Direct Employer Jobs

SHAK (South Hampstead and Kilburn Community Partnership) is a resident led charity based on the Alexandra and Ainsworth estate in the Kilburn Ward of Camden, London, dedicated to supporting residents and young people living in an area of high deprivation.

Our Mission is to work with local young people and adults to improve well-being, inclusion and life chances by nurturing talents, passions, skills and confidence.

Our Vision is of a place where everyone can live, learn and grow together.

We do this by identifying and meeting local needs with a range of opportunities in areas of lifelong learning, youth activities, community involvement, employment support, advice and guidance, volunteering, events etc.

If successful you will be based at “The ARC Youth Club”, an estate based youth led centre with integrated music studio, kitchen, games and "chill-out" space. The ARC engages approximately 250 young people per year and plays a vital role in their welfare and development outside of school. In holidays we offer a full program of activities and free meals for young people who may otherwise miss out.

You will deliver a range of activities e.g. cooking, arts & crafts, sports, trips, music, events etc. You will also offer support and guidance for local young people and enable them to develop life long skills while designing and running their own projects, forums etc.

 

Duties Include:

Promoting and delivering activities for young people aged 9-19 yrs  (up to 25 for young people with SEND)

Engaging with a range of young people from diverse backgrounds and with multiple needs

Ensuring safeguarding standards are maintained and other policies and procedures are upheld

Working in partnership with other organisations to meet local needs

Acting as an effective part of youth team and wider SHAK team

Admin and reporting duties as required

 

Skills & Experience

• Minimum Level 3 youth work qualification or equivalent and significant, relevant experience of youth service delivery.
• Experience of engaging girls in youth programmes successfully
• Knowledge of youth policies, safeguarding procedures and legislation
• Good communication, people skills and ability to work effectively as part of a team.
• Ability to relate, support and engage with wide range of young people
• Proficient with computers, social media and other modern technologies

 

Personal Attributes

• Highly motivated and driven by positive values and commitment to motivating others 
• Flexible and adaptable against a background of change
• Resourceful- ability to work on own initiative and solve problems
• Good punctuality, organisational and presentation skills
• Creativity, resilience & commitment

Company Overview

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.

Programme Overview

The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in September 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other community partners to ensure that individuals are fully supported with their journey back to employment and integration into UK society. The programme includes delivery of employability- focussed English to Speakers of Other Languages (ESOL) tuition for some of the defined cohorts.

Palladium is responsible for delivering the programme in the South East of England

Primary Duties and responsibilities:

As Case Manager, you will be responsible for delivering the front-line support to customers on the Home Office Refugee Employability Programme, ensuring that they receive excellent service which is compliant with all Home Office requirements.

Your responsibilities will include:

· Take responsibility for engaging with potential customers, explaining eligibility and bringing in referrals to the programme as part of a coordinated team approach.

· Be accountable for your caseload of assigned customers and working with them to address their learning, integration and employment needs in line with both contractual requirements and the individual’s needs. This will include:   

o Building rapport and a positive working relationship with each customer.

o Assessing the customer’s starting position to decide how to best meet their needs. 

o Creating and following through with individual Personal Development Plans, ensuring appropriate and effective activity is undertaken by each customer.

o Providing challenge, advice, and guidance where appropriate, to develop customers’ capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.

· Develop an understanding of specialist signposting services in the local area/region, so that you are able to source and refer customers to additional support when needed;

· Cultivate a welcoming environment and ensure a high level of engagement / re-engagement with customers;

· Work collaboratively as part of a small team to ensure excellent support for all customers;

· Deliver programme in accordance with contractual Service Level Agreements and company standards;

· Maintain customers’ records in accordance with data protection requirements so that personal information is safeguarded, and the customer journey is accurately recorded;

· Meet personal performance targets, Key Performance Indicators and Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face;

· Develop relationships and networks with key local stakeholders including employers to provide the best possible support for customers.

