Entry level Public facing jobs

This is a people-facing, system-focused role. The MEL Systems Officer is responsible for maintaining the quality, organisation, and user uptake of Practical Action's online MEL system. You will develop the protocols that guide how data is entered and maintained, and support internal teams to follow them, ensuring colleagues always have accurate data to draw on for reporting, learning and influencing.

This role requires high degrees of organisational skills, demonstrating a methodical and people-oriented approach. You will act as a bridge between the MEL system and our internal MEL community, ensuring the system is user friendly, contains high-quality data, and that users feel supported in using it.

1. SYSTEM ADMINISTRATION & ORGANISATION • Ensure high-quality and well organised MEL data, system structures, indicators, results, and templates and carry out routine data quality checks to ensure consistency. • Work with the Data & Insights team to ensure Power BI reports are optimised, providing useful management information for analysis and decision making. • Maintain clear, accessible user guidance documentation and standard operating procedures. • Coordinate with system providers and IT colleagues to develop system upgrades and fixes, and ensure smooth integration with the Outcome Harvesting system. 

2. USER SUPPORT & RELATIONSHIP BUILDING • Act as the primary point of contact for MEL and programme staff on system queries, providing high quality customer support, managing user accounts, permissions and access. • Routinely deliver onboarding and training sessions for new and existing users. • Build strong relationships across our MEL community, proactively identifying challenges and opportunities for system improvements.

3. REPORTING & DASHBOARDS • Produce organisational impact dashboards, MEL reports, and supporting information for both annual and donor reporting, all in clear, accessible formats for a range of stakeholders. • Support MEL colleagues to extract and present data for project reviews, evaluations and learning processes.

4. MEL PROCESS SUPPORT • Incorporate theories of change, results frameworks and indicators into the system as they develop over time, working with MEL colleagues to incorporate latest thinking. • Support knowledge sharing within internal communities of practice by ensuring that reports, evaluations, learning products and evidence are accessible on internal platforms. • Provide technical MEL advice and support to programme teams and II&I colleagues as required.

PERSON PROFILE Qualifications, Knowledge and Experience To be successful in this role, the ideal candidate will be able to demonstrate:

ESSENTIAL

• Experience administering online data systems, databases or digital platforms, with confidence working with structured data and reporting tools.

• Highly organised and methodical, with a drive to produce high-quality output. • Confident communicator and relationship builder, with a focus on nurturing team coherence. • Demonstrable experience in leading and delivering training and user support.

• Good understanding of MEL concepts, indicators, results frameworks, data collection and theories of change. • Ability to explain system or data processes clearly to non-technical audiences.

• Fluent English, written and spoken. DESIRABLE

• Experience working in an international development or NGO context. • Familiarity with MEL or data collection platforms (e.g. Kobo, or similar).

• Experience producing dashboards or data visualisations (e.g. Power BI, Tableau, Excel).  Proficiency in one or more additional languages, Spanish, French or Arabic particularly.

LOCATIONS: UK, Kenya, Rwanda, Senegal, Zimbabwe, Peru, Boliva, Nepal or Bangladesh 

It is a requirement of employment that you are able to provide the necessary documentation as proof of entitlement to legally work in the country to which you are applying

HOW TO APPLY

To apply please submit a copy of your CV and supporting that includes the answers to the following questions:

APPLICATION QUESTIONS

1. Please describe your experience administering an online data system, database or digital platform. What was the system, what was your role in managing it, and how did you ensure the quality and consistency of the data held within it

2. This role involves supporting a wide range of colleagues, many of whom are not technical specialists, to use our MEL system confidently and correctly. Please give an example of a time you have delivered training or user support on a system or process. What approach did you take, and how did you know it was effective?

3. Please describe your understanding of Monitoring, Evaluation and Learning (MEL) in an organisational context. What experience do you have working with results frameworks, indicators or theories of change, and how have you applied this in practice? 

The Royal College of Radiologists (RCR) is seeking a highly organised and proactive Project Coordinator to join our growing AI team. This is an exciting opportunity to support work at the forefront of healthcare innovation helping the RCR lead the safe and effective adoption of artificial intelligence in radiology and oncology. If you’re curious, motivated, and ready to help drive impactful projects in the medical field, we’d love to hear from you.

What You’ll Do
Support our AI Programme

• Be the first point of contact for AI-related queries and stakeholders.
• Organise and support meetings with leading experts in healthcare AI.
• Coordinate events, maintain documentation, and track project progress.
• Help ensure the RCR remains a leading voice in healthcare AI.

