"Support Worker" Jobs

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Centre Coordinator – Part Time
Reference: 196
Responsible to: Crisis Centre Team Leader
Based: Hemel Hempstead Crisis Centre
Salary: £24,928 - £26,250 per annum, FTE
Contract: Permanent
Hours: 30 hours per week (Part Time) Covering a shift pattern of Earlies, Lates and Nights across 7 days.
We are also seeking a Night Coordinator working 3 Night Shifts 3 out of 7

About the Service

The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

About the Role

Alongside other Crisis Centre Coordinators, to be a key member of the Crisis Centre team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Centre Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Centre Mental Health Support Workers and support the Crisis Centre Team Leader in ensuring practice within the service is safe, effective and person centred.

Key Responsibilities

• Providing emotional support and developing, alongside service users, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from the leadership team (including assessments of need, risk, crisis support plans and review forms) in person or via telephone.
• Draw upon own lived experience as appropriate to inform the delivery of person centred support.
• Providing immediate advice and information to clients to support with crisis presentations.
• Liaise with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
• Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
• Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements.
• Arranging transport for service users to facilitate access to services as needed.
• You will line manage a number of Crisis Centre Mental Health Support Workers and be part of the operational management for the Nightlight Crisis Centre.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for receipt of applications is 5th May 2024
Interviews shall take place week commencing 6th May 2024

Please note: We reserve the right to close the advertisement once sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

The post of Group Work Facilitator will provide support to victims of domestic abuse and sexual violence within group work provision.

At FearFree we run various trauma-informed groups for victims such as: Hope2Recovery, an educational domestic abuse online support group; Rediscovering You, a face-to-face emotional wellbeing recovery group; Inspiring Families, a ‘whole family’ approach to support; and a Living Skills group supporting those having to flee domestic abuse.

We are looking for experienced and motivated staff to join us to help deliver the group work programmes we run around locations in Wiltshire. Groups run in the morning, afternoon and evening. Training for the groups will be provided.

In addition to facilitating groups, staff will be asked to attend training events and meetings, including regular supervision.

This is a fixed term role until November 2025, with the potential to become permanent subject to funding.

Main Duties and Responsibilities

• To facilitate group work provisions across the Wiltshire Service.
• Completing pre and post group assessments and required paperwork, following the procedures in place.
• Write comprehensive case notes following groups about service user involvement, any concerns raised and any action required.
• Identify and take the appropriate action on any disclosures or safeguarding concerns raised within the group.
• To work cohesively with a second facilitator both virtually and in person in locations around Wiltshire.
• A willingness and ability to travel around Wiltshire and access to a vehicle with business insurance.

Skills and Qualities 

• Experience of working with victims of domestic abuse or sexual violence or the willingness to increase knowledge and skills in this area.
• Experience of working with vulnerable people.
• Excellent communication and interpersonal skills.
• Experience running groups, including listening skills, a good sense of timing, sensitivity to overall group dynamics, maintaining group safety and practical elements such as ensuring course material is delivered.
• A willingness to participate in in-house training, including group observation.

General

• Attend supervision as required.
• Attend and contribute to team meetings.
• Ensure service user records are kept up to date.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

JOB DESCRIPTION

Job Title: Community Nurse

Team/Directorate: Community Team

Salary range/pay band: Band 6 £35,708.99 - £40,782.90 (pay point depending on experience) plus geographical

Reports to: Community Nurse Lead Nurse

Hours: 37.5 hours per week

Location: Christopher’s, Guildford and Community based

Job purpose

The post holder will be responsible for providing holistic care and support to children and young people (CYP) who have life-limiting conditions and their families as a key member of the community team. This care is provided in the family’s own home, in the community, and support into the hospices and acute settings.

The post holder will be the first point of contact for families following acceptance to the service and the nurse is responsible for undertaking a holistic assessment of the child and family’s needs. The post holder will provide high quality palliative care to CYPs under the care of Shooting Star Children’s Hospices, using their skills and expertise in a diverse range of situations, autonomously and as a member of the community team. The post holder will have excellent communication skills, be a sound educator, and work proficiently.

They will work closely with the SSCH in house team, family support team and symptom management services to ensure a seamless and comprehensive service to CYP and their families.

SSCH care is provided 24 hours a day, 365 days a year, the post holder will be required to work flexibly to meet the needs of planned and emergency care, including on calls overnight and weekends in addition to contracted hours.

Key tasks and Responsibilities

• Providing professional clinical leadership in the provision of palliative care across care settings for CYP under the care of SSCH.

