General Manager Jobs

We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database.

We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.

Your Role

Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.

You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.

Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.

Your Responsibilities

• Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
• Supporting the Fundraising teams with their monthly income recording and reconciliation.
• Liaising with external agencies and the Finance team.
• Checking for and correcting inaccuracies and updating supporter records.
• Running reports for the Fundraising and Finance teams.
• Maintaining and carrying out regular database processes, including data cleansing.
• Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
• Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
• Spotting and reporting database glitches and problems.
• Supporting with the ticketing system as a second point of contact in the Database team.
• Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.

Who You Are

To be successful, you will be:

• Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
• Someone with excellent attention to detail and good numeracy skills.
• A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
• Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
• Able to learn new processes and systems swiftly and diligently.
• Able to work under your initiative, take instructions from others, and work well as part of a team.
• Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
• Keen to learn more about the inner workings of database management.

For further information and to apply, please click the 'Apply' button and follow the instructions.

Closing date: 10th May 2024

Chief Operating Officer

We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role.

Salary: £65,000 - £75,000 per annum

Location: Central London, WC2A 3PE/Hybrid

Hours: Full time

Contract: Permanent

The closing date for applications is the 24th May, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place in early June.

About the Role

Our team currently consists of 8 dedicated staff members and is led by our CEO, Anne Bishop. The Chief Operating Officer (COO) is a new role for BAUS. It will be a key part of our Senior Leadership Team, playing a vital part in the development and implementation of our strategy and deputising for the Chief Executive.

The COO role provides the essential financial stability and operational facilities to enable future growth through leadership and management of finance, maintaining and developing our IT infrastructure, and ensuring effective governance and regulatory compliance.

Key responsibilities include:

· Supporting the CEO on the development of BAUS’s annual strategic planning and leading the accompanying operational plan

· Oversight of financial management and administration, with support from an outsourced bookkeeper and finance team

· Ensuring BAUS’s IT and digital infrastructure is well maintained, cyber compliant and fit for purpose

· Ensuring effective governance and regulatory compliance

About You

We are looking for:

· Experience of leading a finance function in a charity, as part of a leadership team

· Track record of delivering on a range of other corporate support/operational services such as IT and Governance in addition to financial responsibilities

· Relevant professional qualification desirable e.g. part qualified/fully qualified management account or chartered governance institute (CGI)

As an Association, we understand that equality, diversity and inclusion are very important as we strive for excellence. Our members come from every walk of life and, therefore, to represent them effectively, so should we.

About Us

BAUS is a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. We support our circa 2000 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.

How to apply

Eastside People is supporting BAUS in the recruitment of this role.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:

· Why are you interested in the COO role, and why BAUS?

· How can you contribute to BAUS in this new role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.

You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This new role has been established to lead and implement the audience and business growth 
strategy for ICA audiences alongside developing and delivering a sustainable, entrepreneurial 
and revenue generating business growth model.

KEY RESPONSIBILITIES

Strategic Philanthropy 

• Lead, develop and implement a Business Growth strategic plan that brings a mix of 
  sustainable income derived from individual giving, trusts and foundations and corporate 
  sponsorships
• Work with the Director to develop strategic revenue generation opportunities across the 
  business and key ICA stakeholders
• Lead a Fundraising team to research prospective donors and supporters and build a 
  pipeline of donor acquisition, including bespoke donor packages
• Collaborate with strategic partners on the development of compelling partnership 
  funding/income/business growth proposals
• Maintain an overview of trends and developments in fundraising and business growth 
  across the artistic and cultural sector
• Contribute to business growth and fundraising forecasts to the annual and longer-term 
  strategic business planning process.
• Ensure effective CRM measures are in place and leading on timely and applicable 
  communications to key stakeholders including audiences, funders and members
• Alongside the Director, personally steward relationships with major individual donors 
  and key decision makers in trusts and foundations
• Lead on data collection processes and analytics in relation to audiences, participants and 
  donors. 

