Office Manager Jobs

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

As our Interim HR Advisor, you will play a key role at BookTrust in taking forward our ambitions. With your experience and skills, you will be able support and develop the organisation as we continue to go through significant change to deliver our strategy.

You will have the experience and skills to ensure that our HR processes are managed to a high standard, and you can work with the organisation in delivering highly effective HR support. This will involve working with the HR Lead, our Team Leaders and Senior Managers from recruitment, onboarding, payroll. This includes the maintenance of the HR Information System, supporting core processes and the provision of frontline HR assistance to colleagues on HR issues, where appropriate.

You will also have experience and will be skilled in building strong internal relationships. You will be comfortable taking a deeply collaborative approach and be keen to work alongside expert colleagues in BookTrust to deliver our strategy.

To apply please, send a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the number of applicants.

Want to join us? Find out more about who we are at by visiting our website.

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website). 

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Job Description

To take the lead in recruiting volunteers across Yellow Submarine’s projects and activities and provide support to volunteers enabling them to carry out their roles through training and pastoral support.

The successful applicant requires exceptional organisational ability and a willingness to support and get involved. They must be flexible, have the ability to solve issues whilst being responsive to the needs of the organisation and the needs of our members. They must work with colleagues across the organisation to ensure the charity’s volunteer needs are met and that both volunteers and members feel well supported.

Key Duties*

• Safe recruitment of volunteers across the organisation and projects; this will include the development of relationships with key sources of volunteers e.g. schools, colleges etc.

• Management of volunteers across the organisation; providing support and supervision. This will include any students or interns on placements with Yellow Submarine.

• Developing a training programme for volunteers; this will include organisational induction training accessed by all new starters (volunteers and staff) and run regularly throughout the year.

• Maintaining volunteer records; including logging and evaluating volunteer hours.

• Carrying out and maintaining DBS checks for volunteers.

• Keeping in touch with volunteers and potential volunteers; this is to include the monthly volunteer newsletter.

• Developing and maintaining relationships with other organisations who recruit and support volunteers within our community e.g. OCVA.

• To Support at Yellow Submarine’s activities, as needed; this may include social clubs daytime sessions and holiday activities.

• To help develop new and innovative ideas to help our target groups and meet our charitable objectives.

• To carry out any other duties within the general scope of the post, as directed by the Co-Directors.

• Every Yellow Submarine employee is required to uphold equal opportunities and anti-oppressive practice; whilst upholding safeguarding policies and procedures as set out by the organisation.

*This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with organisational priorities and duties may change or new duties be introduced after consultation with the post holder.

Person Specification

We recognise our organisation is only as good as the people who work for us - first and foremost we are looking for people with the right characteristics:

✓ Believe in the work that we do and understand the need for our organisation.

✓ Genuinely relish the activities we offer and have a sense of fun that is contagious!

✓ Enjoy spending time with adults and young people of all backgrounds.

✓ Able to both command respect and to inspire the people we support.

✓ Safely manage a group with sole responsibility.

✓ Recognise the need to be organised and responsible.

✓ Have excellent communication skills - written and verbal.

✓ A methodical approach to tasks as well as being resourceful.

✓ To be both numerate and computer literate.

✓ A flexible and can-do attitude.

• Full time / Permanent Contract

• 25 days annual leave (not including bank holidays and festive period)

• 35 hours per week, normal working hours of 9.30am–5.30pm

We are seeking an enthusiatic individual with strong organisational and communication skills to join Calm Mediation as a Case Administrator. Calm Mediation is a registered charity that works for the public benefit to empower communities to prevent, manage and resolve conflict. We specialise in working with individuals or groups who are involved in or likely to become involved in disputes and interpersonal conflict principally by way of independent and impartial mediation , conciliation, conflict coaching management and training.

This exciting new Case Administrator role offers you the opportunity to join a growing organisation and work across our services to support the work we do. As an adminstrator for the Restorative Justice Service, Neighbour Mediation, Family Mediation, Peer Mediation & Workplace Mediation services you will gain a wealth of experience. Based in our offices in Camberwell 3 days (minimum) per week, you will also be a central hub for enquiries from the public and our partner organisations. 

For further details on this role, please view the Job Description and Person Specification document attached.

Do you feel motivated to help victims of stalking?

Do you want to shape the future of our response to stalking and personal safety?

Do you have resilience and flexibility, to meet the demands this role brings, and enjoy working in a sharing and learning environment?

If yes, then read on.

ABOUT SUZY LAMPLUGH TRUST:

This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking.

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.

You will be working for a growing charity that delivers high value impact to those we train, those we educate, those we support and to the general public through our campaigning and policy work. Our Stalking Helpline offers support and advice to thousands of victims of stalking every year, while our bespoke advocacy teams work closely with partners and stakeholders across the Violence Against Women and Girls’ (VAWG) sector, the criminal justice system, and both statutory and non-statutory services to ensure our clients can live a live free from abuse and fear.

We are an organisation that has:

• been responsible for training over one million lone and frontline workers across all sectors in personal safety;
• campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and
• supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service.

ABOUT THE ROLE:

This role is about making a difference, supporting the most vulnerable, standing up against what is wrong, driving systemic change, and holding decision makers to account. We work hard so our beneficiaries sleep better at night, so families can reunite at the end of the working day, and so that victims of harassment and stalking are given the chance to regain control of their situations,

• To lead on Suzy Lamplugh Trust’s policy and campaign work relating to stalking, in order to ensure that victims of stalking continue to have their voices heard and receive effective and appropriate responses and that the Suzy Lamplugh Trust continues to be the expert policy voice in this area.
• This role will also lead on the broader harassment, online harms and workplace safety policy and campaigns agenda of the Trust. The post holder will work on multiple, diverse and fast-paced projects in a committed and expert team.
• To provide line management to the Social Media and Engagement Officer

Please read the attached Job Description and Person Specification for full details.

As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support.

WHAT WE OFFER IN RETURN:

In return for our staff’s commitment and dedication, we offer a range of benefits, including:

• Hybrid working (minimum 40% in the office)
• Flexitime Policy
• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
• Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
• Pension scheme with 5% employer contribution
• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
• Occupational Sick Pay (which increases after 3 years)
• Cycle to Work scheme (cycle racks on site)
• Interest-free travel loan for annual season ticket
• Regular all-staff off-site meetings and events

Hybrid (working from our central London or Oxford office a minimum of 4 days per month)
Full-Time 37.5 hours / 5 days a week
Up to £35,000 per annum

Young Enterprise is dedicated to helping thousands of young people each year develop the skills, knowledge, and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we empower young people to discover who they are and what they can achieve.

This is a fantastic opportunity to join a dynamic, youth-focused charity and play a pivotal role in driving forward the development of resources designed to support educators and enhance the financial capability of children and young people.

We are looking for a proactive and organised individual to join Young Enterprise as the Resources Development Project Manager. The successful candidate will lead on all aspects of the resource development and Quality Mark accreditation services, ensuring high standards and efficient project management from inception to completion.

About the Role

The Resources Development Project Manager will be responsible for overseeing multiple resource development projects, from drafting high-quality funding proposals to managing content creation, working with expert authors, design agencies, and coordinating evaluation processes. The role involves maintaining effective stakeholder communications, managing budgets, and reporting on progress both verbally and digitally against KPIs.

Another key responsibility will be managing the Quality Mark accreditation process, including training freelance assessors and supporting external resource producers through assessment.

Reporting to the Services Development Manager, the Resources Development Project Manager will also line manage and support the Services Coordinator in their role.

Who We Are Looking For

We are seeking a dynamic and proactive individual with excellent communication, organisation and project management skills. You will have a track record of delivering projects on time and on budget, a solution focussed attitude to problem solving and the ability to balance and prioritise competing demands in a busy function.

You should be experienced in developing and managing resources or content from concept to delivery, building and maintaining relationships with diverse stakeholders, and coordinating evaluation processes. We are looking for someone who is proactive, can work independently, and is comfortable making trade-offs while understanding the wider impact on interconnected areas. A passion for supporting young people and a commitment to the values of Young Enterprise are essential.