• To work in partnership with the SSCH care teams and wider MDT, demonstrating excellent communication skills to ensure high quality seamless care.

• To ensure that holistic care is family centred, research based, and meets with all statutory requirements and adheres to clinical governance initiatives and best practice.

• Provide support to CYPs and their families where required through community visits to hospital, home or hospice alongside relevant external professionals from statutory services.

• Maintain an awareness of the multi-cultural nature of the SSCH catchment area, adapting care culturally as required.

• To ensure all documentation is maintained in accordance with SSCH policies, guidelines and standards.

• To act in accordance with the SSCH and statutory Safeguarding Children Policy and Procedure.

Clinical

• To be actively involved with the on-going development of the SSCH care service, in particular the community team, contributing to development through research, audit and quality improvement.

• Provide clinical support and continuity of care to CYPs with palliative needs.

• Work alongside specialist symptom management teams to assess symptoms and provide clinical feedback to form part of decision making under the lead of the specialist services.

• Ability to follow an agreed symptom management plan and liaise with teams to offer high level care in the home as needed.

• Working in partnership with all members of the MDT, encouraging and promoting effective team working from all disciplines within SSCH.

• Attend professional meetings as a representative for SSCH and provide proactive input to ensure high level care for CYPs and families.

• Coordinating transition to adult services when appropriate in conjunction with the transition coordinator.

• Ensure written communication and correspondence is used to communicate with external professionals and services.

• Form part of the community on call service in conjunction with statutory services to endeavour to offer a responsive 24/7 service in end of life care.

Quality / Audit / Research

• Enhancing the interface between the community team and user involvement into the development of the service.

• To share professional expertise with Care Team colleagues, providing support and training where appropriate.

• To work to the SSCH medicine policy and adhere to the NMC guidelines at all times when giving medication.

• Participating in audits with the clinical governance facilitator to maintain and improve clinical care.

• In collaboration with the team, producing and reviewing operational policies and procedures specific to the team.

• Attending the Morbidity and Mortality meeting and having a proactive input.

• To take responsibility for your own lone worker safety, support the team and comply with SSCH policy/practices.

• To adhere to the NMC Code of Professional Conduct at all times.

• Supporting research activity through service user recruitment and data collection as required.

Leadership

• Attending appropriate clinical meetings.

• Reporting all incidents and accidents in accordance with local policy.

• Taking prompt and appropriate action if a complaint is received in accordance with SSCH policy.

• Communicating with the MDT, providing case presentation for a unified approach to care for CYP and their family.

• To take a lead on a specific role within the team, for example – transition or medicines management.

• Actively participate in team away days to support with development of the community team.

Education

• To be responsible for your own on-going education and professional development, to facilitate lifelong learning which complies with the professional educational requirements of your training.

• To take responsibility to undertake all required elements of annual mandatory training i.e. Fire Safety, Safeguarding Children, Infection Control, CPR, Moving and Handling.

• To recognise the importance of personal and team support and participate in the informal and formal support opportunities available.

• To act as a mentor to student nurses and new staff and participate in the education and development of colleagues. Sharing professional expertise, providing support and training where appropriate.

• To participate with in-service training programmes both as a recipient and facilitator.

Professional

• To value the knowledge, skills and expertise of all team members to maintain an efficient and mutually respectful team.

• To ensure that Team Members and Team Leaders are fully informed of any changes in the family or child's needs.

• To act as an ambassador for SSCH.

• To ensure the relevant diaries are an accurate reflection of your whereabouts, when working in the community, to promote personal safety.

• To maintain positive and effective communication with other agencies involved with the care of families receiving a service from SSCH. To attend discharge planning, network and review meetings as appropriate.

• Prioritising workload to be responsive to a changeable caseload.

• External communication either written or verbal to update on the community teams input in to CYPs care.

• To participate in the appraisal and personal development mechanisms available.

• Ensure that SSCH policies are complied with and that policy documents are read.

• Report any equipment issues to the community nurse team lead and ensure that SSCH equipment is well looked after.

• Always adhering to the NMC Code of Professional Conduct

• To ensure clinical notes are up to date to ensure colleagues are able to access the most current clinical information.

• Meet the requirements of revalidation and ensure continued registration with the NMC.

• Valuing and participating in clinical supervision and other support opportunities.

• To maintain budgetary awareness and foster effective use of all resources.

• Expectation to carry out any reasonable duty as requested by the Head of Symptom and Community Services and/or the Director of Care

As a voluntary organisation our ambition is to see highly professional services which place life-limited children and their families at the heart of everything we do.