Audiences & Communications

•  Lead, develop and implement an Audiences and communications strategy alongside the 
  ICA’s internal and external colleagues and PR agencies
• Lead marketing campaigns for ICA’s work and manage a range of activity that supports 
  ICA to meet its organisational objectives
• Maintain and develop ICA’s brand in international, national and local markets, ensuring
  ICA’s identity is maintained across all communications channels
• Oversee the ICA platforms including its website, socials, media and the overall user 
  experience to ensure that they serve the organisational objectives
• Develop and deliver a coherent marketing and communications strategy that promotes
  ICA, and enables the institution to meet its income targets
• Develop, implement and maintain ICA’s overall digital and social media strategy
• Stay appraised of new opportunities for promoting ICA
• Alongside the Director and in consultation with ICA’s external PR agency as needed, lead 
  on PR strategy and response plans
• Provide support, direction and guidance for any crisis PR and comms strategies, 
  overseeing their subsequent implementation
• Ensure due diligence to GDPR is met across ICA’s Marketing and Communications 
  activity
• Oversee data collection processes and analytics in relation to audiences, participants 
  and donors
• Control the marketing budget to ensure that resources are managed as effectively as 
  possible, and that all spend delivers against key departmental objectives.

Governance & Reporting 

• Ensuring all fundraising and business growth activity is ethical and fully compliant with 
  relevant UK charity and financial management regulation
• Leading the Fundraising team to complete all business growth/fundraising reporting as 
  required including Arts Council England NPO reporting
• Reporting to the Director and Board of Trustees on the strategy and delivery of the ICA’s 
  business growth with the ability to flex and respond effectively when variances arise
• Reporting to the Finance and Audit sub-committee

Team Management

• Play an active and highly collaborative role as a full member of both the Executive 
  Leadership Team and Senior Leadership Team
• Line Manage roles of Senior Development Manager, Development Manager, Audience 
  and Marketing Manager, Membership Manager, Editions Coordinator, Ticketing & 
  Membership manager, ensuring person specific objectives are set in line with the ICA’s 
  strategic mission & KPIs, as well as supporting staff’s ongoing development and 
  appraisal processes
• Contribute to the wider organisation’s implementation of business initiatives and 
  transformation
• Working alongside members of ELT and SLT, deliver a consistent, empathetic and 
  pragmatic leadership

KEY REQUIREMENTS 

• Extensive and tangible experience in developing and delivering a communications 
  and audience development strategy within the arts and culture sector
• A demonstrable experience in business growth and implementation especially in 
  relation to revenue opportunities, trusts and foundations, individual giving and 
  corporate sponsorship ideally within the arts and culture sector
• Experience of personally managing relationships with high value individual, 
  organisational and institutional donors
• A clear track record of meeting income targets
• A clear track record of effectively managing both internal staff members and external 
  consultants/agencies and audience development strategy and implementation within 
  the arts and culture sector
• Knowledge of the practical application of effective CRM systems both across audiences 
  and funders
• Awareness of legislation governing fundraising activity by charities in the UK. 

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives. 
 

Supporting the Direct Marketing Manager, you'll play a key role in generating voluntary income across various channels with a particular focus on regular giving, improving our current products and growing our digital offering to enable us to meet our ambitious targets. Products include Value Exchange and our Lottery, alongside two exciting new products we are looking to introduce this year. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio. 

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month. 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.  

About You: 

You will have experience of running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.

You will have knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.

About The Role 

• Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes. 
• Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
• Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.

Please see the job description for more detail  

About Us: 

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.  

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Overview

This is an exciting opportunity for someone passionate about storytelling and creative writing, as well as the work Change Grow Live does, to shape the way we tell our story and reimagine the way we communicate.

This is a remote role with regular travel required to Brighton and London. 

Responsibilities

We’re a charity that believes in people and wants to make a difference. Our mission is to help people change the direction of their lives, grow as a person and live life to its full potential. As our National Content Lead, you’ll play a key role in helping us achieve this, through a mix of hands-on content creation and editorial leadership.

You’ll be responsible for planning, developing and executing a content strategy, in line with Change Grow Lives strategic priorities, working closely with the Communications Leadership team and senior stakeholders across the organisation.

