Main responsibilities will include:
Administration
- Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place
- Oversee the general administration of all APD functions including responding to customer queries and feedback
- Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately
- Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
- Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders
Finance
- Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income
- Follow anti-money laundering procedures to ensure APD sales are compliant with legislation
- Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team
- Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy
- Chase debtors and regularly report any overdue payments to the Finance team
Strategy
- Contribute to the APD growth strategy through ideas and practical solutions
- Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development
Communications
- Help to maintain strong communication channels with all partner organisations and customers
- Provide administrative support in developing regional networks, contacts and partners
- Assist with the engagement of employers and partners for projects and programmes
Administration and Legal Compliance
- Maintain positive professional relationships with our participants, partners and stakeholders •
- Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies
- Be a committed champion for Artswork’s Anti-Discrimination Charter
- Maintain and develop personal skills and knowledge through appropriate training
- Perform own administrative duties
- Maintaining positive professional relationships with our participants, partners and stakeholders.
About CleanupUK
We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.
Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.
Main duties of the role
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To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team.
Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers.
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To attend weekly team meetings
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To assist in research into new areas of operation for the charity.
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To oversee orders of equipment and printed resources to our partners with various suppliers around the country.
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To maintain meticulous records regarding our growing national Cleanup Hub network of community partners.
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To collate statistics and create regular reports of programme activity, using our website and new database.
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To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.
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To use Mail Chimp to send mailers to our partners and followers.
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Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.
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To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements.
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To assist with staff recruitment and induction processes.
Chief Executive: leads our strategic direction / reports to the Trustees
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To organise board meetings; booking diary dates, venues, catering and taking minutes.
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To attend and take detailed minutes at board meetings and any other meetings required.
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To process invoices, expense claims and credit card statements.
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To assist with staff recruitment and induction processes.
Corporate Partnerships: manages relationships with our corporate partners
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To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.
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To assist with staff recruitment and induction processes.
Interviews will take place via Microsoft Teams
The client requests no contact from agencies or media sales.
English for Action
Operations Lead
Salary: £23,595 (£39325 pro-rated) (likely increase from August 1st to keep up with inflation)
Hours: 22.5 (3 days) per week
Location: Work from home, with occasional meetings in London required (travel at employee’s expense).
Duration of contract: permanent
Closing date for Easy Apply applications: Tuesday May 7th, end of day
Closing date for further applications: Wednesday May 15th, end of day
Interviews to be held on: Friday May 17th in the afternoon
Reporting to: The trustee HR subgroup and a line manager on the Executive Team
The role at a glance: Leading on EFA’s operations, with particularly emphasis on financial management and HR support for our small team of (currently) 8 employees. You’ll develop and administer our People policies, practices and culture to support EFA as a happy, equitable place to work and an effective mission-focused organisation. Scope for both day-to-day care for our systems and creative improvement of how we do things. In addition, to oversee EFA finances; payments received and paid, budgeting, monitoring any financial risks and advising with records/reports to the board of trustees and staff team on a monthly basis. Read more about the role.
You at a glance: You’re passionate about the community organising and education work we do with migrants in London and the radical participatory ethos of EFA London. You bring strong experience of ‘People work’ and governance of groups or organisations (whether paid or unpaid), with an interest in how to bring the best of conventional operations practisce into a team interested in a more equal distribution of power. You’re a ‘people person’, combining strong communication skills with a strategic eye on moving towards solutions. You’re committed to anti-oppression and promoting healthy workplaces for staff. You have a fastidious approach to the administration which underpins all of this.
About EFA
English for Action provides free, participatory, and empowering English language classes (ESOL) for migrants in London. Our classes are spaces to build community and support students to organise collectively around issues like employment and housing rights. Our work currently supports around 500 adult migrants across London. We’ve become a national centre of good practice for a radical participatory approach to ESOL, informed by the work of Paulo Freire, and we share this approach through trainings, research and partnerships.
Organisation: We are a staff team of 8 people supported by a larger team of volunteers and 9 trustees. EFA promotes shared leadership and collaboration and we aim for our organisational structure to reflect this. In the last 4 years we’ve transitioned away from having a CEO to an executive team to oversee operations and decision-making - which you could be elected to join following your probation period. We’re still in transition and there is scope to make a real contribution to developing innovative practice within our workplace. As a charity, ultimate responsibility for, and control of, the organisation lies with the Board of Trustees.
EFA employee benefits include:
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Pension scheme with employer matched contribution, currently at 6%.
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Pay rises in line with inflation wherever possible (we have a flat pay structure)
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Tech and cycle scheme
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Flexible working possible based on your needs
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Continuous Personal Development actively encouraged and training opportunities explored.
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Enhanced annual leave: starts with 24 days per annum pro rata, rising to 32 days per annum pro rata plus Bank Holidays (pro-rata for part-time hours) after probation, with some restrictions on when holidays must be taken.
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Full entitlement to days off for sickness (including mental ill-health), compassionate leave, bereavement leave, and parental leave
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Enhanced maternity/paternity/adoption/shared parental leave pay
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Enhanced sick pay
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Collaborative decision making on organisational strategy and practice
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Working within an organisation that makes a huge difference in communities across London and the UK.
Recruitment process / how to apply
We know applying to jobs can be time consuming! And often candidates with lots of relevant experience can be put off if they don’t fit every part of the job description.
So, we’re using an ‘Easy Apply’ form, where you can attach a CV and fill out three questions to express interest in this role. Even if you are not sure you quite fit all the specifications - give it a go. It may take as little as 10 minutes.
We’ll then encourage you to apply at Stage 2 if we feel you have relevant skills and
experience. You’ll then have another week to complete a few further questions.
Get in touch if you’d like to chat informally about any aspect of this job description or the role:
The client requests no contact from agencies or media sales.