Skills and experience:

Required

· A passion for working with people

· Experience of working in a customer engagement and support-focused role

· Experience of providing one-to-one support and coaching to individuals with the ability to constructively challenge where needed

· Experience in the management of a caseload of individual customers according to a set of contractual standards and requirements

·  A level of independence and professionalism to work independently

· Detail-oriented with strong organisational and communication skills

· The ability to be based in, and travel around designated catchment areas, candidates already based in  Hampsire, Surrey and Sussex and Thames Valley are encouraged to apply.

Desirable

· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience

· Experience delivering one-to-one employability support or ESOL assessments and training

· Trained in trauma-informed approaches and safeguarding

· Access to a reliable vehicle and a full, clean drivers licence

· Knowledge of languages including Amharic, Arabic, Albanian, Bengali, Dari, Farsi, Hindi, Pashto, Spanish, Tigrinya, Urdu or Yoruba

Key Competencies:

· Ability to engage, motivate, challenge and inspire; 

· Proactive and solution focused, bringing both creativity and practicality to bear;

· Excellent communication skills; 

· Performance and target focused; 

· Excellent organisation and prioritisation skills; 

· The determination and drive to want to make a positive difference.

Location and compensation

You will primarily working on an outreach basis within the community and you will be given a base location. Any travel to meet customers outside the base location will be reimbursed in line with the travel policy.

Compensation: You will receive a salary in the range 26,000-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.

About the Role

An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.

Role Purpose

To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.

Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.

2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.

3. Support to champion future skills – Competition portfolio reviews and audit:

• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.

4. Operational Impact:

• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.

5. To work with internal or external stakeholders at all:

• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.

6. General

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:

• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]

Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]

Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]

Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].

How to apply: Please view the attached supporting document for full details on how to submit an application.

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Introduction to the role

We have an exciting opportunity for a versatile professional to join our team as a

Venue & Tech Coordinator. You will be instrumental in providing venue management, tech and AV support for a variety of events, ranging from webinars to live streamed in-person concerts, talks and conferences. This aspect of the role will necessitate availability outside of standard business hours, ensuring our events run smoothly and effectively. Your skills will extend to operating sound desks, lighting setups, and demonstrating a proactive approach to problem-solving in a live event context.

Interpersonal skills and problem-solving skills will be paramount, as you will be collaborating closely with different segments of the team, ensuring seamless communication and coordination.

Your role will also involve contributing to supporting the venue team, requiring a versatile approach and a readiness to adapt to various operational needs, and be the 'go-to' person for venue-related issues. This is an opportunity for someone who not only excels in the technical domain but also thrives in a collaborative environment and is eager to make a meaningful impact on our events and venue operations. If you have the experience and knowledge to bring to this dynamic role, we want to hear from you!

•Salary and working hours: Part-time approx 17.5 hours per week (negotiable) including out of hours event support, £30,000 pro rata.

• Location: On site, St Ethelburga's Centre, City of London

•Please note: Unfortunately we cannot sponsor visas for this role

NOTE: This role has the potential to be combined into one full-time position with the IT Systems Coordinator role, suitable for candidates with IT expertise. For more information, please visit our website stethelburgas-dot-org

Responsibilities

As the Venue and Tech Coordinator, you will be responsible for:

• Tech support for events: Providing technical support for webinars and in-person events, including sound and lighting setup and safe storage, and ensuring a seamless experience for participants. This will involve working outside of regular business hours on occasion.

• Contributing to venue management: A key member of the venue hire business, including client tech support, trouble-shooting, setup, clear-up and ongoing care of the venue, and viewings.

• Administrative support as needed by the charity: this aspect of the role may develop over time, responding to the needs of the charity and the interests and talents of the successful applicant.

Is this you?

Required

• You have audio technology experience and understanding (mixing desks, connector types and uses, signal flow and gain staging etc)

• You are a strong logical thinker and love solving complex problems

• You enjoy team collaboration and demonstrate strong interpersonal skills to coordinate and deliver technical aspects of events

About Us

“Bridging divides, loving Earth”

St Ethelburga’s work sits at the intersection of climate and peace. We believe there can be no peace on Earth unless we also realise peace with Earth.