Deliver High-Impact Data Projects

• Support the planning, delivery, and analysis of our annual workforce censuses.
• Maintain contact lists, track responses, and validate data.
• Assist with data visualisation and reporting (training provided).
• Help produce reports that influence media, government, and NHS workforce planning.

General Responsibilities

• Provide excellent customer service to internal and external stakeholders.
• Maintain accurate records and documentation.
• Draft correspondence and briefings.
• Uphold data protection and confidentiality standards.

What You’ll Need

• Proven experience in administration and project support.
• Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
• Excellent organisational and time management skills.
• Analytical mindset with attention to detail.
• Ability to work independently and collaboratively.
• Strong communication and relationship-building skills.
• Interest in AI, healthcare technology, or data analysis.
• Experience with Excel or Power BI.

Why Join Us?
This is more than just a coordination role — it’s a chance to be part of something meaningful. You’ll help shape the future of radiology and oncology, support doctors across the UK, and contribute to projects that make a real difference in patient care.

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting IPS Employment Advisors to join our IPS service in the London Borough of Barking and Dagenham. You will be based in NHS mental health treatment teams in Barking, Dagenham and Rainham areas, working 35 hours per week. IPS services at Working Well Trust have been awarded the IPS Grow quality mark and adhere closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  

You will spend up to 65% of your week working in the community of Barking and Dagenham to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service. 

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £33,000 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.
• Flexible, paid Wellbeing Hour every fortnight (FTE) ​

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.​

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Friday 29th May 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

Telephone interview stage: 4th - 10th June 2026

Final Stage interviews: 15th- 16th June in person at Barking Hospital

Application Instructions

To apply, please upload your CV and answer our screening questions outlining how you meet the person specification. 

Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Social Media Officer, to join our Marketing and Communications team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you live in a commutable area for Milton Keynes?
• Do you have between two and four years of experience managing professional social media accounts? 

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

​Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

​We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Fundraising Data Analyst

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Fundraising Data Analyst, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you live in a commutable area for Milton Keynes?
• Do you have minimum three years of data analyst experience? 

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

​We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

£28,860 per year (London Living Wage)

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking an Events and Community Coordinator to join our Events and Community Team. We’re a results-driven team focused on maximising opportunities, reaching ambitious goals, and delivering an outstanding experience for our supporters.

Our team raise funds through a range of activities including:

· our own events (e.g. March for Men)

· virtual products (e.g. The Month Series)

· third party events (e.g. London Marathon)

· Golf Days

· helping community fundraisers who organise their own activity

You’ll be our first point of contact for our fundraisers, providing admin and support through telephone, email, and social media channels. You’ll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey you'll help motivate during challenges, offer fundraising advice and ensure thanks at the end of a first-class experience.

Whilst each Coordinator has a primary area of responsibility across different types of events, you’ll also work across teams to support where needed during busy periods of activity. This role sits within the Community Fundraising sub-team, supporting people organising their own fundraiser, from bake sales to head shaves and unique walking and cycling challenges. Day-to-day, you’ll manage our inbox and proactively reach out to new fundraisers to offer support and guidance, as well as delivering core processes like thanking, fulfilment and volunteer management in collaboration with other internal teams.

You’ll also work with our Communications teams. This supports the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories. This helps to raise the profile of our fundraising activity, as well as prostate cancer and Prostate Cancer UK.

What we want from you

You’ll have the drive and eagerness to provide crucial support to our sector-leading programme of events which generated over £41m of gross income in 2025-6. This is a fantastic opportunity for someone early in their fundraising career to grow, develop and gain valuable skills and experience in a fundraising role within a progressive and innovative organisation. You’ll be part of a passionate and high energy team working hard to create a world where no man dies from prostate cancer.

You’ll make a positive and valuable contribution to the success of the Events and Community Fundraising team through excellent communication skills and being proactive in supporting our event participants. You’ll have a strong eye for detail, customer-centric mindset and will be able to prioritise a busy workload to ensure we are able to consistently deliver excellent supporter care. You’ll be self-motivated, well organised and have a ‘can-do’ approach to the role.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Monday 25th May 2026. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Thursday 4th June 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

We are seeking an experienced manager to run our charity foodbank in the North Cotswolds. You need to be an excellent communicator who can manage staff and volunteers. Retail experience would be an advantage. 

