Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We’re looking for an exemplary relationship and people manager (with strong coaching skills) to equip and support churches in the North (including Leeds, Preston and other northern cities) to deliver the Spear programme in their local community.
The important stuff
Salary: from 30,000 dependent on experience
Hours: 5 days per week (4 days considered), 9.30am-5.30pm
Contract: Permanent
Location: Home based role, with fortnightly travel to our London office required (cost covered) and regular travel to our Centres in Leeds, Preston and other northern cities
Closing date: 28th June (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Application pack: Have a look at our application pack below for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
- Excellent Health Insurance plan, including gym discounts and other perks
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in the repair of our social fabric.
- Excellent all-round coaching ability, with 3 years of relevant coaching experience, including strong group facilitation and 1-1 coaching skills.
- Excellent time management, organisation skills and initiative, with the ability to balance a range of varied tasks and prioritise accordingly.
- 3 years experience of line management and holding responsibility for others’ professional development and wellbeing.
- Effective interpersonal and communication skills, with the ability to relate confidently to a range of audiences, internally and externally, including demonstrable experience managing partnerships with churches as well as corporates.
- High emotional intelligence, a desire to work as part of a close-knit team, and a sense of fun.
Key Responsibilities
Support and Equip Church Partners
- Work with the wider Church Partnerships Team to meet key strategic goals to build social transformation across the church in the UK.
- Manage working relationships with caseload of partner churches within a region of the UK to ensure programme delivery flourishes, that the church has ongoing support and feels connected to Resurgo, and feels ownership and vision in relation to the programmes their church runs.
- Liaise with church partners regarding fundraising challenges, providing strategic support and connecting them to the wider Resurgo team for further assistance around key challenges.
Line Management, Team Training and Development of Spear Centre staff
- Manage Spear Centre Managers, through regular 1-1s, reviewing KPI’s and helping them troubleshoot challenges.
- Oversee the overall performance management for church partners in a region, delivering feedback regularly, reporting on key performance indicators and running reviews at intervals throughout the year.
- Work with the Impact team to identify training needs, then design and run training initiatives to meet these needs, including all-team training days, role-specific training streams, and volunteer training.
Curriculum Development
- Engage with wider national policy around NEETs and unemployment to ensure we are at the cutting edge within the sector.
- Develop programme curricula across all our programmes.
Active Participation in the Philanthropy and wider Resurgo Mission
‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’
- Help build and develop Resurgo’s ethos and Christian life as a team member.
- Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
The client requests no contact from agencies or media sales.
About First Step Trust (FST)
FST was established in 1994 with the aim of providing access to work experience and salaried employment for people with severe and enduring mental health problems and other disadvantages. Over the years we have managed to adapt our service offer to meet the ongoing changes in funder requirements. We have achieved this by extending our offer to a wider group of long term unemployed people to include a range of practical work and office based work and good quality training courses.
Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.
In the run up to the pandemic we had 4 garages and Abbevilles. During the pandemic we lost 3 garages due to the loss of trade (Salford), the ending of a lease (Lambeth) and an agreed early termination of the lease in Bexley. We also lost funding for the Lambeth project March 2023 when our contract came to an end.
In addition to the pandemic, funders have increasingly been looking for projects that get people into work and then offer support to help them stay in employment. The Individual Placement and Support (IPS) is the preferred model for most funders.
Whilst IPS has it benefits it is not suitable for the group of people FST works with due to the levels of literacy / numeracy, low self-esteem, low self-confidence and other factors including low level or no formal marketable skills to offer employers. The majority of the FST workforce have been unemployed anywhere from 5 to 10 years or more; 44% have never worked. We also know that most find it difficult to engage with more traditional forms of learning e.g. college, when they first join us. Prior to joining FST 55% of workforce members had achieved Level 1/Foundation or below (41% have none).
In practice this means that IPS is not suitable for them as the type of work they are eligible for (shelf stacking, warehouse work etc.) does not pay enough to make the transition from welfare benefits viable. Furthermore there is a genuine concern about not being able to return to the same level of benefits if they are unable to stay in work.
The welfare benefit trap is well known and our response has been to focus on developing people’s marketable skills across a range of practical and office / finance work.
In practice it can take 2 to 3 years or more to help people overcome the issues they face in learning new skills and overcoming the psychosocial issues alongside the fear of losing welfare benefits. The results of this approach, however, are impressive with a core group of people moving (sustainably) on to salaried employment with FST or externally.
In more recent years we have shifted our focus to developing new ways of learning and accreditation using technology including Virtual Reality (VR) QR codes and other assistive technologies (SMaRT Pathways). These programmes are aimed at helping the FST workforce gain the skills they need to access well paid employment in sectors where there are severe skills shortages e.g. the automotive trades, construction and catering.
In addition to SMaRT Pathways there is FST’s SMaRT garage services. Our social enterprise based in Woolwich which provides MOT testing, vehicle repair and servicing to both private and commercial customers. It also provides learning opportunities and work placements for workforce complementing SMaRT Pathways training. The garage also offers opportunities to gain work skills in reception, customer service, parts ordering and other relative administration tasks.
FST’s main office, also based in Woolwich, offers work skill opportunities in finance, marketing, training and general administration in addition to delivering short course training programmes.
We also run 3 work projects in secure units in the North West offering work experience in catering, car valeting and delivering training courses.
About the role
The General Manager will play a pivotal role in overseeing all aspects of FST’s operations, including service delivery, human resources, outcomes governance and compliance, finance, and administrative functions.
Working closely with the CEO, you will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations across the organisation, while contributing to the strategic planning and growth of the organisation.
Working closely with the CEO you will lead the day-to-day internal operations and business activities to ensure the smooth running of FST. You will act as a strong team leader, who motivates and inspires a small team, fostering and supporting the CEO to champion a positive organisational culture.
Who are we looking for?
We are looking for someone with sound experience in a range of management roles including direct line management and senior management. FST is poised to grow and as we develop our capacity it is likely things will change and develop organically. As such the General Manager will need to be flexible in their approach to overseeing this part of our growth.