St Ethelburga’s is a ‘maker of peacemakers.’ We offer events, training, leadership programmes and multimedia content which equip and inspire people to become peacemakers in their own contexts. Our project areas include community reconciliation, refugee inclusion, radical resilience, viewpoint diversity, and spiritual ecology.

We offer the opportunity to work with a kind team in a beautiful and dynamic environment. If you are a tech-savvy professional with programming experience, a passion for IT management and a desire to contribute to a meaningful cause, we would love to hear from you!

To apply: 

Please address your application to the Co-Director, Tarot Couzyn, with a CV and a covering letter saying why you would like the job, and how your experience is relevant to this role.

Please note only applications with a covering letter will be considered. 

Closing date: Fri 26th May 2024

As Fundraising Executive, you will be responsible for ensuring our supporters receive a positive and rewarding experience, as well as providing administration support for the fundraising team, including assisting on events and campaigns.

We are looking for a motivated, confident individual with strong organisational skills and an impeccable attention to detail, who is passionate about fundraising and our ambition and purpose. The successful applicant will be expected to have a broad understanding of a range of income generation methods and communication styles, and the charity sector.

You will play a key role in attracting, building and managing relationships with a range of supporters including individual donors and fundraisers, community groups, local businesses, and volunteers. From initial enquiries to fundraisers and doners, to taking responsibility for our thanking, you will look after our complete supporter care journey and ensure that the Foundation provides an exceptional experience for our supporters.

You will develop key relationships within the Foundation and Club, providing support to the rest of the Fundraising and Engagement Team as required. Some weekend and evening working will be required as part of the role. Previous experience is desirable, not essential, and the right candidate will be given scope for career progression and additional responsibilities as we grow. 

Key responsibilities 

• Act as main point of contact for supporters and donors, responding to enquiries in a timely manner
• Provide fundraising support to those raising money for the Foundation, including challenge event participants, schools, clubs, and community fundraisers
• Assist in the delivery of matchday activity for the Foundation, primarily through our 50/50 Raffle and other activations that raise funds and awareness of our purpose
• Support the Events Manager and Head of Fundraising and Engagement in the delivery of Foundation events
• Support our growing portfolio of challenge events, researching opportunities for the Foundation supporters to raise funds, and delivering exceptional supporter care to ensure we maximise these opportunities and build relationships with our fundraisers
• Assist the Head of Fundraising and Engagement in the development and delivery of a community fundraising programme
• Maintain and update donor records on our fundraising database
• Manage the administration and fulfilment of auction and other fundraising prizes, being the main point of contact for donors and relevant partners and ambassadors
• Cultivate and maintain excellent working relationships with key stakeholders, including but not limited to Harlequin FC, their partners and sponsors, regular individual givers and high-net worth donors, community fundraisers, local schools and clubs
• Represent the Foundation both internally and externally, acting as an ambassador for the Foundation and advocating for our work 

Person specification

Qualification and experience

• Educated to degree level or demonstrable equivalent experience
• A minimum of two years’ experience in a professional environment in a similar, admin or events-based role
• Excellent user of Word, Excel, PowerPoint, and experience of CRM systems and project management tools
• Excellent written and verbal communication skills
• Able to evidence experience of building excellent relationships and a confidence in networking and proactively communication with a range of stakeholders
• Experience of working with data and administrative tasks Desirable
• Experience of working in a similar fundraising executive/supporter care role (desirable)
• Experience of working with high-net-worth individuals or celebrities would be an advantage

Skills, abilities and knowledge

• Highly organised with excellent planning and coordination skills and a meticulous attention to detail
• Strong communications skills and decision-making capabilities
• Good financial literacy and confidence in working with data
• Excellent supporter care skills, with the ability to differentiate your communication to meet the needs of the audience and a willingness to go above and beyond to deliver exceptional experiences
• Knowledge of fundraising and understanding of different income generation methods with the charity sector
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and solving problems
• Experience in managing a diverse workload with multiple deadlines and to be able to prioritise when needed
• Hands on, with a willingness to get stuck in and support the delivery of our work
• A commitment to safeguarding children, young people, and vulnerable adults
• An understanding of and a commitment to equal opportunities issues both in the workplace and the wider community

Applying for the role

To apply for the role, please fill out an application form and send it along with a cover letter outlining your suitability for the role. Applicants are strongly advised to read the person specification closely and ensure their cover letter demonstrates how they meet the criteria for the role. All applications will be reviewed on a rolling basis, so we encourage all applicants to apply as soon as possible.

