Database Assistant Jobs

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.

As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.

Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 20th May 2024

Interview date: 23rd May 2024

Location: Bristol - Charlton Farm
Job Type: Part time, 21 hours per week
Contract Type: Permanent
Salary: £22,030 - £24,412 per annum (pro rata)

Do you want to work with a dynamic and motivated team providing a warm, welcoming reception to Charlton Farm for visitors, families and an exceptional level of donor and supporter care? This might be the next job for you.

About Us:

We are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England.
We aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit us.
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.

What you will be doing:

In this role, you will act as a first point of contact both face to face and over the telephone, handling a diverse range of enquiries and visits from families, volunteers, supporters, staff and members of the public. In addition, you will provide a high level of administrative and customer care support to include donation processing, database maintenance, delivering support activities for online fundraising page supporters. This is a fantastic opportunity to develop and deepen your understanding of fundraising and charity work, be involved in maintaining excellent donor and supporter relationships whilst working within a supportive and professional fundraising team. Charlton Farm is a beautiful and well equipped workplace at the edge of Bristol with plenty of free parking, surrounded by beautiful walks and views. The role is 21 hours per week worked over three days: Wednesday to Friday.

The Successful Candidate:

You will be adept at prioritising competing demands and able to adapt your approach to a variety of situations and audiences. You will have a good telephone manner and strong interpersonal skills, with an excellent understanding of confidentiality and data protection, an interest in the aims and objectives of Children's Hospice South West, a professional approach with tact and diplomacy and the ability to enthuse and motivate others. You will have a flexible and collaborative approach to teamwork, and the ability and confidence to apply your own initiative. An excellent working knowledge of Microsoft (Word, Excel and Outlook) and database management is essential as is the ability to carry out detailed work with high attention to detail and accuracy. If you would like an informal chat with us about the role please contact us on the Charlton Farm main reception number - we would love to hear from you!

What we offer:

We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

Closing date: Monday 13th May 2024 *Please note we reserve the right to close this vacancy early if sufficient applications are received, therefore we recommend you apply early.
Anticipated interview date: w/c 20th May 2024

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314.

Why Work For Us

This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice South West (CHSW) as an organisation and local employer.

You may have experience in the following: Administrative Assistant in Healthcare, Family Support Administrator, Hospice Services Secretary, Administrative Support Officer, Receptionist, Admin Assistant, Administrator, Fundraising Assistant, Customer Services Assistant, etc.

REF-213 678

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. We do this by funding great initiatives, leading cutting-edge research and working for change - scaling up and spreading the practices that make a difference. 

The Chief Operating Officer (COO) has a critical role in ensuring we succeed in this work. You have a key leadership role in overseeing the overall health of the Fund in partnership with the Executive Director. The role oversees our finances, people management and – for the right candidate –much of our grant-making and project management. 

Key responsibilities 

You’ll lead on key organisational governance processes and ensure the Fund makes wise decisions, by:  

• Being a leading member of our Directors’ team, overseeing all elements of the Fund’s work.

• Ensuring that the Fund operates as efficiently and effectively as possible by prioritising the right activities and matching resources to deliver on our mission.

• Ensuring we have the right long, medium and short-term financial plans in place and that we maintain close control over our financial decisions and spend. 

• Informing our Board and our Risk and Audit Committee on our financial performance and risk.

• Ensuring the Fund’s investments are well managed through supporting the Endowment Investment Committee (this does not require investment experience). 

• Managing our Grants and Evaluation Committee (this decides which evaluations we should fund) and ensuring it operates effectively. 

• Ensuring that any ambiguities in the organisation are identified and removed. 

You make sure that the Fund has the people, tools and resources in place to excel. This will require us to:  

• Hire, develop and inspire the very best people: Managing our Head of People, you will ensure that we hire the best possible staff, compensate them appropriately, provide necessary and effective training, maintain a strong focus on staff well-being, manage and develop staff effectively and address poor performance when required. 

• Provide staff with the tools they need to perform: Managing our Head of Grant Operations, you will ensure that we have the tools we need to deliver, including management information, databases, systems and processes and office facilities. 

