Director of delivery jobs

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Chief Executive Officer

28 hours a week

Full time salary £48,587 to £51,627 (Actual pro rata salary £36,769 to £39,069)

Are you an inspirational strategic leader who is passionate about supporting and empowering women to achieve a better quality of life through prevention, intervention, recovery and empowerment? This is an exciting opportunity to lead one of the most established Women Centres in our 41st year of supporting women and their children across Calderdale, Kirklees and Bradford.

In the role you will:

•Provide strategic leadership, build effective partnerships and grow sustainable income.

•Implement Women Centre’s vision and strategy in partnership with the Board of  

Trustees and senior management team.

•Lead and manage the charity, acting as ambassador and spokesperson.

•Grow opportunities and strengthen reputation as a leading voice for women and girls.

•Keep women and girls’ voices central to all work and decisions.

•Build and lead the senior management team for impactful, safe and effective

service delivery.

The postholder will be based in our Halifax Office, but will be expected to work across Calderdale, Kirklees and Bradford.

For more information about WomenCentre and to download an application pack with full details about the role please visit Vacancies | WomenCentre Calderdale and Kirklees

Closing date for applications Mon 9 Feb 2026 9am 

Shortlisting: Wed 11 Feb 2026 and interview notification to candidates: Thu 12 Feb 2026.

Interviews: Wed 18 and Thu 19 Feb 2026 – this is a 2-day interview process at our Huddersfield Office.

This post is open to women only – Equality Act 2010, Schedule 9, Part 1 applies

Company number: 06084795 Charity number: 1118366

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a General Manager.

We are seeking an exceptional administrator who has experience in, or is interested in further developing, a broad knowledge of company management.

The main purpose of the General Manager role is to support the Executive Director, with the day-to-day operational management and administration of DCD.

The role will ideally suit a personable individual who enjoys varied responsibilities, working collaboratively within a highly productive, agile and supportive team.

If you are excited by this opportunity, resonate with DCD’s values and are passionate about making a positive difference to dancers’ lives, please get in touch; we would love to hear from you.

Contract: Part-time permanent role (24 hours per week)

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person meetings which take place in London or Birmingham, with occasional additional in-person events and meetings as required by the charity. 

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Further Info: Please download the Recruitment Pack from our website for full job spec and how to apply.

JOB TITLE: Lead Youth Services Worker (Northern Ireland)

RESPONSIBLE TO: Director, Northern Ireland

HOURS OF WORK: 25 hours a week (flexible with some evenings)

LOCATION: Office based, with travel across Northern Ireland.

DURATION: Fixed Term – 5 Years 

SALARY / GRADE: Grade 5 (£30,738 - £33,921 FTE)

KEY WORKING RELATIONSHIPS

•Adopted Young People in Northern Ireland

•  Director Northern Ireland & Northern Ireland staff

•  Wider AUK youth staff

 •Representative staff from educational establishments.

PURPOSE OF THE ROLE

To develop, implement and evaluate the Banter Project youth service in partnership with adopted young people in Northern Ireland.  These young people range in age from 14-25 years and live throughout Northern Ireland.  The role will primarily work with the project participants, but has additional relationships with community organisations, educational establishments and employers to ensure that all project goals and outcomes are efficiently and effectively met.

MAIN DUTIES AND RESPONSIBILITIES

• To lead the development and delivery of all elements of the Banter Project adopted young people’s service within Northern Ireland in a fun, interactive, interesting and an ability appropriate manner.

• To support the project participants to play an active role in the design and implementation of a programme of monthly activities for adopted young people. Sustaining and developing a monthly social hub, supporting the development of basic life-skills, and preparation for opportunities in further education, training, employment.

• To support a Youth Advisory Group (YAG) in its role to enable adopted young people to steer the Banter Project while developing skills which promote independence, personal development, social and life skills, leadership, and community involvement.

• To organise and supervise the work of the Youth Services Support Worker to deliver the Banter Project. 

• To provide opportunities to connect with, and signpost to, relevant services, particularly those who work with care experienced young people.

• To develop and implement robust monitoring and evaluation to review individual goals, track progress and impact, via data and analysis of outcomes to assess effectiveness and areas for improvement.

• To record service activity using the electronic data management systems to collate in preparation for reporting and learning opportunities.

