Receptionist Jobs

John Lyon’s Charity is delighted to be recruiting for an Office Manager to join its dynamic our team. This is an exciting time to join the Charity as it embarks on a new chapter of our strategic objectives in grant giving. We are looking for an Office Manager to organize and coordinate administration duties and office procedures. The Office Manager will be responsible for providing receptionist duties and be the Charity’s first point of contact by telephone and for in person visitors, they will respond to enquiries received by post, telephone, or email, provide office and facilities management support to the Charity staff team, and provide executive assistance and diary management to the Chief Executive. The role is to create and maintain a pleasant work environment, ensuring high levels of organisational effectiveness, communication, and safety.

We want to hear from you if you’re a proactive problem-solver with a knack for keeping things organized and a flair for fostering a positive atmosphere. We are looking for an individual with experience of office management and administration including diary management; excellent organizational skills with experience of managing immediate and long-term deadlines, processing invoices, computer literacy including knowledge of Microsoft tools (Word, Excel, and Outlook), able to work effectively as part of a team and on own initiative and  work calmly under time pressure managing day-today operation.

The role is open to individuals seeking a full time or part time opportunity.

We support and encourage applications from people from a variety of backgrounds, experiences, and skill sets, including people from under-represented groups which reflect the diversity of the Charity’s Beneficial Area and the young people we seek to support sets to join us and help shape what we do. 

Salary: £33,000 + generous pension contribution.

Location: This role is office based.

Deadline: 12noon Tuesday 1st October

First Round Interviews: Wednesday 9th & Thursday 10th October

Second Round Interview: Wednesday 16th October

We are seeking an experienced and motivated Business Services Manager to join our team. The Business Services Manager will play a critical role in ensuring the smooth operation of the Dundee HQ for Kids Operating Room. This role is responsible for the effective management of KidsOR facilities in Dundee, Health and Safety compliance, the coordination of complex international travel logistics for the operations team, and supporting the Director of Global Operations with scheduling and appointments. The Business Services Manager will oversee the administration and day-today management of the Dundee HQ, ensuring a well-organised and efficient working environment.

Key Tasks and Responsibilities

1. Facilities Management

• Oversee the day-to-day operations and upkeep of the Dundee HQ.
• Ensure the proper maintenance and functionality of all facilities, including building repairs, security, and equipment.
• Liaise with external contractors and suppliers to manage building services, including cleaning, utilities, and waste management.
• Monitor and manage office supplies and equipment inventory to ensure smooth operational activities.

​2. Health & Safety

• Act as the main point of contact for all Health & Safety matters.
• Ensure the charity is compliant with all local, national, and international health and safety regulations.
• Conduct risk assessments and ensure that all safety policies and procedures are up to date and communicated across the organization.
• Provide training and guidance to staff regarding Health & Safety best practices and emergency protocols.

​3. Travel Coordination

• Manage complex international travel arrangements for staff and volunteers, including booking flights, accommodations, and ground transportation.
• Ensure travel plans are in compliance with relevant visa, vaccination, and insurance requirements.
• Liaise with travel agencies, embassies, and insurance companies to ensure smooth and compliant overseas operations.
• Keep track of travel schedules and maintain travel records.

​4. Administrative Support for the Director of Operations

• Manage the Director of Operations' calendar, including scheduling meetings, appointments, and travel itineraries.
• Prepare briefing documents, reports, and meeting agendas as required by the Director of Operations.
• Provide general administrative support, including handling correspondence, processing expenses, and maintaining records.

​5. Office Administration

• Oversee the day-to-day administrative functions of the Dundee HQ, ensuring the office operates efficiently.
• Manage reception duties, ensuring a professional and welcoming environment for visitors and staff.
• Ensure the effective organization and filing of documents, both digital and physical.
• Assist with the organization of meetings and events held at the Dundee HQ.
• Collaborate with finance and HR departments to support general office operations, including payroll, invoicing, and staff onboarding.

​Skills & Qualifications 

• Proven experience in a business administration, facilities management, or office management role.
• Strong understanding of Health & Safety legislation and best practices.
• Experience managing complex international travel logistics.
• Excellent organisational and multitasking abilities, with strong attention to detail.
• Strong communication and interpersonal skills to effectively manage external contractors, staff, and stakeholders.
• Proficient in using office software and project management tools. Ability to work independently and prioritize tasks in a fast-paced environment.