Regional Manager for London x 2 - £29,000  per annum plus London Weighting (pro-rata)

6-month fixed term contract (continuing subject to funding)

**Please note that applications submitted without a Covering Letter will not be considered**

Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

There are TWO Regional Manager roles to consider;

1. Regional Manager for Programme Delivery: Focusing on mentee demand, managing the end-to-end coordination of multiple programmes cross London. 

2. Regional Manager for Volunteer Mentors: Focusing on mentor supply, securing sufficient volunteers for young people, primarily for London programmes and also for 1MM’s national outreach.

Are your passions and strengths aligned with closely engaging with youth organisations to establish successful 1MM Mentoring programmes, or large scale outreach to establish enough volunteers so that no young people on those programmes, misses out?

Would you like:

• The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?

• A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• An exciting opportunity to shape a growing organisation?

• Monthly Learning and Development training sessions for the whole team to enhance your personal development?

• 15 hours per year volunteering allowance?

If so, this is the role for YOU!

The Regional Manager (RM) roles are responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors, which includes partnership development, online site listing, and matching mentors/mentees, general oversight of mentoring relationships in different programmes, implementation of safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond.  This role reports to the Chief Commercial Officer (CCO).

1MM RM’s main tasks include:

• Help 1MM to scale by establishing over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)

• Meet all quality assurance KPIs.

• Maximise conversion, retention, and mitigate drop-off

• Ongoing support for key stakeholder partners; Youth Partners (e.g. schools, colleges etc), or Employers. And maintaining strong relationships.

• Securing at least one new partner per quarter.

• Become familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.

• Providing regular reports on progress related to the role.

• Potential for line-management responsibilities as the team grows.

For a more detailed job description, please see the job pack attached.

Terms and Conditions:

This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.

Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata)..  We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.

Details on how to apply are attached as “Application Guidelines”

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Bedfordshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for a part time Advocate to join our team covering Bedfordshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata for part time colleagues
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 5pm on 27/05/2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

Location: Kent
Salary: £27,584
Hours: Full time (35 hours per week over 4 days)
Job Type: Full time
Contract Type: Permanent

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Swaleside (subject to contract award). Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Swaleside, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

?Interviews are planned for the week commencing the 3rd June 2024 (online).

REF-214 009

Location: Kent
Salary: £27,584 FTE
Hours: 35 hours per week
Job Type: Full time
Contract Type: Permanent

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

Shannon Trust facilitator roles in Kent at HMP Rochester and HMP Standford Hill (2 part time roles or job share considered)

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes in the Kent area. We are looking for 1 full time (or 2 part time) facilitators to be based at either HMP Rochester (21 hours per week) or HMP Standford Hill (14 hours per week). Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

?Interviews are planned for the week commencing 3rd June 2024 (online).

REF-214 004

Walking With The Wounded supports those who have served in the Armed Forces and their families.  We specialise in developing pathways into employment with organisations who recognise and value the unique skills and qualities of our ex-service personnel. 

For this role, your caseload will be received from the NHS.

It is recognised that secure and appropriate employment is a key factor for improved mental health, therefore, you will form part of that individual’s wider support team in providing the specialist employment support element. You will be expected to work closely with referring partners, meeting regularly to feedback on the progress with individual service users. You will also need to work with local organisations; developing a bank of employers who are willing to explore supporting your clients, securing work placement opportunities, identifying any necessary training, sourcing competitive roles and, where this is successful, providing in-work support to both employer and employee to ensure a smooth transition.

In return, we will provide you with the opportunity to demonstrate and develop your skills in a supportive, inclusive environment.  Training will be provided, and we encourage our staff to develop their own personal and professional skills.