About North Cotswold Foodbank
North Cotswold Foodbank is a charity which provides essential food and support to people facing hardship in our area. Our seven outlets are run almost entirely by volunteers, and led by a board of trustees. The day-to-day operation is managed by a small number of paid staff who work with volunteers and trustees to provide almost 2,000 emergency food parcels per year. 

We don’t think anyone in our community should have to face hunger. That’s why we provide three days’ nutritionally balanced emergency food to local people who are referred to us in hardship. We are part of a nationwide community of food banks, supported by Trussell, working to combat poverty and hunger across the UK.

About the role:

What you’ll do:

- Oversee and manage the operation of North Cotswold Foodbank, its warehouse and seven outlets, focussing on operational efficiency and standards.

- In partnership with the Development Manager, guide the development of NCFB’s strategy including its material resources, financial assets, reputation, and partnerships.

- Help recruit, train and develop key members for the NCFB team, including employees and volunteers.

- Manage the food bank’s employees and our volunteers, setting clear objectives and reviewing performance as required.

- Be the key contact for local supermarkets and business partners.

- Maintain a foodbank phone and email account and keep volunteers, staff and trustees regularly informed by weekly newsletters and face-to-face contact.

- Visit all seven North Cotswold Foodbank outlets and the warehouse on a regular basis.

- Liaise regularly with outlet lead volunteers to monitor operations, risk and policy compliance.

- Ensure equipment and vehicles used by NCFB are well maintained and fit for purpose and that all drivers of NCFB transport are suitably covered by their driving licence.

- Organise and oversee annual stocktake.

- Attend meetings of local groups and organisations to raise awareness of NCFB and its aims and purpose.

- Work with Trustees and Treasurer to produce and work to an annual budget.

- Comply with the foodbank’s finance policy.

- Organise training, including safeguarding, for staff and volunteers as necessary.

- Arrange and lead steering group meetings four times per year, including drawing up an agenda and helping to implement feedback.

- Work closely with our Board of Trustees, reporting quarterly or at such special meetings as the trustees may call.

- Attend Trussell-led meetings such as roadshows and forums as required.

- Oversee PR and Communications activity, ensuring that the messages issued promote and maintain the reputation of NCFB, its values and purpose.

Who you’ll be:

- Approachable, friendly and reliable

- Excellent communicator

- Honest and reliable

- Keen to make a difference in your community

- Able to prioritise workload and work unsupervised

- Able to work with volunteers and a board of trustees

- Able to work to deadlines

- IT literate – Outlook, Microsoft Office

- Numerate and able to interpret statistical data

- Flexible toward the needs of the charity

- Empathetic and able to work with people from disadvantaged backgrounds

- Experienced in retail, hospitality or logistics

- Skilled in leadership and management

- Experienced in working with charities

- Able to manage budgets

- Have a driving licence with no more than three penalty points, and use of your own car

- Obtain and maintain satisfactory DBS clearance

- Live within 15 miles of Guiting Power GL54 5TZ

Benefits:

- 28 days’ holiday including Bank Holidays

- 3% pension contribution

This is an exciting newly created role at Flynne’s Barn, offering the opportunity to play a key part in supporting and shaping our work as we grow. As Office Coordinator, you’ll help strengthen our core functions and provide essential administrative support across both existing and new projects. 

We're looking for a proactive, organised and experienced administrator who is comfortable working independently as well as collaboratively in a small and growing team. You’ll be someone who thrives in a varied and busy environment, and who is motivated by the chance to contribute to something meaningful. This role offers the opportunity to help shape how we work as an organisation and to make a genuine difference to young people facing the challenges of a cancer diagnosis.

At the heart of our day-to-day operations, this is a broad and hands-on position. It would suit someone who is adaptable, enjoys variety and takes pride in keeping things running smoothly. 

This is an onsite role at Flynne’s Barn, with scope for some remote working. 

Salary: £12,000 per year (full-time equivalent salary £30,000)

To apply: Please use the Apply Now button to upload a CV and Cover Letter via the CharityJob portal by 9am (UK time) on 1 June 2026.

Your cover letter (1 to 2 pages) should set out what you would bring to the role, with reference to the person specification in the job description.

We warmly welcome applications from people of all backgrounds, particularly those from groups currently underrepresented in the workplace.

Flynne’s Barn is a charity supporting young people living with cancer. We offer residential stays in the Lake District, bringing young people with a shared experience of cancer together to build community. During a stay we offer a range of outdoor and creative activities. We aim to provide the space for young visitors to relax, find friendship and to build confidence in a safe, supportive context. We also provide an online/telephone counselling service for young people and their families.