Whilst you don’t have to be an HR professional/expert or be qualified, we are looking for someone who has experience of managing staff in a supportive environment. This means that you will have some understanding of managing staff within an HR framework, finance and budgeting, team dynamics and the FST philosophy
We need someone who can demonstrate the ability to oversee the successful delivery of our services, both via funding contracts and our trading activities. You will also be involved in sourcing new business and the expansion of our existing customer base.
You will come with flexibility and adaptability to navigate the unique challenges and opportunities faced by a small organisation. Whilst this is a strategic role there will be times when the situation demands direct action. This is particularly relevant when developing and supporting the people who use our services (workforce) to develop their skills, confidence and work ethic.
You will be a strong, hands on line manager with the experience to make things happen, along with the ability to think strategically with a track record of taking a project from inception to conclusion.
Main duties and responsibilities:
- Oversight and management of day to day operations of all FST activities including staff management and support, budgetary management, health and safety, training and development of the workforce.
- Under the direction of the CEO, implement FST strategies, plans and processes.
- Manage and monitor finances, analysing income and expenditure against project budgets and produce reports as required.
- Ensure our social enterprises are commercially viable without compromising on the values underpinning FST.
- Ensure services are delivered in line with service delivery agreements and in line with FST’s vision and philosophy
- Developing and maintaining good relations with local community organisations, funders and referring agencies.
- Managing and monitoring outcomes to ensure funding contract requirements are being met.
- Ensure FST is compliant with Health & Safety, GDPR and other relevant legislation
- Work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board and CEO.
- Perform other tasks as reasonably required according to the needs of the project and FST.
Candidates will have:
- Demonstrable experience of all aspects of managing staff and operations, ideally within a smaller organisation.
- Experience of implementing strategies, policies and procedures.
- Awareness of the demands of operating within a trading environment where commercial standards are applied.
- Excellent administrative skills.
- Understanding of and commitment to diversity, equality and inclusion
- Demonstrable organisational skills
- Excellent communication skills.
- Excellent knowledge of MS Office programmes, Internet Explorer and Social Media.
- Commitment to equal opportunities principles and practice.
- Understanding and commitment to the values, principles and approach of FST.
The client requests no contact from agencies or media sales.
VOICES are excited to be seeking our first full time fundraiser to support our growth and development. We are looking for an individual who has relevant sector experience, a good knowledge and understanding of fundraising and a commitment to working in a trauma informed way. As a survivor led organisation, we are looking for someone who shares our ethos and will be proactive in consulting with our Lived Experience Group(s).
You will work closely with the CEO to help secure the long-term future of VOICES, through expanding and diversifying our income generation.
With a good understanding and knowledge of grants and trusts fundraising, you will also help direct our future – with consideration to community fundraising, charity shop and/or social enterprise. Whilst we’ve many ideas about what it might look like, no decisions have yet been made and we’re keen to work collaboratively with our new fundraiser and hear their vision.
At VOICES, we have big ambitions which would cement our role as sector leader in recovery services and ensuring survivors’ voices remain at the heart of policy and practice.
This role will also involve working to help develop VOICES’ name, increasing community awareness of our charity. You will therefore bring with you, knowledge of social media, marketing and communications and/or a willingness to learn.
KEY RESPONSIBILITIES
- Develop, oversee and actively lead the implementation of a fundraising strategy which exploits a wide range of fundraising opportunities, maintains diverse and sustainable income streams, and builds the organisation’s voluntary income capacity to meet its aims and objectives.
- Oversee and support the development of fundraising, with consideration to diversifying our income avenues.
- Working closely with the CEO and Finance Assistant, maintain an overview of funding across the organisation and analyse income sources to manage the fundraising strategy, assess progress against targets and contribute towards our financial capacity.
- Absorb the knowledge of the team and consult with them regarding priorities, representation, approach and model.
- Work with the CEO to develop high quality grants and trusts applications (our current main source of income).
- Build on our existing corporate partnerships and establish / develop new corporate partnerships for VOICES.
- Attend Finance Committee meetings and the Board of Trustees, reporting on fundraising and progress against the strategy.
- Help to grow the name of VOICES, through use of relationships, partnerships, marketing and communications.
- Work closely with the Centre Administrator to agree a planned approach to social media.
- Working with the VOICES team, consider the role of volunteers in VOICES – taking management responsibility for any fundraising volunteers.
- In line with our trauma-informed ethos, adopt a trauma-informed approach.
- Work with clients, including the Lived Experience Group, to hear their ideas for fundraising and enable their participation in events / volunteer opportunities where appropriate.
- Develop and maintain relationships with a variety of key stakeholders including Clients, funders (including trusts, companies, major donors), Trustees and volunteers.
- Continuously monitor and evaluate fundraising activities, taking corrective action or enhancing them when necessary
For further information or an informal discussion about the role, contact our CEO, Emily Denne.
Application is by way of a CV and covering letter, explaining your skills, experience and interest in the role (no more than 2 pages).
Shortlisted candidates will be invited to interview on 24/07/2024. In line with our trauma informed ethos, all candidates invited to interview will be provided with the interview questions in advance.
The client requests no contact from agencies or media sales.
About ICT at Hope into Action
ICT is critical to delivery of the Hope into Action vision of every church lovingly making a home for those experiencing homelessness. We have experienced rapid growth across the UK and are now in 35 towns. Our ICT provides a vital window for each town in the Hope into Action network of people, policies, document storage and training resources. Our internal ICT capacity is mission critical. Our first line helpdesk is outsourced. This role will take the lead on several key projects that will ready out ICT infrastructure for the next phase of growth.
About the role
Our ICT Network Lead is both a strategic and user-empowering role. For this role, you would be someone who is flexible with an ability to keep systems running smoothly whilst at the same time pursuing improvements.