If you are an employment advisor with an understanding of working with more complex clients, we would like to hear from you. We are also open to applications from those who are newer to IPS. You should fully appreciate the patience, resilience and self-motivation that are required to support a dispersed and diverse caseload of complex individuals. The successful candidate will have the ability to work independently, particularly in managing time and caseload, whilst recognising that they are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. Experience of working with veterans would be beneficial although not essential, and knowledge and experience of the Individual Placement and Support (IPS) method of working would be welcomed.

In this role no two days are the same and every day will bring new challenges whilst you empower ex-service personnel to regain their independence, thrive and contribute to our communities.

To assist with planning, interviews will be held in Halifax on 11th June 2024.

Digital Content Officer

Full Time – Permanent – (Hybrid) 

Closing Date: 04/06/2024

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme 
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years 
• Hybrid, Flexible working 
• Cycle to work scheme  
• Electric Vehicle Scheme 
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme 
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

About Us 

This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.  

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers. 

Job Summary 

As England’s First Aid charity our website is the first point of call for people who want to know how to learn first aid, donate or fundraise and join St John Ambulance volunteer and youth programmes. 

As our Digital Content Officer you will support our Website Content Manager to create content so that our diverse audiences can find what they want on our website quickly, have a seamless experience, and can take action easily - such as donate, fundraise, sign up as a volunteer, join our youth movement, and learn how to do first aid. 

Required Knowledge, Skills & Experience 

• Experience within a similar role with some understanding of website analytics and a keenness to learn more
• Experience of developing and testing website content
• Experience of using a content management system (CMS) to create and edit content on a website. 
• Experience of co-ordinating content libraries such as image, film, design of case studies
• Good technical ability with an understanding of AX, A/B tests & user personas and experience of using Tag Manager, HotJar, Semrush and other tools

 About the Role  

You will help to create website content that leverages our brand, the impact of our work and personal stories to compel people to support us online, become volunteers, as well as make sure that our sector-leading first aid information is accessible to everyone. You will:

• Assist the Website Content Manager in reviewing content and delivering our website content strategy. 
• Work with the Content Manager to produce clear and compelling content and ensure stories are used across the website to motivate people to donate 
• Work with stakeholders from different teams across the organisation to ensure that content meets KPIs, user needs and accessibility standards 
• Use analytics tools to monitor and improve web content, deliver a seamless website experience and improve conversions.  

Please see the job description for more detail (this can be viewed on our website or once you click apply)  

If you are a current St John Ambulance employee, please apply here:  Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.    

  

The Diocese of Truro is going through a major period of change. This new and broad-ranging role has been created to support both our staff and clergy manage the many different people aspects of this change as well as strengthen our existing HR offer.

Reporting to the Director of HR, you will provide high quality operational and administrative HR support to staff and clergy on a range of areas. You will also work at a higher-level supporting change and cultural initiatives and projects, including those relating to wellbeing, policies, IT, performance management, case work and recruitment.

This, however, is not your average HR role. In addition to our 50 staff, you will also provide HR support to clergy, parishes and volunteers, and so will need to be up for the challenge of learning about the canon and ecclesiastical laws that governs those in clergy roles, and working with the National Church of England.

You don’t need to be a practicing Christian, but you do need to be passionate about providing and developing an excellent HR service and have the credibility, skills and knowledge to be able to work with a huge range of people at all levels, together with an eye for detail and excellent written and IT skills .

For more information on what we offer as an employer see our website.

If this role sounds like the change and challenge you are looking for, please apply via the Pathways website by midnight on 27 May 2024.

Interviews will be held on Monday 10 June 2024 at our current offices at Church House, Woodlands Court, Threemilestone, Truro TR4 9NH. 

We're looking for two kind, compassionate and resilient Senior Support Workers join our Mental Health service in Newham.