• Track performance: Track performance against our goals efficiently and effectively, championing a system of accountability and action to review, identify and empower the right people to act on delivering according to the plan. 

Working with colleagues, you’ll ensure we award grants, manage grantees and oversee evaluations efficiently and effectively. This will require us to: 

• Make excellent decisions about our grants: Working with – and potentially managing1 - the Assistant Director for Programmes, Impact and Partnerships, you will help to ensure that our processes for assessing funding applications achieve our organisational priorities for evidence generation. This requires you to understand what partners are trying to do, whether it’s likely to work, whether it will help us build an accessible and trusted body of knowledge, and whether we can build on it to make long-term change happen. 

• Evaluate our programmes: Working with - and potentially managing - the Assistant Director of Evaluation, you will help to ensure that we select and partner with high-quality evaluators to understand how well different activities work.

• Ensuring the team maintains effective monitoring processes: Working with your team, you will develop the necessary skills, processes and decision-making processes to identify when things aren’t going to plan and respond accordingly.

• Build strong relationships with your external partners: You and your team will build strong, trusting relationships with the projects the YEF funds and the evaluators that we work with. Your team will be known for being attentive yet assertive and measured and efficient in the reporting information we expect. You will become well connected in the sectors that we are working in.

• Identify opportunities to scale up projects: You will be proactive in identifying projects that would benefit from capacity development support or that may be ready to scale up their work, collaborating with Impetus to deliver on this. 

In support of these goals you will also 

• Lead and build a team that is so much more than the sum of its parts: Working with your direct reports you will build a culture that brings the very best of the different skill sets and approaches in your team. You will lead this team, providing exceptional direction, culture and clarity. 

• Make it easy to be effective when working in your team: You will bring clarity, lean processes, clear accountabilities, timely decision-making and effective systems so that people working in your team comment on how easy it is to get things done. 

• See your primary team as the Directors team: As a core member of the Directors team, you will be part of making the most important decisions about the short-term and long-term strategy of the Fund. You will build and model the culture and values that we need to make a real difference. You will leave ego at home and look to make the rest of this team a great success. 

Person specification 

• You are excellent at leading on finance in an organisation: You find it easy and straightforward to develop and oversee, large organisational budgets and ensure timely preparation of management accounts. You’re excellent at financial forecasting and understand how to make judgements and recommendations based on future scenario planning. You have experience reporting to Boards on financial performance and health, and leading on organisational external audits.

• You are strategic about finance: You’ve got real skill in distilling complex financial information into simple, easy to understand reports and presentations that enable good decision-making. You see your knowledge of finance as a way to serve Director-level colleagues with overall decision-making. You also understand how to navigate competing priorities and how to calculate and articulate risk and reward, knowing few decisions are straightforward.

• You get teams to use data well: You understand that accurate data and excellent management information tools enable good decision-making. You understand how management information databases (like Salesforce) work and would be able to maintain and build a culture of recording data and maintaining data quality within big teams. Ideally, you have experience working directly with Salesforce.

• You get things done and are brilliant at improving things: In previous jobs, you have held significant responsibility for ensuring challenging projects are delivered on time. You like finding ways to make things operate better for everyone. You are excellent at designing and putting in place effective systems and processes.

• You are a low ego and effective leader: You have a track record of building and leading effective teams. You are thoughtful about how to get a team working well and people tend to warm to you and respect you. You are not afraid of managing someone brighter and better than you or of addressing poor performance. You leave ego at home. You work very well in a team. You like taking responsibility for things. You can balance the task, the individual and the team. 

• You are interested and experienced in both staff development and financial planning: You are equally at home thinking about the processes and approach we need to recruit and develop great staff as you are thinking about how we control our expenditure and report our finances.

• You learn fast but remain humble: You are quick at getting your head around things. It wouldn't faze you to have responsibility for organising things that are new to you as long as you have an expert to ask advice from. You like learning and developing. You know how much you don't know as well as what you do.

