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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Multiple Locations (On-site)
£ 25,301 p.a. full time, pro rata for part time
Ensure the delivery of a high-quality advice via phone and webchat.
Posted 2 days ago
Youth Endowment Fund, Multiple Locations (Hybrid)
£55,000 per year
We are looking for someone who can lead our research and change agenda on violence against young women and girls (VAWG).
Posted 2 days ago
National Council for Voluntary Organisations, Remote
£43,753 per annum, rising to £46,057 after 12 months in London (or £39,439 per annum rising to £41,742 after 12 months outside of London).
Play a pivotal role in supporting staff across NCVO in making the most of our Customer Relationship Management (CRM) system.
Posted 2 days ago
Closing today at 14:06
Keech Hospice Care, England (Hybrid)
£28,826 per year
Posted 2 days ago
Closing today at 11:59
Prospectus, London (Hybrid)
£15.34 - 17.53 per hour + holiday pay
Posted 2 days ago
Closing today at 13:39
Keech Hospice Care, England (On-site)
£41,750 per year
Posted 2 days ago
Closing today at 14:07
Keech Hospice Care, England (On-site)
£28,826 per year
Posted 2 days ago
Closing today at 14:01
Keech Hospice Care, England (On-site)
£41,750 per annum
Posted 2 days ago
Closing today at 13:54
Keech Hospice Care, England (On-site)
£41,750 per year
Posted 2 days ago
Closing in 2 days
ECHO, SE1, London (Hybrid)
£31,000 PA Pro Rata, Actual 24 hours £18,600pa or 32 hours £24,800pa
Children's heart charity seeks experienced Engagement and Income Coordinator who enjoys a 'no-two-days-the-same' working environment
Posted 2 days ago Apply Now
Discovery, Taunton, Somerset (On-site)
£30,808.69 per year
Seeking an enthusiastic, experienced Health & Social Care professional to join Discovery as Assistant Locality Manager in Taunton
Posted 2 days ago
Page 6 of 120
Leek, Staffordshire (On-site)
Stoke-on-Trent
£ 25,301 p.a. full time, pro rata for part time
Part-time (33 hours per week)
Contract (31st December 2025 (due to current funding))
Job description

Citizens Advice Staffordshire North and Stoke on Trent is looking for Advisors to deliver the Universal Credit: Help to Claim Service. Currently funded until December 2025. You will be responsible for ensuring the delivery of a high-quality advice via phone and webchat.

You will have:

  • The ability to work within aims, principles and policies of the Citizens Advice service
  • Experience and a working knowledge of the main generalist advice areas but with particular reference to benefit advice and Universal Credit
  • Good communication skills
  • High level of IT literacy including the general use of the internet and to deliver webchat
  • The ability to prioritise and plan work to meet deadlines under pressure

Interview date:  to be arranged.

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 30 May 2025
Closing date: 29 June 2025 at 23:30
Tags: Advice / Information, Communications, Advocacy, Customer Service, Customer support, Social / Support Work