Disability Jobs
We are looking for a passionate and creative Digital Communications Officer to join our team at Headway – the brain injury association.
- Location: Home, hybrid or office based (Nottingham)
- Salary: £25,000
- Permanent 35 hours per week x 52 weeks per year.
Join Headway as a Digital Communications Officer and play a vital role in helping us improve life after brain injury. Be part of a passionate team, driving impactful digital engagement, increasing awareness of brain injury, and expanding Headway’s reach to support individuals, families, and communities across the UK.
What you will do
- Use innovative techniques to grow the charity’s social media, email marketing and web presence, through the creation and optimisation of engaging content in a variety of formats.
- Continuously monitor emerging social media trends and platforms and assess their suitability to reach key audience members in the brain injury community.
- Use your expertise to schedule engaging content to promote Headway and raise awareness of brain injury
- Monitor and reply to comments and messages on Headway’s social media networks, including its online discussion forum.
- Analyse social media engagement data to extract actionable insights and create detailed reports that inform strategy and improve engagement.
- Be a passionate advocate for social media and digital communications across the Headway network.
- Use your passion for communicating with people to develop and tell the stories of brain injury survivors and their loved ones in order to raise awareness.
- Use your digital communication skills to facilitate internal communications, organising CEO online briefings and quarterly staff bulletins.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will have:
- Excellent written and verbal communication skills.
- Strong interpersonal skills
- Strong writing skills with good attention to detail
- Ability to prioritise demanding workloads and work under pressure
Benefits
As a staff member at Headway UK, you’ll have access the following range of benefits.
Financial Security
- Competitive Salaries
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life.
Headway is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people who want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Thank you for your interest in Headway and we look forward to getting to know you!
Next steps
- Closing date: Tuesday 8th October 2024
- Interview: w/c 14th October 2024
Find out more and apply on our website.
The client requests no contact from agencies or media sales.
Are you looking for a rewarding home-based role within a supportive team, working for a small and friendly charity? If you’ve got at least two year’s administration experience and good office IT skills then we’d love to hear from you as we recruit for the following new roles:
- Member Support Assistant
- Events and Office Assistant
Both roles are:
- £11.89 per hour plus benefits
- 7 hours per week, worked over 2 days
- One of the days to be a Thursday (for overlap with other staff)
- Hours to be worked between 09:00 and 17:00
To apply you will need to complete our short application form (CVs will not be accepted) available through our website. The deadline for submitting your application is 9am on Monday the 14th of October 2024. Further information is available in the attachments to this advert and on our website under 'About Us' and then 'Our Team'. Successful candidates will be invited to take part in a written test w/c the 21st of October. Interviews will then take place w/c the 28th of October 2024. Please note we are looking for two separate people for these roles, You can apply for both roles but will be offered only one.
About the charity: Cavernomas look like raspberries and are found in the brain and spinal cord. They're formed of abnormal blood vessels with thin leaky walls, which can bleed at any age without warning. 1 in 625 people are thought to have a cavernoma, and whilst most people won't experience symptoms 1 in 2,700 do. Symptoms can include haemorrhages, seizures and other neurological problems. Treatment involves 'wait and see', neurosurgery or stereotactic radiosurgery; with no medications currently available.
Cavernoma Alliance UK (CAUK) is a member-led organisation, run by and for those impacted by cavernoma with more information available on our website. We work from a model of empowerment, recognising the value of our members’ lived experience to provide mutual support, improve standards of care and drive research into finding a cure.
Since the charity was founded in 2005 it has grown from a volunteer-led organisation based in Dorchester to a UK wide registered charity that now has 2 part-time permanent staff, looking to increase to 4 Part-time staff (all home-based), 50+ volunteers, and 4,000+ members. Our support services include a helpline, buddying, counselling, online support groups, meet-ups, webinars, lectures, newsletter, leaflets, website and social media.
About the roles: The Member Support Assistant is responsible for assisting our Volunteer Manager with administration relating to the support of the charity’s 4,000 members and volunteers. This includes offering a professional service to members of CAUK, typically via phone, email, online, chat, or on occasion in person. The role involves supporting the membership and volunteering processes, ensuring all admin is accurate and up to date. Over time the post-holder will be expected to build a good working knowledge of members and volunteers. They will also be expected to develop strong communication skills, including active listening, alongside the ability to multitask, manage time and prioritise.
