Head Of Development Jobs in East Of England
JOB DESCRIPTION
Job Title: Counselling Support and Development Manager
Responsible to: Head of Counselling
Location: Norwich and Great Yarmouth
Hours: 30 Hours Per Week
Salary: £33,000 per annum FTE (pro rata to 30 hours per week)
What are we looking for?
Sue Lambert Trust are looking for a resilient and experienced counsellor ready to take on the challenge of a leadership and management role within an organisation passionate about offering a kind, safe and supportive therapeutic service to survivors of sexual abuse and violence. In this role you would be responsible for the professional development of our team of counsellors as well as supporting both trainee and experienced counsellors in their work with us.
Background Information:
Sue Lambert Trust provides kind, safe, supportive help for people who have experienced sexual or domestic abuse at some point in their lives.
We provide free, specialist support that enables people to recover, heal and build resilience to face the future. Our support is organized around a three-phased trauma informed approach.
Phase One Groundwork is designed to support clients with practical issues as well as providing stabilisation in preparation for counselling. Around 200 clients per year access this service.
Phase Two Counselling is the core provision and is delivered by 50+ trained counsellor volunteers working with around 300 clients weekly.
Phase Three aims to build resilience and includes interventions such as self-help groups.
We are funded by the Office of the Police and Crime Commissioners Office, Ministry of Justice, National Lottery and several local and national Trusts and Foundations.
With the launch of a new strategy to guide us through to 2026 it is an opportune time to be joining an organization that is ambitious in its support for its clients.
Job Title:Counselling Support and Development Manager
Responsible to: Head of Counselling
Job purpose:
- To ensure that all counsellors and staff are provided with the skills and knowledge to deliver and develop Sue Lambert Trust services.
- To support the Head of Counselling to manage a team of staff and counsellors in delivering effective, safe and quality counselling and other appropriate therapeutic services.
- To support the Head of Counselling in the development of clinical services, and work collaboratively with the Service Support and Development Manager to implement Trauma Informed Practices (TIP)
- To support the Head of Counselling in creating a safeguarding culture throughout the organisation.
Main responsibilities:
Operational Delivery
1. To develop and lead a needs-based plan for the learning and development of the counselling team aligned with Sue Lambert Trust strategy.
2. To organise and manage trainee counsellor placements, working in partnership with counsellor training providers to support and develop trainees in their ongoing training.
3. To act as the Senior Counselling Lead for all trainee counsellors, undertaking case management monthly
4. To work collaboratively to develop and support the implementation of consistent working practices across our sites with a focus on our Great Yarmouth office.
5. To lead on the development and training of a dedicated team of EMDR practitioners.
6. To act as one of the designated safeguarding leads within the organisation, providing support to Senior Counselling Leads and counsellors
7. To deputise for the Head of Counselling as and when required
Service Delivery
1. To provide one to one counselling and other therapeutic services as appropriate in line with the policies and requirements of the organisation
2. To ensure a skilled clinical team can deliver initial assessments, review and top-up calls, effective allocations, and any other services as directed.
3. To line manage the Senior Counselling Leads based in Great Yarmouth
4. To lead on best practice in clinical service delivery as outlined by BACP guidelines and statutory and regulatory requirements throughout the organisation.
5. To liaise where necessary and appropriate with external supervisors to support counsellors and clients.
Service Development
1. To ensure the clinical team collect client outcome measures and experience of service feedback to inform the ongoing development of the organisation.
2. To lead on recruiting, interviewing, inducting, and training new volunteers and trainees
3. To lead on clinical development within the counselling management team working alongside the Service Support and Development Manager to ensure quality of policies and procedures is client centred and trauma aware.
4. To lead on the development of our services ensuring they are accessible to all our users, monitoring and implementing practices that reflect our ongoing commitment to Equality, Diversity and Inclusion (EDI)
5. To champion developmental change in our service delivery and provide support and training to enable this
Other Duties
1. To maintain a physical presence across our offices, working to a flexible principle of a 60/40 split between Great Yarmouth (60%) and Norwich (40%)
2. To work within the policies and procedures of the organisation
3. To work to the principles of equality and diversity within all aspects of the organisation
4. To promote the work of Sue Lambert Trust to stakeholders as and where applicable
5. Any other duties as commensurate with the role
PERSON SPECIFICATION – Counselling Support and Development Manager
Qualifications:
1. Minimum Diploma level qualification in counselling
2. Minimum 450 hours clinically supervised counselling experience
3. Achieved or working towards BACP accreditation.
Skills/knowledge required:
1. Experience of planning and implementing a needs-based training and development programme for a team
2. Experience of working and understanding the needs of trainee’s and volunteers within a service
3. Experience of working in a client focussed multi disciplinary service
4. Experience of implementing quality standards and training across teams of staff, volunteers and trainees.
5. Experience of implementing and managing change
6. Current ongoing and proven counselling experience within an organisation
7. A deep understanding and empathy with people who have experienced trauma particularly in relation to sexual violence and abuse.
8. Exceptional communication skills, both verbal and written, with proven ability to communicate with a range of different people
9. Clear understanding of the person-centred counselling approach and/or EMDR or Somatic therapy, within the context of a person centred service.
