform decision-making.

4. Media & public relations

• Build media relationships and respond to press requests in coordination with the Director.
• Draft press releases, statements, Q&As, and key messages for external audiences.
• Support reactive and crisis communications, ensuring timely, accurate responses and reputational protection.

5. Internal communication & collaboration

• Support effective internal communication, ensuring staff team, Program Facilitators and volunteers are informed and engaged.
• Work collaboratively across teams to gather stories, insights, and content that bring the charity’s work to life.
• Provide guidance and support to colleagues on communications, brand, and digital best practice.

6. Other

• Manage agency and supplier relationships where relevant.
• Stay informed about sector trends and emerging tools that could benefit the charity.

PERSON SPECIFICATION

Essential experience

• Significant experience in communications, marketing and digital roles, preferably within a charity or mission-driven organisation.
• Proven track record of developing and delivering digital and communications content across multiple platforms to multiple audiences.
• Experience managing websites, CRM systems, email marketing tools, and social media channels.
• Demonstrable experience in audience engagement, digital analytics, and campaign performance measurement.
• Experience in managing a brand profile across different audiences and different products, ensuring consistency and authority over time.
• Hands-on experience creating accessible and compelling written, visual, and digital content.
• Experience working with agencies, freelancers, or creative suppliers.

Essential skills & competencies

• Excellent written and verbal communication skills, with the ability to craft clear, compelling messages.
• Creative, strategic thinker with the ability to translate ideas into practical delivery.
• Highly organised, able to manage multiple deadlines, and comfortable working independently in a small team.
• Strong attention to detail with a commitment to quality and accuracy.
• Strong understanding of brand management and visual communication.
• Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.

Personal attributes

• Passionate about the charity’s mission and values.
• Collaborative, positive, and comfortable working closely with colleagues across the organisation.
• Proactive problem solver who brings ideas and embraces innovation.
• Adaptable and resilient in a dynamic, fast-paced environment.
• Commitment to inclusivity, accessibility, and ethical communication.
• Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
• Excellent interpersonal skills.
• Fully committed to Overcoming MS’s values.

Amplify Workers’ Voices!

Are you a creative, digitally savvy communicator passionate about social justice and workers’ rights? Do you thrive on storytelling, engaging audiences online, creating content that sparks real-world impact – and secretly enjoy crunching the numbers to see what works?

United Voices of the World,UVW, is looking for a Campaign Communicator to join our team and help amplify the voices of low-paid, precarious, and migrant workers in the UK.

Job Details

Location:
UVW Casa, 144 Cambridge Heath Road, London, E1 5QJ

Salary: 
£31,200 per annum

Working Hours:
10:00am – 6:00pm
(7 hours per day, including a paid 1-hour lunch )

Annual Leave:
30 days annual leave + bank holidays

Other Benefits:
Generous parental leave and sick leave

Contract Type:
Permanent

Recruitment Dates

Closing Date:
12 January 2026

Interviews:
Week commencing 26 January 2026

Start Date:
23 February 2026

Who we are

UVW is a member-led, direct action, anti-racist, campaigning trade union and we exist to support and empower the most vulnerable groups of precarious, low-paid and migrant workers in the UK.

The Campaign Communications team plays a critical role in shaping our public profile, supporting workers to organise, holding bosses to account, mobilising support, and using digital platforms to tell the stories that matter most.

What You’ll Do

As a Campaign Communicator, you will:

• Develop & deliver campaign communications to support organising drives, strikes and campaigns.
• Support creative development: produce accessible visuals and champion our visual identity.
• Manage digital engagement: post content across social media, our website and monitor analytics to measure and improve reach.
• Create compelling content – videos, audio, images, and written stories – with a “workers’ stories first” approach.
• Supporting media relations:  liaise with journalists, provide quotes, and package content to highlight campaigns.
• Build internal communications capacity: train members and staff in communications initiatives and identify opportunities to improve UVW’s digital presence.
• Monitor and respond to communications gaps, proactively proposing new ideas to strengthen campaign impact.

Who You Are

We’re looking for someone with:

• Strong knowledge of digital channels, social media management, and analytics.
• Excellent content creation skills, including audio/video editing and copywriting.
• Experience or knowledge of journalism, press offices, or campaign communications.
• Highly organised, detail-oriented, and able to work under tight deadlines.
• Flexibility and teamwork skills to operate across multiple projects.
• Commitment to trade unions and social justice.
   