We’re looking for someone who can be flexible, but a strong advocate when it comes to offering professional advice and guidance. You’ll be working closely with colleagues in our creative hub, across digital, design and content to shape audience experiences.

Your excellent writing and content production skills will be invaluable in identifying powerful stories about how we are making a difference to people’s lives, within a complex organisation. We’re looking for someone creative, compassionate, and resourceful who cares about making society better and safer for as many people as possible.

Salary Range (pro rata if part time)

CGL points 32 to 36 (£35,649.17 - £39,302.37)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

20/5/2024

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Anne Jardine 

HOURS: 37.5 per week (Full Time)

LENGTH OF TENURE: Permanent

LOCATION: Clapham (on-site with some remote work and travel to local sites)

Royal Trinity Hospice is the local hospice for southwest and central London. We provide free specialist palliative and end of life care for people living in Wandsworth and parts of Lambeth, Merton, Westminster, Hammersmith & Fulham, Kensington & Chelsea and Richmond.

The organisation has recently embarked on a new five-year strategy and this exciting role will play a pivotal part in the overall delivery of the technology aspects. The successful appointee of this role will sit within a small but busy IT team and will be responsible for first class support of Royal Trinity Hospice’s customers and systems.

Reporting to the IT Operations Manager, the Senior IT Support Technician will be responsible for providing 1st and 2nd line support services to the staff, volunteers and service users at the hospice, and will support the IT Operations Manager in their day-to-day activities, ensuring the IT service is delivered to the agreed standards, as well as providing mentorship and team-leadership to the IT Support Technicians within the team.

What you’ll be doing

The primary duties of the Senior IT Support Technician include, but are not limited to:

• working independently and as part of the wider team, the post holder will be responsible for fulfilling service requests and resolving calls within agreed timeframes.
• supervise, mentor and provide escalated support for IT Support Technicians to provide ‘outstanding, effective and robust’ services and ensure service level targets are met.
• collaborate with colleagues across all levels within the team and the wider business to support the team's success, staff IT training and the organisation's ambitions.
• delivering a high quality of work, ensuring that attention to detail, professionalism and consistency is always upheld.
• adherence to Royal Trinity Hospice’s policies, procedures, and values.
• supporting the IT Operations Manager in their day-to-day activities, including backups, reporting, patching etc.
• playing a crucial part in delivering aspects of ongoing and future IT projects.
• supporting the business in the provision of documentation and knowledge sharing.

Skills and experience required

• Excellent interpersonal skills, as the role necessitates advanced relationship building and communication skills to build rapport with internal and external stakeholders
• Experience in a similar role in an IT team following ITIL processes/practices.
• Working knowledge of Microsoft 365 and Windows 10 OS.
• Working knowledge of Microsoft Azure, AzureAD and Microsoft Endpoint Manager.
• Working knowledge of Windows Server OS, Exchange and Active Directory.
• A sound understanding of network and server infrastructure.
• Knowledge of IT security software solutions.
• Knowledge of various end user computing hardware e.g. Laptops, PC’s, Phones etc.
• Experience of Citrix XenDesktop and XenApp is desirable but not essential.
• Able to work to SLA’s and KPI’s.
• A strong ability to fault find customer issues remotely, in person or over the phone, ensuring that outcomes are documented within support tickets.

You’ll be

• Proficient in verbal and written English.
• Able to communicate effectively at every level within the organisation.
• Able to work with complex information, for analysis and review by non-specialist colleagues across the organisation.
• A role model for continuous quality improvement, offering advice and support where necessary
• Able to motivate and support all staff to comply with national and local standards including GDPR and data protection regulations, providing guidance where necessary
• Able to work collaboratively with colleagues across multiple departments to establish and develop guides and processes for using IT Systems.
• Happy to attend and participate in all appropriate meetings and forums as agreed with your line manager
• Able to explain technical concepts in ‘layman’s terms’ without patronisation.

Benefits

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling on the phone or face to face

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

All successful applicants will be subject to DBS, Occupational Health and reference checks.