This varied role requires a proactive self-starter who can work effectively at pace with internal teams and independently with our partners. Responsibilities include project management of selected campaigns, e-newsletter delivery, managing the design of internal reports, supporting the social media strategy and managing inbound media enquiries as well as ad hoc support for other members of the marketing team.

Overview of Role

This role will sit within the Marketing team, reporting to the Head of Campaigns, and will work collaboratively with all other departments. Core responsibilities of the role will be:

Campaign Delivery

Working with the Head of Campaigns and Director of Marketing, be responsible for selected marketing campaigns to parents, including overall project management, cross-departmental briefings, development of messaging/creative approach, creation of comms plan, management of budget and delivery of all elements

· Manage PR activity to support key campaigns including media bookings and briefing spokespeople

· Develop and create social media content as required for campaigns and on an ad hoc basis

· Monitor KPIs during campaigns and deliver robust post campaign analysis.

Partner Relationship Management

To own Internet Matters’ relationship with selected partners including regular meetings, status updates and reporting, with the ability to engage at a senior level

· To project manage delivery of defined scopes of work across the organisation

· Working with the Head of Campaigns and Partner Relations, be responsible for the planning and delivery of co-branded marketing campaigns

· To understand each partner’s areas of interest and identify opportunities for additional activation opportunities

Press Office

· To manage incoming requests from media outlets, selecting suitable opportunities, identifying/briefing spokespeople, and recording/evaluating coverage

· Creating monthly reporting on coverage achieved, using Onclusive tracking platform

Other responsibilities

· Offer support across the wider Marketing Team as required to ensure we deliver on our priorities

· Curation of parent-facing newsletters including copywriting and newsletter build using DotDigital

· Management of regular communications to Partners including newsletters and content briefings

· Managing production of Internet Matters reports including briefing, image selection, fit with brand guidelines, accuracy of content and proof reading

Salary circa £40,000 DOE.

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our finance and administrative functions. 

Disability Law Service is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To support the financial and administrative operations of Disability Law Service, ensuring accurate financial management and efficient day-to-day organisational support. 

You will manage bookkeeping, legal aid billing, financial records, and general administrative processes, supporting the smooth running of organisational systems and compliance requirements. 

Key responsibilities 

• Manage bookkeeping, invoices, payments, and reconciliations 

• Take responsibility for billing processes and financial records 

• Prepare month-end adjustments (including accruals and prepayments) 

• Maintain accurate financial systems in line with charity and legal aid requirements 

• Support audit and compliance processes 

• Provide general administrative support 

• Use finance and office systems accurately and efficiently 

What we offer 

• Opportunities to develop experience in finance, administration, and legal processes within a charitable setting

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people.

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have fully read the Job Description and Person Specification before applying. 

JOB TITLE: Community Support Worker

RESPONSIBLE TO:  Community and Families Manager

HOURS OF WORK: Part-time 28hours (evening and weekend work will be required)

LOCATION: Hybrid – in person community delivery across Scotland, with requirements to attend office base in Edinburgh and home working possible. (Car driver with access to own transport desirable)

DURATION: Fixed term 24 months (with potential for extension, funding allowing)

SALARY / GRADE:Grade 3 / £24479 per annum fte – pro-rata

KEY WORKING RELATIONSHIPS

• Community and Families Manager

• Head of Community Services and communities team

• Adoption UK Scotland and Kinship service colleagues 

• The Adoption and Kinship Community in Scotland 

• Local Authorities and external commissioners 

PURPOSE OF THE ROLE

• To support the community work of Adoption UK Scotland community support services, to plan and deliver community events, provide professionals, parents/carers, children, and young people access to information, resources, and services and to engage with families in their local communities. 

• To offer a front-line service, primarily to adoptive and kinship families, and care experienced individuals and young people, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and teens/young adults, and family events. Support of events across Scotland based on resources and availability.

• Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together adopted and care-experienced individuals and young people and adoptive and kinship families, enable peer support, build a sense of community and promote an active and supportive Community Network. 

• To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.

• To be part of the wider communities within Adoption UK Scotland, working across teams and services. 

• Work collaboratively with colleagues across all services areas of Adoption UK 

MAIN DUTIES AND RESPONSIBILITIES

• Working alongside service leads within the communities team, and with the wider Adoption UK Scotland team members to plan and deliver specific events and activities for adoptive and kinship community members, and care experienced children and young people via our E Project youth service for children, teens and young adults.

• Provide administrative coordination for community event provision, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.

