Programme Manager Jobs in Europe

The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.

Are you passionate about improving the wellbeing of older adults and making a real impact in your community?

Join us at St. Hilda’s East as our Over 50’s Feeling Good Programme Coordinator! You’ll lead a fantastic programme full of activities and events that boost the mental and physical health of people over 50 in Tower Hamlets. If you’re dynamic, creative, and ready to make a difference, we’d love to hear from you.

Our Feeling Good Coordinator will lead and expand this programme, improving service delivery, broadening its scope, and increasing community impact. The Coordinator will work closely with service users to ensure co-production is central to the programme, support and mentor facilitators and volunteers, and collaborate with the Head of Programme Development on strategic planning.

What you will be working on

• Co-Designing the programme: Work with our service users to create a fun and diverse range of activities
• Managing and developing the programme:  Ensure everything runs smoothly, monitor, evaluate and make improvements where needed
• Building partnerships: Develop and nurture relationships with local organizations and partners
• Promoting the programme: Get the word out about our activities and bring in new participants
• Leading the team: Support and guide our small, amazing team of Feeling Good workers and volunteers

This job is for you if you:

• Have experience in managing projects in the charity sector
• Are skilled and experience in monitoring, evaluation and impact reporting
• Are committed to making a positive difference in the lives of local older people
• Enjoy working in a vibrant and diverse community

How to Apply:

Visit our website for the Job Description and full Person Specification and instructions on how to apply.

Closing date for applications: Tuesday 2nd July 2024

St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

St. Hilda’s East is committed to the highest levels of safeguarding and promoting the welfare of children, young people and adults with care and support needs. The successful applicant will be required to give a full chronological work history, and all offers of employment are subject to reference checks and an Enhanced DBS (Disclosure and Barring Service) check.

At SNG, we're committed to creating safe, provide quality, affordable homes in happy, successful communities that leave a lasting, positive impact on our customers' lives. Our approach revolves around putting the customer first, ensuring every interaction is handled with care, respect, and inclusivity.

We're pleased to have an opportunity for a Customer Support Team Leader to join our team on a full time permanent basis.

You'll be based in our office in Newbury, with the flexibility to combine home working .

The Role

Your role will be to inspire, lead, and motivate a dedicated team of circa 8 Customer Support Advisors. Your role will be pivotal in ensuring the delivery of consistent, high-quality service across all channels, embodying our commitment to 'right first time' outcomes and customer satisfaction

Key responsibilities:

• Contribute to the overall annual budget setting process and any devolved budget.
• Drive continuous improvements to streamline processes/ways of working
• Monitor performance in real time of your team, ensuring they both individually and collectively achieve agreed service and quality levels
• Recognise and reward great performance and values examples, as well as managing underperformance and absence
• Contribute to embedding digital channels, focussing on streamlining processes to make it easier for customers

Knowledge and skills:

• Proven experience in leading and managing dynamic Customer Support teams 
• Strong communication, active listening, and decision-making skills
• Evidence of excellent customer service achievements
• Demonstrated excellence in customer service and stakeholder management
• Ability to recruit, nurture, and develop professional teams to deliver impactful customer strategies
• Knowledge of data management processes and industry standards
• Commitment to personal and professional development

Interviews will be held week commencing the 8th July. 

What you'll get from us

We have some fantastic benefits on offer at SNG, including:

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Take a look at our careers site to learn more about us and our values.

This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.

Lead Music Therapist

Coram Parenting and Creative Therapy Service

Contract: Permanent, 28-35 hours days per week, 4-5 days per week

Location: Coram campus, London

Coram Parenting and Creative Therapy Service offers art, music and drama therapy, therapeutic parenting, clinical psychology and family therapy to children and families at our dedicated creative therapies centre and in schools.  We work primarily with adoptive and connected carer families, and children who have low level mental health difficulties.  We are a trauma-informed service and have specialist expertise in neuro-diversity and children with special education needs. The well-established team has a strong track record in therapeutic interventions, including music therapy, art therapy and narrative therapy based multi-family groups for younger children who are adopted or with a Special Guardianship Order.  We have a purpose built therapy building and have recently built a music studio for our adolescent work.  We work within very diverse communities and we consciously challenge ourselves and our practice, seeking at all times to be inclusive and anti-racist. We welcome applications from therapists who come from global majority communities.