• To gather output and outcome data from the Banter Project service in accordance with the quality assurance systems within AUK. 

• Work with other staff members to deliver a high-quality project for our adopted young people and their adoptive parents.  Work as part of a team to contribute to a positive work environment and shared goals. 

• To attend internal and external training/meetings as appropriate, to remain connected with broader adoption issues, relevant policies, working practices, and network with other youth work providers in Northern Ireland.

• To engage in supervision and professional development.

*Deadline approaching - 12pm, Monday 12th January*

*Interviews Tues 27th January*

You will coordinate the Social Homes for Manchester campaign coalition and implement our strategy for strengthening the housing justice movement in Manchester and across GM. You will lead on organising community workshops and events raising awareness about campaign asks and the Manchester Local Plan consultation process.

You will convene workshops and events focused on building the capacity of a network of ward-based community coalitions to understand housing and planning policy and process. This might include how local development applications are compiled, submitted, decided on; and strategies for ensuring appropriate levels of Section 106 contributions and social rent homes are included in development applications.

You will work with the Social Homes for Manchester Steering Group and community leaders to provide coordination support to at least one neighbourhood planning process and efforts to encourage community-led housing innovations.

You will create a new set of webpages focused on provision of transparent and accessible information on housing need, upcoming developments, and performance against housing targets at ward and city scale.

About you

• You have excellent relationship building skills and experience of working with disadvantaged groups of people to take collective action to achieve positive outcomes for people and communities.
• You enjoy organising activities and events in response to community priorities, interests and needs.
• You have an organised and strategic mindset and the professionalism to foster positive working relationships between community, voluntary, and public sector organisations and representatives.
• You have a basic understanding of housing development and planning application and approval processes and a good understanding of the rationale for increased delivery of sustainable social rent homes.
• You have some experience of web development or website administration and editing combined with the ability to engage digitally excluded groups of people in understanding technical information.

About Social Homes for Manchester (SH4M)

• SH4M is a coalition of community associations, charities, think tanks, academics and social justice organisations focused on accelerating the number of social homes that are created in Manchester by 2030 and ensuring this is done in an environmentally sustainable way.
• Much of our work over the last two years has focused on generating an evidence base, influencing strategy, and set of relationships to facilitate influence, including through convening the Manchester Social Housing Commission which concludes in December 2025.
• SH4M is now focused on implementing a two-year strategy including building a network of citizen coalitions across the city of Manchester with the information and capacity to hold decision-makers and providers to account for accelerated delivery of sustainable social rent homes. This includes taking forward the findings of the Manchester Social Housing Commission.

About CLASS/Community Savers

• CLASS is the lead convening agency for Social Homes for Manchester. We are a Manchester-based registered charity that exists to support a network of place-based community associations called Community Savers.
• We build the strategic and financial capacity of tenant, resident, community groups and neighbourhood forums to achieve better outcomes for their local area. We support a range of community-catalysed and community-led initiatives and co-creation partnerships.
• CLASS values wellbeing, family life, and work-life balance. We offer attractive Terms and Conditions relating to flexitime, annual leave, and a NEST Pension scheme with 10% employer contribution.
• CLASS is an equal opportunities employer, and we welcome applications from all suitably qualified persons. However, as part of an alliance focused on #CommunityPoweredPolitics and amplifying the voices and experiences of women experiencing intersecting inequalities, we particularly encourage applications from women from global majority backgrounds and women with disabilities who are currently underrepresented in our workforce.

Birmingham

Permanent

30 Hours per week

Founded in 1962, our clients is a registered charity and company limited by guarantee, . Our board of trustees ensures they meet their charitable aims, supported by a dedicated team of well-trained staff.

Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with.

They provide individualised, person-centred services that help people lead fulfilling lives and reach their full potential. Known for their high-quality support, they play a key role in Birmingham's mental health system and collaborate with local organisations to challenge the stigma surrounding mental distress.

They are seeking an experienced and passionate Operations Manager – Registered Services to join their leadership team. You will be one of a team of four Operations Managers who oversee all front-line services .

Line managed by the Deputy Director of Operations, this role is strategically important to their delivery of recovery-based services within Birmingham’s mental health system.

