Dementia advocacy service administrator jobs

We are recruiting a part time Transport Lead to join our new initiative: Live Longer Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. This post is for 21 hours per week and will be hosted by North Herts and Stevenage CVS.

This pivotal role within the programme team supports the effective delivery of our work within local places so that more people across the county can enjoy their later life.

Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community.

You will work on key actions, such as working with transport providers on support of bus shelter upgrades, leading on the chatty bus campaign, supporting the implementation of age friendly training for bus drivers and improving access to transport information, as well as other forms of transport including community transport schemes. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications.

You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team and working with the locality leads on issues raised via local information gathering which highlights a broader, county wide related issue. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive.

To Apply: Submit your CV together with a supporting statement telling us how you meet the person specification by the closing date of noon Monday 19 January 2026.

Interviews will be held on: 28th January, 2nd and 5th February 2026.

For further information please visit Age UK Hertfordshire's website.

Responsibilities

• Implement the action plan for transport, ensure it remains on track and is delivered within agreed times.
• Collaborate with partners to align local priorities and advance the Age Friendly agenda, establishing Age Friendly Partnerships(s) and working groups as required.
• Represent the programme and partner organisations at local community events, partnership meetings and engagement activities.
• Support establishment and ongoing delivery of local Older People’s Forums or equivalent structures to ensure strong resident voice in shaping priorities.
• Work with local authority and VCFSE partners to identify and pursue funding opportunities that can support local Age Friendly projects and innovation.
• Recruit local organisations, community groups and stakeholders to join the Age Friendly Network and strengthen commitment to age-friendly practices and sign up to the Age Friendly employer pledge.
• Participate in programme steering groups, providing insight from local delivery to inform countywide planning, priorities and system-level action, and vice versa.
• Lead or support delivery of local campaigns and engagement activities, including initiatives linked to national movements (e.g., International Day of Older People, Act Now Age Better, Take 5 to Age Well).
• Promote and support awareness, recruitment and engagement with the Age Friendly Ambassador Programme across the local area.
• Support development and implementation of the action plan for the local area, ensure it remains on track and is delivered within agreed times.
• Manage volunteers who will be supporting the implementation of the local action plan.
• Engage stakeholders across community, voluntary and statutory sectors to build commitment, through attending meetings.
• Establish means by which to engage with local people, raise awareness and interest in participating in the initiative.
• Research and coordinate policy development in line with this work.
• Prepare and present briefings and reports about progress against plans, at internal and external events.
• Produce written reports as required for internal management purposes as well as for wider external publication.
• Maintain a ‘lessons learned’ document to support and guide other areas wishing to progress an 'Age Friendly' assessment and programme of work.
• To develop an understanding of the needs of older people which are not being fully met and feed this information into the ongoing development plans for our services, and to help us target activity to address these needs.
• To assist with the evaluation of service feedback and ensure that relevant information is acted on by services and also used to develop future services.
• Keep accurate records using the partnership’s client management system.
• Set up Network meetings and record minutes.
• Ensure all activities are delivered in accordance with agreed policies and procedures e.g. equalities and diversity, health and safety, confidentiality, data protection etc.
• Support regular network communications, including the monthly newsletter and member bulletins.
• Work with the team to ensure the online resources and web pages are up to date, accurate and accessible to members, and meet the needs of new and potential members.
• Promote and support open and effective collaboration across the programme.
• Carry out all duties in a professional manner and in line with our values

You will have:

• An excellent understanding of project management
• Excellent administration and time management skills.
• Excellent IT / information management skills.
• Excellent presentation skills.
• Good written & spoken communication skills.
• An understanding of the needs and concerns of older people, including those living with long-term conditions or disabilities or are underserved.
• Knowledge of statutory or voluntary agencies, ideally in Hertfordshire, and how they relate to those over 55 years of age.
• Knowledge of GDPR and its’ application in managing activities and volunteers.
• An understanding of marketing and communications.
• The ability to build effective working relationships with a range of people across sectors, and organisations, representing people of different cultures, background and beliefs.
• Ability to think strategically and develop/deliver detailed implementation plans.

You should have experience of:

• Team administration, supporting teams and individuals
• Working on multiple projects and managing multiple deadlines & stakeholders simultaneously.
• Working with membership, contact or stakeholder management tools (e.g. excel, CRM).
• Managing volunteers.
• Working collaboratively with other organisations.

Are you passionate about helping people with long-term health conditions build confidence and independence?

We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.

What You’ll Do:

• Lead the Long-Term Health Conditions team, including line management and reporting.

• Develop and deliver lifestyle self-management workshops for over 200 adults each year.

• Support behaviour change by helping individuals build knowledge, skills, and confidence.

• Work closely with partners to ensure seamless signposting and cross-referrals.

• Manage outreach to hard-to-reach groups, including global majority communities.

• Track progress, maintain accurate records, and shape future delivery through client feedback.

Why You’ll Love Working Here:

At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life.