For an informal chat or visit please contact Martin Renel, IT Operations Manager

Closing date: Sunday 26 May 2024

Interviews: Week Commencing 3 June 2024

Join the team at Age UK Waltham Forest’s to deliver an exciting Digital Champion Programme Project including assisting to identify older people who would benefit from support to get online and use technology. You'll play an active role in promoting digital inclusion services across the borough and directly support older people with their digital skills development, in person and remotely.

We are recruiting into our FAST team. In this role, you'll be instrumental in maintaining and advancing our technology infrastructure. Working closely with colleagues across seven sites, you'll be at the forefront, ensuring smooth operations and facilitating the delivery of essential services.

Please find full details of how to apply via our website in the advert below. The deadline for application submissions is 23:59, Wednesday 08 May 2024.

We are striving to better represent the young people we support and therefore are particularly keen to increase applications from Black/Black British, Muslim, and male candidates as they are currently under-represented in our organisation. We also encourage applications from people with relevant lived experience.

If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible. 

Who are we?

We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625ip we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.

What you will be doing:

• Tapping into your previous experience in help desk support, multitasking to troubleshoot and repair issues, you will be providing technical support via our helpdesk to colleagues, resolving issues promptly and efficiently.
• Using your previous experience in IT, you will be managing and overseeing the day-to-day operation of our IT systems, including hardware, software, and network infrastructure, using your problem-solving skills to ensure smooth running of the network and systems.
• With your solid knowledge of IT systems and applications and strong communication and interpersonal skills, you will collaborate with teams and colleagues to assess their IT needs, identify areas for improvement, and implement appropriate solutions.
• Assisting and contributing to IT policy, planning, development. 

You will be in the FAST (Facilities and systems team) and your line manager will be our Central Services Manager.

At 1625ip we are led by our Competency Development Framework. This connects our values to our behaviours in everything we do and gives us the tools to develop. The framework ensures our recruitment is better informed, applications and interviews are behaviourally based, and job profiles are developed on the ‘how’ of a job. 

The role requires previous experience and knowledge of IT infrastructure. If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role. Details of how you can do that are further down in this advert.

Contract details 

• Hours per week: 37.5 (this represents full time hours)
• Contract type: Permanent 
• Pay: £28,282 - £29,777 per annum
• The location: You will be based in Kingsley Hall, close to Bristol’s main train and bus stations as well as the vibrant city centre. There is also flexibility to work from home to be agreed upon. 

A few benefits at 1625ip

In return for your dedication, we offer:

• A generous annual leave entitlement of 30 days per annum plus all Bank Holidays
• A supportive and approachable team with an emphasis on colleague wellbeing 
• Flexible working
• A friendly and welcoming team 

Important dates

• Application deadline closes: 23:59, Wednesday 08 May 2024.
• If you have not heard from us by the end of the day on Thursday 09 May 2024, please assume that your application has been unsuccessful on this occasion. 
• Interviews are on Thursday 16 May 2024. 

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

It's a particularly exciting time to be joining Scope. We’ve just launched an ambitious new strategy, and we’ll be delivering a large-scale general election campaign, as well as a brand refresh. We want to make sure that 2024/2025 is a real turning point for disabled people – one in which our vision for an Equal Future starts to become a reality. You’ll be involved in shaping some of the key campaigning activity to make that happen.

Fixed Term until February 2025, 35 hours per week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home some or most of the time (hybrid).

The role 

We will need you to take a lead on evaluating the impact of each phase and use that information to shape the next. The campaign will have both online and offline activity and lots of moving parts, so you’ll need to be comfortable working in a fast paced environment.

You will:

• Work collaboratively across Scope to deliver our general election campaign, and help us make sure disabled people’s voices are heard by Government and politicians.
• Work closely with our National Campaigns Officer, and manage our Campaigns Assistant
• Play a key role in the delivery of the campaign, from developing assets to determining the best tactics for each phase.

For more information about the role’s responsibilities, and the skills and experience required please use the link above. 

About you

We are looking for someone that is passionate about disability equality and understands the role businesses play in creating an inclusive society.

You:

• Have in-depth knowledge of campaigning tactics and be comfortable developing and delivering campaigns strategies.
• Should be able to manage multiple projects and priorities whilst working collaboratively. 
• Understand the UK political system and how to influence it, and be able to make complicated information clear to others.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.  