The Events and Office Assistant is responsible for assisting the Charity Manager with the administration of events alongside some general office activities for the charity. This includes assisting with the organisation of the virtual Annual Conference, virtual Monthly Information Webinars, in-person Annual Snowdon Climb for Cavernoma, online Cavernoma Awareness Month activities, in-person Autumn Lecture, virtual Secret Santa, attendance by volunteers at external conferences, and any other events organised by CAUK. As and when time permits in between events the post-holder will also assist with some general office activities, including posting t-shirts/fundraising packs to fundraisers and arranging Zoom meetings.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this roles.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life.
We are recruiting for an experienced Communications and Fundraising Assistant to support the Communications and Fundraising Manager with planning and delivering CASPA’s digital and community (events and individual) fundraising campaigns.
The successful candidate will support individual fundraisers to ensure they have the resources required to raise funds for CASPA and generally assist with CASPA’s communications function and brand development.
The ideal candidate is a creative self-starter with an eye for detail and design who will be able to communicate our mission and purpose through our brand and social media presence and effectively engage our members, funders and other stakeholders.
We are looking for a proactive, highly organised team member who communicates professionally and positively with a wide range of stakeholders and takes pride in the quality and impact of their work.
We are keen to attract candidates with lived experience of neurodivergence and who are keen to contribute and bring their best selves to our diverse team.
Ability to travel in and around the Bromley area is essential to the role.
We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more.
If you are keen to join us at CASPA and believe you have what it takes to take on this role, please read through the Job Description carefully to learn more about what is required in the role and person specification.
Please apply with your CV and a one page Supporting Statement (cover letter) highlighting your motivation for the role, your motivation for working for the organisation, as well as your key skills/experience in relation to the Person Specification in the Job Description. (Please note that generic cover letters will not be accepted).
The client requests no contact from agencies or media sales.
- Location: Hybrid - Minimum of three days a week in our Nottingham office.
- Salary: £25,000
- Permanent 35 hours per week x 52 weeks per year.
Be part of a passionate team, driving impactful fundraising events that support individuals, families, and communities across the UK.
What you will do
- Build and maintain strong relationships with event participants, offering motivation, fundraising advice, and ensuring they meet targets while having a positive experience with the charity.
- Serve as the primary contact for event fundraisers, handling enquiries through phone, email, and post.
- Assist the Events Manager with securing sponsorships for events, sourcing raffle and auction prizes, and coordinating event marketing via newsletters and social media.
- Maintain and update the fundraising database, ensuring timely bank analysis, accurate donation records, and appropriate donor acknowledgments.
- Collaborate across teams to develop ideas and ensure fundraisers are directed to appropriate local when needed.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Be able to build relationships to engage and support fundraisers, volunteers, and supporters.
- Be experience in planning events or handling fundraising logistics will help increase participation and success.
- Be responsible for multiple projects working independently or collaboratively with team members across departments
About us
Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life.
Headway is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
The client requests no contact from agencies or media sales.
- Location: Hybrid - Minimum of three days a week in our Nottingham office.
- Salary: £25,000
- Permanent 35 hours per week x 52 weeks per year.
Join Headway as a Fundraising Coordinator and play a vital role in helping us improve life after brain injury. Be part of a passionate team, driving impactful fundraising events that support individuals, families, and communities across the UK.
What you will do
- Build relationships with community fundraisers, providing advice and fundraising materials to include stewarding supporters from the beginning to end of their fundraising journey with us.
- Act as a primary contact, recognizing achievements and promoting stories to the communications team.
- Research and development of fundraising opportunities and activities that appeal to community audiences.
- Maintain our fundraising databases, track donations and collaborating with teams to meet financial targets.
- Delivering talks and attending community events and supporting local Headway charities and volunteer-led branches.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have experience of working with community fundraisers
- Be able to manage multiple projects and stakeholders, working to deadlines
- Be able to work on your own inactive but also collaborate effectively within a team
- Actively research and build a pipeline of community fundraising activities that appeals to current and new audiences
About us
Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life.
Headway is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
The client requests no contact from agencies or media sales.
The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development initiatives and assistive equipment services to people in Bristol who are Deaf, deafened, or hard of hearing. Our mission statement includes, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.
CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people. This is an exciting opportunity to join a growing team at CfD. This new outreach role will support the delivery of our community development work.