Hope into Action has a strong culture of continual improvement and pursuing excellence. Working with the Head of Operations, you will immediately focus on the implementation of our HOPE Processes project to enable all our projects to realise significant efficiencies in managing significant numbers of processes connected to our houses, tenants, investors and donors.
Whilst progressing other projects, you will oversee the induction and training of new staff and franchise partners. You will manage the outsourcing of IT contracts, including help desk, finance, CRM databases, mobiles, landline, internet and printers / copiers. Oversee the on-going development of the SharePoint Online site as a robust efficient tool for day-to-day use. You will introduce new ways to monitor the satisfaction with ICT across the network and take responsibility for data security.
About you
We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.
You will possess a wide range of IT and Management skills and be a problem solver and decision maker. You should be approachable and able to convey complex IT concepts to frontline staff. You should have great communication and people skills and be able to travel around other Hope into Action sites. You should have a passion for the homeless, churches and our vision & values.
We value diversity, and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.
About us
We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.
Starting 13 years ago, we have grown into a mature organisation working with over 100 churches running 110 homes for over 350 tenants.
We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless link and Centre for social Justice.
We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.
Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human traffic
Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.
We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.
Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Job Title: Senior Regional Finance & Operations Manager - based in Central Africa – International Applications strongly encouraged!
Reporting to: Great Lakes and Central Africa Regional Representative and Head of Finance - Africa
Preferable: 6 years experience in the Humanitarian field
Hours: 37.5 Hours per week
Principal Location: Bukavu with regular travel to other parts of the Country and Region
Background:
Street Child believes every child deserves to go to school and learn. Our projects focus on education, child protection, and livelihood support to address the social, economic, and structural issues underpinning today’s education crisis. We partner with local organizations and communities to deliver our locally rooted programs. We use evidence to drive learning and the refinement and scale-up of programs to create maximum impact for most children at the lowest cost. We pride ourselves on being willing to go to the world’s most challenging places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children go to school and learn and supported over 25,000 families to set up businesses to afford the cost of educating their children.
Part 1: Role Purpose:
This role aims to offer financial and operations management support to Great Lakes and Central Africa Region programs, focusing majorly on Street Child Programmes in DRC. The role reports to both Great Lakes and Central Africa Regional Representative and Head of Finance in Africa.
The role holds a senior position within the Street Central Africa Region team and will oversee Street Child – financial and operational setup to support operationalizing all program/project implementation in full compliance with donors’ and SC operational standards. The role will also provide financial support to programs across Great Lakes and Central Africa and partner organizations to support the development and implementation of robust financial management and reporting systems and assess and strengthen the control environment, financial management, grant management, and reporting. It will be building the finance and grants management capacity of Street Child staff and partners. A vital part of this is facilitating communication between Programmes and Finance staff.
Part 2: Key Responsibilities:
Finance Management:
- Supervise the country's standard financial systems establishment and maintenance in line with STREET-CHILD Financial Policy and Procedures, donor and local legislation requirements to provide appropriate levels of security and controls over the organization's resources and operations across the country to ensure success, consistency, and compliance.
- Develop and update quarterly the country's Master Budget to ensure that all funding gaps are covered.
- Provide strong leadership to the Finance and Admin team in all offices, whether with direct line management or technical, ensuring competent and motivated staff are hired and retained.
- Provide financial advice to the budget holders and local partners, ensure adequate support is provided to the program, and ensure the alignment of resource allocations with organizational priorities at the budgeting and implementation stages.
- Ensure that monthly accounting closure is timely, accurate, and compliant with STREET-CHILD financial policies and procedures for all Street-Child field offices and perform the bank reconciliation as appropriate.
- Using the Street-Child accounting system, produce the Budget Vs.—actuals for internal use by the country team and budget holders on a monthly basis.
- Oversee all financial and logistical requests made by the technical team and ensure they are in line with the Street-Child guidelines (Advance request, travel request, leave request, Toil request).
- Lead on applying Street-Child anti-fraud and anti-corruption policy and ensure all DRC staff understand and adhere to it, including Zero tolerance.
- Ensure regular financial and operational checks are performed for each local partner involved in Street-Child project implementation.
- Elaborate, review, and update Finance Standard Operating Procedures for STREET-CHILD DRC and across the Central and Great Lakes region as required and relevant.
- Conduct spot checks on transactions be responsible for maintaining transparency and accountability within finance and administration.
- Build financial management capacity for local partners in the region.
Grant Management and Budget proposal:
- Collaborating with other managers during proposal development, lead on the costing in proposal writing.
- Produce grant financial reports for donors in their formats.
- With the Senior Programme Manager, co-lead monthly grants review meetings involving all active partners.
- Manage the budget review, cost extension, realignment, and alert on any potential risk.
- Ensure appropriate measures are taken to address audit findings and recommendations associated with all grants.
- Conduct grant management training for local partners and provide orientation on finance matters and tools to non-finance staff.
Operations Oversight:
- Lead all aspects of HR, administration, procurement and logistics in the region
- Adequately manage internal and external HR and admin risks, highlight & resolve relevant issues with national institutions with support from the country leadership team (Taxes, labour inspection).
- Maintain daily responsibility for local staff issues, i.e., contracts, payroll, job descriptions, salary scales, leave, and benefit in support of the HR and Admin Assistant.
- Facilitate frequent staff meetings, and update the staff on the new Street-Child guidelines, regulations, etc.
- Lead the outsourcing of some services such as staff medical insurance, legal issues and the adherence to national labour laws, taxation systems and rules, social security, and insurance rules, etc.
- Lead in running procurement, ensuring value for money and overseeing all contracts which are placed with suppliers
- Ensure that all necessary agreements, permits, and licenses for Street-Child operations in DRC are in place, and keep updated on national rules and regulations pertaining to Street-Child activities.
- Lead staff adherence to all processes and ensure strict and contextualized application across the DRC program.
- Ensure proper asset management by initiating tools and control systems, including tagging.
Part 3: Person Specification
Attributes Essential Desirable
Education / Qualifications:
- Educated to degree level or higher.