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect, and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.

About Reprieve

Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

 Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

 Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About this role

The Digital Acquisition Officer is a key member of the Mass Engagement team and part of the wider Development team. The Mass Engagement team exists to raise awareness of Reprieve’s work, shift public opinion and to inspire support. Your role will be to engage members of the public, grow the Reprieve’s community and help establish our supporter base.

It is an exciting time for our team, as we launch their first mass engagement strategy to promote the long-term growth of the programme. Digital fundraising boomed between 2020 and 2021 but has faced challenges in 2022 and 2023. As we launch our new strategy, we are looking for a creative and enthusiastic individual, keen to try new things and learn through testing, excited about communicating Reprieve’s work to our supporters and inspiring them to donate.

You will be key to the acquisition of new supporters, leading on developing and managing lead generation across our platforms, building paid for and organic content, and developing new and innovative ways to engage supporters with the support of the Head of Digital and Mass Engagement.

As a small team we have a collaborative and “all hands on deck” approach, ready to step in and support each other. This means at times you will support on our retention and stewardship work, as well as helping the wider Development Team when needed.

You will share our commitment to fighting racism and advancing racial justice, as well as help craft comms that can take supporters with us on this work whilst ensuring we do this in a way that does not compound racist structures.

Contract, location and salary

This is a full-time, fixed term 18 month contract with the possibility of extension dependent on funding. The salary is £40,964 plus up to 5% employee matched pension contribution. 

Further information and how to apply

For full details including a person specification and information on how to apply please see the job description. 

Applicants should note that CVs, cover letters and other documents cannot be considered.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 

Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month. 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure. 

You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About The Role

• Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
• Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
• Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure 
• Work alongside the Content team to research and develop strong cases for support to appeal to existing donors. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters

Please see the job description for more detail 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About 5Rights​

5Rights Foundation exists to ensure a digital world that will serve children and young people today and for future generations.​​

We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).​

Key responsibilities ​

Reporting to the Executive Director, you will:​​

• Work on the development of technical frameworks, guidelines, standards, certification or audit processes relevant for implementing regulation for children’s rights in the digital environment at international, EU and UK levels. This includes representing 5Rights in technical meetings and working groups, such as at the IEEE and CEN-CENELEC.​

• Work to promote and support the uptake of these standards by the tech industry, including by working with industry associations, chambers of commerce and tech companies directly.​

• Lead our work to gather technical evidence on company compliance with regulation for children in the UK and EU.​

• Identify cases of non-compliance, develop argumentation and engage with companies and regulators for remedy, with legal support as necessary.​

• Work to promote compliance, by supporting public accountability for non-compliance and positive visibility of best practice.​

• Lead our work to raise awareness and stimulate action of industry stakeholders, notably advertisers and investors.​

• Liaise with technologists and experts around the world, exchanging knowledge and staying up to date on the latest developments, research and emerging issues.​

• Oversee the 5Rights Research Officer, research projects and evidence-gathering programmes.​

• Draft briefings for Executive Director and policy leads.​

• Contribute to 5Rights reports, positions, communications and fundraising materials.​

• Represent 5Rights as an expert at meetings and events.​

Person specification​

You’ll be a confident and skilled researcher, a clear, fresh thinker, and an excellent writer. High attention to detail, an eye for nuance, and the ability to digest complex information quickly and communicate it coherently are all musts. A background in technology issues or children’s rights is preferable, but not essential. Most of all, we’re looking for someone who’s thorough, proactive, super smart, and committed to our mission. ​

ESSENTIAL skills and attributes: ​

• In depth knowledge of the technology regulatory landscape from the perspective of privacy, consumer protection or child rights;​

• A strong understanding of the tech industry ecosystem and business models.​

• Experience developing or contributing to tech regulation or technical frameworks.​

• Strong research credentials and the ability to design and oversee technical evidence gathering for corporate compliance;​

• A sharp mind and pen for succinct regulatory analysis;​

• A meticulous eye for detail and proven ability to design and deliver high-quality products, including the ability to craft and manipulate legal language (at least in English);​