• You are interested and thoughtful about grant-making and evaluation: You may not be an expert in grant-making, but you have experience of how charities think and approach applications for money. You have enough cynicism to know how these things can go wrong, but not so much that you can’t make them go right. You may not be an expert in evaluation, but you care about finding out what works.

• You are an excellent strategic thinker: People say that you are good at seeing the big picture as well as the detail. You have experience of wrestling into place a strategy for a project or organisation. You would be able to describe the strategy of the work you are leading at the moment. You are able to see things from different points of view. 

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Additional benefits include 

£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities. 

If you’re interested  

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this job" button by 5pm, Friday 31st May 2024. 

We will plan to host the first round of interviews the week commencing the 3rd June 2024. 

You’ll be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.  

Your data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 
 
The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Brain Tumour Research is looking for an Office Administrator to help deliver a superior supporter journey, managing volunteers and fulfilment of fundraiser and supporter materials. To manage merchandise and stock to ensure timely and accurate recording of stock movements and sales. To answer the main telephone line in a sensitive and professional manner.

Position: Office Administrator
Location: Head Office, Milton Keynes
Salary: Circa £25,000 per annum
Hours: Full time, 35 hours pw
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme, death in service policy, electric car and bike salary sacrifice scheme.

About the Role 
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.

As an Office Administrator, you will be a key part of the fulfilment process, using Shopify, aiding our fundraisers and supporters to achieve maximum income generation, answering calls and emails from our supporters and fundraisers, with a focus on the supporter journey by being sensitive and empathetic, while raising awareness.

About You 
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.

Do you have:

• Experience of working with members of the public and/or volunteers
• Experience working with Microsoft Office and a CRM database
• Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience
• Experience working in a stock room desirable but not essential

About Brain Tumour Research 
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

Closing Date: 3rd May 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have experience in, or be looking for a career in: Administration, Charity Administrator, Fundraising Administrator, Charity Assistant, Office Administrator, Administration Assistant, Office Junior, Stock Assistant

No agencies please.

WHO WE ARE

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London.  This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.

THE OPPORTUNITY

We are now inviting suitable candidates to apply for the role of Senior Employment Advisor.  We need to swiftly build a team of around 20 Employment Advisors and Senior Employment Advisors, so there are multiple opportunities available to applicants.  These roles will be guided and supported by a Service Lead, as well as Twining’s established and experienced Senior Leadership Team and Trustees.

THE OFFER

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home

THE ROLE – SENIOR EMPLOYMENT ADVISORS

Senior Employment Advisors (SEAs) will manage a team of Employment Advisers to provide supervision, training, caseload management, and role modelling best practice approaches to job retention. The SEA will play a pivotal role in managing a high-quality service that meets the exacting standards of our commissioners and delivers positive outcomes for service users.

Providing vision and direction, you will lead the development of our network of relationships, building capacity and ensuring the success of our job retention services across all providers. Making sure our clients receive the best service to meet their needs, you will be comfortable in managing contracts against our agreed service objectives and performance outcomes. Uppermost in your mind, will be building strong collaborative working relationships in your community with our partners.

This role would ideally suit someone experienced in employment support and managing a small team, however, we will consider applicants with transferable skills from relevant fields (e.g. psychology, counselling, human resources or recruitment).

SENIOR EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES

1. Manage a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering a job retention service. This will include managing direct reports and working alongside managers and frontline staff and members of partner/commissioner organisations.

2. Deliver a role with a dual responsibility to clinical partners/therapeutic services and Twining, while complying with Twining’s internal procedures and all relationships, both internally and externally.

3. Monitor and manage performance of the Employment Advisors (EAs), carry out monthly 1-2-1 meetings, quarterly performance appraisal reviews, managing the full spectrum of employee relations issues, the wellbeing of your staff and guiding EAs both individually and collectively on the achievement of individual and team performance targets.

4. Manage a small caseload advising and supporting clients to address problems in the workplace to help them return to work, remain in work, or find new employment.

5. Submit accurate, timely monthly reports to the Service Lead and any other management information requested on the performance and delivery of the service.

6. Produce regular monitoring reports for external stakeholders, including commissioners.

7. Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.