Experience in managing digital content development, an understanding of educational settings, and knowledge of the current educational landscape are not required but would be advantageous.

Why Work for Us?

• People-focused, friendly, and supportive workplace culture
• Active commitment to equality and diversity
• Access to mentoring schemes with corporate partners
• Generous holiday allowance of 7.2 weeks plus your birthday off
• Access to an NHS top-up scheme for expenses such as dental and optical
• Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance
• Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc

This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.

If this role appeals to you, we’d like to hear from you! Join us in building a successful and sustainable future for young people and gain the recognition, support, and rewards you need to grow and develop.

To apply, please submit your CV and a cover letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than 5 pm on Thursday 19 September.  Applications without a cover letter will not be considered.

Interviews will be held via Teams between 30 September and 2nd October.

Please note that while we aim to respond to all applications, if you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful.

Overview of Go-Forward:

This is an exciting opportunity to join a small charity at a time of big growth. Go-Forward Youth was founded by care leavers to provide support to care experienced young people as they transition to adulthood and independence. Our core aim is to reduce social isolation and improve outcomes for young adults who have recently left the care system by offering a place for them to turn in moments of loneliness, crisis and celebration, and offering programmes that support them to develop the skills required for living independently. Our long-term vision is to combat the stigma that surrounds care leaving so that care leavers feel supported and empowered to achieve their ambitions without barriers to access.

We run a busy programme of social activities, personal development and employability skills training for care leavers across London and are looking for a hardworking, highly motivated and conscientious individual to take responsibility for the day-to-day administration of the charity.

Main Tasks:

To support the Go-Forward Youth CEO in maintaining professional, robust, and efficient administrative systems and records for both Go-Forward Youth as follows:

1.Be the first point of contact for both entities and to manage the office email account and diary, drawing to CEO, Funding Manager or Chair of Trustees matters that they need to action, and ensuring that we respond in timely fashion to all external communications.

2. Administration of courses and programmes

a. Maintain lists of participants and volunteers, including attendance logs

b. Ensure that we maintain appropriate records for each – for identification and compliance, for communications, and for programme progress

c. Produce and distribute regular updates to both volunteers and programme participants

d. Liaise with Local Authorities (LAs) regarding the administrative aspects of developing Go-Forward Youth projects and programmes in other LA boroughs

e. Assist with recruitment and onboarding and on boarding of new staff.

f. Maintain risk assessment, safeguarding, fire safety and other records, making sure all policies are reviewed and updated yearly. Ensure that all staff and volunteers working with clients have been DBS checked (Enhanced).

3. Administration of grant applications

a. Support the Funding Manager by logging, recording and monitoring the progress of Go-Forward Youth grant and funding applications, along with report deadline.

b. Update the CEO and Trustees on in-progress funding applications and ensure action is taken and deadlines are met where necessary.

c. For grants won, ensure that reporting cycles are noted in the charity’s diary, and that the appropriate reports to funders get sent

4. Administration of Board and other internal compliance processes

a. Meet with the CEO weekly to review the overall performance and objectives of the charity.

b. Maintain systemised record keeping of invoices and receipts, to be stored securely and sent to the relevant key personnel.

c. Undertake any other administrative activity necessary to support the smooth running of the charity as instructed by the CEO.

d. Assist the Treasurer or Chair in the preparation, administration and submission of the annual accounts to the Charity Commission and Companies House in a timely manner.

e. Assist in the preparation of board meeting papers, including circulating meeting agendas and taking and distributing minutes of meetings as required.

f. Prepare and send out personalised birthday and celebration cards to young participants.

g. Look for opportunities to create, develop and streamline existing office systems.

h. Support the administration of the lived-experience-led Youth Advisory Board (YAB) and Own-It Alumni Network.

i. Maintain and develop clear and full electronic and physical filing systems.

j. Organise the logistics, catering and other event organisation for the quarterly Trustee meetings and other ad hoc meetings and events as appropriate.