• A keen sense of politics and knack for strategic negotiation and timing;​

• The imagination and curiosity to put forward new and inventive ways to solve problems without compromising on core goals;​

• The reliability, patience and relentless focus required to get complex deliverables over the line;​

• The interpersonal, communication and leadership skills (including humility and self-confidence) to build consensus within groups and lasting positive relationships;​

• The confidence to engage in adversarial exchanges when necessary;​

• Strong prioritisation and organisation skills to manage various processes and pieces of work in parallel;​

• A can-do, action and solution-oriented attitude;​

• Self-motivation and drive to work independently and cohesively within a remote team;​

• The commitment, energy and enthusiasm to deliver on 5Rights’ ambitious mission. ​

• Right to work in Belgium or the UK. ​

DESIRABLE skills and attributes: ​

• Legal or technical expertise. ​

• Experience in a similar role, e.g. working on research, enforcement or technical standards. ​

• Experience working internationally and in culturally-diverse settings;​

• Ability to work in other languages, such as French or Spanish.​​

Remuneration and details​

• Location: Remote position with employee contract in UK or Belgium. Hybrid working in 5Rights’ London and Brussels co-working office spaces is available.​

• Salary: £43,600-£48,300 for UK-based candidate, with flexibility depending on experience; EUR 61,500-68,100 for a Belgium-based candidate.​

• Working hours: Full time, with some accommodation necessary for work across time-zones and international travel.​

• Statutory pension contribution.​

• 25 days of annual leave.​

• Work equipment including a laptop and mobile phone will be provided​

• Starting data: asap.​

• Reporting line: Executive Director.​​

5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard. ​​

Shortlisted candidates will be asked to complete a written task as part of our recruitment approach. The task will take 2 hours. First round interviews will be held over Zoom.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

It's a particularly exciting time to be joining Scope. We’ve just launched an ambitious new strategy, and we’ll be delivering a large-scale general election campaign, as well as a brand refresh. We want to make sure that 2024/2025 is a real turning point for disabled people – one in which our vision for an Equal Future starts to become a reality. You’ll be involved in shaping some of the key campaigning activity to make that happen.

Permanent, 35 hours per week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home some or most of the time (hybrid).

The role 

If you want to help us end the Disability Employment Gap, Lead Policy Advisor (Employment) is the role for you. You’ll help us turn the evidence we have into robust policy recommendations.

We’re looking for someone who can use their detailed knowledge of policy influencing to come up with creative and effective ways to ensure that the next Government prioritises these issues. Throughout it all you’ll ensure disabled people’s experiences are included and their voices amplified.

For more information about the role’s responsibilities, and the skills and experience required please use the link above. 

About you

We are looking for someone experienced in securing policy change.

You will

• Have good understanding of how Whitehall works, and you’ll know how to create change.
• Ideally have experience of working in a large organisation, and you will understand the need for a collaborative approach that works for different audiences. 
• Be passionate about disability equality and understand the challenges disabled people face. Experience of working with people from marginalised backgrounds would be another advantage.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect, and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.

The postholder will be responsible for processing various types of income and will play a key role in documenting the Charity’s fundraising activities

Key responsibilities of the role: 

• Working to process fundraising and donor income for the Charity
• Carrying out data imports on Microsoft Dynamics
• Performing data amendments and data cleaning
• Exporting data to external agencies
• Batching donations and allocating them into various areas
• Creating reports using MS Access
• Performing new donor imports
• Carrying out manual amendments of supporter records on Access
• Batching online donation payments
• Writing/amending/running queries in MS Access to create monthly reports 
• Carrying out clawbacks

Ideal candidate profile: 

• Experience in a similar Data Officer position within a Charity
• Advanced Excel experience
• Working knowledge of Microsoft office applications including MS Teams, Outlook and Word
• Excellent written and communication skills

Agency reference number: J80250

Location: Central London (2 days per week in Office)  

Duration: 3 months rolling contract with high chance to extend

Daily Rate: £120 - £130 per day  

This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out. 

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.