8. Identify barriers for service excellence and work with internal and external stakeholders to implement solutions to ensure a high-performance service.

9. Identify, devise and lead on the training needs of staff and arrange appropriate training to support with continuous professional development.

10. Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice).

11. Lead on presentations, network meetings, site meetings or any other people-facing activity required of the service.

12. Coordinate the work of EAs to build relationships with local employers to access the hidden labour market, external agencies and delivery of job seeking groups.

13. Provide solution focused monthly supervisions and case management for each EA as well as those with other providers/partners.

14. Guide, mentor and coach the EA team to deliver on objectives that will assist in helping a programme participant to return to work and decrease the likelihood of further absence in the future.

15. Ensure that client satisfaction is a high priority in everything we do and facilitate a range of opportunities for them to feedback on the service whether through surveys, interviews or other platforms and use the information gained to review and develop the service.

16. Involve service users in co-production of service developments where possible.

17. Meet with line managers from partner organisations to discuss and agree priorities and work plans.

18. Attend network meetings, or other partnership working and team meetings, as appropriate.

19. Develop relationships with local employers in order to promote good practice approaches to managing mental or physical health in the workplace.

20. Develop relationships with a range of external agencies that help individuals to achieve their employment goals.

21. Perform other tasks as required by your manager.

The role holder must also:

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organization’s needs.

5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.

About Black Thrive 

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth (BTL) Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm. 

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining, and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change. 

We have grown rapidly since 2021 and so still have a start-up culture and often deal with competing priorities at a fast pace. 

The aim of Black Queer & Thriving is to explore the health and wellbeing needs of Black LGBTQ+ people in Lambeth and Southwark, develop community research that details these needs with the Working Group and use the outcome to influence local policy and infrastructure. 

The purpose of this role is to support the Black Queer & Thriving workstream with the main priorities being: 

• Providing administrative support to the development of the Black LGBTQ+ Working Group, including organising meetings and minute taking; 

• Supporting relationship management with Lambeth and Southwark’s Black LGBTQ+ community; and 

• Leading on a community research project exploring the health and wellbeing experiences of Black LGBTQ+ people in Lambeth and Southwark.

The list below is not an exhaustive list of duties, due to the dynamic nature of the work occurring at Black Thrive we are looking for someone who is willing to adapt to our responsive workstreams, and who can be agile in the performance of different tasks.

Duties and responsibilities 

1. Support the project’s engagement and involvement with Lambeth and Southwark’s Black LGBTQ+ communities, particularly young people. 

2. Lead on designing and maintaining databases to support the network mapping of stakeholders and ensure relationship management of key stakeholders. 

3. Leading on a community research project with the Working Group and participate in and support other research, evaluation and learning activities. 

4. Keep abreast of various projects, initiatives and coalitions locally, regionally and nationally, as well as emerging legislation policy and practice related to the workstream. 

5. Support the Programme & Partnership Manager with project management and reporting arrangements relating to the achievement of objectives and milestones. 

6. Organise meeting and events and manage the associated administration such as room bookings, preparing and distribution of agendas, minute taking and action tracking. 

7. Support the development of the Black LGBTQ+ Working Group, including recruitment, organising meetings and minutes. 

8. Produce and deliver presentations, reports and other materials relevant to the role. 

9. Lead on producing content for internal and external blog posts and digital content across our communication channels to ensure effective communication of Black Thrive’s employment work to relevant audiences. 

10.  Put in place appropriate project and financial management arrangements to ensure the achievement of objectives and milestones relating to the Communities workstream.

11.  Ensure compliance with legislation and policies relevant to the job role, including equality, safeguarding, health and safety, data protection and financial probity.

12.  Spend up to 10% of time supporting corporate business, such as strategy and administration.

13.  Occasionally work at weekends and in the evenings when required. 

Who we are:

The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.

We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!

Who we are looking for:

A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.

Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.

This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 

This role will also deliver general administration and data processing as required. 

To view the job description, please click here.

Where you will be working:

Home based, with occasional travel when required.

