Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Volunteering and Administration Officer to join our dedicated Volunteering team for a temporary fixed term period (minimum 6 months).
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What you will do:
As part of the Volunteering team, you will play a key role in delivering a range of Volunteering related processes alongside the site-based administration. Working with the Volunteering Coordinator, you will provide an efficient, professional, and effective administration service, supporting the volunteering lifecycle, including recruitment and onboarding, volunteer activities and general support. Alongside the reception and office volunteers you will provide support with office based administration tasks and provide basic IT support to staff and volunteers.
This is a varied role that gives you a fantastic opportunity to interact and work collaboratively with lots of areas of the charity both internally and externally.
What we’re looking for:
- Highly effective interpersonal and communication skills.
- Strong organisational and administrative skills.
- Methodical approach, with keen attention to detail and accuracy.
- Approachable with excellent customer service skills.
- High level of computer literacy and proficiency with Microsoft based packages or similar.
- Ability to provide basic IT troubleshooting skills.
- Experience working in a customer facing role.
- Experience of using a customer relationship management or information system.
- Experience using work-related databases.
You will take pride in delivering excellent customer service; working as a team player, whilst having the ability to self-motivate and work on your own initiative.
It may be advantageous, though not essential, for you to have experience working in the voluntary sector or with volunteers. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
- 33 days annual leave allowance (inclusive of bank holidays)
- Salary exchange pension scheme (matched up to 5%)
- Charity (occupational) sick pay
- Life assurance
- Wellbeing portal
- Employee assistance programme
- Free on-site parking
- Dog friendly offices
- Flexible working hours
- Mileage expenses (45p per mile)
This role benefits from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
First interviews are scheduled to take place online (via MS Teams) on 14th May 2025.
Second interviews are scheduled to take place at our National Training Centre, Osgathorpe, Leicestershire on 21st May 2025.
*Subject to changes.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
REF-220
Registered Charity
51 - 100
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
Thank you!
Actively Interviewing
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