Key Responsibilities will include:

· Work with the Director of Operations, Deputy Director of Operations, and other Operations Managers to co-create and deliver the operations development plan

· Line manage the service managers responsible for each area and support other team members as appropriate.

· Ensure services are delivered in line with their strategic vision and values.

· Ensure that the service(s) is being delivered in line with commissioning requirements, service user wishes and in line with local and national policy and best practice.

· Flexibility to occasionally work outside of usual hours.

· Take part in their senior on call rota.

The Successful Candidate will have:

· Experience of working in a CQC regulated service.

· Good working knowledge of relevant mental health and housing legislation and how it applies to service delivery.

· Knowledge of and commitment to the Recovery model of mental health support

· Experience of mental ill health, either personally or professionally

· Good working knowledge of safeguarding and able to deal effectively with safeguarding issues

· Familiar with good practice in data protection and able to support managers and staff to comply with any requirements

Staff benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling, a cycle to work scheme, and a comprehensive training programme.

Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

How To Apply:

Closing date for applications is Sunday 18th January 2026

Interviews will commence on Friday 30th January 2026

Your role

We are seeking an Impact & Partnerships Coordinator to support Design for Good’s programme and project initiatives. We’re looking for someone who believes deeply in our mission and brings energy, strong project administration skills, and a genuine commitment to social and environmental impact.

You will work closely with project teams, programme staff and senior management to help deliver our impact and partnership strategy, providing essential coordination and administrative support across our innovation projects and global collaborations.

Our working environment is informal, multilingual and team-oriented, with a strong emphasis on learning, ownership and initiative. This role offers the opportunity to engage with an inspiring international network and support the delivery of impact-driven programmes that improve life through design.

You will work closely with the Impact & Partnerships Lead on day-to-day delivery and report to the Managing Director of Design for Good.

Key requirements

• 3+ years’ experience in project coordination, project administration, PMO or a similar role.

• Degree in a relevant field preferred but not required.

• Excellent written and spoken English; additional languages are a plus.

• Strong organisational skills and attention to detail, with the ability to prioritise and meet deadlines.

• Comfortable working independently within a remote, international team.

• Able to manage multiple priorities across impact projects.

• Proactive, with strong ownership, follow-through and a practical mindset.

• Curious and people-oriented, able to build relationships across partners and collaborators.

• Passionate about designing for good and improving lives through inclusive, thoughtful work.

Key responsibilities

Programme governance

• Provide administrative support to ensure smooth project execution and effective use of collaboration platforms.

• Schedule meetings across time zones with clear communication and calendar management.

• Take concise meeting minutes and capture key decisions and actions.

• Prepare clear recap emails summarising discussions and next steps.

• Support the coordination of online and in-person events.

Impact reporting

• Support impact reporting for annual reviews, presentations and briefings.

• Contribute ideas to strengthen implementation and maximise impact.

• Maintain and update impact dashboards.

• Help translate survey outcomes into clear insights.

• Support reflection moments with partners to strengthen project initiatives.

Partnerships coordination

• Support coordination and stewardship of partnerships across NGOs, corporates, mentors and designers.

• Assist with onboarding new alliance members and coordinating partner agreements.

• Track project plans, risks and progress; prepare status updates.

• Manage project documentation to ensure materials are organised and accessible.

• Maintain project trackers using tools like Excel, Notion or similar.

• Carry out due-diligence checks for prospective partners.

Preferred skills and qualifications

• Strong written and verbal communication skills.

• Comfortable working with impact data.

• Ability to work across cultures, geographies and sectors.

• Strong teamwork skills in a diverse, global setting.

• Proficiency with tools such as Microsoft Office, Notion, Miro and Moodle.

• Ability to manage multiple tasks in a fast-paced environment.

• Strong time-management skills and reliability.

• Passion for social and environmental impact; experience in the non-profit or charity sector is a plus.

*Must be UK based to apply

Please note there are two positions available: 1 Permanent and 1 Fixed Term Contract (12 Months)

Location: Office Based - London (Southwark) (due to the nature of this role, it cannot be offered on a home-working or hybrid basis)

Job Profile

Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?

The post holder will contribute to ensuring the Supporter Donations Team (SDT) manage and administer supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.

Key Responsibilities

Supporter Care:

• Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
• Provide phone cover to the Supporter Care team as required.
• Provide reception cover to the Supporter Care team as required.