- Recognised Accountancy Qualification.
- Degree in International Business Administration, finance or related field; or attendance at specific relevant training courses.
Experience and Knowledge:
- 6 years post qualification experience.
- Experience of implementing internal controls and finance procedures.
- Experience of managing multi donor grants and good knowledge of donor compliance rules and requirements – in particular working with ECHO, BHA, EU, SIDA, NMFA, FCDO, USAID, UNICEF, ECW, WFP, etc.
- Knowledge of development issues and concepts.
Skills and Abilities:
- Extensive knowledge of finance & logistics policy within non-governmental organizations.
- Knowledge of computer applications and accounting software’s.
- Excellent relationship building skills, with an ability to skilfully navigate both national and international stakeholders.
- Knowledge of French, Swahili or other relevant local languages.
Other:
- Strong interpersonal, management and team work skills.
- Ability to influence change in teams not directly managed.
- A self-starter, capable of working independently and flexibly to a high level.
- Fluent English –written and spoken.
- Good communication and staff training / capacity building skills.
How to apply:
- To apply for this fantastic opportunity, please follow the link below.
- Female applications are strongly encouraged.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Finance Manager to support 2 organisations (Basis Yorkshire and Women’s Counselling and Therapy) at management level to work with the CEOs and senior management teams to ensure that their goals are achieved through effective finance practices. The role will lead on financial management and direction of the organisational budgets, ensuring contract requirements for finance and performance reports are met, whilst ensuring regular updates are provided to effectively manage project budgets and expenses and offer insights into financial risks for the organisations while setting out key procedures to mitigate these and ensuring controls are set and adhered to. The role will support the CEOs and Boards of Trustees in providing robust financial management systems and playing a key role in the fundraising strategy (alongside the CEOs, Business Development Manager, and other relevant roles). The role will be integral to the annual audit process and feed into the organisations’ strategic vision.
The client requests no contact from agencies or media sales.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
You will manage our Volunteer team, requiring exceptional communication, a natural affinity for people management and organisation, and an ability to inspire people to get involved with our work. You will be responsible for the overarching strategy and success of the Volunteer Program.
Line managing two members of staff, you will ensure our Volunteer team sets and meets their strategic goals, contributing to our organisational priorities. Developing strategies which effectively mobilise our volunteers to drive campaigning work, you’ll ensure volunteers make the biggest possible impact for animals whilst remaining engaged and supported.
This role reports into the Head of Programs, while working closely with the rest of the THL UK team.
If you would like to find out more about the role you can watch our recent webinar by following the 'Apply Via Website' button.
Hours:
This is a temporary 12 month maternity cover, full-time position over Monday to Friday.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced to 30 hours per week, spanning Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms for the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.
Who you are:
Volunteers will be your passion. You’ll have a deep understanding of the importance of this kind of supporter and how to best steward their specific experience and manage their unique needs. You'll understand how to best manage and recruit volunteers, mobilising our UK wide network effectively both remotely and on the ground in order to create change. You’ll know how to best communicate and engage with them in order to make the most out of their time and efforts. You are someone who wouldn’t ask volunteers to do something you wouldn’t do yourself and you’ll ideally have some kind of experience of campaigning in a paid or voluntary capacity (e.g. attending protests).
Someone with previous line management experience is desirable, as you’ll need to be able to effectively manage and lead your team of direct reports.
As a member of the Leadership level of the organisation, you’re someone who can meaningfully contribute to organisation wide decision making, thinking holistically and strategically across teams.
As the manager and leader of your team, you’ll have demonstrable experience of organising several deliverables or projects, which involve multiple teams, at any one time.
You can forward think strategically and collaboratively, considering the volunteer program as well as the work of other teams, setting realistic timelines with this in mind and meeting deadlines reliably.
You’re adaptable, and can work nimbly, with desirable experience working specifically within a campaign environment in some way, where things can change quickly and unexpectedly.
You’re someone who can keep your cool in challenging situations, being able to problem solve and reprioritise with ease to lead your team to success, even when things change at the last minute. You are able to continually evaluate and identify areas of improvement for the volunteer program, recognising key opportunities to evolve and adapt for the best possible impact for animals.
Home based, you’ll have a strong ability to work independently, but you’re also someone who can work as part of a team in a fast-paced environment.
Primary Duties:
Management
Manages the Lead Grassroots Campaigns Coordinator and the Volunteer Program Administrator
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Ensures staff receive the training, resources and support to do their jobs effectively, encouraging the professional development of individual team members
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Manages and leads the Volunteer team to achieve agreed goals
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Develops volunteering goals, in collaboration with the Programs department, and is responsible for timely reporting and tracking of these
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Sets/clarifies job expectations and provides regular feedback, guidance and support to your team
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Empowers staff in the ongoing delivery of their work, from development of strategies and techniques through to successful day to day outputs
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Manages time off requests and approval of expenses for the Volunteer team members
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Manages overarching budget for Volunteer team
Strategy
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Develop and manage all plans and overarching strategy for our Volunteer team, including volunteer stewardship, recruitment and grassroots activism on the ground, ensuring the day to day is delivered effectively by the team
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Work together with the Head of Programs to develop and guide THL UK Volunteer strategy and activities, identifying key priorities and strategies to further the program
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Be an active member of the Programs department Leadership team, working closely with other managers within programs and the Head of Programs to deliver department goals
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Be an active member of the wider Leadership team across the organisation, contributing to organisation level decisions and working to ensure effective strategic alignment, ensuring Volunteer work is communicated successfully and opportunities for collaboration maximised
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Analyse & report on the effectiveness of activities delivered by the team, including timely goal reporting, feeding into funding proposals and more
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Observe and work with other organisations to learn new approaches and share/coordinate strategies, making connections with other organisations as required
Volunteering
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Lead our volunteer program to ensure our volunteers take action with us and remain engaged
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Ensure the Volunteer team organise effective and engaging actions and opportunities for our volunteers which contribute to our campaigns, working particularly closely with the Campaigns team
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Determine overarching training strategy, recruitment and internal processes for the volunteer program as a whole, with supporter experience at the heart
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Oversee our volunteering policies and procedures and their successful implementation, including regular reviews
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Ensure volunteering remains at the heart of what we do, you identify a diverse range of opportunities for our volunteers to get involved with across the entire organisation which ultimately contribute to campaign success, and high satisfaction amongst the volunteers themselves
In addition:
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Attend conferences, events, protests and actions as required
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Participate in team meetings including leading, note-taking and facilitation.