5. Administration of external communications

a. Update and review the communication channels, via website or social media fortnightly.

Type of role: Full time, permanent

Annual Salary:£28,000 to £31,000 (depending on location and relevant experience)

Holidays:25 days per year and  up to 5 discretionary  efficiency days

Location:                                         London, Victoria  or Manchester Ancoats

Working Hours & Pattern:             37,5 hours per week. Monday to Friday, 9am to 5pm (flexible)

Start date: As soon as practicable

Welcome to Ada!

We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.

We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).

We stand apart from other Colleges due to:

• The quality of teaching, learning and assessment of computer science and related subjects
• Our fantastic progression outcomes for our learners
• The breadth and depth of our industry partnerships
• Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
• Our high support, high expectations culture for staff and learners

We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.

Job Purpose

The post holder will work cross-functionally to provide front-line administrative and transactional systems support to the People team and the Finance team. Within the HR/People elements of the role, the focus will be on day-to-day systems and process queries, recruitment, HR system support to Ada’s staff, compliance and general HR administration. This will require the post holder to have strong communication skills, strong attention to detail, and have the ability to manage and prioritise their workload.

To be successful in the role the post holder will:

• Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth;
• Be consistent and accurate and have a keen eye for detail;
• Have experience in and be committed to following careful procedures to protect the sensitive personal data involved in this role;
• Have excellent numerical skills and good knowledge of Excel;
• Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation;
• Be able to take the initiative and demonstrate a creative problem-solving approach;
• Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely.

Role Responsibilities:

Finance Support: 60%

Support the Assistant Finance Manager in updating the Purchase Ledger:

• Ensure that purchase requisitions are received and processed on the accounting system in a timely manner,
• Ensure that all expenditure is recorded against the relevant nominal code and cost account, and that the correct VAT code is used,
• Ensure all suppliers’ invoices are attached to purchase requisitions on ApprovalMax
• Prepare mid and end of the month BACS payment run and ensure that suppliers are paid within payment terms,
• Receive and check all statements from suppliers,
• Investigate and action any issues that arise with regards to creditors,
• Regular review and maintenance of the outstanding purchase order and goods received notes report,

Support the Assistant Finance Manager in updating the Sales ledger:

• Ensure that all income is recorded against the relevant nominal code and cost account and that the correct VAT code is used,
• Ensure that all requests for sales invoices are processed and sent to debtors promptly,
• Ensure that all requests for sales invoices are monitored and chased so that the prompt payment is received

Petty Cash:

• Ensure that the disbursement of the funds, keeping records of those disbursements and requesting replenishment of the fund is done accordingly to the Petty Cash Policy;
• Ensure that the reconciliation of the business petty cash transactions is done on the bi-weekly basis in the Xero finance system.

Other finance duties:

• Support Assistant Finance Manager in preparation of the pay runs;
• Monitoring finance account inbox and dealing with staff, students and supplier queries to ensure they are quickly and properly resolved;
• Support staff in following the financial policies and procedures, such as: filling out charge card tracker, purchase orders, setting up new supplier;
• Support the Finance team in setting up a Fixed Asset Register and making sure it is kept up to date on a regular basis;
• Support the Finance Team with any other queries that may arise.

HR Support:

Recruitment

• To work with the HR Manager to draft adverts for posts being advertised, ensuring that they are well-written and engaging.
• To obtain quotes for advertising on various job boards and recruitment media channels in a timely and accurate fashion ensuring the best possible exposure for vacancies
• To coordinate interview/selection logistics including room bookings, diary management, scheduling and preparation of relevant materials and sending invites to candidates
• To support the HR Manager with the administration processes around onboarding and offboarding of staff including consultants, mentors, volunteers and governors.

Inbox Management & Staff queries

• To manage the recruitment inbox, responding to candidate and hiring manager queries in a timely manner
• To work with the HR Manager to manage the HR inbox, responding to staff enquiries in a timely manner recognising that some correspondence will be highly confidential and/or sensitive in nature.

Systems & Compliance

• To be the main point of contact for all HR system queries and to action all first-level system transactions, escalating more complex transactions to the Head of People & Talent or the HR Manager.
• To send out reference requests for all shortlisted candidates, chasing responses and passing on to the relevant line manager
• To maintain spreadsheets and trackers to ensure all relevant HR information is collected and collated (eg vacancies, DBS and other pre-employment checks, probationary periods, performance management, exit interviews.)
• To create and maintain electronic copies of  personnel files
• To support with the updating of the Single Central Record for all staff, volunteers, consultants, agency workers and governors
• Under the direction of the Head of People, issue relevant letters to staff in relation to Employee Relations (ER) matters ensuring that timelines are strictly followed, meetings arranged, notes/minutes taken and all paperwork, including checklists, is fully completed.
• To support the People team with all HR policies, processes and projects as required.

General Administration

• To provide accurate data for Education and Skills Funding Agency (ESFA) in monthly data returns,
• Liaising with CIVICA support team to seek advice on better use of MIS (REMS),
• Acquire data from primary and secondary sources and update database system REMS,
• Keeping up to date with the latest ESFA funding rules and regulations.

Additional duties:

• Undertake confidential shredding and filling,
• Coordination Support for the Finance or People/HR elements of staff on-site events

Person Specification

• Previous Officer/Administrator experience and used to working with limited supervision ideally in a Human Resources field.
• Ability to undertake administrative tasks and development of effective office systems and procedures
• Ability to use information technology for,word processing, spreadsheets and databases and excellent typing skills
• Ability to pick up new applications and software quickly
• Ability to work under pressure in a constantly changing and demanding environment
• Excellent written communication skills
• Excellent communication and interpersonal skills
• Excellent organisational and time management skills
• A good understanding of equal opportunities issues as they affect our stakeholders
• Strong stakeholder management, working with individuals across an organisation
• Aligned with the values of the College in their approach to their work.
• Perform duties with the highest level of confidentiality and have a strong sense of integrity

Other Requirements:

• Passion for working with young people and adults to help improve their life chances
• A commitment to on-going personal development
• A willingness to work flexibly and where necessary outside of normal working hours
• Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Variation to this Job Description

This is a description of the job as it is at present, and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.

Safeguarding

We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us. 

How to apply for the role

Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have in the subject field please write “Application  for Finance and HR Officer” followed by your name.

Closing date for applications:  Friday 20 September 2024 at 11.00

We are looking for a Giggle Doctor Programme Administrator to join our busy programme team, to support the day-to-day operations of our Giggle Doctor programme for hospitals.

This is a part-time, one-year contract to support the running of the Giggle Doctor programme while a member of the team is on maternity leave. We are flexible as to which days are worked, providing that the post-holder has a fixed working pattern over a minimum of 3 days per week. This post requires work from the office as well as some work from home. We will provide training to the successful candidate on how to fulfil the key tasks of the role.

About Us

Theodora Children’s Charity is a truly inspirational and pioneering charity which successfully works to improve children’s experience of being in hospital.

Theodora Children’s Charity UK is part of an international family of Theodora’s; originally established in Switzerland, there are Theodora Giggle Doctors visiting children in Switzerland, Italy, Spain and Hong Kong, as well as in the UK.

Over the past 30 years we have made a positive impact on over half a million children and their families in the UK and 3 million children internationally, improving children’s experience of being in hospital through visits from professional performers, called Giggle Doctors.

Our Mission and Values

At Theodora Children’s Charity we help children living with illness, disability and serious health challenges to feel better using the proven power of laughter. Our vision is to contribute to the wellbeing of children in the 14 core hospitals and specialist care centres we visit across England, as well as those we support virtually. Our Giggle Doctors are specially trained performers who are able to visit children in a clinical setting or through the Virtual Visit Programme.