About the role

We are seeking an experienced HCPC qualified Music Therapist to provide leadership, supervision and management of music therapists and other creative therapists in the service.  You will carry out therapeutic multi-disciplinary assessments and music therapy interventions with adopted and Special Guardianship Order families.  This work involves trauma informed approaches, family work and life story work.  The team is led by a Clinical Psychologist and provides creative, relational, and evidence based approaches, collaborating with wider networks and reaching schools and communities to inform child centred and trauma informed practice. The post holder will receive supervision by a highly qualified Music therapist, and be line managed by a Clinical Psychologist.   The post offers a unique opportunity to work alongside skilled creative and family therapists. We seek to empower children and families using strengths based narratives, as well as accepting vulnerability and seeking opportunity for connection, strengthening resilience and support. 

The successful candidate will be experienced at working with managing and supervising therapists, developmental trauma, and child and family work and operates with initiative and responsiveness in a dynamic professional environment.   A background in CAMHS and/or a social care services would be desirable, with a good understanding of safeguarding planning and managing highly emotive situations. Experience of running multi-family groups would be an advantage. This role requires a supportive professional, a team player, who enjoys working in a diverse, respectful and challenging team.

Closing date: 1st July  2024 Interviews:  Week 15th July 2024

QAC is a charity that runs a college, supported living (known as Independence Plus) and community services for young adults with learning difficulties and disabilities.

The College has been at its current location since 1903. Our original purpose was to provide education for young people who were blind or visually impaired. Today, in addition to supporting people who have a visual impairment, we offer education, support and guidance for students on the autism spectrum, those with moderate to severe learning difficulties, and students with physical and other disabilities.  We have a large, skilled and diverse staff team who can meet a diverse range of student needs.  As QAC has grown, we now have new educational and learning sites.  As well as the more well-known campus in Harborne, there is the QAC Pinewood campus (dedicated to employment progression) in nearby Woodgate valley and in addition, QAC Umberslade campus (dedicated to horticulture and outdoor learning), in nearby Selly Oak.  QAC offers a broad range of study programmes that are tailored to ensure each student receives the educational, therapeutic and support services that they require, helping them achieve their aspirations for adult life. 

Our supported living programmes (Independent Plus) and Community Services offers support after leaving college and to those from within the local community. The marketing and communications team is responsible for marketing QAC services with the main focus being on student recruitment. Following a recent re-brand, the post holder will also be integral in ensuring an efficient and effective roll out of the new branding.

QAC also has an enterprise arm consisting of Sight Village (a touring exhibition supporting those with sight loss), All Formats (a transcription service) and Carbon Fibre Canes.  These are all supported by the Marketing and Communications Team.

Position: Marketing and Communication Manager

Reporting to: Head of Income Generation

Location: Queen Alexandra College, Harbourne

Hours: 37 hours per week for 52 weeks per annum

Salary: £35,885-£40,256

Joining our supportive team, you will have the opportunity to:

• Make a difference to the educational experience of young people
• Be a voice for students and staff in specialist education
• Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
• Develop your own skills, aspirations and progress your career.

Our benefits include;

• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF) 
• Access to Education Support Free Helpline for Teachers & Education Staff
• Mental Health First Aiders
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
• Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off
• 5% discount on National Express West Midlands bus passes
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager. 

At Quo Vadis Trust, our mission is to empower our beneficiaries to reach their potential and live the best possible quality of life that they can. We provide supported housing to over 200 adults living with mental health needs, and we are also 'Great Place to Work' accredited. As Finance Manager at Quo Vadis Trust, you'll be at the heart of our strategic mission, supporting the organisation to deliver its financial targets. 

Annual leave and benefits:

• 24 days plus bank holidays and an extra day off for your birthday
• Life insurance
• Health care cash plan
• 24/7 employee assistance program
• Company pension with Nest
• A focus on L&D and real opportunities for career progression

Closing date: 5th July 2024, however we will be interviewing on a rolling basis and this vacancy may close sooner should a suitable candidate be found.

We are seeking to appoint someone on a 12-month fixed term contract as maternity cover, to join our Grants Team in delivering The Ideas Fund, an exciting programme which looks to connect communities with researchers in order to develop and try out ideas related to mental wellbeing. The Fund is delivered in four areas of the UK – Oldham, Hull, the Highlands and Islands of Scotland, and North West Northern Ireland, although this role can be remote, based anywhere in the UK.