We welcome applications from people who understand the Deaf Community and the needs of hard of hearing people of all ages. You will be enthusiastic and passionate about Deaf and hard of hearing issues. You will be an outstanding communicator who believes in people organising themselves and who wants to support Deaf and hard of hearing people to set up activities, and to connect with their communities. You will be enthusiastic about working towards making Bristol a city that is more inclusive of Deaf and hard of hearing people.
Summary of duties:
Our Community Outreach Worker will support the delivery of our new community development project: Connecting People into Communities, funded by Bristol City Council.
The role will include:
• Establishing drop-in sessions throughout Bristol for Deaf and hard of hearing people as a first contact point.
• Signposting/referring individuals to appropriate services and offering support with connecting people into communities – including the Deaf Community, hard of hearing peer support, and local community hubs.
• Providing information on activities and events occurring across Bristol and local hubs.
• Finding out what hard of hearing people in Bristol would like to see CfD offering.
• Strengthening our relationship with community organisations and other community based services, including those who support people from minority ethnic groups.
• Exploring how we can extend our work to reach more Deaf and hard of hearing people aged under 50.
• Developing content for our website so that it becomes a resource for organisations who want to improve their inclusion of Deaf and hard of hearing people.
The post holder will be a part of CfD’s Communities Team and will be expected to support the work of our other community projects i.e. our Deaf People Together and Community Hub projects. The post holder will be based at The Vassall Centre, Gill Avenue, Fishponds, Bristol BS16 2QQ.
The main responsibilities are to:
• To support the delivery of the Connecting People to Communities project so that it meets its aims by:
- Increasing our contact with organisations and hubs that work with minority ethnic groups throughout Bristol, particularly with those who support older people, and with organisations based in areas of deprivation.
- Working with community hubs (e.g. community centres, libraries etc) to provide regular CfD “drop-ins” – primarily as a first contact point and to alleviate isolation and loneliness.
- Signposting and referring individuals to appropriate services, and supporting individuals with connecting to communities.
- Providing advice and guidance to community hubs on how to make their venues, events and activities accessible to and inclusive of Deaf and hard of hearing people.
- Providing information on activities and events for Deaf and hard of hearing people across Bristol and local hubs.
- Finding out what hard of hearing people in Bristol would like to see CfD offering and what support they need.
• To support the work of our Communities Team by:
- Helping to run events so that local Deaf and hard of hearing people and communities have their say about how services are developed.
- Planning and attending project events e.g. coffee mornings, workshops etc.
- Developing positive relationships between service providers and Deaf and hard of hearing people, and advising providers on how to improve their services to become more accessible and inclusive.
- Supporting the Community Development Officer with collecting project monitoring and evaluation data e.g. equality monitoring data, case studies on the experiences of Deaf and hard of hearing people, and recording information on the database.
- Supporting the Community Development Officer with publicising our Small Community Grants scheme, and supporting existing groups with organising their events/activities.
- Working with the Community Development Officer to set up and facilitate Deaf-led advisory group(s).
• To provide content from project activities for CfD’s website and social media, such as information about activities and events.
• Be part of the team representing CfD at local events and exhibitions.
• Be flexible in your working hours. You may be asked to represent the project at meetings/events outside core working hours, or to complete any other duties that may be reasonably required for the performance of this position.
General
• Attend conferences, training, and other staff development opportunities.
• Develop an agreed personal training plan and carry this out using internal and external training as required.
• Adhere to and promote CfD’s policies and standards, especially the Equal Opportunities, Data Protection, Safeguarding, Health and Safety and Communication policies.
• Act as an ambassador for CfD, promoting a positive and professional image and attitude at all times.
• Support the CEO and other CfD staff in achieving the aims of CfD and carry out such other relevant duties as may be agreed.
• Support CfD to find funding for new projects involving Deaf and Hard of Hearing people.
• Coordinate and manage own Access to Work support (if needed).
Terms and conditions:
1. This is a full-time position of 37.5 hours a week. CfD’s core hours are 10am – 4pm. Occasional evening and weekend work will be required.
2. Contract until January 31st 2026, with possibility of an extension subject to further funding.
3. Salary £22,000 - £27,000 a year.
Note:
The final interpretation of this job description rests with the CEO in consultation with the Board of Trustees and the jobholder. The job description will be reviewed in the course of supervision meetings and any amendments will be negotiated with the jobholder. The jobholder is also expected to share in other CfD activities as time permits and by agreement with the CEO.