Therefore, capitalising on this opportunity and to achieve this ambition we require that all of our staff share our common values and display behaviours that will enable us to achieve our goal.

Please note that the appointment will be subject to enhanced DBS clearance.

We Are Survivors are looking for new Senior Trauma Informed Therapists to come and join our growing Therapy Services team.

The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for new members of staff to help us achieve this.

In the role, you will help us to provide key services across Greater Manchester. The therapy team is made up of therapists from various modalities to support men and boys to access the services they need.

Main Duties and Responsibilities

• Lead peer-mentoring support to trauma-informed therapists.

• Deliver trauma-informed therapeutic services.

• Lead accurate clinical record keeping of therapeutic service interventions.

• Lead the supervision of therapeutic services waiting lists.

• Undertake specific therapeutic projects as directed by the Senior Management Team.

Job title:  Advanced Recovery Practitioner (Women & Families)

Responsible to:  Criminal Justice and Women/Families Team Manager

Hours: 37.5 hours per week – Full-time

Salary: Starting salary is £31,438.42 PA at full time equivalent (SC6- SP26)

Contract type: Permanent

Location: 102-110 Mare Street, Hackney

Benefits: See supporting documents for information on benefits.

We are seeking an Advanced Recovery Practitioner to support in the Women and Families team, within Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote.  The successful candidate must have demonstrable experience in working within a substance misuse treatment and recovery setting, must have specialist training and supervision in one or more complexities alongside substance misuse. This may be mental health, long term conditions, criminal justice, offending behaviour, homelessness, motivational interviewing, safeguarding, family work.  Have an understanding of risk and risk management, as it applies to substance misuse and complexity.  Have a working knowledge of Safeguarding of Vulnerable Adults framework, the ability to follow procedure and development of a culture of safe practice.  Ability to work under pressure and have significant experience of working in health and social care.

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:We strive for equity- no-one’s needs should go unmet.

Brave: We walk with people, offering help by doing what works – proven or new

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

Value-based Recruitment:

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.

Shorted-listed candidates will be provided with some questions to help them prepare for the interview.

How to apply:

For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.   

The closing date is by 19th April 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.  

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.  

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.  

WHO WE ARE

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London.  This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.

THE OPPORTUNITY

We are now inviting suitable candidates to apply for the role of Service Lead.  This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs).  The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.

THE OFFER

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home

THE ROLE – SERVICE LEAD

You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.

You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.

You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.

You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.

You will work in partnership with key stakeholders and contract managers.

This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.

SERVICE LEAD RESPONSIBILITIES AND DUTIES

1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.

2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.

3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.

4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.

5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.

6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.

7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.

8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.

9. To lead the team in the development of knowledge, ideas and work practice.

10. To monitor the workload and performance of team members using electronic systems to monitor performance.

11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.

12. To provide regular line management supervision to members of the team.

13. Ensure all team staff receive annual Appraisals and have personal development plans in place.

14. To participate in own Appraisal to ensure development and planning.

15. To agree and monitor explicit performance targets with staff relevant to service delivery.

16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.

17. To recruit new staff to vacancies that may arise within the service.

18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.

19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.

20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.

21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.

22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.

23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.

24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.

25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.

26. To take responsibility for the efficient use of resources within the team.

27. Provide the team with specialist advice for more complex cases as required.

28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.

The role holder must also:

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organization’s needs.

5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.

Who we are

The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.

Our mission - To ensure that young people who have been excluded from school are not excluded from society.

Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.

Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.

Role Overview

Salary – £31,200 to £38,000 pa

Reporting to – Chief Operating Officer  

Contract type – 10 months maternity cover (with the possibility to extend)

Location – Midlands, Liverpool or Newcastle (homebased with weekly field travel within the Midlands, North East, North West and London office)

Hours – Full time 37.5 hours

Start date: August

We are looking for someone to carry out maternity cover for our Programme Manager (Midlands & North). The Programme Manager role purpose is to lead on all aspects of service delivery within the Midlands & North area, which currently covers the following hubs: Birmingham, Solihull, Leicester, Northumberland, Tyne & Wear, County Durham, Liverpool, Warrington & Oldham. This is a 10 month fixed term role with the opportunity to extend employment at the end of the contract.

This includes accountability for the delivery of our in person services, digital delivery (Player Profiles), impact, employability, regional fundraising, regional partnerships, business development and people across all regions in the Midlands & North. You will directly line manage at least 3 people but be responsible for a wider team of circa 15 people.  