Desirable Skills

• Knowledge of Spanish or other languages.
• Experience with trade union or community campaigning.
• Graduate-level education or professional training in communications.

Why Work with UVW?

This is a campaign communicator’s dream role – a chance to work directly with workers and help tell their stories. You’ll use every format – video, audio, written content – to engage and mobilise supporters, turning research and members’ insights into winning campaigns that amplify workers’ voices, denounce bad bosses and build solidarity across the UK and beyond.

Bring your creativity, digital expertise, and passion for justice to UVW. Help us tell the stories that matter, engage supporters, bring bosses to heel, and fight for dignity, equality, and respect.

The Talent Set are delighted to partner with Tommy’s on a fantastic Deputy Marketing Director role. This pivotal position offers an opportunity for a strategic leader to shape and drive next level growth for baby and pregnancy charity Tommy’s, making a meaningful difference through striking brand activity, innovative campaigns, engaging content and storytelling and impactful digital marketing.

The Deputy Marketing Director will raise awareness and consideration of the Tommy’s brand, bring more people to the charity for support and market the charity to target audiences, businesses and potential donors and fundraisers.

This is a particularly exciting moment to join Tommy’s as an organisation. We have recently unveiled a new creative brand platform and in the delivery phase of a 5-year growth strategy. With maternity care firmly in the public spotlight, there is also significant opportunity to shape the conversation, build momentum and extend our reach. We are seeking someone creative and proactive to lead this next chapter, helping to translate increased visibility into meaningful change to help bring more babies home.

About the Charity
Their vision: To stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone.

Their mission: Tommy’s leads research and transforms care. They provide expert information and support throughout the pregnancy journey. Working with communities and partners, Tommy’s challenges inequities and campaigns for change to make pregnancy and birth safer for all. Together, we save babies’ lives.

Marketing & Engagement directorate vision: To make Tommy’s unmissable as a household name and a fundraising cause. The directorate encompasses, Marketing, Communications and Campaigns, Public Fundraising and Digital and Innovation.

Key Responsibilities

• Lead the marketing team to deliver integrated brand and marketing campaigns that raise awareness of Tommy’s mission and impact through research and provision of support among the target audiences
• Develop and implement comprehensive marketing strategies aligned with the organisation’s mission and goal
• Oversee the creation and execution of multi-channel campaigns, ensuring clear messaging and impactful delivery
• Cultivate relationships with external partners and stakeholders to enhance brand visibility and support fundraising efforts
• Manage budgets and resources effectively, ensuring maximum return on investment
• Use data and insight to understand audience, channels and brand and to guide the strategy, planning and execution
• Set and track marketing OKRs, KPIs and budgets, evaluating progress, performance and delivery
• Lead on content, audience and stories strategies
• Drive the digital marketing strategy, growing social media presence, optimising SEO, digital campaigns, SEM and website content
• Support our income and growth through promoting public fundraising activities and supporting corporate partnerships 

Person Specification

• Demonstrated experience in strategic marketing leadership and brand development and engagement within the non-profit or charity sector
• Proven ability to develop impactful campaigns across digital, print, and media channels
• Excellent communication and interpersonal skills, with the ability to influence and inspire diverse audiences
• Strong organisational skills, with the ability to manage multiple projects and priorities effectively
• Proficiency in marketing analytics and data-driven decision-making
• Commitment to the values of the organisation and a demonstrable interest in the pregnancy and baby sector
• Ability to work collaboratively with various teams and external partners

What’s on Offer

• Salary: £60,000-£64,000

• Permanent
• Location: London, hybrid – 2 days in the office per week

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are seeking a Worship Coordinator to help strengthen and develop the worship ministry at Gateway. This role involves working closely with our Senior Pastor and existing worship leaders to deepen our worship culture, support and equip our teams, and help raise up future worshippers.

The ideal candidate will be both spiritually discerning, administratively gifted and developer of others — someone who loves the presence of God, values excellence, and thrives in organisation and team development.

Central location: West Bromwich UK.

Other locations requiring travel: Liverpool UK

Typical week: two to three days in the working week based around West Bromwich.  Sundays rotate around the locations.

This role offers a unique opportunity to serve in a thriving church community, helping shape the sound and heart of worship at Gateway Christian Centre. If you are passionate about worship, leadership, and seeing people encounter God’s presence, we’d love to hear from you.

Please see the attached job description and person specification for full details.