Person specification
The successful candidate will be an excellent communicator, with good knowledge and empathy of the experience of Deaf and hard of hearing people. You will also have a pro active approach and be committed to helping and supporting others.
Essential skills and competencies:
• Ability to work on own initiative and as part of a team.
• Able to anticipate problems and develop solutions.
• Excellent organisational and time-management skills.
• A positive attitude toward Deaf and hard of hearing people with an understanding of the barriers they face in their lives.
• Excellent interpersonal skills and confidence in communicating with Deaf British Sign Language (BSL) users and hard of hearing people. This may be direct communication or through a BSL interpreter or speech-to-text operator.
• Experience of supporting or working with groups of people, either as part of paid work or as a volunteer.
• Experience of consulting with individuals and communities or groups.
• Good influencing and negotiating skills so that you can persuade people to make their services more inclusive of deaf people.
• An understanding of the importance of evaluating the impact of project work
• Good attention to detail.
• Good working knowledge of Microsoft Office and associated software, including Excel, Word, and Outlook.
• Ability to travel round Bristol as this role will require traveling to and from multiple places.
Desirable skills, knowledge and experience:
• Personal experience of hearing loss.
• Good working knowledge and use of simple databases or CRMs (e.g. Charity Log). (CfD will provide training on Charity Log.)
• Knowledge of British Sign Language (CfD will provide training for the successful candidate if they do not have BSL skills).
• Experience working, paid or unpaid, in or with communities, the disability sector or in the third sector.
• An understanding of how you evaluate project work
• Experience of organising small scale events.
• Experience of delivering Deaf Awareness or Equality training.
• Experience of writing content for social media or websites using Plain English e.g. information about events.
Things we expect all staff to support us with:
• Actively seek out opportunities for development and income generation.
• Read, understand and follow CfD’s policies and procedures.
• Stay up to date with key developments in your specialist area.
• Be willing to occasionally work evenings and weekends.
• Participate in team-meetings and development days.
• Be willing to travel across Bristol and occasionally further afield.
• Represent CfD at local, regional and national meetings and events.
In return, you will receive:
• Competitive pay and holiday allowance
- 25 days a year plus Bank Holidays (pro-rata if part-time)
• Employee pension contributions
• A flexible working policy
- Our core hours are 10:00 until 16:00 Monday to Friday
• The opportunity to be part of a committed, skilled and supportive team
• Support to develop your skills further
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join a growing team at the Centre for Deaf and Hard of Hearing People. You will support our work in providing assistive equipment for Deaf and hard of hearing people in the Bristol area, as well as providing administrative support to our community development projects and CEO.
We welcome applications from people who have experience of working with or supporting Deaf and hard of hearing people, and those with administration skills who would like to use these skills in a new and rewarding area of work.
Centre for Deaf and Hard of Hearing People:
The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development initiatives and assistive equipment services to people in Bristol who are Deaf, deafened, or hard of hearing. Our mission statement includes, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.
CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people.
Summary of duties:
Under the direction of the Operations Manager, the administrator will support the Equipment Service Team to achieve a high standard of service delivery.
The administrator will also support the Communities Team and CEO with organising and delivering activities run as part of our community development projects.
The administrator will also provide broader administrative support to the CEO and to the charity.
Responsibilities:
● Be the first point of contact for equipment service clients, usually by phone and email
● Book appointments for clients for the equipment service
● Input client records into our database
● Send out surveys and summarise the responses
● Schedule meetings and take minutes where necessary. This may include taking minutes at Board meetings
● Support with event and activities’ organisation such as booking rooms, preparing publicity, registering participants etc ● Typing standard CfD letters e.g. invoices, communication with clients etc.
● Monitoring and maintaining levels of office supplies and consumables
● Meet and greet any visitors, contractors, clients to the CfD office or to the equipment service resource room
● Answer the CfD office telephone and take messages for staff
● Receive and respond/deal with general email and phone enquiries, postal mail, and messages
● Support with photocopying and scanning as required
● Develop reports as requested
● Proofread letters and documents written by other staff
● Help CfD to meet its Health and Safety responsibilities
● Be part of the team representing CfD at local events and exhibitions
● Part of your role will involve communicating with a mix of hearing, Deaf and hard of hearing people. British Sign Language interpreters and other communication support will be provided to support you if required.