This is a varied and hands on role that will be full of purpose. You’ll be joining a supportive and driven team that works hard to help young people change their lives. As a manager you will play a key part in the leadership of the organisation and driving the implementation of strategic plans on the ground.

It is important to us that this role remains embedded within the delivery of our interventions, therefore the post holder will be required to spend up to 25% delivering our programmes or working alongside staff for quality assurance.  

Who you are

• At least 2 years experience leading a team and the ability to manage a team across a broad geography.
• Someone who aligns with our playbook values: play as a team, tell it like it is, future focused and high energy.
• A passion for our cause and ability to engage with young people effectively.
• Previous experience working in a charity, social justice, sport, youth work or teaching would be advantageous.

Applications

Email us your CV and cover letter by 12th May. 

Do you want to work with a leading advocacy charity organisation supporting those in need?   

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?  

Are you keen to make a difference to people who want to be heard?  

Then come and join us here at VoiceAbility.  

We have an exciting opportunity for an Advocate to join our team covering Manchester.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us  

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.  

About you 

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. As this is a 6-month FTC the successful candidate, if not already an Advocate, will not be enrolled on the level 3 Independent Advocacy Practice qualification. 

Benefits:

• 28 days annual leave plus bank holidays, pro-rata 

• 5% employer pension & 3% employee contribution 

• Salary sacrifice pension scheme 

• Separate Life Assurance Cover 

• Staff discount scheme including retail discounts, entertainment, holidays etc 

• Discounted Gym Membership; Employee Assistance programme 

• Supportive working environment fostering a good work/life balance 

• Support with continuous professional development 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options. 

How to apply 

To apply for this role please sign up for a recruitment account on our webpage. Follow the instructions to create your account, upload your CV, and complete our short application form.  

Important Dates: 

Closing date for applications; midnight on 10 May 2024. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

We look forward to hearing from you. 

NB:  

• If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.  

We are looking for two experienced IDVAs to support the delivery of the Drive Partnership’s new DAPO triage model for positive requirements as part of the pilot of these new orders. 

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics, particularly from people from the following under-represented groups:  

• Black and minoritised people  
• Disabled people

Closing: 8am on the 13th May and interviews W/C 20th May

We are looking for two experienced Team Leaders to support the delivery of the Drive Partnership’s new DAPO triage model for positive requirements as part of the pilot of these new orders.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics, particularly from people from the following under-represented groups:

• Black and minoritised people
• Disabled people

Closing: 8am on the 13th May and interviews W/C 20th May

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Navigator (Mental Health)
Post no: 593
Salary: £24,667.47 per annum
Contract: Permanent
Hours: 37 hours per week, Monday to Friday
Location: Eaglestone Health Centre, Milton Keynes

This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.

Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.

The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.

Service Delivery

• Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
• Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
• Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
• Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
• Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
• Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
• Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
• Provide clinical and non-clinical information in appropriate chronological templates to other services.
• Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
• To bring VCSE experience, knowledge and culture into an NHS team.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Thursday 2 May 2024
Interview: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

JR007519

We are currently seeking two dynamic Practitioners to join our Young People’s service (Yuva) in Surrey, working directly with young people using abuse and violence and their families. This role works within the Yuva team to develop and deliver intervention and safety programmes to families affected by Child to Parent Violence and Young People’s Intimate Partner Violence.

Domestic Violence Intervention Project (DVIP), a division of Richmond Fellowship since 2018, has been a leading provider of Respect accredited community perpetrator programmes working to stop domestic violence, increase safety for women and children, and reduce harm to families for over 29 years.

This role requires a robust and detailed understanding and experience of working with adolescent development, domestic abuse, child abuse and trauma, and the impacts of these on young people’s development. You will also need a good understanding of the nature of domestic violence and its effects on women and children, and on the parent-child relationship. Additionally, you will have:

• Experience of providing direct work with young people and their parents/carers, working flexibly but robustly and supportively, responding to challenging or harmful behaviour to facilitate change.
• Experience of providing structured one-to-one and/or group-work counselling or behavioural change interventions, and of working with both children and adults from diverse backgrounds.
• An excellent understanding of Safeguarding procedures and be confident working both independently and as part of a team, working closely and collaboratively alongside partner agencies such as Child Services and Youth Offending Services.
• Candidates with undergraduate degree level qualifications in relevant fields will be considered, alongside those with extensive experience working in the domestic abuse field with young people.

You will have the opportunity to play a key role in developing DVIP’s young people’s services, working in partnerships with a range of statutory and voluntary agencies to deliver effective community responses to domestic violence, in line with RESPECT practice standards. Day to day, you will be working flexibly across a number of locations (including regular days working co-located within Local Authority Children and Families Services, and providing outreach in schools and other relevant or referring services) managing referrals, assessing risk and suitability for therapeutic intervention, and engaging families.