Donations:

• Accurately code donations received, ensuring agreed departmental procedures are followed.
• Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
• Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
• File and archive financial data, while adhering to strict audit controls.

Gift Aid:

• Understand Gift Aid and its application within CAFOD.
• Assist with all aspects of tax effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.

Thanking:

• Produce and dispatch letters to thank and acknowledge donations received.
• Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
• Contribute to ongoing enhancement and improvement of supporter thanking

Post/banking:

• Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
• Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.

 All SDT staff are expected to:

• Attend and contribute to regular team, section, divisional and CAFOD-wide meetings and briefings.
• Work as a supportive member of the team, providing cover for and training of the section staff and volunteers as required.
• Participate in training and other activities as requested by the line manager
• Assist with the rapid set up of projects and work packages in response to major emergency and disaster appeals.
• Rotate through all key tasks within the team / section.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Job Specific Competencies 

• Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
• Ability to communicate professionally with supporters, from individual givers to religious communities.
• Displays excellent written and verbal communication skills.
• Ability to build strong collaborative relationships with colleagues.

Desirable Criteria

• Experience with CRM software/ database

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

Grade: 5

Hours: 37.5 hours per week with occasional evening/weekend working - flexible hours considered (outside of deployments)

Position type: Fixed-term 1-year contract

Responsible to: Regional Director - Asia & MENA

Direct reports: None

Location: Truro, Cornwall or UK remote working (with regular travel to Truro at least 2x per year)

Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 40% of your time in any calendar year.

ROLE PURPOSE:

ShelterBox is seeking a candidate with previous humanitarian experience to support our agile and effective International Programmes Department. The successful candidate will support responses to rapid-onset disasters and protracted emergency response programmes within across our portfolio ensuring we deliver high quality, impactful outcomes at speed and scale for the people we support.

The International Programme Department is split over three Regional Directorates - a) Asia & MENA (Middle East and North Africa), b) East and Southern Africa, and c) West Africa and LAC (Latin American and the Caribbean). Reporting to the Regional Director - Asia and MENA, the Programme Officer will work closely with colleagues in the Programme Delivery Team to support ShelterBox programmes across the regions. The type of support will be varied but may include elements such as support in development of partnerships, project documents such as proposals and agreements, monitoring project progress, support in analysis of data coming from operational partners such as through post-distribution monitoring (PDM) and in other areas related to the project cycle. The role will likely include working with teams to prepare and respond to emergencies in high-risk countries.

The role will support project delivery, including communicating with partners and supporting reviewing, funding, and monitoring of international programmes. The ideal candidate will have knowledge and experience in humanitarian action or international development.

The Programme Officer is a deployable role and may include travel to crisis-affected countries to support programme delivery and emergency responses. This could include travel to areas with damaged and missing infrastructure, few facilities and communities experiencing severe trauma.

WHO ARE WE LOOKING FOR?

ShelterBox is seeking a delivery-focused, pragmatic, and proactive individual with excellent attention to detail and awareness of international affairs. They will conduct their role with integrity, flexibility, and a collaborative approach. The right person will have experience of working successfully in close-knit and multidisciplinary teams, project development and supporting day-to-day management of programmes. This role would be ideally suited to someone with experience of working for a humanitarian organisation who has the passion and interest to build their knowledge and skills around tools and processes which enable quality programme interventions

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

· Support programme delivery and deputise for Programme Managers as required, under supervision of Regional Director and Programme Managers.

· Provide administrative support, such as note-taking, facilitating workshops and supporting travel arrangements.

· Support safety and security / travel planning.

· Report to internal and external audiences on programme delivery by providing updates via briefings, presentations, and written reports, including supporters and donors.

· Support best practice in project implementation, such as taking a role in collating lessons learnt across the region in current and past programmes and supporting delivery of training to Partners

· Monitor disasters and conflict and undertake relevant research.

· Monitor programme activities and financials to track implementation and expenditures under direction of Programme Managers. Support compliance with donor conditions and requirements.

· Support emergency responses in Asia, MENA and Africa.

· Support networking and coordination with non-governmental organisations, governments, coordination mechanisms, and other actors.

· Work collaboratively with partner organisations, including local, national, and international NGOs.