By combining music, play, magic and storytelling our 21 Giggle Doctors bring joy and laughter to children in challenging times. From Dr Boogie Woogie to Dr Teapot, our Giggle Doctors wear their very own ‘doctor coats’, which represent their character, and spend time one to one with the children. Giggle Doctors create opportunities for children to play and interact through a range of musical and fun activities.  Sometimes they will make balloon animals and blow bubbles, and at other times they will sing a funny song or simply listen and talk to a child one to one.

The play is always child – led, with each interaction being unique to the child and their needs. A Giggle Doctor visit isn’t just about one magical moment, it can have a significant and lasting impact on a child’s well-being. With each visit, the aim is to reduce stress and anxiety, increase opportunities for play, and improve children’s experience of hospitals.

Our trustees, office team and Giggle Doctors are united by our shared values of Authenticity, Interaction, Diversity, Excellence and Enthusiasm.

Job Description

Key Tasks and Responsibilities

Administration

· Act as first point of call for artists regarding their visits to hospitals, overseeing sickness, cover and changes to their schedules

· Support artists with hospital administration and contracts

· Keep artists updated with changes in Theodora Children’s Charity’s policies

· Process changes to the Giggle Doctor schedule on our internal systems

· Liaise with hospitals and keep them up to date with information about their programme of Giggle Doctor visits

· Set up meetings with hospitals, artists and Theodora Foundation colleagues as required

· Book long-distance travel and hotels for artists for hospital visits and training events when required

· Support the Finance Manager and Giggle Doctor Programme Manager with collecting and filing timesheets, invoices and receipts for payment

Training and Events

· Support the Giggle Doctor Programme Manager with events, including booking rooms, resources and catering

· Attend training events for Giggle Doctors, setting up and packing down as needed

Impact and Programme Monitoring

· Support the Giggle Doctor Programme Manager with monitoring Trainee and Junior Giggle Doctor’s progress and keeping records of their observation notes

· Support the Giggle Doctor Programme Manager with data capture and record keeping

· Take minutes and record actions during Programme Team meetings, Theodora Foundation meetings and office team meetings from time to time

• Utilise the charity’s CRM database to keep all records up to date and effectively progress supporter development.

HR and Safeguarding

· Act as Deputy Safeguarding Lead and follow safeguarding processes for recording safeguarding incidents in the Designated Safeguarding Lead’s absence.

• Run DBS checks for artists when required using the external Ucheck platform

Other

• Represent the charity at external functions and conferences.
• Undertake any other duties reasonably requested from Programme Manager from time to time

Person Specification (include essential/desirable)

Essential:

· Highly organised and process-driven

· Ability to complete tasks (with or without reasonable adjustments) efficiently

· Excellent written and spoken communication skills

· Able to build good working relationships with a range of stakeholders including performing artists, healthcare workers and teams across the charity

· Careful and accurate when sharing information

· Problem solving skills and a positive, can-do attitude

· Able to multi-task, prioritise and meet deadlines

· Works calmly under pressure

· Competent with Microsoft Word and Excel

· A team player who is also able to work independently and use own initiative

· Able to contribute ideas to planning discussions

· Belief in the power of the arts to improve the health and wellbeing of children and their families

· Commitment to learning and self-development

· Commitment to Theodora Children’s Charity’s values and mission

Desirable

· Some experience of good safeguarding practice and handling confidential information

· Experience of working in either an arts or a healthcare organisation

· Experience of working on a project that involves children

· We are interested in hearing about transferable skills

We have an exciting opportunity for a Case Manager to join the Lancashire team in Blackpool, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based from our Blackpool Office, delivering a service that covers Blackpool, Wyre, Fylde, Lancaster and surrounding areas working with around 30 perpetrators per year. Hybrid working (2 days per week from home) is available after successful completion of probation.