In this rewarding role you will be working directly with young people and their parents/carers, delivering structured interventions to increase safety, as well as providing specialist support to other professionals working with families experiencing abuse, through provision of expert consultations and training.

You will be able to work independently and flexibly, including some early evenings, in areas where DVIP is contracted, for part of the working week.  You will be comfortable managing your own workload and related admin, and you will be able to communicate clearly with a range of people about sensitive and complex issues, including the writing of professional reports.

This is a permanent full time role requiring the post-holder to work 37.5 hours a week. The role will require working across Surrey and a driver’s licence/use of a car are highly recommended.

This is an exciting opportunity to play a key role in facilitating positive change for young people and their families who have been impacted by abuse and violence.

To apply please visit our website. It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

DVIP are actively seeking to develop a workforce which reflects the diverse communities we work within; we offer flexible working arrangements and ongoing professional development to all staff and volunteers. Applicants who speak another language fluently are particularly welcome.

This post is subject to a satisfactory Enhanced DBS Disclosure.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

Hampton Trust is a leading domestic abuse charity with a focus on tackling the root cause of domestic abuse and criminal behaviour. We pride ourselves on being innovators in our field, highlighting gaps in service and testing new approaches. In recent years we have expanded our reach from being a locally based Hampshire charity to now delivering interventions nationwide.

Job Title:                      Foundation/Domestic Abuse Prevention Practitioner

Responsible to:             Foundation Manager

Working Hours:             Full time 37.5 hours per week

Salary:                            £27,000 – £32,000 per annum

Contract:                      Permanent

Located:                         Newport, Isle of Wight

About the role:

The Foundation/Domestic Abuse Prevention Practitioner (FDAP) will play a key role in working directly with individuals using harmful/abusive behaviour within their intimate relationships. The role will include suitability and risk assessments, delivery of interventions, facilitation of group programmes, risk identification, information sharing and preparation of reports for courts and other agencies.

The FDAP Practitioner will be co-located into Priority Crime Teams situated in Newport Police Station to assist with the identification, screening, and engagement of individuals using harmful behaviour in their relationships, working closely with police to provide a timely and streamlined process for earlier identification, referral, and engagement/disruption of high harm perpetrators of domestic abuse.

For this role is it essential you have excellent understanding of domestic abuse, including the impact on victims and their children. Experience of working with individuals experiencing domestic abuse/ and or causing harm. Experience of group work delivery is desirable; however, we will consider applications from candidates who demonstrate an aptitude for the role.

You will need to be able to build and maintain effective working relationships with statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving.

IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice.

Please see Job Description and Person Specification for further details.

Rewards and Benefits of working for Hampton Trust

To ensure equality of treatment and opportunity for all employees, Hampton Trust have a competitive salary banding structure. New starters will start on the minimum point of the relevant pay band advertised, salary increases within the band and promotions are awarded based on annual performance reviews.

Benefits:

• Casual dress
• Contribution pension scheme – NEST with 3% company contribution.
• Sick pay
• 25 days annual leave – increasing to 3 days after 3 years and an additional 2 days after 5 years
• 8 Days Bank Holiday
• Additional leave for your birthday
• Ongoing training and development
• Free flue jabs
• Access to free clinical supervision sessions
• Free DBS checks

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.

Closing: Position will remain open until filled.

Interviews: To be scheduled

Next steps

For an application pack and further information on how to apply for this position please visit our website. 

In your application please include:

A cover letter explaining your motivation for applying and outlining how you meet the criteria detailed within the person specification. *Please note applications submitted without a cover letter will not be considered*

A full CV including education, professional qualifications and full employment history showing responsibilities and relevant achievements.

Hampton Trust is committed to improving and finding ways of creating a more diverse workforce and we welcome applications from all sections of the community.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an IPS Employment Specialist.
       
Right now, one of our partners, Richmond Fellowship, is looking for two Employment Specialists to join our team in Chertsey and Leatherhead, Surrey. We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But, it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and Mental Health teams and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.
 
As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

The post holder will be a car driver or have the ability to travel independently across a large geographical area within Surrey.

We have one positions available, based at Bradmere House in Leatherhead covering the Epsom & Mole Valley area. 

This is a permanent full time post, requiring the post-holder to work 37.5 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background. 

To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

So, are you ready to take on this rewarding role that comes with some really great benefits?

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation