Support Worker Jobs
If you are passionate about making a positive impact on the mental health and well-being of individuals and families, we encourage you to apply to join our dedicated team as a Community Mental Health Practitioner. You’ll be responsible for enhancing the care for service users with complex mental health needs by planning and implementing appropriate care using validated rating scales, risk profiles, assessment protocols, and individual care plans.
If you have:
· Experience working in mental health services.
· The ability to assess and manage risk using a therapeutic framework.
· Excellent prioritisation skills
Then we think this role would be great for you!
We know that sometimes people can be put off applying for a job if they think they can’t tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need!
What’s in it for you?
Well, as part of the Inspire North team you’ll make a difference to people’s lives from the moment you start. We’re committed to providing an environment in which you can be yourself and thrive. You will benefit from:
· Commitment to flexible working
· Hybrid working (where applicable)
· 25 days annual leave plus bank holidays, rising to 30 days
· Many learning and career development opportunities, with paid and tailored training
· Free Employee Assistance Programme 24/7 including access to counselling and GP services
· Employer contributory pension scheme
· Good maternity, paternity, and adoption benefits
· Care workers discounts
· Access to our Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility Network etc.
· Health and wellbeing opportunities
· Cycle to Work Scheme
· Access to Corporate Health Plan
We aim for our workforce to reflect the diverse and exciting region we serve, and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.
As an organisation we believe people can only be at their best and thrive when they can be their authentic self!
We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.
Good Luck!
The client requests no contact from agencies or media sales.
We have an exciting part time opportunity for a Triage & Early Intervention Team Leader based across two sites, Wakefield and Shipley. The role is to manage our Initial Responders who deal with large volumes of referrals daily.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
The role is office based across the Wakefield and Shipley sites. We are currently operating on a hybrid rota which includes some days working from home. There may be occasional travel required for training and development purposes.
As a Team Leader you will ensure the delivery of excellent services to victims and retain and develop contracts for services by supporting and managing operational staff, ensuring that the overall aim of helping people cope and recover from the effects of crime is achieved.
You will work collaboratively with the Operations Manager/Management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service.
You will be responsible for:
- case management system audits & reports, providing information to the Operations Manager on required case statistics & compliance
- ensuring that the team are recording case information fully and accurately, as well as complying with contract reporting requirements and VS national standards
- line management of operational team members including responsibility for recruitment, performance management and monitoring, continued support and guidance and implementing formal employment procedures
- promoting effective communication channels including co-ordinate and facilitate regular team meetings, collating local issues, feedback and learning to share with other colleagues and the Operations Manager
You will need:
- Experience of delivering a service in a statutory, voluntary, community or private social care setting
- To report on and audit the case management system, demonstrating complete and accurate data and information recorded.
- To provide an effective and excellent service to referred victims in keeping with the contract requirement and service delivery agreements
- Effective and supportive people management to the operations team ensuring excellent performance management and monitoring, strong working relationships and a culture of support and guidance.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Are you up for the challenge!
Are you self-motivated, organised, empathetic, able to work independently and think on your feet, then you might want to consider joining a small team of like-minded people.
Our Carer Liaison Workers work within both local NHS Trusts (BRI and Southmead Hospitals), where they make a real difference, supporting adult carers – those who care for others who can’t manage without their help, when the person they care for goes into hospital.
You would provide information, advice and support, enabling carers to navigate their way through the intricacies of the hospital journey, whilst liaising with health and social care professionals to ensure the carers voice is heard and their needs are supported, including during discharge planning.
You would also work with hospital staff to improve their knowledge and experience of supporting carers, through development work and training.
You’ll be joining the team at a pivotal time for our charity. Having recently secured our core statutory income for the next 3 to 5 years we’re now looking to use that as a launchpad to grow and develop new and existing services.
We are looking for dynamic and creative individuals with proven experience in :-
- Information and advice work, including providing support and advocacy to individuals.
- working with individuals needing emotional and practical support.
- working in or with a health or social care environment.
- Experience of working in partnership with other organisations.
There’s lots more we could tell you, but why not apply and come and see for yourself.
Closing date for applications …Thursday 6th June 2024 @ 5pm …Interviews W/C 17th June 2024.
Documents required are:
· Introduction
· Job Description & Person Spec.
· Impact report
The client requests no contact from agencies or media sales.
We seek individuals deeply committed to supporting children and young people (CYP), driven by intrinsic motivation and unwavering standards for themselves and others. If you resonate with this, we invite you to join our team!
West London Zone (soon to be renamed) is a non-profit organisation that proactively works with children and their families to flourish socially, emotionally and academically through our tailored Impact Programme.
Working with schools, we identify and support children and young people before the need for crisis intervention, connecting them to the help they need through our trusted adult, the Link Worker.
Our Associate Link Worker/Link Worker/Hub Lead is based in the school with the CYP they are working with on our programme. They work directly with the children, their families, their teachers and our partners to design and facilitate a two-year Impact Programme of support and champion the CYP along the way.
Since our launch in 2016, our Impact Programme has helped thousands of children and young people at the tipping point of need. 75% are no longer at risk in their emotional and mental wellbeing, two-thirds improved their grades, and 90% of schools renew after the first programme, noting ‘transformational or significant positive impact’ for the children and the wider school environment.
For further information and to apply, please visit our website via the Apply button.
Closing date: Friday, 24 May 2024.
We are proud to be an employer that puts equity, diversity and inclusion at the core of all that we do, for the benefit of our employees, our partners, and the communities that we work with. We are proud of our diversity and are therefore keen to receive applications from people who may be under-represented in our WLZ community. Please read our EDI statement on our website.
Please inform us of any accessibility needs for the application or interview process. We will address them when scheduling interviews
To ensure fairness in selecting the best candidates for this role, we operate a blind recruitment process. Therefore, all applications are anonymised until an interview has been confirmed.
All applicants will be contacted regarding their application status, and shortlisted candidates will be interviewed.
Location: Redhill – Across East Surrey
Closing date: 12/05/2024
Interview date: 23/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker, we’ll make the best use of all your understanding, compassion, and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
Thames Reach welcomes applications from people with transferable skills.
You will:
• Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping across four districts (Mole Valley district council, Tandridge district council, Epsom and Ewell Borough Council, Reigate and Banstead borough council).
• Support our clients with practical tasks that will enable them to move off of the streets or sustain accommodation.
• Directly support clients, identifying activities that will assist in their journey towards recovery and away from life on the streets.
• Maintain and support links with community programs and resources.
• Ensure that all paperwork is completed and work is recorded and monitored.
To succeed as the Assistant Support Worker you will have:
• A strong commitment to providing a high standard of service.
• Have an interest in homelessness and a desire to support us to have a positive impact on the lives of homeless people.
• Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
• The ability to learn and an enthusiasm for training and acquiring new skills.
• Confident in building strong working relationships with partner agencies, being able to challenge them when required.
• Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary.
• Critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply, visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Night Reconnection Assistant - Rough Sleeping Prevention Service
London, Islington, Lambeth and Kensington and Chelsea
£31,703 - £35,578 pa
Are you looking to start your career supporting vulnerable adults; working for a charity who makes a real difference to the lives of people who are homeless every day?
Our client's exciting pilot is a new approach to preventing rough sleeping, through the provision of accommodation with onsite specialist move-on support to those who are at immediate risk of sleeping rough. The service will provide a route and support for single homeless clients who are presenting to the Local Authority Housing Options or day centres and at imminent risk of rough sleeping, but not yet rough sleeping.
Where their homelessness cannot be prevented by the council and they are at imminent risk of sleeping rough, a referral can be made into the Rough Sleeping Prevention service.
The service will be based across three London locations in Islington, Lambeth and Kensington and Chelsea and staff will be expected to work across all 3 services .
- 7 day rolling rota including early, mid and late shifts
- (K&C): medium – high support accommodation.
- (Lambeth): medium support accommodation.
- (Islington): Assessment hub space for up to 15 clients. Site will operate 24/7.
Each site will have staff delivering casework and support, providing each person with a comprehensive assessment of their needs and circumstances, and intensive specialist support to secure move on.
In these roles you will:
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Work as part of a busy team environment working closely with those affected by rough sleeping.
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Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks; such as implementing reconnection or assessment plans and supporting clients into appropriate accommodation.
About you
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These crucial roles will suit people with an interest in in developing key skills to build a career working in a support role, as well as:
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Some experience of dealing directly with the public and / or customers in a busy service environment.
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Good communication skills and the ability to work with others effectively to get things done.
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Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
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You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
Closing date: 10am on 14 May 2024
Interview and assessments on: 28 - 31 May 2024
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Job title: Crisis Recovery Worker
Post no: 596
Working base: Luton
Hours: 18.25 hours per week, 3 nights a week (Mon – Sun 17:00 – 23:00)
Contract: Permanent
Salary: £24,088 per annum FTE (£11,881.24 per annum Actual)
Could you support individuals to deescalate crisis and improve mental health and wellbeing, through focussed 1:1s and structured crisis interventions?
About our Crisis Cafés
Our Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis.
About the Role
The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area. The role will be part of a larger Crisis Café team made up of Crisis Recovery Workers, Crisis Peer Support Workers, Team Leaders and volunteers.
Service Delivery
- Deliver crisis focussed 1:1s and ensure outcomes which supports individuals experiencing a mental health crisis in Luton, in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
- Assessing need and suitability for the service in line with the access to services process, and undertaking 1:1s.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Friday 31st May 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will have substantive experience in providing immigration advice and casework, with the relevant Level 2 OISC qualification (or OISC level 1 working towards Level 2). Please note only candidates with the relevant OISC qualification and legal experience will be considered.
- You will be part of a specialist team that provides a migration service within a centre for people experiencing homelessness and interconnecting needs.
- You will have experience of working jointly with other agencies and building strong, effective partnerships internally and externally.
Full job description can be found on our website.
Salary: £36,159
Closing Date: Sunday 19th May
Interview Date: Friday 24th May
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
HOURS: 37.5 per week (Full Time)
LENGTH OF TENURE: Permanent
LOCATION: Clapham (on-site with some remote work and travel to local sites)
Royal Trinity Hospice is the local hospice for southwest and central London. We provide free specialist palliative and end of life care for people living in Wandsworth and parts of Lambeth, Merton, Westminster, Hammersmith & Fulham, Kensington & Chelsea and Richmond.
The organisation has recently embarked on a new five-year strategy and this exciting role will play a pivotal part in the overall delivery of the technology aspects. The successful appointee of this role will sit within a small but busy IT team and will be responsible for first class support of Royal Trinity Hospice’s customers and systems.
Reporting to the IT Operations Manager, the Senior IT Support Technician will be responsible for providing 1st and 2nd line support services to the staff, volunteers and service users at the hospice, and will support the IT Operations Manager in their day-to-day activities, ensuring the IT service is delivered to the agreed standards, as well as providing mentorship and team-leadership to the IT Support Technicians within the team.
What you’ll be doing
The primary duties of the Senior IT Support Technician include, but are not limited to:
- working independently and as part of the wider team, the post holder will be responsible for fulfilling service requests and resolving calls within agreed timeframes.
- supervise, mentor and provide escalated support for IT Support Technicians to provide ‘outstanding, effective and robust’ services and ensure service level targets are met.
- collaborate with colleagues across all levels within the team and the wider business to support the team's success, staff IT training and the organisation's ambitions.
- delivering a high quality of work, ensuring that attention to detail, professionalism and consistency is always upheld.
- adherence to Royal Trinity Hospice’s policies, procedures, and values.
- supporting the IT Operations Manager in their day-to-day activities, including backups, reporting, patching etc.
- playing a crucial part in delivering aspects of ongoing and future IT projects.
- supporting the business in the provision of documentation and knowledge sharing.
Skills and experience required
- Excellent interpersonal skills, as the role necessitates advanced relationship building and communication skills to build rapport with internal and external stakeholders
- Experience in a similar role in an IT team following ITIL processes/practices.
- Working knowledge of Microsoft 365 and Windows 10 OS.
- Working knowledge of Microsoft Azure, AzureAD and Microsoft Endpoint Manager.
- Working knowledge of Windows Server OS, Exchange and Active Directory.
- A sound understanding of network and server infrastructure.
- Knowledge of IT security software solutions.
- Knowledge of various end user computing hardware e.g. Laptops, PC’s, Phones etc.
- Experience of Citrix XenDesktop and XenApp is desirable but not essential.
- Able to work to SLA’s and KPI’s.
- A strong ability to fault find customer issues remotely, in person or over the phone, ensuring that outcomes are documented within support tickets.
You’ll be
- Proficient in verbal and written English.
- Able to communicate effectively at every level within the organisation.
- Able to work with complex information, for analysis and review by non-specialist colleagues across the organisation.
- A role model for continuous quality improvement, offering advice and support where necessary
- Able to motivate and support all staff to comply with national and local standards including GDPR and data protection regulations, providing guidance where necessary
- Able to work collaboratively with colleagues across multiple departments to establish and develop guides and processes for using IT Systems.
- Happy to attend and participate in all appropriate meetings and forums as agreed with your line manager
- Able to explain technical concepts in ‘layman’s terms’ without patronisation.
Benefits
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling on the phone or face to face
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
All successful applicants will be subject to DBS, Occupational Health and reference checks.
For an informal chat or visit please contact Martin Renel, IT Operations Manager
Closing date: Sunday 26 May 2024
Interviews: Week Commencing 3 June 2024
Prison Facilitator - HMP Lincoln
Location: Lincoln
Salary: £27,584
Hours: Full time (35 hours per week)
Job Type: Full time
Contract Type: Permanent
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Lincoln Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Lincoln, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 17 June 2024 (online).
REF-213991
What will I be doing?
The role of Community Youth Worker is, by nature, highly relational and is a position of great influence that enables you to nurture, inspire, connect and empower young people from all walks of life, so they can make the most of their lives. As such, it is a role which is demanding and carries great responsibility, but provides exciting opportunities to impact the lives of young people.
This is a varied role which carries with it a variety of different aspects and you are expected to manage your own workload and diary and priorities in liaison with your line manager and with the available time. Your role is primarily delivery but does also include some coordination relating to projects and volunteers. Due to the nature of the work you will be expected to work some evenings and occasional weekends.
What do we expect from you?
To meet, build healthy relationships with and help improve the lives of young people in Guildford Borough. This will be achieved through a variety of activities according to the needs of young people and the resources available to Matrix, including, but not exclusive to:
Community Youth Work
Community Youth Work takes many forms and while the actual work is subject to change according to the current needs of young people or Matrix, it may include:
- Detached youth work
- Running/assisting with after-school and/or holiday clubs
- Mentoring young people
- Supporting young people in a social enterprise environment
- Research of young people’s needs in the local community
Youth Café
The Youth Hideaway is our flagship project and is a fun open access youth café run by our team after school at our social enterprise café - The Hideaway.
As a Community Youth Worker some of your time will be spent assisting the Youth Café, Project Lead and Head of Youth Work in delivering this project and it may include:
- Helping to create a safe, fun and inspiring environment for the young people that attend
- Plan, prepare and deliver quality youth sessions
- Build healthy relationships with young people that attend the sessions, identifying and responding to the needs that may arise
Monthly Youth Hubs
Youth Hubs are fun open access youth clubs run by our youth workers in the community. These are run on a monthly basis on rotation in different areas within Guildford Borough. As a Community Youth Worker you will be responsible for planning, organising and running at least one HUB, which may include:
- Creating a safe, fun and inspiring environment for the young people that attend
- Planning, preparing and delivering quality youth club sessions
- Building healthy relationships with young people that attend the club sessions, identifying and responding to the needs that may arise
- Promoting the activities of the Youth Hub in the community
- Exemplify the charity's values and Christian ethos to the wider ‘Hubs’ team, leading them in prayer where appropriate.
- Promote the activities of the Youth Café in the community
GASP Motor Project
Matrix will often work in collaboration with partner organisations and following a successful run of pilot sessions we are pleased to confirm that from September 2022 we will be extending our work with GASP Motor Project.
Working in this setting is very similar to the mentoring work that we offer in schools and you may be expected to:
- Conduct one-to-one sessions to listen to, analyse and respond to the physical, intellectual, emotional, social and spiritual needs of young people
- Manage, monitor and evaluate caseloads as part of the one-to-one support sessions
- Develop and run a variety of contact points for the young people attending the project, including group sessions
- Build good working relationships with the GASP team
Schools Work
Our work in schools is varied and you may be expected to:
- Conduct one-to-one sessions to listen to, analyse and respond to the physical, intellectual, emotional, social and spiritual needs of young people
- Manage, monitor and evaluate caseloads within your allocated school as part of the one-to-one support sessions
- Develop and run a variety of contact points and projects for young people across the school, including group sessions and drop-ins and after school projects
- Alongside the Secondary Schools Project Lead, supervise and build a team of volunteers to work within the school
- Build good working relationships with school staff, CAMHS and other relevant local services
General
- Contribute to, and be involved in fundraising and other activities that benefit Matrix, including whole staff workshop days, fundraising activities.
- During school holidays and after school, be involved in projects organised and run by Matrix, including holiday and after-school clubs (e.g. our Youth Café - The Youth Hideaway) within your allocated hours and as agreed by your line manager
- Raise the positive profile of Matrix by building professional relationships in a multi-agency environment including through networking events in the relevant local area, such as meeting with the community safety wardens, local schools, churches, Police and PCSOs
- Represent Matrix by providing a positive role-model to young people
- Promoting our activities in both the community and in a school environment through; social media engagement and assemblies
- Ensure you work to the Youth Work Standards
Level of Authority
As a Community Youth Worker, you will need to operate with a high degree of autonomy. You will be expected to administer your own time and workload in liaison with your line manager, keeping an ‘open’ diary for all activities. A working timetable for school holidays will be developed in consultation with your line manager.
Personal Specification
Essential
- A strong youth work background in a relevant field e.g.: youth work, teaching, social work
- Able to relate well to young people in all environments including (but not exclusively)school, 1:1, open youth clubs and partner projects
- Capable of building relationships with and liaising with other professionals
- Experience of leading workshops and / or groups sessions with young people
- Able to set appropriate boundaries with young people, in all situations
- Agree with and able to support and work within the Christian ethos of The Matrix Trust. (This job has a “genuine occupational requirement” (GOR) for the post to be filled by a Christian).
- Able to work effectively alone and as a part of a team (including with volunteers)
- Good IT skills
- Excellent interpersonal skills
- This role will require the applicant to travel between multiple locations (local to Guildford) at various times
Desirable
- Professional qualification in a youth work related area (NVQ level 3 or equivalent)
- Experience of working in a school environment in a youth work capacity
- Experience in mentoring
- Experience of working with young people with behavioural difficulties, at risk of exclusion and/or Young offenders
- Experience of leading a team of volunteers
The client requests no contact from agencies or media sales.
Supporter Care Coordinator
Job reference: REQ003152
Application close date: 02/06/2024
£25,984 a year
London E15 2GW/Remote Worker
You must attend the office two days a week, the other three days can be from home, the office or both.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
The Supporter Care Coordinator role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have the best experience each time they interact with us.
The role
The Supporter Care team is the first point of contact for all supporter and donor queries, so you will be at the frontline, engaging with a variety of people contacting Scope. The role of the Supporter Care Coordinator is to ensure that each of these people feels appreciated, informed, and satisfied after engaging with Scope, leaving them feeling valued and committed to giving their ongoing support.
You will:
· Be responsible for handling incoming queries from supporters, across telephone, email, and post, as well handling outbound supporter service calls and other communications.
· Process donations from different channels and sources, thanking supporters in a timely manner and maintaining good records of these actions.
· Report to the Supporter Care Team Leader, and sit within the wider Fundraising team.
· Work closely with colleagues across the directorate, providing support in key periods, and contributing to overall fundraising income goals and an improved supporter experience.
About You
We are looking for someone who:
· Is highly motivated, with a commitment to providing excellent customer service.
· Has experience working in a customer care or fundraising environment
· Enjoys working in a busy team
· Has a high level of attention to detail and exceptional communication skills.
· Is confident communicating directly with supporters and managing complex queries, all the while adhering to policies and procedures, and ensuring positive outcomes.
· Understands the charity sector and the invaluable role of our supporters and is therefore dedicated to providing the best supporter experience.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please visit our website. You can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus Bank Holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
The vacancy
Could you be a Caseworker for vulnerable young people? Could you give them the support and guidance they need to get back on their feet and live independently?
The young people we work with have become homeless for a number of reasons – isolation or mental ill health, abusive relationships, substance misuse, involvement in gangs/county lines - their issues are complex so you will need to be able to build strong, trusting relationships so that our customers feel safe and supported.
We are opening two new supported housing schemes in Lewisham. Both schemes are part of our well-established Young Persons and Complex Needs service in London and will provide temporary housing for young people aged 16-17 who are experiencing homelessness.
A bit about the role:
As a Caseworker, you will be working with a team of highly motivated, compassionate, and dedicated colleagues supporting a caseload of young customers with complex needs. You’ll need to meet each customer weekly to help them with their goals and discuss their progress. And, when someone’s ready to move on, we'll rely on you to help them access the housing register or look for suitable rented accommodation.
What we’re looking for:
You may have worked with vulnerable young people in a paid or voluntary capacity, maybe as a Youth Worker or in an education setting providing pastoral care. You’re a great relationship builder, who can create trust so that our young people feel comfortable sharing their issues with you, you listen but in a non-judgemental way and you are able to spot signs for concern and act on them.
You’ll also need to be able to work on your own, sometimes dealing with challenging situations and diffusing them to avoid escalation. Is this you?
- Relationship building skills
- Empathy
- Great listening skills
- Diplomacy and the ability to deal with challenging situations and diffuse them
- Non judgmental
- Proactive and assertive
This role will require an Enhanced DBS check.
It is essential that you are able to work 37.5 hours a week – we are not a UK licenced sponsor and any sponsorship with another employer is not valid for this role.
Please note if appointed your job title will be Housing Support Worker.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
To be considered for the position of Caseworker - Young People, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.
Closing date: 17 May 2024
Interviews will take place week commencing the 20/27 May
Contract type Permanent
Weekly hours 37.5 - shifts - day hours
At The Rise School, we are currently looking for a Senior PBS Practitioner to join our team. The Rise School is a thriving special school based in Feltham, West London educating autistic pupils aged 4-18.
Set up in 2014 by the Ambitious about Autism Schools Trust, the school has continued to grow and now has a vibrant learning community of nearly 100 pupils.
We have an exciting new role as a Senior PBS (Positive Behaviour Support) Practitioner within the Integrated Services team that comprises of a dynamic team of Occupational Therapists, PBS Practitioners and Speech and Language Therapists, working in our education settings.
As a Senior PBS Practitioner, you will be passionate about improving the quality of life of autistic children and young people working with the transdisciplinary team to improve outcomes for children and young people. You will achieve this through providing high quality PBS advice and support across the tiers of support (universal, targeted and specialist). You'll lead on PBS essentials training across the whole school, whilst line managing 2 PBS Practitioners. You will conduct risk assessments of challenging behaviour and devise and implement PBS plans, providing coaching and support to class teams to optimise fidelity.
We are looking for and individual who:
- Has or is working towards a level 5 PBS qualification (or relevant alternative)
- Is skilful in the use of functional assessment and intervention
- Manages a complex caseload an prioritises and delegates effectively
- Has advanced skills in building and maintaining positive relationships with children and young people, professionals and parents/carers.
In return, we offer a wide range of benefits including a commitment to CPD (Continued Professional Development) excellent career opportunities, generous holiday allowance and much more!
For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack below.
If you have any questions about the role, please contact Stephen Vickers, Recruitment Manager.
Please see the link below for the full job description.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Domestic Abuse Prevention Caseworker to join the Perpetrator Service team in Rochdale, working 37.5 hours a week. This role is fixed term to 31/05/25 with the possibility for this to be extended.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Rochdale Police station along with some hybrid working, you must be prepared to deliver and facilitate recognised support and behaviour change programmes to perpetrators of domestic abuse (DA) and those at risk of becoming perpetrators. As a Domestic Abuse Prevention Worker you will:
- Plan, prepare and effectively facilitate the delivery of group work programmes to perpetrators of DA
- Maintain a proactive response to service users, continuously providing positive options for behaviour change
- Encourage service users to address their abusive behaviour & understand that they are accountable for abusive behaviour
- Develop & maintain effective working relationships with both internal & external partners
You will need:
- An understanding of domestic abuse & stalking & it's impact
- Commitment to perpetrator behaviour change
- Empathy & ability to support service users thorugh advisory, negotiation & persuasive skills
- Experience of working directly with perpetrators of domestic abuse
- Knowledge of effective ways of working/engaging with perpetrators of domestic abuse
- Good interpersonal skills, able to network & develop strong working relationships with other agencies
- A background in Probation, Homelessness or the Police would be advantageous
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.