With support from the Head of Grants, we expect that you will have lead responsibility for our work in two of these areas, building strong relationships with our Development Co-ordinators and contributing to the successful delivery of the overall programme. You will oversee the support for grant holders to learn from what is working and feed this learning into our overall approach with the Fund, as well as sharing insights externally. It’s an exciting time for the Fund; you can find more details about our plans here.

You will work with our existing Grants & Learning Manager to ensure that our due diligence and grant reporting requirements are met, responding flexibly and creatively to issues that arise. Importantly, you will consistently focus on how we can continue to be innovative with our grant making, and how our learning can influence long term change in funding and public engagement practice.​

Job description

Key responsibilities

The main responsibilities of this role are to:

• Work with the Head of Grants to deliver an innovative programme that constantly evolves based on what we learn.
• Deliver excellent grant-making using relational, flexible and participatory approaches.
• Design and implement high-quality assessment, due diligence and grant management processes, continually reviewing and refining the approach.
• Support the assessment and delivery of a portfolio of ‘evidence building’ grants, with projects due to begin in January 2025.
• Design and implement learning and evaluation strategies and processes, reviewing and refining as needed. Manage relationships and/or contracts with learning partners where appropriate.
• Support local Development Coordinators to:
  • Ensure the programme’s aim of supporting underserved communities is fulfilled and the grants budget is committed.
  • Work with applicants and collaborators to develop high quality innovative proposals.
  • Work with grant holders, collaborating researchers and project partners to overcome challenges they might face in delivering their projects.
  • Collate and share local learning as part of an evidence building and practice sharing strategy, which is currently in development.
• Develop and manage a small pipeline of discretionary ‘infrastructure’ grants to add value to the portfolio and/or make systemic impact at local or national level, if necessary.
• Develop bespoke application and grant management and learning processes as appropriate.
• Work with the Head of Grants to devise a learning and development plan for the Grants Team.
• Build and engage a network of key stakeholders to ensure successful delivery of the programme.
• Champion innovation in supporting community/researcher collaboration, community-led research, systems change and grant-making across relevant sectors including:
  • Sharing learning, practice and ideas with a broad range of stakeholders through a range of approaches.
  • Representing the British Science Association at external events to share innovation and learning.
  • Develop and deliver events and/or content to showcase practice.
• Support the Head of Grants with developing the BSA’s strategy around future grants programmes. 

In addition, the post-holder will be expected to:

• Support colleagues across the organisation, especially at busy times or on specific areas of expertise.
• Undertake assessment or grant management work on other programmes as required.
• Other duties as reasonably required by the line manager.

Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Permanent remote working in the UK is possible and we welcome applications from people based in other parts of the UK. We are happy to consider secondments.

You can find the person specification, our application pack and the link to apply on our website by clicking the Apply button. 

Job Description: Fundraiser Manager 

Reports to: Chief Executive

Location: Woking, Surrey (Hybrid)

Hours of work: Full-time: 35 hours per week.

(For the right candidate, part-time hours would be considered).

Full-time salary: £40k per annum 

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The role:

This is an exciting opportunity for an experienced Community/Events fundraiser, who has a passion for the cause of homelessness. You will continue to build a sustainable Events & Community fundraising programme. The role will involve building relationships with donors and fundraisers to increase income from corporates, individuals, and legacies. 

This role plays a pivotal role in growing York Road Project’s voluntary income as well as raising awareness and brand recognition in our local area. 

Key Responsibilities:

• Work closely with the Chief Executive and Fundraising sub-committee to develop and implement a fundraising strategy and execution plan that meet the organisation's income targets.

• Support the Chief Executive in building relationships with major donors.

• Proactively seek out and develop new funding opportunities, with an emphasis on chasing opportunities for long-term and unrestricted income. 

• Develop a York Road Project annual fundraising event/campaign, overseeing all administrative tasks, such as mailing list preparation, guest lists, and distribution on campaign items.

• Promote ‘challenge events’ (such as the Surrey Half Marathon) and encourage supporters to take part.

• Encourage supporters to leave legacies in their wills to support the work of the organisation.

• Collaborate with other colleagues and trustees to ensure a coordinated approach to fundraising.

• Accurately record and manage donor data, keeping records up-to-date and GDPR compliant.