· Support emergency preparedness initiatives in the region.

· Ensure adherence to ShelterBox operational procedures and policies.

· Represent ShelterBox in any capacity as required.

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Leading UK drug education charity the DSM Foundation is recruiting a Head of Business and Organisational Development to join their senior management team. This role involves working with the Director and Board of Trustees to provide strategic leadership to the DSMF team on all aspects of organisational and business development with a long-term income growth strategy, and alongside the Head of Operations and Head of Education and Engagement, to ensure that DSMF is a well-managed and successful charity with a clear strategic vision. 

Suitable candidates will:

• Be passionate about supporting young people to make safer choices about drugs and alcohol.
• Have experience of strategy development and delivery, business and work stream development and income generation.
• Have a deep understanding of finance and market conditions.
• Be experienced in managing projects and performance.
• Be skilled in organisational development and people management.

Key information:

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. They work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.

This role will be primarily based in the DSMF office with some opportunities for remote working.

Closing date for applications: 20th January 2026

Shortlisting: Week beginning 26th January 2026

Interviews: 23rd February 2026

The Role

DHI is an award winning charity looking for an experienced and passionate Service Manager to lead our adult drug and alcohol treatment service in South Gloucestershire.

In this key leadership role, you'll oversee service delivery, manage a high-performing team, and work closely with partners and commissioners to continuously develop the service to support people affected by substance use. You'll ensure services are person-centred, recovery-focused, safe and effective, with significant involvement from peers and service users. You will have oversight and ensure integration with our clinical partner.

We’re looking for someone who:

• Has experience / ability to oversee and lead both clinical and non-clinical staff / services
• Has excellent understanding of harm reduction, recovery and substance use interventions
• Can drive performance and manage risk
• Is confident working with complex client needs
• Brings resilience, flexibility, and a solution-focused mindset

A Driving licence with access to a vehicle and the willingness to use it for work travel is essential.

Desirable: Management qualification, experience in change management or service development.

Our Values

If you share DHI’s values of flexibility, stimulation, self- direction and zest for life, then we encourage you to apply.

What We Offer

· You’ll receive 26 days of paid annual leave, increasing by one additional day for each full year of service after your first year, up to a maximum of 31 days

· Company pension scheme (7% employer contribution to 3% employee)

· Employee Assistance Programme

· Charity Worker Discounts

· Cycle Scheme

· Mileage allowance of 45p per mile for work related travel (excluding to base location)

· Training and development opportunities

· Flexible working options considered

· Hybrid working available

· Signing on bonus payment of £1000

· Pay review after successful completion of a 6-month probation period

GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.

GrowTH seeks to share God’s love with its homeless neighbours in word and deed. So, alongside receiving practical care and help, all GrowTH guests have the opportunity to hear the good news of Jesus and to explore the Christian faith, if they wish.

GrowTH, has four main projects that make up the charity’s activities. They are as follows:

• Night Shelter: provides volunteer-run winter shelter in Tower Hamlets from October to April each year. Homeless men and women are referred to GrowTH by local homeless agencies. Once accepted into the shelter, guests receive a warm welcome, a hot evening meal, a safe bed for the night, and breakfast in the morning. The resettlement support there provides every guest in the shelter with one-to-one support from GrowTH’s two Advocate Workers to help them move out of homelessness, with the aim of resettling them into stable accommodation. We accommodate up to 15 Guests in the Shelter each night, and typically shelter around 150 Guests each season.
• Housing: provides medium term (twelve-eighteen month) affordable move-on homes locally for some who have stayed in the shelter, or are referred in from other sources, in order to help them transition towards independence. Each Resident is provided with bespoke support towards their support needs by our Housing team. We currently have 31 residents across 12 flats.
• Day Centre: provides a safe space for guests to meet with the staff team for advocacy and support meetings. There will also be space for shelter guests to relax and ample opportunities for both staff and volunteer-led evangelistic events, as well as prayer ministry.
• Lazarus House: a community house project for male residents. The house provides an opportunity for men seeking a fresh start to confront deep rooted issues impacting their lives, within a safe, loving, disciplined and family environment. This is a key partnership with the local churches in which they provide discipleship for the Residents as well as fellowship, and GrowTH provide the practical support and housing.