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Attend in-person workshops several times a year.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Perform any other duties assigned by the Head of Programs.
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Volunteer Program Manager salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
Are you knowledgeable and passionate about mental health/good mental health? Could you lead and support a team and service users to achieve individual and group goals? Do you have the ability to take the unexpected in your stride? Then why not join us at SMART?
We are looking for someone that recognises the importance of good wellbeing for all, is capable of dealing with a wide scope of managerial areas, and can work and liaise with various multi-disciplinary teams, to become our new Services Manager.
SMART is a unique Chelsea-based charity, serving the local community in a supportive and flexible environment. We offer 28 days annual leave (plus paid bank holidays), a pension program, competitive salary, and additional benefits.
Think you'd be a good fit? Just click the Apply button, and send us an up-to-date CV, and a 2-page covering letter telling us why.
The closing date to apply is 21st June at 23:30, with interviews taking place on 27th June.
The client requests no contact from agencies or media sales.
Raise: Cumbria Community Forest
It takes a community to raise a forest
Launched in 2021 and covering 1385 square miles, Raise: Cumbria Community Forest hugs the western edge of the Lake District National Park and stretches from Carlisle in the north to Barrow-in-Furness in the south.
We are a growing collective of foresters, artists and academics, working with communities, landowners and regional policymakers to make a difference. Together, we plant trees and create new woodlands, meaningfully engaging with communities who face the greatest barriers to accessing nature and green spaces. Our aim? To increase economic, environmental, health and social benefits, resulting in a positive impact on both people and nature.
Raise: Cumbria Community Forest is a member of England’s Community Forests – collectively, the work of 15 community forests has formed the largest environmental regeneration initiative in England - and we are part of the Community Forest Trust, a national registered charity.
The Programme Manager is a new role which lies at the heart of our organisation. The Programme Manager will focus on developing our current processes and procedures to create a strong operational framework within which our whole team can thrive. In particular, the role will be responsible for the co-ordination and administration of all our programme delivery and site pipelines, ensuring that all activity is aligned with funding agreements. In addition, the role will operate a central office function accessible to our team working across Cumbria. There’s also the opportunity to get out of the office to work with our foresters and local communities across Cumbria to plant trees and create a legacy. It’s an exciting time to join our organisation.
The successful candidate will have proven experience in a similar project or programme management role, preferably within the environmental or charitable sector though this is not essential.
The ability to work as part of an agile and dynamic multidisciplinary team is a must, as well as strong project management skills including planning, implementation, monitoring, and evaluation.
We are of course passionate about the environment, so the postholder must be committed to the benefits of woodland creation and community engagement.
The perks:
- Competitive rates of pay
- Hybrid and flexible working
- 25 days annual leave per year, plus bank holidays
- An enhanced pension scheme
- In-house training opportunities
To apply, please submit your full CV and a covering letter detailing your relevant skills and experience.
If you would like to discuss the role or our Organisation further you are welcome to contact James Cobbold (Director) by email.
The closing date for this advertisement is 28th June 2024 with interviews expected to be held 9th July 2024.
We are an equal opportunities employer and welcome applicants from all sections of the community.
The client requests no contact from agencies or media sales.
VERTIC is looking to appoint a Head of Finance. The role involves managing the full range of the organisation’s finances and administrative functions. This includes budgeting and forecasting at the project, programme and central level as well as running the day-to-day financial and other organisational operations. The role will also involve maintaining and developing robust and user-friendly, financial and operational systems to underpin our work. This is a great opportunity to work with an established and growing NGO with activities reaching around the world and to help maintain and strengthen its finance, administrative and operational functions.
The role requires having significant experience in charity and not for profit financial management, as well as in overseeing the life-cycle of grants and other contracts from governments, organisations and charitable foundations internationally. You should have substantial experience in accounting and resource management software, audit processes and HR matters. We are looking for someone with excellent communication skills who can work with and present to colleagues across the organisation and understand the needs of their programmes and projects. The organisation is dynamic and has been growing in terms of the size and number of grants it has internationally. The organisation is relatively small in terms of staff numbers. The successful candidate should therefore be prepared to be adaptable and flexible and be able to move from strategic activities to sleeves up work with ease.
About us:
VERTIC (the Verification Research, Training and Information Centre) is an independent, non-profit making charitable organisation. Established in 1986, VERTIC supports the development, implementation and verification of international agreements to improve international peace, security, environment and development. Our activities cover international treaties and mechanisms preventing nuclear, biological and chemical weapons, measures promoting stabilisation between conventional forces, challenges and opportunities from new technologies, International Health Regulations and sustainable development. To support progress in these areas, VERTIC provides innovative research, capacity-building, and engagement with governmental, regulatory, diplomatic, scientific and non-governmental communities around the world. Our outputs include technical advice and planning materials, publications, presentations, information tools, databases, as well as events, workshops, training and exercises. We run projects solely and in partnerships with other organisations.
We carry out our activities across Africa, Asia, Europe and North and South America, and the Pacific. Our staff is comprised of international legal experts, scientists and policy analysts from a range of nationalities and disciplines. VERTIC has an office in London and staff and consultants based in other countries. The organisation’s funding comes from governments, regional and international organisations such as the EU and United Nations and charitable foundations. Our role ranges from lead implementer coordinating other partners, to sub-contractor. VERTIC is governed by a Board of Trustees and regulated by the Charity Commission for England and Wales.