• Promote the idea of regular donations to our ad-hoc donors.

• Stay current on fundraising trends and techniques, act as the charity’s thought-leading expert, and drive these trends and techniques into the organisation's fundraising activities.

• Ensure that all fundraising activities comply with relevant regulation and ethical 

standards; for example, The Fundraising Regulator, The Charity Commission etc.

• Create marketing and promotional material in accordance with York Road Project branding, to support fundraising activities as required.

• Develop a volunteer program to enhance community involvement and contribute to the achievement of organisational objectives. These activities will be fundraising related, in order to engage local businesses.

• Identify opportunities to develop funding support from companies and organisations to elicit support (at local, regional, and national levels).

• Manage low risk press releases and enquiries.

• Create content for social media (and other digital channels) while always ensuring consistency in line with brand guidelines. 

• Plan and drive digital campaigns including Small Charity Week and World Homeless Day.

Key Skills and Qualifications:

• Results-driven individual.

• Ability to build and maintain relationships with a wide and diverse set of stakeholders.

• Exceptional interpersonal skills and supporter care.

• Proven community fundraising experience.

• A motivated individual whose values align with our mission to defeat homelessness.

• Strong organisational and project management abilities.

• Creative thinker and problem-solver.

• Familiarity with fundraising regulations and best practices.

• Effective communication skills with the ability to write compelling fundraising material.

• Proactive, flexible, and a collaborative team player.

• Local area and community network knowledge is a plus.

• Strong learning mindset that reflects on challenges and growth points for continuous improvement.

• Data-driven in assessing the impact of fundraising efforts, guiding informed decisions for improvement.

Benefits

• 24 days annual leave plus bank holidays (rising after one year).

• Pension Scheme.

• Birthday Leave.

• Medicash Healthcare scheme.

• Professional development opportunities.

Because our work is about highlighting women’s experiences and providing gender-specific services to women, all of our positions are open to women only (exempt under Equality Act 2010 Schedule 9, part 1).

We’re looking for an enthusiastic and proactive Enterprise and Sales Manager to drive and develop Clean Break’s commercial income generation, maximising the income potential of our building and expertise through an ambitious hires and training programme.

You will bring experience of driving commercial business in the cultural or charitable sector, with skills and knowledge of either launching new products or achieving success in breaking into new markets. You’ll have excellent client relationship skills, with experience of converting interest into sales and may have found success in brokering lucrative corporate relationships in a non-profit setting.  

You’ll have a strategic approach to sales with experience of achieving targets and will be skilled in monitoring and analysing finances to develop concise reporting and sales projections.

You will be pivotal in securing new business for Clean Break’s training and hires offers, delivering strategic marketing plans and driving lucrative relationships with cultural organisations and businesses.

Please read the Recruitment Pack before applying for this role.

The deadline for applying for this role is 12pm on Monday 24 June 2024.

Do you have strong experience in product management within an awarding body or similar professional organisation? Are you used to developing regulated and/or non-regulated training or qualifications and managing a product portfolio across a full product lifecycle?

TPP are recruiting a Product Lead on behalf of our client, an organisation providing membership and solutions to ensure the sustained development of a skilled workforce.

Work setting: Hybrid - Monday and Thursdays in the office.
Salary: £40,000 per annum
Hours: Permanent, full-time (37 hours per week)
Location: Solihull

The Role:

As a Product Lead, you will support the Product Manager in the continuous improvement and management of the portfolio, from design and development through to ongoing monitoring and review.

Main responsibilities:

*Product Development: Design, develop, and review a portfolio of schemes, ensuring they remain valid and relevant.
*Stakeholder Management: Form and maintain strong relationships with key stakeholders, including employers, training providers, and industry groups.
*Project Management: Ensure all product milestones and deadlines are met through proactive project management, including the recruitment and management of third-party Associates.
*System Management: Manage scheme setups and amendments within online systems, including Quartz, XAMS, and Gencarda.
*Quality Assurance: Liaise with the Quality Assurance Team on the setting up of Endorsed Training Programmes.
*Innovation: Recommend and implement innovative training delivery approaches to improve existing schemes and programmes.

Essential requirements:

*Solid experience in product management within an awarding or similar professional body.
*Experience in managing a product portfolio across its lifecycle.
*Strong relationship development skills.
*Excellent verbal and written communication skills.
*Ability to write clear and concise specifications and materials.
*Excellent organisational and time management skills.
*Familiarity with computer-based learning and assessment systems.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Please include your notice period and anticipated salary in your cover letter. 