Any other duties as may be reasonably required for the performance of this position.
Essential skills and competencies:
● At least one year’s experience of working in an office as an administrator
● Good working knowledge of Microsoft Office and associated software, including Excel, Word, Outlook, Planner, and simple databases
● Effective and professional telephone manner
● Ability to compose letters and short documents and write in a friendly and direct style
● Ability to work on own initiative and as part of a team
● Excellent organisational and time-management skills
● A positive attitude towards Deaf and hard of hearing people with some understanding of the barriers they face in their lives.
● Excellent interpersonal skills and confidence in communicating with Deaf British Sign Language (BSL) users and hard of hearing people. CfD will provide training for the successful candidate if they do not have BSL skills
● Good attention to detail
Desirable skills, knowledge and experience:
● Experience working with Deaf and hard of hearing people
● Knowledge of British Sign Language (CfD will provide training for the successful candidate if they do not have BSL skills)
● Experience of working, paid or unpaid, in or with communities, the disability sector or in the third sector
● Experience of taking minutes
● Knowledge of Health and Safety legislation and ability to carry out Health & Safety checks
● Experience using CRM databases
Things we expect all staff to support us with:
● Actively seek out opportunities for development and income generation
● Read, understand and adhere to CfD’s policies and procedures
● Stay up to date with key developments in your specialist area
● Be willing to occasionally work evenings and weekends
● Participate in team-meetings and development days
● Be willing to travel across Bristol and occasionally further afield
● Represent CfD at local, regional and national meetings and events
In return, you will receive:
• Competitive pay and holiday allowance (25 days a year plus Bank Holidays pro rata)
• Employee pension contributions
• A flexible working policy (Our core hours are 10.00 until 16.00 Mon to Fri)
• The opportunity to be part of a committed, skilled and supportive team
• Support to develop your skills further
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
Tech Angels (previously Tech to Community Connect) is a service which aims to reduce digital exclusion across Surrey. In recent years, and particularly now in a post-pandemic society, so much connection happens digitally; those without the knowledge or equipment to connect to the internet are at a very high risk of loneliness and isolation, which have a significant negative impact on physical and mental health.
To combat this, we provide devices on long term loan to people who are disabled or living with a health condition, family carers, of older age, or to those with another vulnerability. We also offer a ‘match’ with one of our team of volunteer Tech Angels, to help with digital literacy and confidence. We also supply sim cards with data to those, who don’t have wi-fi, so that they can be connected.
The purpose of the role will be to drive and coordinate referrals into and through the service, making sure that people facing digital exclusion get the support they need to get (and stay) connected. Ultimately the outcomes we are focused on achieving are a reduction in health inequality and an increase in wellbeing.
Main responsibilities
1. Coordination of Tech to Community Connect activity in a defined part of Surrey
2. Communication with people using the service, carers, volunteers, organisations that may have referred to the service and other stakeholders
3. Database management, record keeping and impact measurement following all data security policies
4. On-going support for people using the service who are in a ‘match’ with a volunteer Tech Angel, those waiting for a ‘match’ or those who are accessing another part of the service
5. Writing case studies and sharing the stories of people the service is helping
6. Promoting the service by pro-actively building relationships across organisations and groups in Surrey
7. Working as a team to ensure we are delivering the highest quality of services
Person specification
It is essential that you have:
· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences
· Advanced organisation and coordination skills
· Good level of computer literacy including all Microsoft packages with experience of using a range of databases
· A high degree of self-motivation and able to work on own initiative
· Live within Surrey and be prepared to travel across the county when required
· The ability to either work from home (with regular work in the community) or be based in our office in Burpham, Surrey
It is desirable that you have:
· Experience and knowledge of working with people who are Disabled, have a long-term health conditions and/or carers
· Experience and/or knowledge of working or volunteering in digital inclusion or technology training
· Confident and persuasive presentation skills
· Experience in group facilitation or training
· Volunteer management knowledge and experience
· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)
· An understanding of GDPR and adult safeguarding principles
This role requires the successful applicant to have an Enhanced Disclosure and Baring Service check (and we will organise and pay for this for you if you are successful).
As part of a remote working and flexible team we will support you to find the ways of working that suit you best.