Functions and responsibilities
Organisation level
· Prepare annual, quarterly and monthly budgets and projections at the organisational and programme level along with management accounts and cash flow reports.
· Analyse forward cash and fundraising projections and needs.
· Brief and work with Executive Director on financial, HR and administrative matters including financial needs, staffing, projections, scenarios and planning, and risk monitoring.
· Prepare and present financial reports to Board of Trustees meetings.
· Ensure the Charity meets its statutory obligations to HMRC and Charity Commission and other relevant bodies as necessary, as well as insurance obligations.
· Keep the organisation compliant and up to date on law and best practices related to charity finance, governance, risk monitoring, HR and operations in UK and internationally.
· Prepare and submit annual statutory financial statements, prepare and facilitate the audit process.
· Help maintain, update and communicate VERTIC financial policies, procedures and controls.
· Maintain, develop and, where necessary, overhaul the organisation’s financial, HR and operational IT and physical infrastructure and records to ensure they are standardized and consistent, user-friendly, up to date, appropriately accessible and resilient.
· Ensure financial and related systems facilitate organisational stability, hand-over, and efficient knowledge-transfer including for financial management processes, software tools and records.
· Review and implement methodologies for calculating organisational financial needs and internal allocation approaches for full cost recovery, day charge out rates, overheads and reserves.
· Monitor restricted and unrestricted fund allocation
· Manage day-to-day finances, scheduling, tracking and fulfilling invoices and payments to suppliers, service providers in the UK and abroad.
· Manage bookkeeping activities, including transaction recording in the organisation’s books and reconciliation.
· Manage bank and financial service provider accounts in various currencies, oversee fund transfers, process credit cards and charge card accounts.
· Address foreign exchange rates currency implications for the organisation.
· For UK and international/non-UK staff: monitor staff time and leave records; ensure payroll and related employment payments are fulfilled and records kept; manage HR matters related to employment contracts, visas, salaries, time, leave, social security, pensions, benefits and expenses; assist with onboarding, offboarding, handovers.
· Support organisational level cyber security practices related to finance and operations.
· Review project contracts from funders, address due diligence and compliance matters, and keep VERTIC’s template contracts for consultants and organisations in line with best practice.
· Ensure new grants are recorded across VERTIC’s system including identifying funder rules and internal responsibilities.
· Oversee office management
Programme and project level
· Support Programme Directors with financial monitoring and planning for time allocation needs across staff and consultants, project delivery capacity, billing, fundraising, and expenditure - over monthly, quarterly and annual timelines.
· Oversee financial management of grants and other types of contract from governments from multiple regions, international organisations and charitable foundations.
· Schedule, prepare, submit and track financial reports to funders and invoices to funders, including submitting invoices on government finance systems.
· Monitor payment of invoices.
· Prepare for and host project-level audits.
· Support staff with project and activity level finances and expenditure monitoring.
· Support Programmes in fundraising by assisting with project budgets (covering staffing, travel to meetings, workshop costs, research tools, sub-contractors in the UK and overseas).
· Ensure adherence to government and charitable foundation funder rules and requirements on finance-related matters (procurement, due diligence, exchange rate methodologies, transactions, anti-bribery, anti-corruption, sanctions, management quality assurance, ethics)
· Assist with the preparation and review of contracts for sub-contractors and consultants
· Oversee/support staff with travel, event and other expenditure.
Requirements
· Significant level of experience in finance, operations and administration including in a senior/leadership role with responsibility for a department or small to medium organisation.
· Understanding of charity accounting requirements.
· Experience in managing charity / not for profit finances including management accounts, budgets, monitoring and planning, day-to-day operations on banking, income and payments.
· Experience in using common accounting and management software, including QuickBooks, knowledge of ERPs is desirable.
· Familiarity with HR and project management software and service provider web portals.
· Experience in contract management from government and charitable foundation funders in the UK and overseas.
· Experience with financial requirements in fundraising from governments and foundations.
· Experience in HR in the UK and internationally.
· Experience with organisational practices such as strong cyber security and compliance.
· Excellent communication skills, including to non-finance staff and partners.
· Strong organisational and prioritisation skills, proactiveness, ability to work to tight deadlines.
· Ability to oversee and strengthen overall financial system as needed.
· Comfortable in hybrid and remote working environments.
· Familiarity with working with stakeholders from a variety of different cultures and regions.
· Ability to travel on occasion.
· Education and qualifications: at least a Bachelors level degree; Accountancy Qualification (e.g. ACA, ACCA or CIMA)
The organisation currently operates a hybrid working policy for staff based in and around London. At present, this role requires attendance in person on a number of days to be agreed and requires availability during office hours. These factors can be further determined based on whether the agreement is for a full or part time position. You must have the right to work in the UK to apply for this post.
In return, we offer:
● A competitive salary commensurate with the candidate's qualifications and experience.
● 25 days annual leave allowance.
● Flexible working practices (including working from home).
● Relocation support.
● Pension scheme.
● Life insurance.
● Opportunities for education and training support.
Note: This Job Description reflects the current situation. It does not preclude change or development that might be required in the future.
VERTIC is an equal opportunities employer. We are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
The client requests no contact from agencies or media sales.
Community Hub Team Leader
Oasis Hub Oldham
32 hours per week (0.8FTE)
12-month Fixed Term Contract
Salary: £23,455 per annum (£29,319 for 1.0FTE)
Want to make your community a better place?
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to grow in confidence and experience?
Oasis Community Hub Oldham team are now in a position to employ an experienced team leader to work alongside our Strategic Community Development Lead and the children’s, youth and community hub team in Oldham. This positive, adaptable and talented leader will help us strengthen, sustain and grow our wide range of programmes.
The role will encompass community and youth support activities, delivering quality, diverse and integrated services, as well as leading a small and passionate team. The role will be focussed on the Oldham East community (surrounding Oasis Academies Clarksfield and Leesbrook), working together as part of Oasis Hub Oldham.