£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

IBIS House MH Step Down & Crisis

Working in partnership with the London Borough of Newham and East London Foundation Trust, IBIS House supports people who are medically fit for discharge from mental health inpatient stays but have other barriers to discharge. These may include housing, living skills, accessing benefits or the community, or other interventions and will be on a person-centred basis. The main aim of the service is to provide short-term support to customers to link with longer-term services to reduce escalations in need, and reduce inpatient readmission and reduce pressure on inpatient beds.

Shifts will be on a rota pattern and include morning shifts (08:00-16:00) and afternoon shifts (14:00-22:00).

Includes evenings, weekends and bank holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs in a recovery-focussed way
Assessing referrals received by the service, within the 4-hour target, and providing a rapid response to these - supporting the team to identify and promote positive risk management.
Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns
Inducting new customers, and helping orient them to the community and local area
Completing/supporting housing referrals as required, supporting customers with budgeting tools and providing support to customers in accessing any benefits or addressing any issues such as benefits.
Building a relationship with the local borough and any key agencies. For example: no recourse to public funds teams, homelessness teams, community mental health teams etc.
Support planning, including ward management liaison, medication profiles and medication reviews as required, identifying the goals and steps to support customers to manage their own support and risk and ensuring these are correctly documented within Look Ahead's paperwork.

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour
Is highly motivated and a self-starter
Enjoys managing and motivating others
Has a practical and logical mind and is naturally well organised
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

NVQ Level 3 in Health and Social Care or equivalent

Desirable:

Previous experience with Look Ahead or another similar provider, in a support worker role.
Other relevant professional memberships and/or specialist qualifications
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse

Position: Independent Sexual Violence Advisor (ISVA)

Hours:                    28-35 hours per week over 4-5 days

Salary: From £21,998 (for 4 days/week)  to £27,498 (for 5 days/week),  rising to £22,798 to £28,498 on                successful completion of training, probation and six-month review.

Location:Based in Guildford and covering Surrey

Accountable to:ISVA Team Leader

DBS check:Yes

Closing on:            Mon 17th June at 12 noon

 Please note this post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010

This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.

We are committed to equal opportunities and we are particularly keen to reach as diverse an audience as possible in our recruitment to attract suitable applicants.

RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.

We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.

We also provide one-to-one counselling, group work, youth counselling and a family support programme, and a national telephone helpline and live chat service.

Volunteers are an important part of the work we do. Volunteers staff our Helpline and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.

ISVA

ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.  

This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.

You will be part of a dedicated, experienced, and friendly team consisting of nine ISVAs. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.

You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.

Job Description

• To support survivors of rape and sexual abuse.
• It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, GUM clinic and other local services.
• The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
• The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
• The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.

Key Tasks

· The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.

· Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.

· To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.

· Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.

· To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team. 

· The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is held in Manchester and is delivered over six module. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away. Currently this training is delivered virtually although this may change.

• Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.
• To attend monthly one to one supervision with team leader and fortnightly clinical supervision.

Personal Specification

Experience:

Essential

• Excellent interpersonal skills and communication skills
• Excellent organisational skills and a proven ability to prioritise workload, including time management skills
• Experience of working with vulnerable people
• Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
• Handling confidential information
• Ability to work on your own and as part of a small team in a busy and challenging environment
• Full driving licence and car that can be utilised for work purposes.

Desirable

• Case Management skills – ability to accurately maintain records
• Crisis management skills – including risk management
• Knowledge and commitment to multi-agency partnership working.
• Experience of delivering presentation/training.
• Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors

In return, we can offer you 25 days annual leave (pro rata for part time hours), eight public holidays (pro rata for part time hours), a day off on your birthday, long service leave up to one additional week (pro rata for part time staff), contributory pension scheme and reimbursement of travel expenses at 45p per mile.

Application

We are committed to equal opportunities and we are particularly keen to reach as diverse an audience as possible in our recruitment to attract suitable applicants.

Interviews will be held in person on Tuesday 2nd July.

If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact Sally Hutton at RASASC Guildford for more details or please complete the application form. (RASASC Guildford's contact details and the application form can be found on our website).

Will close when suitable applications are received, an early application is advised. 

How to Apply: Please download the application form from RASASC Guildford's website