Personal Attributes

• A proactive and solution-oriented approach.
• Strong problem-solving skills and the ability to make decisions under pressure.
• A team player with excellent interpersonal skills.
• High level of discretion and confidentiality when handling sensitive information.

Being an Individual Giving & Gifts in Wills Manager at St Wilfrid’s

We are delighted to offer the opportunity to join us as our Individual Giving & Gifts in Wills Manager.

This is a wonderful chance to support us by leading a small, close-knit team responsible for developing and delivering our individual giving fundraising strategy. You will also be focusing on donor development and acquistion, as well as retention and database management.

You will have proven experience in marketing and developing fundraising strategies within a charity setting. You will need to be confident in giving, setting and managing campaigns and annual budgets, and working towards income targets.

Qualifications and Experience

• Fundraising experience at a senior level (Essential)
• Experience of developing funding propositions, campaigns and securing significant funds (Essential)
• Experience of working with CRM system or database to maximise income generation performance (Essential)
• Full driving licence with access to a car with business insurance cover (Essential)
• Right to work in the UK (Essential)

Please visit the careers page on our website or see the attached job description for a full person specification.

Equality, Diversity and Inclusion at St Wilfrid’s

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to make sure you can shine. To do this you can call 01243 775302, or pop in and ask at Reception for HR.

We guarantee an interview for candidates with disabilities who meet the essential criteria for the role.

What we offer you

All Hospice employees are offered the following benefits:

• Annual Leave – Our generous holiday entitlement starts at 27 days per year plus bank holidays and increases with service

• Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy

• Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support

• Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits

• Generous Pension – With 7.5% employer contribution for staff not in the NHS pension scheme

• Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)

• Free on site parking – At our beautiful, purpose built Hospice in Bosham

• Subsidised food – Our catering staff provide a range of high quality meals at low prices for all staff members when on site at the Hospice

• Staff discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme

Interview information

This will be a two-stage interview process.

First stage interviews are scheduled to take place on the 23rd -27th September 2024 at St Wilfrid’s Hospice, Walton Lane, Bosham, Chichester. Second stage interviews are TBC.

Please note this vacancy may close early if sufficient applications have been received

**Flexible working options available, including hybrid (SE London office), or remote working (must be based in the UK)**

We are working with a renowned arts organisation that strives to make music-making more accessible to young people and audiences in the UK. Their alumni include major artists, Grammy award winners and Mercury nominees.

It’s a great time to join as they develop their community around a new location in South East London, embark on ambitious artistic collaborations within and beyond jazz, and work in partnership with music education organisations around the country to address structural inequalities in music education.

The Head of Development will be a key member of SLT and work closely with the Chief Executive to develop and implement the preexisting fundraising strategy and contribute to the organisation’s communications and PR strategy. They will inherit a strategically developed portfolio of relationships and income streams, with particular strengths in trusts and foundations, and a strong network of individual donors and corporates. There is also a growing legacy circle, created in response to a recent bequest of £1M+. The Head of Development will line manage a small team of two in collaboration with the Communications Manager – the Development & Communications Coordinator, and the Marketing & Communications Coordinator.

The team are small and friendly, comprising of passionate and dedicated people who share the organisation’s vision of just and equitable access to music education for all. Flexible working is a priority and the organisation supports employees to balance work with caring or other responsibilities, or those returning to work after a break.

Please note that interviews will take place on a rolling basis. Therefore, please get in touch with Joe ASAP to discuss the role further and make an application.

As Head of Development you will:

• Work alongside the Chief Executive to develop and implement the fundraising strategy and develop marketing and communications efforts, ensuring cohesive and impactful messaging to effectively engage donors and stakeholders
• Lead on optimising income from trusts & foundations, individuals, corporates and legacies
• Personally manage a diverse portfolio of trusts, foundations and statutory sources with focus on securing 5- and 6-figure gifts
• Deliver a high standard of supporter care tailored to the level of giving, including nurturing their successful new Legacy Club
• Manage an annual series of fundraising events, from relaxed open days to formal receptions
• Create a persuasive Case for Support and equip trustees and staff to advocate effectively for our work

Ideal skills and experience include: 

• Experience of securing 5- and 6-figure grants from a range of trust, statutory and/or individual sources
• Tailoring applications to appeal to a diverse range of funders/donors, which may include drawing together distinct areas of activity to create bespoke packages
• An outgoing, approachable and professional manner in dealing with donors, prospects and other stakeholders
• Enthusiasm for working with young artists and musicians and broadening access to participatory arts for all young people

The organisation are keen to provide equality of opportunity to a wide range of prospective candidates as they expand the diversity of staff and musicians. Whilst they hope to attract candidates with the experience outlined in the person specification, they encourage applications from those who do not fulfil all stated criteria.