KEY RESPONSIBILITIES

Providing day-to-day oversight and support to GrowTH’s various frontline projects

1. Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
2. Oversee the provision of one-to-one support to Residents and Guests
3. Manage referrals into the projects, and oversee move-on options for Residents and Guests
4. Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
5. Provide oversight for the development and implementation of new frontline projects

Providing strategic support for GrowTH across its projects, and the wider organisation

1. Oversee and regularly review the viability of GrowTH’s various projects
2. Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
3. Assist the Director with planning and strategic matters

Providing support to the wider GrowTH team

1. Support and line manage frontline staff in the Day Centre, Shelter, and Housing and Lazarus House projects.

DETAILED RESPONSIBILITIES

Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations

• Ensure the smooth running of the Shelter, Housing, Lazarus House and Day Centre operations.
• Oversee staff in making day-to-day decisions with regards to the support and casework given to Residents or Guests.
• Oversee the day-to-day logistics of the projects, and addressing any logistical challenges that arise.
• Resolve complaints and concerns raised by guests, residents, or staff effectively.

Oversee the provision of one-to-one support to Residents and Guests

• Along with other team members, provide support to Residents and Guests around their bespoke support needs – tenancy sustainment, finances, employment, health, and life skills, etc.
• Support frontline staff in the delivery of this support to Residents and Guests; assisting with suggestions or providing clear direction in their casework.
• Assist Residents and Guests in accessing support provided by other organisations or services.
• Oversee the provision of groups, activities, courses, or events to upskill Residents and Guests. 

Manage referrals into the projects, and oversee move-on options for Residents and Guests

• Oversee the referral process, and the individual referrals that come into the Shelter and Housing and Lazarus House. 
• Where required, assess prospective Residents or Guests for their suitability, and be able to clearly explain the individual projects and their criteria.
• Ensure that Residents and Guests are well prepared for their move ons from GrowTH’s projects, and oversee the presentation of move on options to each individual.
• Assisting frontline staff in the securing of onwards accommodation for Residents and Guests, which may include building strong connections with other providers, and researching new options.

Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements

• Ensure that the decoration, fittings, and furnishings throughout the Housing project, Lazarus House and Day Centre are of good quality, checked regularly, and replaced when required. And that all GrowTH’s projects are clean, welcoming, and functional.
• Liaise with the landlord, contractors, or other relevant parties regarding repair works.
• Ensure that routine fire safety checks are undertaken in all of GrowTH’s properties, and that gas and electric safety certificates are obtained. Ensuring compliance will all relevant health and safety legislation.

Provide oversight for the development and implementation of new frontline projects

• Provide ongoing operational oversight for Lazarus House, supporting staff and ensuring high quality care and support for the Residents.
• Identify and assess opportunities for future projects that will enhance GrowTH’s mission, working with the Director to develop any new initiatives, should opportunities arise.
• Lead the setup and successful launch of any new frontline initiatives or projects, in alignment with GrowTH’s vision and values.

Oversee and regularly review the viability of GrowTH’s various projects

• Perform and lead regular reviews of each of GrowTH’s projects, to ensure that they are performing well compared to their pre-agreed targets and KPIs.
• Ensure that rental income is maximised, and apply for grants for specific needs if required.
• Track and report on the expenditure of the various projects.

Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines

• Write and regularly update policies and procedures for the Housing, Shelter, Day Centre, and Lazarus House; in accordance with an changes in legislations, guidelines, or best practice.
• Ensure that staff are aware of the policies, well-trained, and follow these policies effectively.

Assist the Director with planning and strategic matters

• Review the Shelter, Housing, Lazarus House and Day Centre projects to identify areas for improvement.
• Meet with Director, Management team, and Trustees to plan the future of the projects.
• Meet with other organisations to learn and implement best practices.
• Assist the Director in organising and executing larger events and initiatives for the charity.

Support and line manage frontline staff in the Day Centre, Shelter, and Housing projects

• Provide line management to the frontline staff (currently Housing Workers, Advocate Workers, and Shelter Coordinator); including regular supervision, and appraisals.
• Supporting frontline staff in their roles; ensuring they have the training and resources that are required.
• Help to foster a supportive and collaborative team culture.