• Working alongside Communications colleagues and across teams to ensure promotion of events to relevant target groups 

• Attending events to promote the wider work of AUK Scotland at conferences or support groups

• To hold responsibility for administrative requirements relating to community events, including setting up booking pages, sharing information via newsletters and social media, and recording service delivery interactions, using existing Adoption UK systems and processes

• To work with colleagues in the Foundations for Families kinship support service to support delivery and coordinate activities between services where appropriate.

• To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities. 

• To work alongside Adoption UK colleagues to develop and improve resources and services for our communities.

Criteria

EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE

• Demonstrable knowledge and understanding of the issues and challenges faced by care experienced families. (Essential)
• Experience of engagement and direct work with families and/or young people (Essential)
• Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)
• Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Desirable)

Skills and abilities

• Report writing and record keeping (Essential)
• Excellent communication skills, both written and verbal (Essential)
• Ability to build and maintain relationships (Essential)
• The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)

Accountability

• Liaise with colleagues to share updates and information
• Report to supervisor and relevant managers and external commissioners on activities

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives

Walk alongside people rebuilding their lives

Hope into Action is a national Christian charity that enables local churches to house people experiencing homelessness.

We are launching a new Hope into Action project in Milton Keynes, and are looking for a Church & Tenant Empowerment Worker to support tenants and church volunteers as the project begins.

This role focuses on relationship, encouragement, and practical support as people rebuild stability and independence.

About the role

At launch the project will involve one house with up to three tenants, supported by church volunteers and the Hope into Action network.

As Church & Tenant Empowerment Worker you will:

• Walk alongside tenants as they settle into their new home
• Support them in developing independence and life skills
• Help them access relevant services and appointments
• Encourage positive relationships within the house
• Support church volunteers who build friendships with tenants
• Maintain simple casework records and communication with the team

You will be supported by:

• a Location Lead
• Hope into Action UK systems and advisors
• trained church volunteers
• partner agencies

This means the role focuses primarily on people and relationships, rather than large caseloads or complex housing management.

About you

We are looking for someone who:

• Is motivated by their Christian faith
• Has compassion for people facing difficult life circumstances
• Builds trust easily and listens well
• Is organised and able to maintain clear boundaries
• Enjoys working collaboratively with volunteers and churches

Experience working with vulnerable adults, homelessness services, or community work would be helpful, but the most important qualities are empathy, resilience, and relational skills.

A role that can grow

As the Milton Keynes project grows and additional houses are opened, hours and responsibilities are expected to increase in line with the number of tenants supported.

Contract type

Permanent

Location

Whittington

Hours

37.5 hrs Full time, site based

Annual salary

D1 £31,168.36 to D3 £38,129.42

Review date

19/04/2026

The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance.

The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience.

The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience.

In summary, the Facilities & Patient Experience Manager is accountable for:

• Safe, compliant and well-coordinated Facilities Services.
• Regulatory readiness across environmental, equipment and hospitality functions.
• Positive patient and family environmental experience and subsequent feedback channels.
• Performance and development of Facilities Coordinators.
• Contract oversight and cost-effective service delivery.
• Continuous improvement across the Facilities function.

Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.

Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.

Qualifications

Essential

·Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate).

·Evidence of formal training in Infection Prevention & Control principles.

·GCSE (or equivalent) English and Maths.

Desirable

·IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification.

·Safeguarding Level 3 (or willingness to complete).

·Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5).

·Qualification or formal training in Quality Improvement methodologies.

·Contract management training.

·First Aid at Work

Knowledge and experience

Essential

·Proven experience managing operational service teams.

·Strong understanding of facilities management within a healthcare or regulated environment.

·Knowledge of CQC standards relating to safety, dignity and environment.

·Understanding of infection prevention, asset governance and stock control principles.

·Experience overseeing service contracts and performance monitoring.

·Awareness of safeguarding and public-space risk management.

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Highly people-oriented with strong interpersonal skills.

·Practical mindset - focuses on solutions rather than process for its own sake.

·Able to provide supportive but firm supervision to staff and volunteers.

·Comfortable having difficult conversations when standards are not met.

Personal Attributes

·Visible, hands-on leadership style.

·Strong emotional intelligence and ability to operate in sensitive environments.

·Calm and decisive under pressure.

·Ability to balance compassion with regulatory discipline.

·Strong accountability mindset.

·Confident in holding others to performance standards.

·Analytical thinker able to interpret feedback data and translate into action.

·Excellent communicator across clinical and corporate audience.

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

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