What we offer you:
· Induction training and support
· On-going training and development and the opportunity to complete accredited training
· 27 days annual leave per annum (excluding bank holidays)
· Access to our Employee Assistance Programme
· Equipment (laptop and mobile phone)
· Pre-agreed expenses
· Prospects of career development
· Company Pension Plan
· A great team and an interesting role!
We are run and managed by Disabled people for Disabled people. Our aim is to campaign and promote the rights of Disabled people to live independently
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
The purpose of the role is to enable more Disabled people and carers to use technology in their daily lives to aid wellbeing and independence.
You will provide engaging one-to-one and group training to people who are digitally excluded, mostly in their own homes.
Main tasks
1. You will plan and conduct face to face, one-to-one (or group where required) training sessions with tech members – you will teach them how to use tablets and other devices, how to stay safe online, how to access services or do shopping online, or just help them get more confident in using technology – no two training sessions will be the same!
2. You will write reports from your visits, and will closely collaborate with volunteer coordination team
3. You will actively seek out tech members who may be willing to share their stories as case studies, and you will write up the case studies
Person specification
· Excellent communication skills with the ability to communicate effectively in with a variety of audiences
· Great organisation skills
· Excellent problem-solving skills
· Good level of computer literacy including all Microsoft packages
· The ability and willingness to travel around Surrey to deliver face to face training in homes (daily)
· The ability and willingness to travel to the main office base in Burpham (when needed)
· Friendly, patient, positive and open minded in your approach to delivering training
· Adaptable to individual requirements
· The ability to work safely from home and willingness to do so, or the ability to work from our office base in Burpham
· Live within Surrey or NE Hants, however ideally in East Surrey
This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (which will be provided).
What we can offer you:
· Flexible working hours
· Competitive rates of pay
· Chance to undertake accredited training
· 27 days of annual leave (FTE) + bank holidays
· Employee assistance programme
· Introductory training, follow up with continuous support in developing your skills and learning new skills, such as in assistive technology
· Prospects of career development
· Company Pension Plan
· Laptop and mobile phone
· Paid mileage
· A great team and the opportunity to really make a difference!
We are run and managed by Disabled people for Disabled people. Our aim is to campaign and promote the rights of Disabled people to live independently
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB VACANCY PART-TIME COMBINED ROLE
(Roles could be considered separately)
VOLUNTEER COORDINATOR & COMMUNITY FUNDRAISING COORDINATOR
· 24 hours per week (13 hours VC & 11 hours CFC)
· Hours worked over 4 days with flexibility required – very occasional evenings and weekends
· Excellent organisational & communication skills
· Experience in managing individuals and teams
· Events management and community fundraising involvement desirable
· Ability to work independently
· Based in Leatherhead, Surrey, with occasional travel to Kingston (x1 day per week wfh considered)
· Free on-site parking
· Start date: September 2024
£27k p.a. pro-rata
Key Responsibilities:
To support the delivery of Dyscover’s Fundraising strategy by taking responsibility for Community Fundraising.
Main Areas of Work:
Funding – support and delivery of the Funding Strategy in conjunction with the Head of Fundraising and the Trustees • Understand and work within the Code of Fundraising Practice
• Plan, coordinate and deliver a community fundraising programme to meet agreed targets • Coordinate and develop the community fundraising team
• Be proactive in identifying community fundraising opportunities including liaising with local clubs, businesses and societies
• Communicate fundraising activities via email, monthly bulletins, Newsletters etc.
• Provide and distribute promotional materials for events • Recruit volunteers to support events
Volunteer Coordinator Main Areas of Work:
• Research, write and regularly review volunteer policies and procedures, including risk assessments, relating to all aspects of volunteering
• Liaise with Dyscover staff colleagues responsible for admin, marketing, fundraising and service delivery to understand how they work, develop partnerships and assess volunteering needs across the organisation
• Identify appropriate volunteering opportunities and match with volunteers who possess the right skills for the role
• Identify additional training or support needs that volunteers might have and seek to meet them. Provide inductions and training both internal and external (with Service team)
• Lead monthly volunteer meetings in collaboration with colleagues.
• Develop role descriptions based on the needs of the organisation
See attachments for further details around the responsibilities of the role
To find out more
We would be delighted to tell you more about this opportunity, and encourage you to visit us at Dyscover..
The client requests no contact from agencies or media sales.