BACKGROUND

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

Reporting to the Associate Director of Philanthropy, UK, the Philanthropy Manager will support the implementation of the UK Philanthropy team’s strategy, with a focus to identify, establish and develop new and existing high value relationships with individuals who have the capacity to support IRC at a five and six figure level. This is an exciting role working with senior stakeholders across IRC, in the UK and internationally, to cultivate and steward relationships with philanthropists to effectively solicit multi-year gifts to fund high-impact programmes that will deliver transformative change for IRC clients across the world.

As part of this, the Philanthropy Manager will:

· Develop and implement initiatives to identify, cultivate and solicit gifts from donors in the major gift range of £10,000 and above, both in partnership with the Director of Philanthropy and through account management of a discreet prospect portfolio

· Work closely with the Director of Philanthropy and the research function to identify and cultivate positive relationships with existing donors and new prospects to significantly grow our major donor pipeline

· Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications

· Develop personalised donor stewardship plans with the aim of increasing their engagement and uplifting their support to achieve the revenue target for the UK Philanthropy team and the overall revenue target for the International Philanthropy team

· Lead on gift management, reporting and proposal development for new prospects and existing donors, ensuring timely and accurate communications that match the individual’s requirements

· Identify and deliver unique stewardship and cultivation opportunities for donors

· Maintain thorough and up to date files and records relating to major donors

· Maintain strong knowledge and understanding of IRC’s work in the UK and around the world

· Collaborate proactively with a network of internal and external senior stakeholders, garnering their support and influence in the development of relationships with philanthropists

· Contribute to profile raising of the IRC’s Philanthropy programme and the IRC more widely through proactive networking and external engagement with potential donors and their advisors

· Proactively collaborate with other members of the Philanthropy team, supporting the delivery of the wider Philanthropy strategy as required

· Carry out administrative activities and other duties, as required, to maximise fundraising.

Scope and Authority

Authority: This position is responsible for supporting the delivery of Philanthropy and contributing to the identification, cultivation and stewardship of £10,000 and above gifts from HNWIs.

Key Working Relationships

· HNWI donors and prospects

· Third party philanthropy advisors

· Key contacts across IRC in UK and internationally:

o International Philanthropy Team

o USA Philanthropy

o Engagement with the UK and International Board

o Global Partnerships and Philanthropic Services

o Communications team

o Policy and Advocacy team

o UK Finance team

o Country Programme and regional teams, the Awards Management Unit as well as IRC’s Technical Units

o President’s Office and Executive Director of IRC- UK

KEY ACCOUNTABILITIES

Partnership identification, cultivation and stewardship (65%)

· Manage a portfolio of HNWI prospects and donors, working closely with the Director of Philanthropy to cultivate successful, high-impact relationships

· Collaborate with colleagues to develop transformative funding opportunities, create tailored plans for the cultivation of donors, deliver unique stewardship and cultivation opportunities, and coordinate internal and external meetings to drive donor relationships forward.

Partnership Management (25%)

· Lead on the creation of inspiring and engaging impact reports and proposals for donors, ensuring timely and accurate communications that are matched to the requirements of donors.

· Use Salesforce and IRC’s internal grant management system, OTIS, to keep clear and accurate records of donor communications and interactions related to all donor relationships

Team collaboration (10%)

· Contribute to the wider ambitions and shared objectives of the Philanthropy team as part of the HNWI Pillar

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications

· Knowledge and understanding of the principles and methods of philanthropy fundraising**

· Excellent communication and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communications**

· Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**

· Ability to identify potential donors, produce donor stewardship plans and be able to implement and execute them

· Ability to influence and negotiate with a broad spectrum of stakeholders, ensuring best possible outcomes for the IRC

· Excellent attention to detail

· Excellent Microsoft Office software skills including Excel

· Demonstrable ability to prioritise and organise own workload and meet conflicting deadlines

· Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities

· Ability to work collaboratively with members of a fundraising team and across departments, whilst managing conflicting priorities and deadlines in a busy working environment

Experience

· Demonstrable experience of securing gifts from high net-worth individuals**

· Demonstrable experience of writing persuasive and creative proposals and correspondence in a range of relevant styles

· Demonstrable experience of managing a portfolio of high net-worth individuals and relationships with senior stakeholders in a fundraising or corporate context**

· Demonstrable experience of supporting the implementation of events with wealthy individuals and influential contacts

· Demonstrable experience of managing information on a fundraising database e.g. Salesforce

· Demonstrable experience of compiling information from various global stakeholders in order to create compelling tailored proposals and reports

· Demonstrable experience of supporting a team and implementing new administrative systems and processes

Lead policy and research projects that shape national conversations on cohesion and integration. Join Belong and help create lasting change across the UK.