Key responsibilities will be:
· To build positive and supportive working partnerships with the local community, supporting them to access Hub services and activities to develop their skills, knowledge and aspirations.
· To work with the Strategic Community Development Lead to create a plan to deliver joined up services that address the needs of the local neighbourhood, including community projects, holiday provision, and volunteer, family and youth support.
· Provide leadership and line management to community and youth project workers, building a positive and well-functioning team that models the Oasis ethos and values.
· Lead on all aspects of the day-to-day administration and supervision of a team of volunteers and their activities, developing and inspiring them to develop best possible practice to meet the needs of the local Hub deploying volunteers’ strengths and acting as an authentic role model.
The successful post holder must have:
· Self-motivation, resilience, with excellent organisational and inter-personal skills.
· Successful experience of working with parents / carers (voluntary or paid work)
· Proven experience of community development
· Experience working with challenging behaviours and attitudes
· Knowledge of safeguarding practices and health and safety
This is an exciting opportunity to be part of a growing team, working in a community and education setting. As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
THIS CAN BE A SECONDMENT OPPORTUNITY FOR EXISTING OASIS TRUST EMPLOYEES
Email your CV including a Supporting Statement . Your Supporting Statement should be no more than two A4 pages, must indicate if you are interested in the Oldham East or Hollinwood role and must address the following question:
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Please visit the Oasis Charitable Trust website for further details.
Completed applications should be returned by 9am on Wednesday 19th June 2024.
Interviews will take place in Oldham on w/c 1st July 2024.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Are you looking for a new role where you can make a tangible difference to a small charity? Would you like to work for an organisation that is described as kind and supportive by it's members? We are currently recruiting for a new Charity Manager.
At the University Mental Health Advisers Network (UMHAN) we empower Mental Health professionals working in education to develop their skills and expertise, and practice safely by providing networks, training and resources. We believe that mental health conditions should not be a barrier to accessing higher education, experiencing it positively or to benefitting from the opportunities that it creates. We actively work to address inequalities for students with mental health conditions.
This is an exciting time to join us as we are:
- Planning a name change
- About to start our strategy review to plan our next few years' development
This role offers a great opportunity for someone who enjoys a mix of self-driven and collaborative work and is keen to deliver impactful services to our members and the sector as a whole.
We’re looking for someone with excellent all-round management skills, who is experienced in developing funding opportunities and services.
Networking and communication is a large part of the role and so you will need confidence to be able to communicate and develop relationships with a wide range of people. Our members are at the heart of our work, and you will need to be able to represent them, and the students they work with. We currently work with the Office for Students, Department of Education, Student Loans Company and UCAS, as well as other sector organisations, and are on advisory boards for several large research projects.
Please have a look at our website for more information about who we are, what we do and how we operate.
JOB TITLE: Charity Manager
LOCATION: Remote
RESPONSIBLE TO: Board of Trustees, through the Chair of the board
RESPONSIBLE FOR: Administrator, Policy & Engagement Officer
SALARY: £33,000 - £38,000 (£26,400 - £30,400 pro rata)
Application deadline: 2/7/24 midday
Benefits of working for us
We offer flexible working, to help you manage your homelife, external commitments and wellbeing. We are happy to pay for co-working space for you.
As well as generous annual leave, the Charity Manager enjoys a wellbeing half day per month.
We also have a budget for ongoing training, so that all staff can feel confident in their role.
Job description and person specification
For a full job description and person specification please see our attachment. Although we are looking for particular skills and experience, we highly value people's capacity to learn and try new things. You need to be passionate about creating an equitable society for all, whatever your background.
Main roles and responsibilities
- You will provide strategic leadership and direction to the charity, developing business plans and measuring impact
- You will represent the charity in key forums and promote our work and that of our members
- You will oversee effective governance of the charity, working closely with the Chair and Board of Trustees
- You will help to ensure the organisation is sustainable and financially viable, developing new funding streams and partnerships
- You will promote a positive and healthy working environment, demonstrating leadership through personal example and continuing our work to ensure UMHAN is an organisation that people want to belong to and work with
Person specification
Essential requirements include:
- Educated to degree level, or postgraduate professional qualification, or can demonstrate equivalent qualifications, skills and experience.
- Experience of working in Higher Education, membership organisation or charity
- Recognised management qualification or equivalent experience
- An alignment with and commitment to the aims, purpose and vision of UMHAN
- A commitment to equality and diversity within the workplace and the delivery of services
- Substantial experience of business and strategic planning, with an ability to create objectives, track performance and deliver results
- Experience of developing good working relationships with a wide range of people at all levels
- Adaptable and flexible to new and changing working practices
- Highly self motivated; driven
- Resilient, with techniques for working remotely, managing a wide portfolio of responsibilities, within established budgets, and successfully meeting deadlines
Although we offer remote working, you must have a current right to work in the UK.
The client requests no contact from agencies or media sales.
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
We are seeking an Assistant HR Business Partner will primarily be supporting managers via a business partnering approach. The Assistant HR Business Partner will support with the delivery of an efficient and highly effective HR function. The post holder will work closely with managers on a range of HR functions. You will need:
- Effective communication and interpersonal skills
- A CIPD Level 7 qualification
- Extraordinary attention to detail
- Good experience in managing complex employee relations cases.
Continuation of NHS Pension Scheme is available.
We offer 27 days holiday plus public holidays with an increase with service and an excellent pension scheme.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
For further information and to apply, please visit our website via the apply button.
Closing date: 23 June 2024.
Applicants are subject to a standard DBS (previously CRB).
The Head of Counselling has overall responsibility for the smooth running of the clinical services, the recruitment of suitable counsellors, supervisors, and Strides HCC team to ensure the maintenance of high standards of service delivery.
The role is an integral part of Strides, working with the CEO and other Heads of services to support the continuous development and delivery of services in line with Strides’ strategy.
The main purpose of the role is to provide effective management and leadership of Strides HCC. The role focuses on the strategic development of the project, the financial management and financial sustainability of its operations, and the overseeing of all aspects of the clinical service delivery and clinical governance.