Note: Three years experience in a charity fundraising role is required

Job Title: Corporate Partnerships Manager

Contract: Full-time (35 hours per week)

Location: Anywhere in the UK, we are a parent-friendly, remote-first organisation

Our mission is to support and champion how parents can participate in education and have their voices heard.We are a powerful force for good in education in the UK, that strives to bring homes and schools together for the good of all children and society.We have ambitious plans to increase our impact and have established a central fundraising strategy for the first time.Therefore, we are looking for an experienced Corporate Partnerships Manager to play a key role in securing ambitious partnerships that deliver both income and added value for Parentkind. 

Parentkind has been active in corporate fundraising for less than one year but has already delivered partnerships totalling multiple seven figures in value.  This is a fantastic opportunity to join our growing fundraising team and help to develop our successful corporate partnerships department even further. We are looking for someone with experience in securing a range of partnerships (including COTY, corporate grants, sponsorship, commercial and strategic relationships) with regional and national businesses with the capacity bank income at a 5, 6 and 7-figure level. You will be tenacious in your prospect research, and comfortable to package up creative propositions and compelling proposals tailored to each organisation's objectives. 

If you are excited by the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you. 

You’ll have

• A minimum of 3 years experience in a business development or sales role
• Demonstrable experience in developing mutually beneficial partnerships
• A strong track record of meeting and exceeding financial targets
• A tenacious approach to research and prospecting
• Excellent interpersonal skills, with the ability to build positive relationships with diverse internal and external stakeholders at all levels
• Excellent written communication skills with strong attention to detail and the ability to produce high quality applications, proposals and presentations
• Strong presentation and public speaking skills
• Strong negotiation and influencing skills

You’ll get

• To join a fast-moving charity with an exciting future
• To help build a corporate partnerships fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
• Remote working full-time with a great online team culture
• 25 days holiday in addition to UK public holidays.
• A package which includes 'Online GP appointments', 'long-term income protection insurance for ill health (2 years at 75%), 'Death in Service Insurance at 4x income' and more.

How to apply

A job description is attached to this listing.

To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.

To arrange an informal discussion about the role please contact the Head of Corporate Partnerships, Georgie Stanton, at georgie dot stanton at parentkind dot org.

The deadline for receipt of applications is 9am 29th June.

Unfortunately, we cannot consider any applications received after the deadline.

Interviews will be held on an ongoing basis via video conference.

Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally.We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people.The information will be kept confidential and will be separate from your application.It will have no bearing on your application. 

Parentkind is committed to meeting the needs of applicants with disabilities.Please let us know if you require any adjustments to your application or interview process.

More about Parentkind

Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies.We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland.Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually. 

As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential.Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education.The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations. 

We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:

·Engaging and inspiring individual parents

·Supporting our PTA and other member associations and growing the number if PTAs across the UK

·Helping schools be parent-friendly through guidance and training

·Working with partners

·Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers.

The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Role Summary 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a skilled Trusts and Foundations Programme Lead to join our enthusiastic and passionate Fundraising team. You will bring your skills in bid writing, stewardship, and high-value relationship management to deepen our engagement with trusts and foundations, and to identify and secure new opportunities for funding.

Historically, Bliss has worked with external consultant support to manage our trusts and foundations fundraising. This is a new role within the organisation as we look to take a more meaningful, relationship-based approach to our trusts and foundations donors. It’s a fantastic opportunity for someone with proven experience in trusts and foundations fundraising looking for a part-time position to make a real difference for babies and families.

Role Details 

This is an excellent opportunity for someone with proven experience in trusts and foundations to make a real difference as part of a small, dynamic and dedicated charity. Working closely with Bliss’ senior management team and managing the relationship with our fundraising consultants, you’ll work with a high degree of autonomy to strengthen and grow our support from trusts and foundations.

The ideal candidate will be able to demonstrate the following skills and experience: 

· Proven experience of writing bids to successfully secure five- or six-figure and multi-year grants.

· Excellent relationship management skills; the ability to quickly build trusting relationships with funders, partners and colleagues of all levels.

· Exceptional writing skills with the ability to translate complex information into clear, compelling cases for support.