As a Drive Case Manager, you will:

• Provide case management on a one to one basis with perpetrators whose victims have been identified as high risk to pro-actively secure engagement, influence attitudinal a& behavioural change & link to other services
• Work collaboratively with existing agencies to design an individual intervention plan to address identified needs & risks whilst promote understanding of the impact of abusive behaviours
• Work closely with the IDVA service to review risk, develop safety plans & improve outcomes

You will need:

• An understanding of domestic abuse, risk assessment & risk management
• Experience of working with victims and/or perpetrators of domestic abuse, those with complex needs and/or challenging behaviour
• The ability to build relationships with key stakeholders & develop multi-agency responses to support and/or disrupt perpetrators in order to reduce the harm they pose to victims
• Good communication & influencing skills, able to challenge service users & other agencies in order to produce positive outcomes
• To be flexible, adaptable and highly resilient

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Ethiopiaid is a small charity that makes a big impact in Ethiopia. Our approach is simple, and it works. We partner with local NGOs in Ethiopia to provide the funding they need to put their programmes into action.
Our dedicated and friendly team of nine staff are based in central Bath and we are seeking someone to join us in the Partnerships team to focus on growing income from trusts and foundations, support fundraising from high-net worth individuals, and provide administration support to our CEO.
Working with the Senior Partnerships Manager and Partnerships Manager you will focus on developing our small portfolio of existing trusts and foundations as well as prospects, support with delivering excellent stewardship and engagement, and lead on prospect research to attract and secure new funders.
As part of a small energetic team, you will also contribute to the growth of income from high-net worth individuals and the delivery of wider team objectives.

• Location: Central Bath – 2 core days a week in the office with opportunity to work from home the remaining 3.
• Hours: Full time (40 hours per week, incl lunch)
• Benefits: Salary £24,600, annual leave 27 days + UK public holidays, matched pension contributions - 5% of salary after probationary period.
• Contract length: Permanent (subject to probation)
• Application deadline: Friday 18th October 2024 at 5pm
• Reporting to: Partnerships Manager
• Start date: ASAP

Ethiopiaid Office Culture:
We are a professional, yet relaxed, office with a flexible work structure (core hours 9.30am to 3.30pm). The team are expected to work two days a week in the office, with an option to work flexibly on the other days from home if you can provide a suitable office set up. As a small team, we have a warm and collaborative work environment with opportunities to develop your skillset in areas in - and outside of - your job role.

Our Bath office is close to main transport links, walking distance from local shops, cafes, and restaurants. We have a small garden courtyard, space for those who wish to cycle in to store their bikes, on-site shower and changing facilities.

Essential requirements:

• Excellent verbal and writing skills, with attention to detail and accuracy
• Good research skills, able to digest and summarise complex information into easy to communicate language
• Ability to work to deadlines and targets
• Able to manage multiple projects at the same time
• Competency in Raisers Edge database or a similar CRM platform and Microsoft Office
• Ability to work both independently and as part of a small team
• Willingness to be ‘hands on’ and take the initiative
• Flexibility to work occasional evenings/weekends (attending events, donor visits)
• Must live within easy commuting distance to our office in Bath.

Desirable requirements:

• Experience/ understanding of one of the following areas would be an advantage: Individual Giving, Grantmakers or Major Donor fundraising
• Donor stewardship experience

Whilst a degree is an advantage it is not a requirement for this role. We are seeking someone who can
demonstrate an ability to write clearly and to a high standard, with good verbal communication skills, pays
attention to detail, enjoys researching, is quick to learn and not afraid to ask question.

IMPORTANT POINTS TO NOTE

1. This position is only open to those with the right to work in the UK.
2. This role focuses on delivering income against fundraising targets and is not programme orientated.
3. Applications received without a covering letter or a CV will not be considered.
4. Interviews are anticipated to take place via Zoom in the first instance.
5. We have the right to end the admissions process at any stage.

About the Role

The Assistant Reserves Officer is one of our team managing and developing the Trust’s nature reserves for people and wildlife.  Your work place includes internationally recognised wetlands and woodlands along with nationally important meadows, chalk grasslands and heathland across Hertfordshire and Middlesex.

You will need to have strong experience in practical habitat management, including the use of power tools and machinery, such as chainsaws, brush cutters and BCS mowers. You will have experience of working within a dynamic team and leading volunteers. You will need to have a keen interest in wildlife and preferably a knowledge of the habitats in our area.