KEY RESPONSIBILITIES
• To be accountable for all aspects of clinical governance in the service, reporting back to the CEO as required.
• Organise and chair the steering group meetings, review minutes and report back on actions and progress.
• Responsible for ensuring service(s) meet contractual, funding and legal obligations as applicable.
• Conduct regular management / quality audits and provide management reports on performance.
• Contribute to organisational policy and procedure development.
• Produce and revise service-specific policies, and oversee their implementation across the HCC service.
• Accountable for ensuring robust information management is in place; supporting the continuous Strides' information management systems and utilising management information reporting to assist management oversight of performance and to inform service developments.
• Alongside facilities management and service manager to proactively ensure that all key elements of effective health
STRATEGIC MANAGEMENT
• Develop and embed deliverable annual plans for each service. Work with and support the other Heads of services and safety management are in place for all services, including delegating specific duties as appropriate in each service and the SLT in promoting the work of Strides.
• To sustain existing and develop new business for HCC by raising the profile of HCC and by identifying, engaging, and building relationships with new clients and other mental health services.
• Develop professional networks and partnerships with a range of key stakeholders to aid service development.
• Anticipate and develop strategies to resolve service challenges or risks involving appropriate colleagues.
FINANCIAL RESPONSIBILITY
• To set an annual operational budget for each service in conjunction with service managers, finance team and senior management.
• Act as budget holder for designated area, responsible for monitoring and controlling assigned budget, taking corrective action where appropriate, and reporting as required.
• Work with service managers to ensure all financial and administrative processes are delivered to a high standard within policies and procedures.
• To identify possible sources of income, working with fundraising colleagues on sourcing funding for service development.
SAFEGUARDING
• Be responsible and accountable for ensuring HCC fully embeds excellent safeguarding practice and are fully aware of organisational safeguarding policies and procedures.
• Act as key source of support, advice, and expertise for safeguarding for the service.
• Together with the Clinical Manager act as points of contact for counsellors and supervisors in case of urgent clinical questions/issues.
PEOPLE LEADERSHIP
• Create clear vision and objectives for service(s) under your leadership; empowering, motivating people to be fully engaged and participate in the work and provide high standard clinical service.
• Through line management responsibilities, develop accountable service managers with clear expectations and objectives, ensuring learning needs are assessed and met.
• To have regular, clear communication with direct reports and facilitate a ‘feedback loop’ to ensure your teams are fully informed of organisational decision making and updates and team members are provided mechanisms to feed into organisational developments.
• To ensure that staff operate at the level of competency specified for their posts; to coach, support and develop staff to enhance their levels of competency and to take effective steps to address underperformance.
• To work with service managers and HR team to ensure the best possible management of team members, ensuring all matters are managed in line with Strides policies and procedures.
• Line manage the Service Manager and the Clinical Manager, and the Clinical Supervisors.
• Monitor and support the work of Supervisors & organise and chair quarterly supervisors’ meetings.
• Together with the Clinical Manager, organise an annual seminar program for HCC Counsellors and Assessors.
OTHER DUTIES AND RESPONSIBILITIES
• To contribute to Strides’ overall strategy and business plan.
• To work collaboratively and contribute to positive working relationships with team colleagues, wider Strides colleagues and volunteers and to participate in reflective practice.
• To fully engage with and represent the area of responsibility as required in the system of organisational management and Board of Trustee meetings and Strides events.
• To keep abreast of current legislation and other developments relevant for the specific area of work.
• To maintain probity and transparency in all dealings and declare any interests that might affect the role.
• To adhere to Strides Diversity and Inclusion and Health and Safety Policy in all aspects of the work.
Interview Date: 5th July 2024
The client requests no contact from agencies or media sales.
Our client is a highly regarded International Development Organisation with a Head office based in Central London. They are looking for an Interim HR & Operations Coordinator on a FTC basis until Mar / Apr 2025.
The HR & Operations Coordinator is accountable to the HR & Operations Manager and will work closely with the Finance team as well as senior management. In addition, this post has considerable interaction with members of the UK Head office and Country staff based overseas.
Main responsibilities
Human Resources
To be the first point of contact advising managers and staff including secondees on all general HR operational enquiries in adherence to company’s policies and procedures, legislation and best practice.
Supporting Senior Management on complex disciplinary, grievance, capability cases.
Coordinating recruitment campaigns and supporting the team in implementing the 2024 recruitment plans.
To support the learning and development function and needs arising from the appraisals process including the administration and co-ordination of internal training programmes.
To ensure HR Records are up to date, accurate and compliant with legislation including administration of the online system to record absence (sickness, holiday TOIL).
Provide departmental reports to the Senior Management Team when required.
Provide the monthly payroll data and liaise with the external payroll service provider to provide the smooth running of the monthly payroll.
To promote equality of opportunity in relation to the duties of the post.
Supporting the programmes team with compliance in Country Offices.
Information Technology
To support the HR & Operations Manager in the on-going development of the company’s IT systems.
To support IT function and security of the company's electronic records.
To act as the main point of contact for the outsourced supplier.
Administration and Facilities
To provide general administrative support to the HR & Operations Manager ensuring the smooth running of the organisation.
To coordinate the recruitment and onboarding plans and delivery for new staff,
To coordinate ongoing HR contract administration and changes.
To facilitate the purchasing of staff IT and other work equipment in line with budget.
To coordinate the monthly payroll communication and approvals
To arrange and service internal and external office meetings.
To be the first point of contact with shared working space (office) provider and ensure facilities are currently accessed and utilised.
Assist the HR & Operations Manager in resource planning for additional capacity for company projects
To be the main contact for Health & Safety for the UK office, developing and implementing the health and safety policy and ensuring that staff comply with this.
Together with the HR & Operations Manager, ensure that the company has appropriate insurance cover.
To undertake any other duties that may reasonably be requested by the SMT commensurate with experience and company requirements.