How to apply:

• To apply for this role please click the Apply button below
• When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Permanent, 35 hours per week, full time. We offer hybrid working with the option to discuss flexible and compressed hours.You would be expected to work on site at the Home for at least one day per week, with the option of remote work for the rest of the week.

 At Edinburgh Dog & Cat Home, love has no limits. We take a big picture view of what is best for dogs and cats; and a tireless, long-term approach to their care. In addition, we strive to create a safe and nurturing environment not only to the animals, but also our people. Our mission is to protect loving homes, find loving homes and run a loving Home.

We are delighted to be recruiting for the newly created role of Legacy Officer in the Home’s Fundraising Team.

As a Legacy Officer you will play a pivotal part in growing this important source of income which comprises both legacy administration and legacy marketing. Legacies play a vital role at the Home, funding on average 1/3 of our annual income and you will support the implementation of a legacy strategy, aimed at growing income.

You will collaborate closely with the Legacy and Individual Giving Manager and Head of Fundraising to develop strategy and drive income growth, while delivering concise reports on key performance indicators. Your meticulous attention to detail will shine as you manage the day-to-day administration of our legacy caseload, handling complex gifts and resolving any issues. Compliance with legal and regulatory requirements will be second nature to you, as you ensure all funds are administered correctly in alignment with donors' wishes. Collaborating seamlessly with various teams, you'll ensure smooth operations, accurate record-keeping, and insightful analysis. Leveraging your marketing prowess, you'll engage with stakeholders, cultivate relationships, and develop innovative approaches to boost supporter loyalty and engagement.

We're looking for someone with expertise in Microsoft packages, estate administration, and CRM databases. You should excel in building relationships, delivering supporter communications, and assessing legacy activities. Strong communication, research, and numeracy skills are essential, along with a knack for relationship management and attention to detail. A positive attitude, diplomacy, and adaptability are also vital.

If you're passionate about animal welfare, ready to make a lasting impact and drive our legacy programme to new heights, we invite you to apply and be part of our dynamic team!

Further information for this amazing role can be found in our website. To apply, please send your CV and cover letter by Tuesday 14th May.

Mid-Level Giving Officer

Position Objective:

The Mid-Level Giving Officer will support PETA’s impact and growth through their work with an exciting portfolio of mid-level donors typically giving £250 - £999 size gifts. They will be responsible for managing all aspects of cultivating, stewarding and soliciting from this pool of valued supporters, including Vanguard Society Members, to provide a first-rate donor experience while deepening members’ engagement and financial support. The Mid-Level Giving Officer will also work collaboratively with other departments to enhance the mid-level donor experience, identify and refer major donor prospects to the appropriate team members, and ensure that efficient processes are in place.

Term of Employment:

Full-time

Location:

London (hybrid)

Reports to:

Assistant Director, International Fundraising

Salary:

£30,000 - £35,000

Primary Duties and Responsibilities:

• Manage and maintain a portfolio of Vanguard Society donors and prospects
• Creating engaging donor journeys and presenting opportunities for deeper engagement
• Develop and implement donor-specific plans of strategic communication touches by phone, email and mail. This will include updates on PETA’s progress and victories, messages of gratitude, invitations to events, and asks to donors to increase their financial support. 
• Manage a portfolio of Vanguard Society and mid-level donors, each giving £250 + or with the capacity to make annual gifts at a higher level (at one time as well as cumulatively), including cultivating and stewarding each donor to increase their engagement and giving.
• Solicit and close gifts from assigned mid-level donors.
• Regularly qualify new prospects and donors in their capacity, inclination, affinity, and readiness to give.
• Track and achieve key activity and revenue metrics, while meeting weekly with the manager to report on progress, challenges, and opportunities.
• Ensure that mid-level donors’ database records are updated in a timely fashion. Document pertinent information (meetings, correspondence, notes, etc.) for the purpose of enhancing and developing PETA's donor database.
• Coordinate and collaborate with other teams and colleagues, including legacy, direct response, data, prospect research and communications, to enhance the donor experience and ensure that efficient processes are in place.
• Stay up-to-date on mid-level fundraising techniques and methods used in the nonprofit sector and attend professional-training opportunities as well as weekly coaching and progress reporting meetings
• Conduct oneself in a professional, friendly and truthful manner to donors.
• Perform any other duties requested by the supervisor.
• Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
• Work with key PETA staff to find ways to engage donors in our mission, including by meeting supporters face to face or over the phone
• Monitor donors’ motivations and help to contribute to tailor cultivation events
• Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
• Keep all donors in the portfolio up to date on the campaigns and initiatives of PETA and our affiliates
• Document pertinent information for the purpose of enhancing and developing donor profiles, including demographic, donation, correspondence, membership, and personal information for Vanguard Society members
• Maintain and expand knowledge of relevant departmental software (e.g. Raiser’s Edge, NXT, etc) in order to improve communication with donors
• Assist with the preparation and proofreading of mailings and other communications, as needed
• Monitor the acknowledgment process at Woods, working closely with staff to ensure that acknowledgements and welcome packs are sent out efficiently and that queries are passed to us within the agreed timeframe
• Maintain strict confidentiality at all times
• Perform and manage any other projects or duties requested by the supervisor