· Influencing skills, including demonstrable experience of effectively working with senior colleagues and/or external stakeholders.

For more details, please view the job description attached to this advert

How to Apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics)
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview.

Recruitment Timeline 

• The deadline for applications is 9am on Monday 17 June
• First round interviews will be held virtually (via zoom) between Monday 24 June and Thursday 27 June, with second interviews in person at our London Bridge office.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful. 

We're Coney, an award-winning arts and social change charity. We’re on a mission to spark change through the power of play.

We're looking for a highly organised, independent and practical individual to join our small team as General Manager. You’ll oversee our core operations, provide support across our innovative programme, and help us to develop longer-term sustainability.

The General Manager will keep core operations running smoothly – across HR, finance and communications – as well as developing the company’s systems and policies to adapt to current and future needs. You’ll also be a key pillar of Coney’s culture and internal communications, fostering a supportive and empowering environment so that staff and freelancers can thrive.

Responsibilities:

HR & Operations

● Manage Coney’s operations, resources and materials to ensure our activities and processes are high-quality, fit for purpose and well-managed.

● Support the Directors to engender positive staff relations and good communication throughout the company, those representing it and its networks.

● Oversee Coney’s remote-working and office systems, including IT systems, schedules and other resources, ensuring that they are fit for purpose and cost-effective.

● Manage Coney’s statutory obligations with Companies House, the Charities Commission and other bodies and regulatory authorities, with support from the Directors.

● Maintain regular communication with Coney’s Trustees, ensuring that Board meetings, minutes, reports and information are prepared effectively and on time. 

Financial

● Manage Coney’s day-to-day financial systems, including making bank payments and managing invoices receivable, supported by the Marketing & Admin Officer.

● Reconcile Coney’s bank accounts and input all financial activity into Quickbooks (including income & expenditure, credit cards, expenses, invoices payable, payments received) against the correct budget lines. 

● Run payroll (including sending payslips and other pay documents, scheduling salary payments and reporting to HMRC) and ensure pensions, PAYE taxes and National Insurance are calculated and paid on time.

● Create and submit quarterly VAT returns using Quickbooks

Stakeholder Management & Fundraising

● Work alongside the JCEOs to maintain high level contact and dialogue with Coney’s key stakeholders.

● Manage Coney’s Friends scheme and support effective communication with funders.

● Alongside the rest of the core team, identify opportunities for fundraising, commercial projects and consultancy, building relationships and contributing to funding proposals as required.

Marketing & Communications

● Support the Marketing & Admin Officer and Executive Programme Director / JCEO to prepare and execute a marketing and communications plan – strategically positioning Coney’s work across communities and sectors.

● Support the Marketing & Admin Officer to ensure regular communication with Coney networks (newsletters, social media and other relationships) and produce effective communication and ticketing systems for events and projects as required.

See attachment for further responsibilities

Terms and benefits:

• Days: 3 or 4 days per week, to be discussed with the candidate.
• Salary: £33,000 - £35,000 FTE, dependent on experience
• Location: Our office is currently a short walk from Aldgate East station, London. We are very open to discuss hybrid working models that work best for the candidate.
• Benefits: Generous annual leave and 'agreed absences' allowances.

For the full job description and responsibilities, please read the Recruitment Pack linked on our website. Apply by Sunday 23 June.

         Job Description

Job Title: Operations Manager

Reporting To:  Operations Director

Salary:£35,000 - £38,000 per annum ( based on Experience)

Seniority Level: Management

Location: On-site in Tooting Broadway, London

Contract:Full-time, 12-months fixed term, with potential to make permanent

POSITION SUMMARY

Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.

As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.

The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.

About Us

Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses. 

ROLE & RESPONSIBILITIES

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
• Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
• Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
• Ensure compliance with health and safety regulations and manage risk assessments.
• Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

•  Bachelor’s degree or higher.
• At least 2 years’ experience in operations work.
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software, or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
•  Resilient and adaptable with ability to multi-task.
• Solution finder.

About Rewards

• 25 days’ annual leave plus bank holidays
• Personal annual training budget
• Employee assistance programme including counselling
• Regular team socials throughout the year
• Generous sick pay allowance following probation
• General eye test
• Well-being day ( 1 day per year)
•  Volunteer day ( 1 day per year)

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Pre-employment Checks

Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV with a cover letter stating why you are interested in this role.

Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.