No two days are the same as an ARO at HMWT; you will get the opportunity to utilise and develop your practical habitat management skills across our nature reserves including tree felling, coppicing, scrub clearance, hay cutting and pond/ditch management. You will also undertake the maintenance of site infrastructure; assist with the management of livestock; and perform surveying and monitoring of habitat/species, tree safety and infrastructure. These tasks will be delivered working closely with members of the nature reserves team; our volunteer wardens and our practical conservation volunteers.

Willingness to travel throughout our work area and flexibility to work occasional irregular hours is required for this post.

Before applying please read our full recruitment pack. Please ensure you are able to commute daily to our offices in St. Albans and any of the Trust’s sites within a reasonable timeframe. If you are thinking of relocating to this area please research these options prior to submitting an application.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

Full details can be found on our recruitment pack.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team is enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits.

Please refer to our website for full benefit details. 

The Operations Volunteering Experience Coordinator helps people with sight loss live the life they choose by ensuring volunteers in Operations-based roles are set up for success by preparing and training them for their role. Once in their role, they will support a positive volunteering experience by working to retain, further utilize and develop our volunteers in their role and wider into the Guide Dog family and community. Without our volunteers, none of our services would be possible. 

We currently have 2 roles available one would work across the two teams in Sheffield & Notthingham; and the other to work across the two teams in Atherton & Liverpool. A typical fortnight would include days working from the office, days in the community, and some home working. The role holder will manage the time and location of their working days.

For this role, you’ll work 35 hours per week, 9am to 5pm, Monday through Friday. Please be aware that this role may include some travel covering your region and work outside of your usual 9-5 working hours.

We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Experienced with CRM database use, including navigation, inputting, report building, and analytics.

• Experience of managing and supporting volunteers.

• Experience of implementing new working practices within a team.

• Demonstrable and up-to-date knowledge of good practice in equality, diversity, and inclusion. 

• Demonstrable and up-to-date knowledge of GDPR and use of Customer Relationship Management systems. 

• Relevant and up to date knowledge of safeguarding principles.

• Proven ability to plan and implement projects and programmes of work. 

• Demonstrable ability to problem solve and advise with complaints.

• Computer literate with an intermediate knowledge of Microsoft Office packages.

Desirable 

• Relevant qualification in volunteer management or equivalent. 

• Experience with Salesforce CRM database

• Facilitation and/or training skills.

• Experience of creating an inclusive work environment for people with a disability.

• Personal experience of volunteering.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply 

Applications need to be made using the online application form via our website on our jobs portal, accessed using the ‘apply’ button above. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. 

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised. 

If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

The Duty Scheme Support Officer performs a vital role supporting the smooth running of ASAP’s duty scheme. Our scheme offers free legal representation for people in the asylum system who need food and shelter, but have been refused it, or are about to be evicted. Your work will help to ensure people are not left homeless when they are entitled to support.

You will work closely with the duty scheme team, especially the Duty Scheme Co-ordinator (DSC), to provide efficient and time-sensitive administrative support to the scheme. You will be a key first point of contact for our duty scheme, having daily direct contact with people seeking assistance, referring agencies, the AST court admin team, ASAP staff, duty scheme advocates (DSAs) and the Home Office.

We are looking for an efficient administrator, with good communication skills, attention to detail, and a commitment to asylum, human rights or social justice. 

Please see our job description and person specification on our website for more information.

Interviews for shortlisting applicants will be on 14th October in London.

Location: Remote (based in/near Leicester with regular local travel and occasional travel for biannual team days and biannual departmental team meetings in various locations)
Salary: £23,160 pro rata (£13,896 actual)
Hours of work: 3 days per week (21 hours)
Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Operations Administrator role involves:

• Supporting in the administration of day-to-date team, HR and system processes.
• Managing and maintaining our storage unit and virtual office in central Leicester.
• Working alongside various teams to provide administrative support.

About you

Are you organised with good attention to detail? Do you enjoy supporting others and having a varied workload? Can you prioritise and manage your time effectively? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Operations Administrator position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 10am Monday 23 September 2024. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.