Qualifications:

• Fundraising experience
• Excellent written and verbal communication skills
• Thorough knowledge of animal rights issues and PETA campaigns
• Demonstrated exceptional attention to detail
• Demonstrated ability to prepare professional business communications
• Proven ability to interact with donors in a professional and personable manner
• Proven ability to manage multiple projects simultaneously and effectively
• Proven ability to take initiative and work independently
• Commitment to PETA's objectives
• Adherence to a vegan lifestyle strongly preferred

VCSE Research & Insight Worker

NJC Scale Point 23: £32,076 FTE, actual for 22.5hrs £19,245.60

22.5 hours per week

Fixed Term

Eccles, Salford

In October 2022 Salford City Council commissioned Salford CVS to undertake research into the strengths of the Voluntary, Community and Social Enterprise (VCSE) sector as part of their Joint Needs and Strengths Assessment.

Every three years since 2008, Salford CVS leads on State of the VCSE Sector research in Salford and also across Greater Manchester. Working with other local infrastructure organisations, we aim to provide a comprehensive overview of the VCSE sector. Our last research report was published in 2021 and we have started planning for the research to be conducted this year.

In August 2023 we further developed our VCSE sector research and insight work with the commencement of our Salford 99 longitudinal study. This research project is designed to understand the issues affecting the VCSE sector in Salford and aims to track 99 VCSE organisations every six months for a three-year period, so that we gain ‘live’ insight in between our three-yearly State of the VCSE sector large research project. Alongside this work we conduct a Pulse Check survey with a variety of VCSE organisations to get a snapshot of what is changing for them each quarter.

This exciting VCS Research and Insight role involves a combination of VCSE engagement and insight work across Salford.

We are looking for someone who:

• Has experience of research, data collection, analysis and excellent report-writing skills
• Will enjoy working in a fast-paced environment within a team of dedicated, friendly people who believe in making a difference
• Has fantastic organisational skills – able to multitask and work effectively in a busy team environment
• Is able to effectively engage with a wide range of VCSE groups and organisations
• Understands the importance of confidentiality - as you will be involved in conversations on sensitive and confidential topics
• Enjoys working with a diverse range of people from a wide variety of backgrounds and organisations
• Is passionate about the voluntary, community and social enterprise sector

If that sounds like you – then we want to hear from you!

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants leave and compassionate leave - to help deal with life’s unforeseen circumstances
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work Scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture

Closing date: Friday 24th May 2024 at 12 noon

Interview date: Friday 7th June 2024

We reserve the right to review applications before the closing date should we get sufficient applications.

Please note late applications will not be accepted.

You will be a key contributor to the Major Gifts programme, supported by the Head of Major Gifts, through the successful recruitment and cultivation of new prospects, and management of your own portfolio of major donors. You will produce cultivation plans for individual Major Donors, meet them, craft tailored proposals and reports for them.

We are looking for individuals who are excellent communicators, have 3+ years’ experience in a similar challenging role ideally working with HNWI.