This is an exciting opportunity to take a pivotal role in delivering high-impact projects that inform practice and influence decision-makers. As Belong enters its next phase of growth, we are determined to deepen our impact, strengthen our resilience, and champion cohesion and integration at scale.

About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation focused on building a more united and less divided society. Established in 2019, we work across sectors to strengthen trust, belonging, and resilience in communities. Through research, policy influence, and place-based programmes, we connect people, places, and organisations to share learning and drive systemic change. Our growing membership spans local authorities, charities, civil society, and businesses. Belong is collaborative, evidence-led, and committed to equity, diversity, and inclusion.

The Role
As Policy and Research Lead, you will design and deliver research and policy projects that inform practice and influence decision-makers. You will produce high-quality outputs, translate evidence into actionable recommendations, and contribute to Belong’s thought leadership. This role combines strategic insight with hands-on delivery and offers the chance to shape national conversations on social cohesion.

Key Responsibilities

• Policy and Research Leadership

  • Lead the design and delivery of policy and research projects, ensuring quality, relevance, and impact.
  • Produce policy briefings, reports, consultation responses, and thought leadership pieces.
  • Translate research findings into actionable recommendations for policymakers and practitioners.
  • Ensure projects are inclusive, participatory, and informed by lived experience.
  • Monitor policy developments and contribute to strategic positioning and horizon scanning.

• Stakeholder Engagement

  • Build and maintain relationships with policymakers, researchers, funders, and sector leaders.
  • Represent Belong at external meetings, events, and networks.
  • Support collaborative research and policy initiatives with partners and commissioners.
  • Contribute to dissemination of Belong’s work through events, media, and digital channels.

• Internal Collaboration

  • Support the Director of Policy & Research in developing Belong’s policy influencing strategy.
  • Contribute to organisational learning and cross-team collaboration.
  • Assist with proposal development and funder engagement.
  • Line manage junior staff or associates as required.

About You
We are seeking a strategic and thoughtful leader with:

• Proven experience in leading policy and applied research programmes.
• Experience working in or with government, think tanks, or advocacy organisations.
• Strong analytical and writing skills.
• Knowledge of cohesion, integration, and community development.
• Excellent project management and organisational abilities.
• Familiarity with participatory and inclusive research methods.
• Experience in income generation or bid development.
• Relevant qualification in public policy, social research, or related field.
• Ability to translate complex ideas into accessible messages.
• Politically aware and intellectually curious.
• Strong stakeholder engagement and relationship-building skills.

Personal Qualities

• Passionate about improving cohesion and integration in the UK.
• Strategic and solutions-focused.
• Collaborative and inclusive.
• Practical, reliable, and detail-oriented.
• Committed to personal and professional development.
• Able to thrive in a fast-paced and evolving environment.

Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:

• 30 days’ annual leave (plus bank holidays)
• Hybrid working
• Enhanced sick pay and family-friendly policies
• Opportunities for professional development and growth

Join us and help shape policy and research that builds stronger, kinder, and more connected communities across the UK.

Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.

The role of the Operations Officer (Licensing and Compliance) is to support the development, coordination and delivery of Licensing and Compliance processes and procedures across the Association.

The Operations Officer (Licensing and Compliance) will support the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.

The role will work closely with Operations Directors, Operations Managers and the Foundation Finance Team to support licensing of Operators.

Key Responsibilities

• Processing, in liaison with relevant Operations Team colleagues, new licence applications from Independent Award Centres (IACs), including due diligence and database management.
• Lead on the management of the IAC Compliance Check schedule and surrounding processes including regular communications with relevant Operations Managers.
• Coordinate the ongoing compliance management process for IACs.
• Provide support to the Senior Licensing & Compliance Manager with processes related to the compliance for National Award Operators (NAOs) and Operating Partners (OPs).
• Support the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements and certificates etc).
• Support the Senior Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
• Support with ad hoc projects, as required.