Employee benefits include:

• Flexible working
• 25 days annual leave, plus bank holidays, with office closure between Christmas and new year being the norm
• TOIL for out of hours work
• Attending gigs for free, including the annual two-night Ronnie Scott’s residency, and other cultural and sector events throughout the year

Stoll is the lead provider of housing and support services in the Veterans sector.  Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for over 100 years. We are currenty undertaking a major transformation programme across all of our operations, including, but not limited to, resource identification across our services, reviewing software use, realigning workflows across our infrastructure, whilst upgrading systems and improving processes. The newly formed Finance & Business Services team is seeking to fill the Business Services Manager position as part of this growth. 

The role will be hybrid and flexible by agreement in keeping with the charity’s workflow patterns. Please note that the hours for this role will be Monday-Friday, 35hrs per week.

About the role:

• Experience of leading, then developing the skill sets of operational teams across multiple departments.
• Strong negotiation skills to get the best deals from contract.
• Experience of analysing management information and making recommendations to inform decision making is essential.
• Experience of working on own initiative within policy, procedural and legislative requirements.
• Experience of having worked in a charity or social housing is essential
• Evidence strong IT skills, systems implementation and process review.
• Excellent knowledge of operational policies and procedures.

Qualifications:

• Essential - qualified by experience, demonstrable by previous roles closely aligned to the above job description.
• Degree educated, with a further qualification from the Charted Management Institute or the Institute of Leadership and management (desirable).
• Educated to a minimum of A-levels (or equivalent) in English, Maths and/or Business (essential).
• Demonstrable commitment to and evidence of continuous professional development and learning.
• Self-starter with a flexible mindset, able to deal with deliverables and objectives changing at
• relatively short notice.
• Logical and proactive approach to issue resolution, able to break down a problem into its parts,
• assess the available options and identify a recommended solution.
• Strong business acumen and detailed knowledge of the supported housing area.
• Strong leadership and management skills and the ability to assign tasks to the correct team or team member.
• Strong interpersonal skills plus good communication skills, both written and verbal.
• Good organisational skills including being able to prioritise a diverse workload to ensure targets are achieved and the ability to work to monthly deadlines.
• Good team working skills.

As a small organisation we look forward to recruiting a strong team player who is enthusiastic about developing a new role.

If you would like more information regarding the role, please view the JD attached.

This position may be subject to DBS checks

About Us:

At CHAS, we provide unwavering care for children who may die young and their families, at every step on this hardest of journeys. We make sure that no family in Scotland has to face the death of their child alone. Since launching our new Strategic Plan in April this year, we’re embarking on our most ambitious journey yet - one that will transform the experience of children’s palliative care across Scotland for dying children and their families. Joining CHAS now is more than just a job; it’s about making a profound, lasting difference for generations to come.

The Role:

We are seeking a Philanthropy Manager within our Partnerships and Philanthropy Team, aligned to Major Gifts and Trusts.

The Philanthropy team are moving through a period of change and growth which will set this team up to strategically focus their resources and skill where it is most needed, to attract, cultivate and retain strategic philanthropic income.

Reporting to the Senior Philanthropy and Trusts Manager you will be instrumental in the recruitment and stewardship of high-level supporters who will help us expand our networks and further our fundraising propositions.

About you

To be successful in this role, you will have skill and experience in the following areas:

• Experience of relationship fundraising, building and sustaining successful relationships
• Experience of managing income and expenditure budgets effectively
• Exceptional communication and interpersonal abilities
• Familiarity with the philanthropic sector and expertise in fundraising strategies.
• Excellent verbal, interpersonal and written skills with great attention to detail, and an ability to adapt your style according to the audience. 
• Managing a diverse workload with multiple deadlines, deliverables and stakeholders.

Why CHAS?

At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. The skill, determination and creative flair of our Fundraising Teams makes this possible. 

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you! 
• Development Opportunities: exposure to a variety of fundraising activities
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further information and how to apply

If this sounds like you, we would love you to apply!

Follow the link below to find more information including:

Full job description

·Full list of benefits

·Contact details to arrange an informal chat with the hiring manager.

·Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form. 

We expect interviews to take place on Wednesday 9th October.

This post is subject to a Basic Disclosure Scotland check.