This role will be based at St Barnabas House, however, the team works across different sites and there will be requirement for you to work at Martlets in Brighton and Chestnut Tree House in Angmering to meet the needs of the service.

Please check the other roles we have available:

• Education and Wellbeing Specialist (mental health) full or part-time
• Counsellor (part time)

Check our Brook Careers website for more details about the available roles. 

About Education & Wellbeing Coordinator (mental health) role:

Hours: Part-Time 30 hours per week with the option to join 4 day week and go down to 24 hours after passing probation with no decrease in salary

Contract: Fixed Term - contract end date 31/03/25

Location: Truro, Cornwall

Salary: £30,000 pro rata

Closing date: 19/05/24

Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage. 

Job Overview:

To provide high quality, flexible local management for mental health and wellbeing services in targeted education and youth settings and the mental health hub ensuring successful service coordination including all operational elements and ongoing delivery.

To provide high quality management support and supervision to a team of Education and Wellbeing Specialists and Counsellors who deliver mental health and wellbeing interventions and provide information, advice and guidance to people aged 11 to 24.

To work collaboratively to ensure Brook is aware of and accessing service and business developmental opportunities.

To learn more about the role and person specification please read attached 'role specification'.
 

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – with contributions matched up to a maximum of 4% 
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

If you are interested in applying for this post, please review the Job Description and complete an application form. 

Thank you for your interest in working for Brook.

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Hybrid working 1-2 days per week in our Head Office (SE5 8JB) with occasional travel to regional offices

Ref: FML -241

Are you a passionate and proactive individual who is willing to test and manage the implementation of new ideas and processes? Do you have a proven record of working in a charity fundraising environment and of winning and/or managing five- and six-figure grants?

If so, join St Giles Trust as our Fundraising Manager, where you will contribute to the implementation of our new Fundraising Strategy 23 – 26, plus have line management responsibilities and lead a sub-team who will have the responsibility to generate at least £500,000 per year. 

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As a valued and integral part of the Fundraising and Communications team, our successful candidate will lead a small sub-team to generate at least £500,000 income each year, including the direct line management of a Senior Fundraising Officer, who you will support to line manage the Fundraising Assistant.  We will count on you to implement effective processes and procedures across the Fundraising and collaborating teams, manage and refine processes for recordkeeping and devise, maintain and update our Fundraising Handbook.

You will also be expected to manage the development and implementation of our Individual Giving Strategy and our Individual Giving income stream through single and regular giving appeals, as well as managing a portfolio of challenge events nationally that provides excellent stewardship for a range of participants.  Developing and designing high-quality applications, presentations, and pitches to secure five-, six- and seven figure funding opportunities from Trusts & Foundations, Corporates and High Net Worth Individuals is a key element of this role, as is providing excellent stewardship to existing donors.

What we are looking for

• Expert knowledge of the fundraising landscape
• Experience devising cultivation and solicitation strategies and database management
• Knowledge of fundraising best practice and regulations and of anti-discriminatory working practices
• Excellent interpersonal, relationship-building and communication skills, with the ability to write compelling, tailored and informative copy for reports, applications and external communications
• Ability to think strategically and develop innovative ideas to help us stand out to existing and new donors.  

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

For further information and to apply, please visit our website via this advert. 

Closing date: 11pm, Monday, 27th May 2024.   Interview: 1st stage Monday 3rd June 2024, 2nd stage Thursday 6th June 2024

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation

We have an opportunity for a Service Delivery Assistant to join the team based in Ashford, Kent, working 35 hours a week, on a Monday to Friday basis.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Ashford, Kent office

What is the role about?

A new project to support survivors of Domestic Abuse named 'SAFER' means we have a vacancy in the Administration Team. Undertaking a range of administration tasks to support the Kent Team in their day to day operations helping people affected by crime. Using a range of databases to enter or retrieve information, communicating with colleagues, the police and other agencies by e-mail and telephone and receiving and responding to internal and external queries and referrals.

You will need:

Our ideal candidate is someone who is resilient, confident, happy to work as part of a team and willing to constantly learn and adapt to new situations. They will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. Training will be provided in the use of our Case Management System.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.