10. Experience in working with other agencies and stakeholders
11. Experience of managing and implementing processes to collect and analyse evidence of the impact of services on clients e.g. outcome measures and experience of service questionnaires
Personal Attributes
1. Collaborative and enabling
2. Dynamic / solution focussed approach
3. Ability to work well within a team and across different disciplines and counselling modalities
4. Ability to work on own initiative and to lead diverse teams
5. Good negotiation skills
6. Ability to motivate and manage people, displaying clear leadership when and where required.
Other requirements:
1. Ability to work flexibly with occasional unsocial hours
2. Ability to commit to working across multiple venues
3. Full driving licence or ability to travel at alternative locations in the county (for which reasonable expenses will be paid)
4. To attend clinical supervision as required by BACP
Application process
To apply, please send an email (email address can be found on our website) including:
· an up-to-date CV
· a covering letter addressing all the requirements in the person specification
Closing date for applications is 9am Thursday 9th May.
The client requests no contact from agencies or media sales.
Essential Information:
Hours of Work - 30 to 37.5 hours per week, over 4 to 5 days - flexible for the right candidate
Salary - £35k to £40k, dependent on experience and pro-rate for part time candidates
Vacancy Type - Permanent
Location - Hybrid, this role is home based with regular attendance at our Head Office in Lawshall, Bury St. Edmunds and occasional meetings at our other sites
Role Type - Leadership/Operations
What you’ll do:
Our Finance Manager will report to our Head of Finance and Resources and be a member of our Finance Team, you will be responsible for ensuring the financial records of the charity are accurately accounted for in a timely manner and for supporting growth of the charity in a controlled a sustainable way.
You will directly line manage our Finance Assistant, manage relationships with 3rd parties and be financial business partner to key stakeholders.
We are ambitious and we need you to help us shape the operational and strategic direction of Green Light Trust. This will be achieved through robust, accurate bookkeeping, effective process and system controls, regular financial planning, the provision of financial information and analysis to support sound decision making and continuous improvement in controls and processes.
The priorities in this role will be:
- Management Accounting: Creditor and debtor control to ensure all amounts owed to and from the charity are managed in a robust manner, ensuring accurate and timely reporting to support decision making, in line with organisation and statutory requirements.
- Financial Accounting: Day to day treasury management, accurate and timely bookkeeping in line with statutory and regulatory requirements.
- Payroll: Co-ordinate with HR colleagues and 3rd party payroll processing bureau to ensure all members of staff and associated other payroll liabilities are paid correctly and on time.
- Financial Planning: producing cash flow forecasts on a quarterly basis, collaborating with budget holders and supporting the Head of Finance to prepare robust income and expenditure budgets and quarterly re forecasts.
- Analysis and Business Partnering: provide ad hoc and routine analysis to support decision making and support to budget holders to ensure ongoing spend control.
- Process improvement: support Head of finance to identify opportunities to ensure all processes system outputs are effective and manual input is minimised.
- Line management of finance assistant; providing coaching and guidance to support ongoing development and ensuring there are appropriate levels of cover for team processes, during periods of absence.
- General: Ensure all computerised systems are used and maintained in accordance with established processes and best practice and support the Head of finance on the implementation of a new fit for growth finance system.
Who we’re looking for:
- A team player who's either fully or part qualified and brings extensive experience in managing accounts and interacting with various stakeholders.
- Someone with strong IT literacy and high levels of numeracy.
- You will need to have good knowledge and experience of finance systems including sales and purchase ledgers and bank reconciliations.
- You will need to have the ability to work flexibly, independently and as part of a team.
- You will need to be resilient, adaptable, curious and excited about working in a growing charity.
Our Values
- We are brave, adaptive, responsive, and fleet of foot: We respond we don’t react, we’re adaptable and at the cutting edge.
- We create calm and inspiring communities: We’re person centred, we enhance wellbeing whilst offering challenge and inspiration.
- We welcome and accept everybody: We’re inclusive, we’re accepting, we’re non-judgemental and we see beyond the external.
- We support individuals to be themselves in the long term: We’re about more than one-off interventions, we provide individualised solutions, we help people to find themselves and build their confidence.
- We really believe in what we do and demonstrate it through our actions, we’re authentic, we look after our own wellbeing whilst helping others to look after theirs, Green Light Trust is not just a job to us, we believe in the healing power of nature.
Why Green Light Trust?
Founded in 1989 as a conservation charity, Green Light Trust is now a leading provider in East Anglia of education and wellbeing programmes for the most disadvantaged in society; mostly those in the lowest 5% in terms of their wellbeing and integration.
As a charity Green Light Trust (GLT) has grown 200% over the past 2 years and we have a real sense of purpose and truly believe in our aim to help create a society where everyone has equitable access to the power of nature. We have helped and continue to help thousands of people to improve their mental health through nature, teaching them skills (such as woodwork, cooking, life skills) and strengthening self-esteem and confidence of children and adults who find themselves facing challenge in life. We help motivate a huge number of people seeking employment opportunities or an escape from their addictive or abusive pasts. We really do help people change their lives.
What’s in it for you:
- Technology – Cloud based everything with a laptop and all the bits you need to work where suits you best – including remote IT support.
- Proper holiday - 25 days annual leave + bank holidays as well as that time between Christmas and New Year you always forget to book.
- Flexible working as standard from day one – Work from home or at our carbon neutral HQ (sit next to the wood burner) or a combination of what brings out the best in you.
- Rewards and support - Enhanced employee rewards package, no questions access to counselling support. Time out in the woods to be at one with nature. Supported time off when you need it most.
- Genuine development - Regular performance reviews, support, and progression opportunities.
- Training and coaching – Where do you want to be? What do you need to get there? Answer those questions and we’ll find a way to make it happen with training and amazing coaching with Alitus!
The client requests no contact from agencies or media sales.